A&W Canada in Courtenay

This location I have picked up food bottom food in drive thru ordered from skip all 5 orders since moved here a month ago made fresh and freindly staff

Its a fast food chain so the food is the same as all other A&Ws. The difference is the staff. They are kind and courteous and if you go there often enough (like me), they know you by name and sometimes what you ordered the last time they served you. Thats pretty good customer service when they deal with hundreds if not thousands of people a day. If you have a doggie, dont forget to order a pup pattie. Its an unseasoned Pattie available in small, medium and large. Your vet may not thank you but your dog will.

They always get my earl grey tea order perfect. :)

This A&W serves breakfast on real plates. It feels like a little diner. Friendly staff!

This A&W is always immaculately clean. The staff are helpful and friendly and service is quick.

I asked for a combo gave me just a burger Kid-friendliness: They got baby burgers kids seats and cool stuff Food : 4/5 |

Best take out window

Love coming here every morning for my coffee and breakfast

I come here with my gramma whenever I go visit and the servers are super nice and the food is great, I don t have to worry about anything there Parking: There are about 12 spots I believe Kid-friendliness: I am A kid and I went there, so I verify that it s kid friendly Wheelchair accessibility: The door opens like normal and people with wheelchairs can get inside

Got the frozen root beer. Very good!

Poutine was beautiful but I spilled my drink on my desk

Very friendly service Parking: More 10 parking spots Service : 5/5 |

Good food.

The ladies working at front are very much unprofessional and very rude, Every time i visit this store.

the lady who is working at the front is very unprofessional and rude

Ok but definitely could be better

The food is delicious. We getvthe baby burgers its the best value for youre money. The chairs arnt the most comfortable. But a nice place to eat

No toilet paper in the mens room.

Food is decent and the staff were helpful and courteous taking my order.

Messed up my order. No pickles or onions and burger came loaded with them. Gave it a one time.

A&W has become very expensive over the last decade. $15 for a burger, fries and beverage? In all fairness, its not just them. That said, the food tastes good.

Great coffee

Super nice staff, great root beer.

Food is always fresh.

Love A&W, I always order the Beyond Burger combo with onion rings. A&W has the best onion rings and the burgers are delicious!

Wonderful place ,food was so tasty Love their burgers and root beer Food

Dub shop always hits

The food is usually ok if they get the order right. Usually pretty rude staff. Food

Great food and staff. Food comes out hot, fresh, and fast.

Wow. Ive been in the Comox valley for 3 years. My first time at this location. We had a coupon for two teenburger meals. We swapped out fries for onion rings . So reasonable . The burger was amazing, the root beer cold but the real reason Im writing this is the staff. 6 stars. Food brought to the table by friendly, enthusiastic staff, a full assortment on dressings available and a clean and comfortable place. Get these kids a tip jar! Good job.

Damn good staff great food awesome management and the owners great! all an all a great place :)

Drive-thru was quick and food was fresh

Best A&W in the Comox Valley. Great customer service, great food Wheelchair accessibility: Im a care worker, I bring elderly clients who are not in a wheelchair. If they were in a wheelchair, I probably wouldnt even try. Not very accessible at all.

Had lunch here today. Got the uncle burger. The staff were soo friendly and fast. I enjoyed sitting here eating my food and listening to these guys. It sounded like they actually enjoyed their job! Great work guys!

Typical of franchise which is declining.

Extremely fast and high quality food

The two guys working the drive thru tonight (August 16th) had really really great customer service and were very kind.

First time in ages that Ive gone into a fast food restaurant and all the employees actually spoke English and looked like they were born in Canada.

Excellent service and food was great!

#1 across from superstore This A&W is the only one in the Comox Valley I will go to. They are consistently friendly, food is always fresh and great, they go the extra mile to guarantee our Mom has zero salt on her fries. Thanks for proving customer service does exist. The owner/manager is awesome. I have tried Cliffe ave it rated a -1 out of 5 and Anderton location lacks caring and quality.

Much improved after the remodel and 24 hour drive through is very much appreciated. They never miss the sauces etc for me or anything, overall very good now!

Trough rip off, charged me for medium drinks while weve asked for medium, watch out with your orders

Food was hot fresh and staff was friendly. No complaints

Me and my family have been to many a&was across Canada and none of them compare to dthe Ryan road location! All the staff is amazing! Highly recommend!! Food : 5/5

Best A&W on the island. Food is always hot and the staff is super friendly

Whether you are 18 or 80 this is a very comfortable place to hang out. Breakfast is always consistent and tastey. Hot coffee and friendly staff that takes time to remember your name makes this A&W feel like a proper homegrown, family fast food restaurant thats sets it apart from all of others in Courtenay. Once breakfast is finished, lunch and dinner seem like a favorable choice for upcoming meals

Been shopping here for quite a while. Great owner and management team. There is always a friendly smiling assortment of people sitting around enjoying their meals. This is my go to breakfast place. Good prices, and great service. They remember my order, and bring my food to my table. They also make their onion rings fresh for each order which is rare in this valley. I would highly recommend eating here Dietary restrictions: If I ever want anything customized they always hook it up. Some days I go in and they have my coffee started already Parking: Tons of parking always

Best fast food burger in town locally owned and operated by a great guy

Outstanding service and great food. As an Uncle I like that a burger is named after me. I bring my nephew and he loves it as well. My Mama come too but orders a Papa burger which is weird but I love her anyways

Good folk

The staff at the drive through were very rude.

I love this place, the best staff

Always fantastic service and food! Never had a poor experience.

Food is always delicious, Super friendly staff, Fast service, what more could you want? Highly recommend.

Its a burger joint.

Good. Quick. Smooth drive thru. In other words classic A&W.

I ve had really bad food and service here recently when it never used to be this way. The girl who took my order sounded annoyed and just kept saying yep, that it? anytime I said anything. I ordered a buddy cheese meal with onion rings and there was no salt on the onion rings, they didn t give me a straw or any napkins, and they put so much mayonnaise on the burger huge globs of it went into my hair, all over my clothes, my hands and my car. Really disappointed.

Excellent, friendly service

Good bacon and eggs breakfast kinda crowded with oldsters like two taking up big tables with a cup of coffee ,but service was good

I love all A&W burgers.Every burger has the same size patty(1/4 lb) of beef.The beef has no hormones or steroids.That also goes for the eggs.Grain fed chickens.A&W always holds their employees and their food to the highest standards for the fast food industry.

Even though Im the one who made the mistake and put pick up instead of delivery with skip the dishes, the staff at Ryan Rd A&W went above and beyond to deliver the order to me. This is not something they normally do but a staff member did this for me.

Went here at 5:00 on a Saturday! The crew was fast and attentive to taking the order, you can hear the cooks being competitive and light hearted yelling orders and completing them fast! Our order took about 1-2 minutes to receive. Chubby chickens with perfect amounts of mayo, fresh lettuce and cooked nicely not too tough in texture and still juicy, soft buns. Ordered a poutine as well getting almost the perfect poutine I ve had at an A&W. My special other, ordered a Uncle burger meal on a lettuce wrap! She could not have been more pleased! And this was all on a coupon! I will be coming back to this location if I must choose any A&W in the entire Valley. This whole team should feel proud!

Parking: Lo Kid-friendliness: Lots of parking

Great breakfast. Good coffee. Excellent price and service. Kid-friendliness: My 3yo son forgot his shoes they let us stay and eat. Very nice folks.

Perfect experience, great food, awesome location and best of all: FRESH YUMMY COFFEE! This A&W team is rocking it.

Fast friendly service and excellent food. Love the teen burger!

Good experience and service

Best fast food in town! Cant go wrong with a classic teen burger combo!

The food is what youd expect from an A&W. Just standard A&W stuff it all tastes pretty much the same. The staff there laughed at me and my friend after we left the drive through it was quite rude. We were on foot in the drive through, that could be the reason although it says that you are allowed to walk through the drive through because the dining room is closed due to Covid-19.

Great service.

They took our order at the drive thru, asked us to pull up to the window. Took our order again at the window. Then said their grill is turned off and they cant make a vegie burger so have a good night.... What is going on with these restaurants lately

Food is good but the service is horrible. Dont care about customer and are very rude.

Very friendly, yummy and they are supporting a great cause multiple sclerosis research. 2 dollars from every teen burgers goes towards MS research!

Consistently impressed by the quality of food from A&W. The burgers look like the pictures and taste great.. with similar prices to other fast food places the quality here is unbeaten

How could I describe this location! It was a mixture of 50/50 of people not knowing to wear or not wear their masks! Some staff were wearing theirs, and some werent! So thats confusing... Anyways went looking for either a ice cream cone or Milkshake, and was told they dont sell them anymore! What a shame, guess the oldies are being flushed for new ideas! So bought myself some lunch! Boy do I ever regret it! When I ordered my Papa Burger, I requested extra onions & sauce! Good luck in getting those! 2 orders of Fries (salty like they came from a brine solution) a drink! I miss the good old days of A&W where there use to be a small, med, & a large size drink! But now its one size regular & for the price I couldve walked down the street to 7Eleven and got a 2lt Pop for the same price! Also they use paper straws which seem to go soft after starting to drink youre drink!! Oh yah cant forget the so called cold A&W apple pie! Talk about cold, not hot in which it should be! Possibly sat there most of the morning! Wheres the time limit on items like this! They use to be thrown after a certain amount of time not sitting there for a unexpected customer to buy! I took a bite out of it, and immediately threw it in the garbage .. Plus also if Id been the supervisor, Id sent some of my staff home to save the labour cost; instead of standing around & giggling with customers in the store! If you stand around look busy, and maybe you wouldnt get complaints like this... As it stands thats why you get 3 stars, instead

Buddy burgers!

So good! And quick ? Classic breakfast in 3 minutes? Unheard of. Fresh tasting and perfectly done.

Friendly people .

Employees close 15 sometimes 25 minutes before posted closing times. Sign off 30 mins before.

Always a good burger

Great food, fast service, friendly staff

Typical A&W. Food was prepared as ordered, restaurant was clean. Service adequate, staff did their jobs. Personally I like to feel that my patronage was that welcomed and this is what takes a business from just being average to better than average.

My new lunch spot while in Parksville. This is a must to savor.

Great service

Dirty needs to be cleaned dirty dishes piled high and tables where filthy

Great staff and service

Good atmosphere and great survis.

Very friendly staff and fast service!

Used the drive thru ..experienced staff very helpful..hot and fresh food..great service

A&w has the same menu at every outlet

Always fantastic service. The only A&W we will go to in town.

Best A&W ever. Im on the road constantly and this crew is fantastic. Everything is always 100% accurate and they are super friendly.

Best burgers served by great staff - friendly and delicious, and great value!

Great burgers and always get with onion rings. Order with salt on the side and they will be fresh cooked and delicious. Rootbeer shakes are awesome but very addicting. Dont say I didnt warn you!

Amazing stuff every time

Good food

Great breakfast

A good and friendly Place to eat a Variety of healthy Burgers.

Very natural tasting hamburgers

The best part about A&W for me is the integrity of their ingredients. I am confident that beef is beef and fish is fish. In fact their cod wrap with Cole slaw has tartar sauce in it which I love and is the perfect quick lunch for me ( I dont eat much) or snack for some. My son really enjoys their chicken bacon ranch wrap. And of course the rootbeer, cmon about the rootbeer!

I went there with my brother and ordered two Mozza combos. After a little bit, a worker brought out our food along with the food of another woman, because we weren t allowed inside. We grabbed the bag that said x2 Mozza and the woman grabbed her Buddy Burgers. We walked all the way home and opened our food, only to realize that they had put our food in the wrong bags, and we had the buddy burgers. So uh, thanks I guess

The only place in town where u can walk thru the drive thru absolutely NAKED and they still serve u, with a huge smile and some drool on their face!!

Only drive by available during covid-19. Missed an order on item which both sides quickly sorted out but Id recommend checking your order.

This is the only A&W place where they make food the way it should be. We have never had such a consistent Beyond Meat burgers quality anywhere else. I dont know what and how they do it, but I appreciate their service.

This is the better of the two A&Ws in Courtenay. I live way closer to the Cliffe Ave location but always drive to this one, it s worth it. The owner is an absolutely lovely elderly woman who could be found working the drive thru every single night. Hours have changed since covid so unfortunately this has changed, but she still works during the day and her quality control game is on point! This A&W actually cares about the food they produce, the burgers are delicately put together, it feels like an artisan burger joint, not a fast food chain! Very friendly staff, great central location and cheaper prices than the Cliffe Ave Location!

To long a wait

Just like the rest. Only go when I have a coupon

We asked for every sauce and it literally took 10 mins to get it... kind of sucked

These ladies are amazing, everyone works together so well and you can tell there is a level of quality and care they put into their work. It can be hard to trust fast food places but this location is always a sure thing!

Awesome food

Just wanted a Berger,they have one that you can See With the bun closed. Hate to have to search for the meat. Just fine.

Good food

Great food pleasant atmosphere

My fiance and I just passed through to order some breakfast, and the I dont know what the ladies problem was but she needs to change her tune. We straight up had such a bad taste in our mouth we pulled away before getting to the window to take our money elsewhere. McDonalds wasnt far and actually treated us with some respect.

Staff are usually lovely in the drive through. Veggie burgers & fries are delicious!

To many homeless ppl outside

Stop asking.

The place is renovated since I came years ago

Ever since they started selling the beyond meat burgers they have become my go to fast food joint. Always have been, in my mind, a more healthy alternative to McDonalds..

Prices are to high

Tried the cod burger. Healthiest choice on the menu!

Had our classic car meet there. Very well run. Staff went above and beyond in their service considering the place was packed with car club members.

Only got food poisoning once

Cod burger seems to have shrank to 1/2 size

Actual cheese melted on breakfast sandwich and fresh bun and eggs. Yummy

Always fast and fresh. Never a problem.

A little pricier than the average fast food (I think, I dont know) but the Beyond Beef? Beyond Meat burger? Yum! Throw an onion ring between the buns, skip the cheese and bingo! Great burger for the price. Plus you may have contributed to saving a cow and live a little longer, who knows

Had the Beyond Meat Burger... Yay they were also on sale.

Always enjoy my Teen burger.

Quick service

Its fast food what do you expect

8 min drive thru

Good

Good food... they looked at me as if I was a unicorn.

Great service food is always hot love the coupons.

Excellent service and quality was great

It was dry and tasteless

The very best of the fast-food burger chains. Also A&W rootbeer is the king of root beers, hands down. The available seasoning salt for dining in customers is a nice touch for your tasty fries. Very consistent quality and service, Never disappointed

Can walk through the drive through at night

service slow

One of the better fast food places out there. Staff are pretty friendly, and the food is always accurate.