ELLA'S in Cranbrook

300 Cranbrook St N, Cranbrook, BC V1C 3R3, Canada

★★★★★
(409 reviews)
Categories: Caribbean restaurant

About

ELLA'S is a local escape, with Food and Drinks that creates the perfect authentic Jamaican experience we all seek and deserve.

Website
ellascbk.order-online.ai
Address
300 Cranbrook St N, Cranbrook, BC V1C 3R3, Canada
Plus Code
G68P+48 Cranbrook, British Columbia, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
10 AM–8 PM
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
4–9 PM
Saturday
11:30 AM–9 PM

Services

From the business
Identifies as women-owned
Service options
Outdoor seating Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Small plates Spirits Vegetarian options Wine
Dining options
Brunch Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Groups LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.8
★★★★★
409 reviews

Most Mentioned

tacos (19) chicken sandwich (16) poutine (10) patio (9) brunch (9) crab cakes (8) decor (6) rum cake (6) pork sandwich (5) chicken salad (5)
5 stars
360
4 stars
30
3 stars
5
2 stars
3
1 stars
11
★★★★★
December 15, 2024

What a fantastic experience at Ella’s for brunch today! From the moment we arrived until we left the restaurant we were treated like VIP guests. The owner in particular was welcoming, friendly, extremely kind and took care of us hockey mom’s. The egg benny and mimosas were 10/10. Such a great atmosphere and vibe. Would highly recommend and will come again the next time we are in Cranbrook.

★★★★★
December 8, 2024

I visit Cranbrook often for work, and many coworkers highly recommended Ella’s—and for good reason. This place is a true gem! The vibe is fantastic with good music, great ambience, and outstanding service. Ro’ Jerk Chicken Dinner: A must-try—flavorful and satisfying. Yaad Man Braised Oxtail: Absolutely heavenly. The meat was perfectly cooked, tender, and fell off the bone. A true delight! Bobo Hill Rasta Pasta: A delicious dish with a creamy coconut sauce—rich and flavorful Oxtail Birria Tacos: Messy, but worth every bite! Don’t miss the homemade sorrel—refreshing and unique. The portion sizes are generous, and every dish I tried was a hit. Ella’s is a must-visit spot in Cranbrook!

★★★★★
September 12, 2024

amazing service such a vibe, the decorations are so cute !! I love it !! 💗 they did forget our shrimp but that’s okay.

★★★★★
September 2, 2024

Happy that we found this gem on our way back from Idaho. Love the interior, definitely enjoyed the food so much so that I forgot to take a picture of my oxtail taco. Good plate presentation, makes it even more appetizing. I would definitely go back! This was my first time trying Jamaican food, can't wait to try the other items on the menu. So many to choose from! Update: still good the second time around. Had the oxtail and the fried chicken and coconut rice. Did not disappoint. Bought a bottle of their own one love red wine, it was just too good had to take one home. They also put up the vinyl that hubby dropped off. It was nice to see it on their wall of collections. Pretty busy last night, the food was worth the wait. Would definitely go back.

★★★★★
August 27, 2024

Been here a few times and this place is extremely underrated, the restaurant is beautiful, the food is delicious and the staff are very kind. The Jamaican patties are good and you can't go wrong with them. But their Oxtail Birria Tacos are delicious, so flavourful and tender. If you're in Cranbrook definitely stop by Ella's

★★★★★
August 12, 2024

This place is hands down the best Jamaican restaurant in BC and the best I’ve experienced in Canada! The food is OMG amazing, the service is top notch and the ambience is unmatched. From the creative names of the menu items to the large servings, you truly get your money’s worth. Taste the vibes of Jamaica with a tropical rum punch or a cool red stripe beer. So many drink options to choose from you’ll think you’re chilling on a beach at an all inclusive resort in Jamaica! Hey, be sure to leave space for that fruit/rum cake. Don’t leave without a slice. We loved everything! I could go on and on, just go there and check it out for yourself!

★★★★
August 11, 2024

My chicken sandwich was below expectations, only because of the fairly basic flavour. I asked my server for recommendation between fried chicken and jerk chicken sandwich, and she recommended fried. The chicken was fried perfectly, nice and crispy but juicy inside, but the seasoning didn't taste interesting to me. I couldn't detect any of the spices, the strongest flavour was the coleslaw dressing. I think I should have gone with Jerk, I was looking for some dramatic Caribbean flavours. The service was quite slow for the first half of meal, and then improved when a 2nd server arrived.

★★★★★
July 15, 2024

I was very surprised to find this gem in Cranbrook. It has a real atmosphere of Jamaica with authentic interior design. I visited this place for breakfast with three kids and was very happy to find that they have a kids' menu and ice cream. We were also asked if we needed a high chair. The food was very good, both in taste and presentation. The service was welcoming. I will definitely come again next time.

★★★★★
December 16, 2024

Warm welcome to a group of us hockey moms in for a tourney. Had fabulous passionfruit mimosas and a delicious lunch for a great price. Owner and Ella team gave us fantastic quick service we will be back! Telling all our friends

★★★★★
December 16, 2024

Great food, big portions and the atmosphere is amazing! Banana bread french toast was delicious!

★★★★★
Local Guide
December 8, 2024

Top Notch And a smile Food

★★★★★
November 22, 2024

Great food and great vibes. The staff is so friendly and attentive. 10/10

★★★★★
November 22, 2024

We have been here twice and absolutely love it. We have tried 6 things on the menu and cant wait to try more!

★★★★★
Local Guide
November 22, 2024

Food was amazing, staff very friendly and the ambiance vibrant and elegant (loved the mural). I enjoyed the patties and the jerk chicken - great flavours and generous portions. Highly recommend!! Food

★★★★★
October 22, 2024

This place is awesome, great food, great service great price amazing patios!

★★★★★
October 22, 2024

This review goes beyond visiting Ellas Cranbrook location. We recently had Ellas cater to a small wedding reception for 35 people and it couldnt have gone better! Venue was in Kimberley, Aleitha came early to set up and returned again with food. There are no words to adequately describe how amazing she and her employee were and guests from as far away as Florida and Colorado raved about the canape (selection, flavour, quality) menu. As a follow up we had a group of ten celebrate my birthday at the restaurant. Amazing service by Omar and my birthday of choice was baked Mac and cheese with jerk chicken. Listed on menu as starter for sharing it was my birthday dinner of choice! Amazing lava cake and birthday song followed. I cant wait till the next meal from Ellas and Im not waiting for a special occasion as anything at Ellas is beyond special. Its the best choice in Cranbrook for catering, dining and drinks.

★★★★★
October 22, 2024

Ella s catered my wedding reception and did an amazing job! Everyone loved the food and they took great care and attention to the space, timing and quality. Would highly recommend them for an event and also their restaurant which is phenomenal!

★★★★★
Local Guide
October 22, 2024

We ate here twice in just a little over a week and both dining experiences were top notch. The Jamaican paddies were very good, as were the jerk chicken tacos and pork sandwich. The fries were crispy and non greasy right to the end. As we like we were provided some scotch bonnet pepper sauce to kick things up to our preferred heat level. It was so good, we bought a bottle to take home. The entire staff were very friendly and the service was very efficient. The local brews were frosty and arrived in record time. This will definitely be our go-to place whenever we are in Cranbrook. Unlike some reviewers comments, we were well aware of the prices when we ordered and knew what our total bill would be right from the start.

★★★★★
Local Guide
October 22, 2024

Everything was amazing. The food was delicious and staff was very nice as well. Very accommodating. But yea

★★★★★
Local Guide
October 22, 2024

First time experience for Jamaican food and was a decent one. Great Food , Awesome ambience and superb service. Must Try woi woi chicken wings and goat stew. Food : 5/5

★★★★★
Local Guide
October 22, 2024

Test is good this is my first experience and it was soon good experience

★★★★★
October 22, 2024

The absolute BEST! The food, service and the atmosphere is amazing. Our family just loves everything about Ella s

★★★★
Local Guide
September 22, 2024

Everything was good. However, there were a lot of flies which was a bit of a turn off.

★★★★★
September 22, 2024

Wonderful friendly staff, great service and the food was FANTASTIC! We love every dish we have tried but especially enjoyed the crab cakes and the fried plantains.

★★★★★
Local Guide
September 22, 2024

Food was great, service was amazing but i must say its pricey....we did order their special which was goat and it was so so good(we hate goat and the after taste) but i must say it was delicious

★★★★★
Local Guide
September 22, 2024

10/10 - If you havent been yet, go! Some stand outs in our meal were the crab cakes, Jamaican patties, plantains and the oxtail tacos. All the staff are total gems: super friendly and attentive. The restaurant decor was stunning and clean. I look forward to going again, maybe for brunch. Dietary restrictions: Halal & vegetarian friendly

★★★★★
September 22, 2024

Amazing taste of Jamaica. Vibes are great. Good service. Happy to have found you on our journey home this weekend. We will be back to enjoy more of the menu.

★★★★★
Local Guide
September 22, 2024

I have not been able to go out to eat real Caribbean food in Canada since last leaving the Caribbean 15 years ago. Such a delight to have Ellas! I took my family, including a busy toddler, and it was so lovely and kid friendly. I did not catch our servers name but he was excellent - polite, friendly , humorous and pleasant with my kids. the Food was delicious. The Atmosphere is gorgeous. Favorite place to eat in the Kootenays.

★★★★★
September 22, 2024

Absolutely fire !!!!best food I have had in a long time the French fried chicken was outstanding and the OXTAIL BIRRA tacos had me out of seat first bite and great service!

★★★★★
September 22, 2024

Absolutely loved the food!!!!!!! The portions were pretty big. My wife had the chicken salad I had the 1/4 jerk chicken...and the coconut shrimp for an appetizer... we are both raving about how great it was !!!!!! We want to make this a monthly trip to cranbrook just to eat there!!!! Food

★★★★★
September 22, 2024

Love love love Ellas. Aly is the sweetest, the food is to die for (yall gotta try the chicken salad or chicken sandwich!) AND the atmosphere is so welcoming!

★★★★★
September 22, 2024

If you haven t been here yet you owe it to yourself to come by. I had the most delicious jerk tacos, and these were the most flavourful tacos I ve ever had. And the rum cake? Wow good thing I was seated because it was delicious and they didn t skimp on the rum. Really friendly staff too. Overall a great dining experience, highly recommend.

★★★★★
Local Guide
September 22, 2024

Amazing place, surprising brunch, went here because the other option was too busy. Really unique drinks. Shocked to find something this unique and original. Also the staff was so friendly and helpful. The decor has a nice high end feel that is all laid back. Definately a unique, hidden gem.

★★★★★
September 22, 2024

Food was amazing, First time and cranbrook and this was the place everyone recommend to eat at first. Curry goat and crab cakes were delicious, great atmosphere and friendly staff. If you can only eat once in cranbrook you should eat here!

August 22, 2024

Garbage service. Got seated and got drinks and then one hour later they hadn t even started making our food despite the place being empty. Made me and my wife and son feel so stupid for sitting there for an hour. If I could give negative stars I would.

★★★★★
Local Guide
August 22, 2024

Great food great service.

★★★★★
Local Guide
August 22, 2024

What a pleasant surprise this place was to find on the way up to Banff. The restaurant has amazing food, a great vibe and friendly staff. We happened upon the place after 5 hours on the road and found a nicely decorated, impeccably clean vibrant little spot for Jamaican food in BC . I was hoping for slightly spicier food but didn t request it that way so I ll have to the next time we re through there.

★★★★★
Local Guide
August 22, 2024

The best dining experience in Cranbrook. No contest!

★★★★★
Local Guide
August 22, 2024

Staff seemed a little unorganized, but man oh man the food, atmosphere, and customer service was top notch! Ill be back!

★★★★★
August 22, 2024

The owner made us some DELICIOUS drinks it was awesome! The food is great too. It s THE place to go in Cranbrook.

★★★★★
August 22, 2024

Amazing food!!

★★★★★
August 22, 2024

The food and service was fantastic, and the owner made us a special cocktail which was amazing. Will be back! Vegetarian options: Several Wheelchair accessibility: Yes

★★★★
Local Guide
August 22, 2024

Great food. Super service. I would go back.

★★★★★
August 22, 2024

Lovely people, good food

★★★★★
Local Guide
August 22, 2024

We absolutely love Ellas awesome food drinks service

★★★★★
Local Guide
August 22, 2024

Ame here with a group of friends around 2pm on a Tuesday on our way back to Calgary. Lots of seating available and we enjoyed the outside covered patio (dog friendly). The food was quite tasty. I had the Zinc Fence Jerk Sandwich. The focaccia bread was super soft and delicious. The flavor for me was good but didnt wow me and I would try a different menu item next time to mix it up. My wife had the perfect crispy chicken salad. It was quite large and she wasnt able to quite finish it due to the size. The dressing has a nice sweet taste and overall was delicious. We also enjoyed the beef Jamaica patties. The coleslaw was disappointing but aside from that we all enjoyed our meals.

★★★★★
August 22, 2024

Oh My...my my... Talk about a vibe and the food!!! My family and I had the Rasta Pasta and Chicken Supreme special. We were absolutely wowed with the flavors and presentation. We were greeted and immediately felt like we were visiting home. Such an authentic representation of home, . I cant wait to return on our next travel. Ellas, how about a Calgary location?

August 22, 2024

I have not had food this good since we were in Jamaica. Unbelievably Good. You Gotta Eat Here !!!!!

★★★★★
Local Guide
August 22, 2024

Amazing!!!!

★★★★★
August 22, 2024

Great oxtail and rice & peas, real hidden gem!! I would recommend to all.

★★★★★
August 22, 2024

Chicken tacos were so so sooooo good. My partner and I shared the chicken sandwich and tacos and I wish we had gotten more tacos. We were debating between this and another restaurant and Im glad we decided on this. The poutine was awesome too!

★★★★★
July 22, 2024

Best place to eat in Cranbrook !! Awesome owners :)

★★★★★
July 22, 2024

Food was delicious and service was courteous. Not many vegetarian options, but what they do have are wonderful.

★★★★★
July 22, 2024

What a fantastic place to enjoy tasty food, friendly service (like family) and Jamaican vibe. Highly encourage you to stop in and get ready to leave feeling happy, loved, and full of yummy food. Thank you Aleitha - we will be back !

★★★★★
July 22, 2024

Passing through Cranbrook saw Ellas wonderful reviews, so we gave it a try, we sure werent disappointed mmm good would definitely recommend Ellas Restaurant

★★★★★
July 22, 2024

Absolutely wonderful food !! Best chicken burger i have had in very long time!! The staff was very friendly and respectful. I would definitely eat here every time I travel through!

★★★★★
July 22, 2024

The chicken sandwich and fried plantains were perfect and I keep thinking about the sorrel. The service was friendly and attentive. The patio was a great space and I liked that dogs are allowed. Ill be back on my next trip to Cranbrook! Food

★★★★★
Local Guide
July 22, 2024

Loved the poutine! The vibes here are immaculate as well. Would love to be back.

★★★★★
Local Guide
July 22, 2024

This place is a MUST if you find yourself in Cranbrook. The definition of a VIBE.

★★★★★
July 22, 2024

Best food in Cranbrook. Great Service.

★★★★★
July 22, 2024

Love this place and the folks that run it! Great food. Oxtail is bomb!

★★★★★
Local Guide
July 22, 2024

We stopped while driving through Cranbrook on vacation. What a treat! The staff were lovely to chat with. The food was delicious and perfectly plated. The music and Jamacian style was a delight. It was too hot, but the patio looked tempting for a cooler visit. 100% would recommend to a friend.

★★★★★
Local Guide
July 22, 2024

Mid-morning special treat visit. Lovely and quiet. Excellent quality food and wonderful service from a very cheerful young man.

★★★★★
Local Guide
July 22, 2024

Good food. Good drinks.

★★★★★
Local Guide
July 22, 2024

My boyfriend and I went to Ellas for the first time today. We didnt know what to expect, but the first sip of coffee was delicious so we had high hopes. We were not disappointed. Bumbo Buger, pork sandwich and rum cake for dessert. Everything was beautifully presented and delicious. Well definitely be going back.

★★★★★
Local Guide
June 22, 2024

Food quality good

★★★★★
Local Guide
June 22, 2024

Such a fun place! Loved the crab cakes and the routine and the chicken sandwich. Aletha and Melanie were fun and attentive. Happiest place in Cranbrook...

★★★★★
Local Guide
June 22, 2024

The most delicious fried chicken sandwich I have ever eaten!!

June 22, 2024

We had, curried goat, not very good, chicken salad, OK. We also had 1 beer and 1 sparkling water Cost...$75. Yes $75. Would I eat there again? Never. Food

★★★★★
June 22, 2024

Actually pissed I can t give a 10/10. Came up here for the week from Saskatchewan and I m not a person who tries new food but.. definitely planning another trip to come back to Ellas. The owner is kind and stunning as is the rest of the staff who were so kind!

★★★★★
June 22, 2024

Recommend this place to everyone living in Cranbrook and surrounding areas. Vegetarian options: Yaard man ital stew is the best thing for vegetarian. Food : 5/5 |

★★★★★
June 22, 2024

Ella s is exactly what you need! We shared the crab cakes (best I ve ever had), the beef patties, and the chicken salad. What a breath of fresh air to have authentic, joyful, and delicious food in the Koots! Order off their website or come in and enjoy the vibe in this clean, colourful atmosphere. I ll be back!

★★★★★
Local Guide
May 22, 2024

Great atmosphere, attentive staff and excellent food and cocktail. The coconut shrimp was exceptional!

★★★★
Local Guide
May 22, 2024

Great food with good service. The only reason Im not giving 5 stars is simply because its expensive for what it is.

★★★★★
Local Guide
May 22, 2024

Always good. Food is loaded with flavour. Sunday brunch was great!

★★★★★
May 22, 2024

Great Dining experience at Ellas! Highly recommend if you are in the Cranbrook BC area.

★★★★★
Local Guide
April 22, 2024

The jerk chicken was amazing.

★★★★★
April 22, 2024

Place qas very clean and welcoming, got a corner for kids with toys which my son appreciate, food was amazing and service was great they also have a halal option which was delicious

★★★★★
Local Guide
April 22, 2024

Crazy good. Worth trying, great staff

★★★★★
April 22, 2024

Good was delicious, atmosphere and service were excellent. Smiles the entire night

April 22, 2024

I just wanted 2 beef patty s to take out and asked for no cheese dip. was kind of surprised when the machine said 14$ but thought I might be getting the best beef patty s I ve ever had so I didn t question it. Maybe homemade etc. ended up getting 2 of what seems like microwaved generic store bought patty s. I m sure the other food is great but this is not what I expected at all. Definitely disappointing.

★★★★★
April 22, 2024

Was on a work trip for a few months in Cranbrook and Ella s did not disappoint! The food and service made me feel right at home. When you walk in they immediately make you feel like family. Looking for a great Jamaican restaurant i recommend 10/10. Thank you guys for blessing me while i was there!

★★★★★
April 22, 2024

THE FOOD IS AMAZING this is my new favorite restaurant I love it here!!!

★★★★★
Local Guide
April 22, 2024

So good! Food and service!

★★★★★
Local Guide
April 22, 2024

We have perused numerous positive reviews for Ellas Restaurant. Upon noticing that they offer brunch on Sundays, we made the decision to dine there. The brunch fare was exceptional. If eggs Benedict are to your liking, this establishment is highly recommended. Additionally, I must mention that their passion mimosas are also quite delectable.

March 22, 2024

I have shown up 50 min before closing and was denied entry as it was to close to closing time. I have also called for take out 30 min before closing and was denied service as it was also to close to closing. It seems like they are not concerned with business and only concerned about shutting down early. Frustrated enough to take business elsewhere.

★★★★★
March 22, 2024

Came for the French fried chicken again. Oh my days. What an amazing place and delicious food great atmosphere. Couldnt ask for nicer service. Very elegant so bring out a loved one. Cant wait to come back for the heat. Food

★★★★★
March 22, 2024

Oh man. Im here from Vancouver and I really looked forward to dining at Ellas when planning my trip, so this was the first place I ate at and WOW. Ill be back for more. The jerk chicken poutine was amazing - huge portion and huge flavour, let me tell you Miss Ella does not skimp out of the chicken and the sauce. Perfect ratio with the fries. I also loved my drink, the mock mule. Jamaican ginger beer is just better than the rest! The place is decorated so beautifully, the restaurants playlist is super enjoyable, and the seamless merge of music and food really takes you to a place of good vibrations. I can imagine on a sunny day when more people are out, this place must be so alive! The staff and owner are so kind and accommodating, I had a blast actually getting to talk to the owner. Incredibly kind and welcoming, and so down to earth too. It feels good to love the products and service of a business with great people behind it.

★★★★★
Local Guide
March 22, 2024

Its kinda funny how I happened upon this place. It was my first time here in Cranbrook and obviously I wasnt sure about the area, so I was partially lost following directions on my phone when I saw this place and it turned out to be a blessing in disguise. With me being a Jamaican and seeing this Jamaican restaurant out of the blue, of course Im gonna take a peak inside and it was great. The server was friendly and courteous, she ensured I was ok while waiting for my order. I like the setup of the entrance, the seating area is lovely and the menu features a lot of familiar dishes. I opted for the jerk chicken meal with rice and peas, which was all so nice. Id definitely come back whenever Im in the area again.

★★★★★
Local Guide
March 22, 2024

What an awesome place! Food was amazing, service was even better! Im not from Cranbrook, but now I wish I lived closer. I had the ol fowl chicken sandwich, which is their top seller, it was excellent. But I also tried a bit of the goat curry, the jerk chicken poutine and fried chicken, all superb. Thanks so much for dinner!

★★★★★
March 22, 2024

Staff are amazing, menu is magnificent. Highly recommend literally everything but their yam fries and rice and beans are the must-tries. No, I am not the official hype-woman for Ella s. I ve just eaten their food for three years and can tell you, they don t miss. Love the new location, the murals are gorgeous! Big Up, Ella s. Parking: Surrounding building

★★★★★
Local Guide
February 22, 2024

I just love this place!

★★★★★
Local Guide
February 22, 2024

Oh yummy. I was so very impressed

★★★★★
February 22, 2024

Ella s is truly heart + soul food, Jamaican style. Service is top notch and the food is out of this world. Anyone from Cranbrook saw Ella s skyrocket in success since opening day, and for good reason. There s something for everyone on the menu. Every dish is a winner. And you will find yourself going back again and again for the good vibes, big smiles and so you can try everything on the Ella s menu!!

★★★★★
Local Guide
February 22, 2024

The food and the aesthetic here is truly amazing. What a wonderful place to have in Cranbrook. Repeat Crab Cake offender here.

★★★★★
February 22, 2024

Very peaceful atmosphere right down to the music. Wonderfully friendly, helpful servers and owner. We had lunch and the food was a treat with lots of veggies cooked al dente. If you like to cook and eat fresh, this is the place for you. Good place for office gatherings, family meals/ celebrations, or meeting up with friends and more. Lovely lighting...could I say more... well be going back when were in Cranbrook! Vegetarian options: Lots of veggies and meals with vegetarian options. Parking: Lots of room for restaurant and local businesses parking very close by. Kid-friendliness: Quiet place during the day with peaceful music and I do not know about the evening. Wheelchair accessibility: No steps everything is ground level...dont remember the washroom set up for wheelchairs.

★★★★★
February 22, 2024

Its always a pleasure enjoying a meal with you guys and the food is amazing every time we come here. Cranbrook is so lucky to have a places like this that offers such great service and a fresh take on something delicious and different to eat!

★★★★★
Local Guide
February 22, 2024

Amazing food and great atmosphere. The customer service was impeccable. Will definitely return.

★★★★★
Local Guide
February 22, 2024

Great place to go! It was the best chicken Ive had in a very long time. Also, the Mac and cheese is amazing. I highly recommend it.

Local Guide
January 22, 2024

*Edited*- Owners reply, Was to promptly redirect the blame back onto the customer/s rather than take ownership for their poor business practices, and manipulate the truth, (a business that wants to blame its customers for wanting seperate bills, despite informing the waitress prior to ordering, apparently needing to reprint bills 3 times is the customers fault) BIGGEST PROBLEM COMPOUNDED INTREST ON TIPS, trying to chop it up to auto generating, like they have no choice in it. Nothing was said to 90% of people at the tables, and honestly the service was barely worth 18%, especially not 18% times 2 times 8 (I spent $25 per meal and apparently tipped $30) Truthfully Food was (not)excellent, (the bumbo burger was excellent, the fries were soggy and Jamaican patties had dry crunchy corners, like when I make them in a microwave.) When I went with a group including my senior father. They were quick to take our order and take our menus, which apparently has an unseen statement about them adding an automatic Gratuity of 18% onto the bill. We originally were surprised to be billed $6.50 (more than pop, or ginger beer) for a cup of instant coffee (which was left as undrinkable) but then later we noticed, not only had they added a 18% gratuity ($12.06) to the bill, but then written on the bottom of the bill there was a suggested tip guide that had listed 18% as $14.83, (which at the time we paid as I didnt look at the receipt till later that night.) However after looking at the breakdown of their suggested tip being 18%, I realized it was a Compound percent, they actually suggested tipping a 18% tip on their automatic 18% tip. Not impressed, very sleezey business tactic to try swindle afew extra dollars from their customers, not only with double tips but with compound math also. Will not be back.

★★★★★
January 22, 2024

Incredible addition to Cranbrook

★★★★★
Local Guide
January 22, 2024

Great food, beautiful interior design and amazing staff.

★★★★★
December 22, 2023

Thank you for the delicious food and inviting atmosphere. All staff were super friendly and accomodating.

★★★★★
December 22, 2023

5 star service paired with authentic Jamaican goat stew made for a very enjoyable experience!

★★★★★
December 22, 2023

Best place to eat in Cranbrook! Friendly staff, nice atmosphere and delicious food.

★★★★★
December 22, 2023

Best Burgers weve had in years

December 22, 2023

Went there for lunch, my husband asked for a bud light and was given a kokanee, didnt say anything. Ordered the special that was a goat curry, it was boney and gristle-y. When the server asked how things were politely responded fine but it wasnt so finally said something and she was condescending. Was so turned off I didnt even want to eat the rice or salad. It was just awful. Got the bill and for lunch for 2 with 3 alcoholic beverages without a tip it was $100. Definitely will never, ever go back. BTW we still tipped because the young server that was there was very pleasant to deal with.

★★★★★
Local Guide
December 22, 2023

Unbelievably delicious! We will definitely be stopping in here again next time were passing through! Aleitha was our server and she was amazing! Excellent recommendations and top notch service! Well request her when we come back!

★★★★★
December 22, 2023

Best food in Cranbrook! Ever! This is my new favorite spot! Beautiful decor and friendly staff great options for diabetics

★★★★★
December 22, 2023

We had the goat curry special and Ros jerk chicken dinner, both served with rice and peas plus salad. Both meals were absolutely delicious, cooked to perfection, balanced and perfect serving size! The goat was tender and full of flavour. The chicken was also very flavourful. The rice and peas paired nicely with the meat and was just as tasty. The salad was refreshing. The meals were excellent and a real treat -- highly recommended! Service was prompt, kind and on point. Everything was noticeably very clean -- the table AND the CHAIRS were very clean and so was the washroom.

★★★★★
December 22, 2023

Great! Kid-friendliness: Nice Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

Super yummy food and great service!

★★★★★
Local Guide
December 22, 2023

Wonderful restaurant! Ella is a beautiful person and participates on the floor with her staff. A unique and authentic culture offered right here in Cranbrook. Highly recommended! Food

★★★★★
December 22, 2023

Best Breakfast/Bruch place in town. Hands down. Amazing service, vibe is on point and the food is top notch. If you haven t been to Ella s you are missing out.

★★★★★
December 22, 2023

Excellent food and service, Cranbrook is truly lucky to have Ella s! Also, the ambiance and interior inside the restaurant is absolutely beautiful, theyve done an amazing job!

★★★★★
December 22, 2023

Phenomenal food and service, awesome restaurant will be a repeat offender

★★★★★
December 22, 2023

Great food, great service!

★★★★★
December 22, 2023

Did a take out, was super great! We had the tacos, fried chicken, pork sandwich, Mac and cheese. Everyone was full and totally satisfied. No question will return soon.

★★★★
Local Guide
December 22, 2023

Pretty tasty food and generally a good experience with staff and service. Only real ossue was the overpriced drinks and that I paid 3$ for a starving amount of guacamole.... if they offer, its not worth it. There was bones on the tacos but, that means its fresh real chicken I hope. I honestly would return and even recommend to others, one off example isnt detrimental to the business and the quality and flavour is unmatched in Cranbrook. Parking: There is very limited immediate parking but lots available in the area, so if you dont mind walking a block, then its good. The food is worth the 30 second walk!

★★★★★
December 22, 2023

Such a great time! Omar was very attentive, food is always amazing, I always enjoy myself when I come to Ellas! Cant wait for next time~

★★★★★
Local Guide
December 22, 2023

Great food and service. The jerk chicken poutine was delicious

★★★★★
December 22, 2023

Some of the best food in town and the friendliest atmosphere! You always feel part of the family here

★★★★★
Local Guide
December 22, 2023

We love Ellas for important event dining with family and friends. Their fried chicken is killer but so is their wicked goat curry, salads, and my personal favourite--oxtail. They know to mix some special drinks too.

★★★★★
Local Guide
December 22, 2023

Mothers Day brunch was great! Good food. Good service. Must try spot in Cranbrook.

★★★★★
Local Guide
December 22, 2023

Awesome chance to experience Jamaican cuisine right here in the Koots. Staff were great and the food was uniquely delicious.

★★★★★
December 22, 2023

Delicious food! The coconut shrimp is

★★★★★
December 22, 2023

Such good food and drinks, the service was amazing, would totally recommend eating here! Our server Omar was great, he told us his recommendations and did not disappoint!!

★★★★★
Local Guide
December 22, 2023

We love the new location. Great patio a block off the main highway. We came back twice this trip. The first time we had Coconut Shrimp, Sweet Plantains, Jerk Chicken Tacos, Ros Jerk Chicken, and Jamaican Rum Cake. The second time we had Roti Goodaz, Jamaican Patties, and the daily special. The food is oh so good! Special thanks to Omar for his great recommendations!

★★★★★
December 22, 2023

Amazing place to eat in Cranbrook!!!!! Such a great vibe, the owners are fabulous as is the food! Authentic and delicious Jamaican food! What a refreshing oasis!

★★★★★
Local Guide
December 22, 2023

What a beautiful atmosphere! Great portion size! Well be back!!!

★★★★★
December 22, 2023

Its like being in Jamaica when you go here !! The food is delightful and the drinks are yummy ! Service is fabulous !!

★★★★★
December 22, 2023

Its Jamaica come to Cranbrook! The flavours, the feel, the friendly folk - when you count your blessings, dont forget to include Ellas.

★★★★
Local Guide
December 22, 2023

Had the jerk chicken., Anticipated it to be more spicy than it was. Ill try the oxtail next. Staff put a bit too much effort into trying to upsell you. I bought items that I didnt know I was paying for until I got the bill

★★★★★
December 22, 2023

If I lived in Cranbrook, I would never eat anywhere else. Great Patio, friendly service and the food was all amazing. The depth of flavour was bottomless and unique. The chef obviously took great pride in every dish. Nothing more to say.

★★★★★
Local Guide
December 22, 2023

I will go there again. The portions were reasonable, and the variety of different foods was interesting. Overall, the food and service were excellent .

★★★
December 22, 2023

Food was good when we got it. It did take awhile though to get anything we ordered. Maybe we re used of faster service but from start to end over 2 hrs so depends on how fast you want to eat

★★★★★
Local Guide
December 22, 2023

Amazing customer service and absolutely delicious food ! Staff are friendly. So many creative dishes and the patio is perfect for summer evenings. Definitely reccomend.

★★★★★
December 22, 2023

Place is awesome, food is awesome, 10/10 would go again. That cook Tyson you got back there is awesome and deserves a raise Food

★★★★
Local Guide
December 22, 2023

Jamaican themed restaurant, we went on a Wednesday, the place was busy. We got a table beside the big mural. The lighting in that corner makes reading the menu hard. The menu has some traditional elements, one such was roti, however, I feel that the chickpea s option is good for those looking for a meatless option, but you can t have roti without curry goat. The rum cake portion was tiny for the $12 charged.

★★★★★
December 22, 2023

Love this place. Awesome food, good service, great vibe. It ll be one of my go-to places!! Thanks for a great experience Ella s.

★★★★★
Local Guide
December 22, 2023

Amazing food and lovely people, highly recommend going here

★★★★★
Local Guide
December 22, 2023

Super fast with the delicious food. Great atmosphere. We had the pork sandwich and vegetarian stew with rice. Very good stuff! Vegetarian options: Yum

★★★★★
December 22, 2023

Ella s is a very welcoming place. Great staff and very kind. Definitely a great place to eat around here. I will definitely be coming back again with family.

★★★★★
December 22, 2023

Omar was straight up one of the best servers I ve ever had. I was visiting family in Cranbrook and they recommended this spot and I love Jamaican food so I was excited. Omar recommended the oxtail, which is what I wanted in the first place. He also recommended the chefs special which was an amazing, it was mussels in a tomato sauce that were to die for! Service was amazing. Food came out right away. One of the best restaurants I ve ever been to. Definitely excited a little extra to go back to Cranbrook because of this spot.

★★★★★
December 22, 2023

My family and I were staying in Invermere, visiting from Colorado/California/Ohio. My husband got a ticket and we had to pay in on a Saturday in Cranbrook, so we decided to grab lunch while we were there. Wow, am I glad we did. Ellas is phenomenal! The food was outstanding. They did one of a moms most appreciated gestures, and brought the kiddos food out with the appetizer. The table had poutine, salads, chicken sandwich, jerk chicken, fried chicken, chicken fingers, Mac and cheese, and various cocktails. All 7 people (5 adults, 2 kids) commented on how good their meal was. We sat outside, which was dog friendly. Both inside and outside were clean, decorated well, and inviting. I wish we lived closer, because this would definitely be our local spot! Kid-friendliness: The Mac and cheese was home made and outstanding. The chicken fingers were actually cut pieces of chicken breast, hand breaded. A huge hit for my kiddos.

★★★★★
Local Guide
December 22, 2023

Great food, service and atmosphere. Omar has been our server multiple times and he is always genuinely friendly, funny and has a service ethic way beyond the usual Cranbrook experience.

★★★★★
Local Guide
December 22, 2023

5/5 Great Place - a must stop if coming to Cranbrook

★★★★★
December 22, 2023

i was welcomed with a warm and friendly smile,the margaritas was amazing especially the lime flavoured one. the jerk chicken reminds me of home so much.

★★★★★
December 22, 2023

Great food and service. Something for everyone

★★★★★
December 22, 2023

Definitely an under utilized gem in the Cranbrook food-scape.

★★★★★
December 22, 2023

This restaurant is a gem!! Best fried chicken sandwich and burger I have had in years!! Try the delicious tamarind drink made with their homemade tamarind jam. Mel and the owner were absolutely sweethearts. The interior design is luxuriously island with the cool, soothing vibes of reggae rolling. Wish we had a restaurant with this much heart and soul passionate from my hometown.

★★★★
Local Guide
December 22, 2023

Food was delicious! Service was sooooooo slowwwwww. Like ridiculously slow and it was not busy

★★★★★
Local Guide
December 22, 2023

The food is so good, and made with so much care and attention its uplifting. Wow just Wow!! If I could give 6 stars I would. Someone needs to get this place on TV.

★★★★★
Local Guide
December 22, 2023

First time to the new location and it didnt disappoint. The decor is beautiful and colorful. The food was amazing (forgot to take a pic, oops). The service was great!! They will definitely get my business again By the way, the patio is beautiful with lots of spacious seating and is dog friendly Vegetarian options: There is something for everyone, Im sure of it! There is a ton of parking including handicap Wheelchair accessibility: Yes, wheelchair accessible

★★★★★
December 22, 2023

Was told to come check it out and soooo glad we did! My husband is from the Caribbean and he says it brought him right back home! (Even deserving of a phone call to mom!) lol highly, highly recommend! Omar (I believe) has exceptional service! Will definitely be back. And was worth the 1.5 hour drive to get there.

★★★★★
Local Guide
December 22, 2023

Every time I visit this amazing establishment, they make me feel like part of the family. The food is so delicious

★★★
Local Guide
December 22, 2023

Personally I have always loved The Firehall; however this last experience was different. The host/ busser was great I applaud them! The server, Im sure, was busy and so were the cooks. But.... I think we must have waited an hour for nachos and kids sliders I will be back but I wont bring my grandson next time, who btw was very good and patient, but that was a little too much to ask. The food was good but not hot by any means. I usually give a high rating but this experience left me wishing I had packed a picnic and went to the park instead of paying for an $80 + lunch Kid-friendliness: Kids are welcome but I wouldnt recommend it. The food is great but the wait time is too much to ask of most kids.

★★★★★
December 22, 2023

Absolutely amazing all around! Food was fantastic and the service was phenomenal. Being someone who seems to constantly be on the road and is also a bit of a foodie I appreciate great places like this. Thank you for the great experience, you have a beautiful atmosphere.

★★★★★
Local Guide
December 22, 2023

The fried chicken sandwich is possibly the best chicken sandwich in Cranbrook, the jerk chicken is dynamite, ox tail is bomb

★★★★★
December 22, 2023

There is truly nothing better, on this earth, than their Ole Fowel chicken sandwich.

December 22, 2023

Food was expensive for the quality. Not much to choose from on the menu.

★★★★★
December 22, 2023

Unbelievably friendly and amazing food. Couldn t ask for a better experience.

★★★★★
December 22, 2023

Absolutely AMAZING food & super friendly staff! Super nice atmosphere inside as well! If I was a local here Id come weekly! SO SO GOOD! I will be back!

★★★★
December 22, 2023

We were pleasantly surprised at the warm atmosphere and good food. The fried chicken was really good. The patties were not too good, very little filling and crust tasted stale. I would try to improve these or make them into an empanada or leave them off the menu. Coconut shrimp was tasty. Glad to see a good restaurant in Cranbrook!

★★★★★
December 22, 2023

Great food. Great place

★★★★★
December 22, 2023

Had Sunday brunch there today with family. Everything was great. No complaints. We sat outside, wonderful weather and view. Really pleasant, friendly atmosphere.

★★★★
Local Guide
December 22, 2023

I went on a Sunday morning. They just serve brunch on Sunday and rest of the days I guess it s brunch and dinner. Ambience was nice. The menu was very limited at least on the day I went. The only thing I didn t like is that they charge for the coffee which many don t or maybe it s normal in Cranbrook.

★★★★★
December 22, 2023

Spent my birthday at Ellas. Heavens...!!! The best fried chicken Ever!! As a chef...I tasted fresh, passion and care. Cant wait to be back!!

★★★★★
Local Guide
December 22, 2023

It was our very first trip to Cranbrook and the Kootenays, we were very surprised to find a Jamaican restaurant here. Everything was immaculate, from the ambience to the host to the servers and the foood...OMG Ellas owes us nothing. The owners even came and said hello to us. This is World Class service, if we could we would definitely rate them 100/5...Will definitely recommend and return.. Ellas for the Win!!!

★★★★★
Local Guide
December 22, 2023

This place is incredible; from the great service to the exceptional quality of the food. I had the fried chicken with a side of Mac and cheese. The Mac and cheese has an almost refreshing flavour instead of the heavy cheesy flavour which is typical. The fried chicken is among the best I have had. The coating itself does not have a lot of flavour but is perfectly crispy and binds to the chicken. They include this warm sauce to pour over the chicken that has this really warm flavour. I think it might have cinnamon, all spice and cloves in it. Its well balanced and so tasty. That just adds a whole other layer of flavour to the chicken. My wife chose the stew. It is a vegetarian dish which has this coconut sauce that has this comforting depth of flavour. The vegetables still have a bit of crisp to them. The pumpkin rice has a soft and unique flavour and texture. I might just be back for dinner again soon... Maybe tomorrow. Vegetarian options: They do have vegetarian options that even non-vegetarians would enjoy. Their vegetarian stew and Mac and Cheese are two examples.

★★★★★
December 22, 2023

Had the curry goat and fried plantains. Both were super tasty. I ll be back for the oxtail next time! Very friendly and great atmosphere.

★★★★★
Local Guide
December 22, 2023

Passing thru town, and stopped at Ellas. We had the Jerk chicken, it was fabulous. Unfortunately I was too full to try the rum cake, maybe next time. They also have gluten free and vegan options and the service was great. Well definitely be back.

★★★
December 22, 2023

Well, the place looks nice anyway, the server was polite but the Jerk Chicken was lack luster in taste, did not have an authentic flavour, the Rice & Peas were not made with the taste profiles that are expected either. The Jerk ChickenTacos had Pinapple hot sauce in them that threw off the Jerk taste Overall, lacking flavour, and im shocked at the rating. So overpriced at $29.00 for 2 drum sticks and a thigh??? No real Jerk Sauce to have with the meal? More hot pineapple sauce instead, and traditionally it was missing a form of Round Dumpling or pc of Corn Bread as well.. Its too bad, because the place has great potential if they go back to their roots and find that Real Authentic Taste that only time can produce that would make Jamaica Proud..... It was a tough review as we really liked the looks and the vibe of the place. Parking: Good amount of parking

★★★★★
December 22, 2023

Food was authen

★★★★★
Local Guide
December 22, 2023

Amazing food!! The waiter was amazing and so good with my 2 young kids. Very friendly place.

★★★★★
December 22, 2023

Had a wonderful dinner tonight with an old friend. Service and food was fantastic. I would definitely recommend eating here!

December 22, 2023

Took the servers 10 minutes to realize that me and my family had walked in when there were only three people in the restaurant then after being seated they took 60 minutes to make our food then to make matters worse their omelettes are terrible with raw vegetables that looked like they hadnt even been washed before getting shoved into a badly beaten omelette and they cover their pancakes with some cheap jam and syrup saying its house made jeez what a waste of money also they limit their coffee refills to one per customer and couldnt even calculate their bill correctly wont be coming back to this dump anytime soon no idea why its still in business. Kid-friendliness: Kids not welcome Wheelchair accessibility: Not accessible unless you have one that can climb stairs

★★★★★
December 22, 2023

My first time to Ella s. Wow is all I can say the Crab Cakes were perfect. The Jerk Chicken Tacos were the best I ve ever had. Customer Service was excellent can t wait until I m in town again Ella s is at the top of my list as were to eat looking forward to try the other items oh the menu Cal Parking: Easy access

★★★★★
Local Guide
December 22, 2023

Amazing place for jerk chicken, rice and pea and patties. Best Ive had outside of the Caribbean and GTA. Definitely check this place out!

★★
December 22, 2023

Although the Food and service was very very delicious very!!! There were 11 people in the restaurant for lunch. Our food including the appetizer were 47 minutes for the appetizer and an hour for the two burgers. Im not sure if it was a one off day and perhaps there was something else going on in the kitchen outside of their controll but for a 100$ lunch (expensive) withput even getting any alcohol. it was honestly frustrating to wait that long. We were not the only ones to wait for lunch. So if you have time to linger then by all means its delicious but maybe not if you just need to eat and go. The waitress was delightful, the restaurant was clean and nice inside the music was good but good lord it was a long time to wait. Im honestly not sure if I would eat there again. I missed my appointment afterwards so that kinda sucked too.

★★★★★
Local Guide
December 22, 2023

Had a wonderful time

★★★★★
Local Guide
December 22, 2023

If you re in Cranbrook you gotta eat here! Ella s is beautifully decorated, clean and ambient, servers are friendly and professional, and the food and drinks are great. Ella s adjusts their spice level for customers too which must be lots of extra work in the kitchen but I really appreciate it.

★★★★★
Local Guide
December 22, 2023

The host greeted us with a friendly wagwan and it gave a good feeling right away. The staff were so friendly, easy to chat with, and attentive. The restaurants visuals exude unique Caribbean beauty and warmth. To drink we had Sorrel, which Id never had, and was amazing. To me it was reminiscent of a mulled wine; but chilled, and non alcoholic. Then we had the roti goodaz to start, which was a puri roti cut into sections with a flavorfully stewed chickpea bowl, tumeric-laden and delicious. It was a well portioned for sharing. Our mains were the jerk chicken dinner and the braised oxtail birria-style tacos (that was a special, not on the usual menu). Bright and tangy jerk, exquisitely cooked rice and peas with a touch of coconut flavor, and a rich pineapple sauce to pour over it all... Delicious. I could have gone hotter with the jerk, but it was so good that I downed it before asking if they had a hot sauce I could add to it. The braised oxtail birria was absolutely killer. Savory, umami, dripping in richness - Im craving it now! If this isnt available when you go, consider the yaad man braised oxtail because its probably a similar rich flavor. Good for the cold months, for sure! Cant wait to be back. Thank you Ella for bringing this to the Kootenays!

★★★★★
December 22, 2023

Went to Ella s for lunch on Oct 25/23 WOW! We had the friendliest greeting upon our arrival. The service was excellent and the food incredible! My husband said the best chicken sandwich he s ever had! My meal was the fried chicken and was also delicious! Considering I m a fried chicken connoisseur it was some of the best I ve ever eaten! The quality of the food was impressive as well! We will be back again soon to try out some of the other offerings! Thanks for the wonderful experience at your cheerful establishment!

★★★★★
December 22, 2023

Real authentic and modern atmosphere. Great food! Great people!

★★★★★
December 22, 2023

One of our favorite places to eat in Cranbrook. Love the patio. Staff are always great and excited that you are there enjoying their Caribbean creations.

★★★★★
December 22, 2023

Everything about Ella s was ON POINT!! Kid-friendliness: My kids LOVED the beautifully crated seating and the food!! Food : 5/5 |

★★★★★
December 22, 2023

Finally a place with comfortable chairs...perfect music...and candles for ambiance... And of course great food and service Well done...we are so lucky to have this gem in cranbrook

★★★★★
December 22, 2023

The food was very delicious, the staff were great and the plantains were amazing. Definitely coming back every time I visit Cranbrook.

★★★★★
December 22, 2023

We traveled from Montana for no other reason but to try this restaurant. Montana has no diversity and it shows in lack of good restaurants. Restaurant dining is always a disappointment all across our beautiful state. I was absolutely thrilled by our meal at Ellas. We got the Bobo Hill Rasta pasta which was DEEElicious! Its one of the best things I have tasted in years and the serving size was large enough to satisfy me for 2 meals. We are already planning our next trip and have picked out what we are going to order next time. We will be trying everything on the menu and this restaurant will be where we head for my next birthday! Ellas is really cute inside and has a great vibe and I was greeted by such wonderful friendly staff. The owner is the most charismatic Goddess of a woman who just leaves you in the best mood. We will back very soon.

★★★★★
December 22, 2023

First time at Ellas and all I can say is WOW! Had the chicken burger and it was so tasty and fresh. The crab cakes were to die for as well. And the drink menu was great! Plus the staff was wonderful too. An overall wonderful experience.

★★★★
Local Guide
December 22, 2023

Pretty good jerk chicken. Could be a little spicier, hotter. I absolutely loved the atmosphere and decor. The staff were really lovely. I enjoyed my experience. Dietary restrictions: Gluten free options. Thank you

★★★★★
December 22, 2023

Amazing Jamaican in Cranbrook. Very cool space and very friendly staff! We had the oxtail, the Roti and the Jamaican Patties. Everything was delicious, we will be back!

December 22, 2023

Went as a group for dinner, booked reservations was never told about 18% gratuity. Server didn t tell any of us about the 18% once there. We all paid our own bills, we all left tips, just to discover after the fact, thinking wow that was an expensive dinner out. I understand charging gratuity for a big group but at least tell them it is added. That was unexpected. Lesson learned, look at your receipts don t just pay total and tip on top. The group I was with won t be back.

★★★★★
December 22, 2023

A little bit of a wait, but worth it,

★★★★★
Local Guide
December 22, 2023

A great vibe. The food was terrific, especially notable was the fish and chips. A nice atmosphere with friendly staff and great food. Food : 5/5