Edo Japan in Cranbrook

Good but they never answer the phone anymore to get orders to go.

The place is so dirty and stinky.

One of my favorite food spots in Cranbrook. Amazing food, great service and cozy atmosphere.

So good

food was good

Worst edo we ever ate! Something in my beef Yakisoba had mold on it, I didnt see what it was but definitely tasted it and my husbands sushi was gross too, we Never throw away food from edo but did tonight!

I love the options here. Kid-friendliness: Kids menu available. Food : 4/5 |

I have had Edo countless times thru out the years in many provinces. And I have to say this one is the top of the worst. I know that the cost has gone up, but that should not mean the quality goes down. I ordered a bento box, and I wasnt offered noodles, I had to ask for it, which is not a big deal. It was hard to understand the female behind the counter, which puzzles me, makes the customer service frustrating, and lowers the experience I took it back to the hotel and something seemed off. The first thing I noticed was that the teriyaki sauce seemed very watery, which is not normal. I ate the meal as I was hungry, and it wasnt till the later that night into the next day that I could not stay away from the washroom. I dont know if it was something with the food, or the food handling that made me sick, but I learned my lesson and never again and will not visit any Edo for a very long time. Worst experience ever. Edo Corp really needs to look into this location.

Amazing service, very friendly staff. The order was accurate and really fresh. Would highly recommend these guys.

I loved their Service. Staff is really welcoming. This is the best Edo location i have tried so far. I highly recommend this place. Food

Excellent customer service, excellent food, I really enjoyed it Food

Great ambience and awesome food. It is a must try

Good as every other Edos

Good food fair prices

The best experience ever ! Sushi is the best, you have to try Dynamite. The staff is very friendly and attentive. The atmosphere was really good... Definitely you should try this flavory food Top notch!

Ordered dinner last night at 7:30pm. Usually our meals are great, well prepared, hot and tasty. This order we received tonight was horrible! The noodles were so old and overcooked that they turned into a gum like substance. Super starchy and clumped together. When I called to complain no one would answer phone. Left messages no return. Door dash would only refund us $10 off of a $50 total meal that was not Edible. O other options, no other help. Nothing like buying dinner twice for my family during an already tough time.

The quality has taken a serious drop as of late. The beef noodle bowl had at least a half inch of liquid in the bottom, resembling a soup. Mushy noodles, thrown together quite sloppily. Hesitant to order again. It was good six months ago.

Food was excellent.

Excellent food good price point for healthier fast food choice

Food was fantastic as usual from Edo Japan.

food ruined my whole day definitely don t recommend

I dont usually bother reviewing chains because who cares but we stopped in yesterday afternoon with my two young kids and we were all beat from driving all day. Anyway the young staff here just kinda blew my mind with how friendly and helpful they were to me and my kids and it was just really appreciated. Thanks, folks! Also, food wise edo is always decent but this was great, and its nice to have a quick option for kids that isnt chicken strips.

All good

This is the first good experience Ive had with Edo food wise, but it feels very uninviting while youre standing in line or waiting for your order. Service was extremely slow, and the kitchen service counter was covered in food. The food containers were slopped all over and not hygenically cleaned off. If I didnt go in and see this operation, I would probably order again, but after seeing the poor value of cleanliness, I most likely wont be going back or recommending this place to others.

The staff here was great and the restrooms were so incredibly clean. Definitely recommend this place. The food was very good as well, more than I could eat.

My all time favorite go to for lunch!! But I came today and they are out of the original Garlic chilly hot sauce. They replaced it with some random hot sauce that isnt good with the edo I am use yo eating for many years. Thats a let down!

Loved the Teriyaki Noodle Bowl after a long day of road tripping.

The wait times for the food are pretty brutal but the food is always good

Small location. Seating was hard

Food is really good.

Someone needs to teach the staff the difference between rice and noodles.

Nothing special about the place. Mediocre type of fast food. Taste is substandard if you compare to how Japanese food taste like. Even ingredients used for tempura and yakisoba are below standard. Mainly soy sauce and additives are used. Didnt see any staff doing hand wash. They wear gloves that are repetitively use for different purpose. You get what you pay for anyways.

I dont know why when I order 3 scoops of sauce I barely get one. Oh yes I see the scoop go up and down 3 times but when I open it up there is just a little dab on top. I love the food but this could be enough to keep me away. Everytime I go to lethbridge I always get what I ask for. If I do come back I want to see the sauce going into the dish. This is unacceptable.

Everytime i come here it s always a delight. Amazing customer service, fresh and high quality ingredients (especially their beef) and overall a 10/10 experience. Would definitely recommend

Visited Edo Japan yesterday Their food quality is amazing. They have a diverse menu.Moreover, speed of service and ambiance is tremendous Do visit them and must try their beef with teriyaki sauce Kid-friendliness: Staff is kind and customer service is great

Restaurant with superb ideas Vegetarian options: Very well presented Food : 5/5 |

Food was good and fresh. Staff was friendly. Clean facility

Outstanding lunch I m eating right now. Teriyaki beef, vegetables are fresh and perfectly cooked. The large noodles are cooked just right. Seasonings spot on, sweet/salty. Large portion. Good value for pricing. Very friendly staff. Everyone was busy busy in the back, everyone was engaged in feeding their customers. They cleaned the floors etc as people came and went. I highly recommend Bathroom not toooo clean but I m here to eat, not , just giving fair review.

I had an amazing time in Edo. My kids were really happy with their meals. The quantity and quality is perfect .

Love their gyoza.

A favorite spot to stop after soccer practice. The teriyaki bowl is one of the faves.

I mostly eat the noodle chickens and I like it most. That tempura yams are really good. I like the food

We placed an order online and everything was ready to go at the scheduled time of pick-up. There were 4 in our party and everyone ordered something different. Everyone enjoyed their meal very much. It was all very tasty and portions were very generous. We also ordered several different kinds of sushi as an appetizer and they too were all very good. Will definitely stop by again next time we are in Cranbrook!

It was very busy but staff was Awsome!

By far the most pathetic excuse for sushi I ve ever seen. It was a roll of rice with a dot of avocado in it. Service was great. Food terrible

Worst Edo Ive ever been to. I tried the new orange chicken - mushy and literally 6 pieces of chicken. The veggies were also less than I usually get. I had the tempura shrimp as wekk and it was greasy and the dipping sauce wasnt the same as other Edos Ive been to. Around $18. OUCH. The staff were polite. The tip request was unavoidable.

Good chicken Ramen soup.

Enjoyed the food and will be back. Could be more food for the price.

I am regular, Edo is fast, affordable, and delicious. Appreciate the drive-thru service and friendly staff. Best miso soup!

Pretty darn food. Stop by if youre near.

Great food, generous portions of meat.

Its Edo, but in Cranbrook. Food was quick and good, place was clean and service was good.

Yum yum

The salmon sushi tasted way off couldnt tell if its gone bad or what, but definitely not like the other Edo Japans Ive been too ! Thought at first they gave me the smoked salmon but after 2 more attempts to get my sushi craving under controll, it was just as awful! The seaweed in the rolls also seemed to have gone bad since it leaves a rotten and almost sour taste! Im amazed not many other have complained! Its just awful ! Wont be coming back tell I hear major changes! Just sad to not get that edo crave ! These local quide reviews are paid actors I swear !

Very helpful staff and wonderful service

Always above par.

We have been to Edo maybe 10 times since they opened. EVERYTIME, the food has been great and the people working very friendly and helpful. They are very nice to my kids as well. It s one of the best run food places in Cranbrook IMO. Thanks aero!

Took my daughter there for lunch. Smallest sushi rolls ive ever seen for the price i payed. Left feeling ripped off. The rolls were smaller around than a quarter and werent really that great. I wouldnt recommend this place to anyone what a rip off.

Trust the reviews. I found a hair strand in the chicken & beef chop chop bowl. I was literally two bites into the bowl when I found it. Also, the cashier did not even give me back the right refund. It was $2.12 short. I m NEVER going back there!

Quick service cool asthetic definitely wish they had more locations in the interior but decent fair for take out sushi on the fly

Recently there was a small error in my order. Upon calling Edo they quickly rectified the problem without a problem. The small issue was fixed and delivered with a smile. Nothing but courteous service!

We came as a group of 7 people with 2 children but the service was fast. Thank you for serving us that afternoon! The facilities are clean. There was ample parking space.

Fresh, flavorful.

Good food and portions but not much room in the store if you want eat in

I had a Sushi dinner with 2 sides for the Price, it was, it made a pricey snack, a good Snack, but I wasnt Satisfied! My wife Had Stir Fried Vegetables, and 2 Sping Rolls, and 1 Side, quantity was Excellent, She liked The Spring Roll, I didnt, maybe it was the spices? I guess its all about Ordering what you need! But it seems when theres meats involved, its on the Skimpy side!

A good fast food restaurant. A lot of food choices and they serve a lot for your money. Food is tasty.

Very low quality food.Tastless microscopic suchi rolls.

Always fast service

Really tasty Japanese food! Noodles with veggies are terrific; some chicken, beef, shrimp or salmon could be added. Tempura shrimps delicious as a snack & three different interesting drinks! Fast service.

Weekend and its time for a Brown Sugar Boba and delicious Edo food, Everything is delicious!!!

had the shrimp noodles bowl.. no snap peas no red pepper or boy choy.. very disappointed

Well the first time I went I ordered sushi. It tasted very off, it was warm, and it was very dry. I gave edo the benefit of the doubt and went back a second time and had a noodle bowl.. where do I start? I ordered spicy, I could tell there was an attempt, but it was in no way shape or form spicy. I asked for 1 scoop of teriyaki sauce, and found my food drowning in it. The sauce was bland and boring but there was so much of it I couldn t actually taste what was in my bowl other than the sauce . I will not be going back, and I recommend you don t either.

Very good food. Tasted very fresh. Dining area was very clean. Thank you!

ordered two bento boxes and both came out with raw broccoli and cabbage. clean restaurant, prompt service but not up to Edo standards when it comes to the food

I tried the new Volcano and Tiger rolls. It was the best sushi I have tried. Very fast service.

Always excellent food fast and served hot, friendly staff

I never have a problem so far its been awesome food all the time nice and fresh I used the online app to order and it is always ready before or on time keep up the great work Edo Japan Cranbrook

New Town New place excellent service

Great tasting food and fast delivery.

This place has become one of my favourites as well as my wife s. I love their noodlefull bowls and my wife s favourite is any meal chicken/beef/shrimp with cauliflower rice. The staff is very friendly and the place is very welcoming and clean. Amazing dine-in service compared to other Edos!

Great food and service

Always great!!

I believe in constructive criticism. I believe that there is some improvement to be made here. There are many factors to consider. The fact that I came in an hour to close on their first day may have been a part of it. I ordered a sushi box and my fiancé ordered sushi and miso. The portion sizes were ok, but the rice was too mushy. I also received an end piece of a roll that was barely a piece at all. Im not sure if they prepare sushi differently than normal but my last piece of the California roll tasted different and a little weird, I dont know why. The mushy rice sorta ruined the cucumber and avocado rolls for me, I wasnt a fan of the texture. I also couldnt finish the beef roll. I also tasted the miso soup my fiancé ordered and found that it was too salty to enjoy. Thats all the food we ordered. My opinion may change later, but for now I think Im going to give them some time to improve their food first. Good points. The building was clean and nice to be in. The staff were super friendly and courteous. Service was really fast considering the amount of orders we saw before us. All in all, just gotta improve the food... At least the sushi and miso anyway. I wont give two stars now, but if theres no improvement then I will update accordingly.

Love the food at Edo. Big fan of chicken beef teriyaki Crazy busy for opening... And amazing service. Thank you for gifting our town with this gem of a restaurant

Really good! This Food Is Amazing. Youve got to give me the recipe for this chicken dish. Loved It

Love.it

This place is really good and food is also amazing. I strongly recommend to people who want fresh and fast food. Every thing in the menu is under 20 dollars and most of the items are under 15 dollars.

Highly recommended... Best service Best quality of food... Taste is just fabulous.... Perfect management....

Beef with Rice was amazing. Service is Fantastic. Highly Recommend.

Sushi was amazing Love the beef and chicken with rice Staff was amazing and good service, despite being busy

Had an amazing time here. The food was perfectly cooked. Taste was according to expectations. Inspired by the staff as well.

We enjoyed it very much at this place. This glamorous place added a big memory to the history of my life. I recommend to all my friends to go there, eat food and observe all the beauty of this place.

Food was amazing with good service and environment. Staffs were also good wearing fancy clothes.

This place is really good. Food was amazing and delicious. My first experience about sushi is so amazing Staff was good Environment is also good

Sushi was amazing... Love chicken and beeef with rice Staff was amazing.. Service was good

good food, prices arent too bad, you get a decent portion for the price.

Seaweed was like chewing rubber

Busy place but didnt take too long for our order. Double meat isnt as much as it used to be. New containers feel like the hold less food than the old Styrofoam.

Excellent food ample parking and fast food service.

Great Japanese-style fast food!

Had two takeout orders of sushi. Both were good. Service was good.

Excellent experience! We went in this weekend and made a rather large order! The staff made it incredibly easy for us, as I was wanting something family style, as there were alot if people I had to feed. The staff made that happen. Everyone enjoyed there dinner family style. Thank you so much for being so Accommodating.

Been here twice and enjoyed greatly both times. A nice alternative to local fast food. Thank you!

Crowded and noisy

Killer food nice people

Awesome food, fast n friendly staff.

Good service and even better food! Highly recommend

We arrive 5:30pm approx and I asked if still open as they were mopping the floor. One table just finishing up so we took the big table in the middle - 5 of us. Just as the food came ... very quickly too ... people began to line up. At one point we have people on 3 sides of our table ..... I counted 13 .... watching us eating our food. Not a pleasant experience to have bored people watching you as you eat. The food is okay, well portioned too. If we order again, it will be take out or doordash.

Its Edo. As advertised. Good healthy comfort food.

Such a great experience! I went in around 8 with my two toddlers. It was busy! The guy at the till was so nice and helpful. Because it was busy and we ordered some sushi (freshly made!) it was going to take a while so the till guy gave my kids a little extra treat! Food was great- hot and fresh. Thanks for making my day after a long car trip with the kids!

23 min for a kids meal. brutal.

Excellent food and timely service

The teriyaki sauce had good flavor but was thin and liquidy, not sticky and syrupy like Im used to. The wife tried some sushi, and said it was kind of bland, but not bad. The pop machine syrup had either run out, or was calibrated incorrectly as both the Root beer and Coke were brown carbonated water. The soba noodles were decent, nice texture, cooked evenly, and the dumplings were good. All in all, It was ok. Unfortunately, the wife and I had some bowel symptoms later that evening, and probably wont be back for a while... Well let them get the kinks worked out.

Amazing food. Looking forward to going back.

Ok but bland. You can only put so much teriyaki on everything.

Awesome food was great people were very friendly

It was so good and the wait time was so fast.

I was very disappointed in with them I was looking forward to it I had my hopes up high but everything tasted the same I had a beef chow mein or beef stir fry whatever you want to call it and my mom had a chicken and they both tasted the same so I was very disappointed as a chef and there was no flavor to anything everything was bland maybe thats company I dont know but it was very bland

I buy food for my friend love the food..its very good

Had the opportunity to try Edo for the first time today.....so glad I did. I had the teriyaki chicken bento box meal. With a fountain drink, my total was under $17. So many choices for sides, tonight I chose the spring rolls and tempura shrimp. Great choices. Looking forward to my next visit....and trying different sides

Lots of selection, and it s all made to order. Good bento box options!

The food taste so good!

Friendly staff, and fresh tasty food. Fair price for amount of food received.

The meat was raw, the employees werent wearing masks and there was hair in my food. On top of all of that I got food poisoning from the food.

It is the sushi you would anticipate from Edo. Staff were very friendly and helpful. A good quick lunch

Foods good, but they try to get you to wear face diapers which is super irritating

Normally I love this place. I have allergies and this location did not take the full precautions required so I was in pain for a few days.

Great food at the Edo. No complaining from this customer

The food was as good as any other Edo Ive been to. Fresh made food, and friendly staff at this location as well.

Great alternative to greasy junk food. Delicious to the last bite

Fast friendly service, good food, and you are your money worth

We love this place. They have an awesome app for ordering. It is always ready on time. Have tried bento boxes and soups, always fresh good quality food. Tried various items for sides, always enjoyed. One time 3 off us ordered, we each ordered for ourselves and paid thru app, then 1 person picked up all 3, which makes it easy when doing multi person order for lunch at work.

Food was good but it can be a 20 minute wait

We were there the other night and felt more ripped off as Ive ever felt. Used to eat at Edo in Edmonton 8+ years ago we loved it.... here in cranny the quality has gone way down.. had two breaded shrimp that were so over cooked I thought the stick was the shrimp.. overpriced for what you get.. ate there then went Arbys for a real meal. Never again...

Pretty good

Great fast food and fantastic service. Had some issues with the app and Vishal helped me figure everything out. Thanks for the great experience.

If i could give a zero star, today i got sushi from edo japan and at the time of accepting the order i asked an employee that can i have the wasabi sauce with this and he told me everything is in the bag. After coming home and checking there was no wasabi sauce. Even the sushi didnt look good. I will not recommend this place to anyone. Initially it served better but now the service and quality has deteriorate.

I ordered some sushi and noodles tonight and so far Ive found 3 strands of hair in my food. Not only that but they messed up the order and gave me rice instead of noodles I will not be eating here again and I will not be recommending anyone to eat here either