KFC in Cranbrook

Amazingly well maintained and professional KFC. A place to take mom Picture demonstrates the quality :) Food : 2/5

Food poisoning . Sick as a dog .Never ever again.

We are blessed to have such options available

A good place for fast foods. Quite quiet and a beautiful view of the highway.

Place is rundown but food is affordable with deals.

Regular KFC food for a highway break.

Zero taste, I didnt know what they are serve just oil only oil

We are staying at a nearby hotel and ordered online. Confirmed by phone with the actual place of business. Very friendly, young woman who made sure to send condiments, etc. I didnt get her name, but thank you. (Marie)

Went there July 3rd 2024 only to have gotten food poisoning disgusting still recovering

Great service and good quality. 4 sandwich combos was $78 bucks! Vegetarian options: Plant based chicken sandwich is the best on the market. Also the gravy for fries is vegan Food : 5/5 |

Good

Very unfriendly and egoistic behavior. No smile on employee face who served me.very bad experience.

A shotty rundown dumpster dive of a restaurant. Chicken is way too expensive and always under portioned. Last 4 times Ive been here it has been cold and last time had undercooked chicken. The quality is just so far below acceptable and the price is so ridiculously high for the low quality that youre better off going to an actual dumpster than to eat here. Google needs to give a 0/5 star option because this place deserves it! Will not be wasting another cent here and will be actively telling family, friends, and others I meet to stay away and save themselves the time money and disappointment that will guaranteed result from ordering here! Parking: Broken pavement and crped parking stalls just a nightmare to have good parking here

Ok Cranbrook KFC, I feel like its time to step up your game. For one, your cosmetic appearance has been the same for the past 25+ years, the interior of your restaurant is so run down, your seats are shredded and to the point its like sitting on plywood, your walls are beat up, the black stains on your wood trim are revolting. Your restaurant looks like a hobo hotel. We tried to place an order and you have a very limited selection of your menu, your fries are soft and under cooked, the bucket we ordered was suppose to come with gravy and that was not in our order, you had two selections for dips instead of the norm, no chicken tenders. Up until Popeyes showed up you were the only chicken place in town, so whats the issue?! Step it up.

worst place. worse staff very rude! food attendant have ear piece while taking order.

I <3 greasy chicken and mushy fries. Get this though, if you ask for the fries well done, theyll not only cook em fresh but theyll be crispy and crunchy. Hit em up with some vinegar and theyre fantastic. What i really miss is the double waffle Maple aioli Double Down. I nearly went into cardiac arrest while eating this delicious debauchery, it was worth it, though, and Im literally waiting on dialysis for the docs to chop my foot off soon, so Im literally dying to dine on the double down before death dings my damm dangalang. Update: got popcorn chicken and gravy and literally couldnt leave the bathroom for a few hours. Who knew they got so watery once digested

Took a solid hour on a pickup order , waited 20 minutes to go pick it up took another 40 minutes after that while watching customers get there smaller orders while waiting who came after me , overall terrible service wouldnt recommend or come back , this place isnt what it used to be

Auto tip prompt on take out without an option to easily bypass isn t something I m happy with. Counter service better be pretty special to earn that. I usually don t go to kfc and find Popeyes to be a better value. KFC building is in poor shape. Thought I would give you another chance but auto tip prompt on counter service- I won t be back, good luck Cranbrook KFC

They food was a amazing and the customer service was amazing and they keep there restaurant clean always Vegetarian options: They have vegan options on the menu if anyone s vegan Kid-friendliness: They treat kids so kind Wheelchair accessibility: They have a wheelchair parking spot

Feels like a second-hand franchise. This particular KFC gives were close to bankruptcy, and we just dont care anymore kind of vibes. I dont think the staff could force a smile under duress, so you know management is doing great at being not there. To be clear here, I dont blame workers for is obviously the result of terrible working conditions. And look, we know KFC has never been a sit-down kind of place, but my word... At least replace the broken early-90s era broken chairs and replace a few bulbs! Even the food here doesnt live up to KFC standards. One of our 8 pieces was a keel with no meat, essentially just 11 herbs and spices on bones.

Enjoyed the meal, but remember getting more food (bun and coslaw included) with either 2, 3 or 4 pieces of chicken for less money. Other then that, we Enjoyed the food.

Service was fast and courteous. Im not sure if it was me, but the chicken didnt taste like old times. But its still definitely worth going back!

Our food was great. Very busy when we ordered, so they chipped in a free order of chicken tenders. Hot food KFC style

This is the worst KFC restaurant I have purchased food from. They do not really serve KFC food. The chicken we ordered had no seasoning, the gravy was bland and the fries were unsalted. If you want KFC food, this is not the place to purchase it. We will never be back.

Old KFC, the chairs are very not confortable, too long to have my order, very not happy

Finger licking good

Slightly run down restaurant in need of a refresh.

Old school bar stool chairs was great. KFC chicken is KFC chicken. Colesaw is pretty good

Great food freshly cooked chicken as always, Amazing and friendly staff. Sukhdev, manager was very kind and helpful as well. on a side note - Dropping by here after our first stop when we drove from US was such an experience, I left my purse in the washroom and when we contacted them the staff said they found it and safe keep it..The manager was kind enough to contact me and made sure my personal belongings were safe and also eager to send it to me through mail...after a day I got my purse ...KFC Cranbrook you all rock !! Keep up the honest and great service

Last time I was at this location was 20 years ago. It s absolutely run down, funny to see a small rip in a chair that became a massive disaster 20 years later. Horrible place.

The place is dirty

Very slow poor service inside building is in very rough shape and this location always just feels dirty. Counter clerk needs some re training to be able to work counter. With another chicken place in town now you need to step up the quality of your service the quality of the food and clean and the building! Or the end will be near for Cranbrook KFC

Customer service was fast . But the food would have got a zero . All i got was 6 piece tenders . They were cold over done and hard . Just threw them out . Wont be back

Great food friendly service. Very quick to serve

Took them 20 mins to make 2 sandwiches hope this place gets shut down never going back

A small wait but ok.

Didnt get the order of wings and thighs they promised and a bit pricey

the food was disgusting. the chicken is tiny and dry, way over priced. spent over 50 bucks and it couldn t feed our family because of how small the chicken was. most prices were smaller than a golf ball.

Tried to stick us with old French fries. The bathroom out of everything. I think they are penny pinching at this place. Chicken was ok.

Kfc is going down fast.. First, they changed there chicken. It tastes like the stuff you pull out of your oven with shake and back on it but let it sit for 3 hours and then re bake it. Ew Popcorn chicken? Pretty sure its just chicken skin blended up and add some salt. The fries, well they havent changes, and, there still not good. They changed to a delicious buttery biscuit and oh my gosh! Incredi-bly dry like every joke a make. Do yourself a favor, go to Safeway and get get the chicken sitting on a warmer pad. Its better. Trust me.

Delicious food

Pick up time was good didnt have to wait long

Had an awful bucket of burnt dried out chicken, that did not even taste like KFC. We will probably NEVER go there again. Very disappointed as we live a couple hours away and KFC has always been a family favourite. I am sure for the $50. we spent, we can get a better meal...

Picked up 3, 18 piece chicken tubs on Saturday Feb 25th. Great job! Was done on time, tasted great, and was 100% satisfied with the service. Keep it up. We ordered at 11am as soon as they opened and they got the job done.

Always good chicken

Poor service rude staff terrible food Chicken not like we all remember very small pieces dry tough overcooked disappointed 5th time in past year ordering KFC. I will never eat their again they suck gave them one last chance

Stopped by to give the beyond chicken a try, not really expecting it to be all that good. To my surprise it was as good as the meat version! Ill go back for it when I get a craving for a chicken sandwich.

Its on and off, its good then its bad. They tried serving me an old cold meal the other day.

I have a older lady that loves Kentucky fried chicken so I like yo treat her with it every once in awhile. I am sorry to say that this time it did not even taste the same. Not sure if the recipe is not being done properly but was very disappointed. Will give another try and if it isn t good will not be going back.

Vary good prices

Absolutely terrible. I got a 6 piece with fries and gravy. The 6 pieces were the size of chicken wings. Think theyre missing a few spices too. Fries and gravy were no better. Go to A&W, way better

Every table, floors, walls and counters dirty. All the meals the buns and chicken stale. Very gross it felt like I needed to take a shower after we left. NEVER AGAIN, I wish I could put 0 stars

Not impressed at all..This is not KFC. The chicken is bland tasteless and spiceless. I have been eating KFC for 40 years and this place does not serve the chicken KFC is known for. Try Princeton that place makes real KFC..Out

$10 for just s chicken sandwich no fries no drink just a piece of chicken and a bun. Tasted pretty good but overpriced

Bathrooms a bit dirty; otherwise fine.

My stomach didnt agree with the food. Also it was just salty and nothing else to it. The staff was friendly.

I always have a pleasant experience dinning here, meals are great!

Went in with 6 and 8 yr old. As we are ordering it became apparent that the 2 other customers were very drunk and the guy was VERY loud. I took the kids back to wait in the hot car while my daughter ordered take-out for kids instead. Hmmmm

Gravy is not good

Was very unhappy foodxwas over cooked and dry

Run as fast as you can in the other direction from the cranbrook KFC. Colonel Sanders would be spinning in his grave if he saw the staff and quality of this restaurant . The oil has not been changed in a while i assume to save money, the chicken used seems to be the lowest quality and is dry and burnt. It is so dirty in the restaurant and bathroom that take out is recommended

I thought the service was good restaurant and washrooms were clean. No problems parking. Could use a refurb but all kfcs are the same so not their fault. Vegetarian options: Vegan

Terrible service and poor food. Don t waste your money here.

Honestly surprised if you dont catch salmonella. Walking in the door. Everything from floors to the tables are disgusting. Staff was unfriendly. And couldnt care less about taking orders correctly. Boils down to poor management.

Food was great staff very friendly.

Messed up our order, offered to replace it. When we got there it was excuse after excuse.... We ended up going some where else because they were going to charge us the same amount to replace our messed up order. Pay twice to get what you asked for? I THINK NOT

Mmmmmmm chicken Its always the fricki chicken lol

Absolutely delicious! Generous servings. Miss their Green Coleslaw. Affordable and many smiles.

Cranbrook KFC, that was the worst chicken and sandwhich of all time, altho our expectations arent high as it is KFC, but seriously, the smallest overcooked dry chicken i have ever had! Tasteless! I gave one star because i had to!

Num num

Food was good service was good but the place of getting run down no washrooms paint inside faded runs on the walls signs are fading it needs a facelift needs to be looked after not just order and get out

Slow service poor quality food

Way better service than a few years back. Chicken was not greasy... gravy could have a little more flavour but all in all a way better experience. Yay KFC.

That chicken was overcooked and dried out

Was not impressed with the chicken at all. Frys were cold Chicken was dry,wont go back.

Good food

Good quality food with a great price using the KFC online ordering for the deals.

With the pandemic and travelling home, it was nice to order a meal rather than another hamburger. Chicken was winderful and kept hot until we got to the Rest stop East of Cranbrook. Chicken is something we do not have access to at home. Nice treat.

Food was cold, tasteless and not spicy. 7 and a half bucks for a sandwich

Wack

Fast service, food was awesome, just right, people were so nice.

Very bad meal not much batter on chicken fries were cold and gravy was watered down and no flavor

Good service

The potato salad was terrible.

The place needs a reno so old and dirty

Ive always liked KFC so I will stop in from time to time and enjoy my favourite 3 piece meal.

The employees were nice and pleasant to deal with. The chicken and fries were extremely greasy.

It is still fast food! My order was placed with a cheerful cashier and my wait was minimal. I didnt realize until I got there that online ordering was now available. I will use that in future!

The food really has gone down hill.

Food is always ok, staff are friendly. Id say some dollars are needed to spruce this place up and a good deep cleaning is required.

Good food

Tonight chicken was abysmal. For being KFC youd think it was standard practice to be A-game on your chicken. It was very oily, the oil was really old, and get this, half the bucket had burnt chicken.

Not vary clean inside

I love kfc for there wings. I live in a town where we dont have kfc everytime I go to cbk I gotta get 20 or 40 hot wings. Yummy

me and my fiance just bought a poutine and three chicken sandwiches all three chicken sandwiches were dried out and old chicken and the poutine was ice cold this place needs work 1/10

Shortest wait time of any KFC Ive been to. Staff here have filling orders down to a science and are super friendly.

I didnt actually eat here my husband did , this food is not healthy but I give 5 stars because I met the nicest elderly man in the restaurant but be healthier humans !

We were not pleased with the KFC chicken bought in October 2021. My partner got very sick from food poisoning ( chicken) . Was in hospital 10 days and with testing etc.

Food was bland the smell in the restaurant was that of old stale oil .being a cook you would never let your cooking oil reach that state.gravy was runny and tasteless

Super fresh chicken and fries.

Food is good. Building looks like a dump

Clean and quick, could use a remodel

I get sick anytime I eat at this KFC, it needs a major overhaul and a taco bell

Good deals on chicken. Great service!

Interior is a bit run down. The staff are friendly and food was good.

They can do better for KFC

Not the best KFC Ive been too. Very greasy and wings are just full of broken bones

What can you say its KFC, has been for 50 years. Its not health food. And yes Ill be back.

Was very disappointed with the chicken we got on Father s Day, we got 1 wing the rest were ribs and legs, as well it had been in warmer for a long time as it was dry and over cooked.. Was surprised when the person ahead of me asked and got all white meat. I worked for a fast food chicken outlet years ago and one of the rules you never gave all white or all dark meat to any order otherwise did not have right chicken parts for other orders. The plus was that the gravy and sides do come in what I call large size, last order of 14 piece the sides were med only enough for 2 people but should have been large as advertised. Running out of patients with this store.

Food is gross

Awesome staff! Thanks for being so friendly and accommodating.

Very unsanitary. Very unkempt. Could also use a bit of a renovation.

It was terrible. They must have changed the recipe years ago. Havent been in around 10 years and I probably will never get it again. The only reason why I finished. Y food was because I didnt want to totally waste my money.

Slow service. But good food

Ok went there with 2 coupons and the woman who served us wrang our order on wrong. She took both our coupons but only charged us for one. Then argued about what we were ordering and said it was extra and not on the coupon when it was the 2nd coupon. Finally get our food, tastes great, didnt take too long to recieve, we got takeout, but she forgot all the cutlery for our salads and straws for our drinks.

Thats the best chicken in town

Food was great, service friendly, good job at social distancing

Change your soda lines tastes like mold

Service could have been faster but Im really enjoying the plant-based options!

Some of the food is greasy.

Same as always, but this time quicker

I like KFC!

Fabulous

Loved it, always finger licking good.

Clean store, friendly staff, and delicious food at great prices. When staff get my order correct my rating will improve

Bought a big meal from here and was eating my chicken and found a long hair in my chicken, not impressed with this.

Its KFC... Not sure what else you can expect from the place, but it meets the expectations I had at least.

Fast service and friendly staff. Clean environment.

Mediocre service.

Absolutely disgusting. Will never spend another dime here. If I could choose no stars, I would. I couldnt even finish my food it was so bad.

Chicken not cooked properly and bad service.

Have someone there order before others that order food.

They know how to do it right here fast service

Such a dirty location. The food was flavorless and tasted old. So disappointed

Great, fresh food a bit $

Gross not the KFC the got famous for.

A lot of the times you think, hey Ill get KFC I havent had it in a long time and I remember it being so good and then BAM!!! disappointment. Well not at this location, my buddy and I ordered $60 worth for the two of us to split because we had raging hangovers and let me tell you, there was no disappointment. For some reason the KFC in Cranbrook is the best KFC I have had in years. Well done!!

The chicken was cooked perfectly and the gravy was awesome. Was a great dinner.

Good Fook for keto diet

It was good! Were a little surprised when we had no napkins or wipes after we asked for paper plates and forks to have a picnic in the park. Average in appearance. They need to refresh their restaurants.

chicken burgers are good

Even by fast food standards, the staff is sloppy the tables are often dirty and the food is so over cooked you cant taste the blends.

I showed up 10 minutes before closing time. In Calgary - regardless of what branch I visited , I would ve been met with a highly irritable employee that would inform me that either A ) they have four pieces of chicken left B) it will take 45 minutes to turn back all the machines on and cook the chicken C) anger and attitude as everything is mopped and machines have all been or are being cleaned D) no chicken only salad and cold foods left As my Calgary experiences have scarred me. I reluctantly passively tip toed my way into the restaurant. My son is a kfc Addict. There were two employees working there. I honestly have no opinion of the actual food itself, but the workers were so forgiving and kind and generous that the 6 hour misery of driving I had just done completely vanished . I left with a smile spreading cheek to cheek and told my party of 6 that this kfc customer service was worth the 6hoir drive to cranbrook alone . The staff were humorous and so so so kind . I asked for napkins and he loaded my back up with handfuls of napkins and ketchups . Good customer service is such a rarity that the smiles I got when I entered confused me. So so impressed and a lesson to be learned and taught. Doesn t even matter about the product. It was the best kfc I ever ate simple because I knew it was served by the two kindest kfc employees I ve ever had the pleasure of interacting with

Good chicken, if a bit under seasoned, good service, great fries, macaroni, and gravy... Mmmmmm KFC gravy, its like a food group

Too greasy

Fresh, hand dipped, cooked to order. Inside place was very dated, could use a remodel / cleaning. Yet the food was flavorful and hot.

This KFC always somehow manages to taste like the KFC recipe from my childhood in Central Alberta. Every other KFC I go to tastes like todays recipe but somehow THESE guys kill it to beautiful masterpiece level every time! Worth your stop if youre going through and craving a taste from the 70s and 80s version of KFC

Awesome staff.

Well we waited 15ish mins. Food wasnt the best. Service was pretty bad and really the food wasnt KFC. When people say you feel sick or gross after eating kfc and this place was right for losing weight just puking everywhere. Also the guys dont wash their hands. Touching money and the till and everything then goes touch the food. Then they put gloves on then they come touch money and the machines with the gloves on and go back to making food. Terrible food safety .

We go probably once a month and the staff is always so friendly, super polite and great with the kids. The orders take a bit and the staff is very engaging with the customers. The food is always really good and never a messed up order, ever!