A&W Canada in Cranbrook

1204 Cranbrook St N, Cranbrook, BC V1C 3S5, Canada

★★★★☆
(626 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.

Website
web.aw.ca
Address
1204 Cranbrook St N, Cranbrook, BC V1C 3S5, Canada
Plus Code
G6FW+97 Cranbrook, British Columbia, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
6 AM–12 AM
Monday
6 AM–12 AM
Tuesday
6 AM–12 AM
Wednesday
6 AM–12 AM
Thursday
6 AM–12 AM
Friday
6 AM–1 AM
Saturday
6 AM–1 AM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.1
★★★★☆
626 reviews

Most Mentioned

breakfast (30) fast food (26) clean (17) root beer (14) drive thru (13) prices (11) onion rings (10) mug (4) poutine (4) deer (2)
5 stars
290
4 stars
202
3 stars
69
2 stars
25
1 stars
40
October 4, 2024

This was so gross, no pride in the job. burger was drowning in condiments and grease. My tomato was the small end peice and lettus was basically non existing. Sad to see A&W go down hill so fast. thanks for the fries at least, definitely recommend the A&W in kimberley way better food, service, and order is correct.

★★★★★
September 29, 2024

Service is always fast and friendly in restaurant and drive thru. Food is delicious and they make a great all day breakfast in addition to the regular burger family. The restaurant area is clean and maintained. Family and senior friendly. Lots of parking.

September 16, 2024

Worst! I got vomits (food poisoning)after i ate their food today i got nashville burger OMG after eating that my stomach is in pain since then, please use fresh things and fresh chicken!!!!! Imma gonna report tomorrow

August 25, 2024

The service was great but $18.00 for a teen burger meal and a large coffee is absolutely nuts. I hadn't been to an A&W in a while and admittedly the prices are listed but it was one of those things where one does not think to look. How expensive could it possibly be?? I wish there had been one of those roller coaster cameras but for the drive thru to capture my shocked face. I won't be going back to A&W any time soon.

★★
August 16, 2024

They should remove the brew bar at this location because the staff doesn’t know how to use it . FROZEN COLD BREW WITH SWEET CREAM EXISTS IVE HAD IT BEFORE . They act like it doesn’t exist and refuse to make it even tho it’s on the menu . They think it’s the same as a frozen root beer with sweet cream ..

★★★★★
July 22, 2024

USA, A and W stores do not have it figured out. We had a single teen and a double teen. One with fries one with onion rings. Absolutely delish! Great service also. Had a frozen Root Beer. Never heard of it. Other than three serious cases of brain freeze. Outstanding!!

★★★★
July 11, 2024

Always good , you can’t go wrong , any of the restaurants are very standard . I like to order the classic breakfast , eggs , sausages , bacon , toast and hot chocolate . The bacon could be sliced ticker , I like that if you don’t want toast you can replace with more bacon or sausage!!

★★★★★
June 7, 2024

I have never been disappointed by this A&W location. The burgers are fresh and made well compared to other A&W locations. It’s usually always busy as it’s located right on the highway, but the service has always been quick!

★★★★★
November 22, 2024

Good service and good staff.

★★★★★
November 22, 2024

Nice environment and tasty food.

★★★★★
November 22, 2024

Heyyy just wanna let you guys there burgers and fries are osm.. Here is one supervisor prabh she is a nice person..

November 22, 2024

I used to go here 4 times every week for the same order . I proved to the manager that the staff has been robbing people . Charging them up to 26% tax on their order . Ive deliberately sent people ahead of me to compare pricing and have caught them stealing from me several times . This place needs to change owners .

★★★★★
Local Guide
November 22, 2024

Great food!

★★★★
Local Guide
October 22, 2024

Food was good but waiting over 20 mins for the food wasn t

★★★
Local Guide
September 22, 2024

Im hard-core A&W, it was my first job as a teenager. The burger patties seem smaller now, I want the old style onion rings back, the only authentic thing about A&W now is the Root Beer. I think I may be over A&W.

★★★★★
Local Guide
September 22, 2024

Kid-friendliness: Of course Wheelchair accessibility: Yes Food : 5/5 |

★★★★★
Local Guide
September 22, 2024

Hardworking and efficient stuffs.

Local Guide
September 22, 2024

NOT carnivore friendly... they charge $5.99 per 5 OZ Patty. Thats double what other Carnivore friendly A & W s charge.

★★★★★
August 22, 2024

Stopped in for breakfast at this location on our way back to Red Deer from Shambhala Now a days its very seldom to see an amazing customer service.The server name christine is fantastic.Food is hot and great Food

★★★★★
Local Guide
August 22, 2024

Vegetarian options: Beyond meat Dietary restrictions: Beyond meat Parking: Plenty Kid-friendliness: Kids menu Wheelchair accessibility: Ground level

★★★★
Local Guide
August 22, 2024

The food is always consistently good. Sometimes youll have to wait longer than you wish.

★★★★★
Local Guide
August 22, 2024

Had grilled chicken breasts there with salad of onions and tomatoes. It was delicious. Onions rings are good too.

★★★★
July 22, 2024

The only reason I dont go here more often, and the reason I cant give 5 stars is because the lids leak. Every time. I think its because of the lids or cups, not the employees at this particular establishment. Sick of getting home and my car and hands are sticky.

★★
June 22, 2024

Lady at the counter wasnt polite, cut me off numerous times when I was trying to order then proceeded to hand my change to me quite aggressively. She wasnt very polite to the customer ahead of me either. This is a one off though, normally the team is great as I go here often for lunch as I work at Hyundai next door. 06/11/24 2:30pm

★★★★★
Local Guide
May 22, 2024

Always good food and always a nice clean restaurant.

April 22, 2024

Food has gone down hill, Nashville chicken sandwich was awful, over cooked and rubber couldn t eat it, Poutin was bland. Employees are like no care in the world and not friendly just miserable people. Given a few chances for change and just seems to get worse like every other fast food joint in this town. Food is awful in this town. Also makes me question if their Chicken is even real Chicken

★★★★
Local Guide
April 22, 2024

The only place where a real Canadian breakfast is served. Also sweet potato fries and kids friendly menu is available.

March 22, 2024

Very very disrespectful staff. They don t know how to talk or provide service to customer.

March 22, 2024

Really, really! Disrespectful staff they dont know how to talk with dasher, probably staff also talks same like this with costumers too. If somebody wants to make their day bad, I think this location is best to visit in the morning.

★★★
February 22, 2024

I frequently use the drive through, most the staff is okay, some of them seem like they d rather be locked in a cage than be there. And their bad mood rubs off on your customers. Specifically the younger kids also 0.80$ for bacon is fair! Better than McDonald s. But I only got 1 half slice. And honestly it s comical because it all came outve the burger with one bite, hahah. Anyways that s my critique

★★★★★
Local Guide
January 22, 2024

We eat breakfast here every morning, and all the staff are always smiling and welcoming us. Thank you always for kind staff. Food

December 22, 2023

At the Cranbrook A&W they took 10 minutes to make 1 drink, that s disappointing

★★
Local Guide
December 22, 2023

So either I got given the wrong drink or the chocolate shakes have gone way downhill. Not served in an icy mug anymore either.

★★★★★
December 22, 2023

A&W is generally one of the better QSR (fast food) locations to go and grab a bite to eat, and this one is no different (most of the time). Prices are a little more than other QSR restaurants but food is higher quality. Tried the Brew bar (chocolate shake) and personally enjoyed it.

★★★★★
Local Guide
December 22, 2023

Ive always loved A&W food this place was very clean service was great and friendly I just wish they had places like this one down here in the US theyre usually dirty Foods pretty good still but of course they dont have the burger family so its like they want to emulate McDonalds in the US which is nasty LOL

★★★★★
Local Guide
December 22, 2023

Best fast food burgers, as far as Im concerned. Greeted quickly, my food was prepared quickly and it was tasty. Parking: Clean parking lot.

December 22, 2023

Worst customer service today noon. Went in drive thru with my friends, four of us ordered four burgers with some modifications. The boy who was taking order was rude and I don t think I was asking for that much that he got frustrated. Would think before coming next time.

★★★★★
Local Guide
December 22, 2023

Was a quick, friendly and fresh experience. A delicious breakfast on the go and a clean dining room.

★★★
Local Guide
December 22, 2023

Vegetarian options: 5 stars Food

★★★
Local Guide
December 22, 2023

Great service, frosty mugs rule

Local Guide
December 22, 2023

They are just not listening to you when you place your order. They changed my order, when i ordered a side of onion ring to go with my combo. The quality has taken a turn for the worst. It will be a long time before I go back. Which is too bad because A&W use to be a good place to go. Tried to talk to someone about my order and was left standing for about 5 minutes at the counter while employee served a friend and visited. And this is not the first time it has happened. The time before I had an employee who was at the end of her shift and couldnt wait for us to make up our minds. Stood taping her finger the whole time we were decided what we wanted.

★★★★
December 22, 2023

As far as fast food goes, this A&W location is consistently one of the best ones I ve eaten at.

★★★★★
Local Guide
December 22, 2023

Clean, friendly, good food!

December 22, 2023

One of the dirtiest kitchens in town. Staff handled food with bare hands and cooks touching their jeans then touching food. It is much like a mechanic shop than a restaurant.

Local Guide
December 22, 2023

Very rude service, came to my table and demanded I lied about asking for a double not single, unbelievably unprofessional and humiliating. Wont be going here until management changes

★★★★
Local Guide
December 22, 2023

Good breakfast and not a bad price

December 22, 2023

Not sure what has happened at the A&W drive thru but customer service and food quality sure has gone downhill.

★★★
Local Guide
December 22, 2023

I found it to be a little expensive but it was good

★★
Local Guide
December 22, 2023

Drive thru super slow 20 minutes to go thru

★★★★★
December 22, 2023

Drive thru fast

★★★★★
Local Guide
December 22, 2023

Good service n good food

★★★★★
December 22, 2023

Was good as always

★★★
Local Guide
December 22, 2023

The burgers are too expensive $10 for a teen Burger I mean seriously I dont go out much but now Im going to go out less

★★★★★
Local Guide
December 22, 2023

Always a good meal at CBK A&W. Keep up the great work team.

★★★★★
Local Guide
December 22, 2023

Always a great choice for fast food.

★★★★
Local Guide
December 22, 2023

It is better than McDonalds

★★★★★
Local Guide
December 22, 2023

Love A&W Canada best fast food poutine. Miss it already.

★★★
Local Guide
December 22, 2023

We came for breakfast and the pancakes were terrible. The staff mixed up part of our order. I asked for one cream and one sugar in my coffee and it tasted like a double double.

★★★★★
December 22, 2023

Wheelchair accessibility: The doors were not automatic. Husband had to open them, if I was alone, I wouldnt be able to open them. We were there for the teen burger for MS, hard for people with MS to get in. Food : 5/5

★★★★
Local Guide
December 22, 2023

The staff here is always polite and they get my picky kids orders right! Also clean!

December 22, 2023

12:40pm i order and by 2:90 pm nothing arrives.I phone asking where my order is- she says are you J...f.....and i say yes. She says the driver got the order right away. i said so where is it and she said i dont know. I said well do something about it. She said there was a site where i could apply for a refund. I said whats the number and she did not reply. Now really annoyed, i said: so much for service and hung up. AND PS: when i logged on the prices came up in Euros so maybe the app has been scammed

★★★★★
Local Guide
December 22, 2023

Always great service and fresh food. Greeted with a smile when ordering. Restaurant and bathrooms are well kept.

★★★★★
Local Guide
December 22, 2023

This A&W is my traditional stopping point on my travels. Always clean, always food is good. And YES! they still make Baby Burgers.

★★★★★
Local Guide
December 22, 2023

No ice but the frosted glass mug was cool!

★★★★
Local Guide
December 22, 2023

Was very good. Service good. A popular place.

★★★★★
Local Guide
December 22, 2023

When I go shopping in Cranbrook ( I live in Creston ) the first place to eat is the A&W there, the service is good.

December 22, 2023

I have not been impressed with this A&W. We were about to go in but all the doors were locked. There was no sign or anything telling us about this. So we tried to get their attention but they ignored us. One of the employees were on their phone and he could 100% hear us. He looked at us and didnt do anything. So we went through the drive-thru and got our food from there. The food was cold, bland, and was not appetizing. Yikes.

★★★★
Local Guide
December 22, 2023

Great food and fast service. Staff very pleasant and mushroom mozzarella burger was awesome

★★★★★
December 22, 2023

All good

★★★★★
Local Guide
December 22, 2022

Great place for coffee an breakfast friendly staff

★★★★★
Local Guide
December 22, 2022

Fast sevice

★★★
Local Guide
December 22, 2022

Ok food, service is kinda poor though and the food is kinda pricey for fast food.

★★★★★
December 22, 2022

Always fast and the order is always correct, they make sure you get what you ordered unlike other fast food restaurants

★★★★★
Local Guide
December 22, 2022

Great place for a 2 eggs ++ breakfast.

★★★
Local Guide
December 22, 2022

Is fast food what can I say the fries were hot which is always nice restaurant was kept clean service had a little problem with English but for the most part good experience

★★★★★
December 22, 2022

Been here a few times for dine-in. Very worthy of five stars, always friendly service, very good ambiance in the dining area, washrooms and everything always seems clean and nice. Yummy food and my wife and I swear its the best coffee in town, including starbucks.

December 22, 2022

Ordered best burger ever. There were no deep fried pickles. What a joke. Management did NOTHING about it. Last time giving them my money

★★★★
December 22, 2022

Stopped for breakfast! Eggs perfect! Always great coffee! Very friendly staff.

★★★★
Local Guide
December 22, 2022

Nice place for lunch. Friendly staff, fast service and good cheeseburgers. Ive been twice and tried papa and grandpa ones. Really nice! I give 4 stars because of the drink they offer like a soda with spices.

★★★★★
December 22, 2022

Google really wants me to review this place. Not because its new or great or suspicious- but because I made one review before. But hey, its A&W. Seen one? Seen em all. 10/10 I am biased

★★★★★
December 22, 2022

Good teen burgers and buddy burgers The best

★★★★★
Local Guide
December 22, 2022

Best breakfast sandwich from fast food. My service was great.

★★★★★
Local Guide
December 22, 2022

I love A&W burgers

★★★
Local Guide
December 22, 2022

Not what is use to be. Food was okay for the price but the washrooms were dirty & not just surface dirt but major buildup. Not hurrying back...

★★★★
Local Guide
December 22, 2022

Always clean

★★★★★
December 22, 2022

I ate breakfast today and it was delicious. I wouldnt be happy to come back and wouldnt recommend it

December 22, 2022

All the staff were yelling at each other, some in english, others different. All customers sitting around us were just staring at the staff. Never eat inside again and probably never be back. Way to loud to enjoy it!

★★★
Local Guide
December 22, 2022

Im an aandw lover, such great food, awesome root beer; everything here is aandw made (with exceptions obv). Decent service, good food, good building. Nothing special, just a decent food joint.

★★
Local Guide
December 22, 2022

Im not happy with my experience here. We stopped in for breakfast and I asked if there were any specials. The girl behind the till looked at me like a deer in headlights and said, All we have is whats shown above. Ive been to other A&Ws that do have breakfast specials but fine, maybe theyve discontinued them or this place doesnt have them. My wife starts to order for the kids and asks for two orders of pancakes to which the girl says, You know they come with three pancakes? Yes, we know - we looked at the picture you pointed us to and thats why she said two orders. Anyway, we finish ordering, pay, and, before sitting, check the condiments for syrup. We dont find any. Fine, maybe they bring it with the pancakes. We wait for the food to come and theres no syrup. I go look again for some but still cant find any. When I ask the girl for some, she says they dont have any. You could have told us about the lack of syrup when we ordered rather than telling us how many pancakes are in the picture. The kids decide to eat them without anything (we asked if they wanted jam or something else) though. I sit down and start to eat my over easy eggs. They were over easy all right - not only were the yolks runny, so was the egg white on one of the eggs! At least the second egg was - I had already eaten the first before I noticed. Thanks for serving me raw egg A&W! By the way, are your bathrooms cleaned at least once a day? The amount of dried pee on the urinal makes me think they arent (unless theres some early rising seniors with really bad aim - in which case, I strongly suggest you schedule someone to do a clean at 9am - dont wait for someone to tell you its dirty). If we ever do come back next time we are in the area, Ill be more diligent about checking my food before eating it and ordering eggs a bit more cooked! Wheelchair accessibility: There is wheelchair parking to the left of the side entrance.

★★★★
Local Guide
December 22, 2022

All was good. And friendly

★★★★★
Local Guide
December 22, 2022

Good quality food and service. Vegetarian options: Good beyond meat burger.

★★★
Local Guide
December 22, 2022

The service was more or less good, the food was acceptable. The place was cleaned and the prices are according to the type of food that they sell. The atmosphere is relaxed. If you are hungry and you wanna something fast you definitely should visit this place

★★★★
December 22, 2022

Food was good.

★★★★
Local Guide
December 22, 2022

Clean washrooms, friendly service. One hash brown missing from our take out order. But fresh and tasty.

★★
Local Guide
December 22, 2022

Monza mushroom burgers taste like chemicals terrible

★★★★★
Local Guide
December 22, 2022

Good quick service

★★★★★
Local Guide
December 22, 2022

The breakfasts are surprisingly good. Especially the locations that serve the coffee in a real mug.

December 22, 2022

I ordered food on DoorDash and found hair on my Onion rings. Its so gross. Vegetarian options: Beyond Meat

★★★★★
December 22, 2022

Serve Fairtrade coffee and Beyond meat burger is excellent

★★★★★
Local Guide
December 22, 2021

They brought my food out to me .. hot and freshly made .. yumski .. twas gud .. I was hungry that morning

★★★★★
December 22, 2021

Excellent service, friendly staff and great food.

★★★★
Local Guide
December 22, 2021

Bacon cheddar uncle burger was made to perfection, one of the best fast food burgers, highly recommended.

★★★★★
Local Guide
December 22, 2021

Their onion rings are always on point which is a hallmark for any A&W.

★★★★
Local Guide
December 22, 2021

Always yummy chicken

★★★★★
Local Guide
December 22, 2021

If you like A&W, then youll like this A&W. They serve A&W in the usual A&W way.

★★★★★
Local Guide
December 22, 2021

Best Teen Burger Ever !!

★★★★★
December 22, 2021

Great food, clean nice staff

★★★★
Local Guide
December 22, 2021

Decent fast food. One of the few.

★★★★★
Local Guide
December 22, 2021

Just loved it

★★★★★
Local Guide
December 22, 2021

Same food... but great views from the patio.

★★★★★
Local Guide
December 22, 2021

All good as usual

★★★★
Local Guide
December 22, 2021

Good place for a quick breakfast.

★★★★
Local Guide
December 22, 2021

Breakfast was hot...service not so hot

★★★★
Local Guide
December 22, 2021

Good onion rings

★★★★★
Local Guide
December 22, 2021

Comfortable room and breakfast ,plus discount for pub and dinning

December 22, 2021

Came here from Brandon Manitoba. 1300 kilometers away, 2.5 tonnes load. Wanted to eat but youre refused service on foot. And the places saying they are open until after 11 were not. No curbside pickups available. DO NOT STOP IN THIS GHOST TOWN AFTER 11, YOU WILL GO TO BED HUNGRY!

★★★★★
Local Guide
December 22, 2021

I visit this a&w most weekend mornings and they are usually very quick with service and have never made a mistake. A&W as a whole... The egg in the breakfast sandwich sometimes taste funny and I wish they could do beyond meat on all burgers.

★★★★
Local Guide
December 22, 2021

Great breakfast and only found at these A&W franchises. And there small coffee is huge..A bargain for all seniors

★★★★
Local Guide
December 22, 2021

Same thing, different day. Good fast food, eat and run.

★★★★★
Local Guide
December 22, 2021

Quick service. Hot, tasty food at reasonable prices. Tables cleaned promptly. Cant ask for more.

★★★★★
Local Guide
December 22, 2021

Very quick service, friendly staff.

★★★★
Local Guide
December 22, 2021

Good coffee breakfast always hot

★★★★★
Local Guide
December 22, 2021

Good food, great service

★★★★★
Local Guide
December 22, 2021

Lattes!!!! And they are not bad.

★★★★★
Local Guide
December 22, 2021

Hamburg