Spice Hut Indian Cuisine in Cranbrook

Everything is excellent!

Verse food e

Pathetic service

Poor service. Server barely smile at us. Not up to mark taste but high prices and no complimentary salad or anything. This place used to be very good but not anymore.

Too much expensive and quality is not good, I will never recommend

Delicious Butter Chicken, Veg Biryani, Beef Vindaloo, Garlic Naan. Always a treat when in Cranbrook area to eat in or take out from this restaurant.

Some vegeterian dishes are average in taste. Tomato gravy tasted exactly same as sold in Costco. Dal Tadka was good.

Been several times and always impressed

The lady was too rude and came to us after making us wait for 10 minutes at door and said next time you need to be patient while no one was sitting in the dinning.

Food was good but the staff was very rude.

Generous amount of food and very tasty. The staff though can be very distracted and stand around loud chatting the times I been there. Other then that it s all good.

The lady at the front needs to know what customer service is. She is rude and does not care what customers need.

Great place to eat. Great staff too. Gluten dairy free options.

I had a terrible experience with the food. The samosa was completely over-fried, leaving it too crunchy and unpleasant to eat. The masala tea was the biggest disappointment it had absolutely no masala flavor, and there was way too much tea leaf in it, making it overly bitter. Overall, a very disappointing meal.

I had chicken biriyani. It taste nice but little bit westernized. I dont taste authentic

I have never had to write such a thing about an Indian restaurant in Alberta or BC. We were travelling and came from Alberta. Went upto the restaurant to order takeout as liked a few things on their online menu. We met Ann upfront. She seemed nice at first but instantly felt she wasnt upto helping at all. We asked if we could order a non-veg platter but instead of the beef, if couple of pieces of any other meat could be added, would really appreciate it. She straight forwardly replied, No, we can not, you can choose something else from the menu. It sounded bizarre as every Indian restaurant is able to accommodate in a platter if one doesnt eat beef. But, we ignored and asked if the tandoori chicken was full or half chicken. She said its nothing like full or half, they are all wings. I was stunned by her response. That she being working there doesnt even have an idea about what tandoori chicken really is. She quickly and without hesitation asked us to try Bayleaf restaurant nearby. We asked her if she was sure what she was giving information on. She said she is. We requested if we could speak to anoter staff member, a chef or the owner himself. She said no one comes out to speak to customers. Bizarre, what a response. I am so sorry for the restaurant.

The food is shockingly bad now.

I came for dine in and they said we re closed eventhough It was open. Very disappointed.

My favourites here are kadahi chicken and butter chicken with garlic naan. Very delicious . Staff is friendly too.

Friend and I ordered some food while working and the naan was chard on the one side and nearly under cooked on the other. We are baffled how they managed this.

Ordered delivery. Received what we requested. All good there. Flavor was even decent. Food quantity? Absolute garbage. . Paid $22 and got a 500mL paper bowl with mostly sauce and 5 small pieces of chicken. Probably not even enough meat to come off a thigh. Another $22 for some beef curry, same thing. 500mL of sauce and 5 to 7 small chunks of roast beef. Glad some of you enjoyed this place but Ill never go there again.

Please don t go and eat ag this restaurant nothing is fresh they serve old food rather try bay leaf its the best

Was very underestimated when I walked in here. This place was nothing but beautiful. Great food and the hospitality is amazing. These two girls that served me made me feel at home when I and made me feel very bitter about myself because I had a bad night. Jamie and Ann took care of me very well and I would recommend this place to all and everybody and they can throw birthday parties Im sure. Or wedding parties? Whatever. And I tell you right now I say out of all the restaurants Ive been in BC top three for sure and thats no lie. If you guys you guys all know me you guys know thats not a liar. I wouldnt just say that I dont know where I promise you this and I promise you you wont be let down. This is a great family orientated please with awesome food. Thank you very much for your time for reading this and thank you again to the girls lovely family that work here

Food was great, service was great. I had the butter chicken (mild) and my husband had the lamb masala (2/6). He said he could have gone a little spicier but it was delicious as-is. So many gluten free options! Dietary restrictions: Lots of GF and DF options!

Always a great cuisine experience! Best in Cranbrook and always delightful. Yes the price went up but so did everything else . Oh well its worth every penny. And Dawn the server there is excellent very friendly.

Food is always great. But our server Dawn, makes our dining experience even better!! She even remembers our names!!

Food is great. Im a frequent buyer. My issue is that the price seems to be increasing while the portions decrease in size. The staff at the restaurant tend to treat you like you dont know what youre talking about if asked so dont bother.

The food came quickly and the rice was good. They badly burned the garlic nan(1piece in a basket). We asked for a new one. Same thing. We asked for a 3 for spice and it was a 0. Butter Chicken tasted like chicken in spaghetti sauce. Way over priced and poor quality. Never going back. Water isnt even filtered.

Food was 5/5, ambiance and server 4/5. We really enjoyed the food, nothing was bad. Everything came out quickly and was hot. Spiciness was perfect (mild/med) Will be back! Recommended dishes Butter Chicken, Vegetable Biryani, Chicken Samosa

Very rude staff.

Very Very , Extremely Poor Service waited 10 minutes at the door for someone to assist me with table. There was only 2 tables including mine. Nobody came to take my order for another 10 minutes. There were 4 Filipinos chatting in a group and completely ignoring customers. I waited for a glass of water for 20 minutes and in return the server was so argumentative . Extremely Rude and Careless about her Job . I will never return and recommend anyone . Pathetic Experience

Great food and decent prices

Simply lovely! We really spent a great evening. The food is great with good portions. Very attentive service. Highly recommended .

Outstanding food with beautiful ambiance highly recommended, had chicken tikka masala ,butter chicken ,coconut chicken curry woooow delicious

Came here First time to look out for some Best Indian Restaurant in the town and tge food was amazing.First Time Had Lamb Tikka Masala and it was super Good Highly Recommended . And the Chicken Biryani is Must Try !

Not a good taste. My 3 is for Server!!

The food is delicious. Fast and friendly service!

Great food! We had lamb curry and palak paneer with a couple of samosas. They were all really good, good enough that Ill be back again.

A must stop for me when I come through cranbrook. Coconut prawn curry is a favourite

Delicious food

We stopped for lunch here on a road trip from Calgary. Dawn was an excellent hostess and gave us allot of info on the various dishes. She also ga e us some travel tips to Radium. We had the Mango Curry chicken and the chicken malasa, with saffron rice and garlic nann. Both were excellent.We will have to try their location on Canmore next time! D&M Parking: Located in the safeway mall

Waste of money for this kind of trash food TBH. Not even fresh, healthy and tasteless. Customer service was good. Sorry to say that but its true..

Delicious food and friendly service. This is a restaurant for the hungry ! I ve never left without enough food. There was some minimal confusion on our order last time but was solved quickly by our friendly waitress.

I had take out and it was amazing

When there for supper. Good experience service was great and fast. Little advice the food wasn t very hot. That s ok for me I don t like eat over heat food. Generous plates

Good authentic food in a pleasant atmosphere. I dine here regularly and today I was informed through the staff that the price for Tandoori Malai Tikka (my favourite) has increased from $18.95 to $24.95. The sudden increase in price of over 30% will result in me dining here much less frequently.

Was waiting to hear back from this place before leaving a review, as I left a phone message, but I haven t. Ordered take out last night. Mild butter chicken (as I share with my toddler) rice and two garlic naan (cost is extra for garlic) received regular (not garlic that I paid extra for) naan bread that was so thin and dry it was crunchy like a cracker, and extremely spicy butter chicken that my toddler definitely could not eat. Even after adding cream, and Greek yogurt it was too spicy. After taxes my meal cost 35.49. For that price for a single meal, I expect top notch food. Super disappointed and will not be back.

Great (actually, *very* tasty) food, lovely service. Sure, its in the business park, but that palak paneer though.. dreamed of it the next day. Other reviewer reminded us of the price indeed, tad bit expensive, but just dont think about it too much. Dietary restrictions: non-meat/vegetarian Parking: Plenty of parking and free parking, as said above.

Lamb masala was excellent, beyond excellent. Paying $6 for rice to accompany wasnt

I don t really prefer going to spice hut after the horrible customer service we received from the previous manager but after she left, we ve started going there little more. I wouldn t say frequently, but more like once a month. Went there to dine in today, got some raita(yogurt). It was spoilt, I ve been here multiple times and I m Indian I think I would know what raita tastes like. Complained to the server, she went in the back, came out after a few minutes and told us everyone in the back tasted it and they think it s fine, but she ll take it out of our bill. Why does everyone think it s about the money? Is it okay eating spoilt food if you don t pay for it? Is there no such thing as food poisoning? This was strike three and I don t think I ll be going back unless desperate, or I want their samosas cuz I do love those.

Ordered takeout. For $20 got a small pint of Chicken Korma. The Fish Pakora was five pieces. With Naan bread this was all $60. Way overpriced for the quantity of food. I have never had such small portions for the price in all my years of ordering from many other restaurants in other places. The food was okay. Not worth that price though.

Too expensive . Not worth it to came in

Food was good! Would go back

Really good place to enjoy Indian food.

First time going and we still talk about the flavor of the dishes we ordered. Their Naan bread is so delicious! Great experience.

Best indian food . Service is good food is way much better than expected. so please go for it

My partner and I stopped by for lunch. The restaurant was almost empty as it was late for lunch and I was not sure how well received we would be but the lunch was wonderful and the service perfect. The flavours were rich and authentic. We will be back next time we are in town.

Worst management ever! There are other best options available in cranbrook now.

We went for dinner at spice hut and received very unprofessional service from Simran. She was not only unprofessional with us but, was also rude to her co worker, Jenny. Jenny was amazing! Kudos to her. Simran needs to respect customers and her co workers. No one wants to get treated the way she treated us!

I dont know whats with all these bad reviews. The service was impeccable and the naans tasted very good and well cooked. Cant say anything bad about this place Ill be back next time Im in town. Thanks for the awesome service and delicious food.

Tried all of the samosas and was really pleased

First time at this restaurant and it did not disappoint absolutely amazing food loved the lamb mango curry and prawn coconut curry and the Naan was huge! Also ordered tandoori chicken and didnt have room to eat that it comes with salad and rice and 4 pieces of chicken

Tuesday Aug 9 You cant order more than 5 Naan or roti with one dish lol really stupid. Will never visit again I bought Naan from Safeway less than $8 Thanks for saving me money. lady at front desk and chef refused to serve me because I need xtra Naan WOW.

Not what I ordered and poor customer service when called to complain

The food was spicy I ve gone to this restaurant multiple times and ordered the spicy option to find that it had the same kick of a bowl of salsa. I ve been yelled at, called a brat, and have had an employee threaten to call the police on me for not wearing a mask, AFTER I explained that I am exempt. Management did nothing. Freedom hating sheep. Boring food.

Food and service were amazing. I dont like spicy food but this place had everything seasoned to perfection.

No management whatsoever every time I go, stars for cooks and servers though!

If you like East Indian cuisine, youll love the place. Food is awesome, so delicious and authentic. Portions are huge. And the service, bar none. Super. Our server, Haily , who had only been doing her job for not quite 3 months, was one of the best Ive come across in years. So attentive, pleasant and did her job to a T. She is an asset to this restaurant for sure. So try the Spicy Hut!. U wont be dissapointed. And hope u get Haily as your server. You will see why I rave about her Id give her a 6 star if could

Kid-friendliness: My grandkids love the food and the servers are great.

Some of the best Indian cuisine around. Best enjoyed with friends.

I ordered some butter chicken, it was ok, but I did not get much chicken in the order, I ordered enough for four but got enough for two. The bread that comes with it was burnt both on one side.

Amazing Indian Food !! The service was top notch, Dawn took good care of us ! We will be returning for sure next time in Cranbrook!! 5 all the way !

Wait 1 hour for the food and whey they serve they get the wrong food.

Unique and awesome food. We love the butter chicken, coconut curry and the lamb or beef vindaloo. Really great customer service. Everyone is always so kind and accommodating. The gluten free options have a great selection.

The food quality has gone down since the original cooks left. It s still alright but you can get the same quality now a lot cheaper in the frozen aisle at the grocery store.

Ive since come back after a negative visit. I was very pleasantly surprised with the level of service and flavor of food. I will be returning

Very bad garlic nan

We bought 21 Naan and all of it was very rubbery and totally the worst one weve ever had. It was almost very disappointing that none if it was good. My friend almost choked on one of the Naan he had. The Curries we bought with it were kinda okay but not great overall. It would be really appreciated if the SPICE HUT could look into the quality of the food before being served. The quality or taste of food does not meet the amount money we spend. Not recommended whatsoever

As much as I enjoy the food here, customer service could be improved. I ordered takeout and they forgot to include part of my order. I realized this when I got home. I called and they said I could come back to pick it up. I live 15 minutes out of town so this was inconvenient. I picked up the missing food, but I feel like more could have been done. As someone who has worked in the food service/restaurant industry, it is common for discounts/refunds to be given to customer if there is an error, but I did not get any of that at spice hut. The girl at the front was nice, and I did end up getting my food, but I feel as though more could have been done for my inconvenience and for other customers experiencing similar issues in the future.

Ordered Lamb curry twice and they gave us chicken curry the first time, then the second time they gave us beef curry. If they don t have lamb they should say so instead of lying to their customers. I ve had lamb curry many times before from other Indian stores and I know how exactly a lamb curry smells and tastes like. They might be able to fool other customers but not me! Super disappointing!

So delicious

Tasty food and friendly staff - would go again when in town

This is my favorite places in cranbrook bc to eat. The quality is always top notch!

So delicious! Great flavour varieties! Daal and Butter Chicken yum!

We have only had the takeout, so unable to comment on the dine-in experience; however, the food flavour and quality were really enjoyable. We had a variety of dishes, and each was distinct and complementary. Every person went back for seconds, some for thirds, and that speaks for itself. Overall, positive experience and we look forward to going in-person when the pandemic settles down.

delicious!

Top shelf quality.

Good food. Feels like comfort good.

Great food, but I wish they didn t use styrofoam for takeout. It s bad for the environment and body.

We decided to come here for a late lunch on a week day. We waited for about 10 minutes while periodically ringing the service bell all the while we could hear conversation and laughter coming from the kitchen. For the last 3 years, weve been coming here to satisfy cravings for Indian food and the food was decent for the most part; however, given the quality of the new Indian restaurants that opened up in town this year, this place will find it hard to compete with the mediocre service and food.

Samosa plate has no plate in it , they are basically selling samosa at a higher price. Samosa were also not that great. Very bad.

These guys are making fool by telling samosa plate. These guys should know that samosa plate includes white channe also.

Food is good just dont order online if you would actually like to eat.

I went with my friends yesterday. The service was not good at all. The servers were very rude. When we were ordering our food, the servers were making bad faces. Food was okay but seems like it wasnt fresh at all. Also, they served us wrong food. I recommend all of you guys that you should have a look on the reviews first and then u should make a decision about you should spend ur money or not. Thanks

Would give 0/5, Couldn t do that cz there isn t option for that. The worst place to eat the Indian Cousin. Taste is so worst that if you complain about that they don t even listen to that n charge you for the same.

Very good service. Food was hot and fresh! Spice level was perfect. Yum!

Tasty food

Food was hot and perfect. Loved Aalo Gobi today.

The food and service is A+ , I would recommend to anyone .

Good food, TERRIBLE service. Like its so bad its not worth the good food. Go somewhere else

Good food, whether you eat it there, get takeout or delivery. Prices are good. Serving sizes are nice too.

Amazing flavours and totally authentic. Best food in town!

Poor ambience and poor menu representation. 2 out of 3 times i had an bad experience with employees. Waited for 15 mts for them to ask for the order and more than 30 minutes to serve it. Food taste are OK .

Shahi panner was tangy, taste was 3/10. It was little pricy if you compare quality and quantity of good . Dont recommend.

I ordered by phone for my work lunch break and I was able to eat and pay in the half hour I had for lunch. Wicked service.

Great food and service as always. Have never left feeling like I didnt have enough

Impressive! I loved their quality and quantity of food and great service. I really miss that it is not in Edmonton hence I just go to Canmore/ Cranbrook while on trips especially to eat Spice hut

One of the best East Indian restaurants Ive been to. Always very fresh and with courteous service!

We came last week but service is not good

Very tasty foods. Happy stomach

Delicious food and good service. The food came out quickly after ordering.

excellent Food great customer service v

Food is outstanding. Getting the bill took a long time. Would definately go back next time were in town.

Very bad service. They didn t even offered water, we have to ask for it. We were the only customer in the whole place at that time. Food was ok not that great. Won t recommend anyone to go there again

Customer service was friendly but food was so disappointing. I ordered sahi paneer and chapati and I regret wasting my money there

2hr wait time for food. Almost died of starvation. Lucky Im alive to even type this right now.

Good food Great service

Sooo tasty , nice staff, fast and helpful service.

Absolutely excellent experience. The menu was huge, so many selections and our waitress was great, answered a ton of questions and was generally very helpful. The food was amazing and there was lots of it. Next time Im in Cranbrook, Ill be back for sure. 10/10

Good food. Never disappoints and on time.

I eat here and prefer to eat here as much as possible if its going to be a take-out dinner night. food is absolutely delicious and I dont think Ive ever had a bad experience here. My favorite is the chicken korma but if youre looking for one of the mainstay Staples a butter chicken is always a fan favorite.

The food is great and the prices are quite reasonable.

Zero. No option for zero

Food was pathetic. Food was very spicy even though I asked for spice level 2. I am giving stars for server as she was friendly and kind.

Better than expected but certainly not the best. Recommend the lamb Massala

Absolutely the best Indian food in the kootenays. I normally have the butter chicken (but who doesnt love butter chicken, even the kids). My wife has Korma. The garlic nan bread tastes authetic. A must stop in Cranbrook.

Was very nice as always

Great service and the food was scrumptious. Also we served our meal shortly after ordering

Probably 3.5 stars. We had Aalo Gobi, Palak Lamb, and Coconut Lamb Curry with rice and garlic naan. We like a little spicy, so at the servers suggestion we ordered spice level at 2 stars. It was tasty, but not spicy AT ALL. She brought a little shaker of chili powder and that helped. Wish there had been something like that already on the table or a chutney/sauce assortment to customize for individual palates. Its an expensive enough place that it warrants that. Cons: Naan looked amazing, but it was burnt enough one side that it was bitter. Also, food temperature was not hot which was frustrating because there was only us and another couple there. Any colder and I would have sent it back which Ive rarely done. Besides, I was really hungry! Lol. Pros: Portion size was decent. It tasted good; not fabulous, but veggies tasted fresh and meat was tender. Flavor profiles were as expected (curry maybe a little too sweet)and much better once we added more spice. Atmosphere and server was very nice.

i am a regular customer here but now i am starting to hate this place. I called this place and order 4 smosas that is 8 pieces and the girl said she cant do that cz i did my order on the phone. So, i walked in the store and told her i am paying upfront and can you please do my order and she refused again. i dont understand why??? i was paying upfront and when i asked can i talk to the chef, the chef replied i am not responsible for talking to anybody ...are you serious guys?? i am paying upfront. and then the girl said you can eat as much as you want here in the store but we will not cook for take out even if you pay upfront. I think that was the most stupid thing that could happen at a restaurant. So, one star bcz of their food,it was good last time, but i have experienced the worst customer service of my life at this place.

Amazing service and food when you go into the restaurant. HORRIBLE DELIVERY SERVICE. Rude everytime no matter if it is a new person. It makes me not want to order from here.

Never heard of mint chicken tikka, so had to try it. It was delicious.

My daughter in law suggested one night that I picked up some Indian food from Spice Hut before returning to Kimberley from Cranbrook. The bill for four smallish containers of sauce, one large rice, and four or five naan, came to $85. My main complaint is that the four containers were meant to hold the entree component of the meal, and should have had a satisfying amount of either butter chicken or paneer, etc etc. However, all four of the polystyrene containers were filled mostly with sauce, and even if that was flavoursome, I felt really short-changed in terms of the value of the food and the amount that had been charged.

So, so delicious! Great portion sizes and super clean.

Best Butter chicken and naan ever

It was like 3.30pm on my way back to Calgary and Still serving. Good main course and Naan, the service was good and the menu price range was ok.

Always a great place to eat, I had the butter chicken with naan bread, was out if this world good!

Fantastic service, excellent authentic Indian food - rivals much more expensive places in Vancouver. Recommendations: Korma - Masala and Coconut curry. Double hot if you like extra heat. Excellent for those that are gluten intolerant or vegetarian - vegan

No proper delivery system. They change the delivery timings as they wish. Food tastes good but they do not provide proper service.

Poor food, missing parts of my order. It was obvious that nothing was fresh.

Not delivering the taste worth the money.

Really good food, the tandoori shrimp is fantastic

Good food. Good service. Reasonably priced.

A nice combination of indian cuisine. The dining environment and the service is pretty good. Amazing tea.

Very friendly employees, amazing service, outstanding Indian cuisine for sure.

Always great.

Always great food and service.

Great food!

Good food and a lot of it is gluten free

We stopped in here on a Sunday, not expecting much (our preferred choices were all closed), and we were blown away by the food. Staff was great, wait times were short, and if you dont know what to get, the mango chicken is fantastic. Definitely worth your time.

We ordered for a takeout the in Invermere spice hut and the chicken curry was amazing .. While I was travelling to cranbrook , I came to know there was another spice hut in cranbrook.we went there for lunch. Ordered Tandoori fish, butter chicken , lamb masala and chicken curry..Tandoori fish was really good, but the curries had nothing but sweet..The curries were no where comparable to the one we had in invermere..The owners really have to checknit

Not happy with service kulfi was not sweet not served nicely and food seems expensive too naan are so large in small serve tray that they are touching the table

Good food and customer service.

Tried this Indian cuisine for the first time. The food is delicious. Big serving for a right price. Not too pricey. Their mango salad is really good.

Some tasty meals. A few vegan options. Quick service. Friendly staff