Burger King in Cranbrook
Burger King, 513 A Cranbrook St N #08998, Cranbrook, BC V1C 3R5, Canada
About
There's a Burger King® restaurant near you at 513 A Cranbrook St North. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Cranbrook, BC serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful ...
Business Hours
Services
Photos
Reviews
Most Mentioned
Ordered at the drive through at 930 for a late dinner and was made to wait for our order which is totally fine as I would expect a fresh hot meal for the family… fries-cold! Burgers-cold! Nuggets-cold! What exactly were we waiting for? Pretty poor experience!
UPDATE on my review. After my complaint, a team member reached out , apologized, and said he would talk to his staff and replace the oder. When I got there, the food was fresh and hot. Greatly appreciated 👏 Cut my hamburger patty in 1/2 then other side put pickles. My cheeseburger doesn't come with pickles. And only portion of cheese too. Cold fries too, and dry chicken. Not impressed
I went through drive through and ordered three burgers- very clearly I said NO MUSTARD AND NO TOMATO AND CRISPY BACON. The girl failed to put crispy bacon on the order screen so I said it over and over even at the window. The other burger was no jalapeños. Upon getting home- my burger was had so much mustard on it; it literally burned my mouth. I started getting sick. I could not eat it and double checked my receipt to be sure the cashier stated it and yes it states it, my bacon was RAW, barely flipped if at all. I could not eat any of my food as now I was reacting to so much mustard. Second burger had jalapeños on it, we had to pick them off. The third burger was ok. I have had to take allergy meds to calm my system from so much mustard.
I have always had a great experience here. Unfortunately, I was in today and ordered some mozzarella sticks and was politely told that they were out. I was totally ok with that! Minutes later I was sitting and eating my food and a gentleman walked in and asked to order some mozzarella sticks... he was also told they were out and he expressed that his kid was going to be disappointed, the employee promptly told him that they actually did have the mozzarella sticks, and were saving them for DoorDash orders.. The employee said no problem that he would be able to get them for him.. I sat at my table shocked. I'm a reasonable person, but I was frustrated someone else was given something when I was told they were out. I don't appreciate the dishonesty.
Staff were very friendly as well as the atmosphere. restaurant was very clean. I had tried the mushroom whopper melt and it was very delicious. Will definitely be coming back for the great service again.
Well the only affordable jr king items have been taken off their menu.. Therefore forcing you to either pay a ridiculously over priced for mediocre bare minimum fast food or go somewhere else.. Well.. I chose go somewhere else from now on and forever! Last thing I ordered a bk blast which is basically a half cup Sunday for 4$ +tax It's disheartening that these big name chain restaurants that have always made a good profit from their customers are cheaping us out even more little by little! Yeah inflation is a thing but so is greedy franchise owners! I will not support this restaurant nore will my friends and family members ever eat eat or ordered anything from these crooks ever again! Let's get back to supporting small local businesses who aren't out to bleed our bank accounts and families dry while only serving the bare minimum! I for 1 will not stand for this! Take care burger King you'll never get another cent from us , thanks but no thanks!
Quite and comfortable place. Fast wifi and good environment. I've been there a couple of times. They have really good burgers, the "Mango habanero King" is delicious and when you are very hungry "Big King XL" should be your choice. I love vanilla milkshakes!! Try them! Good location just next to a gas station.
We visited for a quick munch, and the front staff was quick and knowledgeable about their menu, and we did receive our food in no time quickly and fresh.
Bathroom was nasty and people were not nice, food was mediocre at best.
I go there because Jazzy is beautiful!
fast and good food
Amazing fast and friendly service! Best fast food restaurant in town by far. Food on point and clean inside and out as always.
Staff very polite and friendly
Nobody use their gloves on making food, how I know when they wash their hands? And since when employees charge their Tesla personal cars on employers COST???
Found Hair in my whole meal. After talking to the manager seems like they didn t care about that.
Always fresh and staff is always kind
Always a great experience! I have to give a big shout out to Tams and Jen, they have the best customer service and are just amazing. They make my day anytime I see them!
Its burger king, you cant expect much.
On multiple occasions they mess up basic orders (bacon cheeseburger only cheese and bacon) this specific occasion they had made a plain burger wrong so i returned and then returned home with yet another wrong burger. trying to explain food allergy and intolerances to them and they basically told me it was grease and cheese. horrible experience and i will never return to Cranbrook BK ever again after being a frequent customer this is very saddening to see the state of Cranbrook BK over the last 5-7 years.
My boyfriend and I wanted to order a two whopper deal. When we asked, if one could be vegetarian, like we ve always done, the woman working the drive through called Neva, refused to honor this and ultimately charged us double the price. We were very disappointed about the fact that vegetarian s have to pay double.
Kids running around without shoes on staff said nothing, even let one run around in the back. On top of that the lady messed our order up twice. 50$ for three Grey gross burgers. Oh and lets not forget the kid in the back that was sick and coughing while making the food. Least he had a mask on though!
Very disappointed. No mobile ordering. Cant earn loyalty points. Cant redeem loyalty points. Back to the BiG W for me.
Frequently eat here, friendly people, and food consistent in product quality and quantity. Only complaint is small restroom.
Went for breakfast, and the server was great, very thorough and helpful.
Best 2 for 10 whopper! Ask for no onions and you are guaranteed a fresh one! Also best vegan burger Food
Thank you for the free Wi-Fi! Staff seem very friendly and on top of their game. The restaurant appears very clean and nice as well. Food
Bk whopper melt was disgusting soggy so called toast
If you want a cheap Burger deal thats the place to go order it with a drink or they charge you extra without a drink
Every Burger King is the same around the world, but this has Poutine.
Love the roadhouse Tonight was amazing!! Food was soooo hot and fresh! Food : 5/5
Fast food that is hot. If you get the specials very reasonable.
Manager Mel does not care about his customers. No compensation for completely messed up orders ever!, even if you already paid!, You will have to pay for the burger you wanted, and they will then add the topping they forgot the first time for free...( many times over the years ) But the worst thing is the false advertising and refusal to honor menu items and prices. 6.49 some how turned into 8.49? There is always an up charge for items that are free at every other bk location Ive been to. His staff seem aware of his issues and usually try to be accommodating when hes not around. Ive been a burger king Cranbrook customer for many many years . Jazz and Jess make my day every visit! Wonderful staff! But Mel your inability to take customers service seriously has left me thinking your establishment is not getting a cent more from me. Have a wonderful day!
Tried a new sandwich for me. It is called a melt and more llikeca sandwich than burger. Enjoyed the taste. Will try other combinations of the melts.
Goated
Fast service and friendly staff. The meals were really good. Going back again.
Just ordered a whopper cheese value meal. Employee put the fries back in the oil to reheat them up. This is so wrong. When I said something it was like they didnt care
Wonderful experience! The staff of the Burger King is really friendly. The food was hot and delicious. Love to eat at Burger King
Stopped by the drive through tonight for a late night dinner. Employees got my partners order very incorrect and when he went back to possible fix the issue, they said there is nothing they can do and implied he must of ordered wrong. No coupons, no apologies. Rude staff. Never going back.
Watch if you are paying by tap. Just noticed on my bank statement the last few trips they ve been rounding up to the next dollar. I m not talking a couple cents it s been 60 cents each the last few times. Not that I care about 60 cents. Too bad, always enjoyed BK, not going to support dishonest business practices.
Extremely disappointing! I made an online order but when I got there to pick it up at the time it told me it would be ready they hadnt even started making it yet. Very busy and several other people were also waiting for their food. It took an extra 45 minutes to get my food and it completely ruined my night. What s the point of having an online ordering system if they re not even going to make the order until you get there?
great and best services. a very neat and clean area inside. very friendly and cooperative employees there. Spicy Sourdough and jalapeno bites are my one of the favourite dishes there. i personally recommend to all people that you guys should go there and enjoy their foods and services.
This is possibly the worst Burger King Ive ever been to. I ordered two peppercorn king burgers and they are supposed to have crispy fried onions on them. Instead of the crispy fried onions it had stale tortilla chips and no onions! Very unprofessional trying to fool customers by putting on tortilla chips! Also have been overcharged on whoppers when they are supposed to be discounted. Will not be going back here and will be calling corporate head office to make a complaint.
The burger was really fresh today fresh vegetables help a lot
Its Burger King. They do the BK thing as well as any other.
Its a burger joint thats about it
Fast service. Can fit a semi beside restaurant in big open lot
The Whopper is a good burger...
The staff work hard, are very friendly, and do their best to keep up with demand during those busy hours! The food is good, the facilities are kept reasonably clean, and the wait isnt long either. Parking: There is lots of parking, and more behind the building. Wheelchair accessibility: The restaurant is ground level, and meets up with the parking lot. Its fairly simple to get inside.
Xl big king rocks....staff friendly
Sad how small the burgers are now.
Friendly staff Parking: Lots of parking
Asked for large meal, got a medium, an unmeasurable level and of sadness, still good tho.
Good, clean place with fast service. Whoppers were good. It is a good resturant pitstop for a quick bite! Parking: Parking lot free parking Kid-friendliness: They have a small playground area for kids, they have kids options in their menu
I love Burger King I wish they had one in Castlegar or Trail
Burgar king is always fast and correct in their orders! I enjoy that it is the last place with an indoor play ground. The staff are friendly and fast.
Children have somewhere to run wild, no queues!
Good food and service
Wifes favorite burger
I gave this a two stars because our orders were all screwed up and we didnt realize it till the time we found a park to eat. That was partly to do with the woman at the till who unfortunately didnt seem to understand English as well as she should have.
Great experience every time we come here. Food is always hot and correct. Friendly staff.
Great serviceAwesone
It was good and fast
Delightful employee, so clean, delicious food and a good sale item!
Always have pretty good service here and people are polite. I like the food to, their veggie burger has always been good.
Alex approves
Good service. Fries were fresh and hot. Burger was on point. And they had cherry coke which is FANTASTIC
First time.e having the angry king and well lets just say mmmmmmm
They only gave 2 packs of ketchup. Should be 3-4.
I love burger King, its got a decent selection and the food is always to satisfaction. The one thing stopping me from giving this a 5 rate is your prices, specifically the chicken. How do you justify the chicken fries being $6more than the nuggets considering you actually get more with the nuggets in both meat and 1 extra vs the fries...2.99 for 10pc nuggets vs 8.99 for 9 chicken fries. Kinda seems fishy. Would like to see a more justifiable price.
Better than Drugs.
Amazing food and friendly staff
I havent had B.K in years so it was good but needed more mayo less ketchup on my whopper..was there lettuce?? Cant remember...
Best burger in town
Fast service. Great food.
Play area still not open
Its BK they are all the same.....lol
Staff is always friendly and service is super fast. My bag is packed neatly and I never have to chase escaped fries around the bottom.
Much better than McDonalds
$4:50 for a Whopper Jr with cheese. Is that crazy or is it just me
Good food, good price
Burger to sloppy
This place was good at one time but the last time I went through they only gave me half my order and it was old and cold, generally I wouldve went back to fix it but the location is so hard to get in and out of that it was pointless and even worse when the train goes through. Its a place that has to get it right and have it hot the first time because it borderlines a one strike and your done type of business. If things are good a business is worth the hassle but this kind of issue will stick with them forever
If I could give this place a -5 stars I would. Stopped in as we were passing through and we had not eaten dinner and we were hungry. Server was very hard to understand, got the drink order wrong. $26.00 for two burger meals that were terrible. No flavour, old rotting lettuce. No salt, onion rings were doughy. Wanted to use the washroom but had to go back and ask to have the light turned on. Stomach upset after eating 1/3 if burger. Do not recommend at all. Never stopping here again.
I normally only give franchises 3 stars but this Burger King is a step above the rest. Friendly staff and consistent quality.
Love the stuff
Once a week for almost 6months now, good food, nice staff.
if Im going to eat fast food this is a pretty safe choice
Great kids play place
Mel the manager is a super nice guy! And the Wednesday whopper deal is actually pretty superb for a pretty decent burger!
Good food, good staff. Playroom for the kids.
Great place!! i normally dont write reviews of fast food restaurants because everyone usually expects what they pay for. well not in this case, I am writing the review to show appreciation to the business. the staff there is super friendly they really make you feel welcome there. especially Jen!
great staff super friendly especially Jen!
Always awesome never had any issues with orders
I absolutely love staff and the food is always fantastic.
Was treated rudely at the drive through on June 17th. Tried to call the manager, but had to leave a message. Didnt receive a call back, so tried calling several more times but all I got was weird recording. Very poor customer service.
I love it the service is also good
Burger king has always been good here in Cranbrook, huge burgers, great poutine, still have a play area and they are always nice and polite fantastic staff.
I had a poutine and it was disgusting and burger was ok
Its good
This B.K. stands out from the rest by far, they actually care there and the food is cooked fresh to order . Other B.K. should use this as the example !!!
The employees are amazing
Good service and friendly
Never seen a place filled with so many miserable people
Good food and good service
Anything is good when your hungry
Dont get a poutine. The gravy tastes how dog food smells
Really helpful and friendly staff, clean and affordable plus the best veggie burger. Cant get any better than that!
Young guy that serves in there is awesome, just your typical fast food
Love the spicy chicken burger worth a try if you like spicy
U hve to Add King meal on Veggie burger also plz
I am amazed that this location isnt busier <--- that spelling does look right?!? The food is consistently hot and fresh! their breakfast isnt served all day like some others but you can order regular menu items (whoppers etc.) Early in the morning. Its been clean on every one of my visits. On my last visit I ordered 2of their omelette sandwiches, with hash browns and drinks, then some cheesy bacon filled taters and a couple whoppers we were all happy and full, it was awesome!
This place always clean, well done.
Its fast food
I mean it s fast food. But of all the fast food restaurants in Cranbrook I visit this one the most. Good food. They almost always have coupons going out in the mail.
good burger grill
It was okay.
Kids play place was great on a rainy day while we were camping! We had supper, let the kids play and stayed dry
Awesome meals, great deals. Owner and team are amazing!
Its a Burger King. But it was clean, has a spacious family washroom with a change tabld and the play structure was great for the kids to work out their wiggles in the middle of an 8-hour car trip.
It s good... Friendly staff. I crave their strawberry shakes. Very good restaurant!
Enjoyable experience!
Love Burger King! I always get a whopper, classic! Their biggest are very delicious as well. I like their chicken burgers too, theyre my second choice. Got my food in a timely matter.
I was so not impressed first they tried to overcharge then forgot about our coffee ad did not get any Ceasars dressing for our Ceasar salad. I would not recommend
Good food that I craved for a while, small town living (golden b.c)sure needs a burger king put into them. Js
Ordered a burger, it came to me missing ingredients, when I asked an employee to fix it, she just said that the missing ingredients werent part of my burger, even though there was a picture of the burger right beside her showing what I was missing. Is it that hard to admit a mistake?
Amazing fast food. Ready timely and its edible!
Great play area for the littles, pretty good food.
Fast service . Good clean quiet atmosphere.
Im not a fan. I took a friend here for some cheap fuel, but I prefer places with vegetarian options.
Its good prices for decent food as far as fast food goes good customer service
Always a good deal on their chicken nuggets
The gravy in their poutine ruined the meal. What is that liquid? Its neither beef of chicken flavored. :(
One of the better fast food joints in Cranbrook, staff are always friendly and the food is almost always great. Prices are great also being a BK location, always check out the BK app as well, coupons are almost always available on it to use!
10 nuggets for 2.99
This is my favourite place to go and get Whoppers. They are delicious and affordable! And you can also get them low carb and their generous about how much lettuce and pickles they put on for that.
Friendly and helpful staff
Food was ok at best and had definitely been sitting on a food warmer for way to long
