Subway in Cranbrook

Found the workers to be rude, food to be soggy, and overall experience one I don t wish to have again

I got uber eats today from here and it was terrible

Always friendly! Good service

Subway never lets you down; a good recommendation is the Canadian Classic

Go above and beyond, actually hear for the customer unlike 90% of businesses these days

was quick this time and food was great

love subway

This might just be the best Subway Ive ever been to!

Wont accept mailed out coupons on the app. This happens way too often.

Tables in need of a wipe down but.not.too.bad...as usual the loyalty app is completely useless

We ordered subway and my girlfriend pulled out a huge light blonde colored hair out of the sandwich, we both have dark hair

Great variety of options to order and the staff are always great but $23.00 for one combo is outrageous.

Good

no greeting every time employees show anger on their face

Suprimo is a great choice! Its packed with flavor and the combination of meats and veggies is so satisfying. Subway in Cranbrook definitely knows how to make a tasty sub!

Not to happy with haveing to ask for more toppings 3 or 4 times not very generous with putting a fair amount on

i been at this location around 1:40 pm and service was terrible and there were two ladies at the counter their behavior was extremely rude they didn t make my sandwich as i asked and i order two different sandwiches they didn t even label it

Friendly staff, quick service

Very nice service. The sandwich maker Abin was very polite and helpful. The sandwich tasted very nice and fresh.

Manages to make other Subway locations look good, which is difficult. Somehow, this location has achieved making the veggies look great and taste like... nothing. Onions? Pickles? You wont even notice them! Olives? Never heard of em. Italian Herb and Cheese bread could hardly be call so, being mostly bereft of its namesake. It was also over-proofed and crumby. And let me tell you that, even in this great inflation, no sandwich, bag of 4 chips and dusty Pepsi should cost me $20.

VERY cheap on toppings...dont want to give even enough to make a decent sandwich...SO disappointed. Never been to a Subway that was so cheap.

Vegetarian options: Service is really good and friendly staff. Food

I recently visited Subway in Cranbrook City, and I was impressed with the clean store and the friendly staff. The food was absolutely delicious, and Ill definitely be returning for another satisfying experience. Highly recommended!

Good service and clean

I recently visited the local Subway restaurant and I must say, I was thoroughly impressed! I used their app to order my food and picked it up. The process was so convenient and hassle-free. The staff was very friendly and welcoming, which made my experience even better. The food at this Subway is always fresh and delicious. I love the variety of options available, and how I can customize my sandwich to my liking. The app makes it so easy to customize orders and amounts of each. Overall, I highly recommend this Subway location. The convenience of their app, the friendliness of their staff, and the deliciousness of their food make for a truly 5-star experience. I will definitely be back again soon!

Where is all the Measuring scoop for meat or you guys you dont have them why you guys so cheap sub Fernie they do have big scoop for measuring meat and they give you a big sandwich,here you get only bread and alittel vegi followed the rules like every sub in canada

Clean and great food Kid-friendliness: Very friendly atmosphere Wheelchair accessibility: Yes flat ground should be able for wheelchair

Friendly, fun staff.

General subway restaurant feel but way cleaner and the staff was very friendly. Havent eaten subway in a long time and the sandwich names have changed, staff was great about our confusion.

Always good

Good

Ordered a loaded veggie sub and it was the flattest sub sandwich Ive ever seen. Tasty but no filling and terrible value for the price. I order this same sub in other locations and its huge.

Absolutely brutal service. Finishes a text message on his phone while we waited to be helped.

Very good service

Have been in there twice now between 7-8 at night. No bread whatsoever. They close at eleven. When you ask them why no bread. They just stare at you.

Great experience everytime. Wonderful customer service always welcoming. Keep up the good work.

The Flatbread was to stale to eat

I dont remember the name of the worker at the time, it was 7:30 pm March 24th 2022, Got great service, she was super friendly and made 2 great subs very quickly.

No complaints regarding the product as it s Subway; you know what to expect and you can also customize it the way you like it. What surprised me is how friendly the service was, the employee was actually dedicated to providing good service and to a job well done.

Its trying to post for the Cranbrook BC location and we have been there also and they are consistently good .. but I went to the Kimberley BC store last and thats where my review is for this time. After some bad visits in the last few months this was the best Subway experience in awhile, great portions when I said lots of pickles, olives etc. they definitely gave it to me. Thanks for getting it done!

Says open for 7am but cant make your food until 720am. Monday June 20th

Great staff!!!

Perfectly fine Subway. Clean store, friendly staff.

Very good subs they take their time when making them patient and friendly!

Consistent taste and fast service.

Ordered online, and they forgot to add the meat portion to one of my salads, I hadnt noticed. The staff called a few mins after I picked up my food. And when I came back to get my order fixed, they made a new batch. I live out of town so the fact they called right away and corrected the issue, was fantastic! Great Customer Service!! Thank you! Dietary restrictions: Keto

Its good ( Its subway )

Service was great but the veggies were frozen on my sub. The lettece was wilted.

They refused to honor a footlong sandwich coupon. I was told that the BMT sandwich is too expensive and they will not honor the coupon. If you cannot honor your coupons, do not send the im the mail...that is called false advertising. I will never again enter this store!. Thanks

Busy but worth the wait. They are fast at work at this subway

not worth it. its just bread they are so cheap on veg. go to ricks and get a sandwhich.

Got two subs for lunch today and they were the saddest things I ve ever got from subway. Barely any lettuce (Apparently there s a shortage but no discount given.) The even cut the tomatoes in half so there s actually only two slices for an entire foot long. For 12 bucks a sub I should at least get something edible. Not very happy.

today I ordered three subs today using the app they didnt follow any of the orders either missing toppings had extra stuff on them or baked when not asked to.. and the wrong type of bread.. Im very frustrated the person cant even eat them because theyre allergic to the ingredients they added

Good food, good price

Subs are convenient and reasonably priced. Nice selection of toppings. Buns are fresh. Staff is friendly and helpful. Parking is limited. Store is quite large with plenty of room for dining in, even during covid. Separate entrance and exit makes social distancing easy.

They r fast nd have everything in place to keep tjere customers safe

It wasnt bad I really did like the potato bun sandwich they were quite good actually enjoyed them

New potatoe bread sandwiches are great.

They make awesome subs with or like myself with out meat. Vegetarians welcome

I am only rating three stars, because I have had some good sandwiches and experiences with this business. Today I ordered online for curbside pick up. I went to the business and checked in on the app. I waited ten minutes and nobody came. I went inside to get my food and they said they were too busy to do curbside. So, my sandwich was already starting to get cold and soggy when I got it, and I found a hair in it, that clearly was not mine.

I always have steak and cheese fully loaded with mayo and extra onion sauce. Can never get it wrong . I Love it lol

Yummy

Always amazing service and amazing food

Sandwich was freshly made bread was good vegetables were fresh as well good service

Amazing staff. Food was lovely. Area was clean and didnt have to wait long even though the line was long. Cant get much better than that.

Great subs sandwich

Service was slow the last time I was in there. I got my sandwich toasted and by the time I got it handed to me it wasn t even warm

Needs bigger restaurants please YouTube lil miss YouTube lil miss Vicious 30$ starting wage plus 2 years paid dental

I ve had a few mistakes but all in all pretty great! I just want to recommend stickers for DoorDash orders for ease of mind for people like me who have paranoid personality traits lol thank you!

One of the better subways Ive been to. Great customer service.

Always good !

Was in airport....service was cold

Friendly staff and we go there so much they know our order

Best with quality best with taste ....this is what a customer needs ..live this place

Having a Subway in our little town is super convenient! Great for a quick lunch, or to grab a sandwich on the way to the lake, or for dinner when you got off work late!

Asked for a certain bread, and gave me another then mussed 2 items I asked for. Second time in a row. Going to look for another one in town

Always good and healthy

I love this subway, super friendly, and the veggies are always fresh

Always a good place to get a quick bite

Fresh is awesome

Service here has been going down lately and today was the last straw when my girlfriend decided to go in for dinner but both employees were to busy talking on their phones while we waited about 15 before just deciding to go somewhere else. This is unacceptable and I will be contacting a manager tomorrow!

Stood here for 6 hours and not one train went by. Ended up having to take a taxi

Super friendly staff, super helpful and really great with keeping the socail distancing

Its subway! The staff is really nice

I love subway so much!! Sometimes the staff are uneducated and mess up my order . Staff is sometimes rude . There is one girl there that always makes my sandwich really sloppy and doesnt cut it all the way which ruines my experience everytime . *edit* there is also a girl thats doesnt listen to me speaking and just assumes what I want . Second edit. I was there today and laughed in my face when I tried to speak loud enough to be heard since the lady making my sandwich couldnt hear me and was paying attention to anything but me .

The two in castlegar dont know about first in first out when restocking things and I find it a bad thing and someone will get sick

Came in 20 minute before close, and often that means some sub par service at a restaurant... But the employee tonight was very friendly and made us an excellent sub!!

Good food. Nice staff!

Food was good but why they were charging extra money for panini pressed. That s ridiculous

Quick service. Clean facility. Good health and safety procedures.

Not to fresh been to better

Staff are extreamly polite, and listen to exactly how one might like their sub. Food is alway fast , fresh and a healthy choice for our family with diverse tastes.

Not fresh... Not much value for what you get... Dont waste your time.. Just drive by... Youll thank me....

I like subway because the food is great, the building looks nice, and it always smells so good in there

Good healthy food and friendly staff.

Subs are always great here

The only thing that they need to do is put a zig zag of sause on the bread not just a line

Very average.

The staff was very friendly. N the store was clean n neat. The food was amazing

subs are fresh and very good

Great place, been going here for years. Only things they need to work on is the amount of sauce and bit more of each topping. I only get a few things on my sub so please load it up like you used too!! Otherwise great will always love! <3

To much dough

Lv it

I dont like the proprietor

Good food

Went for a chopped Subway salad. Thru lettuce into a bowl didnt even cut up the veggies or the meat on the salad then only provided me with a fork. No knife. Worst experience with a Subway ever!

The staff are the reason I keep coming back to this particular subway. Friendly and professional in the mornings. I had roast beef with bacon, excellent. The place is always clean, food always great, only thing I will grumble about is this: I am all in support of less paper towel use in the bathrooms, but put a decent hand dryer in the bathroom if you are NOT going to make towels an option!

Great food

Very good service very friendly staff

Dont where hair nets lol

Not enough sauce on sandwich and only 1 kind of cookie

Clean

Good sandwiches

It gud

It was good

Best Subway I have ever been to!!!

Typical Subway.

Great service and nice people.

Good food and service was friendly

Well i use to love subway until they got cheap with the toppings i mean when i order a sandwich i expect it to be at least reasonably full of food not skimp out on the extras when they ask you what you want well what i want is for you to put more on

So why would you call something a steak and gauc wrap and then say that it costs extra for the gauc? And then both employees just argued with us about the coupon we were trying to use, when we were questioning why they would name something only to say that half of the named item costs extra? Neither one could figure out why we were upset, they kept parroting the coupon is only for double meat not extras. Okay thank you, but then why are you calling it a steak and gauc wrap and then saying that I have to pay more for the gauc?!?!?!

Amazing!!! Hercules that works there, is our favorite. Hes always so polite and makes the best sandwiches. Clean place too!!

This subway is one of the best ones Ive been to in terms of great staff, very clean and spacious.

Fast and friendly service

Front kine staff can not take a order properly went twice and bad experience

Ordered foot long roast beef, they put just four slices first, then fixed after I reminded them, however, they charged me one dollar more than it supposed to be on checkout. I went to subway many many times, this was one of the worst experience

Clean restaurant and super friendly service!

Great service! Clean restaurant also.