Subway in Cranbrook

1000 Cranbrook St N, Cranbrook, BC V1C 3S3, Canada

★★★★☆
(342 reviews)
Categories: Sandwich shop Caterer Fast food restaurant Takeout restaurant Restaurant

About

Your local Cranbrook Subway® Restaurant, located at 1000 Cranbrook Street North brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who emp...

Website
restaurants.subway.com
Address
1000 Cranbrook St N, Cranbrook, BC V1C 3S3, Canada
Plus Code
G6CV+H8 Cranbrook, British Columbia, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
7 AM–11 PM
Monday
7 AM–11 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–11 PM
Thursday
8–10 AM
Friday
7 AM–12 AM
Saturday
7 AM–11 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Healthy options Late-night food Vegan options Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.9
★★★★☆
342 reviews

Most Mentioned

veggies (11) price (9) fast food (3) steak and cheese (3) name (3) cleaner (2) language (2) male (2) angry (2) pickles (2)
5 stars
152
4 stars
102
3 stars
38
2 stars
12
1 stars
38
November 12, 2024

Decided I would give this location a second chance today and was quite surprised. Things looked fresh and cleaner than my previous visit. That was the good part. I proceeded to order my sandwich and there was a little communication barrier but nothing horrible. When asked about toppings was where things went wrong, I asked for a little lettuce, onion, green pepper ect... right off the start I was given too much lettuce, so I asked for it to be removed, where the "professional" took the lettuce off and placed it back into the bin. That's where I left! How many times is this done at this location and what if there was seafood cross contamination? That would've been a serious health issue that could've affected several others. Proper training and education is needed in any form of food service, also the managers excuse was of the lack of understanding properly, no excuse, that person shouldn't be on the line then. Unfortunately there is no excuse for this and should be taken serious and is 100% unacceptable

October 30, 2024

I stepped up to the window. The male worker said “What can I get you ma’am” so I began my order. The girl working beside him on a mobile order cut him off and spoke to him in a different language. Ignoring me completely. 30 seconds later she rudely took over and asked for my bread & meat selection again. So I repeated it, awkwardly. She made the sandwich itself extremely sloppy and was just over all blunt and rude. I asked for extra onions and pickles and got next to none of either. I asked for house sauce at the end and she put 6 lines back and forth. Completely drenching it. A messy looking, soggy sandwich for $18. Awesome.

★★
October 18, 2024

Not very appetizing when the sandwich was sloppy made and barely any meat or sauce. I usually love Subway but won’t be coming back again to this location.

★★★★
August 31, 2024

I really enjoy the sub sandwich is there watching him put the ingredients on the top you know exactly what you getting

July 24, 2024

1 star for food taste. - 4 stars because being served is a terrible experience. They girls never listen to you and get frustrated with what you want. The order always goes wrong somehow and I never wanted to leave a review but here I am.

★★★★★
July 19, 2024

I didn't get the name of the employee. Whoever is working at 10:10pm 07/18/2024 - give this person a raise. Remembers my order from 4 months ago like I ordered it yesterday and just exemplary service. Well done!

May 11, 2024

Imediatly felt uncomfortable one male employee copy giving angry looks and talking in a different language to each other don't know what they were saying but felt insulting and rude why change language when both could speak english well. The takout container had something in the bottom and the friendlier one was picking something out of the bottom. And had to ask for more toppings very small portions Overall a disappointing experience. But resteraunt was very clean and veggies looked nice and fresh.

★★★★★
July 23, 2023

Greatest subway location in Canada!!! Service, food, cleanliness and parking all A++++

December 20, 2024

Found the workers to be rude, food to be soggy, and overall experience one I don t wish to have again

December 17, 2024

I got uber eats today from here and it was terrible

★★★★★
Local Guide
October 22, 2024

Always friendly! Good service

★★★★★
September 22, 2024

Subway never lets you down; a good recommendation is the Canadian Classic

★★★★★
Local Guide
July 22, 2024

Go above and beyond, actually hear for the customer unlike 90% of businesses these days

★★★★
Local Guide
July 22, 2024

was quick this time and food was great

★★★★★
July 22, 2024

love subway

★★★★★
Local Guide
June 22, 2024

This might just be the best Subway Ive ever been to!

May 22, 2024

Wont accept mailed out coupons on the app. This happens way too often.

★★★★
Local Guide
May 22, 2024

Tables in need of a wipe down but.not.too.bad...as usual the loyalty app is completely useless

April 22, 2024

We ordered subway and my girlfriend pulled out a huge light blonde colored hair out of the sandwich, we both have dark hair

★★★
Local Guide
April 22, 2024

Great variety of options to order and the staff are always great but $23.00 for one combo is outrageous.

★★★★★
April 22, 2024

Good

March 22, 2024

no greeting every time employees show anger on their face

★★★★★
February 22, 2024

Suprimo is a great choice! Its packed with flavor and the combination of meats and veggies is so satisfying. Subway in Cranbrook definitely knows how to make a tasty sub!

★★★
February 22, 2024

Not to happy with haveing to ask for more toppings 3 or 4 times not very generous with putting a fair amount on

January 22, 2024

i been at this location around 1:40 pm and service was terrible and there were two ladies at the counter their behavior was extremely rude they didn t make my sandwich as i asked and i order two different sandwiches they didn t even label it

★★★★★
Local Guide
January 22, 2024

Friendly staff, quick service

★★★★★
January 22, 2024

Very nice service. The sandwich maker Abin was very polite and helpful. The sandwich tasted very nice and fresh.

★★★
Local Guide
January 22, 2024

Manages to make other Subway locations look good, which is difficult. Somehow, this location has achieved making the veggies look great and taste like... nothing. Onions? Pickles? You wont even notice them! Olives? Never heard of em. Italian Herb and Cheese bread could hardly be call so, being mostly bereft of its namesake. It was also over-proofed and crumby. And let me tell you that, even in this great inflation, no sandwich, bag of 4 chips and dusty Pepsi should cost me $20.

January 22, 2024

VERY cheap on toppings...dont want to give even enough to make a decent sandwich...SO disappointed. Never been to a Subway that was so cheap.

★★★★★
January 22, 2024

Vegetarian options: Service is really good and friendly staff. Food

★★★★★
January 22, 2024

I recently visited Subway in Cranbrook City, and I was impressed with the clean store and the friendly staff. The food was absolutely delicious, and Ill definitely be returning for another satisfying experience. Highly recommended!

★★★★★
Local Guide
December 22, 2023

Good service and clean

★★★★★
Local Guide
December 22, 2023

I recently visited the local Subway restaurant and I must say, I was thoroughly impressed! I used their app to order my food and picked it up. The process was so convenient and hassle-free. The staff was very friendly and welcoming, which made my experience even better. The food at this Subway is always fresh and delicious. I love the variety of options available, and how I can customize my sandwich to my liking. The app makes it so easy to customize orders and amounts of each. Overall, I highly recommend this Subway location. The convenience of their app, the friendliness of their staff, and the deliciousness of their food make for a truly 5-star experience. I will definitely be back again soon!

December 22, 2023

Where is all the Measuring scoop for meat or you guys you dont have them why you guys so cheap sub Fernie they do have big scoop for measuring meat and they give you a big sandwich,here you get only bread and alittel vegi followed the rules like every sub in canada

★★★★★
Local Guide
December 22, 2023

Clean and great food Kid-friendliness: Very friendly atmosphere Wheelchair accessibility: Yes flat ground should be able for wheelchair

★★★★
December 22, 2023

Friendly, fun staff.

★★★★
Local Guide
December 22, 2023

General subway restaurant feel but way cleaner and the staff was very friendly. Havent eaten subway in a long time and the sandwich names have changed, staff was great about our confusion.

★★★★★
Local Guide
December 22, 2023

Always good

★★★★
Local Guide
December 22, 2023

Good

★★★
Local Guide
December 22, 2023

Ordered a loaded veggie sub and it was the flattest sub sandwich Ive ever seen. Tasty but no filling and terrible value for the price. I order this same sub in other locations and its huge.

Local Guide
December 22, 2023

Absolutely brutal service. Finishes a text message on his phone while we waited to be helped.

December 22, 2023

Very good service

December 22, 2023

Have been in there twice now between 7-8 at night. No bread whatsoever. They close at eleven. When you ask them why no bread. They just stare at you.

★★★★★
December 22, 2023

Great experience everytime. Wonderful customer service always welcoming. Keep up the good work.

★★★★
December 22, 2023

The Flatbread was to stale to eat

★★★★★
December 22, 2022

I dont remember the name of the worker at the time, it was 7:30 pm March 24th 2022, Got great service, she was super friendly and made 2 great subs very quickly.

★★★★★
December 22, 2022

No complaints regarding the product as it s Subway; you know what to expect and you can also customize it the way you like it. What surprised me is how friendly the service was, the employee was actually dedicated to providing good service and to a job well done.

★★★★★
Local Guide
December 22, 2022

Its trying to post for the Cranbrook BC location and we have been there also and they are consistently good .. but I went to the Kimberley BC store last and thats where my review is for this time. After some bad visits in the last few months this was the best Subway experience in awhile, great portions when I said lots of pickles, olives etc. they definitely gave it to me. Thanks for getting it done!

Local Guide
December 22, 2022

Says open for 7am but cant make your food until 720am. Monday June 20th

★★★★★
Local Guide
December 22, 2022

Great staff!!!

★★★★★
Local Guide
December 22, 2022

Perfectly fine Subway. Clean store, friendly staff.

★★★★★
December 22, 2022

Very good subs they take their time when making them patient and friendly!

★★★★★
Local Guide
December 22, 2022

Consistent taste and fast service.

★★★★★
December 22, 2022

Ordered online, and they forgot to add the meat portion to one of my salads, I hadnt noticed. The staff called a few mins after I picked up my food. And when I came back to get my order fixed, they made a new batch. I live out of town so the fact they called right away and corrected the issue, was fantastic! Great Customer Service!! Thank you! Dietary restrictions: Keto

★★★★
Local Guide
December 22, 2022

Its good ( Its subway )

★★★
Local Guide
December 22, 2022

Service was great but the veggies were frozen on my sub. The lettece was wilted.

Local Guide
December 22, 2022

They refused to honor a footlong sandwich coupon. I was told that the BMT sandwich is too expensive and they will not honor the coupon. If you cannot honor your coupons, do not send the im the mail...that is called false advertising. I will never again enter this store!. Thanks

★★★★
Local Guide
December 22, 2022

Busy but worth the wait. They are fast at work at this subway

Local Guide
December 22, 2022

not worth it. its just bread they are so cheap on veg. go to ricks and get a sandwhich.

December 22, 2022

Got two subs for lunch today and they were the saddest things I ve ever got from subway. Barely any lettuce (Apparently there s a shortage but no discount given.) The even cut the tomatoes in half so there s actually only two slices for an entire foot long. For 12 bucks a sub I should at least get something edible. Not very happy.

December 22, 2021

today I ordered three subs today using the app they didnt follow any of the orders either missing toppings had extra stuff on them or baked when not asked to.. and the wrong type of bread.. Im very frustrated the person cant even eat them because theyre allergic to the ingredients they added

★★★★★
Local Guide
December 22, 2021

Good food, good price

★★★★
Local Guide
December 22, 2021

Subs are convenient and reasonably priced. Nice selection of toppings. Buns are fresh. Staff is friendly and helpful. Parking is limited. Store is quite large with plenty of room for dining in, even during covid. Separate entrance and exit makes social distancing easy.

★★★★★
Local Guide
December 22, 2021

They r fast nd have everything in place to keep tjere customers safe

★★★
Local Guide
December 22, 2021

It wasnt bad I really did like the potato bun sandwich they were quite good actually enjoyed them

★★★★
December 22, 2021

New potatoe bread sandwiches are great.

★★★★★
Local Guide
December 22, 2021

They make awesome subs with or like myself with out meat. Vegetarians welcome

★★★
Local Guide
December 22, 2021

I am only rating three stars, because I have had some good sandwiches and experiences with this business. Today I ordered online for curbside pick up. I went to the business and checked in on the app. I waited ten minutes and nobody came. I went inside to get my food and they said they were too busy to do curbside. So, my sandwich was already starting to get cold and soggy when I got it, and I found a hair in it, that clearly was not mine.

★★★★
Local Guide
December 22, 2021

I always have steak and cheese fully loaded with mayo and extra onion sauce. Can never get it wrong . I Love it lol

★★★★
Local Guide
December 22, 2021

Yummy

★★★★★
Local Guide
December 22, 2021

Always amazing service and amazing food

★★★★
December 22, 2021

Sandwich was freshly made bread was good vegetables were fresh as well good service

★★★★★
Local Guide
December 22, 2021

Amazing staff. Food was lovely. Area was clean and didnt have to wait long even though the line was long. Cant get much better than that.

★★★
December 22, 2021

Great subs sandwich

★★
December 22, 2021

Service was slow the last time I was in there. I got my sandwich toasted and by the time I got it handed to me it wasn t even warm

★★
Local Guide
December 22, 2021

Needs bigger restaurants please YouTube lil miss YouTube lil miss Vicious 30$ starting wage plus 2 years paid dental

★★★★
December 22, 2021

I ve had a few mistakes but all in all pretty great! I just want to recommend stickers for DoorDash orders for ease of mind for people like me who have paranoid personality traits lol thank you!

★★★★
Local Guide
December 22, 2020

One of the better subways Ive been to. Great customer service.

★★★★
December 22, 2020

Always good !

★★★
December 22, 2020

Was in airport....service was cold

★★★★★
Local Guide
December 22, 2020

Friendly staff and we go there so much they know our order

★★★★★
Local Guide
December 22, 2020

Best with quality best with taste ....this is what a customer needs ..live this place

★★★★★
December 22, 2020

Having a Subway in our little town is super convenient! Great for a quick lunch, or to grab a sandwich on the way to the lake, or for dinner when you got off work late!

Local Guide
December 22, 2020

Asked for a certain bread, and gave me another then mussed 2 items I asked for. Second time in a row. Going to look for another one in town

★★★★
Local Guide
December 22, 2020

Always good and healthy

★★★★★
December 22, 2020

I love this subway, super friendly, and the veggies are always fresh

★★★★★
Local Guide
December 22, 2020

Always a good place to get a quick bite

★★★★★
December 22, 2020

Fresh is awesome

December 22, 2020

Service here has been going down lately and today was the last straw when my girlfriend decided to go in for dinner but both employees were to busy talking on their phones while we waited about 15 before just deciding to go somewhere else. This is unacceptable and I will be contacting a manager tomorrow!

★★★★
December 22, 2020

Stood here for 6 hours and not one train went by. Ended up having to take a taxi

★★★★★
Local Guide
December 22, 2020

Super friendly staff, super helpful and really great with keeping the socail distancing

★★★★
Local Guide
December 22, 2020

Its subway! The staff is really nice

★★★
Local Guide
December 22, 2020

I love subway so much!! Sometimes the staff are uneducated and mess up my order . Staff is sometimes rude . There is one girl there that always makes my sandwich really sloppy and doesnt cut it all the way which ruines my experience everytime . *edit* there is also a girl thats doesnt listen to me speaking and just assumes what I want . Second edit. I was there today and laughed in my face when I tried to speak loud enough to be heard since the lady making my sandwich couldnt hear me and was paying attention to anything but me .

December 22, 2020

The two in castlegar dont know about first in first out when restocking things and I find it a bad thing and someone will get sick

★★★★★
December 22, 2020

Came in 20 minute before close, and often that means some sub par service at a restaurant... But the employee tonight was very friendly and made us an excellent sub!!

★★★★★
Local Guide
December 22, 2020

Good food. Nice staff!

★★
December 22, 2020

Food was good but why they were charging extra money for panini pressed. That s ridiculous

★★★★★
Local Guide
December 22, 2020

Quick service. Clean facility. Good health and safety procedures.

★★
December 22, 2020

Not to fresh been to better

★★★★★
Local Guide
December 22, 2020

Staff are extreamly polite, and listen to exactly how one might like their sub. Food is alway fast , fresh and a healthy choice for our family with diverse tastes.

★★
Local Guide
December 22, 2020

Not fresh... Not much value for what you get... Dont waste your time.. Just drive by... Youll thank me....

★★★★
December 22, 2020

I like subway because the food is great, the building looks nice, and it always smells so good in there

★★★★★
December 22, 2020

Good healthy food and friendly staff.

★★★★
Local Guide
December 22, 2019

Subs are always great here

★★★★
Local Guide
December 22, 2019

The only thing that they need to do is put a zig zag of sause on the bread not just a line

★★★
Local Guide
December 22, 2019

Very average.

★★★★★
December 22, 2019

The staff was very friendly. N the store was clean n neat. The food was amazing

★★★★★
Local Guide
December 22, 2019

subs are fresh and very good

★★★★
Local Guide
December 22, 2019

Great place, been going here for years. Only things they need to work on is the amount of sauce and bit more of each topping. I only get a few things on my sub so please load it up like you used too!! Otherwise great will always love! <3

★★
Local Guide
December 22, 2019

To much dough

★★★★★
December 22, 2019

Lv it

Local Guide
December 22, 2019

I dont like the proprietor

★★★★
Local Guide
December 22, 2019

Good food

Local Guide
December 22, 2019

Went for a chopped Subway salad. Thru lettuce into a bowl didnt even cut up the veggies or the meat on the salad then only provided me with a fork. No knife. Worst experience with a Subway ever!

★★★★
Local Guide
December 22, 2019

The staff are the reason I keep coming back to this particular subway. Friendly and professional in the mornings. I had roast beef with bacon, excellent. The place is always clean, food always great, only thing I will grumble about is this: I am all in support of less paper towel use in the bathrooms, but put a decent hand dryer in the bathroom if you are NOT going to make towels an option!

★★★★★
Local Guide
December 22, 2019

Great food

★★★★★
Local Guide
December 22, 2019

Very good service very friendly staff

★★★★
December 22, 2019

Dont where hair nets lol

★★
Local Guide
December 22, 2019

Not enough sauce on sandwich and only 1 kind of cookie

★★★★
December 22, 2019

Clean

★★★★★
Local Guide
December 22, 2019

Good sandwiches

★★★★★
Local Guide
December 22, 2019

It gud

★★★★★
December 22, 2019

It was good

★★★★★
Local Guide
December 22, 2019

Best Subway I have ever been to!!!

★★★
Local Guide
December 22, 2019

Typical Subway.

★★★★★
Local Guide
December 22, 2019

Great service and nice people.

★★★★
Local Guide
December 22, 2019

Good food and service was friendly

★★
Local Guide
December 22, 2019

Well i use to love subway until they got cheap with the toppings i mean when i order a sandwich i expect it to be at least reasonably full of food not skimp out on the extras when they ask you what you want well what i want is for you to put more on

December 22, 2019

So why would you call something a steak and gauc wrap and then say that it costs extra for the gauc? And then both employees just argued with us about the coupon we were trying to use, when we were questioning why they would name something only to say that half of the named item costs extra? Neither one could figure out why we were upset, they kept parroting the coupon is only for double meat not extras. Okay thank you, but then why are you calling it a steak and gauc wrap and then saying that I have to pay more for the gauc?!?!?!

★★★★★
Local Guide
December 22, 2019

Amazing!!! Hercules that works there, is our favorite. Hes always so polite and makes the best sandwiches. Clean place too!!

★★★★
Local Guide
December 22, 2019

This subway is one of the best ones Ive been to in terms of great staff, very clean and spacious.

★★★★★
December 22, 2019

Fast and friendly service

Local Guide
December 22, 2019

Front kine staff can not take a order properly went twice and bad experience

December 22, 2019

Ordered foot long roast beef, they put just four slices first, then fixed after I reminded them, however, they charged me one dollar more than it supposed to be on checkout. I went to subway many many times, this was one of the worst experience

★★★★★
Local Guide
December 22, 2019

Clean restaurant and super friendly service!

★★★★★
December 22, 2019

Great service! Clean restaurant also.