Pho Saigon in Cranbrook

Went to order takeout vermicelli bowl. New to the Kootenay area and was looking for good Vietnamese. This was not it. Went to place my order and the lady seemed to not want to take it and was told it would be 20 minutes. Ordered a number 47 with chicken and said I was fine with the wait. Took only 10 minutes for order to come out. Paid my bill and went to my vehicle. Chicken was cold and look like it was left over from the previous day. Didn t taste like chicken at all. Vermicelli noodles were very soggy and the vegetables tasted like perfume was spilled on it. I will keep looking around for something better. Disappointed.

RUDE RUDE RUDE

Being thereo given order for more then 40 minutes. We are the first customer sat in, while 2 more group behind us. Instead of serving us they serve the order from group after us. Coming in with hungry & felt upset from the way they service us.

Food was very flavorful however small quantity for the price. Server did not replenish the water.

For the few times we ve came here, I ve got to say that they ve got good food!

Ordered Mango bubble tea and wanted no ice for my kid. They said they cant do it.

I love good Vietnamese food and this place fit the craving

He makes a good pho broth

I had the vermicelli pork bowl. Delicious! Quick service. We always stop here when we come through Cranbrook. Food

Great Pho and spring rolls.Very tasty broth and crispy rolls

Excellent food

Wouldnt recommend eating here

Excellent food. Take away if youre fancy ;)

Great food and service with amazing local prices. Make sure to give it a try!

Food is great. Refuse to answer the phones you seem like your an inconvenience I had to ask if I can order. She rolled her eyes and was angry I even asked. Miss the old owners.

The woman who runs this business is NOT friendly.. makes being there very uncomfortable. Wont be back .. salad rolls are good tho

Got food poisoning from the pad Thai. Disgusting resturant do not order!

The food was good but for the price the quantities of every soup was very little compared to other similar places have ordered from. Very disappointing.

I love this place. Only thing I eat out for.

Ordered the wonton soup and was shocked at how small the portion was for the price. Tasted decent overall but won t be going back with those prices! The container was just over half full and it was a small size container. Not cool at all!

Is pho good!

Pho tasty

I have only ever eaten in here. But the Pho and the wonton soup broth were amazing. I ve been back 3 times and I will continue to support this place. People are complaining about the price and portions size where can you get a meal in town that s not fast food for $13 that leaves you stuffed??? You can tell the food is made with quality ingredients, I will continue to go back there and I recommend it to everyone I meet. Dietary restrictions: Lots of gluten free

Amazing food, service could be better.

The best Pho in all of cranbrook

Absolutely love this place. Favourite place for Bún - hands down!

It s pretty standard Vietnamese fare. The Pho broth needs to have a stronger flavour I think, but otherwise was good. The noodle bowls and salad rolls were nothing special but good overall. Service was quick and the restaurant clean every time I ve been here.

Pho Saigon serves the best Pho, Vietnamese and Thai food in the entire Kootenay region. Their broth is fantastic and full of flavour. They now offer Banh Mi (awesome Vietnamese sandwich) and have fully updated their menu. The restaurant underwent some worthwhile renovations recently and got a new sign which is much better than the older one. We eat at Pho Saigon about once a week and have never had a bad experience. Moving here from southwestern Ontario, we were very impressed by the overall quality of the Viet food being served at this location in Cranbrook. I have included a photo of the updated menu. Best Vietnamese in the Kootenays! Vegetarian options: Offers vegetarian options. Dietary restrictions: Menu implies that you let them know of any allergies beforehand so that they can make your food in a manner that is safest for you. Parking: Ample parking (huge lot). Kid-friendliness: Kid friendly options. Wheelchair accessibility: Is wheelchair accessible.

Had number 27.. supposed to have shrimp, scallops and calimari.. very disappointed callimari was way over cooked and very cheap with seafood for what you pay... the only thing I liked was a spring roll my wife gave me off her plate.. Parking: We walked

The flavour of the food is fantastic! But, as many have said the portions are quite small for the price.

The food is fine but the atmosphere and the service are terrible. Theyve cramped all the tables together since their renovation and I was just asked to change how Im sitting because they dont have enough room between tables. Theyre also now charging for takeaway containers for leftovers. I will never eat here again.

I eat here whenever I can the food is really good and I enjoy the pad thai the most. Vegetarian options: I usually like getting the tofu option when ordering food here Parking: Its located in a mini mall area

Okay so .. ordered the food spoke clearly and made sure the waitress understood our order. Ordered pho with out cilantro very very very clearly and it showed up with cilantro, no big deal I will pick it out slowly then my LARGE Sate Rare Beef Pho came with 5 little peace s of meat so going forward I ate mostly noodles with my cilantro filled soup. Now I do give them with out a doubt the broth was good so they have the opportunity to do well. Just need some fine tuning!!! Take it for what it is and it is over priced by a few bucks with out a doubt which hurt the tip on top of the mistakes !

Food is great. I ended up ordering more because I was really enjoying it. They might need more staff though. Although they are probably a family restaurant, it takes a long time for the food to come out.

Bland. Almost no meat or veggies in the meal . Shanghai beef and vegetables should have veggies and beef. Not impressed

In the past the food was already great. Wed call in and order and pick up. Not only do they not answer their phones now, I went in today and it seemed like I was just an inconvenience. After paying for 2 lunches to go, we get them and the portions were tiny for what we paid. The food was bland and dry. And after how the woman that runs it treated me I will not be back and not recommend it to anyone ever again.

Place might not be much to look at, sitting innocently in a strip mall. Best Pho I ve ever had. Wish they d open in Invermere! Food

I love coming to this restaurant. I have yet to try something I don t like, but the Thai Tom Kai Gai soup with the coconut cream really is one of the best on the menu. I will be back Pho sho

Great food, ambience, and friendly service!

Great Tom yum soup

the only Pho in Cranbrook. Besides that nothing special. The food portion is very minimal, serviced by husband and wife as the server. Service is terrible. They force me to sit at a high chair when there are 8 empty seats told me busy time soon so you cant seat here if you guys are looking for something quick and like high chairs this is the place for you :)

Missing pho? Get yourself in here. Rare flank pho is awesome, you can taste the star anise. Salad rolls and spring rolls are also great.

Nice clean restaurant, fast service and great meals.

Best place to get Vietnamese food in town!!

Fantastic! Always delicious!! I highly recommend eating at this restaurant!!!

Super yummy, good prices, good service.

Very tasty and one of our favourites; very quick service too.

I found a ant in my salad spring role and still had to pay it because we have no fly and no ants in our kitchen

In regards to Avery s ant complaint. I know for a fact that item was deducted from your bill. Also the owner is very particular about the cleanliness of her business.

I enjoy eating here at least once a month. Their spicy bon bo hue noodle soup is great and Mia is a kind and graceful server

Best pho in the Kootenay area hands down.

Delicious Pho. Cute little quaint hole in the wall, we never would have found it if a friends didn t refer us. We will definitely go back. I had the regular pho but would get the house special (like my husband got) next time as there wasn t much meat in the regular and was a bit hungry after for more protein but otherwise flavour was delicious.

Horrible experience! Place is small and cramped .. no covid protocols in place .. and the food was not great .

Pho noodle soup

Veitnamese noodle - Under cooked noodle. Large bowl with medium bowl meats, ingredients. Ate half of the noodle with no meats. Lol Give a bit more. You shall receive more.

I went there and I had a meat wanton it was super fresh and the flavor was amazing Havent had something like this in a while I recommend anyone to try it The clerk lady was nice and i enjoyed my time

Very delicious pho!

Saw some good reviews and wanted to try but disappointed. We ordered a chicken fired rice and the quantity was very little. It was 14.70$. would never recommend this place. Will never go again. Google should allow option of 0 star for such restaurants.

Its very rude service. They need to change a server. Food

Stingy on the food and there s hair on soup. The Pho barely had any meat.

I loved their Satey Beef Pho. The broth was exceptional and so far one of the best Phos Ive had so far. I will definitely be back to have some more and try other items on the menu. Not a big fan of their wings though. Overall, had a wonderful experience! Id definitely recommend this place if youre in Cranbrook!

Best Thai-Vietnamese food in Cranbrook.

The worst I will never go back

Tried take out for my first experience and will avoid in the future. The soup was ok meat portion lacking, stir-fry for$15 was a small container, half white rice and a half cup of stir fry chicken.

Best food in town

Thai food was good.

Amazing food and service!!!

Poor service It! It took about 20 minutes to make 2 bubble teas, it wasnt even busy. There were only 2 tables there and they were both already eating. She just stood at the counter not doing anything most of the time I was waiting.

Great traditional cuisine.

Really wanted to order for pickup but I cant find a full / up to date menu or a drink menu anywhere online and they wont pick up their phone. Tried three times over 2 hours.

Absolutely amazing chicken vermicelli

We have dined here for years because the dishes are always fresh cooked and great tasting. Great little local gem

Great service, excellent food at a great price. Definitely happy to have Vietnamese food after a year or not having access to it!

The Pho taste is exactly the same as local food! It reminds me when I was in vietnam. Generally delicious.

Only been once but the Satay Beef Pho was tasty. Good broth but I could have used a bit more - that said, the prices are low so you could always ask for extra broth and it would end up the same price as most Pho. Ill definitely be back!

This place has a great home cooked type of food. Bring your appetite, and definitely try the Vietnamese cold coffee. My whole family likes the food here. One thing of note, because it is authentic there isnt a lot of choice for people with severe allergies.

Really Great food, quick service

This place is horrible. As I sit in the restaurant customers are being ignored. A couple just walked out and my order that was pre ordered 90 minutes ago is not ready. Avoid this place at all costs. My food that I picked up for my children and was in the car from another restaurant is now cold. Epic fail And I asked three times for hot sauce...not hot sauce in the bag. Very dissatisfied. In this day and age the customer service industry needs to step up their game.

I ordered the lemongrass chili chicken, a dish that had been my favorite at many other restaurants because it is so flavorful, and when I opened the container it looked promising. But it was flavorless. Also the salad roll was possibly the saddest Ive ever eaten. All noodles, a bit of lettuce and a couple unseasoned prawns. They were not worth it. However I cant leave it 1* because the prices are actually reasonable for what you get for the meals. I just had higher hopes for this place. I really hope it was just an off night.

Service is good and its authentic Vietnamese food! The first time I was there I had Bun Bo Hue (Hue style thick noodle with hot chili oil in soup) and pork salad rolls. I had to go back for seconds, and third time after coming back from another trip in Rossland. This is a gem in the Interior BC! I mean, the best Bun Bo Hue is definitely in Calgary of all places, but this is close! Wow, if youre looking for good authentic Vietnamese cuisine within 800 miles in the interior BC, this is the place to get some beef noodle soup and vermicelli!

Bought Thai fried rice and Shanghai noodles. Portion sizes were not sufficient. Shanghai noodles was actually good but the fried rice was not . When I called them to let them know that although the food was okay, the portion sizes werent enough I was told thats what I get for what I paid. Well then, they should provide proper portion sizes and charge accordingly!

The staff is very unfriendly

Always had a good experience here. Our go to place to eat in Cranbrook.

A staple in Cranbrook. Great everyday Pho and you can t go wrong with their many other Vietnamese and Thai dishes.

The food tastes good but it is overpriced for the portion sizes. Other Vietnamese restaurants offer much larger pho for their price and they didnt even come with basil or chilis. The spring rolls are also small and you only get 3 per order. Usually Vietnamese is a pretty good bang for your buck. Not here though.

Great experience, great food. Some of the sduces do have a fair bit of salt (typically because of the amount of fish sauce in them). Some of the menu items are priced well, while others are too expensive so experience with the menu will help you greatly. The taste carries their rating quite far. Nice to be able to just get stuff to go.

No thanks very unpleasant atmosphere

This place could be good but have really reduced there portions. Very little meat just all noodles. For $12:50 house special noodle soup it is not good value. Guess that is what happens when your the only place in town

The Pad Thai and pho soup was delicious! No complaints, will definitely order again.

Just heads-up to all since we experience it tonight. My auntie and I went there for dinner and when she asked for the bill, the price on their menu wasnt the price on the bill it has additional price! So when you go there make sure that you look at the price before you pay your bill!! Poor service and small portion, the lady didnt even bother to apologize Our last time going to eat there. Never again!

We ve always had good service here and the Pho is very good. Spring rolls are delicious as well.

Always a great meal! One of our favorite places to eat.

This place is decent. Overpriced for viet food but they have the monopoly on cranbrook pho (only restaurant).

Good food, clean, and nice people

Excellent Food!! #41 is to die for YUM

Delicious soup and fresh vegetables. So good! Great service too!

We were passing through town, and looking for something comforting, so decided on Vietnamese. This is without a doubt the best pho (13) and salad rolls (53) I have ever had. Im so sad we live three hours away - but we will be back!

excellent food and great portions. Try the chicken Pad Thai you wont be disappointed!

Horrible service. There was only one other couple dining in, but our server took forever to get a hold of. All employees just stayed at the front and werent paying attention to their customers, so we couldnt even flag them down! At least the pho was good, but thats about it. Wouldnt come back again and do not recommend unless this is the ONLY place you can get Vietnamese cuisine.

Food is good. Service and ambiance is better than when I first went..

Probably the worst Chicken Pad Thai I ve ever had! Not only were the noodles lumped together, the chicken (what little there was) tasted like it was cooked days ago! There were barely any bean sprouts and only a few pieces of yellow pepper for a vegetable. Definitely the only time I will ever order from them!

Great food

Absolutely delicious, clean and personable. Varied menu.

Great hot soup on a cold day

Service is excellent here. Food is good quality and on time. One of the better restaurants in Cranbrook. Not many restaurant owners take pride in their businesses in cranbrook it seems however this place is an exception to the rule. Keep up the good work.

Service was really slow for only having us and three other tables. The waitress took forever to come even give us a menu let alone take our order. The spring rolls tasted like the ones I could have bought from the grocery store and the pho that I ordered was most definitely NOT chicken like I ordered but pork. I have never been more disappointed with Vietnamese food before. Not a place Ill go back to or recommend to anyone.

Love the food! It is nice to be able to get a good hot bowl of soup. The waitress is not super friendly but is efficient and courteous.

The food was very average. Too much white rice, the meat was tough.

Great Thai food for the local area, service is lacking like the other reviews have said. If you want take out definitely suggest calling in advance about 30 mins to have the meal prepared and ready for pick up. Otherwise good Pad Thai and Pho soup!

Very authentic food. Service was great!!

Loved the Jasmin tea and the broth in the pho house special. ((I am having trouble swallowing solids so I mostly just drank the broth)) Getting drinks and food were pretty quick, staff was very nice. ((They added broth to the to go container as I had no broth left in my bowl)) Big portions and decent prices. There was not really much checking back after the food was out and had to look for someone to pay, and grab a to go container. Overall it was a very good meal and I will definitely be going there again.

Not bad at all!

Food was good overall but service was not great. I asked the difference between 2 soup dishes to decide but the server did not know and did not ask anyone for clarification. She told me what she thought and it resulted in me choosing something which was not what I was expecting. It tasted good but was not what I wanted. We also asked if there was smaller sizes for kids and the response was I don t know but again she did not check. I am ok if there is not kids sizes but you should know the menu.

Tasted authentic to me! Great Vietnamese soup. A worthy and needed dining option for this neck of the woods.

Poor or no service gets low to no tip, and this was no exception. Order was wrong and no onion does not mean scoop out the onion and return the bowel since you missed onion in the process. No water refills, no checking on us, no clearing dishes and we had to hunt you down to pay.....bad service. The food however was good, some of the portions were lacking.

Uggghhh. One of the worst, unhealthiest, and disgusting places I have ever dined at. The food Horrible! Not fresh! Poor Service! Dont go to this place!

So glad I found this little gem in Cranbrook, its well priced food is always fast and its a nice treat from the usual western cuisine. I recommend trying it out for sure, if you like Vietnamese you will like this place

Delicious food from an unassuming family restaurant in Cranbrook, BC.

Had to leave, service was bad. Although busy, needs more staff.

Great food at a great price!

Tiny restaurant with a small menu, wanted egg noodle soup but they already ran out!? Though what we ordered instead was pretty tasty.

Descent food. Flavour is a little mild.

Ive had better. Salad rolls are tiny compared to other pho places

good food!

Service was horrendous. Didn t say hello or thank you. Didn t check that the food was okay. No drink refill. Didn t clear the table. Food was very mediocre. Portion was fair. Will not return. This restaurant would never survive in a bigger city where there is competition.

Great for lunch. Top notch genuine Asian food.

Food is good, service needs major improvements.

Excellent coconut curry soup!!!!

Great food!

One of my favorite places to eat in Cranbrook.

You get amazing value for your dollar at Pho Saigon, which is why it almost makes it too easy to order pickup on days where we dont feel like cooking. If eating in, they have comfortable tables with modern decor and polite servers. I havent tried much of their menu, but what I have eaten has been fantastic. I would recommend both the Pad Thai and Vermicelli with Grilled Chicken.

Great pho.

Probably my favorite restaurant in town. I absolutely love the chicken pad thai. Wish the booths were bigger though, have brought large groups a couple of times and need to divide between multiple tables.

Dont drive by this place.. its an amazing little spot where $10-$15 will get you a hefty authentic meal. Service is insanely friendly and food quality is top notch

Yummy

good pho only

Great food Awesome people Best prices in town for high quality food They dont charge you for hot sauce or chopsticks like other places in town do!

Great little restaurant

Pho-nominal!

A local favorite! Excellent, quality food!

Food was ok and it came fairly fast but its not worth writing home about. It was basically an onion soup made for pho. Only one server. Flies buzzing around the store. The entire restaurant is really just meh. Not bad but not good either.

Was SO pleased to discover a Vietnamese restaurant during my overnight stay in Cranbrook and the food did not disappoint. My takeout dinner was delicious and served in a timely and friendly manner.

Good food and good value at this strip mall eatery.

Tasty meal and good service

Fantastic authentic vietnamese food. Great service, small quiet restaurant.

Vermicelli was ok, spring rolls were hot and fairly tasty. Pho was dissapoonting, salty and lacked meat. Of the meat it had, it was fairly tough. Food aside, unfortunately it was fairly dirty inside once we arrived. So many uncleaned tables, yet no customers inside. Service was fairly slow and it continued up until payment.

The service was very slow considering we were the only table during a mid afternoon. The pho I had was disappointing, barely any beef and it was very tough. The server lacked customer service skills. Will definitely not be back when I pass through Cranbrook again

Delicious wonton soup! Great ph ! Yummmmmy spring rolls! They do not seem to have vegetable broth, which I prefer for the ph ...but this was already my monthly non-vegan day...I mean, wontons are meat-filled!

Good value for money, but Vietnamese does get a lot better than this. Id visit again for a good quick bite.

Very good food! Will definitely be back!

Relatively good food, fair price. Would eat here again.

The food is fantastic!!

Great phood

Food was oh k, service wasnt great

Good pho.

Good food but very slow service

This place has the best Thai food in the area and the prices are not to shabby

Great soup

Good food, okay service.

Omg ;; waitress so unkind;;;;;;:

Excellent food

Thank God for Vietnamese food!!! Excellent over all!

I enjoyed the pad Thai noodles (extra spicy, extra peanuts) and my hubby really liked the beef pho (although I thought it heavy with aromatics...I think a bit too much cinnamon/cloves?). Good portions, quick service and tasty food. Wed definitely return.

Good food

Good food, friendly staff, affordable :)

Great food! Cozy Place

Good service. Great food. Wonderful experience. Will be back!

Worst service ever..however the best food if you can tolerate the service

Great little pho restaurant!

Unfortunately a disappointing experience. Had wonton soup, thai curry chicken, and the shrimp pad Thai. The soup was flavorless, the thai curry didnt have very much chicken on it, and the pad thai was very boring. The green tea was just a bag of lipton green tea. Lastly, the server never came to clear off our plates the entire time we were there.

Chicken stir fry with rice was awesome lots of flavor. Cant wait to try another menu item

Very comparable to city competition, quality wise. Only place in town (I think) to get authentic pho. Prices are okay and I love the bubble tea too...