Tans Family Restaurant in Dartmouth
900 Cole Harbour Rd, Dartmouth, NS B2V 2A8, Canada
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25 mins of waiting (when quoted 5 minutes) the food was near ice cold. Will never eat at this restaurant again
Placed a large order for a birthday dinner. Was missing an item. As we ordered through skip the dishes only received a refund in skip credits.
This was the absolute WORST experience my friends and I have ever had! We were randomly in the area and got excited to see a resturant with dine in service...... First we were "greeted" and I say that very lightly by the server who was clearly upset we even walked in. Then she was was upset we decided to dine in. This was 810pm and the resturant closed at 9...we thought we had plenty of time. We were rudely asked what we wanted to drink then the drinks were slammed down with our menus...she demanded to know if we were ready to order before we had even looked at the menu. She put our whole order on one bill, served us COLD/LUKEWARM food...and by served I mean slammed down on the table. The server walked away then stomped back over, practically yelled she was off work, wouldn't let us pay her, said the kitchen staff would take care of us, then stormed out the door. We were not checked on, we had to gather our own bills...then have them separated...absolutely ZERO TIP was left as no good service was provided. This was just ridiculous....if you don't want customers then offer take out only after 8pm.
My daughter and I sat down but decided to leave because of all the flies. We instead ordered take-out. The chicken fried rice was dry and I didn't see any chicken. The dough on the chicken balls was good but the chicken was hard and dry. We also had ribs that were more fat and bone than meat. The portions are very small compared to other places and much more expensive. I will say however that the egg roll was good. The young lady at the desk was very nice. All in all we won't be back
My grandson liked his won ton soup, the rest of or meal was terrible especially the rice. Fong’s is much better and less expensive!
Food is great but skimpy on some portions. Picture is the combo's $6 add-on for chicken balls. Happened twice in a row.
Unfortunately this business has went down hill big time in the last couple of years, the portion sizes are nearly half as much as they used to be but yet still $2-4 more per combo. Not to mention recently having to wait 10 minutes inside the restaurant (no one else there) and the food sitting on counter, for one of the workers to come from out back. Most likely won’t continue using this place as my choice of Chinese food
Ordered a half order if ribs and two egg rolls. Egg rolls were flat with no filling and I got 7 ribs. 18 dollars. Used to be my go to for the last 20 yrs,Not anymore. I'm flabbergasted with the price and the quality of food now at restaurants. Very sad
the food was nasty will never waste my money there again Parking: lots of parking Food : 1/5 |
Longtime customer of another Chinese restaurant, tried tans as the other place had gone downhill. Wow! Very sorry we hadnt tried them before! Food is fantastic!
I eat here often. I think the food is great, prices are decent, and the employees are friendly. Highly recommend.
Probably some of the worst Chinese food Ive ever tasted. Honestly felt sick because of how greasy the chicken fried rice was, I couldnt even eat more then 3 forks full. Sweet and sour chicken balls were basically just breading and Ive made better chicken and broccoli at home. Would no recommend.
We placed an order for pickup this afternoon. When I went to pick up the order I was told there was no order under that name. I said I could tell what the order was and maybe it was entered under the wrong name. The women on the front desk said that was no good as there could have been the same order placed by someone else. The overall attitude of the women on the desk was awful, she would not listen to anything I was saying. The name didnt match so there was nothing she would do. When I returned home we called back and it was the same story. She had an order we placed but the name was not correct. There was no apology or attempt to resolve the situation, it was our fault and that was that. Unfortunately this combative attitude has resulted in Tans losing a long time customer. The food was always good in the past, but this level of customer service is not acceptable. We have asked the owner/manager to call in the hopes of resolving the situation, but that is unlikely as she did not take our phone number. PS - Glad to say we did get a call back, and we had a pleasant productive conversation with a good resolution. Note to self: dont write comments too quickly, take some time and sleep on it.
Delicious meals served in a timely fashion.
The service was quick and positive. The food was delish. If I had one complaint, it would be I wanted more...lol but the servings were within reason. So more was because it was so good. Yummy
The worst Chinese food Ive had. They drown the food in the sauce for you so by the time you pick it up or it gets delivered to you, its soggy.
Excellent Chinese food, allot of flavor and not to salty or MSG. It was delicious. Almond guy ding was so good. Staff was so friendly. Great prices. Would recommend.
Best Chinese food ever! Lo Mein is amazing
Our go-to Chinese food restaurant in Dartmouth! Always a New Years Eve special meal for our family - 5 years in a row! Great staff and absolutely awesome food. I would highly recommend Tans Restaurant! One more point - always order extra egg rolls for the next day - there will be leftovers! Thank you again Tans
Normally their food is pretty good and I enjoy ordering from them but tonight I ordered and paid for my meal at 3pm and was told it wouldnt be ready until 6:45 which I was okay with. Then I got there at 6:45 and there was a 20-30 person line up outside in the rain. I waited for 45 minutes outside in the cold and rain and ended up having to ask for a refund because I was still behind over 20 people. When you get an too many orders you need to cut off taking orders at some point not just keep taking orders and making people stand outside for a over an hour.
Outstanding food.. xo crispy beef the best taste I have ever had in my mouth (except beer) very friendly owners as well makes the recipe perfect
I ordered chicken fried rice and shrimp fried rice. It was hard to find shrimp or chicken though the amount of rice was sufficient. Food wasnt delicious, burned.
Everything was hot,perfectly cooked and fresh ! Egg rolls are amazing! Glad we gave this place a try and will definitely be back.
This has been my go-to Chinese food place in the HRM since it opened. Ive never had a bad meal here. Absolutely delicious and very generous portion sizes! My go-to is combo one and I also love their xo crispy beef! And Im not usually to big on egg rolls but Im OBSESSED with the ones at Tans!
Excellent meal! Fresh, hot and delicious!
Worked all day, decided to get Chinese takeout from Tans. Egg rolls were fine, Fried rice was fine, Chicken Broccoli should have been called Broccoli Plus, Little chicken, Hot and Sour soup was way too thick, could not eat, overall a bad Customer Experience.
I don t usually leave reviews but I was so disappointed in the food last time I got takeout. The one star is for the egg roll. All I got was chicken balls and rice at lunch time and the chicken balls were doughy and the rice was burnt. Very disappointing when you only get Chinese one in a while.
Go to for Chinese! Delicious and consistent. Great portions. Friendly staff. Eat in or take out, always satisfying.
This place is amazing. Food is really good and staff are so friendly.
Our first experience here and will be the last! Food was cold when we got it home (Im 5 mins away). Spicy chicken is not hand made, basically bagged chicken fingers from GFS in a sauce from a jar. Rice was overcooked, mushy, and no flavour. Singapore noodles were also overcooked, mushy, and tasted burnt with chunks of burnt pieces from the bottom of the of the pan. Shrimp was not even deveined. Absolutely disgusting.
Worst slop ever!!! Tried twice that was enough!!
The food was hot, portions big, and ready as I arrived, and the staff were friendly.
First time ordering and the last! Got sick almost immediate after eating it and the filling in the egg rolls was the dark mush substance! We both got sick!
Got food there yesterday and spent the day sick.
The absolute worst chinese food ever!! If anyone likes this place, they dont know Chinese Food!! Never ever going there again. Waste of money.
Love this place. Have not had a problem here in the 8 years Ive been ordering from tans ...
My mother told me that if I have nothing good to say about someone, then I should say nothing. Hence _ _ _
Not great, just mediocre
I wont be going here again. This second time eating from here and its just if not more flavorless than ever. Theres way better Chinese food places here.
This restaurant is very good, the service is very attentive, and the Tang cuisine is very delicious. I give this restaurant 5 stars
Rice was burnt. I could only get down a few bites. Prices also went up from the menu I found online so it cost quite a bit more then expected.
Love it
Chicken fried rice was very plain, chicken balls too much batter, and egg rolls overcooked
I found a worm in my food on my birthday never coming back
Food was lukewarm, lemon chicken had really thick lemon sauce (like lemon meringue pie filling), beef & broccoli was soggy/limp, no meat in the wontons, the rice was burnt, egg rolls were ok ...overall a very disappointing meal!
Tried them for the first time a few days ago, the wife and I ordered 2 different combos. Beef and broccoli tasted funky and the egg rolls just werent good. I would not recommend.
Friendly, smiling faces. Great service. Tasty broccoli and beef, yummy chicken balls and cherry sauce, spring rolls were lovely and spare ribs were good. Loved our meal!
Very good food, friendly staff
Good food, huge portions, friendly staff!
Best Chinese food in Cole Harbour
Fast good service and good food with more than we could eat .Great way for a family to celebrate new years eve
Yummy food.good service. Took a crazy long time to receive the bill too busy with take out orders unfortunate because we were the only people in the restaurant. But overall good times.
Good food, enjoyed everything we got and staff was very helpful
Amazing food, large portion. Great prices.
Food was kind of bland.
Big portions. Didnt wait that long. Good food. Not much for combos tho
Man I ate here so mant times great great food very cheap.
We ordered take out tonight $75 worth of Chinese... it was the worst I ve ever had and I ve been ordering from Tans for years. Our spring rolls and egg rolls were dry and burnt the rice was so burnt you could smell the charcoal smell the Singapore noodle looked like it was left over from someone else s plate earlier in the day... nothing was hot or fresh. I ve never returned food but I had to because it was so bad. That meant going out in this terrible rain storm again ... any restaurant would have given a full refund for the inconvenience along with the awful food... but they did agree that the food was terrible and gave me $43 back. I will not be back
Ordered twice in the last two months. Always ate there and was always the greatest but not the last two times. The food didn t have as much taste as it used to, the chicken balls were a bit harder then use too. They must have changed their spring rolls cause now when you ask for spring rolls (which I use to love theirs) instead of egg rolls, they give you two because they are smaller and now they aren t as good. Then find them didn t taste as good. Must be a different recipe. I believe they changed everything around. It will be a while before I come back if I come back. Yes the portions are big and price is fair but the flavour isn t there anymore
I ve eaten here several times at the insistance of my sister, who swears it s the best Chinese in the area. I don t think there s anything special here; the food is bland and not very good and they are usually soggy and not cooked consistently. None of the dishes have blown me away. Not one. Also... what s in the egg rolls??? No one knows... (filler is unidentifiable mush and brown... I ll let you draw your own conclusions about what I think it looks like)
I would say its mostly average. Not terrible, but not the best. However, I do really enjoy their egg rolls because they dont contain (as much or any) cabbage and bean sprouts.
Fresh consistent good food
Tan S used to be really good but not as good now staff are always changing
I love Tans food. They have the best vegetable rice. I will be back
I love Tans my favorite Chinese place in Dartmouth, my family has been going for years
Food is always awesome and you definitely get your moneys worth.
terrible the food was cold no flavour. no meeting the wontons. pepper in the plum sauce is just not great. Wont be back
Yummy egg rolls and good food. Reasonably priced.
Beef and Broccoli had almost no beef, so an extra 4$ for broccoli and not much flavour to the food. Wont go back.
Did not want to change rice for noodle. Eggroll tasted like it was filled with meet from taco bell and the rice tasted like cigarettes
Great service, well priced large portions. Will be going back!
Not quality
Excellent food.
Its decent. Service not bad, food okay. I like the egg rolls.
Quick....friendly.....large portion....good food.....good price.....
We got take out last night. It was absolutely terrible and I will never go back! I ordered combination 1 and substituted beef and broccoli for chow mein. They did not give me the substitute but instead I got beef and broccoli and the broccoli was basically raw. I could not eat it. It was not even hot. The rice was room temperature. I am sure it sat around since lunch on a counter somewhere and that is what I got. None of the meal was hot. I found something in it that resembled a very overcooked round noodle that kind of looked like a worm. I still dont know what that was. Needless to say, I will never eat there again. I actually felt sick from what I did eat of it!!!
Good, cheap Chinese food!
Good good and there are some GF free dishes.
Reasonably priced, large portions and very tasty. Always have enough to take some home.
Got take out on November 23rd and it was fantastic we had stopped ordering from there cuz the food has gotten so bad but on November 23rd and it was great best Chinese Ive had ordered it again yesterday on December 1st worst we ever had totally different cook totally different prepared ways the chicken balls were hard as a rock they put the wrong sauce with the sweet and sour chicken balls veggies wont even cut up totally different chef from the 23rd cant believe its the same place wont be going there again so good luck I guess it depends on the day you go and who the chef is one is s*** the other is great
Ok smaller portions cheaper than some Chinese place
Possibly one of the best Chinese food in Dartmouth. Large portions, delicious and inexpensive. I see no downside.
great food and a at a good price.
great portions, great food and great service. no better spot in Dartmouth!
Big portions good price delicious
Good food here and great service. Id recommend this place to anyone who enjoys Chinese cuisine.
Best egg rolls around!! The meat is minced and spiced well!
Always great food and service.
Very good. Ordered for take out. Portions were huge and very well priced. Meat egg rolls were amazing!
Delicious Chinese food at decent prices. What more could you ask for?
Awesome food. Good job
Best Chinese in Cole harbour by far! Always consistent and always delicious.
Best Chinese around! Huge portion and great price!
Amazing food... good prices. Great people and service
Excellent service great food and awesome portions
Delicious and easily worth it
