McDonald's in Dartmouth

Great customer service Vicky. Also made me happy to see her in the holiday spirit! Thank you

FIX YOUR LATTE MACHINE. 4 times in a row I ve gone through and had to make 2 stops on my way to work. I m done. Never stopping here again. Waste of time

Very good service in night time polite behave fresh food sometimes 5 of 5 is all services

I ordered 6 cheese burgers and an order of fries through the drive through and they told me to park and wait, so i sat there for 20 minutes and nobody came over, so i went in and asked where my order was and they told me they had given in to someone else and proceeded to try to give me one singular cheese burger and say it was my order.

It took them 4 times to finally get my order right and by then the rest of my food was cold. Worst service ever at this location. Will never go back again.

Maybe the guy working in night dont want to be there.

Generally dirty

Not in the best area. Late night can be a zoo

Will make you wait and wait

I ordered on drive through on 24th September around 2:10 am. The girl who took the order was not following the basic manners like saying hi or thanks on the speaker and she was so rude to me at the window. I think they are not trained for customer service

Food was fresh The indian girl who served the food was very rude . She was too sweet with canadian guy but not with me for no reason There was lack of food safety procedure: nobody in kitchen was wearing hair net. . Thank you

Kids like the food....

Mcdomeld

Is a McDonalds, they are all the same

New McDonalds. Food was standard food no complain. No error in my order which wath i looked for the most at McDonalds.

Do you really think that playing Indian music is appropriate? The answer is that it is not. I walked out.

I went out to McDonalds and bought lunch waited 20 minutes for food 2 stars

The sprite was orange for some reason, and they literally did not even give us our drinks until someone said have you gotten your drinks?. Then it took forever to get our food and the fries were cold. This location is horrible

Grew up over the years going to this one by the bridge I remember when it had the play ground I think it was the biggest one in the HRM besides maybe Bedford being the 2nd Parking: Theres enough parking for the most part. Kid-friendliness: Doesnt have the play ground anymore but it is Wheelchair accessibility: Yeah theres a ramp at the front door and the side door leads to the drive-thru.

Terrible seevice by the staff. Rude and

Regular mcds fare. Place is kept fairly clean. Very close to the mcdonald bridge

Just didnt like the vibe from the red head at the drive thru. Tired of the hate my job attitude or whatever it was. Put a smile on and be happy...

I just ordered through the drive thru, when I got to the window I was laughed at and the employee said we don t have any orders then talked to me very rudely.

Always fresh coffee

Great

Online pick up order messed up ordered it that way to be easy, turned out to be anything but. Wouldve appreciated a refund due to most of it not being there and the staff treated me as of I was the problem.

Good anytime

Drive through

Love this location. Always friendly staff and great service

Drive thru is a disaster (what what what ) I try to order the person obviously cannot understand anything doesn t know the difference between sugar and Splenda can t count or add incompetent and incomplete orders Bad bad service Going downhill and ur food is rotten when there s no butter in the bag no ketchup long wait times and idiotic hiring team Yuck yuck yuck

TV with orders number doesnt work, printer didnt print check... Disappointed with the service

Good stuff

Rude staff, the vanilla ice cream cone was too small and less in quantity, when asked about it the guy didn t even respond.

As usual, good food. Its McDonalds after all! My root beer was lacking in syrup though, so it wasnt as refreshing as I mightve wanted. Food : 5/5

The food was delicious and they put no pickles like I asked. However there were a few crackheads nearby who thought itd be funny to try to grab my attention and impress me (as if they had a crush on me). Disgusting how you can let them be here.

Coffee was cold hash browns cold did eat in . Tables were not wiped , fries on floor tells me floor were not clean. Staff were friendly Food

nuggets were under cooked, Apple pies were undercooked and fries were OK Amount of cooked. Not impressed

Its 5:30 in the morning and you served me a McMuffin that was at least an hour old based on how cold and hard it was. Who batches out McMuffins at 5:30 in the morning? The hashbrown was about the same based on how hardly warm and soft it was. The cherry on the cake was your employee getting annoyed with me when he up sized my drink after I told him 3 times I wanted a small and he asked me if I would pay for the medium which I didnt want. Are your customers jokes to you guys? You just expect other people will come so its okay to serve this junk and act like this?

Paid 36.00 for an Order through the app and only got half an order...called the store said they couldnt do anything to call the app...we both have a handicap but they didnt seem to care...I wont ever order from them again

Food

Not really sure why your playing music thats not within the 2 languages of Canada so majority of customers can understand ... next time Ill be doing transitlation to make sure its appropriate for children .

Love big mac

Terrible service the last couple of times we ve been (drive thru). Missing items, long waits, cold food, unhappy staff. Seems to be no quality control or competent management!

Vegetarian options: Not alot but getting better, please bring back the pizzas they were great, cheese of course Kid-friendliness: Great place for the kids to play and the daring parents too, been taking my kids there for over 15 years Wheelchair accessibility: Yes automated doors

Service and atmosphere was worst I have ever experienced .Doesnt even deserve a star. They messed up my order and didnt want to correct it still gave me wrong item and was like this is all we can do . Woman at drive-thru and her manager should learn some customer service skills.

The staff just firent seem to care anymore. One girl . She has pink hair is amazing and friendly. Also once I got a McFlurry with nothing in it, just the icecream

The cashier made a mistake with my drink and when I upfronted her she yelled back at me and insisted that it was my fault. Did not give me a refund I ask for medium drink she substitute it with small and fries was very very cold and old and half field. I had to pay 16$ probably few dollar more because of mistake she make also no apology. So there you go if you want to be treated like no one and have no self respect for your self and wanted left over foods go to this place. What a screw up customer service google should also add zero star here because that s what they deserve to get

We waited a long time and they forgot to include fries in the Happy Meal.

The food was good. However, once again, my order was wrong when going through the drive-through. Last time, I was short a coffee and had to pay for it at the second window. This time, I was short a tea, only I did not bother to get another one. Their mistake again, so i went home and made my own. My suggestion is to get better headsets or hire someone who can place the oder correctly.

Just received a large caramel latte with milk.. tasted like caramel and dirt... GROSS!

Ordered last week was missing straw for the drink Ordered tonight was missing fork for poutine. Atleast check the order and the things that come with it. Hope this helps Food

Always fast and fresh, consistent and reliable

Had an issue with my last order and they made up for it super friendly staff

In the past 5 years I have never been able to get a milkshake. Why?

Newly renovated and super clean with spacious dining area.

Tried something different. Not as great as I had hoped.

I ordered a poutine, after i ate i just ask a staff for water, she made her face and showing me her angry face as a refusal. She is really rude. Feb 14th, 2024 at 8.12pm approximate time Worst service staff.

Worst ever service received by matt(sc) . Went on drive thru it was ridiculous experience.

Food is always cold.

Absolute worst service Ive experienced. Now remember that we dont expect top notch service from McDonalds to begin with, but this was beyond unacceptable. The staff was extremely rude and grunted at every small request. If it was at the end of the day and they were exhausted and they were tired of dealing with customers it was understandable, but this was at 9AM. They also didnt want us to use the restroom after we had paid for our meal. As someone who has worked food service jobs during college, we never treat customers this way.

Kid-friendliness: Clean, good atmosphere today Food

Staff bust their humps and orders are almost always accurate. I enjoy this location

Took too long for what I was there for.

Good

massive space but the service speed is awful

One of the best branches I ve visited I rarely have any issues with my orders Recommended dishes

I ate my food in my car

It was good I ate it out in the car

They never seem to get my drive thru order right???? Vegetarian options: Not many options. Food : 2/5 |

McDonald is close to bride terminal Bustop. Easy drive way access available

Big macks made with lots of sauce. V good.

I don t know why children love him.

It was adventurous as usual. A worker who was off was was cursing about another worker who wouldnt step to her when she told her off.... Ill refrain from typing what she actually said. There were numerous customers in the store. No care given whatsoever. She then proceeded to go behind the counter to bag her food, placed her dirty phone where the food goes. Didnt wash her hands at all and touched numerous things in the process. The food was also garbage. I miss McDonalds actually hiring adults who cared even a little. I cant do it anymore... The manager on duty did nothing at all even though she was also standing right there.

Last time Ill ever go there. One girl on front counter, waited over 10 mins to get my coffee I paid for and had to leave without it because I needed to catch a flight. Last time I went they drowned a chicken mcmuffin in so much mayo I couldnt eat it, was disgusting. Need better management and more better trained staff.

Should be 1 star. Worst location in HRM. Supervisor on yesterd iwas a real piece of work. Got 2 Happy Neals ans asked for boy toys, what does she put in the box 2 girl toys. Took them back and said theyre unisex ...not when its a doll type box. Then said Id take books two different ones. She said they are all the same. Bring out 2 different boxes at a time. Then went to eat and found mini fries in box, not even a dozen fries between 2 people. Went up and said I want the small fries instead. She taked away from me at young ckerk and said in a snotty voice. If they dont specify they get mini...thats our way . They have officially taken over veing the worst customer service/location in HRM from Portland Street.

They gave me the wrong order AND the fries were cold.

Not very clean, lots of homeless people.

Good burgers. Staff was good

Im loving it.

It keeps getting worse, I think its time to go to bk or Wendys instead, and back to Tims for coffee. Havent been back for awhile best decision I made.

Good stuff. Courteous staff as well

Just wooow big Mac in the butt mmmm

Ordered a Sausage McMuffin, and it took them over 10 mins to get it done while it wasnt even busy. Disappointing service.

Spicy chicken is delicious. Get it every time we go to McDonalds.

its. Mc do but they actually prep your food according to your order, really friendly staff too

I used to like macdonalds coffee until I tried it from here, it was very bad. I tried fish fillet which was good. The place was not cleaned and not well maintained

The wrapper had more flavor than the actual burger

Wheelchair accessibility: Yes Food

Standard McDonalds. Fast service - as clean as staff can stay on top of.

Waited for so long to receive my order. The coffee was not that tasty when compared to other mcd restaurants. Some of the staffs were not at all friendly. Overall not a great place to dine in.

Customer service was on point tonight! Thanks

Too busy.... Too many people... They forgot my one burger in order...

You get what they give? Love it or hate it??

Today I visited the McDonald s location on Nantucket in Dartmouth. I usually make a point of not Going to this location for various reasons like cleanliness. Food made in properly. Managers that think by talking over me that they are right I just chose to de-escalate instead of making the situation worse it almost seem like the manager thought she was putting on a show by the way she talk to me. Very unprofessional . I came in with my wife, my daughter and myself and you re probably asking why I went back here after having issues before. Well, I believe in second chances, even in the food industry but unfortunately, instead of making the place a more inviting and clean location our shoes stuck to the floor every step we took. I started at McDonald s when I was in my 20s. I started in the front of the house as a member that took orders from customers. Then, gradually I worked my way to doing fries all day to the grill making hamburgers. And then going into management so for this manager to tell me that what I am seeing and experiencing in her location is corporate policies. I say shame on her. I found McDonald s to be one of the best morale boosting jobs I have ever done. One last note. I worked at the second most busy McDonald location next to Montreal and this was a Quinpool Road location and kempt Road was the number one busiest location from here to Montreal so it s not like I ve never worked in a busy location and i ll guarantee you ve never stuck to the floors and garbage wasn t piling out of the receptacles. We always had a dining room person and anybody that works at McDonald s was always told you have time to lean you have time to clean again I wish that location luck, but I won t be participating in it . Signed disappointed customer.

Seems to be the location for the chemically altered. All ordering stations were broken. Outside bins full.

im a homeless hungry person im easily pleased thank you

French fries were uncooked, rest of the food tasted like it was under heat lamps for several days.

Usually come here for lunch when at work. Most times service and everything has always stayed the same. Some of the workers seem inexperienced, and dont seem to understand the importance of customer service. Have been in the store various times, and when making my order, the cashier has a tendency to not focus on the customer speaking, but their co-workers around them talking. Other than that, usually an okay spot. Just maybe need some improvements on the training of new employees, on basic communication with English, and customers. (As English is our main language) nothing more frustrating when placing an order with the meals named by the cooperation, and the workers cant even understand the words thats being said, or meal. Thank-you. P.S I do understand patience is also required by customers for newly arrived citizens of Canada, but think the company itself should improve the training, or at least have another worker helping with communication with both workers and customers Parking: For the location, plus sharing half of the parking lot to KFC, and Pizza Delight. They arent the best for parking. Plus the drive thru gets so busy most times cars are blocking entry ways, and parking spaces. Even to the point you can get trapped in the parking lot most times when running in, than the drive thru line-up is piled up so far behind your car, and where its lunch hour, the build up just continues. Wheelchair accessibility: Can access pretty easily with a wheelchairs. But usually hard to gain entry around lunch hours with the students.

It is the worst everything sucked they mixed up everyones orders and nothing tasted good

Poison

Never answer the phone. Tried 4x to get an ice cream only to find they weren t serving!! Toys in happy meals are trash ! Recommended dishes

Went through the drive thru this morning and was very disappointed about the orange juice (a medium) was now a juice box . I asked if I could have a iced coffee also for my inconvenience, they kindly explained why they could not do this for me and I do understand. Still think the juice box was not a reasonable substitution given the small size but I just wanted to give a shout out to the 2 employees who dealt with me in the drive thru they are truly customer service super stars and should be recognized for doing a great job. Very professional and made me feel like a valued customer, I will be back to this location :) (had sausage mcmuffin meal/redcar 10something am)

It was closed for dine-in and curbside pick up. It was completely disorganized.

Got a skor mcflurry. They arent cleaning the machine between uses because it tastes like the squishmallow mcflurry. Im disappointed with my food of course. But the bigger issue is cross contamination. Skor contains nuts. If someone else has an allergy and they continue to use the machine without cleaning it they could put someone in the hospital. Its just laziness

Burger was supposedly made fresh but when we sat down it was cold and the staff are one of the most unfriendliest Ive ever been to! Parking: Why? Wheelchair accessibility: They can get in/out

Wasn t open when it said it was. Spent $12 Uber going here just to have to add a stop to Burger King, ended up costing me $20 in total.

My order was exactly as I wanted it.

fab

It looks very nice after renovation!

The building has recreation spaces for Hockey and a big field. There is a Subway in the building, it is a bus route. Bus 72 routing Portland Street takes the route.

Not the macdonalds of your memory.. downsized and up priced... come is good albeit downsized.. seniors coffee

Food not great

This location seems to be one of the best in HRM. I had good service, received my full order and the food was good. Cheers.

Bathroom doors locked with a keypad.