Mezza Lebanese Kitchen in Dartmouth

Portion size of chicken in chicken shawarma is so lesss . May be you guys can add a lot bit more for the price of a large chicken shawarma. If it s all vegetable, it shouldn t be called as CHICKEN shawarma.

Tasty , fresh , good !

Excellent shrawma plate, made just right.

Always good food and friendly staff

Ordered a beef showatma an their poutine, so disappointed None of them were fresh , It happens twice,never go to Mezza again Food : 1/5

Food is always fresh. And very friendly staff.

Mezza is always a great place to pick up food. Well balanced value with great selections.

Always great service, great food and great atmosphere! We love Mezza!

Harman was awesome he did a fantastic job in customer service

Go here all the time. It s my favourite Mezza location. The staff always remember me and are super friendly, especially Kush and Harman. The store manager is also very friendly.

Friendly staff and the foods always good

Really good Lebanese food.

Awesome service Parking: Awesome Food : 5/5 |

The Brand going downhill! Ordered a Chicken Shawarma Platter through Uber, to find Donair Meat which strictly goes against my religion. Maybe hire some better qualified staff or shut it down. Food

Dietary restrictions: Celiac Recommended dishes

We had the chicken shawarma wrap. It was tasty, but we had to wait 15 minutes for the chicken to be ready. I do find the prices a little high as well.

Mezza use to be our favorite, but it s just not the same anymore. The shawarma portion is substantially less. We normally get plates, any lately it s all old fries with a bit of chicken ontop. Our pick up orders are never correct, just not worth the hassle anymore.

Great food

Absolutely ridiculous, your price increases are absolutely crazy and Ill never be back again. You have always given good quantity and hummus was always free on the side. Now you weight all your product and charge for hummus, youre penny pinching to the max and you lost a customer.

Falafel Bowl, a new Deep Bowl, both 10 out of 10!! Great service with a smile, very quick, lots of take out here...

You would think chicken was gold with the way they hold back on giving any. I remember the days when the wraps would be full of chicken, now it s like looking for a needle in a haystack.

i bought chicken souvlaki plate the fries so over cooked and chicken was like a rubber and when we call to the restaurant. the lady said we cant do anything with chicken. i would not recommend to anybody to go this location

Just ordered Mezza Cole Harbour, picked up 3 meals, mine was the chicken kabob plate. French Fries could be made into circles without breaking and the bottom ones were full of salad dressing. I ordered salad without dressing so that shouldnt have been an issue. I feel bad, I wasted money(which we dont have to waste, this was a treat) and had to cook supper anyhow.

Do yourself a favour and just go to the Penhorn location instead. Consistently receive orders with multiple parts of meals missing, produce ingredients are fair quality at best, and portion sizes laughable compared to the Penhorn and DT Halifax locations. I love Mezza but the Cole Harbour location is NOT it.

We order chicken shawarma, there is no sauce and we have keep reminding what we want. The person who is working front not friendly.

Always tasty and healthy choices .

Last month I had a not so pleasurable experience with my order. This was not all on the location itself, but also UberEats. I received an email from Nick C. who is the franchise owner and he was incredibly helpful. Not only did he apologize for the experience and issue me a voucher in the amount of $40 (the cost of my order) but he also reached out to Uber to request they refund my account for what they charged me due to the experience. THIS is what great customer service is all about. Thanks, Nick!

Delivery from skip. Great. Order however when being placed on my table to eat, disappointment. The souvlaki wasn t cooked. Had to cook 15 minutes in our air fryer in the rice was soggy and old as you could tell just by the taste. Just rotten. Not happy whatsoever with this meal. On another note the portion size was child sized? What happened to the salad size and the rice? Just wondering cause it never was like this before. I would really look into new cooks in the kitchen at this location cause that meal was just a sin.

My wife works there, so I guess its a bit biased, but I do know that all the people who work at this location are friendly and very helpful. I like the food. Small bit for you, their lentils and rice are really good tasting. Its a must try dish.

Very disappointed. I ordered with uber eats. Ver cold, less quantity and their was no sauce.

I feel this is lebanese inspired and not authentic.

Highly recommended to visit .. amazing food and friendly staff

Great food and customer service. Will be returning for more.

Always amazing even tho we get less chicken

Over priced

Used to get Mezza all the time, never again. $15 for fries and a small scoop of chicken Come on.. what happened to you. Total waist of money now, save yourself some $$.

Omg its been forever since me and the hubby went its àming food incredibly sing service

My favorite wraps in Dartmouth

Mezza is not good anymore. Prices are higher and they give you smaller portions. The place is such a disappointment from what it once was. I don t recommend, unless you want to be ripped off by greedy people.

Its the original shawarma good luck guys

Really great food, small portions though. Vegetarian options: Lots of choice Parking: Parking is no problem

The food is amazing. Staff are friendly. Portions are huge. The protein bowl is my new favorite. The prices reflect the portions in my opinion. Healthy options which I love. Vegetarian options: You can decide on your veggies. The falafel is really good. Parking: You can park behind the building as well. Kid-friendliness: I bring my kids here all the time. They love this place.

Falafel were burnt, customers complaining about rice another returned with no meat on her wrap, clerk went from cash to food didnt was hands put on the cheap gloves that were too big

Went to this location last week with my friend. Lady in the back never came out from the back to acknowledge our presence. The other guy was taking out garbage and did not even acknowledge our presence either. Not even a word to say either of them would be right with us. We waited for 10 minutes to give them the benefit of the doubt but nothing. As we left store we said to the young man outside is there no one able to take our order? His reply was what and he kept on taking boxes out to garbage truck. I was very upset over this unprofessional treatment and until this I had never experienced this before from this store. It would be lovely if you can ensure your staff acknowledge all customers coming into your store no matter what because this is a practice that allows customers to know that you see them and will be with them shortly. Now please know this was only 2 of your staff and not all. A very disappointed customer who has not gone back since.

I got my food through skip which was a mistake. They took so long to deliver I was afraid the food was going to be terrible. I was wrong. The food was amazing. This was my 1st experience with Mezza and wont be my last. Thank you so much for the fantastic food. My only complaint was the price but I wanted to try it!!

Best Lebanese food ever!!!

Nice, fresh ingredients, good portion sizes, friendly service, clean.

This is the worst food ever had! Not sure if the chicken was old or not fresh at all. Got food poisoning after!

Why does the Cole Harbour @Mezza have the worst customer service? Visiting my disabled sister and talking her to her chosen place. May not be a big deal to most but it was for her. Not going to explain why. We came in the store all smiles saying how are you and nothing, not even a slight lift of the sides of their mouths to simulate a smile. No big deal we are happy. I cant even begin to list the multiple of instances within the 10 mins in the store leaving us feeling as we were introders, disrespected and very unwelcomed. Ending with her tossing the garlic catainers in the bags. Wished I had video of the interaction So those reading reviews could see the horrendous way we were treated. $55 is not going to break my bank but it will be the last $ our family and friends will give Mezza at any location.

Worst place of all locations missing items on numerous orders called to have orders fixed and was hung up on will never go back

The lady asked if I was there to pick up order she was preparing, I said no, then she ignored me and walked away...didnt even ask what Id like. Thankfully another girl came out and took my order, she was nice.

Was extremely disappointed with the food here. I got the shawarma plate which was $20. The plate was quite boring with just chicken salad and rice. The chicken and salad was mediocre at best and the rice and lentil mix looked like someone s barfed up meal . It was just a pile of slop and looked so bad. It didn t taste very good either. I ate it all as I spent $45 for 2 plates for me and my wife and we were both still hungry afterwards (first time at any restaurant in years). Would not recommend this place to a soul.

I usually pick the order from here its nice

The quality of the food here, I am not sure if its just this location, but it has gone downhill. At the same time the portion was smaller and it cost more. To add to that customer service is nonexistent.

I had a donair box with rice and a shawarma box with rice. Great flavor and great portions

Was actually a poor experience compared to my usual Halifax location. Couldnt have any pickles or turnips without an extra charge, hostess was rude, overall somewhat poor experience.

It was pleasant

Stopped by with my nephew and for 2 plates a kids plate and poutine. Usually not a problem except the person at the register is usually trying to call you down before your food is ready. I specifically was like oh I m still telling them what to put on the plates. As I got to the last step I confirm the poutine and kids chicken and fries AGAIN with them. I finally go to pay so don t pay attention for one minute. And get all the way home with kids sat down to eat and they gave us rice and chicken. 3 & 1 year old will not eat rice. So wasted money still had to make them something else to go with chicken. If I didn t have kids and wasn t late I woulda went back but couldn t at that point.

The chicken was dry and sparse... really sparse, any other place would have given at least twice as much and the chicken would have been beautifully roasted, with charred fat attached, the way it should be. The service was the same, dry and sparse. I asked for extra pickled turnips and extra toum (garlic sauce), I told them I would pay extra but its like they were just blindly going through the motions and ignored anything I said after one Chicken Shawarma Plate please. If it were a busy time of day I could understand the absence of quality service... Kind of. But it wasnt busy and the staff members certainly had more important things to discuss than my order, as was made ABUNDANTLY clear that afternoon. It would take an awful lot to make me go back.

Always the best

Always fresh and tasty, great for healther options for fast food

Always delicious!

They are always friendly. Clean too!

Fresh tasty spicy wraps and salads.

Amazing service and amazing food. Will 100% eat here again

Great food.Fast and efficient staff.

Great food

Looking for nice take meal, this is definitely the place to order from.

Great meals with excellent service.

This is not real Shawarma, its loaded with lettuce, real downer that the meat is more ground up and should be shaved, garlic sauce was not garlicy. They weight the meat in the Shawarma, still not enough chicken compared to the amount if lettuce stuffed in. Clean restaurant, ingredients were fresh, customer service oriented staff. Too much lettuce not enough traditional flavor or ingredients. Although fresh.

Never disappointed with the food and I really appreciate how they are always staffed for a busy time.

Fresh salads and good service! Donair is from Halal meat

Absolutely love this place, its my go to friday night take out! The atmosphere is great, and the food in incredible. Service is quick and the staff are super friendly! The only thing is the limited space if dining in, but for takeout its the best!

Good food as always. We always buy a bottle of the salad dressing.

Delicious

Easily one of the best restaurants in Dartmouth. They offer a lit of healthy options, their Chicken Shawarma wrap is to die for.

Great service!

Delicious

Edit: got food poisoning here last Friday from falafel bowl. Probably due to improperly handled food or unwashed lettuce Customer service is always amazing. Everyone who works here deserves at least a $5 raise an hour. God bless them.

I personally dont find the food quality very good, I will not go back.

Very flavourful dishes, great service! It would be nice to have real dishes while eating in (not disposable plates and cutlery).

Healthier fast food. I love it!

Favorite take out spot. Consistent, delicious and affordable.

I had a take out order with a couple special requests, the staff were very friendly and accommodating, everything was on point, fresh and delicious, thanks to the people that were working Sunday Aug 14/22 around 1pm, you guys rock!

This place has to definitely step its game up. Unfortunately, this is what happens when things become franchised they go downhill fast. Stopped to get something to eat because our main spot Station 1 was closed and boy were we disappointed. Nothing was fresh and tasted awful. The falafels were over cooked to the point it had the texture and falling apart like kinetic sand. The rice was very gravy like. Anyhow I would give this place no stars if it was an option needless to say money wasted and our garbage had a great meal. Go to Station 1 trust me it will change the way you appreciate authentic foods.

Its ok. Not the best Lebanese food though.

I been coming to this place long time, and the past year I should gave up on this place, I usually get the protein bowl and bottle water almost 21.00 with out tip and still hungry when I leave, portion sizes are smaller everytime I visit.....farewell to Mezza, I will drive out my way to go to either Villa madinas in micmac mall....or tareks cafe on robie

Very good!

Food is great but we always have to wait on the falafel. Just cook them when we order not when we are ready to pay and have to wait 5 minutes longer while other food is going cold.

Yummy as always.

Always a pleasure and great food

Absolutely love this place me and my wifes favorite spot

Excellent poutine. The best gravy around with real cheese curds. The rest of the items are good as well.

Good food but they are not controlling the amount of people in store during pandemic...makes me uncomfortable

Shoutout to all employees who work hard during this pandemic.You guys are amazing. The foods served very fast.Shawarma is so good.Thank you Gehan,Sachin,Licel and Arjun.

Quick and efficient service. Followed public health guidelines.

Had Chiken shawarma plate toady. The worst shawarma I ever had in my life. It was too dry and not hot at all also the salad was too slaty.

OmG the donair poutine will Change Your Life! No joke. Service is tops too, always pleasant!

Awesome, fresh food and the staff working at the cole harbour location are so friendly and kind!

Take out well done

Really love Mezza and the staff. Super friendly, and efficient. And the food is really good too. Great price for the amount of food you get!

I love Mezza. Have to stop myself or Id eat there all the time. Great food for the price!

Mezza use to be one of my favorite go to places for takeout. It was good fresh food at a decent price. But once they started getting cheap and measuring out and weighting first the chicken and then the lettuce in your salad I do NOT go there. Now you get a lot less food for the same price. So if the owner is that cheap trying to save money with extreme portion control he has lost even more money with loosing customers and their business!!!

Emily rocks...

A great place to eat food is consistent and good and the staff are always friendly

A great option if youre diabetic or require low carb / low sugar food options.

Both food portions and quality have gone down. Wouldnt even let me do a substitution for a cheaper item.

Great food, the lentils were awesome

Excellent food and friendly staff that are always on point with my order. One of the best spots in Cole Harbour to grab something to eat.

Just as fast as drive through McDonalds, but a magnitude better for you.

Always a great meal. Never disappoints.

We are a big number family and we are travelling through NS and they didnt let us even to watch the menu to decide what to eat. We were perfectly and properly wearing our masks + faceshields and we are fully vaccinated already. We really didnt feel welcome at this location or family, as their slogan is. Not happened the same in other Mezza restaurant in which we were attended so friendly and we really felt we all were welcomed and the meal was so perfect The Mezzas Mixed Grill meal is absolutely spectacular. Check well which Mezza you choose to go to eat in

Enjoyed dinner from their catering menu for a family get together. Everything was ready on time and conveniently packaged for us to quickly set up a buffet spread. The food was very well received by our group, including some fussy eaters.

Always great food never fails us !

Good food

Great food, but sometimes cold

Our 1st time there. Wonderful food and service. We will be back.

Had the Donair wrap and it was served cold for the second time in a row and the meat was dry like it was off the spit for awhile. I did ask the server to heat up the meat this time. When it comes to donairs I will look elsewhere.

Amazing Protein bowl!!

Ever since their staff changed. They re getting better at service.

Paid $30 for something I would pay $8 at any domain shop in town then they put whatever they wanted on it and ignored what I asked them to put on it however that was after 20 minutes of waiting for my food and watching other people get theirs and leave Im very disappointed with the service I felt like people were too worried on quantity instead of quality I would suggest if you go here be very specific and keep an eye on them as they make your food so you dont end up wasting your time and money like I did

I walked in and saw they were asking for proof of vaccination. Rather than comply, I left and wont go to their establishment as long as this policy is in place. Will see if Burnside location has same policy

Shawarma is the best

I find the quality has gone down from the early Mezza days. Ive been a diehard fan of Mezza since before it was Mezza and was Venus Pizza. I ate at the Barrington location daily for years. When the place franchised it did so without initially changing from its roots, and I was delighted when a shop opened up in Dartmouth. However, over time I feel the quality of the food has reduced. It doesnt taste the same as it used to. The size of the large shwarma also shrunk while the price stayed the same. I also found the service at the Dartmouth location was really lacking On one occasion I entered the store and the employees were gathered around the open cash till and were all engaged in messing with the money in the till, it looked like they were making change for their own pocket money. I waited for them to wait on me, but all they did was glance at me over their shoulders and then ignore me. Eventually I gave up and left. I wrote to the franchise to express my disappointment and frustration but they never responded to me. In my opinion the prices are too high for the diminished quality and the staffing leaves a lot to be desired. I long for the days when Leo ran the place...

I agree that the quality has gone down from the early days. The wait was not worth the product sorry. I used to eat at Mezza quite frequently, although I think its time for a change.

Delicious!

One of my top places to grab lunch. The food is delicious, fresh and healthy. Love that it s local too! So, so good!

Chicken shawarma wasnt good. Bland, not good value.

Great tasting food. Great prices

Great food! Super hard working staff. Quick through the lines and overall a pleasant experience.

Busy location but the staff did well to move quickly.

Best barbers and in 1 of them

Best Chicken Shawarma in the City, in my opinion.

Great tasty Arabic food. Me being somebody who had lived in the middle east for almost 18 years Id say its not exactly what we get back there, yet close to the traditional tastes.

Very good

Always great service and amazing food here, we especially love the shawarma poutine which is loaded with chicken, gravy, cheese curds and garlic sauce. We have been going here at least twice a month since moving to dartmouth and have never been disappointed we usually get shawarma plates or falafel plates which are amazing and love the garlic sauce so much we buy bottles to always have some on hand

Very clean restaurant - fast, efficient and friendly staff! Also, a great spot for a healthy late night snack!

My and I love going here for the wraps or the plate, I love they treat their customers the first time you enter and it was a pleasure they give me complementary food to try for free with our order. You must try the cheese sticks.

Food is okay. Service is never great.

Fantastic people ..spotless restaurant.. amazing food!!

Tasteless!. I ordered the donair wrap. The meat had no flavour and the donair sauce was so thin it melted into the food, you cant taste it at all!!. The only thing you taste when you take a bite is the tomatoes. The meat is like chewing strips of dried meat. It could be just strips of unseasoned beef, doesnt have the flavor of donair meat that Ive had elsewhere. I gave 2 stars because they are generous in their serving of tasteless meat. I would not go there again.

Update - had to give a quick update on my previous review. My wife and I have essentially stopped going as we ve found the quality has gone way downhill. The spring mix was annoying but the bigger problem recently has been the chicken. Our last three visits have all been full of wiggly, cartilage instead of the all white meat we ve been used to. Also, the current staff seems more interested in being fast as opposed to providing good service. Looking for an alternative to typical the burgers & fries brand of fast food? Mezza is the perfect place to eat if youre looking for something a little different. Good food, reasonable prices and most of the staff are amazing. If I could nit-pick one small thing - please switch your Greek salad back to just Romaine lettuce. No one likes spring mix - literally no one.

Mezza is awesome I love it so much! Ive tried other places but I keep coming back to mezza because its fast fresh and sooo yummy!!

One word: YUM Im always nervous of trying new foods but holy moly my world has opened up. I would totally recommend the Shawarma Plate

Great food. Online ordering a major bonus.