Triple O's in Delta

This is a great pit stop!

Took forever served cold food

Rude staff and long waits

Always always sloooow service

Staff has no manners and all are so rude. Worst service and worst triple o s i ever visit.

Excellent food, great friendly service; and its White Spot for a fast food delight!!! Recommended! Food

Disappointed . The burgers were smothered in sauce, relish, and mayo making them a soggy mess. The fries were also soggy and not crispy seemed to be sitting out and not fresh despite ordering food at noon. For the price of the meals, I expect better. Lastly, the kid s burger was supposed to be plain cheese and meat and it was smothered as well, so my picky eater wouldn t eat the burger he was so looking forward to. Two thumbs down today. $40 bucks wasted

Well, my friend found a dead moth in her salad, so theres that.

White spot food. If you like white spot you will like 000s

They really push the add ons its pretty annoying. They have an upsell chart in plain view of the till.

They re never open. Hours online say until 9:00pm but this is the third time I ve come before 8pm and they re closed. Then when you get food it s very mediocre for the price.

There is a girl named Manpreet she is so nice and sweet I usually have to come from work so I dont want to wait for my order so I call her and my food is always ready she follows all the instructions properly I tell her to leave the fries Box open because it gets soggy I mean overall hes one of the best servers whoever helps me I triple o I wish she is always there my day goes by amazing because my food is always ready Manpreet top notch service huge thanks

The worst, dry cheeseburger, no triple O sauce, just a dry bun and an over cooked patty with salty cheese . Whatever happened to Triple O s? The fries were little pieces of potato. Noticed the same from White spot in at town a few weeks back. Never again!

In January 2022, we wanted to grab lunch at this Triple O by Save On Foods but the restaurant was dark with the gas station attendant still working and on duty. There were no signage or notice on door or window as to why it was closed on a Tuesday around 2pm. Head office said it was due to a gas pipe issue ....funny that the connecting gas station was still open with attendant on duty???!!! I thought perhaps it was due to staff coming down with Covid? This Triple O location is terrible in customer service. Of all the times we have been there, the ladies working behind the counter were always curt, unfriendly, and awful. I sense that they all hate their jobs and their dislike for their job permeates to the customers. If you were like me who had purchased gift cards at Triple O at Christmas time and received a $5 coupon to be used between Jan, 2022 to March, 2022....well it is not permitted to use it on the Tuesday burger special. I have not been able to see the very very fine print on the coupon if this is true or not. Harjot, claiming to be the manager on duty, was rude and arrogant in refusing my coupon. It is a real shame that White Spot/Triple Os brand is now represented by staff that is unflexible and arrogant. Instead of being a good manager who should be able to de-escalate, to resolve, and to ensure customers are happy, she was not able to do any of this. The retailer of this particular Triple O location needs to put customers first before the mighty $$$ and the retailer should educate her staff that if a coupon on a Tuesday does come in, to accept it but explain why. Without loyal repeat customers, Triple O at this location, will not be able to meet monthly targets. Do not forget, Triple O is not the only burger joint in town!--Fat burger, McDonalds, A n W, Tim Hortons for sandwiches, Subway, and the competitors continue.

Hidden gem

Great place Great food great employees WELL DONE TRIPLE-Os

Friendly staff but they are overworked and service is therefore slow. Id say previous reviews of this place are accurate.

Went in for dinner, got ignored for half an hour. Two customers ahead of us in line as well, also ignored. Then a guy walked in and they jumped to serve him before ANY of the line up because he phoned to say he was coming in. No apology, no service. Staff always rude. Tried to email in about this, never heard back.

I don t wanna give them even one start but I can t upload my review. The girl name harJot Kaur give me old shake and cajun fries also not good. It s just waste of money.

Messed my burger up noticed when I got Home then they told me nothing they can do about it. It s just really bad customer service all around even questioning the customer twice when it is a mistake on there end like we are not telling the truth ..

Terrible location. My last two burgers were bright pink inside. When I called it in I was told we use special timers so that can t happen . As if I m imagining the bloody juices dripping from my half cooked burger Will not be ordering from this location ever again disgusted with their response to uncooked food

Ive updated my review from a 1 to a 4. they seem to have gotten their stuff together at this location. Burgers and fries are much better than they were in the first year of opening. good job girls!

If you go to this place, make sure you are ready to wait for hours. Every time I am there they take so long to prepare a simple order even when it s slow. Every single time!!!

Busy Tuesday with special. Front and back end did a great job managing all the people!

Standard triple O s, better than fast food, not better than cactus club/earls. Service was pretty slow, think I waited for 5-10 minutes to order. Ended up using my entire lunch break in the line up.

Terrible staff. Came in at 7pm Got called up, started my order which came up on the screen, then Harjot (employee) removed my order and told me to hold on as Robin (employee also behind counter) tapped her debit card for an order of fries. Then asked my order again. Not sure when staff get to push a customer back who s has already started ordering, but hey I guess friends do whatever they want for friends.

I ordered a grilled chicken burger to go. The staff was friendly, and my food was made quickly a great place for fast food.

I stood at the counter for 3 minutes and nobody said anything to me so I left. I love their burgers but Im not gonna wait forever. Maybe next time Ill be served.

Well this was a sad experience tonight. Decided to get a quick to go meal for 3 of us and here is how it went. 1 - two people in front of me and still waited about 10 minutes to order. (clearly understaffed and with Skip waiting as well, way behind). Mopping the floor was not necessary, time to make food. 2 - Placing my order was painful - rude and spoke so fast I could not understand and had to keep asking to repeat what she said. A lady in the back kept yelling questions to her and made it unbelievably hard to communicate. 3 - once placed we waited about 20 minutes. 4 - last, boring and plain. Disappointed in the service and fod, will never ever go back! So, more focus on efficiencies (no need to mop a floor that had nothing spilt on it) and take a breath, it would be easier on everyone and then waiting is really not an issue! Last, if you are going to dump packs of ketchup on fresh cooked fries (didnt ask if we wanted any) please dont do that, you arent wearing gloves and washing your hands. Unfortunately with the world right now, not cool. Hope someone actually reads this and takes steps to improve things there, I see others with similar issues.

Update: Two months later, I received an email from a manager offering me an apology and gift card for the error. Consistent food, always a good burger and shake. Price is pretty high for what you get. Not sure if there are issues as the place is still fairly new, but I ordered through the app for pick up and I was charged about $5 more than I should have been. I didn t realize the error until later (the correct price was printed on the receipt I was given). I messaged customer service but did not receive a reply. In the future, I ll just make the trip a little farther to white spot in Tsawwassen.

Very rude customer service.

Worst experience ever , took wrong order and said manager will call back but never received a call back

Ordered breakfast club sandwich and they forgot the hashbrown. I guess I should have checked before getting back on the highway, but I shouldnt have to.

Brilliant place .. best quality food . Would like to prefer everyone to reach there and enjoy triplos food Also, their best deal on Tuesday on triple Tuesday burger

Fast and friendly and delicious food!!!

Very friendly personable staff, and even with a large line for their grand opening, the food is really fresh. Watch out you could burn your mouth on it ;)

customer service is AWFUL! One of the Most unfriendly experiences Ive ever had. Food was fine, normal Triple O quality. owner needs to have a chat with his staff, and teach them how to smile, and appreciate the patrons that are walking in through the door.

Delicious food and great service! Ladner needed triple os.

Was very curious to visit this new place. Never been to Triple Os before. Was NOT impressed with the food. Ordered garlic Parmesan fries, onion rings, a burger and milkshakes. The onion rings looked like they were cooked in the old oil, overcooked and very crispy . The fries didn t look or taste good, didn t tasted fresh . Out of 3 milkshakes, 1 burger , 1 onion rings portion and 2 Parmesan garlic fries portions, only milkshakes and a burger were edible. Everything else went into the garbage, the kids wouldn t eat it ( and my kids eat everything believe me lol) Would I go back there? Nope thank you .

worst customer service, they let me wait for 30 mins. to pick my order, dont come on this location. If there is option of zero star i would i have given that.

Ate at the new Triple Os in Ladner. Staff very nice. Checked the bag with the order screen to make sure the order was correct. The burgers were tasty, but dripped all over our summer shorts. The cooking oil needed to be changed in the fry cooker. Fries were quite brown and crisp. You can tell the oil had not been changed.

Long time waiting Staff is very lazy

Worst customer service i ve ever had. The staff is miserable and very rude. Made me wait over 30 minutes for 2 burgers and when I asked how long it would be she kept basically ignoring me.

Not a bad experience. Loved the Poutine.

One burger wasnt very good, the other was awesome. Might have just been the burger style I didnt like, and not the restaurants fault at all. But its expensive and has long waits at times.

Top notch. Offer gluten free bun that is great; doesnt fall apart.

The employee was robotic although not unfriendly. They forgot a part of order which I did not realize until I got home. Overall I would probably not return to this location.

Too long of a wait on food. Hopefully management brings in more staff

The delivery service is terrrrrrrrible. The employees make the delivery drivers to wait for more than 30 min for one order. What a time wastage is this,yesterday i went there at 6.03pm to pickup the skip order and i was already behind the schedule, still they made me wait for 25 minutes and pickup time was 5.57pm. Because of which i lost some of my income since anyhow i had to wait for the order to get ready. This was not the first time that this thing has happened. Earlier also, 4 or five times, they didnt prepare the order on time, because of which i had to wait around 30 minutes to pickup the order. By the way, that is not my order, by doing so you guys will loose your customers because you guys take forever to prepare the small meal. I dont get how you r running th business. Terrrrible terrrible experience as a delivery driver , just wondering how the customers feel about it??? in the end, just want to give you a suggestion, you should trained your staff about which order they have to make first, if the customer paid online first than other orders.

Good service, friendly cashier. The burgers are good too if you remember to tell them to go easy on the sauce otherwise its a big sloppy mess.

best place ever

I like the Triple O burger. Up there for me in the fast food category. Go on Tuesdays and you get a deal! Otherwise it can get expensive. This location is friendly and quick. The gas station also has the cleanest bathrooms in the lower mainland. They smell great and are always immaculate.