Bourbon Street Grill in Delta
Delta, BC V4M 0A6, Canada
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The taste of the food was great , the portion of food per order is amazing, packaging was ok , price is reasonable and affordable, service is excellent the Filipina lady works so fast and very friendly but needed a little bit more smile and I know she’s already tired and it got busy when I place my order that’s why she can’t smile anymore and I can see that she’s working with the new staff I overheard that she’s doing training for the new staff because of that good job . I didn’t have 5 star for now because the consistency of the quality and texture of the food is failed for me because I got the newly cooked fried rice some of the rice was still hard and it needed little more time to cooked well before serving to all the guest second the spicy chicken that I got is hard to chew it’s little bit chewy and some hard as well then the rest everything was ok but I still definitely recommended to everyone to visit this branch in Tsawwassen Mill to taste their lots of different varieties of food it’s affordable and delicious. 👍
The food tastes more Chinese than Cajun and the portions are so small. I’m paying $17.50 for a food court and I’m getting a small plate with mostly rice. Extremely disappointed. I should have asked for a refund.
Best food in the mall. They did not have prawns in the front but when requested, they made it right away. Rice, Mango Chicken, Prawns with beans or potatoes is the go-to combo 👌
rice was mixed with day old rice. The chicken was Dried up. This place is not good. I informed the manager that the rice almost broke my tooth it was that hard. I suggested to her to through out the rice but she said it was fresh. I did not ask for money back but rather get rid of the bad food and she would not. I told her you can not feed this to the public. She kept on selling it. I will never go back.
We are from up north, decided to stop in quickly for a bite to eat. Employee working the front gave us a sample to try and we immediately fell in love with the Louisiana and Mango chicken! Great pricing and the food was hot with lots of flavor! Will definitely visit here again 🤗
Not tasty food, bad service. Noodle smells like burn 🔥 Indian lady at front, work like stupid, she didn't even ask, what you like or not. She just served too fast to kiss us out of way. Never gonna visit this place again.
We first encountered Bourbon Street Grill in Richmond Centre. I couldn't believe it when they told me that they don't use MSG in their food. And they have my favourite food – BBQ chicken, BBQ pork, fried noodles, and of course mixed vegetables. However, we discovered that there is a catch – chopped garlic is as common an ingredient as salt, and there's garlic in everything. But if we wanted to eat a balanced meal with a decent amount of cooked vegetables, that's what's available. We stopped by the mill before heading out to the ferry to grab a bite to eat. I was going to have a simple Chachi's sandwich but would prefer more vegetables, and Bourbon Street Grill is the next stall. But the food was almost not edible because of the amount of salt in the food. I ate less than half and left the rest. We've since gone back again in case there was a different cook. But same thing, the honey mustard chicken was over-spiced and everything was too salty. Even our friend who lives locally and is a fan of Bourbon Street Grill is not keen to visit this particular outlet. I do wonder if that's the reason they are not that busy!
Portions at this location are laughable, the other locations (Richmond, Metrotown) stuff your take out box until it’s full. We got like maybe half a scoop of each dish we wanted? The asian cashier lady also was very stingy on the cutlery. Don’t recommend this location for Bourbon.
Rubi thank you so much! You are amazing my friend
They are serving bad quality food (raw chicken and days old food) Poor customer service Food
So poor service. Girl served food with very rude attitude and quality of food was terrible
The food is oily and so dry, especially the noodles and looks not fresh. Even like this, they asked me for tips when I did the cash out. I do not understand why I need to pay tips for no service no tasty food.
Great food, portion and price!
increased prices and way smaller portions vs what it use to be..
I order two meats in their shop, the sample is good, but I order meat looks not fresh, I asked them change, no one answer me, and don t change, so disappoint
The food is not good, and the medium meat proportion is so small. 2 meals are enough for 1 person. And I asked for a take out box, they charged me 50 cents. So expensive.
The food is either undercooked or overcooked, staff is soooooo rude, especially someone named Christina, if that was her real name. Make no adjustments for dietary restrictions.
Exquisite flavor
Bourbon chicken is great
So good!
Portions are so small , the girl behind counter had her earbuds in talking on phone as she was loading up my food half the meat kept rolling back into their dish I watched others get their food after and they got way more . For the price of these dishes you need to give more
I tried there bourbons chicken soo good. So many options n excellent customer service !!
Please dont support a business that reheats their food. My chicken is so tough; its inedible. Grumpy staff, and bad food. Being in a food court there are other options. Food
Disgusting. I expect it to be greasy but this was laughable. I received my chow menu and veggies in at LEAST a half a cup of oil. I m talking soup. The veggies smelled rancid & fishy. The chow mein was so overcooked it was black. The mango chicken was hard as rock. Entire meal inedible.
$25 in food and they can t give me a cup of water ?!?! Said I should buy a bottle if I want water, what a joke. Last BSG for me
Absolutely rude staff, young female server wearing eyeglasses, not able to communicate at all, I asked for vegi of my choice which was zucchini, even though I pointed at zucchini despite the fact she didn t understand what zucchini was, still she put broccoli and mushroom on my food, I asked to remove the mushroom as don t eat mushrooms and allergic to it, she laughed & rushed my pregnant wife and 84yrs old mother through decisions instead of pausing to listen to the customer and correct order. Food was very too greasy, clearly reheated and not fresh. When I asked the other staff to speak with manager, she responded it s a Chinese guys Erik, I asked to speak with Erik, she totally ignored my request, Absolutely unacceptable behaviour. She was keep itching behind her ears and touch the food. The food portion is half of the scoops compare to previous times as well. They don t appreciate our business. It s my last 60$ I spend on this garbage food, never again, never ever ever again. Absolutely not recommended to anyone. Dietary restrictions: Ignorant staff, they don t care about your dietary choices.
Quality food , generous amount of portion and amazing staff. Loved it !!!
Went there for lunch a few days ago on a weekday. No line up. Spent $16 on chow mein 2 meats and 1 veg. Got a full plate and food was good. Nice staff too, got free iced water on a hot day.
They had the best service compared to all other stores in food court. I would specifically like to mention the beautiful girl working at front. She was very polite and helpful. I was gonna go somewhere else but when she gave me the sample it was so good. She got me. Food
Bourbon chicken is soooo good!
Portion sizes for the meats are way too small for the money that you pay.
Today (October 02, 2023, around 3:45 PM) we had a horrible experience ordering food from Bourbon Street Grill at Tsawwassen Mills. The girl who was helping us was really rude, and the food was just terrible. We were 2 people ordering 2 food. We politely asked for a single sample of the chicken to help us decide. But the girl helping us was super rude and said they couldnt give us even one sample, even though we were spending over $30. And the food itself? Well, it stank! The chicken had this awful smell, and the beef was basically all fat. Overall, it was a real letdown.
Worst food ever eaten
I always enjoy the food from this business at other locations but let me tell you, dont waste your money or a second of your time here. Rude service, salty dry food and small portions that are so pathetic you would be better off being satisfied with a glass of water.... What a mess of a business that has the nerve to charge $15 a plate that is serving awful food.. with mean spirited staff that should fine another job where they dont have to deal with customers.
Don t waste your money here. Very small portions and extremely salty and ridiculously oily food.
Its very tasty but they serve reluctantly. I ordered combo one and they gave me three but the food is delicious.
Nice and good food, the two people at the front were very nice.
They served like half portion of meet and veggies that usually served, i complained but anyone cares about that, really bad attitude of the workers.
My wife brought leftovers from this place from lunch and I was so impressed we ended up ordering from them again on Uber eats for dinner. Seriously delicious in my opinion. Will definitely be back.
I don t know why I see bad review here. I personally like this street food. Just take noodles with vegetables and burbon chicken. Rice indeed looks blend, just don t take it!
They have a few dishes that are good but the last few times I ate there the rice vermicelli was awful (chewy, almost crunchy) . It was pretty obvious a new batch was mixed with the old from the previous day. Considering its not inexpensive to eat here and theyre quite busy I think they can afford to provide fresh food.
Omg this food made me sick. I got food poisoning from it on Saturday. It was horrible. The chicken tasted funny and the rice was not fully cooked. Nothing compared to the Metrotown location. Also the food looks like it s been sitting there for a long time. You need to be careful as you could send someone to the hospital.
The girl at the front doesnt know how to talk with customers. she is so rude and doesnt give me food the way i get before. I love eating bourbon grill and all the ladies are so there. I dont know about this girl. Worst customer service
The Asian lady who works there is so rude. I asked for spoon then she goes like you can ask for spoon where you buy the food and then laughs after it. Like if you can t provide just be like I can t. Would never recommend anyone!
Food was great
The Asian cashier said I don t need spoon to eat noodles when I asked for a spoon. The portions are small like 1/4 less than others Chinese food nearby. Do no recommend for anyone to eat there, unless you like to pay more for less food with rude services and education of how you should eat their food.
Oily and expensive
Portions way less , plate smaller and extrremely greasy. theyve gone downhill big time
Wonderful food and great service. Thank you!
This is the antithesis of what food should be - avoid at all costs. I cannot recall when the last time I had to throw a meal away was prior to this. This was the worst meal I can recall eating. Not only were the proteins indistinguishable (I honestly couldnt tell you what protein I was eating), everything smelled and tasted off. Instant regret.
The Chinese cashier is very rude! Imagine asking for utensil then lady make face and giving me utensil that is fell off the ground then suddenly she pick up the utensil and gave to other customer. This was happened today June 19 2022 at 5:30 pm This happened at food court of Tsawwassen Mills. I will not recommend.
So much to choose from at Bourbon street grill. Good deal on food.
Horrific. The food was disgusting, slimy, and tasted awful. I actually had to throw the entire plate away and buy from another restaurant. When I inquired about a refund the RUDE cashier kept saying huh??? what??? huh???? huh???? and told me they don t have a refund policy. Well, I would recommend instating one since your food is terrible.
The food is good but the staff are very poor in customer service. I requested that they give me salad instead of rice because Im on a diet and I cant eat carbs, but they told me in a very rude tone that we cant and you have to order rice or noodles. Also, the way of serving food in disposable dishes is very bad and dirty.
Clerk was so rude. Came here Sept 30 between 12:20-12:40. We were still making our choices and clerk keeps repeating the menu. Not that I do not speak English! Food not good at all. We shld have just left. Never again!
Food was very tasty, soft meat and well seasoned and generous portions. Staff was also very friendly.
They closed 2 hours early without explanation and very rude service when I tried to order. Don t recommend this spot much better places in the food court
We love going here as a family, perfect quantity for our family of four with two plates. My favorite is the blackened chicken combined with the spicy rice, and mixed vegetables.
Richmond one is way better. Total rip off, all veggies no meat.
I should have listened to the reviews
I want moneyback too Also I am Coquitlam bourbon regular customer Mustbe use coquiltam location receipe. 5star reviewers are liar
Small portion, taste moderate. Go to another branch. They don t have hot sauce too.
Ripping people off, serving half the portion compared to every other Bourbon Street Grill location.
Not good. Extremely basic. Food does no justification to the pictures on the screen at all. NOT RECOMMENDED.
Delicious food, huge portions
The food was pretty good. The girl behind the counter gave us a free sample. Very clever! Helped us decide where to eat!
good portion and flavour. rice is so so.
Im from New Orleans . Louisiana, and was happy to see someone actually advertising cajun food, so my husband and I went to order, and I was in shock, that wasnt cajun food. sure wasnt new Orleans Bourbon street Food, because they would be serving, Etoufee , Gumbo, Black Fish, Shrimp, Jambalaya, red beans and Rice. look up New Orleans Cuisine, and you will see and learn a whole new world. what you was selling was actually Chinese food. so please dont insult my culture by saying this is Cajun, New Orleans, Louisiana Bourbon Street food. please go visit New Orleans then come back and redo your menu/ if i lived closer i would love to work for your company and teach the staff how to actually make my grandmothers and mother recipe. from a real New Orleans Louisiana cajun girl WHO DAT Nation!!
Really, really awesome bbq pork!
Hell of a deal for the price. Heaping plate with yummi pieces of different meat, different rices, different vegetables and sauces. Totally full when i left ! $14.50 for this plate.
Worst branch! Food is OLD and COLD!!!
My wife and I got combo #3. Lots of food for what you pay. Loved the Mango chicken.
Do not try this restaurant. The worst Chinese restaurant ever.
A lot of grilled meat and veggie options with good taste!
I was there today and I had combo 1 which I found to be relatively good, I wonder if they put alcohol in their coking because I was stopped by the NW police today 1 hour after I left the mall and outside a liquor store, they told me that my breath smelled off alcohol, I told him that I have not drunk in 10 days, and I had to have an alcohol test; I told the cop that I ate at the BSG to no avail; the reading came out as ZERO, the cop never said another word and just left. NIce Job NW police!!!!
Great service and great food.
Excellent southern tasting grilled meats and vegetables. The blacken chicken is awesome!!!
Cold food. Dont waste your hard earned money.
Good fast food, great choice.
Worst ceaser salad ever. The sauce was very aqueous and there where no croutons like on the picture of the menu
Food is good. Service is always good. And food is fresh and tastey.
Not as flexible as other locations when it comes to buying sides: even though the meat is a fixed price not matter what type, they wouldnt let me combine more than one type. All the other locations Ive been to have allowed this.
