McDonald's in Dollard-Des Ormeaux
3065 Sources Blvd, Dollard-Des Ormeaux, Quebec H9B 1Z6, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Went there to get a trio, got a quarter pound with cheese no onions. And when we left and opened the burger, there’s only onions and 2 slices of pickles that’s it. Not the first time been disappointed and would not recommend coming here
Kudos to the manager here. It seemed like half of DDO was here last night after losing power. Easily 30+ people crowded around the front counter, plus Uber drivers and a long line in the drive thru. People were waiting over an hour for food (for obvious reasons - power outage) but the manager handled the crowd with professionalism. Packing meals, answering questions, doing refunds. I did not envy the man! If you see this, I just wanna say great job
I normally find this McDonald’s reliable but the Franchisee or manager who was working there today (he was in street clothes) was incredibly rude to me. First he denied my 3 year old a Grinch happy meal box because it only comes with certain meals. I ordered 5 items, including 2 happy meals, but none of them qualified for a .02 box. Once we left, he cried the whole way home. When I got home, I realized they forgot my wife’s burger. When I went back, he said that they packed it, basically accusing me of trying to get an extra burger. They still made the burger but no apology for the inconvenience. My fries were also 2/3 full, maybe they are just extremely cheap at this location. The owner or manager has 0 customer service skills or common sense. The woman who is the shift manager on Saturday is great, however. She is always very kind and goes out of her way to make people happy.
The SLOWEST DRIVE THRU ive ever been. Wether its 5am oo 5pm. Takes forever to serve. I have to be there 30min before i start work and i only work literally 3min drive. Even though no one is at the drive thru sometimes at 5am i still get serve 10min after. So SLOW
This branch is closest to our house we often go to this one. unfortunately, mistakes often happen. Just now we ordered eight items and one of them is missing. We were in a rush, so didn’t get to check the bag. We usually do since it’s happened way too often, but of course the tome we don’t- there was an item missing. Tried calling the branch, but of course no one picks up. Please do better.
Every single time I have ordered here, they forgot an essential part of my order. Even when you try to call the restaurant, nobody answers the phone. Very slow service even during less busy hours.
Mohammed the restaurant manager is always a joy with my kids. We went in tonight with 4 kids under 8 and he made it a great experience as he has in the past. I now go out of my way to come to this McDonalds, even if there is another one closer.
Please don’t go to this location, my food arrived after 15 minutes and it was cold. There ketchup section oh god there were so many mosquitoes. That area was not clean at all. And the male supervisor is a nightmare person to his team. He was shouting at the kitchen crew and managers for no reason. He is a very unprofessional person. He doesn’t even know how to talk to customers. I was placing my order at the front and he was shouting and saying so bad things to the manger and crew. McDonald’s please hire someone else for this job.
No McFlurry after midnight... she just doesnt want to wash her machine
They take long to place an order and serve, too much for a hamburger and fries
Whether I order in French or English, no understanding from the employees. Always an error. Yet so simple, sausage mcmuffin with egg Thursday they give me a fish fillet at 5am: and today bacon with salad when she herself repeats my order to me before paying. I wont go back there again.
Very nice and friendly staff. Order received very quickly. After a hard day at work, smiling staff is priceless. Thank you
The staff does not understand French well, difficult communication
Shi was fire fr Big mac I recommend this place to ppl who like big Mac .... big boi Food : 5/5
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Bad service, long and only in English. I will never go to this McDonalds again.
Too complicated to put both patties and an edible tomato in a McDouble.
The guy made me fresh McNuggets at 3:00 a.m. in the morning. He was polite and fast . I would give him 10 Stars if I could
clean, fast response, friendly
Low service time take 15 mon to get my order and the place was dirty
Lots of space to sit, well-light, clean for McDo
Not really a big fan of their flavor of genocide in their food 12 mins in drive thru to get 2 medium smoothies Update. Went to order on two separate occasions. On both occasions they messed up the order. (Nov 27-28 2021) take 1 bagel, toast it. Add butter and 1 slice of cheese. Yet it seems so hard.
A little coffee in a colorful and festive glass. Fairly fast and courteous service. Kid-friendliness: Yes
In the morning the manager does the drive-thru... she was the worst employee at her McDonalds lol not a word in French and mistakes on top of mistakes..
How do you take 20 years to make one order when Im the only car here
They served me uncooked chicken burger service and management not professional they didn t even refund me my money.
Every time I go insaide the Macdonald the service and the atmosphere is not the best and I recommend people not to go there cuz they leave the place dirty and a mess like a pig style and they don t clean up by the drink Machines and the garbages and some employees are rude to u specially in the drive-through and there is one Manager who is tall he talk to u in a rude way and I am asking people not to go there with my experience going there they are also slow the service is so bad today on Sunday the 6 cuz I ordered my food and two drinks they did not put nothing inside of the cups again do not come to this Macdonald on the 40 it is bad service they give u they feel up every body s else s cups but they will not feel up ur cups don t come here on the 40
We were served * raw chicken the manger didn t even bother to do a refund she was very rude even after seeing the raw chicken sandwich we got . They told us to come back for a refund but it didn t happen we had to go few trips to this location and never got a refund after my husband eat the raw chicken sandwich he had a food poisoning and we re in contact with food inspectors check your sandwich before you take your first bite
Great burger
As a regular customer, the staff knows me and my regular orders and provide super customer service.
Don t ever answer their phone.
I was going to give a detailed review on the food, but I think it is simpler to just say: hey...reh... its McDonalds....
I had bad timing, stay 15 minutes for my food and in the end missing fries and ice cream.
Dirty, drink machine without ice and the sodas are hot.
Terrible service and rude staff
Ordered a breakfast trio and they forgot the hashbrowns, then while eating said breakfast sandwich, there was a crunch foreign object that looked like a chewed off finger nail the was in my food.
Everytime I go through the drive thru and order a sausage crepe, just sausage mcrepe, no cheese and no egg. I always get the wrong order. Man people need to listen to customers requests and custom orders. Seriously this use to be a great McDonald s and not it s just all crappy. No one listens to customers. I will never go back.
Not 24/7 Its 22h/7. Never ever heard of a system taking 1h30 to change to breakfast. Just lazy people who dont know how to work. Food : 1/5
Open ONE title! We like to eat. Parking: Mercia, gone work. Use, to serve. Looking? ARE YOU looking for A job? Mc do is YOU there!
Been using mobile order lately, and they have been pretty quick.
Maggots in the ketchup ?
Don t waste your money at this drive thru. It was not busy at all but the staff could not get the order right even after the lady asked her colleague for help. Asked four times for a chicken bacon McWrap but ended up with a buffalo snack wrap?
Happy that this outlet was open late for me to buy some McNugget Meals but the process to get our order processed was very, very slow!
Fast friendly service
New poutine, not great, not enough cheese...not enough sauce, just passable
Always 5 chicken nuggets instead of 6
Okay
Overpriced
Ordered a regular coffee black and it was room temperature
Check your orders. I ask without cheese, I repeat to confirm. Once on the road and quite surprised, cheese. The breakfast potatoes were good!
Great service with a smile through drive thru
the loudest McDonalds in the world. food was ok. had to go back twice because they messed up my order. go someplace else Food
For a latte. For the kitchen its still McDonalds
Ordered mc muffin wd egg n no cheese n instead gave me wrong order wd no egg and cheese n ham inside wd hashbrown .whereas the guy told me he cant put hashbrown inside d sandwch ...tried to call .no one pik the phn .really bad service .so disappointed.
Had to repeat my order 5 times Give your employees free coffee, people are in a rush in the morning 1 sucre pas 1 sucrier SVP!!! Food : 2/5
My ratio of getting the order right at this locaion is about 0 % . Last time was 5 years ago .
Its McDonalds. They dont pay theyre staff enough so no one really cares. Thankfully they have a dummy proof system set up that, for the most part works.
Drive thru, not even busy but couldnt get the order right even when confirmed multiple times. Drinks were supposed to be without ice, and both came with cups full of ice. The fries tasted old/stale, and two combos took almost 40 minutes to prepare but still failed to get them right. No extra sauce but requested it atleast 3 times. Overall waste of money, time and super disappointing, definitely not returning.
It is a nice place. Every staff is very friendly
Fast service
Fast, quick service.
i dont even recommend this place. I was so mad while leaving and decided to talk to the manager and she was so ignorant and unpatient like that was incredible. Anyways wingstop would never.
the beast service today respect
We went late night. The staff was very helpful. Nice place and good atmosphere.
625pm May 17th 2024: The slowest mcdonalds Ive ever visited. Waited for 20 mins at the cash only for the manager, the one with the big mustache, to tell us to go and use the kiosk to order our food. We had cash so that was not an option. The way he spoke to his employees is disrespectful! The manager was loudly expressing his unhappiness with the fact that there was too many people waiting. Theyre acting like were not working! he said. Never coming back to this location again. 633pm....still waiting on my sundae and drink....
Drive-thru is nice and quick but the speaker can be hard to hear.
What more can I say about McDo? Even if it has become quite expensive where I return
Lovely people work here and work hard and get your food to you fast, they are an effective team and communicate very well with each other and it s noticeable. Always nice stopping at this location.
What do you want me to say, Ive been here repeatedly and there is always something missing. When ordering a trio, they choose to give you a fry and your drink but the main item is missing. When ordering a tea at the drive-thru they say they dont know how to do that (Ill pay 24$ and wait 50 minutes at Starbucks across the street instead). When they did learn how to make a tea, they forgot the teabag!
Note that it is not open 24 hours a day contrary to what is displayed on the building. Cleaner than most McDonalds. Fast service and adequate quality food. Very good coffee.
Excellent, fast and courteous drive-thru service
Never ordering from there again. Twice now I get missing orders.
Customer service and of course quality of food...
This place is a joke. The 12 people working behind the cash ignore you if youre in line to place an order.
Nonsense. Drive through is not 24h
The best in cleanness fast service and drive thru
Very good service and special thanks to Arianne who is always smiling and very helpful :)
This is my favorite McDonald. Friendly staff and environment.The manager Manir possess excellent People skills.
Very nice service , management team is very friendly and very helpful would love to see this kind of service in the other location
Great coffee!
Not a big fan of Mcdonalds so I cannot comment much on the food it is what it is processed food however the service was surprisingly excellent at this location compared to other places and they served me at the cash. The manager for the Mcdonalds in vaudreuil on St Charles blvd should go there for lunch Especialy durring rush hour and learn how it is to be polite and efficient like this restaurant. Their blindingly fast .
Great team, fast service. Very happy
The chicken burger was hot and very tasty. The muffin makes a delicious snack. This is a great place for a meal or a snack. This is a good place to bring the kids. Wheelchair accessibility: The entrance has slippery tiles but also has staff that mop constantly to keep the dry and safe.
Don t order from this place. They lost my order two times before I had to cancel 2 hours later. If they can t handle a delivery order they should remove themselves from third party apps.
I go to this McDonalds often since its on my route and all the employees are super nice but without fail every time I use the drive thru something is wrong with my order. No fries, missing burgers, wrong amount of nuggets, and the worst one- a Dr. Pepper when I was expecting a delicious coke check your bags before you drive away!
McDonalds used to be better. Now, the portions are smaller than before and way more expensive. I mean, I still love to eat McDonalds, but for the price is not that attractive anymore.
Ok
Perfect service but not the quickest. Who cares? I got my food and Im happy.
Horrible. The website says drive through is open 24hours but when we drove past the window on Saturday Night/Sunday morning the girl working told us they were temporarily closed . This was not indicated on the website nor on the screen or door therefore I do not believe the location was shut down.
Thank you for being open on Christmas night
Building was closed at 6:15 am even though the hours say 5:00 am-11 p.m. I had made a mobile order, so I had already paid, but the employees would not open the door and I was unable to receive the food I had paid for.
Always the best yay MCDONALDS!
Typical McD, drive through is always busy, even around 11 PM, plenty of parking around.
One of the best Mcdo locations, always clean and courteous.
Good service, polite employees, plenty of parking, clean place Parking: Shopping center
Was served a generous portion and the service was quick
Love the coffee better than tims
Go here if you want rude people over the intercom. Very bad service here, today was my last straw, also check your bag before you leave. Guaranteed the order wrong and if you say anything.
Super fast, didnt take 30 minutes like most locations.
Another Mcdo
extremely fast at providing food. despite messing up my order, they corrected it without any hastle, quickly. if you ve never eaten here, it s a must while you re in town.
Normal drive-thru service...but like everywhere else the fries are cold.
Very rude overnight staff, cuts you off on the intercom before you have a chance to say what you want to. So impatient at 3 am with no customers around.
