Wendy's in Dollard-Des Ormeaux

Had the Baconator (my favorite). Kudos to the guys behind the counter. Hard workers.

Old soggy fries, served by a rude purple haired employee. Not a great experience.....

Floors were all sticky

The best Wendys in the west island.

They have the new sponge Bob Krabby patty!!

Ordered the Deminator Baconator This is what I got. DO NOT GO HERE! SCAMMERS Food : 1/5 |

very fast and convenient and delicious with sponge bob burger

Great people. Prices can be high, so use coupons, and specials. Clean. Self serve super soda machine. Parking: Limited spots, but on all sides.

The place was very dirty, tables, floor, especially the bathrooms were horrible, I do not recommend the place, I ended up disgusted!

Decent service. Cleanliness leaves something to be desired. Questionable condiments/drinks counter. Sticky floors and tables.

not sanatized

The employee didnt speak a word of French and even English was difficult so of course I in no way received what I ordered. While waiting, a glance at the kitchen clearly indicates the uncleanliness of the place.

Horrible customer service , food quality and quantity was dreadful, cashier seemed uninterested and barely acknowledge when said hello or thank you, they don t hand over the instead throw it and walk away. Worst wendy location i have been to.

Menu needs to updated. Nothing new.

Very good Wendy, very fast service and drink machine is amazing

Food was disgusting, for 17$ you would think that you could get a decent meal, fries are cold and bland, burger was cold and bland, only good thing was the drink, for 17$ I except better, also why is this location rated a 3,8 when everything was bad

So today I went at the drive thru to get a frosty with my electric scooter and as we all know a electric scooter is like a phone u take it everywhere with u so I didn t want to go in the store so I went to drive thru so I was like hello hi is anyone there Wendy s hello and after the gurl with purple hair idk her name told me with a mean tone of voice and a mean way of talking « avance à la fenêtre à la place et ferme ta geule » like she really didn t respect me i never put bad reviews but Wendy s you guys are hiring bad employees she wasn t nice with the customer and as we all know we should always be nice with the customers so I advanced to the window and the gurl with purple hair left bc she was scared she went to hide and a nice guy he had curly hair he took my order and was really sweet and after when I left the gurl came back. So guys I don t recommend u this Wendy s when it s the worker with purple hair she was so disrespectful and mean. Wendy s u could do better on the ppl u guys are hiring.

Great Wendys! Nice staff and awesome service. Food : 5/5

The manager Nirag was really helpful and resolved the issue of the wrong order I received. Food is always top notch. I appreciate the help and making sure everything turned out good. Food

I absolutely love Wendys but the English muffin with bacon and egg I was served this morning was the most disgusting thing Ive ever had. The bread was hard as rock, I couldnt EVEN BITE INTO IT !! into the garbage it went Food

The people working here are at least as good as the food, which is EXCELLENT!

Food was amazing! I got the French toast sticks, the vanilla white chocolate chip strawberry frosty and the bacon poutine. I loved every single one of the things I ordered. So yummy! Only thing that makes not rate a 5 star in total is the customer service. The person who served me was flirting with me which made me a little bit uncomfortable and just wanting to leave as quick as possible

Cirdial and fast service.

2nd time ordered food. Food are fresh and excellent service. Patrick from mobile order to the manager are awesome.. I highly recommend this place

Went to the drive through. They told me to wait in front of the door. My guy comes out with the wrong food. I tell him he says OK no problem, gimme a minute and Ill fix it. 20 minutes later. I go to the drive through again. I tell them Ive been waiting... They tell me the food is right here. I open the bag and they forgot an item. I didnt even get a Sorry. There was five people working.. Bro. Why? How?

The hamburgers and chili were delicious. The staff were friendly and helpful also. But the bathroom was not clean.

Waiting 20 minutes for a breakfast trio. And there is no one here but me still waiting Seriously?? Food

Excellent

Love the drink machine, fun to play with. Coupons help a lot to get a bite for two for $20. Hope they get sippy soda lids like Costco. Parking: Limited, and a bit trickier when busy.

It is hard to get excited about fast-food. The service was very fast and friendly. Makes it better than other Wendys in the area.

Wooow

My adults ordered at the drive-thru, we paid and we were served. I don t think I ve ever been served so quickly

One of the better Wendys restaurants

Good

Tasty Parking: Enough parking spots. Food : 5/5 |

Burger made with 100 % fresh,never frozen beef , fresh salad , very yummy frosty..

Says they close at midnight, but staff decide to close whenever they want starting at 11pm. Wendy s is far superior to any fast food in the area (i.e. McDonald s & A&W). Why say you close at midnight, when it s a gamble every time after 11?!? Just close at 11 if that s the case. Just very disappointing every time after hockey games and nothing to eat at home.

Do not order from here

Wheelchair accessibility: A little narrow entrance but accessible although the buttons for the doors going in were not functioning (2024March). Food

The service is fast and the restaurant is clean. On the other hand, the employees do not speak a word in French and barely in English

The burgers are great but the fountain drinks are almost pure water. It was a bad part of a nice snack. Hopefully one day they will give what we pay for.

Juicy, tasty burgers. But, why, no relish available?

Kids enjoy going there and love picking their own drinks. Great service too!

Its rich

Good place to eat and relax. Very warm staff.

Never get your order right and when you pay for a bigger burger youll get a smaller burger when takeout. By the time you realize youre already gone. Worst restaurant.

I used the online ordering for the official Wendys website. The intent was so that when I got there on the way home, the food would be ready. It was not even close. The food was paid in advance, but when I arrived I was asked to pull over to the side, and someone would bring it to me. The food was consistent for Wendys and was good it was just the whole pick-up process that was annoying as the restaurant was not busy....

Terrible Wendys , the manager will tell you to park your car even for small orders so there timer resets. I told her no, parking was full, Im chilling here nobody is behind me. she then said ok Ill make you wait 20 mins , horrible manager and you are not even understandable on the drive through speaker you sound like youre wearing a plastic bag over your head and you left dirty little hairs in our food very disgusting !

Went in to get a gift certificate for Xmas and was served promtly with a smile :)

They dont give good service

The meat on my burger was pink and not well cooked. This is unacceptable.

I ve been coming to this location since I was a kid. They ve been consistently the quickest and most efficient location I ve ever been to, by a long shot. Keep up the good work.

We did drive-thru and they got our 4 orders correct, was not busy. Food was decent, nothing to write home about

Slow drive thru

A great place for a good burger!!!

Fast

Fast service most of the time. Lately theyve been out of certain items or condiments. Its still a clean looking location. Wide variety of fast food, Like chilli, Ceasar salad, baked potatos, hamburgers, fries, Poutine, Chicken wraps, etc

Ok over all, had the baconator, and we sll know bacon makes everything better. Thought the bun was ok, and prefer the burgers at another burger place close by. Was suggested the awful cheeze fries, which are just regular fried drowned in partially melt cheeze sauce. A bit better than some similar meals out there but still stinks. PS please clean tables more often and especially toilets... thanks

every time we order through Uber every time the order is wrong this time exceed expectation the bread had MOLD we took picture send to uber with a picture on it all sausage sandwich missing egg and sausage was only cheese every time missing order

Nice and quiet

If there is zero star, I would give it, drive-thru order was missing items

It was good, I love Wendy s fries. The location was not too clean though. I recommend that the tables be wiped down often as it s a fast food restaurant.

Food is what is expected. We ordered the spicy crispy chicken sandwich, Daves burger, poutine and nachos. And they have a drink dispenser with endless choices. The only complain is the crispy chicken was really thin compared to other places. Service is quite slow, but they have order in and drive thru so thats probably why. Maybe drive thru is prioritized more. I hope someone will be in charge of making sure the place is kept clean. The restaurant and furnitures are quite new but tables are sticky and messy which cannot all be blamed to the resto.

Difficult to get service in French

Quick service decent food

My 42 years on this earth, I ve had many a Wendy s burger. This place by far had the crappiest one. The patty wasn t fresh, you can tell it was sitting out for a while. There also wasn t any mayo on it which felt like a special order gone wrong. On the flip the fries were hot and fresh.

It was a standard Wendys experience - as expected; no good or bad surprises.

9 of 10 times you guys get the order wrong incompetent

This Wendys genuinely only hires employees with the highest tier brain damage. Only go here if you truly dont care about your order. Its essentially charity when you grace this establishment with your patronage.

Don t go there unless you are willing to do wait 30 minutes - staff on slow motions !!!! Unacceptable !!!!!!

Had a baconator

We did the drive-thru and services was fast, hamburger & fries hot. Entered the restaurant to wash up and it was insanely busy due to ice-storm. Bonus - Wendys had power, internet and they kept everyone happy. Way to go !!!

Very cool as a fast food restaurant

Sunday 5:00pm drive thru broken asked to come inside no problem. Go in guy at the cash very polite and nice I thought to myself wow he s the other one working? Watched a girl with her hands on her hips for a good 5 mins while our cashier went and did everything. Then mysteriously 4 other people come out of the back including a shift supervisor so why did the cashier have to make the fries grab the nuggets and help the girl on burgers if he wasn t the only one working?!?! I know staffing is rough but this poor guy should have just been working alone. 5:00pm and there were hardly any customers now I know why management could be better

They almost never have vanilla frostys

Wendys these my favorite fast food ever I could give a bad rating!!

Update to my review: Ive been going to this Wendys for over 20 years and the last few times have been aweful. Burgers were undercooked with Uber which I reported but today was the worst, the lemonade was rotten, where I immediately vomited, came back to tell the manager who really did not care. At the same time, a drive thru order returned his lemonade for the same reason. I asked the manager to stop serving it before someone gets sick. Now 5 hours later, I havent stopped throwing up, I dont know if its the food or the lemonade but Im never going back. Manager really wasnt concerned. This Wendys has changed owners a few times in the last 15 years. The new owners and staff are nice but I find them very quick, almost impatient. The food at Wendys is always great, they often have coupons and deals!

Unfortunately I was disappointed tonight at Wendys as I drove though for a pick up. I ordered a grilled chicken sandwich and got a spicy frid chicken sandwich. I also ordered fries without salt, I got the regular fries. The one thing I got correct was my drink... which I had asked without ice.

Tasty

I went in with a friends son and there were no specials available. I had the number one combo and he took a number two. I think it was but it was shocking to pay about $28 for two trios. I dont think Wendys is worth it or any fast food place unless you use their coupons. . Sadly the fellow that greeted us said he came from another store and the friends son said he said he was a manager brought in because he wasnt the original or regular manager. He spent a lot of the time with his back to us when we were at the cash waiting to order. I didnt feel our communications were easy and I tried a compliment and a kind word, but it didnt make things any better and the staff all seem to be nowhere near the front counter but busy cooking and serving the takeout windows. This tall manager seemed from another store, apparently, seem to be busy doing more than one job. The place looks kind of nice in the way it was finished and more like a restaurant than a fast food joint except for the seats and tables. There was actually almost nobody there and it was lunch time. We arrived around 11:36, almost 11:40 and we were there for most of an hour and a couple of people came in but not many. Very surprising for a fast food restaurant that needs to stay in business. Maybe theyre business was takeout because the whole staff was kind of busy doing stuff, but they were basically six people inside besides us at lunch time until about 12:30. The burger isnt great. The fries were good enough. Certainly. And without coupons I feel its way too expensive . Maybe because of the pandemic and a lot more home cooking. Im used to far better quality food and since I used to eat at a restaurant twice a week, different restaurants and one nice Italian restaurant the same back when prices were much better before the pandemic, Im kind of shocked that quality has gone down a bit in my humble opinion or was it this quality before? But the prices of certainly gone up! Next time I go for junk food Ill have a coupon for a trio for one person or for two people and not pay those type of prices. I could have eaten at a regular restaurant or one of the breakfast franchises that also serves lunch for roughly the same price with a lot better food quality and individual nice service at the table. The service here was non-existent in fact, and most of it was self-serve for my own drink. Push my own ketchup pop, open my own salt and pepper. Take my own napkins. I had to ask where the cutlery was and they were individually wrapped in Saran wrap. My friends son said a machine did it but I dont think so. Individual people had to touch the cutlery to wrap it by hand and whats the purpose of that because people are touching it. I was just so very not impressed with this location and this Wendys restaurant. . Really too bad. The manager that came in from another store was sort of apologetic but it didnt change anything that his back was to us more than he was taking our order at the cash and facing us and the training of. Have a nice day. Thanks for shopping at Wendys or whatever was totally non-existent and I was quite frankly, disappointed. .

Extremely fast service, modern and very clean dining room.

Order from Uber and they took over 1hour to make the food I had to cancel

Great spicy chicken burgers, fast service!

Will never order from this one again. They forgot some of the order and had to reorder and pay Uber charges again a nd again they failed to send some of the order Service

Not enough stuff

All very good food, service and understanding English language is great, Correct order first shot, and 5min wait time, great, only were some counters, pop machine, and some tables were neglected, a bit sticky, hey a bit of improvement, I will give them 5 stars. Keep up the good work guys. Thanks again

Although the kitchen is good. Hygiene and service leaves something to be desired. During my visit I saw a clerk throwing salt on the counter to a customer rather than bringing it... The floor was between slippery and sticky, I didnt even know it was possible to use these two adjectives at the same time! Surprisingly the food is tasty, I think the drive-thru would save me from having the interior experience of this restaurant!

Had cheeseburger trio. Not bad. Ordered cheeseburger and chicken burger to go and got two chicken burgers. Housekeeping leaves a lot to be desired mid afternoon on a weekend.

Seriously needs to be upgraded

Dining is closed

There arent many people but the place is always clean. The specials are really interesting. THANKS.

If you guys say you re open until 11 at least take customers waiting in drive thru waiting behind other customers you ve served.

Very poor service. Ordered the breakfast baconator and had to wait 15 minutes for the coffee. Then get told by employee youre lucky we let you in because I complained about the long wait This was at 9:15 in the morning . Other customers behind me had to wait for the coffee . PS: Like the Wendys hamburger meals, but breakfast meal was poor, bacon was very spicy.

Not the Wendy s I remember. Disappointing.

My favourite fast food chain

Always screwing up our orders chicken wrap with no wrap. Chicken wrap with no chicken raw baked potatos

We love going to our towns Wendys. Unfortunately, our experience at this Wendys was very odd. We had the idea of buying while flying, but the person working didnt understand our order. To help this person, we went inside. The cafe was empty, we called someone, but no one answered. We left without purchases. So. Strongly not recommended.

If I could put no stars at all, I would. My boyfriend and I waited a good five minutes inside the restaurant, waiting for someone to acknowledge us so we could order. When my boyfriend tried to get the attention of an employee, he made a rude gesture, letting us know that we had to keep on waiting. We left. Considering some of the comments about the food there, really glad we did!

This restaurant had gone downhill.

Always fast and good

This Wendys needs an upgrade!!

Second tome in a week Bought 8 small chocolate frostys was like chocolate milk not even close to being frosty Last time I go to see uncle Dave

I love Wendys, from the Baconator to the baked potatoes, much better than McDs. Cant complain.

not fresh at all

Limited staff. Place was a bit messy.

Cold food and lots of little flies inside the restaurant

Food is OK but I cant eat the bacon eater sadly.

I have actually never ordered food but they have amazing soda - I get an extra large grape or orange soda and it s a cool little treat during our late nights out and about :)

Clean. Service is fast. Food is good. One of the nicest Wendys that Ive been to.

Never get the order correct. Inside is disgusting even though they just re did it Food

Forgot my order, kept me waiting but at least they brought it to my table. Bathroom was disgusting though.

I only do drive through and I find it takes time but its because its good service and the food is good especially the number 6 spicy chicken burger and fries and gravy

The have very fancy soda machine. But also the place is very updated.

This place is one of the fast-food spots I usually go to. Based on price, everything is perfect: quality, value, and service. Mostly, I prefer to have my food to go.

okay expérience. professionnel staff . i know i have attitude but everything was settle carefully.

It s Wendy s

It is going to take you forever to get your order, even in off peak hours. The floors are also very sticky. You would be better of going to the location at Hymus and Sources if you absolutely have to get Wendys.

Always service with Smile order is correct staff polite and most of all food picture perfect every time.great job!keep up the great work burgers dont look like someone was walking around with it in there back pocket like some other CLOWNS we all know.

Worst customer service ever. Zero customers in store or drive thru but they will ignore you for as long as they can. Taking my order but answers a phone call (personal) and proceeds to talk on the phone while serving me.

Food very good

Go in since I hate the way they usualy treat you at the drive through, was in there for a short minutes? An employee saw me never came to me, I think the manager saw me, didnt come either. Thats 2023 for ya

Very nice place to chill ... People are friendly The staff is amazing Food : 5/5

got sick after eating here

Clean, efficient and good quality. Ordered baconator, crispy bacon

It was good

What a mistake it was coming in here ! Disgusting dirty restaurant and the food was dreadful! Cold, old fried and old oil. Do not go in here !