Sushi Sama (DDO) in Dollard-Des Ormeaux
4059 Boul. Saint-Jean, Dollard-des-Ormeaux, QC H9G 2R4, Canada
Business Hours
Services
Photos
Reviews
Most Mentioned
Food is fresh and good. Service was quick probably because we arrived at 11:30am We came in, the man who greeted us shared they had a lunch special. The menu priced 16pieces at 13$ but I was charged 15.50$ on the bill and was told the prices had changed. I then asked where the rebate was on the bill and he told me it was done automatically in the computer. Same thing for my tuna poke bowl. I left him over 5$ in tip before realizing and now I feel robbed.
I've bought sushi from here a few times over the year, it is always delicious and fresh. Not all sushi places let you get a full vegeterian plate so it is appreciated. The place is small, but nice and I've never had any employees that were anything other than professional and kind. However, please do fix your opening hours because I walked 30min to get to you and arrived around 11:30 and you were still closed.
We usually love Sushi Sama chain. Menu is great and tasty and have ordered in 3 different locations before. First time in DDO and ordered Salmon poke bowls. Most ingredients were fresh like the rice, salad, cucumber, massago, but not the most important component: the salmon. It was fishy, hinting the freshness is to be doubted, and we indeed got stomach ache after eating it. It was for Friday lunch time, with the 3-4 days of continuous hot weather (30C+), we gotta be very careful with raw ingredient storage. Got a refund from Uber Eats so thank you for that, but would've rather have a great safe meal to eat instead. Never had an issue with the one on Pierrefonds, but then again, never had this weather situation. Might try again as other reviews mentions freshness so it was only a bad scenario.
The sushi is fresh thanks to the tuna. The sauce comes to balance everything. The taste is bright and sumptuous!! Really love it! I will buy again on my next order.
Nearly always a hit. We always get the Sama and we love the freshness. Prices have increased over the years, we wish could enjoy this healthy option more often.
I always go to this Sushi Sama (even though there's another closer to home, Kirkland). Quality is pretty good, though not always on point (we've had a few duds, but it happens).
Ordering was easy, user friendly site with time for pick-up and different methods for payment. We opted for the 28 assorted platter and added Unagi and Ikura. Well priced, food was ready within the specified time and staff was friendly. #supportlocal
Very busy place as it is new but staff were super friendly! Sushi is also very good! We got the assorted 36 pieces, replaced nigiri by futomaki.
Took forever to get my order, and missing one piece and not picking up my calls. Not pleased at all for the price.
Food is amazing! Staff was awesome.
Great for takeout. Order sushi by the piece or get a lunch special of 12 or 20 pieces where the chef picks the order. Much cheaper than ordering by the piece.
Amazing sushi! We order twice a month and it is very fresh. Tasty selection on the individual roles. Recommend 100%
Always fresh nice staff
The food was delicious They were Wellington and able to modify it to my needs Loved the sashimi! I didnt even made time to take photos! ;) Food : 5/5
Great vegetarian options
I had made an order online and didnt quite understand the difference between one kind that could be made 2 different ways (rolls and handrolls) so I chose the one I thought was the 6 pcs but was very mistaken. When I got home and opened it I was so upset that it was one large piece and not the 6 small ones. I called the restaurant back and explained what happened and I was amazed when they said to just bring it back and they would remake it the actual way I wanted. They explained it to me but were not rude or judgmental. The service was outstanding and I was so appreciative since I am on a very tight budget and this lunch was supposed to me my treat. I certainly couldnt afford to pay again so Im so grateful for them. Thank you
Very fresh and tasty Best sushi place in the area !
They are amazing! Such sweet staff too
Vegetarian options: Decent amount of options for those who dont want to eat raw fish. Food
They don t close at 8:30 like google says, it s a little frustrating.
Its vrm adorable the price and magnificent and its very kind and its very fast and its always fresh when food its vrm beautiful
Always friendly service, very welcoming no matter how busy they are.. and they are!!!!! Fresh sushi. No complaints!
I order from here often as I live nearby. The food is always fresh and delicious. Unfortunately, I had a bad experience this evening with the service. I ordered via uber for delivery. But the restaurants closing time was quickly approaching and uber had no drivers so I decided to pick up the food myself. We called the restaurant to make sure that when we got there, they would have our food. A young woman answered. During the call, I could hear an upset employee in the background asking about how long it will take us to get there. Again, it was not our fault as we ordered on uber only to find out at the last minute that they had no drivers. We rushed over as we knew the restaurant was closing. When we arrived we were greeted by a younger woman who was polite and gave us our food. However, there were 2 gentlemen visibly upset that they had to stay past closing. Arms crossed starring at us. Extremely unwelcoming. I was disappointed by the attitude I received as I have supported this restaurant since they opened.
Misso soup tasted like a mix of soap and dirt. The sushi was bleach at best. Ginger tasted burnt. Soya sauce tasted like honey Been there manny times before, and this will be the last. Called to complain, person who answered said sorry. No offer nothing. Too many other great sushi places on the west island
Have not even tasted the food. I am a sushi lover. My regular restaurant is closed until the 14th for Covid reasons. Aikawa. SO... I decided to Uber eats from a new place. I read the reviews. I imagine the food is good. I have been waiting for about 2 and a half hours for my food. My poor Uber driver has been sitting at the restaurant for 50 MIN!!!! Waiting for the food. I was texting back and forth with them until I decided to call the restaurant to voice my concern. I suggested that they stop taking orders via Uber if they are too busy to fulfill them in a timely manner. In any case, SHE hung up on me. SO, all this to say... that this may be a great place... oh, and my order is finally PICKED UP. its now 7:54 and order was placed via Uber at 5:30.... SO... All this to say that if you are wanting to order sushi... Order somewhere else...They dont have the staff to service UBER demand. I will also report this to UBER.
This place was a waste of money and time. We ordered through uber and had to wait for over an hour and a half. Even the uber driver had to wait for a half an hour to pick up the order. The sashimi was bad with salmon not being fresh and slightly grilled as it was frozen. The omega three sushi was falling apart. This particular place reminded me of the cheaper sushi you pick up at a grocery store.
My wife ordered on line, order is over an hour late and they wont pick up the phone and of course she paid in advance. Never ordering from them again.
Honest review: Food is pretty delicious for take out sushi - I get it all the time. But don t expect your order EVER ready when they say it will be. Ever. I literally ask for 30-45 minutes earlier than I plan on having it delivered or picked up.
I order here often. They can get very busy so it s easier to go to the website and order in advance. I have tried another location and did not enjoy their sushi. I love this location especially!
Good poke bowl. Both the salmon and tuna were fresh. The gentleman was also very accommodating as he presented a few quick options he could make as I had arrived right at closing time.
Food was good, service was good and staff friendly. Removed 2 stars due to food handling, gloves touching food should not be touching anything else ex. Cash register, adjusting eye glasses.
Sushi Sama is my favorite sushi place they have alot of great vegetarian sushi options
TERRIBLE SERVICE!! I ORDERED MY FOOD AND IT TOOK them 1h30 min to get it!! worst place ever!
Didn t think it was so great, nothing bad, just a little stingy on the fish in the rolls. My wife liked it however, as did her friend.
Delicious! Friendly staff.
Very friendly and accommodating restaurant. We ordered takeout for a family of five including gluten free and avocado free options due to allergies. The food was amazing, plenty for all of us and for a reasonable price. We will definitely be ordering from here again!
Excellent Quality + Reasonable Pricing + A1 Communication & Follow up = A winner
Honestly, its probably the best value for money youll be able to get by going there. The sushi is delicious, the service is fast and courteous. Never had any problems with them. A must to try.
Had a promotion from UberEats claims $30 any first order of mine, I never tried this place before but our food never came.. They called me to confirm our address which was my mistake and claimed it was coming but they never answered.
**Buyer beware** I guess you get what you pay for in quality AND experience? Our food never arrived. Even after they called in to confirm our address.
HIDDEN GEM IN DDO. Sushi is fresh, you dont feel badly after eating here and the price is more than fair!
I watched the staff roll the sushi, machines! ;)
Delivery: sashimi was low quality, Maki were okay. Took 75 minutes to prepare my order. Not much selection compared to other sushi restos, despite being a chain restaurant.
Excellent place for Poké bowls. The products and prices are excellent.
Waited over 2 hours for delivery. And nobody pick up the phone
Took out the 54 piece plate this evening. Very satisfied.
Good sushi!
Soooo delicious and so successful, order your sushi ahead of time.
Great
The Best Sushi in the West Island. Hands Down! You wont be disappointed! Quality, Price and Service are Top Notch!!!
Excellent service !!!fast, friendly and the food is delish
Best value sushi in the west island! Great quality
Order took forvever to come and once received, found out that it was another persons order. Called the place and was immediately put on hold for 15 minutes and then hung up on us. We called back to explain we got the wrong order, they acknowledged the mistake but no compassion whatsoever, not even a sorry. They simply told us to deal and complain with uber and then hung up. No resolution on sushi samas end.
Honestly, I read so many amazing reviews for this place that I was excited to try it. I eat a lot of sushi, so having another place to order from is awesome. The variety in rolls was good and I was excited choosing from the menu for my birthday feast! But it fell flat for me. It all just tasted ok. Nothing special and definitely not the best as others mention, not even within the price range. The tuna itself was great but the salmon just so so - and I ordered a lot of salmon since it is my favourite. There are definitely better places in the price range, so I am not certain I will give this place another try.
very fresh very tasty, good price. we ordered a platter chef choice and they made it according to our preferences. Very happy we found this new sushi place in DDO.
Amazing!!! We order sushi once a week through a delivery app. Or directly through their website. Sushi Sama was a new arrival on the app and we ordered as their menu looked amazing. I can t say enough about that place. Their seafood salad, Ahi Tuna Salad, their sashimis; caviars; rolls; everything was amazing! We are now regularly ordering from them! Highly recommended! Keep in mind that delivery on orders can take 45 minutes to an hour and a half! But worth it!
Amazing when the rice in your sushi is still warm.....they make amazing sushi and the tuna poke bowl was good too.
Absolutely unprofessional and worst service I ve ever experienced. I waited specifically to place an order and placed my order at 4pm EXACTLY so that we can eat. We waited 2 hours, until finally we get a notification that the restaurant cancelled my order. I call them to resolve this, absolutely furious. The answer I get from the woman on the phone: We didn t see the order being received on skipthedishes, if you want to reorder, the order will only be ready in 1 hour. How I have a family of 5 without dinner for the night for their mistake and they won t even rush us an order. This isn t the first time with this restaurant. Absolutely worst customer service I ve ever dealt with, and every time we order from them they get the order completely wrong. DO NOT RECOMMEND THIS RESTAURANT, I would rather spend the extra money and go to Maiko in DDO. Edit: we decided to try it again, and I do have to admit that the quality of the sushi today was absolutely phenomenal.
Very good sushi. But bad service AT DDO only. They didnt want to take my ordre when i called AT 8h40. Because they were Going to close soon after they ask me for my adress. IT is about the employée and not the restaurant. Because the restaurant is one of my favorite for sushis. IT is only sad to know that employées dont give a s#/&
Fantastic sushi but they often dont answer theyre phone. Best to walk in and order
Very good sushi place. I must say, best I ever tasted in DDO.
decent sushi at decent price
I order directly from my online account and after about 10 orders so far, they have never missed the requested pickup time. This place is bustling every time Ive walked in yet there is always at least one or two staff members that promptly acknowledges your presence. The sushi is simply superb as well as the fact that they offer an incredible variety that will satisfy all palettes. Have been eating sushi since 1987 (when there was about a dozen sushi restaurants in all of Montreal!) and can certainly classify this restaurants grade on the very high end of the scale. Keep up the great work.
Very disappointed with this restaurant. We ordered for the 1st time tonight. I specified at least 5 times that I had shellfish allergies and could not eat crab, shrimp or lobster. The 1st thing I noticed when I got home was that one of the rolls had crabstick in it (crabstick contain crab juice) so I called to let them know that they made an error. They then asked me to send them a picture of the order. They were supposed to send us 2 replacement rolls to replace the 14 pieces that contained crabstick. We called them at 7h50 and we received order at 9h05. We live 10 minutes away. How does this take over an hour? We will never order from here again.
Good noon special. Decent price to quality
Super easy website to order online, the food is always made fresh and tastes amazing. Great staff too!!
Great sushi! Fast and careful service! Well done to the team!
Great price, staff, and service:) will come back
I ordered online 20 minutes before arriving there. I had to wait a few more minutes for my order to be ready, but nothing excessive. The staff was courteous and the sushi was very good and fresh!
If you like to accompany your sushi with SAUCE AVOID THIS PLACE! I placed an order of about 25 sushi to take out and they gave me SAUCE! THEY ARE REALLY CHEAP! Never again....
Good sushi for the price.
Best ever! Absolutely loved the friendly service and chef Chris and his crew!
Horrible customer service. They made a mistake and refused to remake the order. Order specified NO FISH OR CAVIAR, and when they ran out of chicken and called, we said NO SHRIMP. Order arrived with shrimp and caviar, which they said was fine because shrimp is not fish. Huge decline in quality and customer service since their strong opening
So sorry for that because I hate giving bad reviews. This review is for delivery... I dont judge the place here, just the food. I dont know if its as expensive or if the prices are super high on Uber but I ordered 70$ of food and Im VERY disappointed. The sauces (should I say mayos) with all the sushis were not good, the two specialities I took (I doubt I was unlucky there) really not so special and the rest while not bad clearly overpriced.
Best quality for the price
A bit of rice in the poke bowl, disappointing for the price..
Vicky was super rude over the phone with me. She would not substitute my soya sauce for a spicy mayo which I have had done at this location before. She told me that they dont do customer service at this location. Well, this is the last time I ever order from sushi sama. They have lost a loyal customer over a simple request. Also, she would not let me speak to her supervisor. Avoid this place at all cost!!!
Delicious and great value !!!
Love the place and the staff! The food is fresh and delicious
Delivery was fast, taste was decent, until I spent 7 hours puking my guts out over a toilet bowl. This shop gave me BAD food poisoning. I would not recommend it.
A bit pricy but like the quality of food
I discovered this place by accident on a walk and the food is absolutely delicious! The prices are very reasonable and the staff are amazing! I now walk there three times a week for lunch. Highly recommend!
The best sushi place in my opinion! Always fresh food, reasonable delivery times, affordable price, I recommend!
The sushi is delicious but Jesus Christ they take almost two hours to prepare a plate of 40 sushis? For real? Don t order from this place if you re hungry now, you ll die from hunger before it s ready
Great food and great staff. Give them a great big BONJOUR when you come in and youll be warmly welcomed!
I took the chicken pokebowl. It was good I also took the sushi pizza which was excellent. The portion is descent.
Very friendly staff. They were able to fill my large order to perfection. Everyone loved the quality of the food.
Sushi was fresh and delicious! Ordered online for pick up and they gave a little bonus roll which my boyfriend loved! This will be our new favorite sushi place in the West Island
Amazing, communication from them on time for pick up and bonus rolls! Second time ordering and super happy with the quality and taste Special attention to allergies as well
Really neat little spot, the sushi tastes really good and fresh, and the rolls are HUGE for the price. Definetly recommend it to anyone living in the DDO area.
Friendly staff working hard
It is a decent quality/price for a cheap local sushi place. You get what you pay for. I recommend this place if you dont wanna pay too much for sushi.
