Swiss Chalet in Don Mills

900 Don Mills Rd., Don Mills, ON M3C 1V6, Canada

★★★★☆
(899 reviews)
Categories: Restaurant

About

Swiss Chalet in Don Mills, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Website
swisschalet.com
Address
900 Don Mills Rd., Don Mills, ON M3C 1V6, Canada
Plus Code
PMG5+P9 Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–10 PM
Tuesday
11:30 AM–3 PM
Wednesday
Closed
Thursday
11:30 AM–8 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM
Sunday
11 AM–10 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
899 reviews

Most Mentioned

take out (43) fries (38) server (27) order (26) mahmed (17) ribs (16) smile (13) rotisserie chicken (9) personality (6) dark meat (6)
5 stars
570
4 stars
155
3 stars
67
2 stars
30
1 stars
77
★★★★★
December 17, 2024

Priya was a gem today while serving us. Super bubbly and courteous. She made over dinner best by checking in and ensuring our foot was to our expectations. Thank you. Will come again! The location was also clean and kept neat even during a dinner rush. Love it

★★★★★
December 17, 2024

When I went for the first time, I thought nothing of it, but after seeing how amazing this place is, it is incredible!!! The staff were so kind and treated me so well, and the manager, Alma, she is the most kindest!! She treated me kindly. 100% recommended to go to this place!! Without a doubt, I will come again!

★★★★★
December 16, 2024

Alma gave us very good customer service. We felt very welcomed at Swiss Chalet. The atmosphere at the restaurant was very nice and cozy. She handled the service very well and the quality of the food was very good, it was still warm and yummy. We look forward to coming back to Swiss Chalet to encounter more experiences like these. — Maria and Jomar Dela Cruz

★★★★★
December 11, 2024

I visted this location a week ago.the atmosphere was awesome and cozy we sat near the fire place enjoyed the food our host priya was smiling and was friendly overall good experience

★★★★★
December 9, 2024

The food was great.service was amazing. We ordered 20 meals at the takeout. food came out in less than 10 mins. Definitely coming back again

October 27, 2024

Absolutely disgusting. We paid $50 for 2 meals and we received uncooked hard French fries and the smallest piece of chicken I have ever gotten served. Called to complain and got hung over up on twice!! extremely disappointed and will never order from here again, I was offered a refund of $3.50 for just the french fries. Will call into head office tomorrow

★★★★★
July 29, 2024

I recently dined at Swiss Chalet and had an exceptional experience, thanks in large part to the server, Ritika K C. From the moment we were seated, Ritika’s welcoming and friendly demeanour made me feel right at home. Her beautiful smile and positive attitude truly enhanced my dining experience. The food was excellent, with each dish perfectly prepared and full of flavor. The waiting time was reasonable, allowing me to enjoy my meal without feeling rushed. Additionally, the restaurant’s atmosphere was cozy and inviting, making it a great place to relax and enjoy a meal. Overall, Ritika’s outstanding service, along with the delicious food and pleasant ambiance, made for a memorable visit. I highly recommend Swiss Chalet and look forward to returning soon.

★★★★★
June 3, 2024

The ambiance is on point. Service was great. Alma served me and she was very nice. I had ribs which is very tasty and tender. I had the cheesy bread and ceasar salad for appetizer and it didn’t disappoint. Overall experience was excellent!

★★★★★
December 21, 2024

The food and place was amazing, but what really stood out was the hostess, Marie, who was incredibly attentive and made sure we felt completely taken care of throughout the meal.

★★★★★
December 21, 2024

The food was very delicious especially the desserts !!! The atmosphere was very calm as well the moment you walk in. Marie was outstanding !! She greeted us with a warm smile and made us feel welcome right away. She was attentive throughout the meal, refilled our drinks promptly, and checked in at just the right moments without being intrusive. This service made our dining experience truly enjoyable. Higly recommend to visit this restaurant !!

★★★★★
Local Guide
December 20, 2024

Maitri provided exceptional service! Attentive, knowledgeable, and kind, she made our dining experience unforgettable. Five stars isnt enough she deserves a million!

★★★★★
December 20, 2024

Swiss chalet chicken always so good I really enjoy the chicken and baked potatoes Stuff are very friendly and helpful Dawn is a great server Food : 5/5 |

★★★★★
December 20, 2024

I had awesome server maitre and we really enjoyed our meal

★★★★
December 19, 2024

Parking: Plenty of parking Food

December 19, 2024

Ordered soup and fries online and waited 15 minutes in lobby. Woman came in after me and ordered a full meal and left before me.

★★★★★
December 18, 2024

I had a great experience during my visit over there appreciations to muthu for helping me out. Good food loved it.

★★★★★
December 18, 2024

Food and service was amazing. Priya s very good , great customer service and spirit!

★★★★★
December 18, 2024

Great

★★★★★
December 18, 2024

Cathy is a wonderful server!

★★★★★
December 18, 2024

The food was freshly prepared, well-packaged, and absolutely delicious. But what really stood out was the service specifically, the helpfulness and professionalism of Muthu Laxman, the staff member who handled my order. He was friendly, efficient, and made sure everything was exactly as I requested.

★★★★★
December 18, 2024

Very satisfying service and food Parking: Wide space parking Food : 5/5 |

★★★★★
December 18, 2024

Good service

★★★★★
December 17, 2024

The food is super delicious

★★★★★
Local Guide
December 17, 2024

A great family-friendly restaurant...consistently great service at this location!Amazing stuff and friendly manager Alma and Priya . Parking: Best Swiss chalet #1 Kid-friendliness: Servers are very friendly to kids. They get toys at the end Wheelchair accessibility: Good wheelchair accessibility

★★★★★
December 17, 2024

The dine experience was awesome here . We came here with the seniors from the old folks home. The service was friendly and hospitable. Priya helped us to get the meal on time

★★★★★
Local Guide
December 17, 2024

Great quality food, and amazing guest service by Priya.

★★★★★
December 17, 2024

Great food, but best of all, great service! Someone greeted us at the front with a wide smile and our server Mahmed, was probably the most perfect server ever! I highly recommend trying to get that server if you plan on eating here.

★★★★★
December 17, 2024

Wonderful service by mr laxman

★★★★★
Local Guide
December 17, 2024

Im visiting the shop for 1 time and I dont what was the signature dish ,later the staff,Mr muthulaxman suggest me some dishes, it was very wonderful and fresh

★★★★★
December 17, 2024

The takeout service was really impressive, and I have to give a shoutout to Muthu Laxman for making it such a pleasant experience. He handled everything so smoothly from making sure the order was correct to packing it perfectly and delivering it on time. The food was fresh and still warm, which shows the care and effort put into the service!

December 16, 2024

We arrived, a party of 2 and were seated immediately. Now after waiting over 15 minutes, someone finally came to take our order, followed by a second server who wanted to take our order. It seems no one understands that you should greet your customers and get a drink order if you need time. Much better than simply ignoring them.

December 16, 2024

STAY AWAY. In the start we already knew something was wrong our waiter was not coming to take our order and we waited 20 minutes just for her to take our order . I was about to leave but someone already did . I ordered the chicken tenders and they were NOT COOKED INSIDE WAS COMPLETELY RAW (HOW DO YOU EVEN DO SIMPLE CHICKEN TENDER WRONG) . SAVE YOURSELF FROM GETTING POISONED AND STAY AWAY ,TRUST ME .

★★★★★
December 16, 2024

Chicken tastes amazing and the customer service was on top Love it Food

★★★★★
December 16, 2024

Alma is a amazing manager very professional and you be proud of her serVice and her team the best

★★★★★
December 14, 2024

Order at donmills and Barbara green was serviced by Pri and her services was amazing. Thank you for great service. .

★★★★★
December 14, 2024

Alma is very good

★★★★★
December 14, 2024

Visited this location for the first time,it is a best swiss chalet ever manager Alma and server priya did a awesome job. 5 stars for the food

★★★★★
December 14, 2024

Priya at the takeout counter was very helpful and kind

★★★★★
December 14, 2024

Delicious food, wonderful workers :)

★★★★★
December 14, 2024

Priya was very good, very polite and excellent customer service

★★★★★
December 14, 2024

Great lunch and Dawn was awesome b

★★★★★
December 14, 2024

everything was perfect! This place is super cozy and clean . so friendly, genuine, and just such a lovely personality! This swiss chalet is a great Donmill north york location. Delicious food, great people, pleasant atmosphere!! Food : 5/5

★★★★★
December 14, 2024

Priya was very helpful, excellent customer service

★★★★★
December 14, 2024

Everything was pefect! This place is super cozy and clean, so friendly, genuine, and just such lovely personality. This swiss chalet is a great Dinmill North York location. Delicious food, great people, and pleasant atmosphere!! Ill surely recommend this t o my friends Thank you Ms. ALma Montevirgen Rey, great job

★★★★★
December 14, 2024

Excellent foods and excellent service from staff members Vegetarian options: No meat products not even in the sauce Dietary restrictions: All vegetable and menus can be adjusted. You can remove or add an ingredient such as olive oils in dressing instead of vegetable oils

★★★★★
December 14, 2024

The place and staff are very amazing specially to alma who is very pleasant to us...very awasome and job well done to u... Dietary restrictions: You prefer to served a healthy but delicious salad specially for those people who is very concious on what they are eating..

★★★★★
December 14, 2024

We had great time at 900 don mills Swiss chalet Great service ,very good food ,Awesome stuff Kid-friendliness: Kid friendly

★★★★★
December 14, 2024

Vera level response, thank you swiss chalet.

★★★★★
December 14, 2024

Priya is very helpful

★★★★★
December 14, 2024

Good food service Priya Food

★★★★★
December 14, 2024

Cathy was wonderful! Great service, great attitude. Everything Cathy is great!

★★★★★
December 14, 2024

Went to eat here with my girl and its my first time. The ambience is great tho, great customer service Cathy and the food was delicious as well. Food

★★★★★
December 7, 2024

I had the most incredible dining experiences

★★★★★
Local Guide
December 7, 2024

Sofia is the best server. My daughters always want her to be at the restaurant when we come for meals. Kid-friendliness: There is a childrens menu. Kids eat free on Wednesdays with purchase of adult entrée. Dine in only.

★★★★★
December 7, 2024

Great service at Swiss chalet. Priya was awesome!! She is full of joy, kindness and enthusiasm - and makes the customer experience amazing!!

December 7, 2024

The manager was very rude. Please do better with training employees about being polite, Swiss Chalet. I will take this comment down in a week, but I will not be returning to this location.

★★★★★
December 7, 2024

I am at the takeout the host Priya was very help and kind def coming back

★★★★★
December 7, 2024

Had a great time at this place. Food was good, the server priya was really helpful

★★★★
December 7, 2024

Riya was a friendly and helpful server. The restaurant appeared to be short staffed but Riya did a great job serving us with a smile

★★★★★
December 7, 2024

On Remembrance Day we were there and Mahmed provided us an excellent service to me, my daughter and son. He served with smile and was very efficient. Other waiters like Dawn, Gerald and Maitri have provided great service to us. Keep up the great work everyone. Overall experience has been great

★★★★★
Local Guide
November 30, 2024

Had an excellent experience with Mariana and Maymed. Their service was the best weve had Swiss Chalet. Her attention to detail with kids and their service with the food was top notch.

★★★★★
November 30, 2024

Mahmed was an amazing server , he was attentive to every need we had , also our meal was hot and delicious due to our server who from as soon as we came and sat down he took our orders and within minutes our food was ready , Mahamed is an asset to any Swiss Chalet Restaurant! He s friendly and fast and we really enjoyed having him as a server

★★★★★
November 30, 2024

Food was very good and servers were friendly. Would definitely come back. A good spot to come with the fam!

★★★★★
November 30, 2024

Very good food. Server was very responsive and fast. Would definetely come back here again

★★★★★
November 30, 2024

Amazing place overall. Wonderful food and excellent service. The food was delectable and tasty. Would recommend.

★★★★★
November 30, 2024

The service was excellent. Retika was very friendly and professional. Food had good portions and it was tasty. Will come back again!

★★★★★
November 30, 2024

Priya was great!

★★★★★
November 30, 2024

Im in love with frank.

★★★★★
November 30, 2024

Good food, Mahmed is very friendly and helpful Parking: A lof of parkings Kid-friendliness: Great kids menu

★★★★★
November 30, 2024

Server Mahmed was great. Really friendly and courteous. Enjoyed the meal with my friend. Food

★★★★★
November 30, 2024

Priya was amazing and very helpful

★★★★★
November 30, 2024

Great service

★★★★★
November 21, 2024

I had an incredible experience tonight . Our server Riya was outstanding - so friendly, attentive, and really made us feel welcomed. It felt like dining with family. I highly recommend this place for anyone looking for a fantastic dining experience!

November 21, 2024

Food shouldn t come with fries. Some people has health issue and can t eat fries. Thank you Food

★★★★★
November 21, 2024

Excellent service and friendly staff. Sides were big portions. Kid-friendliness: Kids loved the variety Food : 5/5 |

★★★★★
November 21, 2024

Amazing service and such a great and helpful service provided by our server. Kid-friendliness: So kid friendly Food : 5/5 |

★★★★★
November 21, 2024

One of the best Swiss Chalet locations in the GTA. It s not too busy- the staff is friendly, welcoming, patient and considerate and the service is really fast and efficient. Delicious food - the rotisserie chicken is flavourful and crispy! Nice portions and they provided enough sauce and we didn t wait a long time to be served. Mahmed is a great server! Kid-friendliness: Family-friendly restaurant, accessible and cozy atmosphere. The staff is very welcoming and patient.

★★★★★
November 21, 2024

Great food and great service by Cathy are waitress

★★★★★
November 21, 2024

Riya served us tonight, and she did an awesome job.

★★★★★
November 21, 2024

Cathy was friendly and helpful! We enjoyed the food and will be back!

★★★★★
November 21, 2024

Cathy is great! She s always super friendly and wonderful with my children :) Parking: Usually plenty of space! Kid-friendliness: Cathy is always great with my children!

★★★★★
November 21, 2024

Cathy was fantastic! Love coming back here!

★★★★★
Local Guide
November 21, 2024

Great value for money. Our server Maitri was friendly and took good care of us!

★★★★★
November 21, 2024

I come here pretty regularly with the kids and the staff are always great. We had Mahmed today and he was amazing, thank you again for a great time Parking: Lots of parking

★★★★★
Local Guide
November 21, 2024

Our server Sofia is always amazing. My kids and I look forward to her awesome service and the amazing food.

★★★★★
November 21, 2024

Mohammed was great Kid-friendliness: Awesome Food : 5/5 |

★★★★★
November 21, 2024

We were served by Alma. She was very helpful and service was fast and great.

★★★★★
November 21, 2024

Always had a great experience with Sofia! Very nice lady!

★★★★★
November 21, 2024

Great service by Sam. He was really friendly Parking: Free parking Food : 5/5 |

★★★★★
Local Guide
November 21, 2024

My Mom and I came in for lunch. Food was very good. Cathy was an excellent server. Will definitely be returning.

★★★★★
November 21, 2024

Priya was at the takeout counter helpfull and friendly Comings again def.thanks priya

★★★★★
November 21, 2024

Marie was a super warm and welcoming hostess! Made my day

★★★★★
November 21, 2024

Priya was very helpful

★★★★★
November 21, 2024

It was great. Food came pretty quick, and Mahmed was very friendly and attentive. We will come back

★★★★★
November 21, 2024

Our server Prima was wonderful, she made our entire family feel right at home, will definitely come back

★★★★★
November 21, 2024

Great service by Mahmed

★★★★★
Local Guide
November 21, 2024

Mahmed, our server was great and very friendly.

★★★
November 21, 2024

Vegetarian options: Menu needs more vegetarian options. Food

★★★★★
November 21, 2024

Mahmed was very friendly and took the orders accurately. The service was very quick and the food was delicious. The restaurant was clean and nicely renovated.

★★★★★
November 21, 2024

My wife daughter and I always love coming here for dinner. The service is always great and the staff are very friendly and welcoming. Thank you Sofia!

★★★★★
November 21, 2024

Very kind and helpful

★★★★★
Local Guide
November 21, 2024

Cathy is always friendly and professional. She is a real asset to that restaurant.

★★★★★
November 21, 2024

Thanks Dawn for your lovely service on my birthday

★★★★★
November 21, 2024

I have been coming to this Swiss chalet for over 20 years and always ask to be sat in Cathy s section. She s lovely!!! Super friendly and always provides a wonderful service. Parking: Lots of parking.

★★★★★
November 21, 2024

The honey garlic quarter chicken was really good. We were served by Mahmed who was excellent. He was very quick and kind.

★★★★★
November 21, 2024

Its been awhile since Ive dined in at Swiss Chalet, and I had fully expected it to feel different, and taste different. I was so happy to be wrong. My favorite app as a kid was their garlic bread, and I had ordered specifically that for nostalgic reasons, and it tasted exactly the same as it had over 20 years ago. The value was great for the amount of food we had, and our server Mahmed was extremely friendly and such a joy as well!!

★★★★★
November 21, 2024

Cathy was an amazing server. She was very quick with bringing in our food and accommodated for all of our needs. Parking: a lot of parking spots available

★★★★★
Local Guide
November 21, 2024

Looking for familiar comfort food, we were happy to come across a Swisser on our errands run on Don Mills. The minute we arrived, Dawn received us with smile and warmth, looking after all we needed and requested.

★★★★★
November 21, 2024

Cathy is the best.

Local Guide
November 21, 2024

I came in on Sunday November 3rd 2024. I come from a strong hospitality background I know what service standards are. We came in at 7pm the hostess greeted us in a strange manor. She just said one second instead of greeting us a pleasant manor and saying she will be with us in one minute. We were sat in a booth it took over 10 minutes for a server to greet us and take the order. Once we placed our order took another 15 minutes just recieve our drinks and appetizers. The server approached us to let us know that they are cooking more dark meat that it was going to be a longer wait. I personally didnt mind but my partner was adamant of having the dark meat so I told him to bring both plates at the same time as we can eat together. They didnt wait for us to finish our apps before bringing out the mains. When we recieved the mains the chicken looked undercooked like it was made in the microwave and the fries werent cooked. We sent back the entire meals and we werent pleased. Never had an issue in the past with this location extremely disappointed.

November 21, 2024

Dont bother complaining three weeks and still havent gotten a response..we have read your complaint and have forwarded to the right person

★★★★★
November 21, 2024

My compliments to our server Cathy, who looked after us. She was very helpful sbd went that extra mile.

November 21, 2024

Terrible order from this place. We ordered skip the dish, and they missed an entire meal and 2 drinks from our order. They also ran out of dark meat on a Friday at 6:30 pm The chicken was dry, the fries were soggy and the coleslaw was dry as well. Very disgusting, will not be ordering from this location again.

★★★★★
Local Guide
November 21, 2024

Service was impeccable. The server, MAHMED, thoughtful about making sure my parents were accommodated. The food was delicious and fresh. Dining room is clean and cozy.

★★★★★
November 21, 2024

The food was good. Quick and courteous service from Mahmed...thank you!

★★★★
Local Guide
November 21, 2024

Meal was prepared quickly but server never checked in on us. Didn t want to make eye contact and we had to ask for the bill twice Parking: Parking was a little congested Kid-friendliness: Yes kid friendly

★★★★★
November 21, 2024

Every Sunday I try to make closing time to treat myself to take out and say goodbye to another week. The take out staff is exceptional and truly represent a positive view of the Swiss Chalet family. I would especially like to point out Priya. If there is a path up the corporate ladder, I recommend she is given a hand up.

★★★★★
Local Guide
November 21, 2024

Good old Swiss chalet. Cathys service was amazing!

★★★★★
November 21, 2024

Food was very good, and Cathy was a very good server.

★★★★★
November 21, 2024

I enjoyed the food and servive from a lady named priya i guess was superb

★★★★★
November 21, 2024

Great service here. Had an amazing time and Alma ensured that we had a good time.

★★★★★
November 21, 2024

Gita has great customer service and is always attentive to the customers needs. She even remembers you name and order before you say anything. -Jay

★★★★★
November 21, 2024

Priya was great in providing exceptional service with a smile. Her kindness is unmatched Amazing food and service, Alma and Sam were very welcoming. Will return definitely

★★★★★
November 21, 2024

Priya - very helpful and kind

★★★★★
November 21, 2024

Priya was excellent and provided me with the best customer service

★★★★★
November 21, 2024

The food at Swiss Chalet was absolutely delicious, and the service made it even better! Priya was fantastic super helpful and had amazing customer service skills.

★★★★★
November 21, 2024

Alma was awesome and helpful. She and tem deserve a bonus! Food

★★★★
November 21, 2024

Priya served us me a beautiful smile and good care she made a time there worth it

★★★★★
November 21, 2024

Priya was excellent! Especially with little kids. Highly recommend.

★★★★★
November 21, 2024

Great service! Amazing service by Mahmed :) Kid-friendliness: Had toys for kids Food : 5/5 |

★★★★★
November 21, 2024

Our server Riya was great with us. Patient and friendly. Always a good time at our neighbourhood Swiss Chalet

★★★★★
Local Guide
November 21, 2024

Sophia is the waitress we always try and get. She a great sense of humour and makes the visit just great.

★★★★★
November 21, 2024

We had a great time here and the food was amazing. Rebecca was our server and she was very nice, polite and fast. We have been well cared by her and enjoyed our time there. Recommend 100%!

★★★★★
November 21, 2024

Rebecca, you are an exceptional server at Swiss Chalet! Your attentiveness and warm personality truly enhance the dining experience.

★★★★★
November 21, 2024

Cathy was super attentive, and provided great service! Will be back!

★★★★★
November 21, 2024

Ritika was super nice server

★★★★★
November 21, 2024

Great dinner out with family, love the festive specials! Our server Mahmed was welcoming and helpful.

★★★★★
November 21, 2024

Sofia is the best! Always goes above and beyond for her guests. Truly makes me feel as home. As well the food has only improves so much, bread very crispy, and the chicken so juicy! Will definitely be returning soon!

★★★★★
October 21, 2024

Parking: Great place Food

★★★★
October 21, 2024

The cheesecake was delicious, and the sauce on it was incredible.

★★★★★
October 21, 2024

Donovan was great. Kid-friendliness: The kids had a great time. Food : 5/5 |

Local Guide
October 21, 2024

Worse branch ever. Took a long time to be seated and forever to take order.

★★★★★
October 21, 2024

Riya has a good customer service

★★★★★
October 21, 2024

The food was delicious. Our server Riya was so attentive and friendly. She provided us a great service. Had a good experience overall!

★★★★
October 21, 2024

Oct 1st 2024 around 5:30pm (after work) my family and I went to Swiss Chalet so I could try the Thanksgiving Special. The food was good as always, but our server was extra wonderful. Priya asked us if we would mind waiting a few extra minutes to make sure we got a freshly made order of fries. She was friendly, professional, super helpful and knowledgable. It made a big difference to our dining experience and we thank Priya for it!

★★★★
Local Guide
October 21, 2024

This is Swiss Chalet as usual, but the server Priya was amazing. She s not only friendly and attentive, but also very helpful and personable.

★★★
Local Guide
October 21, 2024

Food is hot and fresh, but take out counter is always disorganized. Best to order and pay in the app and just pick up the food.

★★★★★
October 21, 2024

I was here recently and was served by a kind man named Sam. He was quick with our order, knew everything on the menu when we asked questions. My family and I wanted to comment on how nice Sam was during our dinner and checked in when needed! We ll be back to this location for Sam alone! Thanks again! Dietary restrictions: We had a vegetarian with us

★★★★★
October 21, 2024

My wife convinced me to go to Swiss Chalet after many years. I was pleasantly surprised by the quality of the food, the warm atmosphere and the impeccable service from our waiter Sam. The food was delicious. Sam was so kind and attentive to our needs. It was clearly a busy night but he still made us feel like we were being taken care of. We will be back.

★★★★★
October 21, 2024

great food Kid-friendliness: great suff Food : 5/5 |

★★★★★
October 21, 2024

Priya was our server she was excellent. She catered to our needs so quickly with always returning with a smile. She is an asset to your food business, which needs customer satisfaction not only by the food you offer but also a great server. Food

★★★★★
Local Guide
October 21, 2024

Priya waited our table and was great with attending to our tables need.

★★★★★
October 21, 2024

Mahmed was very attentive and the service he provided was great! We have always loved going to Swiss chalet!

★★★★★
Local Guide
October 21, 2024

Great service. Very friendly staff. Been here many times.

★★★★★
October 21, 2024

Mahmed was amazing, very attentive and on top of our table and experience. I would go back to this location hands down!

★★★★★
October 21, 2024

Alisha was our server today. We can t say enough about her customer service. She was so so pleasant, she was very knowledgeable and efficient. So rare now a days to have this quality of service. Alma the manager was also wonderful. The food was very good and never disappoints. We will be back again very soon

★★★★★
October 21, 2024

Alisha our server was very courteous and welcoming

★★★★★
October 21, 2024

Alisha is a great server. Very friendly, polite, and provided us with fast and great service. Parking: Parking is not a problem here. Many spots available.

★★★★★
Local Guide
October 21, 2024

This was such an easy Thanksgiving dinner. Easy for me and delicious and good time with family. Our server Alisha was gracious and patient and sweet and amazing

October 21, 2024

i ordered the Thanks giving special but they didnt check their meals if its complete before they handed to their customer, our bake potato doesnt have sour cream and butter. Disappointed .

October 21, 2024

I made an Uber Eats order from this location. They delayed it more than an hour past the initial arrival time and they never gave the food to the driver. I ended up having to call Uber and demanding that they cancel the order. Dont take orders if you cant complete them.

October 21, 2024

I ordered the thanksgiving dinner with mashed potatoes and gravy on the side with a slice of lemon pie. I paid an additional $7 for an extra slice of pumpkin pie for my husband and a chicken broccoli soup. We had it delivered through Skip the Dishes and the total Bill was a little over $53.00. I realize that skip adds to the cost and that s fine and I expected a long wait. 2 hours later it arrived. I didn t receive the gravy on the side or at all and I received 2 slices of coconut cream pie that are frozen solid. I m allergic to coconut so I cant eat one. Not once did the restaurant reach out to ask if we would like something different assuming they ran out. I usually love Swiss Chalet but this was a total let down.

★★★★
October 21, 2024

Food is always good. Waited 1 hr and 15 minutes for take out. They must have forgot about our order because when I inquired when it would be ready, the cashier took my receipt to the kitchen and all of a sudden it was ready 10 minutes later.

★★★★★
October 21, 2024

We always love eating at the Swiss chalet. We like their chicken, ribs, fries, spring rolls and Caesar salad! Customer service is good too. We give 5 stars to Alma ( Don Mills location). Vegetarian options: If you are vegetarian. Its the right restaurant for you too! Dietary restrictions: Let them know, and they will Do their best to make it for the customer. Parking: They have shared free parking lots with the other restaurants and grocery stores. Kid-friendliness: My daughter loves Swiss chalets! And they have coloring paper too.

Local Guide
October 21, 2024

We placed an order on the phone thay told us it would it wold be ready for pickup at 7:15 pm. Got there at 7:05. Was kine up. Didnt get to pay till almost 8:00. Then a few minutes later they came and said. Sorry we have no more ribs...... NOW on Mondays you have all you can eat ribs promotion now can you not have ribs...we got the Thanksgiving special but didnt receive the cranberries and my wife didnt get the rice she order Waited an hour and fifteen minutes after the pick up time to receive my order POOR MANIGMENT Need to keep the customers informed on whats going on

★★★★★
October 21, 2024

Had a great time today! Dawn was super sweet and took great care of us!

★★★★
October 21, 2024

The waitress Cathy has been here a long time and she is great! Parking: Parking lot in front of restaurant. Food : 5/5 |

★★★★
October 21, 2024

Cathy is our favourite server and we always sit at her tables.

★★★★★
October 21, 2024

Great food and service at this location. Priya provided excellent customer service. Would definitely recommend this place because of the customer service experience

★★★★★
October 21, 2024

Priya is the BEST! Very respestful, fast and always helpful to customers.

★★★
October 21, 2024

Mahmed gabe great service

★★★★★
October 21, 2024

Mahmed was amazing. Good service.

★★★★★
October 21, 2024

Great lunch with parents. Lots of parking and comfortable atmosphere. Mahmed provided great service. We will come back.

★★★★★
October 21, 2024

Rebecca was helpful, always checking on us and made our visit memorable and manager Priya was welcoming with a smile

★★★★★
October 21, 2024

Came here yesterday and the staff service was so nice. Rebbeca assisted us very well. hope there s a lot of people like her in your store!

★★★★★
October 21, 2024

The food was so good and Rebecca had good service

★★★★★
October 21, 2024

Great service from Riya at this location! Friendly staff, and consistently tasty food. Some of my favourite comfort food.

★★★★★
October 21, 2024

I had an amazing experience at Swiss Chalet today, thanks to Rebecca, our server. She went above and beyond in providing exceptional service, something I ve never experienced with other servers before. She was attentive, warm, and made sure we were well taken care of throughout our meal. Her attention to detail and genuine care for our experience made all the difference. It s rare to come across someone who elevates the dining experience so much. Thank you, Rebecca, for making our visit truly memorable! Parking: Nice

★★★★★
October 21, 2024

Staff is friendly and welcoming, and the atmosphere is great I enjoyed the food very much Experience great food and outstanding service at Donmills Swiss Chalet I cant wait to go back! Parking: plenty parking good for tour bus Kid-friendliness: Kid-friendliness they offer free toys kids eat free every wednesday Wheelchair accessibility: Wheelchair accessibility

★★★★★
October 21, 2024

Taking a moment to express my sincere appreciation for the outstanding service I received during my recent visit to your restaurant. Rebecca, our server, went above and beyond to ensure we had a delightful dining experience. From the moment we were seated, Rebeccas warm and friendly demeanor made us feel welcome. She was incredibly attentive, anticipating our needs even before we asked, and provided excellent recommendations from the menu. Her professionalism, paired with a genuine smile, made our meal all the more enjoyable. It s rare to find such a combination of efficiency and warmth, and Rebecca truly exemplified both. Please pass along my heartfelt thanks to her for making our visit to Swiss Chalet a memorable one. Hopefully, well see you on our next visit. Thank you for fostering such an excellent team. Wheelchair accessibility: Just as add-on , you may want to have the luminous sticker for accessibility.

★★★★★
Local Guide
September 21, 2024

Priya was great with my kid!

★★★★★
September 21, 2024

Amazing service by Priya, she had great sense of urgency while assuring we were content with our service and food

★★★★★
Local Guide
September 21, 2024

My mother and I had a delightful dining experience. Our server, Ryia, was exceptionally friendly and helpful. She attentively addressed all of our needs and requests. Additionally, Ryia and her manager, Pryia, went above and beyond by assisting us with my mothers cell phone setup. Their proactive approach and willingness to share their knowledge made a significant impact on our visit. They truly enhance the appeal of this restaurant, making it one of our favorites. Thank you, Pryia and Ryia, for your outstanding service.

★★★★★
September 21, 2024

Dine in, always a pleasure to dine in. The service is amazing, Priya is awesome, she is very professional, always smiling. We love coming to this Swiss Chalet!

★★★★
September 21, 2024

Priya delivered an amazing customer service. She provided us with a lot of options and recommendations. Parking: Lots of spots

★★★★★
September 21, 2024

Love coming back at this location. Priya was very helpful and friendly. Kid-friendliness: Very friendly to my kids Food : 5/5 |

★★★★★
Local Guide
September 21, 2024

Priya was great service!

★★★★★
September 21, 2024

Priya was FANTASTIC

★★★★
September 21, 2024

Great place, I just wish this location was more on top of inventory - I consistently find that they run out of food quite early in the day. Parking: Lots of parking out front

★★★★★
September 21, 2024

The food is good and our server Priya is very attentive and sweet :)

★★★★★
September 21, 2024

Priya is very friendly And her services is excellent we are very satisfied with the food

★★★★★
September 21, 2024

Priya she is so good, Excellent service, we love it Kid-friendliness: Excelente servicio Food : 5/5 |

★★★★★
September 21, 2024

Priya she s so good, excellent service, I love it. Kid-friendliness: Excellent service Food : 5/5 |

★★★★★
September 21, 2024

Priya was awesome thanks!!

★★★★★
Local Guide
September 21, 2024

This location is the best! Great atmosphere, perfectly cooked food and the staff, especially Cathy are so nice!

★★★★
Local Guide
September 21, 2024

Cathy who served us was pleasant and very helpful on August 29/24.

★★★★★
September 21, 2024

Alisha was very polite and friendly .She made suggestions for our meal option .Two of which we accepted .She checked in with us to make sure we were comfortable at all times or if we needed anything additional .Very pleasant experience for my family .

★★★★★
September 21, 2024

Thanks Alisha for your excellent service. My family and I spent a good dinner thanks to you Kid-friendliness: My son have fun painting while waiting for our food

★★★★★
September 21, 2024

Group of 7 - 3 of which were kids, easy, relaxing.

★★★★★
September 21, 2024

Shikha was incredible! She was very friendly, vibrant, and definitely helpful! Also, the food was terrific, waiting time wasn t so bad. (Around 10-15 minutes) and the restaurant brought a nice at home environment. I would definitely recommend this branch, and 100% would come back! Thanks Shikha! God bless!

★★★★★
September 21, 2024

It was very good. It took quite a while to get my food, but once I got it it was very good

★★★
September 21, 2024

Service was friendly but forgetful and very slow

★★★★★
September 21, 2024

Great home food with excellent service by Alisha - a big thank you for making a great meal served like at home ! Parking: Open & Free

★★★★★
September 21, 2024

Priya did a great service when my family and I went there. Thanks. Food

★★★★★
September 21, 2024

Alisha our server was fantastic. She made sure we were having a great time. And we had a wonderful time. Thank you Alisha Vegetarian options: Good Dietary restrictions: Good Parking: Good Kid-friendliness: Good

★★★★
Local Guide
September 21, 2024

Priya is so cute & friendly, the new horseradish sauce for roast beef is very good. Cole slaw one of the best, we like that it wasnt oily nor too creamy, so refreshing~!!

★★★★★
September 21, 2024

priya was very friendly and gave excellent service

September 21, 2024

Do not bother to order ahead online. What a disaster!! Even when they tell you the pick up time online they arent right. I waited over 30 min once I got to the resturant to pick up my food. And once I asked the staff why it was taking so long she didnt come back out to bring me my food she had some one else do it.

★★
Local Guide
September 21, 2024

Two visits this week and both times they were low on chicken. To be clear this chicken restaurant didnt have enough chicken ready to go and dinner time... Imagine a sushi restaurant out of fish.. The latest visit had 13 tables filled, three waitresses and it took an hour to get our food. It then took twenty mins to pay as I had to wait outside the kitchen along with another lady to find a waitress to get the bill. I love the Swiss Chalet but this location hurts the brand.

★★★★★
September 21, 2024

Cathy is the best server. THE ABSOLUTE BEST!

★★★★★
Local Guide
September 21, 2024

Priya is such a pleasant waitress, very helpful and makes me and my wife enjoyed our lunch very much and also amazing service.

★★★★★
September 21, 2024

My daughter and I came to eat at this location, by far the best service we ve had! Prya was amazing! Thank you, we had a really nice time

★★★★★
September 21, 2024

Alisha was outstanding as was the staff. Very welcoming and friendly environment! Vegetarian options: So wonderful to have so many options for those who don t eat meat!

★★★★★
September 21, 2024

Was served by Cathy, she is very attentive, charming and always takes great care of us.

★★★★★
September 21, 2024

Priya our server made it a great experience. She was very attentive to us the entire time making sure we had all that we needed. She was very professional and made us feel very comfortable. The food was very good and cooked the way we asked. Very pleasant experience. Great location.

★★★★★
September 21, 2024

Great service and a tasty chicken from Alisha today!

★★★★★
September 21, 2024

Alisha provided excellent and friendly service at the take out counter! Thank you Alisha!

★★★★★
September 21, 2024

Excellent service from Alisha! She was friendly and very attentive. Thank you for a pleasant time Alisha! Parking: Good location with lots of parking. Wheelchair accessibility: N/A

★★★★★
September 21, 2024

Alisha was great. The service she provided was the best we had in a long time.

★★★★★
September 21, 2024

Alisha was our waitress and she was exceptional. Best service ever!!!

★★★★★
September 21, 2024

Alisha was friendly, smiled,asked how things were and brought the food promptly. She was a pleasure to have as a waitress. Thank you Alisha

★★★★★
September 21, 2024

Alisha was a great server.

★★★
Local Guide
September 21, 2024

Dry chicken not hot and the fries wax Soggy not hot

★★★★★
September 21, 2024

Cathy was extremely sweet and very fast with her service she did a great job!

★★★★★
September 21, 2024

Food was delicious as always and Cathy our server was lovely!

★★★★★
September 21, 2024

Cathy was so sweet and gave really good service! Food was fresh and tasty and came out really quick

★★★★★
September 21, 2024

Excellent service by the very kind Priya. A wonderful dining experience.

★★★★★
September 21, 2024

We had a wonderful experience at Swiss Chalet tonight. The atmosphere was very welcoming, and the food was great. Our waitress Priya was friendly, attentive and quick to help! We have no complaints.

★★★★★
September 21, 2024

Take out staff was very helpful and excellent customer service

★★★★★
September 21, 2024

Priya was absolutely amazing! She took the time to make it extra special with our choices and bubbly positive energy. Thank you Priya for going above and beyond !

★★★★★
September 21, 2024

Great server: shikha