McDonald's in Downsview

I ve been going here since I was a kid it s not good not bad just a McDonald s lowkey

Hey McDonald s, hey McDonald s, what is up with your heating this morning? Friday, December 20 9 AM. So I walk into your renovated play place play area for a lovely coffee and breakfast and it is freezing. I m not the only customer that was complaining. And no one no one no one was able to correct the temperature in the room. Have you paid your heating bills? Do you know how to set the room temperature to 20 or 21°. Or do you prefer allowing customers to experience the frigid cold air inside your newly renovated restaurant? Shame on you. You should respond immediately to a customer complaint like this happy holidays.

Place is an absolute disaster, slow service and overcooked food

The drive thru lane is bad design going in and out. Once I finish my order, I feel difficult to exit the place. Parking: Drive lane isnt good.

They didn t give me my friendship bracelets in the bestie bundle :(

Great location and has been upgraded and has kids play area

Supposed to be 24rs manger says they don t have food

The worker got my order wrong and I called and they don t answer, terrible place workers don t know what they re doing

Ah yes that McDonald s with the playplace It s kinda fun Also the food is okay Food : 5/5

Went to this location Jane and Fallstaff drive today approximately 6.20 pm to purchase 2 apple pie ,when I got the apple pie they both were cold so I turned around and gave it back to the staff ,she took them and throw them in the garbage ,she then went back to see if there was any hot pies , while she was doing that I went to the cashier to ask for a refund because there is no hot pies available, the cashier ask me to wait to see if there is any hot ones I told her that it was ok ,just give please give me a refund. The cashier call the supervisor or manager name Nicholas to give me a refund he ask me where are the pies, I told him that the staff took them and put them in the garbage under the counter then she went to the back. Nicholas told me to hold on because he has to confirm with his staff that I gave the pie back because people lie all the time about these thing even tho the pie cost $ 2.10 its still money that he will he losing, I told him that he can check the camera if he doesnt believe me because I didnt leave the counter or the store ..Nicholas kept on repeating that people lie all the time and he wanted to make sure that I was not lieing that i gave the pies back. While he was talking to me one of Nicholas coworker tired to do damage control by apology and try to explain things to me ,by then he was too late .VERY BAD CUSTOMER SERVICE.

Good Vegetarian options: Good Food : 5/5 |

Oct1 3:35 AM they said their system is down just because it was almost breakfast menu time. please look into this Service

When I went they took long time to serve me and it wasnt busy only 2 cars in the driveway. And no fries. At 1 am

Rude staff, wrong order, meal missing toppings. Missing items. Long wait in drive thru

Garbage, staff doesnt ignore, except for a few

Lots of people sitting there do nothing Youll have to wait for ketchup so they can get from down stairs If you need a bite Quickly This one isnt for you Food : 1/5

Thank you Casey for the friendly service.

Racist and rude staff. They ignore the customer.

I order expensive food, like a double filet o fish, and get a single, I always have issues.. always wasting money here essentially..

This location was on Jane and Horrible Horrible Horrible. The person taking our order did not hear us, did not understand us, did not speak English back. Told us to go to windows there was no one in line but for some reason we had to wait for a long time to even see a person. The cashier eventually took our order. Next window told us to pull over and wait. Its not like we ordered specific/special order. It was regular fish sandwich combo and a big Mac combo. They messed up the drinks !! The food was Horrible. The attitudes of all staff was unbelievable almost like they were mad people kept coming through drive-thru. It was the worst food we ever had at McDonalds EVER. DO NOT GO TO THIS LOCATION . IT WAS BRUTAL. We were out all day and needed to eat something and saw this McDonalds BIG MISTAKE!!! TIM HORTONS WAS RIGHT ACROSS THE STREET SHOULD HAVE WENT THERE INSTEAD !!!!!! WILL NEVER BE BACK TO THIS LOCATION EVER.

I do not why ,but I do love the atmósfera And food Food

Waiting 30 min for a meal in the drive thru and left with nothing takes forever

Parking: Ll Lllp Parking space Somewhat difficult to find parking

This place sucks. Every time I go this place to get food around 1-2AM, they staff will say we are closed. Inside the staff is doing nothing sitting and chatting. Also, the staff is very rude. Worst experience. Worst place.

Such slow service.

Employees are so rude in the front. They don t know how to serve customers.

September 10 2024 4:30AM I ordered drivtroe and I told I have allergic bacon just egg and cheese they gave me eggs and bacon and cheese then I go back tell them they said wait and same sandwich they move the bacon then they return because eats so works is unprofessional

There is rarely a time when I come here when they get my order right! I know several other family and friends that have the same complaint. This has been going on for years. Its only because of the inconvenience of trecking to another location that keeps me coming back, but I may soon suck it up and do that. I really dont understand what the issue is?!!

okay place...

We placed an order today. The service was great, from start to finish. We waited a little for the food due do it being a little busy. Overall great experience will come back again

Night staff is very rude

Every time we ordered here we have missing order. The first time we ordered mccrispy and happy meal but they forgot to give the mccrispy we called, they said they will give it back. Called twice but havent receive any refund yet. And this time inordered happy meal with 2. Yogurt but they only put 1. Its not about being cheap but i paid for it. And This is not about racism but those indians getting orders are rude. They are asking you whats your order but when you talking they will interrupt you and talking at thesame time while youre talking and they will insisting how much your bill without listening to confirm your order.

I was here about a week ago, I ordered food from a vending machine. The place was clean and the employees were very nice.

Goog

Very Good

Freshest fast food I have ever gotten at 3 in the morning. The mcdouble was fresh, well seasoned and most importantly assembled as good or better then any advert I have ever seen.

Very nice and professional stuff. Nice and clean place.. Great food

One of the best MacDonalds in Toronto for family with kids Kid-friendliness: Playground Food : 4/5 |

The lady at the drivethru at night taking orders is very rude. Her behaviour and way of talking is like she owns the next person. Really bad experience at this Location. Authorities should teach the staff good customer service skills.

The night service is terrible

What a shame the staff is good except for one supervisor and the general manager doesn t take anything seriously. He acts like nothing is strong and doesn t care to listen or comprehend anything

Has a big playground but no slide

Washrooms messed up

Friendly staff at drive thru window.

Fast and clean

Good

Unorganized order takes long and to busy

Big location with lots of seating. Food is similar to other locations but service was a bit slow as they were busy. Parking: Lots of spaces for parking Kid-friendliness: They have kids play area

Good

Never doubt the mcd

Drive through - friendly staff who handed over coffee with a smile.

Everything is very good, I love the coffee and the attention, thanks for the service

Great during the week and not good on the weekend.

Some Staff is kinna attitude in sense . The way of greeting is not really good . I went at night to pick order. One just stares at me and ignores me. When open the window then act like i owe her something . Although other girl was quite good and humble .

Something is not right at this place. They missed items in the order, so I had to go back all the way, but the treatment was not good.

I don t know about in-site service but drive-thru was super super fast and efficient (even that there was a long line) and staff was very nice and patient

Not different from any other McDonalds of the franchise. Staff was fast and helpful. No delays, no issues. Place looked clean. Overall acceptable and no complaints

Great playground for kids, but a very loud noise (from the lamps) inside.

Warm and welcoming place . Food is very good.( actually food melt in your mouth) .

Excellent Service

The weekday morning staff are so awesome!

Drive through takes to much time .excessive wait time .

Drive through staff was really friendly compared to other places

Drive thru order included a large coffee, which smelled off and tasted horrible. Went in and reported it and she dumped the coffee and gave me another coffee which must have been from the same batch because it tasted horrible too ... No apologies nothing .... Wont ever return.

It was a bit long to get food but to be fair they were busy.

They consistently make mistakes on orders and they don t take delivery service serious. This location needs to be closed for delivery because they have never made any order correct and if you order off McDonald s app and are in the Weston area is automatically used this location which SUCKS. I ordered a quarter pounder with no cheese because I m allergic to cheese and they put two pieces of cheese and had the nerve to only apologize and not fix the issue.

taking to much time

Not very tasty, especially potatoes. The usual fries are still ok, but the other one.. phew.

Even thought the drive thru line was long, it moved fast!

This one is in the heart of North York easy off the highway but still a staple in neighbourhood

Well, its a little dirty and it has happened to me that they give me something different than what I ordered.

Fast service

Basic McDonalds. Service was good and the cashier was very friendly. The restaurant was clean and felt safe.

Worst location to pick food for uber at night.

clean and quiet

Problem with my order all the time

Absolutely appalled! My daughter and I took an excursion to our local McDonald s in search of some good old fashioned junk food. Upon arrival, my daughter asked if I could accompany her to the loo. I gladly took her. To say I was horrified is an understatement. The moment I open the door to that decrepit bathroom, a warm musk of bodily fluids and SOLIDS assaults my senses. A urine decorated floor accompanied by human feces smeared in abundance across the walls. Used tampons hang from the ceiling, dripping blood onto floor, creating some sort of bodily art piece!?! As you can tell, this was of great affliction. My daughter shrieked in distress and turned heel to make a bee-line for the exit. DISGUSTING. How can one allow for a bathroom to become so filthy?? We will not be visiting again.

When I went with my great aunt to this supposedly fine establishment I was absolutely aghast! The worker s attire was scandalous to say the least! The floors were engulfed in mysterious grease that made my poor great aunt Gresnile almost fell over! The worker lady was blowing bubbles with her chewable candy known as gum that popped in my face. Once we got the food it was given to us lazily and the meat made my dearest great aunt Gresnile fall bilious. We immediately went home and once we got back she puked on the leopard skin carpet! My little cousin Derek ate it up and his mother or rather my older sister Gemmalon hit him! Overall not a great experience in my professional opinion and I would rather go to a k of circles or whatever the people call it. Maybe it would be better if the workers had a brain and weren t seeming to be challenged.

Cashier Sandy is super rude and dont know how to talk to customers. She can atleast talk politely and then can learn about the importance of customer service.

We ordered food from doordash. Came in, receipt was right but the food inside was wrong. We ordered 2 happy meals and a combo. I called the store asking if I can just pick up the food but they strongly refused. Good thing door dash immediately issued a refund and gave some incentive. Please make sure to double check the receipts and the order.

Excellent Customer Service Team Vegetarian options: Suggestions - Add Red Onions Purple Cabbage & Green Cabbage Spinach etc. add more veggies to the menu Dietary restrictions: Suggestions - Gluten Free Bread Recipe Lettuce Wrap

Jan 4th 2024 8:35PM. Every single order was made on point. Id rate 11/10 if it made sense. Give them a day off with pay. Im dead serious.

Nice place for the family visit. Playing area is there for kids. Ample parking space. Food 3/5 : Because in most of the McDonald locations almost 65% location, they dont mix the tea and give it to you without mixing, which make tea tasteless. Thank you,

I have been a customer for over 20 years , and since the war started in Gaza ,i just boycutt all mcdonalds , when I found out that mcdonalds supports Israel occupation and genocideon on our family and children in gaza, so I use mcdonalds now as a public washroom

I has been there since 2014 Almost 10 years Twice a day , I went there Coffee, breakfast, evening x early morning. Good staffs x good management Them phan

Very good service

Sadly, this review is based not on one experience but an extended period of time. After many visits to properly evaluate, this location is one of the slowest service I ve experienced in my life. The staff are always polite, but the lengthy wait time on a regular basis leads me to conclude that this location can t be visited if you don t have 30 minutes to spare. I hope for the best that the order and wait time can be improved.

Friendly staff and fast service

I order a while ago through DoorDash and the entire order was completely wrong don t order in this location!! Very disappointed

It was an okay spot.

It was cool.

No ice cream for the past 2 weeks

Very rude staff & poor food quality

This McDonalds is okay sometimes there a certain girl that ties up the drive thru too long discuss private matters. That is none of there business and unprofessional.. you should greet customer. For example hi what can I get for you? Short too the point and not get into things with customers. We are in a hurry for small talk.