McDonald's in Drummondville
575 Bd Saint-Joseph, Drummondville, QC J2C 2B6, Canada
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From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Visited Drummonville for the evening, had to stop here, but find the staff extremely rude. Another thing to note is that although Google maps shows 24 hours of all services, dine in only opens until a certain time at night. We arrived around 10:30 pm and it was drive through only.
We just had take out breakfast with coffee Everything was fine
It’s McDonald’s. It’s fine when you want to eat it. It’s not exactly a fine dining spot or anything. You get a hankering for a big Mac and a shake in a long road trip. You pull in and you know exactly what you’re going to get! It is getting expensive though. Damn inflation.
Very shity place, and I waited in the drive thru for 30 minutes stuck between cars. I can't move front cause no one is taking orders and can't get out. No benefit of placing order on the app. And waste of money and time because I already paid for the order. Really Really shitty service.
Slowest McDonald I have ever experienced. I ordered a basic meal for breakfast at 6am, yet they still took 25 minutes to give it to me.
For a McDonald's it was fine, the only thing open at that time of night. The signage is a little unclear for the drive thru, one window says pay here but its not staffed so caused me to wait there like a dummy for nothing. There are also two different order stations and its not clear whos order is being taken when. Otherwise food was nice and hot and good for graveyard shift food. Good sauce in the poutine.
Standard McDonald's fare, except for a self order kiosk that broke on me right after I paid. Which sucks because my French is limited - thank goodness the staff can speak some English! Nice renovated interior, relatively clean.
We sadly had a horrible experience going there... We ordered from the self served place but wanted to pay cash for our food. The receipt never came out, and for 20 minutes, nobody was at the register and no employees came to ask us if something is wrong, even though we were trying to get their attention. The employees were focused on serving the drive through and were also slow at serving the other indoor customers.
Opinion #2 in addition to the time to wait redundantly long meal excessively cold the disgusting poutine sauce return to the restaurant do not want to reimburse us for the poutine only want to make something else we tell them no to finally tell us to make a complaint that all they are going to do is give us back two poutines that had not done anything wrong really disgusted with the McDonalds in Drummondville Note that the second poutine was just as disgusting cheese freeze cold sauce
Best McDonalds in all of Drummondville, the food is excellent, the employees are welcoming and the place is impeccable.
December 12, 5 p.m. Received cold order, chicken wrap all torn, large fries half full, drink 3/4 full and all sticky because the glass was full of liquor.
Super long service and he ordered the wrong thing.
Waiting 30 minutes in total and realizing at home that I didnt get my fries with my trio its been at least a year since Ive been to MC Donald its going to take even longer
The food is good but often very long. One of the only clean McDonalds Ive ever seen
EXCESSIVELY LONG 30 MINUTES OF WAITING BETWEEN THE MICROPHONE AND THE WINDOW AND THEN MAKE US WAIT IN THE PARKING FOR ANOTHER 30 MINUTES WITH THE WORLD LAUGHING SO LET S SEE. pathetic, its better to make the trip to St. Helena, its going to be shorter
Please listen carefully to what we tell you, we only asked for an ice tea meaning ice cream and they put ice. We were missing 2 things in the order, there are always errors every time we go there. Yet its easy to take orders.... please
Really incapable above an experience at McDonalds unpleasant and racist staff and moreover we are obliged to stick because it takes us 20 30 min for an order very racist staff I advise you in no way
The worst McDonalds Ive been to in my life 15-20 people waiting for their order for more than 20 30 minutes worst experience at the McDonalds personal doing everything except making our orders a lady waited 25 minutes for a coffee never again personal VERY racist Never go except as a last resort
Incompetent staff, I advise no one to come, 30 minutes for two simple burgers...finally cold very disappointing and very dirty restaurant plus a lady waited 15 minutes for a small coffee I will never come back here again good luck to those who have it bad luck to find this here
We waited 35 minutes to get our order for 4 people including 2 childrens meals. When we finally received it, the burgers were lukewarm. Blatant lack of staff and service. Last visit!
He has a long daughter during lunch and dinner hours but otherwise they make good food
Big zero asks for a bergeur childrens menu and to have kibble..... aims for the crisis
Far too long to deliver orders
The super enthusiastic team and their business is fast
Clean restaurant, fast service and quality product. Be careful, however, to check your order carefully, there may be small oversights from time to time.
Really disturbing to see a fly in my McDonalds drink really discourages me, do your job properly Como we
The wait time is unimaginably long for the drive-thru at midnight on a Saturday evening (interior closed) No less than 1 hour of waiting for barely 7 or 8 cars
1 hour wait in the drive seriously if you have trouble managing a 2 lane drive at night close in one
We only come during off-peak hours and yet it always takes forever to get your order, there are at least 6-7 employees behind the counter watching the flies fly. I understand the lack of manpower but seriously its catastrophic to have such sluggish employees!!!
Always an error in my orders... charging $1 for a sauce that they almost never give me is really ordinary
Everything fresh and hot!
I usually have no problem with homeless people who may be in a restaurant but, here, we let them sit near the cash registers and ask us for a meal as if we were a waitress and then after politely declining, insult us for not having a big heart. Atmosphere 0 Service 0
Has changed a lot and its deteriorating over time but the food hasnt changed
Very good service
Order to bring incomplete cheezeburger without meat missing 1 bignac soft drink mix kind (root beer and pepsi) together
I ordered a double Qrt and it only came with one piece of meat, the potatoes are cold
Fast service
Excellent service!
Cold Big Mac, really disgusting. Not even for takeout, on site.
Perfect for keeping the kids busy and giving the parents a break.
Super
I tried to place an order online and when we arrived there the cashier told us that she did not have our order and subsequently when I entered inside and there the cashier told me that my order was not paid because money is missing from my credit card quite insulting! Although this is false and the application is buggy. She is a lady of a certain age who is quite rude and disrespectful in her approach to customers, it was the last time I came here!!!!
They removed the fountain drink machine. I work nights and lunches dont last 24 hours. Disappointing. Its still McDonalds. Always good. Dinners and dinners are not 24 hours long.
My fairly simple order, 5 CHEESEBURGER. Well no pickle, no onion, just ketchup!! 17.19$ same and non-compliance with the recipe. Really disappointed!!
Their new design is made so that you dont stay on the uncomfortable bench for a long time, color decor and asymmetrical pattern to disturb the eye. But the employees are super nice.
good place for children
One Sunday at 6:20 p.m. for dinner we waited 45.00 minutes before receiving our meal.
Very slow service
The McDonald company advocates professionalism, dynamism and speed. Yet I have never encountered death so closely as in the eyes of the cashier at the window. Every time we give the staff the benefit of the doubt, the slowness in receiving the order catches up with us. A greeting, a hello no, but a bye-bye yes. Last thing, the St-Charles McDonalds compared to that of St-Joseph, lives up to expectations, despite the rating on Google. The qualities of McDonalds St Joseph can be summed up as that of a library, omnipresent, silent and closed. My opinion is sharp, but my recurring experience is far from pleasant.
Super busy! I stopped by at 9:42 p.m. on a Thursday and it was packed! Employees do their best to help despite the overflow!
The staff were nice, thats not the problem. The problem is that I received my drink 1- with half ice and 2- a quarter of juice was missing inside. I dont think its very complicated to fill a beverage correctly. Also, my food was lukewarm. The fries were soggy and my chicken Jr was also cold. I really like this place, but I was very disappointed with the result, given the total cost.
Still good its sometimes long but its not 2 hours like the neighbors either
To see and enjoyed...
Frozen atmosphere: Freeze
The night manager is truly incompetent, not capable of giving an order that has already been paid for and whats more, he responds to us with disgust and the impression of being a nuisance. In short, if McDonalds associates itself with this kind of person, that says a lot about the company
McDonalds is a classic. Cleanliness, speed and consistent quality. I have been going to them for over 50 years. Phew, that doesnt make me any younger. I brought my children there and quickly they were the ones begging me to go. Over the years, this company has been able to adapt to all situations, without ever deviating from its formidable internal culture, like so many other restaurant chains. Parking: Always room. It s large and secure. Kid-friendliness: Yes, although establishments are now placing more emphasis on baby boomer customers who meet in small, happy groups.
Its always very dirty; before sitting at the table you first have to wash it yourself, the childrens entertainment area was only clean when it was built, sometimes you have to wait 30 minutes for an order.
Very long drive-thru, the employees are rarely friendly and when they are I dont miss the opportunity to tell them :)
Ridiculous service, 2 orders 2 errors we ask for something we dont get what we ask for
We ate with two children inside. Fast service and friendly employees. The dining room was clean. The childrens playroom is really big and fun.
Very well-meaning people Parking: Huge place
By far one of the worst fast food out there! It takes longer to get served than in a real restaurant crowded with people.
A classic McDonalds. No more. Very good service. The order numbers not displayed on their table so never certain that the order had been taken care of.
Place an order online and dont want to give it to me at the counter when the doors are unlocked, tell me to go to the drive-thru criss, Im in a truck, the penguin walks to the drive-thru, he doesnt want to give me Criss from McDonalds asleep with parcels
The team is very good and our friend at the drive-thru is always efficient.
Always perfect at Mc do and no errors in my order!
Very good service
For this time its a perfect breakfast, hot, well served the person at the counter I thought I was disturbing her by being non-verbal... But for the rest excellent its much better than my last times thank you for this great experience
My visit to this place this evening convinced me to ban the McDonalds chain. The only two advantages of frequenting this chain were the low prices and the speed... those days are over! After ordering at the drive-thru (a cheezeburger and a fries, almost $10), at least 5 cars who ordered after me were served before me. After 25 minutes, I asked an attendant for a follow-up, and never heard back. I waited again. Nothing... To avoid making a Karen out of me (I was a little upset inside, and I was very hungry) and to avoid wasting another half hour, I left without an order even though I had paid... By reading the reviews on this McDonalds, I learned that other customers had the same experience.
The dining room closes early, 9 p.m. Evening service was very, very slow.
Damn slow service But hey... I got a response from Fanny, so stupid, at 8:30 a.m. zero service Seriously so ordinary yes I solved the problem Im going to burger king
check your orders and be patient, no more fast food
Coffee was very cold and when asked for no tomatoes in our wraps, we both got tomatoes in our wraps. It was a drive through order so we did not return.
Kid-friendliness: Park ronal bin le fun avec ton enfant Food
20 minutes to get a coffee..... The order screens inoperable for a week because the printer is not functional. You have to go to the counter which takes longer and longer...
For order accuracy, its terrible. Never seen so many errors! What can we say about their smiles Lots of room for improvement!
Its a McDonalds
La fille qui prend les commandes au service au volant n est pas capable de prendre 3 facture et quand on est arriver pour payer elle nous a mentie à dit qu elle nous a vu partir après avoir pris notre commande alors que on ses diriger à la fenêtre alors elle nous a refait faire la files pour reprendre notre commande !! Et très impolie dit les mauvais pris des commande.
Burger a bit cold
I understand that at night there are fewer people. But forget about a crisp of fries. A sprite that just tastes water. No kibble. BS restaurant tabarnak could never. I went there to the one in St-Joseph.
Manager Thibeault allowed us to come in to order even though only the drive-thru was open during our visit. Thank you very much appreciated!!!
Speed and impeccable quality of packaging, we received our small wooden forks made to preserve the life of the turtles wrapped in napkins. It was perfect, we will come back to visit!.. Parking: The lines were drawn very well on the ground.
Order was cold, worst McDonald ever
Vegetarian options: Meatless burger Parking: Plenty of room to park
Super fast service
Horrible ! Order error, drive-thru a big 0. Ordering at the drive-thru, no utensils and no straw for our drinks!
We waited in front of the drive-thru loudspeaker for 10 minutes. I walked up to the drive-thru and placed my order for 2 Mc Fleurys and 2 coffees. We waited at least 20 minutes in parking lot 1 before someone asked us if we were waiting for our order.
Good black coffee menome!
We stopped by this morning to place a drive-thru order. We had a 30 minute gap. Do you know what, we never received our order $30 from the devil! Imagine!!! 10 cars were served before us. We went inside twice! No possibility of having our order! WE HAD TO LEAVE SO AS TO NOT BE LATE ELSEWHERE .Seriously, this is very ordinary for a restaurant chain like McDonald s!!!
Fries and burger were cold. The cashier made 2 mistakes when giving me my change.
Good price and delicious
Good service
Every time I come here, always errors in the order
Not as good as a Tim Hortons.
Very slow, we sent you to wait in the parking lots to reserve for a coffee and a hamburger.
I really agree this McDonalds compared to others I had my order complete and very hot
The drive-thru is very slow and super annoying because they pass something like 3 people per side so it looks like were never going to get through and other people who arrived after us pass before us... very bad service in my opinion notice. I do not recommend...
Very cold and order errors, the meatball and bread from the top of the big mac were missing .. Parking: The air of expectation 1,2,3 is in the legs of everyone entering or leaving. Deficient urban planning quite a bit lol.
Check your order before leaving. At the drive-thru, bag open in the middle of winter!
Always correct
Great service, they allowed me to have a second toy in the happy feast to replace the one that everyone normally has and the service was excellent, my childs heart was filled by the toys
I was very (excited) to be able to receive my new (toy) so I could put it in my mason jar and fill it with the homemade chefs sauce and be able to eat my happy feast in front of the hungry kids in my attic , so yes, it was a very good experience mentally and physically
Order left for 15 minutes on the counter so food was cold. When we ask: what can you do to reheat our order? Answer : Well what do you want me to do? I think they should review customer service training.
Fast and efficient, very well trained employees
Lack of staff Only one person in the kitchen on Sunday
It was really a great experience, the food was good and the service was quick
20 minute wait for my order because they cook the croquettes and they give me 17 croquettes out of the 20 they are supposed to have in the ridiculous box they dont even know how to count anymore
Good
I ordered by doordash, it took an hour, a hamburger, a fries, straws were missing, I asked for books in the happy feast, I got cards, in short it was everything but what I wanted.
Extremely long wait, but very welcoming staff
Ordered at the drive-thru, 30 minutes of waiting to pay for a box of 10 croquettes and ended up getting 6. Arriving at the window, the employees were dancing, singing and the one who was at the fryer was on her cell. No welcome, no respect, no smiles, very bad experience. I dont recommend it at all.
Very slow drive-thru, they also forgot stuff in my order
I never thought you could mess up cooking mass-produced food, but with the idiots working at this restaurant its definitely possible. I waited 15 minutes at the drive-thru for a fish fillet and I had to enter the restaurant to find out what the problem was. Then 10 minutes later they gave me a terrible order, everything was overcooked. Amazing. I wont set foot there again. The one at Walmart meets McDonalds standards, it s quite a bit better.
A warm and welcoming place. Kid-friendliness: There is a games room for children from 3 to 10 years old.
They behave very badly, the employees are a big zero for the service.
never a problem. the beautiful edt room and ideal for children
Very good service!
The drive-thru around 1:00 at night is too long, 20 to 30 minutes for a big-mac trio, its not all the founders idea, Im sure!!! See to rectify the situation and its press.
Super good, fast and courteous service.
Good service and fast!!
I would like to share my past experience from this summer of 2023. I go to McDonalds with my partner and arrive at the microphone to place my order. A lady asks me if I want 20 mc croquettes instead of two boxes of 10, I ask the question my boyfriend and he says no. We advance to pay and the lady tells me stupidly - Next time you should follow my advice it will cost you less. I understood these words after leaving the window. 2nd visit, THE SAME madam, I placed my order and to clarify it was 4:30 a.m. it was ready, we waited a little and then the time came to pay. The Debit machine does not work. The lady therefore advises me to go and withdraw the money at the Desjardins cash register next door, which we do. Back at McDonalds, the lady tells us - its 5 a.m. I can give you your order, please. FORGIVE!? She gave us everything my partner ordered but all I got was my little Junior with Chicken, NOTHING ELSE! I dont know what Ive done to her, she probably doesnt like that I dont take 20 kibbles, its cursed.
Really good
Good McDonalds always with a smile
How can i say no to junk, one of the most unhealthy food ever. Playground is nice. Spend minimum:)
Always errors
The incompetent staff serves cold food (fries) we always have to recheck the order often full of errors the worst McDonalds in the province too bad but thats my observation for several months
$13 for fish fillet and a fries half filled and cold. No straw either
It takes forever to get the order and exactly weekends, the place is good, but I saw many times employees doesn t care about property and food quality. Dietary restrictions: Property at work place must be reviewed
I waited 30 minutes at the drive-thru without ever being answered, so I left just like the majority of people waiting
Service hyper lent
Ive never waited so long anywhere, even in big restaurants like La Cage or ect... we wait less than 1 hour 15 minutes for a small order, its unacceptable... I didnt think it was possible to have such incompetent employees... I myself work in a fast food restaurant and we have never let a person wait so long... there is a lot of progress to be made it is the worst place to go in Drummond
