Boston Pizza in Drummondville
161 Bd Saint-Joseph, Drummondville, QC J2C 2A7, Canada
About
****Les heures d'ouverture du restaurant peuvent différer de ce qui est indiqué. Veuillez appeler pour les heures les plus à jour et pour les réservations.**** Boston Pizza est la chaîne de restaurants décontractés no 1 au Canada. Elle offre de délicieux articles de menu comme des pizzas et des pâtes gourmet, des hamburgers savoureux et les célèbres ailes BP. Les restaurants Boston Pizza comprennent un bar sportif et offrent des plats en livraison ou en commandes à emporter, ainsi que des options de repas végétariens, sans gluten et pour enfants. Avec plus de 380 restaurants, il y en a un près de chez vous. Boston Pizza, c'est bon d'être ensemble.
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Took the 10$ pizza only offered on Mondays to save a bit, the waitress asked me if I wanted fries with it, I didn't expect to pay 10 bucks for a bunch of fries thrown in a separate plate, they weren't even completely warm. How can a side of fries be the same price as the main meal??? Also the 4$ price for a single glass of 7up. What happened to this place?
Never been disappointed with any of our visits here. Excellent service tonight from Raphael who went all out to make us feel welcome. Food was amazing as always, I highly recommend the smoked meat pizza. We always go here during our stopovers between Ontario and New Brunswick. We will be back.
The only place open when I got into town. The server was friendly and polite. My order was up super quick with no mistakes made despite the language barrier. I got the fried chicken sandwich and fries. Fries were meh but I knew bp has mediocre french fries. The sandwich itself could have been delicious, the bun was fresh, the toppings and sauce all delicious but the actual chicken was the worst pressed piece of garbage I've ever had. I don't mind pressed chicken but this was so sinewy, horroble texture and no taste other than the sauce. If you're gunna use frozen premade products the least you could do is source a decent supplier. For literally $25 it was near inedible. Super disappointed Boston Pizza. *Update* After reaching out via the suggested link from Boston Pizza, I received a rude response stating most people love our chicken. Great customer service Boston Pizza 👍don't ask someone to take time and offer their opinion if you are just going to respond with attitude and tell me how I'm an anomaly and my opinion doesn't matter.
After a full day of travel today we walked from our hotel to BP in Drummondville. We frequent BP in our home town and enjoy the food and atmosphere. After our drinks were served the waiter proceeded to wander around the restaurant (which was not busy) and completely ignored us for over 15 min. He checked in other tables, chatted with the hostess and other staff. Our Kids were upset and we were all very hungry after over 13 hours on the road. I hope I’m wrong but I get the impression it may have been because we don’t speak French. The few tables around us were French speaking and were being served regularly by our waiter and other staff. It was very obvious we were being ignored. It’s also possible the waiter is just in the wrong profession and language is not the issue. We’ll never really know. He spoke English clearly so I struggle to understand why we were being ignored. I (we) have never experienced anything like this. My wife, in frustration, walked up to the waiter while he served another table and asked for the bill for the drinks we were told we could just leave (we had barely touched the drinks) No apology. I’m still in shock at the experience and had it been even remotely “busy” it would be justified and we wouldn’t have walked out. We were starving and looking forward to some of our favourite dishes. We frequent Drummondville as a half way point during our travels. This was our first time at this BP location. Also the last. Scores restaurant across the street has always served us with a smile and great service. I’m enjoying a meal here as I write this. I rarely leave negative reviews. I prefer to only point out exceptional service. Tonight is an exception.
Stopped in on my way through. My meal was OK and I really enjoyed the local IPA. Lots of beers on tap but just another run of the mill BP.
Great place to eat, delicious food and nice service!
Food was good, but the service took too long for the amount of people in the restaurant. The dessert was great
So nice after a long day driving to sit down to a familiar menu. The French onion soup was deliciously cheesy. Service was timely and the waiter bilingual. The bowl was extremely hot when served...hot enough to burn my finger.
Perfect atmosphere and service!! Thanks to Sylvie!!!
Good place and super good service!
Very quiet on Sunday evening but supply and demand. Good pizza and great fun and a good rocket cocktail.
Very disappointing experience in this pizzeria. Mrs. Dubois S. , our waitress, was remarkably cold from the start. She showed no friendliness or attention throughout the meal. The atmosphere was heavy, and it was clear that she had no desire to make our visit pleasant. But the worst happened when it was time to pay. By mistake we left $40 too much thinking the tip was covered. Instead of telling us, she simply said thank you, goodbye and pocketed the excess without a word. This lack of honesty is unacceptable for an establishment that claims to be welcoming. The pizza was okay, but such deplorable service makes you not want to come back. I strongly advise against this restaurant if you are looking for a pleasant atmosphere and service worthy of the name.
I brought a group of 48 people there and I must say the service impressed me! Efficient, fast and error-free! Well done!!!
Good food good service!
After a disappointing experience a few months ago. I decided to give them a chance... tonight was great! Continue your outstanding service and delicious meals :)
Worst experience ever! We waited 1 hour 15 minutes before being served even though the restaurant was almost empty! People who arrived after us were served well before us! And all they offered us as compensation was $4 desserts that we didnt want! The waitress was not present despite the lack of customers...this is totally unacceptable! Also the womens toilets smelled really bad...never go there...
Reservation by telephone and reception #1. But when we sat down, the service wasnt great. No utensils, no water, the waitress who never comes, no smiles. We were a group of 8 and there was a problem with almost every dish (no sauce in the pizza, no sauce in the nachos, cold spaghetti from the fridge). Dietary restrictions: Pizza with cauliflower dough available (gluten-free) Parking: Lots of room Kid-friendliness: Small bench, childrens menu
Alright
Nice restaurant and attentive waitress. The pizzas are good and the service is quite quick. There are TVs everywhere to watch sports while you eat. Parking: On-site parking Wheelchair accessibility: Wheelchair accessible
Good service!
Good food but a bit expensive for pizza
First experience at Boston Pizza of my life and above all the best service of my life with the waitress Élodie who was incredibly authentic and charismatic and who gave us an exceptionally exemplary and grandiose service especially since we made her make at least 20 trips. back in addition to bombarding him with questions, which honestly, really werent necessary. In short, I wish you an experience like this because if we return to Boston Pizza it will be one to experience again.
1st time for the 4 of us. All were delighted. Really delicious. Parking: Very easy. Kid-friendliness: It seems to me so.
Great food, great service, great atmosphere!
Clean restaurant and the food was good. The waitress was nice and smiling but not very good. She didnt fill our glasses, put down the fries so quickly that we didnt even have time to ask for the mayonnaise. And we had to have our bill corrected.
Quality service, with quality meals, and a pleasant atmosphere. Outstanding manager who helps her staff and makes sure everything is going well.
The food was very good. However the service was very cold as if we were disturbing the waitress and yet we arrived before the Saturday dinner rush hour. Never a thank you except when we paid the bill, no good appetite when she served the meals, she never checked if everything was to our taste. I rarely leave bad comments but for a first time at this Boston Pizza it doesnt make me want to go back
Excellent food in this price category. There are often out of stock on featured dishes. The service is, most of the time, very good. Kid-friendliness: High chairs available. Coloring and pencils.
The food was awesome. This is the first time Ive ever been to this restaurant.
A family restaurant that is losing its edge with the excessively high prices, the ordinary table service... more than $100 for practically nothing, its pathetic... above all it is in no way a luxury restaurant with fairly basic meals a menu that lacks renewal. In short, a real disappointment. Waiting 40 minutes for an order of pasta is NO.
The ribs were not fresh and without sauce, too bad I didnt have time to turn them. The coleslaw was in big pieces....hard to eat
We often stop from Montreal to Trois-Rivières, the pizza was not great, too much dough and little topping, cold fries and the waitress was in a hurry so they got rid of it! finished for us BP.
Generally good service. Sometimes its a little disappointing but its still a pleasant place. Kid-friendliness: Its okay for kids but they might get bored easily. Rather business and sport setting. Wheelchair accessibility: Its easily accessible and parking is well thought out.
Bad service: we are not taken care of. Employees talk about being them and dont take care of us. We are alone in the bar. The tables are not cleared. We see them through the window, outside, smoking. The dishes are stained, the plates served with errors, salad without vinaigrette and corked wine. For the last point, its not their fault. The cheesecake was served to us frozen with ice crystals. Phew, that s a tough place!!! Finally, sitting near the door, we are frozen. Last time at this establishment!
We went as a family on a Saturday, the waitress took our order, brought the kids dish and never came back. After 40 minutes, the kids were finished and we still hadnt received our plates. We asked another waitress who came back to give us our plates and told us they had forgotten us. The pizza was cold and the rest was not what we ordered. No one came back to see us. We had to ask for the invoice at reception and leave
Typical of the chain. The food was uneventful but good, and the atmosphere was lively, even though there was no hockey or crowd. A great value for a sit-down restaurant
Love their Boston Bellini drinks!
Great atmosphere Beautiful decoration Good price Good service
Excellent perogies pizza! Warm service...
Sylvie takes really good care of us. We never lack anything.
One of my favorite places for drinking beer, eat pizza and having good time. Excellent price and service!
The service was a little slow, but the food and atmosphere was great.
Sa car
For the starter we took the chicken podos with honey and garlic the chicken is really tender and for pizza we took the royal Hawaiian its one of my favorite pizzas I highly recommend it
We ate next to the bar and the lights were too bright. Much too much lighting
Beautiful places, cuisine that everyone can appreciate without surprising us. Excellent table service as well as remarkable courtesy from the employees. Relaxed atmosphere without a little personal touch that would enhance everything.
After returning 3 times, 3 bad experiences, long service, never received my starter, cold meal
Very friendly waiter. Hearty dish and reasonable price.
Very good food and very good service
Very good food and very good service!!!
Why am I giving 2 stars? Because the pizza was too heavy the paw was not thin, but too puffy, plus I found a piece of macaroni in the pizza . For the service I asked to take the pizza with me, the waitress asked me if I needed utensils, I said yes, in the end in the car in the cold on the road, we got nothing found neither towels nor knife.
Nous avons été EXTRÊMEMENT déçu de notre service ce midi au Boston pizza Drummondville; 3 erreurs de commande, nourriture froide et sec (burger dur), erreur de facture et pour couronner le tout on oublie de nous donner le dessert des enfants. Bref, le serveur était tout sauf empathique à la situation nous en gardons un goût très amer !
We are extremely disappointed with our visit here at Boston pizza Drummondville. If I compare with the one in Sherbrooke where we have always had unparalleled service. Multiple errors in our order, the dishes arrived cold and the burgers very dry and overcooked . error on the bill when we left, no table service, forgetting to give us the desserts included with our childrens meal. In short, we did not enjoy our experience here at all. This will be our first and last visit!
Unfortunately for some time the quality has declined... 3 visits, cold dish of dough, very cold meatballs, my sons hamburger black and hard... no one came to see if everything was correct...
Excellent service by Lily and excellent food. Keep up the good work
The service is slow and has to be repeated often and we ate cold and the cheesecake was frozen.
Beautiful and large room with bench Impeccable and fast service, I had a really average Mediterranean pizza but there are worse in Quebec, the only problem is the price. Its outrageously expensive $18.49 for a small meatless pizza. Seriously, the quality/price ratio is really not good.
Very bad experience. Incompetent staff from start to finish.
Some false advertisements (Fishbowl Fridays where there is no promotion but it is displayed everywhere) the service is long but the staff is inexperienced I imagine that it will improve. I have sometimes had fries that were undercooked by mistake on the orders. However, when we signal to the waiter he agrees to reorder. Just don t be rushed for time!
We went on a Sunday evening and there werent many customers. Good atmosphere, fast and professional service. We ordered the new menu and we were not disappointed.
Thank you dear a little but its normal in my opinion thank you Parking: Poorly clearing
Average for a pizza restaurant
Everything is good
It was amazing! They tried their best to accommodate me and my family because we spoke English. And its in Quebec where they have a discriminatory law to prevent English. But they did their best!
Good service, fast and efficient, good food
The service I received last night was quite ordinary. Its been two times that the service has not been great. We had to run after the waiter to get a minimum of service and in the end, it was not him who gave it to us but a boss boy. No utensils when our dishes arrived, no napkins for our starters, no pitcher of water... I hope that the customer service will improve as it has already been before.
I really liked my experience. Dynamic and friendly employees.
The food was very decent and pretty much what you would expect from this type of restaurant. On the other hand, it was in the service that things went wrong: no glasses/pitcher of water, no napkins, no utensils, errors and omissions in the orders, bad information given about the menu, difficult to have a waiter between visits... It was pretty ordinary. If the waiter had had a notebook to write down, three-quarters of the errors could have been avoided.
Very good restaurant, the service is very good and the food too
Overall we enjoyed our experience. Most of the time we go to the dining room quite early in the evening because we like the calm of the beginning of service. However, by going there at these times, we expect to have a service related to the fact that there are not many people present on the premises. So, having to ask for water or wait for it is a bit unpleasant. For us, an excellent service is one where the person in charge is proactive and ensures that the glasses are always filled. Other than that, everything was really excellent! I highly suggest the chocolate explosion dessert!!
Very good the only two problems are that it is very quiet and the potatoes are very strong and the same goes for the sauce otherwise very good
It was good
Its still good because it was the only place where there was space left.
Super service,
Good food in general, except for the Caesar salad.... usually it is excellent but this time it was a dismal failure. The service was also not great. The atmosphere is typical of Boston, that is to say noisy... too much
WoW food but service a big NO
Service vraiment pas efficace et très peu attentionné. Nos pizza ssont arrivées alors que nous navions pas terminé nos entrées. Nous avons mangé nos pizza froides. Nous avons dû demander des ustensils, ensuite des napkins, pas eu de veres deau, etc. En plus la bouffe nétait pas bonne. Bref cest la premiere et la dernière fois que je vais à ce restaurant.
Super fast service!
Quality pepper However, no combo So, very disappointed I came close to shedding a tear Very cold I froze my brain 2x Had I known I would have eaten a frozen poutine :((((((( Parking: I had to park at econofitness
Le Mac and chease !!! Mmmmm
We were a group of around 50 people and the service was impeccable. The plates were full and the food was excellent.
Very nice restaurant. Parking: Large parking lot. Otherwise there is space on the street.
Was excellent,
Very nice restaurant, we were well served and the food was very good!
I rarely write reviews, however our experience was very disappointing, not only was our order forgotten due to a system problem (we waited 45 minutes for 2 meals). When we finally received our meals they did not correspond to our order (we had created our own pizza and some ingredients that were charged to us on the invoice were missing and other ingredients that we had not ordered were added ). In short, I do not recommend.
Very good restaurant
Service a little slow, lack of staff
The service was very long, both to get our glasses of water, to take our orders and receive our plates. We were with children and they were served last Our reservation was at 6:30 p.m. and we left at 9:15 p.m. Not normal, we ordered nothing special just pizza and pasta. Plus the waitress told us that it was even better to receive our plates when we were very hungry!! At least the food was good. But unfortunately I remember my bad customer service experience. We should have had a snack before going there!
Great Service!
Very very good service. Dietary restrictions: They are very careful about restrictions. Great understanding.
Waitress a little rude. Dietary restrictions: Options for celiac.
Everything was good, the atmosphere, the waitress, the price, the quantity of food. On the other hand, perhaps in the pasta extras it would be better to include more vegetables because there are not many.
Very bad service all the waiters waited 12 mins 4 waitresses passed in front of me no one stopped. I didnt get up and went to Mikes house, I have service. finished for me boston pizza 4 customer inside
I ordered a hat trick and a Quebec pizza. Everything arrived very cold and the salad below the chicken was very lukewarm and disgusting molasses and the hat trick sauces were missing. I agreed to eat cold, but I asked for my sauces to be brought to me. I received a refusal and no compensation so I eat cold and without sauce! Last time for me. It s sad because I ordered there regularly. $60 in the trash!
Great food friendly and helpful staff. Vegetarian options: Multiple vegetarian options Parking: Plenty of parking
Immense quantities of great food and very good treatment.
Very good service with Coralie Poulin!!
Worst service ever.... Saturday evening 7 p.m.... restaurant bar side empty.... 4 boys on a getaway in the region.... it took 25 minutes before we had any alcohol.... received our meal 15 minutes apart... cold smokemeat poutine.... Ive never had cold and ordinary service like that!!! TOO BUT I NEVER COULD HAVE THIS RESTAURANT
Service Hyper lent.
Always good
Nice place to spend time with friends and relax. The food is good and the atmosphere pleasant!
Very disappointed, I asked for a simple individual peperonni cheese pizza, I ended up with onions under my pizza (which changed the taste of the pasta) My parents got a thin crust for their pizza even though they had asked for a regular one. 3 times I asked for more lemonade, the waiter never came to serve me more, too busy chatting with two other waitresses and watching TV.
Arrogant manager and doesnt care about customer satisfaction... Very disappointing!
We stopped here on our way to Quebec city from the USA very nice fast food chain
Excellent and more than hot food, fast service, respect for customers to relax during the meal! So many good grades!
Delicious ribs. Super friendly waitress. I will definitely return since there are many choices on the menu.
Good and very good service
Very good service from ulysse!! I highly recommend it!!! Very friendly funny and chummy in tbk!! Ask for Ulysses when you arrive!!
Speed of service, exceptional waitress
perfect meal but the little girl at reception didnt even greet us, and throughout our meal we could see her looking at her phone and sending snaps to her friends, very disappointed!
Always good service and some gluten free choices Dietary restrictions: Gluten free
Good choice of menus for everyone! Excellent white sangria! On the occasion of a birthday celebrated as a group, nothing was offered to us... We were charged for the birthday boy s dessert Courteous service. Clean bathrooms.
We waited more than 1.5 hours for two pizzas and a fries. After 3/4 of an hour we were informed that we had a show it won t be very long . Another 3/4 hour later...I went to the bathroom before receiving my pizza, because when it arrived I swallowed what I could in 5 minutes while I paid my bill!
Excellent service!
I have to say that I didnt like it. The food is cheap. The ravioli looks like chef boyardi au gratin. The honey dill chicken burger was the most ordinary burger I have ever eaten. The small pizza looked like it came straight from the freezer.
No delivery when it stats on the website that there is. Maybe consider removing it
Excellent jambalaya
Good food, excellent service
Very nice waitress.
Excellent service! Attentive despite the 6 children with us! Perfect boston pizza food.
Great atmosphere, same thing for the energy bowl. Thank you for your excellent service Ariane .
