Pizza Hut in Drummondville
534 Bd Saint-Joseph, Drummondville, QC J2C 2B9, Canada
About
The Triple Treat is back at Pizza Hut Drummondville, where we offer carryout and delivery in Drummondville and surrounding suburbs so you feel safe. Our pizza crusts include Original Pan pizza, our New Handcrafted Crust, Thin n Crispy pizza, and Cheesy Stuffed Crust pizza. Order online and try our $10.99 Pizza of the Day, or one of our bigger sharing offers and combos with your favourite brands such as WingStreet Chicken Wings, HERSHEY’s, Cinnabon, and Pepsi. Don't forget to sign up to our Hut Rewards loyalty program, where every order get's you one step closer to a free medium 2-topping pizza. Sign-up today and receive a free regular breadsticks to be redeemed on your next purchase.
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Service sucks. Website and app don't work properly. Last year 1 local 15 minutes we had pizza this year I tried the website kept saying they didn't deliver at the hotel but the hotel confirmed that they get pizza hut deliveries all the time. Finally reached the restaurant directly, "I don't have any delivery guys you gotta order online or on the app". You had a guaranteed sale! NEVER AGAIN! I had St-Hubert's chicken fries and coleslaw 20 minutes later. Next year, I won't bother with Pizza Hut. And I will stopping in Drummondville every year before Christmas for the rest of my life.
I had a very disappointing experience at Pizza hut.The food was absolutely horrible—overly oily and lacking any real flavor. It felt like no care went into the preparation, and it left us feeling unsatisfied and uncomfortable. To make matters worse, the person who took our order was unprofessional and inattentive. They seemed uninterested in helping us, which added to the overall negative experience. I would not recommend this restaurant to anyone. There are far better options where you can find good food and respectful service.
It's one of the greatest pizzas I ever has. The environment was good, and the staff was very helpful and bilingual.
The pizza was terrible. Not properly cooked. I'm never going there again. Made without love for sure.
Pizza was probably the best hut I’ve had. They made 2 pizzas in 15 minutes. We really enjoyed it. They didn’t have black olives so they comped us with a free dip.
We stopped by this place on our way out of the city for supper over one weekend. When we walked in, the atmosphere was a bit dull and there was only one other client. We went at the cash to order our food, we took a special that was shown on the restaurant's window (a deal with 2 pizzas, garlic bread and a dessert). However the cashier ( who we assumed was the owner) said that they didn't have garlic bread and instead told us we can add a few dollars to replace the garlic bread with wings. We asked if we can get something else instars that didn't cost extra and he said no. We told him it was a bit ridiculous that we had to pay for their lack of supplies and he said that its the stores policy and he couldn't do anything about it. Ok ....we ordered two pizzas instead and waiting in the restaurant for them. In the kitchen, there was a young boy of maybe 12-15 years old making pizzas. It was a bit weird since he's so young and we thought he shouldn't be working. Anyways, we waited for around 20-30 minutes and then we left. Conclusion: the pepperoni was good but the bacon pepperoni pizza was a bit undercooked and didn't taste as great.
Pizza was great and bites were great as well. Both met Pizza Hut standards I have experienced in Ontario. The bottom crust was just a bit light. Not as cooked as in Ontario but I'm not sure if that is a local preference. The staff were amazing and spoke English as well as French. Thank you for that, also accepted my veterans card for a 10 percent discount.
We ordered the supreme pizza...OMG...it was the best!! We ordered from the take out area and it was ready in a flash. The clerk was nice enough to ask us if we would like to see the English menu without even having to ask...that was extremy
Excellent service and quality!
I went to pick up my pizza, and noticed that two teenagers were preparing the pizzas while using their cell phones in their hands with gloves on. I found it unsanitary, and whats more, the pizza was undercooked.
After 1 hour of waiting for my order I called the restaurant. I was put on hold for 10 minutes then they hung up!!
Wow, fast and good service.
Pitiful No utensils no paper napkins....
On the internet page it says that it opens at 10:30 a.m. Its 11:15 a.m. and no one is in the restaurant at the bar
Alright
I ordered 4 medium pizzas and only received 3 delivered. Impossible to reach the restaurant afterwards. They were on hold and hung up after a few minutes.
Really horrible, we threw away our money, the hand-stretched dough looks like nothing, very little tomato sauce and very little cheese, the mushroom and pepper pizza not well cooked, it tastes like raw dough, really very bad experience , I do not recommend at all, money thrown out the window
Me huh! He put the international competitor to shame. I had a lot of fun, good food, live music, a little guitar cover by Cássia and Nando, a very familiar atmosphere, typical Brazilian service: excellent! Theres a playground for the kids to play, bowling and such... I dont think you can ask for more, can you? If you are lucky enough to have a beautiful family like mine, you will feel complete. Kid-friendliness: Playground within the environment.
Correct
Employees fight back and very messy
The place is beautiful and super clean and the employees are nice.
Disappointed disgusting!
Order a Cheese Fan pizza But when you add 2 additions of peperoni (which comes with the pizza.. You receive your pizza with little cheese and the manager tells you to your face that because you take 2 toppings he cuts out on the cheese! In short, $27 for a peperoni cheese pizza! The manager should learn to talk to the tabarnack customer!
We ordered on the app and in 25 minutes everything was ready. The triple delights box was perfect for us. The cinnamon rolls are excellent.
I made a complaint almost a month and a half ago and I never received a response. I was missing my wings, I paid for gratinated sticks that I didnt want. Very disappointed with the customer service but the food was good.
The pizzas are very delicious, but I recommend the québécois
Very good pizza
I admit that I would prefer the old location because I thought it was more user-friendly. On the other hand, the food is still just as good.
Great Pizza!
We have been ordering from Pizza Hut for years and always very satisfied. Promotions and service are excellent. Yes, I miss the lunch buffet, but it remains a must for me!
Pizza non cuite, croute tellement mince que je vois à travers! Honnêtement pas plus épaisse qu une feuille de papier! Lorsque je fais des pizza maison sur tortillas la croute est plus épaisse que ça! Et pratiquement aucune garniture en plus de be pas être assez cuite, la croute est molle et blanche. Pire pizza que j ai commandé à vie. Dernière fois pour nous le Pizza Hut
Waiting more than 2:00 for delivery. When we called for a refund the operator made us wait over 25 minutes on the line!!!!!
If you eat on site you will be provided with plastic utensils as well as Styrofoam plates and glasses. No coffee (no vinegar and no recycling bin for returnable bottles either). The menu is really minimalist. The pizza was good even though there were no more peppers to put on it. This restaurant has been moved and transformed to specialize in take out (I dont know if they deliver). Not being a resident of Drummondville, I will not go back there again.
your new cheese that you have had for about 2 weeks has a terrible taste, it does not melt it remains in mote, it tastes like cheap, poor quality cheese like imitation cheese, it has an uncooked white color and I am not talking about the dough that does not cook well and remains soft probably due to the lack of heat transfer that the cheese causes. I worked for you for 5 years before the restaurants in Quebec all closed, I think Im a more than loyal customer but if its your new recipe well its over for us.
Uncooked pizza and you get hung up on them when you call them back. I wouldnt even give it a star. No toppings. Too bad I cant post a photo.
I had a Pizza of the Day Supreme delivered with garlic bread. The bread was rock hard and not cooked. The pizza had most of the ingredients on one side and none on the other and worse it was barely cooked. The cheese was barely melted. Horrible at the price it costs to have this delivered.
The pizza arrived after 1:50 after placing the order on January 21, 2023. The pizza was lukewarm, with few toppings and the crust stuffed (the cheese was not even melted. Not to mention that the fries were also lukewarm. Se n It wasnt the pizza hut before....
Order at 5:15 a.m. says the order will be delivered at 6:10 p.m. but at 6:30 p.m. the order is in the oven, always terrible delays at this restaurant...
I placed an internet order for delivery and received my pizza 2 hours later, lukewarm.
Great taste of pizza all dressed and bread sticks yummy preparation a little long.
Very good, fast service!
More or less
Delicious
Good place to eat an uncomplicated pizza. Smiling and friendly staff. I recommend.
Very good!
Well served and very good and the atmosphere average.
Does not respect the given delivery times
Young employees who are not very professional; talk very loudly to each other about their weekend and personal things.
Pan is the best
Not a full restaurant! No lunch buffet, just a take-out counter with a couple of tables.
The dining room is tiny and not very comfortable canteen style. It was much more welcoming before, but its still delicious to take away.
No comments sorry
I tried the new meals which were very good but while waiting for the order it was 27.5 degrees phew.
Took forever to get my food, and by the time I got it, my melt was so well done that I could barely eat it. It was so hard.
J ai commandé avec doordash, ma première commande était ratée, j avais des ingrédients que je n avais pas demandé. Je me fais relivrer avec doordash car on ne mange pas d olives ni de champignon, on reçoit encore une pizza avec les mauvais ingrédients, cette fois-ci avec des saucisses et des poivrons ? J avoue que c est difficile de lire une commande
Delicious
Very good service and good food
Their new style of pizza is really disgusting. Its just dough. The chicken bites super cold and not good. Never could.
Excellent service. Pizza and chicken bites were really good.
Worst pizza i ever had .
This is the 2nd time Ive had pizza hut delivered to Drummondville. Since the first time he was 1 hour 10 minutes late on my order, I took the time to order more than 2 hours in advance. The pizza still arrived 35 minutes late and 3/4 of the order was not what I had ordered. When I called, the guy who answered didnt even take the time to check who I was, what I wanted, he said the order was leaving immediately and hung up on me! As a result, we didnt get what we ordered and it was cold!
Never again incomplete service and order
Best pizza
Really delicious this stuffed crust pizza yummmmm!!
Very good service
New place next to Bennys co. Short waiting line, 4 mins wait after paying, its worth the detour!
Impossible to order the triple delight box on the app and on the website when adding the second one to list the bug page
Simple and fast online ordering service. Order ready on time! Very hot and tasty pizza!
If I could put 0, I would. I ordered a $20 Caesar salad and ice cream from your restaurant on Doordash. It arrived at my house with no sauce, no cheese and not even packaging. I call the restaurant and am told by a guy that its not his problem and that its Doordashs fault. As far as I know, the dasher isnt the one who makes the order or packs it. Its easy to blame this on another company. I dont know who the employee was who answered me but the customer service is a big 0. It was the first time I ordered from you and its the last. I dont recommend this restaurant to anyone, at least not for delivery.
Excellent service from the delivery man Joshua!
Always excellent!
Super disappointed..! Lack of staff, therefore no delivery...! Not even an apology!! There, really on it!! Its a Sunday evening..!! And you call at 7 p.m., ok for 8 p.m.! And I call at 8:20 p.m.... and they tell me that my order hasnt even started.. very taken into account..! So,,, finished...! Bye bye bye
Ordered at 4:25 p.m., its almost 6:00 p.m. and still nothing received... But my order is on its way!! Well yes
Still as good, the pizza was hot
The opening time listed was 11:00 a.m., we waited 45 minutes and it didnt open. The guy inside looked at us blankly. An intervention from him even just to tell us that he did not want to serve us for X reasons would have been appreciated.
Frustrated employee who throws things in front of family, in shock
The opening is scheduled for 11 a.m. according to the poster on the door. Once there, the employees are inside and look at the customers outside without opening even though it is after 11 a.m.
I like the Hawaiian and Fan cheese half and half...with stuffed crust. Perfect... ;)
Delay on order and poor service...
If I could have given 0 stars, I would have done it Since it changed location Its not the same Poor service I ordered in advance When I arrive the staff at the back of the counter look at me, dont even say hello Its spoken between them Looks like I was a ghost It should last 15 to 20 minutes At one point I spoke They gave me my rather stupid order thank you plus there was a young guy at the back of the counter trying on some kind of straw hat or other next to the food.
Fast, no problem.
I placed an order for several pan pizzas, some of which were vegetarian. I received thin crust pizza, and meat in the vegetarian ones. I called, I was told that I would receive a 50% discount for my next order when I called. I just called, 2 months later, and I was told that there is no discount in the system in my name . I think I should have agreed to receive new pizza the same day, rather than accepting a false discount which is not accessible
Bien ordinaire, la pizza 12po pan était en fait juste une immense croute, avec très très peu de garniture ( comme sils voulaient en mettre le moins possible$$$) . A 25$, cest exagéré. La propreté du resto laissait aussi a désirer, et javais lair de déranger le staff... je serai pas surpris lors de la fermeture. Dernière fois pour moi.
It is no longer a dining room, but a take-out counter. The staff was stupid and the service was slow compared to other branches. Fortunately, the food is true to what it is: good! Parking: Available and near the entrance.
Excellent pizza, as always at Pizza Hut. The service was great, they were able to speak to me in English and my order was ready fairly quickly even though it was a busy time.
Fast service, delicious pizza.
Says open at 11 im at the door 11:30 3 employees look at me door is locked i asked if there open they all look at me ignore me service i got 0 service ill go eat next door thanks
2.5 hours of waiting for a delivery and it hasnt arrived yet
Food is always good but delivery has never been shorter than 90 minutes. Better to order for take out.
Received the pieces of uncooked chicken, the inside was really pink out of about twenty, 3/4 was like that
My favorite restaurant for pizza, a must in my opinion
Special 5 5 5 its worth it at the price it gives us some leftovers afterwards! In addition, the preparation took less time than expected, around 12-15 minutes!
Food quality was nice! Friendly staff at the counter.
Great service, very kind and cordial staff. The pizza is very good.
best pizza buffet in town
Its the best pizza in Canada
Always excellent
Everything is now online, so choosing either pick up(take out) or Delivery, they work really efficiently and have kind people working at that, just makes everything feel like its worth more. They pizza is good imo the best is bbq chicken by far but your free to choose whatever and a bunch of sides if you wish
Very good pizza. Good service. THANKS!
VERY GOOD SERVICE
Great experience, courteous and fast service
Its closed
Its delicious!! And they are very fast to deliver your order.
Takeout order only
All good. Thanks
I like these cookies
I am very rich but the customer service is terrible.
Called to ask where my order was (40 minutes of waiting already). Im told that the delivery guy is leaving shortly so Im happy. Its now been another 40 minutes and still nothing, it should be noted that I live a maximum of 3 minutes from the restaurant by car.. I hope the pizzas will be good..
The buffet is excellent! Good service and not too expensive!
Quebecois pizza Its good
Good atmosphere
Eeee yams
I love their lunch buffet. Always so good and appreciated.
Good discounts and always delicious
Racist. Hung up on because i didn t speak french. I asked in french do you speak english not really click...... Are YFKM?!
Take away was fast and delicious.
Excellent service
We ordered a take out order. We order inside and they bring it outside. Fast service.
Completely poor delivery service. Almost 2 hours of waiting for a pizza.
Pizza always delicious and no waiting time
Very good, welcoming and very courteous service
The take-out counter is efficient. The service is always great! Food well done
I really like this restaurant, because the pizza is great!!!
Really lacking in cheese.....Ill never go back and never recommend
Great service and the best pizza
GOOD
