Harvey's in Drummondville
490 Bd Saint-Joseph, Drummondville, QC J2C 2B7, Canada
About
Located in the vibrant city of Drummondville, QC, Harvey's is a beloved Canadian burger restaurant known for its delicious flame-grilled burgers, creamy milkshakes and cheesy poutine. Whether you're craving a classic cheeseburger or a mouthwatering chicken sandwich, Harvey's has got you covered with an array of options that are sure to satisfy your taste buds. With convenient delivery services available through the Harvey's app, getting your hands on these delicious fast food burgers is as easy as a few clicks away. At Harvey's, we take pride in serving up quality flame-grilled burgers made just the way you like them. Our commitment to using fresh ingredients and our signature flame-grilling technique ensure that every bite is packed wit...
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No go there.. . Too many other places better
I had been traveling all day & had stopped for the night. There was a language barrier because I couldn't speak French, but the staff quickly got a co-worker who spoke English to take my order. Food was good and served quickly
I had a very good experience at this fast food. The waiters are very friendly and courteous with customers. Especially a girl named Ariane, she always asks me if I am satisfied and if I want something else, her service is so nice.
Very good and Ariane is a very fun person 😂
Slight language barrier made it fun to get through. They were good though and worked with us. Good to the kids. Wouldn't recommend parking a travel travel there though, park across the street and walk.
The grilled chicken patty was much smaller than the bun, which I was willing to overlook, but the chicken was very hard. It was after 10 pm, so maybe it was old, but perhaps the grilled chicken option should have been removed from the menu if they are not able to provide edible product. Or did they just hope I would not come back, as it was a take out order? I showed the manager the chicken patty and he seemed more focussed on the part I had eaten, than the inedible part. He offered a replacement grilled chicken patty, which I was not interested in after the first one. He refused to give me a crispy chicken patty instead, but returned half the cost of the chicken burger (kept the rest because I ate the toppings and bun)! I was suprized at the grudging customer service. I will not return or recommend this Harvey’s (490 Blvd St. Joseph, Drummondville, QC), though the other items (crispy chicken & onion rings) were reasonable, and the initial counter service was fine. Also, the floors were greasy in several places, and the men’s washroom was out of toilet paper, and seat was loose. There were no other customers in the restaurant and only one car at the drive through - maybe they were waiting to clean until after they closed??
Since we speak English, we were nervous on ordering because a lot of times we would end up with someone who would speak French. Today was not the case. We were really happy to have this young man who not only spoke to us in English but was very friendly and kind. The food was amazing and we enjoyed the sit down. Upon leaving the young man told us to have a good day. We will be back because of him
The food was good and hot, service was ok. The chicken nuggets are awesome they are a lot better than the MacDonald nugget. The mustard and honey sauce is excellent. Wow what a discovery. Good job Harvey's Went on August 11, we had the script chicken, it wasn't very hot but good.
Extremely long service, you are told to park in the parking lot to bring your order to you when it is ready even though there is no one behind. Only to wait more than 30 minutes for two wraps.
Wheelchair accessibility: compliqué Parking space
It seems that the evening manager doesnt want customers to eat in the dining room... nonsense! Its open until midnight and there are lots of people!
Personal service A1
The worst Harveys Ive ever been to!!!! The employee with pink hair runs away when she sees customers arriving. Poor boss
Always a good Harveys. Classic cheese garnished to our liking!!!
We ordered (to bring) fries with our chicken burgers. When we got home, the fries were inedible. They were hard and dry.
The worst place in my entire life as a customer and former restaurateur. I have been there 3 times and unfortunately 3 bad experiences, particularly in terms of service.
Big disappointment no sauce for poutine making us eat our hamburger while waiting for poutine frozen cheese more salt in restaurant
Very good meal with very friendly service
Food
Its been 10 minutes. We wait at the checkout without ever being told hello or taken our order and they have passed us many times! Lack of staff only 2 people on the floor.
Excellent service
Very good service.
5/5
Kingcoche Parking: Devant Food : 5/5 |
Very good , excellent service
Excellent service
Good service
Excellent service Ariane with Lianet and the burger is very good good excellent
Incredible customer service
Good Serbian
Fast, low-crowded service.
Very good food and very competent employee
Good service good meal
Excellent service, very polite
Great team arriving in the middle of Rush and they handled it really well with a smile
Very good service from Ariane and Estella!
Two beautiful, smiling and welcoming Arianne and Stella. Good service!!!
I found good services today
Great I recommend
Great experience, still as good as in my time. Service is excellent too. THANKS
It was really warm!
very good service, very nice waitresses
Sick as experience
Very good service!!!
Friendly and fast service
Super fast and courteous service
Very nice place.
Very good service
Super good customer service makes you want to come back
Super good service
Really I find Harvey s best
Excellent service evening girls
Good experience! I especially recommend the bigharv Thank you Ariane
Very good service, wow!
They are machines
Good ambiance and good people
Very good food and great service
Very good service
thank you very good
We enter the restaurant at 7:45 p.m., closing is at midnight. The chairs are on the tables, an employee is sweeping the floor. We are told that they clean in advance because they only get paid for 30 minutes. to clean after midnight (I honestly dont want to know). We feel like were disturbing. We want to go and sit in the glass roof so as not to be in the section with the chairs on the tables: its locked. Well make do with it... During my meal I need ketchup, I go to the counter: theres no one there! I wait for an employee to appear but eventually I have to go behind the counter to get some myself before my burger is cold. Poor service, the customer is clearly not a priority. Mr. Owner, a visit is necessary: its out of control in your establishment!
What a disservice. It took at least 30 minutes to be served even though there was only one customer before us. The food was cold too. The lady who seemed in charge was chatting quietly with a customer while the other employees were rushing around for several minutes. She locked the front door, preventing several customers from entering to order. Customers wanting to leave had to ask her to unlock the door and wait several minutes for her to come and open. She then complained to the other employees that the situation was inhumane for her and that she could not stand it. All the customers could hear it. What a bad experience. This restaurant has changed so much recently, very unpleasant. Finished for me. Update: I wrote, someone called me back leaving a message without a phone number and never called back. The owners dont seem to be interested...
I always go there to get the crispy chicken with a milkshake. Excellent! The employee Ariane knows my toppings by heart, so I dont need to repeat myself anymore.
BG Angus is excellent
Very nice team
Great team works really well
Fast, but fresh, the service was awesome!
Kid-friendliness: Chaises hautes disponible Food
Great service and excellent meal!
Great customer service! Amy and her team were wow.
Excellent
Clean dining room. Welcoming service.
Very good service Food
Great service from Ariane!! THANKS
excellent
Tastier than McDonalds.
Ariane is the best
Flawless
ARIANE ON TOP
Angus is the burger!
Superb employee good service
Great Harveys amazing service
Merci pour le service Vegetarian options: beauvoup Parking: Nice parking
Very good service and the food is very good!
My burger is very good
Good morning, I would like to point out that I was very poorly served in this restaurant. I have done several Harveys in Quebec and I can say this one is the worst in terms of service! The person who was behind the counter to give me my mobile order just threw me my package with my fries and my burger. When I started asking to complete the order he wasnt happy and made me feel bad by slamming my cup of rbslush on almost every counter in front. To finally limit yourself to throwing it on the counter. With his behavior, I didnt even dare to tell him that he had the wrong drink format for my coke. I think Harvey customer service training wouldnt do him any harm. I know customer service isnt easy for you but its common! PS: Im still waiting for the straw I asked for.
Very ordinary, poor service and lukewarm food!!
Very dirty toilet.
No service, 3 behind the counter looking at me including the MANAGER but no one to take the order..? 2 people at the drive-thru left without having their orders. MUCH/EXCESSIVELY TOO LONG! And of course a question of adding pleasure to all the silly tunes
Find it funny, a girl who did the butterfly when she came home from the evening very funny Parking: In front of the restaurant on the same land
The staff are young and energetic, and they are also very friendly when talking to customers. It is very suitable for people who want to eat quickly.
The employee Ariane was super welcoming and charming during my first visit to Harveys in Drummondville, I will definitely come back!!! Arianne, you are the best and kindest of all
I give a 5 star for the evening team. The nicest is ARIANE, always polite, smiling, and excellent service. We are always well received by this charming young lady. She was at the drive-thru.
I was well received at the drive-thru by a young lady. Very respectful. I will come back
Excellent service, very delicious food
I had the pleasure of being served by Ari at Harveys and couldnt be happier with my experience! Ari is professional, attentive and always smiling. She does everything to make every customer feel special. I highly recommend asking for Ari when you visit, you will not be disappointed.
Im not the type to do that but... I received my order and it was cold but to the point where it wasnt even good and I love Harveys and do you know what the only thing I wanted that was cold (drinks ) well it was hot.. supper boff
Staff who dont know their promotions and no smile. They are trying to make me believe that a trio at $5.39 costs $7.99 and that the display is incorrect. The manager Kevin has a dubious sense of humor. Im familiar with it. This restaurant is a shame!
Very good service with the beautiful Nancy, never before smiling I will come back to her
Talleau of maximization of the trio with fries and kidney slices leaves room for interpretation. Service could be improved by better training new staff
I have nothing to say about the burgers, just that they are excellent. However, the poutine is cold, the cheese is edible but it is really cold. Also, the service is not very good, simply because the guy who was in charge of my burger was dumping food on my burger and seemed depressed about doing his job. Me and my boyfriend are very disappointed. Next time we will not go to this restaurant.
I havent been to a Harveys in years. My good memories were disappointed! My sons and I ordered 3 trios - but for $41 the employee only counted one and two solo burgers, so we didnt get the fries. When I wanted to order them, the guy told me $8.92! Eh ?! That wasnt the price of the trio. No maam, I need your invoice. In the trash? Cant do anything without it. Laughing in my face is the same! Strange because 2 women before us also had an order error and paid $8.92 for 2 forgotten fries. Funny coincidence, no?! Or rather a cursed habit that pays off. And 2 bottles of water for $5. It smells like a scam. Believe me, its going to rain a ton before I spend any more $$$ at Harveys!
We received great service, fast, excellent and hot food. I found the waitress Nancy really friendly and smiling Very clean dining room and table
I ordered a double cheese bacon poutine at the drive-thru only to realize at home that the poutine was half empty with literally 2 small pieces of bacon. Normally I never had a problem with the poutine I ordered, but this is complete nonsense, I dont understand how someone deliberately decided to put half the fries and only 2 tiny pieces of bacon and to say that it was correct, extremely disappointed.
Nancy will give me the best service you can ask for Thank you!!!
Their vegetarian is really very good. Well, my poutine wasnt great. The fries were fried, the cheese was cheesy, but the sauce was cheesy. When youre hungry, you dont act capricious. Their burgers are good. Vegetarian options: Veggie burger. Brown bread. Fully hot pepper. Not for the gidounes Parking: Lots of places, and beautiful paint lines on the ground
Thanks to the new kid in training. Beautiful welcome, good service, thank you very much.
Very good customer service from Jennyfer.
Very good service!!!!
Very good service by Jennyfer!
Super good the service is especially with ARiané she is very nice
Very good!
Super service!
Very good service Aryane and Nancy
Superb service at the window!
Very warm welcome with a smile despite the late hour from Ariane and Lianete and Nancy.
Great welcome from Nancy, attentive and kind. Come and discover her great waitress
Ariadne! Super good service!! THANKS :)
Very good service, the cashier very kind and polite
Everything was good!
The person at the cash register doesnt speak very loudly. Long queue only one person to finalize orders for customers and Ubers.
Jennifer served us and we received incredible/impeccable service! Our burgers and poutine were fresh and tasty, I would go back there every day of my life if possible! Thank you Jennifer and Yanette!
The establishment is very dirty, the staff is very slow and does not smile. The food is not very tasty, I wouldnt come the second time. Prices are normal, not very high.
A salty poutine porridge .. Im going back to eat my poutine in Quebec.
May 13, 2024 Terrible service, employees shitting themselves in front of customers, burnt meat, cold poutine. And I waited 25 minutes for this following payment of the order...
Staff who lack respect and politeness towards customers, I waited more than an hour for an order placed on the application.
Slow service plus there was an employee named Nancy who had drunk alcohol and was very lost
We stopped to eat as a family at this restaurant, we were surprised by the uncleanliness of the place, the dining room had onion rings on the floor, the floor was sticky to the size and the tables were all unclean. A customer asked the staff to clean the tables since they were messy. We were all surprised by how unclean the place was, which is a shame since we like to eat at Harveys.
Great manager, Nancy was very pleasant and super helpful in case of problems. Sincerely 10/10
I was greeted by Nancy at the checkout and I loved her energy, smile and interpersonal skills. Great service! Congratulations to the whole team! P.s. The slippers are excellent.
I ordered a Crispy Chicken Burger. And I received the chicken that was not well cooked, it was still raw inside..
Excellent service, with lots of smiles - and above all still affordable in comparison with other restaurants of the same type, I think I was served by Nancy who brightened my day! THANKS...
Thank you for the nice welcome Jennyfer
Thank you Joanie good service
Fast cook good food
Thank you P-A for my super good sandwich
Very good service
Good service, good welcome
The little cashier Joanie works really well and is very welcoming.
I never thought I could be served a charred sausage in a restaurant The chicken nuggets were good The poutine was very ordinary
Never go to the 3 angus drive-thru for a 30 min wait, it takes away the taste of eating the
The boss is a real haymaker. For an order error I waited 15 minutes on site before they could refund me. The cashiers were doing their best but the boss has no attitude. With an attitude like that I hope this place closes quickly its sad to see that.
The liquor is not good at all because it is degassed and they get the orders wrong...
Great experience Kevin is excellent
There was an order error which was quickly rectified.
Quick service and the chicken sandwiches are made with real chicken so they are delicious.
Truly terrible service, never seen before!
Fast, good, expensive
Very good place, service a little slow (in the kitchen) and the smell of the grill. Yum! Plenty of seating and ample parking.
As for food, well come back! But the service, the kindness of the team is
Always a good burger with good meat. Try the classic poutine, it s excellent! The place was very clean although it is not very new. Oh it s also very affordable.
Good service
The workers are so nice and kind ..but the chicken and fries were already made and I thought that was so strange
What a shame that some employees dont like their work and feel obliged to make customers feel it.
The best burger
Nice improvement in the restaurant, that s why my congratulations
