Thaïzone in Drummondville

Poor customer service, both by employees and owner. Several upward errors on the invoice (it cost us $81 for 2 adults and 1 child!!!!), also paid items were forgotten in our order. When we looked at the bill and saw that the total didnt make sense, we kindly explained the situation to the employees. They contacted the owner, but received no apology or attempt at compensation. We will not go NEVER AGAIN!!! Too bad there is no possibility of leaving zero stars, because one star is too generous in my opinion.

Never had a problem before but tonight: Order a starter and a general tao at 7:27 p.m., the girl gives me the soup and after 5 minutes of waiting I say Im going to go eat it while waiting... 7:50 p.m., the soup is finished I have to get up and ask the 5 employees who are fooling around for my meal... They make it quickly, a very small portion in a takeaway dish while I eat there... I go back and ask for a real portion and am told with disdain that it doesnt happen, so I tell him: - its not supposed to take 25 minutes to do either and the girl answered me super stupid, -well we close in 10 minutes... Then 5 minutes later come and let me know which remains 2-3 minutes before closing... To make me understand that I have to leave...

Excellent chicken, rice always dry, such a shame... instead of making a single batch per day and spending your time putting the dry rice back at the bottom, unfortunately once it has dried, it will never be as soft as rice that it doesnt dry out, I wonder how long it takes to make a batch of rice.,!?!? You make several small batches so there will never be dry rice . It wouldnt have taken longer than to stir it every half hour... there the laws of the least effort prevail over the quality of the rice... its a real shame given the quality of the chicken... jasmine rice its always sticky not DRY... I would go literally every week at your restaurant if the rice wasnt so dry... really too bad

The food is excellent! Super good service! Thank you Lyévan, Samara and Sarah-Jeanne!!!

I often go there during the day and the service is very fast and courteous. The staff members are always smiling and the food is delicious. Keep up the good work.

Welcoming, smiling and kind owner and employees

I love ordering Thai zoned Drummondville Its been 3-4 years Ive been ordering And I still love The same portions always hot NOTHING to say perfect!! Good job seriously

Sometimes it s really good, sometimes it just tastes like really strong gas .

Very nice and clean inside! Courteous and professional service, they even offered me rolls for free because they were the last ones, they didnt have to and did it! Kudos for the customer service to the two guys who were there!

Excellent courteous service, varied menu I recommend

Wonderful and delicious great service

Great restaurant and super good quality food, I recommend it.

The new street salad is excellent!

I really like the atmosphere in this restaurant and personally I liked how me and my friends ordered our meal but we didnt wait too long, it was so quick. The service is exceptional, when we, the customers do not understand the menu, they explain the details to us in detail which helps us to make a good choice meal according to our taste

Poor customer service and very long waiting time for a fairly high price I do not recommend

Super long wait and the order was wrong. We were the 2nd to say that we didnt have the right thing in our bag. We didnt get the lucky cookies :( this is the second time we got the wrong order, before we didnt have this problem. Very disappointed! :( Fortunately our dishes were good.

I waited 20 minutes while I watched orders made after mine come out every 5 minutes only to be served very plain, mushy fried rice. Overcooked, too salty. Absent customer service. The cashier warned me twice rather than once that the dish I chose was VERY spicy... If you think a radish is spicy, maybe... But seriously, it was barely peppery... Anyway, dont especially dont expect a gastronomic experience worthy of the name. Especially not when the cook is 16 years old... Finally, quality, good taste and know-how are probably on the verge of extinction. Looking forward to the disappearance of restaurant chains and the return of independent and local restaurateurs.

On a $65 order, they forget the shrimp, and they have the nerve to call me the next day to explain that they saw the employees putting the shrimp in the bag. So Im a liar... Sir, youre a shame, change jobs, you really have a lot to learn about business.

The general taos on rice is really excellent

I love food, although I preferred when we could choose our spice level (it was better mixed than if I made it in the box), but the delivery service ruins everything. I place an order at 9:00-9:30 a.m. in the morning to have it at 11:45 a.m. and sometimes, there are 35-40 minutes late on delivery time (okay 15-20 minutes, that can be normal), but no more . We call and it seems there are normally delays if the order was made online, dont place an online order outside... Oh and forget them in the order! I want my biscuits and gravy spicy (especially if you dont make it spicy for me) Punctuality is not your strong point: Delivery 1 hour late OR 1 hour early. Pay $40 only to have to reheat it in the microwave.

Great service, and super clean, very delicious!

The food is good however I dont know whats going on but before when I ordered extra chicken there was so much rice now its been 3 times I order I barely have a spoonful of rice nothing at all for the price Im really disappointed especially since it wasnt like that before

Delicious food but incredibly long wait to get our food...

It was edible, nothing more. Thai meal soup too sweet, even though I asked for it spicy.

I usually order to bring. Fast and good Fast food

Quick delivery Very courteous telephone reception Great counter service :)

Super good and good portion

Its been twice that I have ordered the pokthai tao fried onions and tofu and it there are no fried onions. I decided to call, believing I had forgotten something for the second time...I was told that they had replaced the fried onions with fried won ton noodles. In no way comparable with fried onions and above all at a lower cost. On the other hand, this change is not identified in any way in the menu and the price is the same. It s ordinary !

Slightly long wait time, but very good meal.

Problem with online orders, I spent 30 minutes trying to place my order, the site spends time freezing and when it comes time to place the orders, it takes too long to check the bank information and finally it works not

It was very good. Fresh vegetable

Dont deliver to St-Nicéphore, dont give up!

Excellent

Really good, we tried 4 different dishes and everything was excellent! We will go back there for sure!

Very good service from the employees thank you . Excellent food for the price.

It was ok, but the starter was really average, too bad its a restaurant I often went to..

I love this place for a last minute takeout meal. Perfect when you dont feel like cooking but still want to eat well.

My favorite restaurant both for the food and the service

Best service! The tao is always fresh! Its never a reheated tao from the day before! Impeccable service!

I fell in love with the big bearded day man! Always smiling, friendly & courteous! This good mood makes General Tao much better! A BIG YES! Compared to Thai Express, the freshness is there!

The pad thai is very disappointing, tastes nothing spicy and almost without sauce

Very good restaurant. the owners are really nice, the food is excellent. The restaurant is clean. Its only the price that I find too high. excellent place. I highly recommend it.

Amazing!!!! If I could have given it 6 stars I would have done it!!!!!! A sensory experience!! Or have discovered flavor and wooden wand!! Thank you for the extraordinary dinner!!!

The presentation is good and the price is resonable!

Very bad experience we had asked for spicy our 2 dishes none were my not thai was very dry no sauce the batter of the breaded chicken was very chewy zero crispy in general it was not good

Good choice of dishes, but I dont understand why the super spicy choice is not spicier than pepper! But the taste was very good!

We really enjoyed it, very good taste, we will definitely return

I placed an order for takeaway there were two errors in my order not to mention that the noodles in my padthai were raw!! Very disappointing and when you call to tell them they offer you a credit!! .. it took everything to succeed in delivering me a padthai cooked the way I wanted! Never again will I eat Thai Express which is 40 times better!!!

Super good service and excellent food.

Great food!

Quite correct. I find it similar to Thai Express with some choices a little different and slightly more expensive but not by much. Ive tried just two meals so far and it was to my liking. Too bad that with the sheet metal ceiling it echoes like that not against it.

It was delicious

Delicious. Especially General Tao. There are fountain drinks, including strawberry-kiwi Dole, one of the tastiest juices around.

Very good

Good good and perfect location for people in the industrial district.

Good food good service

Excellent service! Lots of vegetables and edamame! Finally! I dont like paying for rice and noodles! We love daily boxes! Great delivery and great taste 100 times better than Thai...exp... quality price rating too

Delicious, a little expensive but gives a good portion. Friendly and courteous service.

Friendly staff, clean and very good place

Wonderful

Wow! Beautiful place, the food is really good! Prices a little high but I think the dishes are worth their prices! Im sure Im going back!

GOOD

I really like this very good restaurant

I like it much better than thai express.

Super good, good service

Good restaurant but the prices are very expensive for fast food and the manager is the type of guy who changes things at the slightest word

My order arrived quickly at my home but unfortunately I didnt get what I asked for