CVI Restaurant & Lounge in Duncan

Great place to grab a drink and something to eat. Very good service, all the staff have a really good vibe

We came here on a recommendation after driving by it hundreds of times. I would have never expected the food to be as good as it is. Highly recommend the smash burger!

Our meal was wonderful and the service was great

Ordered the chicken strip kids meal through DoorDash which said it included fries but when it arrived there were no fries and only a handful of wilted green lettuce? The quality is always extremely inconsistent with the food here.

Thank you CVI for allowing us to bring such a big group in and enjoy a fabulous time together. Everyone had a blast and we appreciated the back room that was semi-private enough for us to feel it was a private space. Amazing service and food.

The Butter Chicken in this place is unbelievable. My server told me that it was created by authentic indian spices and it sure tasted incredible. Will definitely be back for more.

Great service, very good food! Nice atmosphere. Ate here while staying at the hotel.

Was there with my friends for Music Bingo - they have it every Tuesday- it was a blast! I won credits for the food I ate and it was just so fun to be there. Will be back next Tuesday!

We came in on a Friday evening and the pub was swamped but the servers handled it so well. We loved their caring natures and the food came out so quickly despite the lack of workers. Impressed by the team!

The food changed and it is not so good then it was a year ago .

Nice and clean, the Ceasars are pretty good and the smash burger is great. Thanks for being here in town.

Good food , good service but my chicken tenders were a tad too crispy

We arranged to have the back room for our friends birthday celebration. The area was reserved and ready for us early enough to decorate and make the place look like her party! The 2 men servers (both bartenders when we have been there before) kept all 50 of us with drinks in front of us and feeling most impressed by their attentiveness and efficiency. Thanks to the cvi for the incredible service and making our friends 50th birthday a hit!!

So we get there for a birthday party, we order, we order a calamari to start. It comes out very over cooked and the calamari was extremely hard and chewy, I was so hungry i just ate it, the only thing good was the dip 100% not recommend ordering that dish. I thought it may have just been a one off, but no! Several people ordered the same thing and we all had the same complaint. Then my wife s food comes out, well,, wrong order gets sent back and they bring the correct order out and she ordered a Teriyaki chicken well, it was deep fried and a dip of teriyaki and the chicken was so bad and again in the deep frier for probably 15 minutes to long and she asked me to try cause it tasted gross to her, well I even spit out!! My food was a salmon dish, my server asked me how it was, and well I told here that the salmon was raw, and red/pink in the middle and only the top was seared, the skin was still on the fish but was slimy and gross, if you are leaving the skin on, it should be crispy not slimy. Then with all that, all they said was that they are taking off the mandatory 20% gratuity off well, still implying that we should still leave a tip for them to which we did because it wasn t the service. It was the Cook s fault I can tell you definitely that we will never eat there again. I believe this is my third time giving this particular pub/restaurant a try and all three times the food has been absolutely horrendous.

Excellent service, fabulous food!! Server very busy, challenging trying to get her to come to the table

Great food and excellent service. The Southwest burger was amazing and the house salad above and beyond. Our server Vijay was very friendly did a great job! We will be back.

$120 for two Prime Rib dinner and a jug of beer. ( Inc taxes and tips) is a little expensive for us. The quality of the meat wasnt even good. Obviously, they are using a lower grade of beef. Wont come back!

Best place for late night food, lunch, beers, atmosphere. See Veejay on Tuesdays for some Cajun, beef, fish, or veggie tacos. Theyre best in town. Music bingo night Tuesday and music trivia Wednesday with wings. FYI, you will not find better wings anywhere Kid-friendliness: Kids always welcome

This place is amazing. The food was excellent. Its the perfect hidden gem of Duncan!

FANTASTIC. The food is just phenomenal, and the service is amazing. Super friendly, helpful. The owner, Bonnie is a charming lady. Definite 5 stars. Will ve coming back here often!

Came with friends. The food was amazing, Korean BBQ chicken was my favourite. All the staff took great care of us.

Fantastic food and service! Thanks CVI

Had an amazing Long Island ICE TEA because they make it from scratch (not from a mix). So good!

The clam chowder was amazing and gluten free! Great service too. They have really improved since coming a year ago!

Had amazing service from aika she is an amazing server. The vibe here is very friendly and awesome food

Aika was amazing and amazing food

Bad service and my special coffee had rotten whipped cream. Made me sick that night and the never compt me the drink or offered any compensation.

Excellent service

Great food, loved the shaft flight! Service was awesome and vibes are fun, continently located in the best western where we are staying. Thanks CVI team!

We have been to the CVI lots of times and it is usually a wonderful experience! Kind and friendly service, food is great and lots of choices for drinks!

Great place to eat the chefs are fantastic, they have excellent and unique summer specials

The butter chicken is highly recommended and should be experienced. I have personally enjoyed it on multiple occasions.

Severs we re kind but expensive, takes way too long just for Costco microwaved meals

Great service and food!

We came for lunch on a Sunday afternoon and ordered a variety of items off the menu as there were 7 of us including kids. The server was really friendly and the food came out quite quickly considering we were a large group. My daughter got the butter chicken and the delicious smell of it made the rest of us regret not getting the same thing. We later found out that they have a chef from India on staff so this was truly an authentic dish. My SIL and I both had sandwiches and were surprised at the generous portion. Definitely will be back if we are ever in the area again .

I love the ambience and food service is awesome. I love their chicken broccoli bowl.

I am very disappointed in the recent changes to staff. Some of their best staff are gone or are going. Not sure what is going on with management but they are not going in the correct direction.

Our band the Fabulous B-Sides played the CVI Lounge. Great venue, lovely surroundings, friendly and efficient staff and wonderful food. This is a wonderful place for drinks, food and entertainment!

Very busy with all watching hockey Connuck

Way overpriced for what you get. Visited the CVI with a friend for appies and a beer. Beer selection was decent and the server was great and attentive, unfortunately, the food was not. Calimari was okay but the portion was tiny, especially for $18. The plate contained more lettuce than calimari. If you go for a beer, dont bother wasting your money on the food.

TOP NOTCH! I was told by the server that new menu was launched today and decided to try the spinach artichoke dip and korean chicken burger. The dip was very delicious, very creamy and cheese and goes really well with peta bread! The korean chicken burger was crunchy and just spicy enough to give a nice kick!! The servers were very friendly and attentive and I loved the comfortable atmosphere to spend the afternoon with friends with excellent food :) Dietary restrictions: They have vegetarian, vegan and gluten free options Kid-friendliness: There is a list of kid s menu

After I finished drinking from my water glass I noticed the glass was extremely murky and dirty, like it wasnt washed correctly. I would expect the rim to be dirty from using it but not the whole glass as it was just water. I woke up the next day sick with a sore throat.

We were set up in a private room for a hockey team dinner. Bonnie, the manager, was so helpful in advance and the server for our group was very friendly. The food was good, and he had a great time!

Got wings a few weeks ago. Wings were good... service was awful. Not sure what the girls name was but had giant pink star earrings and messy blonde hair. She looked like she didnt want to be there... then later told me how hungover she was. I was shocked by why she was telling me this... sympathy or an excuse for the brutal service? At the end my bill was like $22.00. Gave the girl a $50 bill and she asked me if I would like change... wow! Would be a good place to go to if the service was better.

CVI did a great job on a special event we held there in their banquet room.

Service was great food was good. Normal pub food.

Called and asked if there was a wait was reasured that there was no wait only to be met by rude staff and made to wait for a half houre we called from 2 min away

The service was excellent. Prompt with drinks and taking orders. The downside was the food. Four orders of calamari we so salty it was not edible. Tacos were cold. The crispy chicken burger was so overcooked it was hardly edible. French fries were cold, thankfully the watery gravy was hot...and to top it off, the soup to replace the inedible calamari took so long we had to take it to go. pretty sad that a table of seven only had two good meals. Will be thinking twice about coming back.

Nice place for food and hangouts , lovely staff and great service ..........I love it

Had an amazing breakfast here, the portion is huge, absolutely make you full all day!! Highly recommended.

The butter chicken I had was very authentic and delicious! Plus the portion size is HUGE, you definitely will need to have a takeout after.

Tonight I had the seafood chowder five minutes before the dinner service was shut down and it still came to me piping hot and delicious as normal. The waitress was very polite and very prompt. Definitely would recommend it.

Parking: Excellent Food

Always great food and service

Always great food with the best service

We hosted a meeting and it met our expectations, so we will most likely host another meeting there.

Horrible service. Sat down and waited for 15mins before we grabbed our own menu. Had enough time to decide what everyone wanted just for all the waitresses to ignore us lol walked out. Wont be returning.

Great food here. Best deep fried pickles and smash beef dip burger! Love the Korean fried chicken too - huge serving. The place is always super busy, so service can be a bit slow at times, but they do their best given todays staffing challenges - all in all, really enjoyable place and becoming my favorite neighborhood pub!

The pub is a bit dated and could use a face-lift. Food is traditional pub style. The service was excellent.

Food was great and tasty, service was also good considering the bartender doing both waitress and bartending and a new server that just started that day and was learning very quickly. We will definitely return here.

Love this place.

Going after 8pm, the menu is small.

I came Im with some friends a few weeks ago and had the a great experience! Mostly the service by our server Starr! She was amazing! Super funny and attentive and on the ball! The food was mediocre. The reason I gave it a five Star review was for the service. Good job Starr keep up the work!

Had a great time with friends. Wings are tasty and unique. Deep fried pickles were good. Friendly waitress!

Very tasty food! We had lunch from the CVI Lounge everyday while using the conference room and each meal was delicious. There was a lot of options and every meal we had went down fast!

A great gals night at CVI. Hannah, our server was friendly and efficient.

Hanna our server was super friends attentive. Fun experience.

Pulled Pork Benny and Tater Tots, best Ive ever had. Our server Starr went above and beyond to make our brunch experience fantastic. We will be back.

Excellent food and drinks at great prices. Staff are friendly. Keno. Good music and the king cesaer was amazing. Definitely going back!!!!

Josh did a great job bartending, love all staff job well done!

Had a great experience as always at CVI. Starr was amazingly quick with our drinks and very friendly. Food is always great aswell.

Great food and excellent service, especially the server Starr. Timely, professional and always friendly with a smile. Prime rib night is Xtra good Parking: Limited but time dependant

Had a spunky strawberry margarita and yam fries - perfect afternoon treat today . I also tried the eggplant fries - wow! I am so glad I ran into my former student SungHoon - great to meet and eat

Great food, fantastic service from Mitch.

We rented a banquet room for a function, and it was amazing. The space is great and the service was above and beyond. There are a variety of (yummy) options for food platters and our group was very impressed with the food!! The fully serviced bar was also a plus. I highly recommend booking with the CVI!

Food is super good and more drink options with the new menu are fantastic. The staff are absolutely lovely. Absolutely would recommend to anyone coming to or through Duncan !

Had Starr for a server for lunch today, she was amazing ! And the food was amazing !!

Dietary restrictions: Delicious food, well-presented and reasonably priced. The restaurant is spacious, quiet and nicely-decorated. This is one of the few local restaurants I visit with friends and family on a regular basis due to its consistency in delicious and affordable meals, and friendly service.

We rented to the Arbutus banquet room for a 25th anniversary party. The experience was great, staff was lovely and the food was delicious! It was a fun time had by all :)

I would like to give a big shout out to Bonnie and her team at the CVI. In search for a venue for a surprise birthday party I came across the CVI. Bonnie went above and beyond on answering all the questions we had. We rented the arbutus room which was the perfect space, it has a small bar with a bartender, and we went with the baron of beef dinner. I received multiple messages the next day from guests attending thanking me and saying how great the dinner, service and evening was. I would recommend anyone looking for help planning a party, call the CVI and talk to Bonnie. You will not be disappointed.

Had the most amazing Indian Birani food! Home cooked with fabulous flavours

My husband and I have gone twice with a group of friends for prime rib night. Both times the dinner and service were excellent. Appetizers too are lovely. Highly recommend.

I recently had the pleasure of visiting CVI Restaurant, and it turned out to be an incredible experience that surpassed all my expectations. This charming pub not only offers delicious food and drinks but also hosts an entertaining trivia music night that adds a whole new level of excitement to the atmosphere. Lets start with the food. CVI Restaurant boasts an impressive menu filled with mouthwatering options to cater to all tastes. From classic pub fare to creative culinary delights, theres something for everyone. The quality of the food was exceptional, with fresh ingredients and expertly prepared dishes that satisfied both my cravings and my palate. The pub also offers a diverse selection of drinks, including a variety of craft beers, cocktails, and spirits, ensuring that every visitor finds their perfect libation. What truly sets CVI Restaurant apart is the vibrant atmosphere it offers, especially during their trivia music nights. These nights are an absolute blast! The pub comes alive with excitement as teams and individuals gather to test their knowledge while enjoying great music and friendly competition. The trivia questions cover a wide range of topics, and the host keeps the energy high throughout the event. Its a fantastic opportunity to challenge your brain, have fun with friends, and even make new acquaintances in a lively and engaging setting. Beyond the trivia music nights, CVI Restaurant maintains a welcoming ambiance on any given day. The staff members are friendly, attentive, and passionate about providing exceptional service. They go above and beyond to ensure that guests feel comfortable and have an enjoyable experience. Whether youre visiting alone, with friends, or even for a special occasion, the staff at CVI Restaurant will make you feel right at home. I must also mention the pubs inviting decor, which strikes a perfect balance between modern style and cozy charm. The interior design creates a warm and inviting atmosphere, making it an ideal place to unwind after a long day or catch up with friends. The pubs layout provides ample seating options, whether you prefer a cozy corner or a more lively communal space. In conclusion, CVI Restaurant is an outstanding pub that seamlessly blends great food, a vibrant atmosphere, and trivia music nights to create an unforgettable experience. Whether youre a food enthusiast, a trivia lover, or simply seeking a welcoming place to relax and have a good time, CVI Restaurant should be at the top of your list. Dont miss the chance to indulge in their delicious offerings, soak up the lively atmosphere, and test your knowledge during one of their exhilarating trivia music nights.

What a hidden gem! I stumbled across this restaurant upon recommendation from my airbnb host. Food was excellent and ther servers were very friendly, made us felt welcomed. Id recommend trying out their fish and chip which is different than the ordinary fish and chips as they used panko to make it (californian style). Id defnitely return when i come back to the area.

The food was so tasty. 10/10 will definitely come here again!

I really enjoyed the atmosphere of the restaurant. My tables server Edean was very kind and quick, the food was good with great value. Also they was live music when I went and it was such a treat, really added to the great vibe the restaurant had.

The staff were all so friendly, and the atmosphere was so welcoming! The seafood chowder was amazing, and the service was wonderful. Thanks so much to our server, Edan. Will definitely be returning here soon!

Our group had a wonderful experience at CVI Restaurant and Lounge! I thoroughly enjoyed the zucchini fries, and our server, Edan, was absolutely lovely. Working with Bonnie and the CVI team to coordinate our bands performance was an absolute delight and we hope to be back again sometime very soon!

Really enjoyed a pulled pork sandwich, meat was flavourful and fries were crispy. Our server Edan was lovely and the live music added to the nice vibe!

Wonderful place to eat! Best restaurant in the city. Staff was wonderful. The front desk even greeted me!

Tried Butter Chicken, it the most authentic one here, recommend it. Also Greek Chicken wrap is sooo worth trying soo good! It came with yam fries, they are soo unexpected tasty as well. Please try them!

The waitress was attentive and the glasses were never empty

The food and atmosphere is always so great here

Awesome beer prices! $5 pints of Lucky during a, longer than most, happy hour. Best on the south island!!!

Excellent

We enjoyed every meal we had at the wonderful CVI pub while we stayed at the Best Western!! The food and service were excellent and it was clearly a very well managed establishment!!!! They offer a varied and creative take on all your pub favourites!!!! Can t wait to visit again next time I m in the area!

Best wing night in town. Quick service, hot food, awesome staff.

Great atmosphere with delicious food and friendly and welcoming staff. Loved the menu options featuring so much variety. A top notch experience, you won t be disappointed!

awful. prime rib night was terrible, thin cut, asked for medium rare, got well done. Felt like I ate a cheap fried ribeye steak. I barely ate any of it as it was so bad, waitress took it away and only offered $9 off. Still paid $21 for eating nothing and feeling very ill after. Boarder line food poisoning.

Butter chicken is great here!

Great owners, butter chicken is an absolute must along with the spicy crunchy sandwich. Go go go!

Great food and even better service! The staff is so friendly.

Went there for wings on their wing night and didnt feel welcome at all. Sat at the bar waiting and there were at least 4 staff who were feet away and no one bothered to even acknowledge that there was a person there. It totally felt awkward so I just left and went to Original Joes instead.

We had CVI cater and provide bar service at our wedding in Duncan. They provided an amazing, full buffet for our 115 guests and were able to accommodate slight variations as needed without issue. We selected the Mediterranean style and had endless compliments from guests. Communication from booking to event was easy and responsive from Bonnie. Would absolutely recommend for any other event.

Awesome wings!

First time trying this place,wow what a pleasant surprise the food was excellent and the price was good ,we had kids with us theyre meals were also good definitely be back , Kid-friendliness: Nice meal good desrt

VJ the Manager is GREAT!!! Super personality & guest service. We sincerely appreciated his service & professional manner.the food is INCREDIBLE!!!

The service is appallingly slow.

Second chance was a better experience

This staff was amazing!! Shout out to the bartender Sonny!! Great service

I went to this restaurant last night because a friend recommended it to me . . I don t live in Duncan and was on business for the weekend working the cowichan expo . I was by myself starving so I was excited to mow down a good meal .. They had these super comfy Low style velvet seats that were totally my style so I sat down with a huge tv screen in front of me that had ufc On .. exactly what I was looking for after a longs hard days work! I ordered their crispy chicken burger on a brioche bun with a blue buck and tall glass of water the waitress named drew I hope im spelling it right was extremely friendly , cute , and bubbly and brought my order extremely fast ! . The chicken burger was off the hook! ., the fries were also super crispy., just how I likeThem !! . Not only was the food and service spectacular ., The staff noticed I was on my own and quickly welcomed me into their family atmosphere as the evening was ending . Starr was exceptionally welcoming and introduced me to the owner Bonnie who was lovely , Sonny and Mike the bar tenders , were super friendly dudes and on point with pouring us a few more tasty beverages towards the end of the evening . ! If you want to go to a great place with a fun atmosphere , great vibes and tasty food GO HERE!

I love the flight cocktails...

Absolutely horrible experience. I ordered to go and was told it would take 15minutes. It took 45minutes and everything I received was cold. Thanks for your prompt response. The manager offered $50 gift card and asked for my review to be removed. I did not accept. Instead consider learning from this event. A few suggestions - 1) Good communication between employees. The order taker should understand the load during a busy night. I m sure the restaurant was busy on a wing night/music trivia. We were told 15 minutes for our two entrees and wings. We waited in the lobby area for 45 minutes. We could have went back to our room on the first floor and came back later. 2) Everything received was cold. Even the fries and wings. Consider having the employee who packs the take out orders feel the containers when placing them into the bag. 3) The food must have been sitting under the heat lamp, the buns were stale and the chicken was dried out. We had the same meals two nights ago and it was perfect. What a night and day difference. Thank you, PS. There s a squeaky door that needs a spray od lubricant. We heard that door open and shut all evening. Yes, we heard the noise from the bar.

Waitress looked angry when we asked for our forgotten items....cutlery, napkins, and the gravy for 2 ppl....food was not very good. Cold poutine, disgusting mayo slathered on the beef dip, and slow service. Definitely not going back.

I went into the CVI for a bite. Don t go in often. Had a young girl for a server with darker hair. Her name was Cameron. Food was great. Service was exceptional. So much it s the first time I ve ever written a review. She just seems to care a lot. Made sure to check on us right away and while we were waiting for our food. Made us feel very appreciated. I will be going back on a regular basis now as a result.

We have been going to this place for several years. We know we will have great food and service every time we go there in a casual venue. This time we were hanging out with some friends celebrating my husband birthday and it happened to be Karaoke night. We had a lot of fun while still enjoying our company and having drinks and dinner.

Cameron was a really good server, We will definitely come back after such nice service, Not to mention the food is amazing and I highly recommend.

You have to have the butter chicken!

Great place to hang out with friends or have a nice dinner with your someone special. Vegetarian options: Veggie stir fry bowl is awesome!

great service

Great food! Was a catered event for company Christmas dinner

Really friendly server, kid friendly.

I came here for lunch, but I was mostly impressed with the drinks. Very unique restaurant!

Food was OK. Visiting with our friends was the Best

Love the Prime Rib Saturdays with a giant yorkshire pudding!!! You can choose from a 8oz or 10oz and you gotta get the loaded potato option with it :) Other items Id recommend is their seafood chowder, new thai curry bowl, and in-house made pizzas. The cute Korean family that owns and runs this spot care for both their staff and customers like their own family <3

Great service! Great prices! And since Bonnie took over the food is really tasty.

great

Great clubhouse great service great beer.

Thank you Andrea !

Such a great restaurant! The staff are amazing and the food is yummy and the atmosphere is good. Would recommend!

Highly recommend this place for their quality of food and service! I ordered the cauliflower bites and beef dip burger. I will be ordering the same dishes again 100%.

loved the chicken wings

We enjoyed prime rib that was perfectly done! Veggies stayed hot for the entire meal. The Yorkshire was HUGE!!!! Cant say enough about how delicious it was! Service was terrific! Server didnt hover, was there when we needed her. Will be back!!!

Was very good ! The Cook recommended apples on the nachos , it seemed a little strange at first,But was French so I went with it. It did not disappoint ! Portions were huge! Nachos, 2 of us could barely finish it!

Great selection of food that was reasonably priced for the exceptional quality! My entire table of 8 all very much enjoyed their meals, I highly recommend eating here!

Great place unwind after a day at work. Great drink specials and some food specials too

This was my first time checking out CVI and I was pleasantly surprised with the menu, the portion and the quality of the dishes. Everything was seasoned perfectly and was tasty. My favourite is their Buddah Bowl and their Turkey Bacon Swiss Panini. I also highly recommend you try their cocktails, especially one of their cocktail towers. The vibe is really chill and perfect for larger gatherings.

Another dinner on the road, too lazy to drive, so decided to have dinner by the hotel. Special of the day are the appys, but basically all the good ones are excluded. A little disappointed, so I decided to just have wings, ribs and clam chowder. Ribs are soft, but not much flavour in the meat, pretty much relying on the sauce. Wings are ok, lightly breaded, sauce was tasty. The clam chowder was my favourite dish, lots of flavour. Food was not bad for a pub.

One of our favourite local places to come for dinner or drinks! My fiance and I live about 5 minutes down the road, and are SO lucky to have such a gem in our neighbourhood. The owners and staff are incredible and treat you like family!!!

It was my first time staying and the Best Western < had Dinner at the CVI the service was a bit delayed and my experience was not the greatest , the food was great though , I changed my review rating from one star to five stars because of the way the General Manager Andrea dealt with my concern and the level of professionalism she showed , I would definitely come back again knowing that the customer is valued.

Terrible Service 10 minutes no menu

Very nice pub.. great food

Amazing food and 5 star service! We tried their pizza special, wings and chicken & bacon penne. Everything tasted really fresh and prepared with care. Excellent service despite it being a crazy busy Monday night. (It s probably the most happening restaurant in Duncan!) Will definitely return to try more things from the menu.

All the servers are so friendly. I really enjoy this place and their buffalo wings. Would recommend.

I love their chicken wings. Best price in town! I definitely go there again! Highly recommended!!

We enjoyed date night here. It was a good time.

Went there for a breakfast meeting, food was exceptional. Place was clean& freindly.

Good service. Lots of locals. Nice atmosphere.

Service was great! Food was good. Appys are overpriced for the size.

Nice place, service was good

Awesome food! Great cooks! Fantastic waitresses and waiters! And definitely try the nachos or southwest burger!!! 5/5

Date night with husband and enjoyed the food and service. Only thing that irked me was when the waitress brought the bill and POS machine to the table and asked if we were done and wanted to pay now, not impressed. Husband still had a 3/4 beer left and we were enjoying the evening but now we felt like we were given the hint to the leave as she had everything ready for us that indicated she wanted us to go. We could have easily stayed longer but after paying we finished our drinks and quickly left.

Awesome restaurant! Must check out their Burger in Beef Dip!

Fast friendly efficient service...three of us for lunch all was tasty and good.

Food was good, service was excellent and a very comfortable atmosphere. Parking: Lots of parking Wheelchair accessibility: Yes

Good food and atmosphere. Love the chicken wings. Pleasant service. Parking: No problem no cost

Was driving through and Googled because we were hungry. Decided to try here and although the waitress was seemingly friendly, when my wife asked if we could have the table wiped because it was sticky she actually rolled her eyes back right in front of us. She tried to appear easing as we ordered food etc, but obviously not sincere at all. The good was okay, but Ive said it before, first impressions make or break an experience, she broke it! After Covid, youd think cleanliness would be a given these days...

On Jly 27th 2022. Service was extremely slow. 7 people - most food was barely warm. 2 ordered items were made wrong. Even with a drink taken off all our orders for poor service, food prices are very expensive. Most of us will NOT be going back anytime soon.

Staying at the attached hotel by myself on business. After a long day of work just wanted to get some decent food and it eat it in my room, like Ive done at every single hotel restaurant Ive ever visited while working out of town. The website says they do take out, but when I called to place an order, was told they dont do take out. Went down to double-check 4-5 times but each time there was people waiting to be seated. Seems the only way to get food for your room is to install an app on your cell phone and have them deliver it to the restaurants address and meet them there and presumably pay some extra delivery fee for someone to come down and take the food from them and hand it to you. Really busy and loud place with DJ and sports-bar style atmosphere, not a great place if youre alone and just want to eat alone in peace. Seemed like an ok place if youre with a group and wanting to party/get wasted. Ended up walking up the street to get a pretty decent take-out meal at the Triple Os restaurant.

Food was just OK. Staff was great.

We stopped by on Friday afternoon for a few drinks and dinner. Just getting seated we were treated so rudely by the waitress that we just left. Should consider customer service training for your staff.

We had a Ribs&Wings and a Chicken Penne Bake. These were good. A lot of choice for the Wings, which is great. Staff was friendly. A bit too many TVs on the walls.

Great food, especially the chowder! Great service, our waiter was very polite and efficient

Drove here from Victoria, we called ahead of time to ask if they had any wings on special, they said yes appys are $10 and they had 15 different flavors wings. Get here and unfortunately they werent. Left a tip for the waiter and left.

Poor service I was doing doordash in the busy time they got me wait for 30 mins and within this time they keep telling me its coming its coming and after that they said it gonna take another 15-20 mins Such a waste of someone s time

Manager has poor customer service skills. Will not be returning.

Place has gone downhill since the new manager. Shame.

Tuesday evening have been waiting for my order, a burger for over 40 minutes. No one comes by to check on me or tell me the status of my meal. Dined before and had similar experience. Terrible service from the floor servers. Food is at best mediocre. Ordered the chicken broccoli bowls and it came saturated with peanut sauce, was more like a soup than a bowl.

Let me start my review with I understand prices have gone up for everyone and that restaurants were hit hard during the pandemic. We anticipated prices to be higher but when you go out for a nice dinner that is $30/plate, the veggies should be at least warm not ice cold. When given an option of a loaded potato you get a loaded potato, sour cream, chives and bacon bits, not an over baked potato ( which was cold as well) with just sour cream ( was told there was bacon bits, Um no). And the kitchen did not offer any toppings. Very disappointed to say the least.

What joke! Just sat there for 20 minutes, no service. No drink. No menu. Never approached. I was seated by a hostess so they knew I was there. It was not busy. There is no excuse for such poor service

Had the ribs wings and fries combo. Sooooooo good. The bones were just falling off the rib meat. Cant wait to come back again

Back room was so noisy we had to move as we couldnt talk to each other. Food was just ok tonight

Ordered a pizza and the dry ribs. The crust on the pizza reminded me of old freezer aisle convenience store pizza. Didnt seem like it was made in house. The sauce was not much better, seemed like it was from a can, or maybe a jar? The toppings didnt make up for anything else. The dry ribs were, well, about the same as the pizza. Seemed like they were from a package. Very tough and not flavorful. To top things off, my glass was crusty dirty. Not just a film, but a coating of filth that mightve enhanced the flavor of the dry ribs. One star is way too generous.

Went for appies and the hot wings in particular were sooo good. Service was great! Shelly was amazing and we were never with an empty drink in hand.

Great atmosphere and Shelly is the best server I ve ever had. So attentive and friendly! We will definitely be back

Awesome food and friendly staff. Thank you Shelly for making it a great experience!

We had a great night out. The food was amazing and Shelley was amazing. She is hands down the best server we have ever had.

Awesome service, havent had service like that in years. Shelly your knowledge is fantastic. Keep up the great work. Need more like you .

Really yummy breakfast! Our server Shelly was really sweet and professional and did a great job.

Always our go-to restaurant! Great food, atmosphere, and we always run into folks we know!

Good food

Recently booked a private luncheon for a wonderful group of volunteers. Arrived to find the room was decorated perfectly and they used the false walls to make it intimate and the perfect size for my group of 20. The food was delicious and they even provided to-go boxes for the leftovers so there was no food waste. Excellent experience and I would book there again.

We rented space to host a recognition event. The buffet lunch was delightful, service great & room décor was lovely. Definitely a great venue for this type of event. Thank you CVI :)

We had our office Year End party at the CVI and everyone was very impressed with the decoartions and services provided by all of the wonderful staff. The food was delicious and we couldnt have asked for better hospitality. I strongly recommend that you have them host your event if you are looking to have a great time with no stress and great service! We had a number of staff with dietary restrictions as well as some vegetarians and they were able to accommodate the buffet to make it perfect for everyone. Plenty of parking too.