Sunset Grill in East Gwillimbury

The service was very bad, and there is hair in the food

The manager was so rude, don t even try.

Typical chain restaurant. Crowded tables.

There was a sewage smell when we first walked in Food is fine but the restaurant is dirty with dust on the window sills and between the grass boxes in the middle of the restaurant. Milk stain on the wall next to our table.

Our family visits this location regularly for couple years now. Staff is very friendly and looks after guests well, foods delicious and fresh. On weekends waiting time may be a bit longer.

Service is always excellent, prompt and friendly. Never need to ask for refills on coffee, the tables are always clean and the staff are very courteous. Excellent and well run establishment. Food

Meat Breakfast Wrap meal was pretty bad, home fries as well. Recieved no further service after we got our food. $5.50 for an orange juice is nuts. Not going back to any Sunset Grill location.

Great experience the food was well prepared and Fresh. Our waitress Carmen was great Parking: Green Lane and Yonge

Very friendly staff. Very tasty breakfast. I had pancakes with peameal bacon. I always pay a little extra for pure maple syrup.

Great place for breakfast which we had. Lots of menu choices, fast service, good food,polite staff. They close after lunchtime though, so not really open at Sunset..lol

Go to this location regularly food and service is always great. No matter what or how we order food, its always served as requested Food

Love the breakfast

Nice place for breakfast or lunch. I had the breakfast special with pancakes. Will come again.

A very disappointing experience and probably my last for many months. The coffee was watery, the fries tasted funny, and the price gave me indigestion. I should have said something at the time, by my frame of mind was distracted and I just wanted to have a quiet, uncomplicated breakfast by myself. The omelette was good and the server was friendly.

Very disappointing experience on valentines day morning. Noted couple of hair in my food. Told the server and she was so upset took the food out of the table with no applogy or what so ever. By the way i paid full amount of food. Pls beware with hair in good at place.

Delicious food and great service.

Usually a fan of sunset grill locations, but this one was subpar at best. Eggs egregiously over-cooked and potatoes cold in the middle. Trash scattered in hallways. Only bright spot was our server. Unfortunate start to my day today. If considering this location, pick another breakfast spot.

Very good and delicious breakfast , amazing service. I really recommend.

I have visited many Sunset Grills over the years and sometimes its Hit or Miss, This location is a hit. One of the best breakfast places around. Staff are friendly.My best recommendation . I will return.

Excellent and fast service, good was good as well

Food was good, the wait for food was long today but they were very apologetic (short staffed) and kept our coffees full!

Great spot for breakfast or lunch. Kid-friendliness: Children love chocolate chip pancakes. Food : 5/5 |

Terrific breakfast joint. Exceptional service from the owner and his son.

Fabulous breakfast and lunch spot. Great selection and one of the only places that offer my husbands favourite corned beef hash. Theres always a good crowd ~ a testament to their high level of service and food quality. Enjoy

Great place

Very poor customer service, the owner was rude and made my sister and I felt hurried.

Very well organized with getting people in and out.

In the restaurant as I am writing this review and this food is colder than my heart. We ask for 2 waters, they only bring us one lol. Asked for well done, we received border-line raw. Placed an order when we arrived, took them 45 minutes to give it to us. Even worse, we watched our food sit on the shelf for a good 5-10 minutes as all the servers just kept passing by it. We ordered blue berry pancakes and we ended up canceling them because they just never showed up. You guys are honestly doing this all wrong. Why are you guys more focused on seating people rather than serving them? I d rather have Tims mess up my order 10 times in a row than ever come back here again. Thank you for the experience.

The pancakes are actually made from heaven itself.

Ordered a organic yogurt and berries. In the menu, it noted that it comes with organic granola and honey. When it delivered to me, only have strawberry, and the yogurt is bitter, can t eat at all.

Hi my friends! My name is Paul Conway AKA Mr.Marvellouss! I went to this restaurant this morning. The service by Brand was exceptional! The chef Isanti made food that would melt in your mouth! I had a steak and it was amazing! Now the owner Valentin was polite,courteous, and reassuring! He knew his menu, like the back of his hand! My friends I extremely recommend this restaurant for a exceptional meal! Dietary restrictions: Well I asked for a bowl of fruit the last time and it was terrific! Parking: Theres tons of parking! Kid-friendliness: The staff are friendly to everyone! Wheelchair accessibility: They have a wheelchair washroom also!

Breakfast there isnt bad. A good amount of food and always able to keep your coffee cup full

Incredible service, the young man who served us was very efficient and personable. Fast service, great attitude, great food..

The food wasnt the greatest. They dont have hash brown, which is why I would go out for breakfast.

$15.99 for a meat lovers poutine that consisted of saucy potatoes, black burnt onions, and no meat? Couldn t even return it back to kitchen because the customer service was so bad. The servers are miserable. No introduction. No help.

Great service every time, very consistent. Sunset has the best menu with fair prices. Gets extremely busy, but its expected and wait is not usually too long. Vegetarian options: Many vegetarian and a few vegan options now available! Kid-friendliness: High chairs available

Amazing service and so tasty food

Was here on a Sunday. There wasn t a wait so we were seated promptly after arrival. Ordered the smoked salmon Benedict and eggs/sausage/pancakes with home fries. Food took half an hour to come and it was cold i liked the smoked salmon benedict. Not too salty not over cooked. It would have been great if it wasn t cold.

Super food and space

Service and meals were great!

Not bad! I wish to have more options in the menu.

Quick service, good breakfast

Last weekend we had breakfast on Saturday morning. The restaurant was busy, full house in fact. One server working and he was also doing the greeting and seating for the whole place. I was blown away at the service, the waiter was amazing. Didnt write anything down when taking orders, polite, super efficient, fast and constant multitasking. The food was great and we were in & out in about a half hour. I highly recommend.

It took almost an hour to get our food. When it came everything was cold and bland. Service was slow. Compared to the Leslie st location, this was an unfortunate surprise. Maybe a one off, but first time coming and will not be coming back to this location.

10/10 do not recomend. Wait staff ran by frantically and barely looked at me. Coffee was tossed down in a hurry with a splash. Did not look long enough to notice. My order was wrong and no one checked in. Probably because i was in a back coerner no one could see. The offered solution was a free coffee when i brought it to their attention. Washroom also filthy. I dont expect dine dining from a sunset grill but i do expect my order to be correct especially considering it was ordered as on menu with no changes.

I absolutely love this restaurant for breakfast! The service was great and so was the food.

WOW BRAD! What an incredible server. We came in on Saturday morning and he was the ONLY server working besides kitchen staff. Serving, bussing tables and handling bills all on his own. We were so impressed with his level of service while being overwhelmed with multiple tables. Not a single error, kind and composed and still managed every single table. Great job Brad!

Ordinary breakfast place. It s alright but not my go to.

Always excellent food and fantastic service. Even when extremely busy my favorite server Carmen always brightens my day.

Nice atmosphere and great food.

Confirm your order when placing over phone as they like to put in extras.

Great service and great food and the coffee is amazing! My husband and go twice a week because of all the above!

Was really good food, service was a tad slow for my liking, but overall great place

Great food. Great service

First time trying out Uber Eats. The food was fresh and amazing. The meal was packaged properly. It was prepared and delivered on time. You can definitely support small business during the lockdown and stay at home order. Shout out to Uber that waived the delivery fee and credited part of the order to motivate people to use their service and support small business.

Had lunch there yesterday and it was great. Feels good to be dining in again. Felt very safe as the restaurant were following Covid protocols.

Wonderful service, efficient and clean, kind and delicious. Always fresh.

You made my day. everything was great.

Yummy food and good prices

Told me to come pickup in 40 minutes. I guess he forgot to add the 1 hour before the 40. He still wouldve been lieing, it took 2 hours

Great food

First time back to sunset grill today since they reopened indoor dining. Staff were excellent. Reminding people to sign in, got them seated quickly. The food was excellent as always. The friendliest staff anywhere. I ll be back every week now like I used to.

Awesome and friendly service. I had the breakfast special and it was fresh and tasty. Cant ask for more

All ways good.

decent

Had breakfast this morning and the waitress was unbelievable. The place was busy and the one and only waitress was unbelievable and on top of taking care of all the customers. Didnt get her name but she worked at Costco in Newmarket area before. This type of service provider are the ones you want to leave a big tip even if its more than the cost of the breakfast. Never been so happy on leaving a big tip before as its very seldom one experience such excellent service. Good way to start my day. My hat goes off to this professional individual.

Wen for lunch with my aunt on I believe a Wednesday. Everything was great! Tables are divided by some kind of maybe plexiglass or clear plastic dividers. The patio was not open. I m not sure if its because it was windy out or if it s closed for the season. It is typically a windy area between two buildings. The menu is available through QR code and there is a hard copy displayed at the table.

Breakfast is great prices fair.

The service was quick and the food was fresh. The seating arrangement is updated with dividers and is comfortable.

Great foods and great customer service , waiters are so polite and friendly, highly recommended

A little slow service, food was good a bit pricy though.

The Guacamole Brunch sandwich was good but the home fries was not...

Great place, nice staff, and good food very fast as well, I like to have breakfast here before work only thing I dont really like here is the homestyle potato fries

Fresh and delicious, lively atmosphere, great staff, especially Carmen is so welcoming and nice

Super fast service and good food... coffee cup was always full everyone works hard there

Bery popular and busy. Great place for breakfast.

Terrible service An hour wait for food while people who showed up behind us got theres first Racist and rude

Had breakfast on a busy Saturday morning and was blown away by the fact that there was only one server serving 15 tables during a rush. Bradley absolutely killed it with service and the kitchen did great with all the food. It was a great experience and kudos to all those involved but especially Bradley.

Staff are friendly. Food was fast and very good

best food and stafff !!!!!

First visit to this new Sunset Grill. The food was great and the service was amazing ,even with a full house.

Nice place for a family breakfast

Very nice breakfast place. My family always come for weekend breakfast

A franchise that is consistent no matter which one you go to. Prices are a little high but like they say you get what you pay for. Never ending coffee refills great prompt and friendly service

Always good

The food is good and the service is excellent I recommend everyone for this place and for sure I keep going there for my breakfast

Always busy but never too busy to get a table. The coffee is unlimited and they come around often enough that you will likely never see the bottom of your cup. There is something on the menu for everyone. If youre not in the mood for eggs, try a sandwich. The price is also pretty good.

Good meal, friendly service

Expensive and small portion. Very loud as well. Not enjoyable at all Update....received a prompt response to this review from manager which I appreciate. I will give it another try

Excellent breakfast!

Food was good and so was the service.

I have been to too many all day breakfast restaurant but Sunset Grill always my choice

Love the place the staff is really friendly and the food is perfect

not enough staff, took a while to get food

Good value for the cash, quality breakfast. Coffee could be better I thought. Only thing was the older gentleman there (owner?) who we found to be just lacking in general politeness and courtesy. Everyone else was great. Dont think Id return though, that demeanour just wasnt welcoming, and we generally dont return to a place that treats people as expendable.

I am so happy this place reopened. The owners are very friendly and the food is great. I can t wait to dine in sometime soon! I definitely recommend giving this location a try ! Fast take out service, great coffee

Brunch was delicious!

Good experience every time!

Helpful staff, good wholesome breakfasts

Slow customer service it takes longer time for waiting

Nice

Server was terrible. My food was cold. Hubby was never offered more coffee

Great Staff and Management. Our family goes at least once a week and always get a great meal for a reasonable price. The owner is very personable and is constantly making sure everyone is satisfied.

Great food and service every time! . We order big quantities From there twice a month and the food and service is always Great and on time! We appreciate the staff and great service there. Viva team.

I wouldnt eat here if you paid me I drove up to the restaurant and the chef was outside smoking yuck

Awesome service, the food is fantastic. A must for everyone!!!

Great place to have a breakfast when you too lazy to cook. Prices decent and free coffee refills. What else can you ask for.

Awful! There was one waitress for the whole restaurant in the morning. Took forever for service and when the owner came in he could tell it was so behind but he took his time to get things going as well. When the food finally did come they put powdered sugar on everything! No other location does this . I am never going back to that location again.

Very tasty, delicious fresh breakfast. Very friendly helpful staff. My grandchildrens favorite place. Enjoy!

Excellent food, even better service! All the staff are always so polite and always so accommodating, especially Brad :) 10/10 would recommend Sunset Green Lane as the place to go for breakfast in Newmarket/East Gwillimbury.

Good location, excellent service and quality food done as you requested and expect. Awesome staff sharing a smile and making your stay worthwhile.

Love it the best food ever. The food is delicious yummy food, always good.

We have breakfast/lunch at various Sunset Grill locations when we travel and most locations are good but this one in Newmarket is a cut above. The food is excellent, the service is great and even the coffee tastes better (not sure why but it does). We will definitely be back. Thanks for a great experience!

Service was great, food was served quickly and everything was delicious.

This is the breakfast place that you need to go to. Love it!

The food was good, service quick and the server was very friendly The prices were reasonable

Food is great and usually the service is fantastic. Today was an off day but I want to give the waitress the benefit of the doubt.

Great service, friendly staff, good food.

Its a breakfast place. Eggs are eggs.

Great coffee :) the steak and eggs were also great.

Best sunset grill location Ive ever had the pleasure to visit. The staff is very attentive and the food is always consistent and what I expect. Thank you guys!

Corn beef hash was good

Great food and service!!

Good value for the money.

Good food. Fair prices. You can get a burger at 7:30 am, whats not to like?

Serving a great choice for breakfast.

Food was good and served timely. Coffee was kept full. It was a very comfortable environment and I would go back!

Good service and quality food

Great for big groups excellent food and the best service

Incredible place to stop for food with the family or by yourself if you feel like eating a home cooked style meal...fantastic staff and a great environment. The food has always been consistently good, the service is top notch and THE best of all the franchises Ive tried...a place to definitely stop in while in while in the East Gwilimbury area. I highly recommend it.

Delicious comforting gourmet breakfast. Will be returning. Loved the chocolate chip pancakes prepared by Chef Bailey.

Meh

Food and service are excellents.

Always good, very friendly staff

Four of us stopped for breakfast before motorcycle ride to Muskoka. Had bacon, eggs, pancakes, real maple syrup and Benedicts. Only concern were vinegary taste of home fries. Service was good and noise level was conversation friendly. Facility on Green Lane was bright and clean. We will return

Breakfast was delicious and served quickly. Great portions, coffee was always topped up without asking. Servers are friendly as well as the manager.

Fantastic Breakfast and Great Customer Service

Very accommodating with food restrictions

Fantastic food and great prices

Great place for a Sunday morning breakfast outing! Food was great, service was fantastic! Never had to ask for a coffee refill once! Beware if you go with a gift card bring a lil cash for a tip as you cant leave one on the card! We went to the bank and went back to leave a tip!!!!

Great bacon, actual potatoes for home fries and eggs properly poached (not in the microwave).

My go to place for breakfast! French Connection is the best!

The place is quiet and clean, the food was delicious, the servants were polite, but the design of food was not like that I expected, it needs to be better design.

Terrible service, food was undercooked. Will not be back.

Very poor service, had to ask for basic services everything one by one. Excellent quality!!

Best poached eggs Ive had in ages!!! Friendly staff, quick service, great location too! 10/10

Great place for a breakfast in Newmarket, ON. I liked everything from the parking, finding a seat, the service and the food. I liked the portion of the food, it s very generous. I will bring my kids with me next time. Thank you

Today food was good and consistent but service was very poor.

Great food server was awesome very friendly

Enjoyed taking the family there today. We moved out from Calgary to Ontario and the kids have been asking to go to iHOP. But the closest is in Niagara - so we tried out Sunset and were really impressed. Service was decent and timely, staff was courteous, pricing was reasonable and the menu had a good range of choices.

Fairly new Sunset Grill, food was good and service was fast for a Sunday.