18307 Yonge St #2, East Gwillimbury, ON L9N 0A2, Canada
Our mouth-watering Signature Chicken is made from whole, fresh, local Canada Grade A chicken, hand cut and hand breaded in every store. Our Taters are cut and prepared by hand too, starting with real, whole potatoes grown by Canadian farmers. Even MB’s Coleslaw is handcrafted in-store from fresh cabbage and fresh carrots!
The restaurant is okay, but I ended up throwing away my food because the staff weren’t wearing gloves while working. I didn’t feel comfortable returning or canceling the order.
I’m very disappointed with my experience at Mary Brown’s. I received the wrong order, and the poutine smelled rotten. After eating it, my kids got sick. This is unacceptable, and I expect better quality control to ensure this doesn’t happen to others.
I ordered a Big Mary and it hardly had any chicken, it was mostly crunchy batter. Couldn’t even eat it.
This Mary Brown's location needs to be closed down, I've never in my life experience such horrible service. Do not go here, you will be very disappointed. I went to this location tonight, I ordered the chicken sandwich and a poutine, I was waiting for over 10 minutes for my food when the cashier informed me they don't have gravy for the poutine. She suggested I get something else from the menu however, the only reason why I went to Mary Brown's was specifically for a poutine. I requested a refund for obvious reasons, she agreed. They tried to refund me my money back on the Visa card I paid with however, it kept saying "declined". They again suggested I order something else, I reiterated I wanted my money back as I paid for a poutine, you can't give me what I paid for, I should get my money back..... They continued to try to refund the money back on my Visa, it kept saying "declined". They AGAIN told me to order something else from the menu, I requested they just give me back my money in cash, they looked me in my face and said "that's not possible". I continued to refuse ordering something else as again I specifically came there for a poutine and I said this to them SEVERAL times...... They phoned the manager and I got my refund, in cash. I've never in my life been so disappointed and frustrated...... This had to be the worse costumer service I've ever experienced, do not go here, they have many different food options in that same plaza, I suggest you spend your money elsewhere with better costumer service.
Service was fine but The Big Mary was very disappointing. It was too thin and over cooked like it had been deep fried twice. The last time I was there the chicken was thick and moist. Now it’s too flat and hard to eat. 14$ for 5, 3” long chicken strips and one had no breading. Poor food quality and higher prices is what will kill establishments like this….no need to ask why when places like this close.
Went Oct 26 evening and ordered three combos to which one of the combos the bun was flattened and squished so my husband sarcastically asked the gentleman behind the counter. Is this the way the bun is supposed to look and he replied yes this is the way we make them not offer to give him a fresh chicken combo nor give a fresh bun.. The worst customer service ever definitely will not be going back.
Use to be great. Now overpriced and small chicken. Very disappointing. $14.99 for a 2 chicken piece combo and chicken pieces here was a little bigger then wings
I ordered a big Mary and the chicken breast is thinner than paper. Was the chicken run over by a truck? Mary Brown's should close down if they think this is ok. I won't be going back there.
We usually do Mary Browns on Mondays for the sandwich special. Good chicken sandwich.
The food was absolutely delicious and cooked to perfection . The food was so yummy. The staff is polite and attentive
The food was amazing and the staff was friendly
Big mary was good great customer service
Love Marys chicken! Fast friendly service.
It s 10:12 pm on Wednesday Google says it s opened but they re not
Tasty
Excellent customer service by Joban. Food was also delicious, true to the MBs hallmark taste!
$5 Big Marys on Mondays cant be beat, but no longer at this location. Paper thin Big Marys (one time there was literally no chicken, just breading) are what Ive been given at this location the last 4 times, so now I go to the Stonehaven location, which has sandwiches that live up to the Big Mary name. Also I wish their lettuce was fresher. Far too often it is wilted and turning brown.
Awesome tasting chicken well worth checking out
Good food in every visit! Best Mary Browns Location in Newmarket.
Friendly, courteous staff. Weve been picking up lunch here on Saturdays after grocery shopping. Food is great - they have the best chicken.
The new k-crunch sandwich slaps!
I rarely find my chicken is freshly made even when I offer to wait.
Karthik and rishi was good
food was amazing
Gautan rishj was good
Amazing service provided by Gautam
Very friendly staff and nice meal
THE WORST LOCATION I HAVE EVER BEEN TO! the workers clearly don t care care about serving fresh food, I can t imagine what the kitchen is like. We love MB but this location is by far the worst. Every time we go here thinking maybe it was a one time thing, but it s been a waste of money and food. Whoever the franchise owner is, pls stop serving terrible food or close down.
Very friendly staff
Food was good, spicy is very spicy fyi
Owners are great! Love the food!
Greatest fried chicken in Toronto . Better than Popeyes
Upon arriving around 6 o clock on Thursday, March 28. I was not greeted. I stood there for about five minutes before anyone asked me what I d like to order. They only asked me once somebody else had come in behind me as well so al line was starting to gather. And then asked for my order the machine wasn t working at that point and I was asked to wait another five minutes. I already stood there for 10 minutes like an idiot so I left. I didn t even get to place an order. I don t know man people are so rude like nobody even says hi when you walk in the store now? Just I m a ghost .
I really enjoy Mary Browns. Great chicken & I love the new mash-up bowl. Super comfort food. Not greasy!!
Chicken is delicious, better than KFC, in my opinion. I just love the batter they use, its super crispy. Not soaked in oil like KFC.
Chicken burgers are not good they have gone down hill in the last few months. I use to live this place, now it feels like a waste of money wont be getting from here again
Staff was nice food was the most bland chicken and taters I ve ever had
Rishi
I personally like other competitors fried chicken flavours, but this locations s staff are extremely caring and kind that you just wanna go back to this location for your next fast food stop!! Just wanna say thanks to your service and professional manner
Asked for a chicken samwich with only mayo and they gave me everything on it. Chicken was little greasy but overall not bad.
Rishi raj
Staff are very friendly. Food is also very tasty. Vegetarian options: We can eat alot of vegetarian dishes such as tenders, fries . Food : 5/5 |
I highly recommend this location of marry brown. Yesterday i visited here, the gentleman who was working on the front station he was very kind and helpful. He recommended the ongoing deal chicken with taters which was really cheap. I am so happy with the customer service. The chicken was so fresh and perfectly hot as well as juicy i really liked. The customers service was excellent ,food was so tasty and dine- in area so cleaned. In future i will really come back to this location.
Very tasty food with good hospitality. I recommend everyone to visit this place.
Mary Browns Chicken is very delicious and crispy chicken, flavorful seasoning, and friendly service. The quality of the food and the unique taste that sets Mary Browns apart from other fast-food chicken chains. Overall, positive reviews frequently mention a satisfying dining experience at Mary Browns Chicken restaurants.
Parking: Excellent Food
Sikandar was good
Amazing Service as well as staff very friendly
BEST FOOD BEST TASTE Food
Fast and quick service. Rishi was very kind.
Great friendly service Parking: Great location Food : 5/5 |
The food was to perfection. I enjoyed my meal. Would definitely recommend to others.
I stop in at this location on a regular basis. Have noticed that the quality is gone downhill. Ordered a Big Mary and the chicken breast was paper thin. Will not be returning.
Best fried chicken in gta.
Good food and good service, not much to complain about...the wedges are tasty and the Big Mary is one of the best sandwiches you can get in my opinion!
Great chicken, needs a few more options for sides.
Horrible service and over priced
Best place to eat
Tall brown scruffy brown guy preparing food wasnt using gloves. Pretty gross and I will not be returning..
Came into this location first time, met with a rude gentleman at the front. I requested a meal he is arguing with me about the piece of chicken I requested. This isnt my first time at Mary Browns but my first time being told a rib and a breast are the same in which they arent. They are both side pieces one is more bonier then the other which is the rib part. I will never come back to this location and will let everyone I know not to as well. Bcs all you will get is an argument at the front counter. While they may not care about my review at least its out there. The location is Markham, Pickering, Oshawa, bowmanville, maple, Richmond hill I commend all! Excellent service and they know the difference between a side rib and side breast! Not everyone wants a lot of meat
Usually i love Mary browns however this location is bad. Rude people working there
Best fried chicken in Canada.
When I went there, I asked if the food is halal and they said yes, but some of the other reviews here are saying it is not; best to avoid.
Just stopped in to Mary browns for dinner and was unsure about which combo meal I should get, the employee took his time and happily went over all of the options and he was super efficient. His name is Raj. Hes a great example of someone who enjoys his job and wants to do it well. Updated: may 26 2023 Just stopped in again and once again service was awesome and food was perfect. Thanks again!
Very nice staff especially this location
Extremely disappointed. I walked out after waiting 10 minutes to place my order and then told that they didn t have an item on their menu. They didn t even try at all to apologize or to attempt to make it right at all. Food
I got two two piece meals. I asked for forks and dark meat if possible. They gave me all white meant and spoons no fork. felt like a laugh in my face
Halal-Certified Alhamdulilah. Halal Certification was provided upon request. Dietary restrictions: Halal
3.5 stars. Food was made to order. It was good could have been better. Do not go here if your in a hurry. You will have to wait. Staff was not slow they just make the food when it is ordered. I would eat here again.
The food is delicious
I felt I was ripped off on my points, I told him my app was updating and when it was done I presented my bar code and he replied it was too late. He knew I was updating my app but still finished the order. Keep in mind that there was no one behind me to order. Very unsatisfied and felt ripped off.
We received rancid chicken. We order from this restaurant often and this was the first time we had a bad order. Will unfortunately not return. They did give me a refund. Either the oil needs to be changed or, the chicken sat too long outside.
I was here January, February this year. The atmosphere and the food was great and it was packed. Best chicken I ve had. I went there today and no one was there and the food was terrible. When did the Arabs take over and completely destroy this wonderful franchise? I will never go back again.
Love this location. Staff are very friendly and do their best at their job. The food was delicious, and very appetizing.
The Gravy was extremely Salty, the main thing was the Chicken, under cooked, outer skin slimly and dripping of grease, I have to think the deep fryers were not hot enough. The Taters were cold, I will be calling for a food inspector to visit the site, under cooked chicken is not a good thing
5 stars!
Great Chicken and Service and going back very soon
This place has really gone downhill. I used to come here almost weekly for takeout. The food quality is terrible. The chicken doesnt taste like other locations, they recently gave me what appeared to look like two small nuggets instead of the three tenders I had ordered (didnt notice until I got home) and the service is poor. Youre often waiting 5 minutes whilst the person at the cash has their airpods in doing other orders. Id stay away from this location. Dont plan on ever coming back here again.
They close 15 minutes early even though online and all the signs in the store say open until 10, they will kick you out and not let you order anything by 9:45
We loved both white and dark meat. It is definitely better than KFS and Popeyes. I deducted one point just because after we brought the food home, we noticed missing salads and also one of the pieces in the dark meat box was chicken breast.
I had never heard of Mary Browns until I read in an article that Mary Browns had the best chicken in Canada so thought of checking them out. They do not place all their cooked meat up for display like KFC or Popeyes; it s all prepped in the kitchen. They say it s all made from scratch but I could not validate that. Ordered the spicy chicken 2 piece and order took about 10 mins. They give a side breast and a drumstick and to make it spicy they sprinkle raw chili on top rather than incorporating it in the coating; that leaves a horrible burning taste on your lips! The chicken lacked the crispiness due to inconsistent coating and the breast was dry. Points deducted for that but their dark meat was on point, juicy and the flavors are deep and much better than the other global commercial fried chicken companies. I would give it another shot for sure. UPDATE : tried it a few times now and I only order the originals which is great and much better to an Popeyes or KFC so giving Mary Brown s an additional srar
The service was great and fast
Good chicken, but your doctor would say in moderation only.
Chicken is decent but im giving them 1 star cuz I ordered the chicken tenders and one of my tenders had a bigggg bone all through it and I almost broke my teeth eating it. Since when do chicken tenders have bones in them?!?!?!
Delicious chicken, excellent service, highly recommended
Monday is good deal
Best fried chicken in Canada!!!
The Big Mary combo is life!
Be careful ordering on the app. My location was changed to a restaurant over an hour away from my home. I called to cancel and it is very difficult to reach them in regards to orders through the app. If you order from the app be aware! I am still emailing them daily just to get a refund for an order that was over an hour away from my house that I canceled. Just a big hassle if there is an error wont order from here again because of this.
small place, but equipped with tables, you can consume food inside. I didnt like the food.
Good food. Taste good. Pricey. Friendly staff. The best thing to order are the Chicken based products. The sandwich itself, sauce and filling was meh but the chunk of chicken itself was Succulently Delicious! Pop-corn chicken are real chicken pieces, nothing like the fake chicken from KFC / Popeye popcorn chicken. Fries were meh everything else were meh My suggestion order Chicken only.
Wonderful tasty and friendly good service Parking: Good
Chicken is fresh & hot. Good size chicken breasts when paying extra for white meat. Fast Service. This is my preferred location. This last time, July 22nd, I needed more hot sauce, no one behind counter. Finally I opened front door to get service. We were the only 2 people in restaurant.
These guys know how to CHICKEN! Love IT! Do yourself a favour and skip the colonel, go Canadian and savour it all day. +1 for the spicy chicken, had a better kick than I expected, need more in my life soon.
Chicken is good but advertising and hype equals high prices.2pc dinner for 12 bucks.Abit much.Also when they advertise chicken on a special and told there out of product for the day. I find the staff cold-blooded and dont real care about your inquires. Well Im old school and will cook at home before I pay that kind of money again.12 bucks buys me a lot more chicken than they can ever supply.
Food was very good! Got chicken pop-ins and they were the best I ve had at any location. Order was prepared correctly, including sauces and sides, and very nice staff. Will be returning!
Best eat in experience at this location. Super friendly staff and the food was out fast and cooked excellently.
Sorry to say but chicken. Was bad after we ate for dinner we got sick and vomiting
Ordered a two piece chicken meal. When I got home and opened the box it had a wing and a thigh in it. At a cost of over $13 this is not enough food. They shouldnt be putting a wing in a two piece box. Not good value! Buy your chicken somewhere else or you will be left feeling hungry at the end of your meal.
Ordered a Nashville Chicken sandwich and when I got home and unwrapped it to eat I was really disappointed that my sandwich had wayyyyy to much mayo!!
Once I ordered pieces it was fine but next time I got the sandwich even regular was still spicy and only very little as salad inside . Try to smile and have better customer service
Kinda dry chicken
Excellent service and the food was hot and delicious.
The spicy chicken sandwich is great and definitely spicy
Delicious
Excellent Always
We ordered wedges n got fries. And 2 big Marys was ordered...1 was awesome piece of chicken..the other didnt even fill the bun.
Excellent service, excellent food.
Excellent service, excellent food. Keep up the good work
The quality of the chicken at this location is consistent every single time. Always fresh, crispy and juicy. Love the taters and gravy too.
Very good chicken and taters. The day we were there was very busy. It isnt usually that busy
This Canadian owned chain has very good chicken.
Meal was good and hot, service quick too
Better than the other fried places. Batter was light and didnt feel that greesy. Staff was friendly and quick.
Love the big Mary. Staff outstanding
Not up to their normal high standard
Best Fried Chicken Canada
Best fried chicken sandwich, always my fast food go too!
Always delicious. Definitely the best fried chicken.
good taste
If you enjoy fried chicken you need to try Mary Browns. The Chicken is tender and not greasy like other fried franchises. On the menu is regular or spicy choices for chicken with individual meals or family size options. My wife and I both had spicy options. Hers was a little too spicy so on a second visit she had regular chicken. The skin on does not have the same amount of oil retention nor does it have the fat below the skin making this a healthier choice. We will return.
Good, fast service
Great food and friendly staff. The big Mary is the way to go!
The one staff member has a bad attitude. I cant say about the others but I didnt stick around long enough to find out.
I enjoyed the chicken, but the chips were to salty for me , I wish Mary browns had a delivery service so I don t have to get skip the dishes
Happy with my chicken. I feel the portions of taters could be better when you order a 2 piece combo.
I love Mary Browns; especially their Big Marys. However, if youre advertising that youre open til 9pm, you should be open til 9pm! I arrived 8 minutes before 9pm and the place was locked down!
Chicken was moist, not dry. Staff was very courteous. It was a positive experience after not having Mary Browns in over 10 years.
Tried once and Chicken was very tasty
A very pleasing first time experience. The poutine is hot and juicy, the sandwich is golden crispy, buffalo wrap is awesome and the desserts were phenomenal. Great crew and very welcoming environment. Will be back soon for the rest of the menu .
Great place. Great food and staff!
Front clerk was very helpful. My first order on the app.
Wonderful service and food
Mmm tasty
Bland, tiny pieces of chicken, salads are also tiny. No way the 9 piece combo would feed 4. Womt be coming back, kfc is so much better value and taste. This wasnt even crispy after a 7 minute drive home, no wonder the place was empty
The Big Mary sandwich was perfect and the taters absolutely delicious.
Chicken was good, but way overpriced. Not worth the money.
Visited this location just after they opened. There was only 1 cashier and 1 cook, with a very long line of customers waiting for food. The girl working the till was very friendly & gave me a free dessert for the long wait.
Always cooked well and juicy
Mary Browns got the best legs In town!
Popular place
Food always tastes alright, it takes awhile for me to get my food too. Only thing that gets me is that their chicken meals come with no biscuit or diner roll of any kind? This is considering how pricy I find their meals. This is just my personal thought.
Two times I found hair in my food!!! The Employees need to wear hair nets at this location
Manger at this location is really great, always makes client happy awesome service.
Very busy on Mondays!
Better than many renowned burgers
All good but had been told Big Mary was better then Popeyes chicken sandwich. My big Mary wasnt that big so I was a little disappointed also not quite as crunchy.
Always bought here ,but Tuesdays batch of chicken and taters has changed. The chicken was dry and the taters must have been reheated.Goodbye Mary Browns
Asked about a couple of menu items, unfortunately the employee had never tried any of them herself and could not make any suggestions.
I ve eaten at Mary Browns many times and have never been disappointed. I live in Keswick and the location here is great. Was shopping in Newmarket recently so decided to pick up from this location. I was extremely disappointed. Both the chicken and taters were lacking in batter compared to what I m used to. And neither were cooked well - the taters were almost like biting into a raw potato. I ll certainly continue to order from the local Mary brown s but will be bypassing this location the next time I m in the area.
I was hungry so I decided to try the chicken spicy chicken when I look at it they had put the spice after the chicken was cooked thats not how you cook spicy chicken the chicken was not seasoned before it was cooked. No way never again sorry Mary Brown.
Service is excellent