Five Guys in East Gwillimbury
18265 Yonge St, East Gwillimbury, ON L9N 0A2, Canada
About
Your nearby Five Guys at 18265 Yonge Street in East Gwillimbury is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
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While I am an absolute die hard fan of five guys, this location has gone bad so hard and it is likely due to the staffing decisions made by the owner of this location, as they specifically hire one ethnicity as many other business owners in Canada in order to pay staff the absolute minimuym wage. Last two visits which occured end of November and early Decmeber 2024, both times, I got sick from the food from this location. As soon as you enter the store, you smell disgusting sweat which is clearly coming from the employees who don't shower regularly. When I came in one of these nights, the staff was cleaning the ducts right above the stove where they make the burgers and you could see all the dirt dripping down on the burgers. Additionally, staff is just unfriendly and uninterested in customers. The business owners here are getting exactly what they are paying their employees for, which is the absolute minimum. They don't care about how the food is prepared. I think the owner of this location should be absolutely ashamed of themselves, as hiring TFWs to pay them the absolute bare minimum, will result in exactly what you are asking for. I will no longer be a customer here until, I see some staffing changes being done and the quality of the restaurant approve again. The owners should be ashamed and any normal manager and owner if they were employed would get fired on the spot for this kind of performance.
Expensive Burgers! My little burger was only semi warm from their hands to my opening the packaging immediately at their seating…would have liked the burger to be a bit hotter if possible. Dining areas seemed clean enough. It wasn’t busy while I was there. Staff seemed nice and very attentive. Surfaces looked clean but the kitchen cabinets and walls looked a bit dirty. Atmosphere is bright and simple
FILTH ON A BUN is really an accurate description. America's favourite fast food served here by a couple of remarkably unsanitary Indian guy's n gals. Unbelievably rude with the customer. I mean just appalling! Since this chain has not been in Canada for long, I was looking forward to my first 5 guys experience too... And boy; what an experience it turned out to be! $30 plus for only two bacon cheeseburgers, where they charge an extra $2 for an slice of PRECESSED cheese. The nasty attitude comes free though. My girlfriend had to go throw up only after the first bite. We threw the food in the trash bin. Never again 5 guys, NEVER AGAIN.
Just love it. The little burgers with everything and fries are just perfect.
We herd that the veggie sandwich was amazing. So being a non-meat eater I thought we would try the veggie sandwich and it was less then what was expected. Soggy, very little flavor. The fries where ok, lots of them. We both got stomach trouble after the meal. Won't be back for this one.
First timer there, we ordered burgers and fries, their signature food. The meat patties weren't juicy, they were pretty dry. Fries were kind of burned and there were many small pieces which were overfried. We had better fries from other fast food joints. The best thing was their peanuts which were complimentary. Go figure. If they can get the peanuts right, they should spend sometimes on their main offerings. Service however was really good.
Finally had the chance to try Five Guys. Their fries are definitely worth trying, especially the Cajun ones which have a slight kick of spice. The burgers come in double and single patty options; I opted for the double, and the bacon flavor was really good, with a hint of sweetness from being marinated in maple syrup. You can choose multiple toppings and sauces for your burger, and they even offer mushrooms, which I definitely had to include. However, the burger buns were a bit disappointing; they weren't brioche buns and were quite average. After half an hour of takeout, they became a bit too sticky. It seems like swapping the bun for lettuce would be a better option. The hot dog bun was decent, and the beef hot dog was quite tasty. Of course, I had to add bacon, cheese, and mushrooms to the hot dog as well.
It is a busy place, the food is good. But if I want a big thick burger I expect a big juicy patty not two flimsy skinny patties!!! Service that day wuz good and staff friendly however the place could use a good cleaning. The table we sat at looked clean but once we placed our food on the table it wuz sticky!!!
Burgers and Fries are excellent. But very expensive.
Good delicious burgers and fries.
Hats off best burgers and fries
Overall Good I got good service from five guyz staff and overall the food was tasty Food
Nice and perfet for place for burger
Epic fries and burger was top notch !!! Salted caramel milkshake was soooo worth it ! Staff was friendly and fast
Those complaining about the price, its about the same price as Mcdonalds is now in 2024. Great food and service. There was a problem with our order and they remade it and gave a replacement for free. Food
I love 5 guys, if I could have 10 guys I would.
Better than average fast food burgers. Because of the ambient noise, it is often difficult to place an order and receive it correct.
Worst 5 guys I have ever been to! Burgers are soggy!!! Disappointed as I love 5 guys burgers and fries! Its sad not one canadian worker either!!!
went in sunday around 4pm. waited 15mins for my pickup order that was ready when i arrived. nice job getting the orders out. (its sarcastic)
Five guys is pricey, but I d say it s worth it. They ve never disappointed.
Burgers have gone downhill. Squished and squishy bun, cheese thats like cheezwhiz. Just sad
Flavorless and dry patties
Best burgers and fries hands down! Always a treat!
Ro was really nice and helpful! Best management and staff! Thanks Service : 5/5
Great place for burgers and fries. Most of this chain is consistently the same with food quality and service.
Burgers are prizeless here, I worth my each penny when I order anything here.
Delicious as always, lots of parking space.
Staff could be more informative.
disrespectful employees.
I enjoy the burgers and the atmopshere, and the staff are really nice. However I dont really enjoy the pressure to tip on a take out/dine in meal. That being said, when I went in today all I could smell was body odor. And when one of the young men working their walked by me the smell of body odor was so bad I gagged, and he looked at me funny. Im not trying to be offensive but this is really gross, especially in a food establishment. I hope someone can remedy this situation. I lost my appetite immediately and threw my food away.
Nice burger but 26$ Id consider expensive .
Great food, good service, exactly what you would expect. Highly recommended.
Best fast burger and always too many fries.
Burgers are ok lack of AC in the hot summer is a minus. Maybe it is on but I dont see any difference. Asking customers for tip prior of the food being ready and served is a insult. Food
Don t waste your money. Meat has no taste. Expensive for no reason
order a bacon cheese burger didn t get any of my toppings on it, very poor service workers being very rude and unprofessional
great food, good staff If food here was more cost effective, Id go there more often Food
This is one of my favorites hamburgers!
Loved everything about the place. The people were friendly and the food was amazing. Best burger ever!
Great burgers and fries. Nice to know that someone is doing things right.
I love having 5 guys
It is one of the best hamburgers that I tried in Canada but far away from real hamburgers that we are used to have in Europe... tomatoes are raw like apples, and salad is probably from China ... overall, for Canada standards is ok...
Burgers are fine but this location has no milkshakes on the menu. Very disappointing.
Its a burger its greasy its good
Delicious burgers cheaper than bars and restaurants
A bit overpriced for the quality
Ive been having five guys for a while ,always very tasty and well proportioned. The price is on .Par and service is fantastic. I love having 5 Guys .Get 5 guys in you . You will not be disappointed. 5 1/2 stars.
The dining experience at this American-style restaurant was average overall, with both the food and service falling into the middle ground. While the burgers were decent, we found the French fries to be excessively salty.
Burnt 15$ burger. Disgusting. There was no rush. They were not busy but for some reason only had 1 person taking and making my order. Then, when a line formed she just took orders until my burger was burnt, then served it to me. The other tall guy always gets my food right. Please bring him back.
One of the worse burger I have ever tried, burned fries , bad quality of meet
Good food
Cant speak english and buns always stale. Should close this place down
My favourite
The food is great. Now its expensive worth in.... thats for you to decide.
This is my second time eating here after eating in Kingston when I went to Thousand Islands last year. Its worth eating at least once. Its like a homemade burger. In Korea, people line up to eat, but it s quiet here. Haha.
This location has been amazing for the past 10 years
Take out order food is always fresh a little pricey but is worth it.
No shakes unfortunately
Pretty pricy. Lots of food, but can be a bit pricy. Kids enjoyed it. Kid-friendliness: Little burgers and cheeseburgers and hot dogs available. Might be too much burger for kids who arent big eaters.
I never write negative reviews unless need to warn others. I came here today, December 29th. This branch does not follow health and safety protocols as no one is wearing hairnet and beardnet. There was a big thick hair, needless to say the place is very very dirty. The manager responded that no hairnets and beardnets are needed when they all got long thick beards. Don t bring your family here.
Don t bring your family there They are very dirty. They use their phone with gloves and they made sandwiches with same gloves, and on the floor was full of the garbage And it s 3 man with long beard they not wearing beard-net and hairnets and it was hair in my finance sandwich and when we are complaining they said it is not our policy to wear anything in which is a lie !
The staff there cannot be in food industry. They are extremely dirty. I have gone to many branches but these guys dont clean their hands, make food with Same gloves as they touch money. They have long hair and beard with no hair nets. This is not acceptable.
Best place
Best five guys
Awesome food and services.
It was a great experience and food was amazing.
This restaurant is very good. Employees are warm welcoming and the food is really tasty. Food
The burgers were incredibly juicy and flavourful, the fries were perfectly crispy, and the customizable toppings allowed me to create my ideal burger. The friendly staff and vibrant atmosphere added to the overall enjoyment. Five Guys consistently delivers delicious, high-quality food, making it a top choice for burger enthusiasts like myself.
Best burgers in the town
most disgusting resturaunt I ve ever been
Food was great as it always is. It was busy when we were there and the restaurant was busy with a few families that did not control their children, which impacted the other patrons. Parking: It is an outdoor mall so there is ample parking
No milkshakes? What a joke! How can you not have milkshakes at five guys? They are better than the burgers
All good. I just forgot to ask them to hold the salt on the fries.
The food was amazing!!! It really hit the spot thanks GUYS
Online says they close at 10PM but they closed up at 9:40PM when we arrived and would not let us in. Why not change your online hours to that if you close up 20 mins early.
Is not open till 10pm, should change time online.
Went in for dine in service. Was told they couldn t serve food as the grease trap was over flowing. One of the associates was spooning it out with a container and was frankly disgusting. Which makes me wonder when was it last cleaned? We were told to come back in 20 minutes. We left and came back. The meal was terrible. Lettuce served was the stalk piece on my bacon cheeseburger. Burger over cooked and crumbling apart. The worst part though were the fries. I have been to this location prior to this and the food was always excellent. The fries were the worst part. Crunchy and almost stale and not at all like how they usually are. You could tell they hadn t been washed to take the starch out. Has this restaurant changed ownership recently? It s the only reason I can think of how the quality has fallen so far so fast. Your company has to get some secret shoppers into this location to get it back up to speed. This was a restaurant I would recommend as the best burger and fries period. After this meal and experience I would tell everyone to stay away. Last comment I ll make is we had to ask someone to clean the table because it was frankly disgusting. What the hell happened five guys?
Great burgers. Lots of fries. A little slow but tolerable.
Used to be good big burgers but now they are paper thin for the same price. Disappointed to say the least.
Great burgers done well!
Staff were friendly, inside was clean. Food was hot and delicious.
$20 a combo but the portion sizes are well worth the money
Best burger Ive ever had from a fast food chain. The meat was so perfectly cooked, it melted in my mouth as I ate it. The Cajun fries were 100% hands down the best fast food fries Ive ever tasted as well
I liked the burger; ordered the bacon cheese. The double slices of crispy beef was very nice. Wished I took photos of the burger, but a last I inhaled it too quickly. Definitely will learn from my past mistakes and take some photos.
Quick service and good food as always.
Amazing burgers!!!!
Best service, amazing food! Solute to the Indian girl working the night shift 2nite, she hooked it up she deserves a raise!!
Waaaayyyy too expensive
Good burgers not serving peanuts anymore as they use to do before COVID . Need to work on cleaning.
I love the place and flavor of the food, the detail of the peanuts to serve you while you wait is very nice
The crew in this location did not pay attention to the business needs as well as the health care requirements. The staff who was at couter was doing g the cleaning and helping in wrapping the burgers. The well famous peanut box was kept beside the trash bin. So disappointing Food
interesting place... good food
Do not have a shake(drink) not like American franchise 5 Guys, Food are very greasy, my burger are flat and fries are allover in takeout bag.
Great place friendly clean and they give you a good amount of food.
Best God damn burger Ive had in my life. Why does it gotta set me back more than $12 for a single bacon cheese burger Im still going to get one anytime Im in the area because its just that good. Not to mention I love the design and layout of the restaurant. Food and atmosphere 10/10 prices /10 Why am I being asked to tip tho? Its not like I have a waiter attending to me. Irritates me that I have to skip the tip on the machine everytime I go.
Yummy every time!!!
Food is good just little pricey for what it is. Get some beef and make your own
This location was awesome fast friendly and great atmosphere definitely would go back
Training is important!
i love the taste of five guys in my mouth
Food always top notch here!
Great fries. Great staff. Jagpal Singh is the man!!! Terrific service. Polite and friendly. Makes we want to come back and tell everyone I know to eat there. 5 stars.
Went in 30 minutes before close. No fries.
Good burger! Amazing Fries! Staff is welcoming and polite. What more can you ask for from a burger joint.
Excellent food and value for money
The patties burger is excellent, but the bum is dry and not very impressive. The peanuts is good but very limited availability. When I told the staff, they claimed thats all for that day. Disappointed
We showed up 15 minutes before closing, and we still had great food and service. We grabbed our door and ate it on the hood of the car so they could all close up and get home. Food
This place has always been my go to for burgers , imo its best burger around , very consistent and fresh toppings, only wish they had onion rings, very good .
Best burger and fries Ive had in a long while.
A decent burger place if youre looking for something filling. Staff were super friendly.
Wasnt bad to try but definitely not worth the hype food was okay the fries were super good tho
GREAT STAFF AND EXCELLENT SERVICE
Love the food here but the burgers are just a bit too greasy and of course the prices are high
I had never been to this place before and now Ive been there twice in one week. Great burgers and fries. Good quality meat. He wont leave there hungry! Vegetarian options: If you want to stay away from carbs, request your burger wrapped in a Boston lettuce wrap.
I was disappointed that they did not have gluten free buns, because of this I was not able to eat with my family. They did offer lettuce wrap burger which was great but for me not my thing.
Food was great, but the prices were high.
Big portions
Lots of food. Hot and fresh. If you arent super hungry, go for the little burger, its only one patty. Found it a little pricey at $43 for 2 burgers 2drinks and 1 LG fry. Burgers are decent, but not as good as the hype. Cheese is super cheep, with no flavor.
Smashed burgers? Come to Five Guys and be impressed. Fries are great too! Food : 5/5
Simple amazing!
The best comfort food around. Our go to Spot for classic , delicious burgers .
The burgers are nice with all toppings and sauces at your choice. Parking: Abundant parking spaces in front of the restaurant. Food : 5/5 |
Totally got my order wrong after confirming it with me and staff was not helpful when I brought it up.
Taking the order, taking the money, TOUCHING THE BREAD and making food , throwing the garbage and all IN THE SAKE GLOVES!!! No one of 3 people working on the floor washed their hands even in the gloves if they never change it, they just don t care what people eat. I felt absolutely disgusting!!!! No appreciation to their job and food! We paid but didn t eat the food. We also got charged twice for the drinks we never ordered. Over cooked fries and burgers ( it was black ish, even tho we didn t try food). never coming back and honestly should take my money back what we paid. McDonald s across the street just in case.
Friendly service, tasty burgers, and I particularly enjoyed the fries.
Like the double cheas burgers
Best burgers around
Gosh the food is good, super pricey for a burger, drink and some fries though...
2nd time being there at the Newmarket location. Friendly staff and clean bathrooms. Pouting is amazing and worth the $$ for cheese burgers. So many toppings.
Really efficient and helpful staff. Delicious food and nice and clean restaurant. Wheelchair accessibility: Handy cap parking right out front and ramp right beside
The service was really good. But you needed a magnifying glass for the Burger. I think even if I would have had 2 burgers Pattys. It still would have been half the size of McDonalds. Or maybe less. The fries were the best part. Recommended dishes
Every time I go to this place it doesnt matter where the store is located I am thoroughly impressed, they just kept dumping the fries in the bag. There isnt a better place to get a hamburger... not one that Ive seen yet. Ordered the cheeseburger all the way. The works. Everything on it. !!!! Dont forget the free peanuts...5 stars.* 5
We got takeout! It was fantastic as always! One of my favourite restaurants!!!
Great Fresh burgers good portions and I like the fries and peanuts you can get.Nice retro decor. I would recommend Dietary restrictions: They should be able to accomodate your needs Parking: Located in outdoor mall setting lots of spaces available Kid-friendliness: Always see kids in there nice family place for all ages Wheelchair accessibility: Large doors for accessibility, single level access
Really Good fries
Great food and service. I will be back for more.
First visit and was amazing! Parking: Was not far to get to Food : 5/5 |
Just for a snack, I love the fries.
Good burgers but pretty pricey
These guys can cook up an amazing burger!
Food was excellent. Service was very quick & did not wait long for the food. Very good burgers & fries
Placed an order for delivery and the order was taken and confirmed at 5:07PM however we got a text 30 minutes stating the store was closed although the web site said closing at 10PM. Bad service. If you are going to close the store early at least let people know and minimally update your web page so that we aren t placing orders.
Burgers and Fries are always excellent .but the service is way outta whack! The employees look and act like they don t wanna be there and it shows. The dry guy never gives the proper amount of fries. What a shame
Burger was pretty trash but fries was good
Its called five guys bet let me tell you the number of guys and if its even guys does not matter the slightest. Every burger from them is the best, most consistently juicy and delicious burger youll be able to find in the area. My mouth is watering just describing it. Let those 5 (or less) guys (or girls) show you what burgers truly can be. Im sure youll have a new favourite burger joint!
Food is really good. Large portions. A little on the expensive side, but usually worth it. No combos, so you pay for everything seperately. Service was a bit slow, seemed like all the staff was busy talking to each other. Its often cramped from people waiting for orders, so its hard to sit and enjoy a meal there, I recommend taking it to go.
This was our first time eating from Five Guys and the burgers and fries were good.
This place is massively overrated, I expected an incredible burger and its nothing really... especially for the price??! People were very friendly but food was sub par. Find somewhere else to go for a burger.
Great burger and fries but go to the gym after lol. Tons of calories
Service is fast. And the food is cooked well.
Reliable place with top notch burgers. Hard to go wrong! One of my fave burger joints.
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