A&W Canada in East Gwillimbury

One of the best store. Really appreciated staff and managers.

Good customer service here.

Try Veggie Masala Burger if you like spicy.. Its Really good.. Vegetarian options: Veggie masala burger Food : 5/5 |

Damion was very nice and friendly when speaking to and taking my order

Damian was great

Always Fresh, best customer service at any A&W Location I have ever visited. A++ all around. Ricky is amazing. Thank you

Ricky the wingman. DRIVE THROUGH Sales Rep. AMAZING GOD BLESS PEOPLE LIFE HIM. My kids even said that man was so nice. Food

Food is not so good, but Arsh is great!

Ricky was very kind and accommodating. Thank you so much

Great service and fast service

Please add more staff, do not expect good customer service from current staff, i ordered 2 combos and 10 minutes later i wanted to add 2 more but the wait was 45 minutes and there were hardly any customers in the store. Totally bad experience! If you want a quick bite before movie, please don t consider this location! Very upsetting!!

I had the Masala Veggie Burger, and it was delicious! Gurpreet provided exceptional service quick, efficient, and friendly. The order was taken and served promptly, making the overall experience smooth and enjoyable. Highly recommend both the burger and Gurpreet s excellent service!

Went with my son for an evening meal . Service was excellent. Staff was friendly and cordial. Vegetarian options: Veggie burgers were great .. just right level of spice and heat

Great atmosphere great service. Always a great spot to come for lunch and dinner.

Amazing serivce from Rikki. Will always drop by!

Great service from both the guys working and food is great as always

The worker who took our order was extremely nice!

Always clean, good and pleasant employees, one minus, for me its a little cool in the building, after the frost on the street you want to warm up, and you are greeted by coolness. I recommend this establishment to families and people who want to eat deliciously

We met with ricky in A&W .He is very excellent and energetic. Really impressed service from him.

Food was so delicious. Mr. Ricky attend us very and he has good nature Vegetarian options: Nanak veggie burger are too delicious Food : 5/5 |

Vegetarian options: There s a veggie burger that s a veggie Pattie. Parking: It shares a parking lot with the cinema so it s huge! Wheelchair accessibility: Tables have wheelchair height and slots. There s a ramp at the entrance

Damion was an excellent host. Great food and great service

My daughter and I come to this location quite often. The food is always amazing. The restaurant is spotless, and the staff have always been friendly with us. Damian makes a damn good burger. Thanks. Food

Amazing service - Damian is a great ambassador for the store - thanks for all you do!

I was served by Damion, who was extremely courteous. My location was green Lane and Yonge Street.

Ricky (the wing man) was very personable. Never experienced that in a drive thru before. Great job

Such a great vibe and very tidy! Ritchie the wingman really helped us out with a great meal

Ricky was delightful, offered amazing service and was very friendly. 10/10

The service here was very poor and I feel discriminated.

Great service.

Ricky was great, very helpful!

Kids love it here Kid-friendliness: Staff are so friendly to my kids. Thanks Food : 5/5 | Service

A great option on those nights when you don t want to cook dinner

Great location and friendly staff while you re waiting for Costco to open. :)

Friendly and good customer service from Arsh

Arsh was very friendly and helpful. Enjoyable place

Arush was amazing!! Fantastic customer service!! Very friendly! Great food!

Excellent service at the drive-thru window by Damion. Very pleasant and hospitable. Food was made fresh while we waited--thank you!!!

Thanks Damion!

Vegetarian options: It s really good food Food

We have a good time here. Ricky is very nice and helpful. A great place to have a meal here!

5 stars for the staff. There were only 3 of them there and they were doing the best they could. Not so sure about the management/ownership. I can honestly say this was the first time Ive ever had a runny egg that wasnt even half cooked on a breakfast sandwich. I would say maybe partially my fault for not reading the room and ordering something that wasnt typical for that time of day. Management is at fault for poor staffing in high demand times. A&W is at fault for offering too many options all day to keep up with competition. Would someone please just pick something to be good at instead of just doing what everyone else is. A&W is known for good root beer and well marketed burgers. You dont need a fancy coffee option. Those exist everywhere and now when staff is short its another thing to do mediocre.

Great staff, clean space

My first choice is Harveys and A&W is my second choice ... as, compared to Harveys, A&W burgers lack dressings/flavour and yet the price is a little higher. But theres little else difference between them and both have good chunkier fries instead of the matchstick grease and salt laden garbage offered by many fast food competitors.

Need more staff sometime waiting time get too long due to short staff during busy time.

Ricky was great! extremely friendly! Food is fast and fresh!

Good service and respectful behaviour by staff.

everything is perfect

Beyond Meat combos. The burger is tricky to assemble and this location is taking that extra time to get it right over the last few months. George Vegetarian options: Beyond meat with cheese, best around.

Ricky gave great service!

My Sunday ritual. A nice simple breakfast at a great price using actual cutlery.

Nicely built Mozza burger with the customizable toppings by the lady cook and friendly, customer service oriented treatment by Damion at the front counter. Lots of easy parking too.

Update November 2024 They seem to be very unorganized, lost combined with poor customer service. Consider another restaurant at this time. Previously Typical food quality... Great service.

The service was awesome. One of the servers, Ricky, was friendly and accommodating. He really went out of his way to give me great customer service. Hope to see him when I come around here again!

Great service, great food. Always fresh and always courteous service. Ricky is the best!

Arsh was great Vegetarian options: Love the Masala burger Food : 5/5 |

Excellent food Always fresh Welcoming staff I believe his name was Arash Food : 5/5 |

Arsh served me too good! Beautiful experience!

Arsh was great! Very polite and timely service

We love coming to A&W at Yonge and Green Lane. They are always so friendly and kind and make delicious lattes (as well as food). Arsh was very kind and warm when helping us, thank you!!

Every time I come here, I am greeted by friendly staff. Especially Kush remembers that I prefer my drink in a paper cup each time I visit, and that alone is a reason I could choose this place. Its always clean with fast service. Thank you.

Parking: Great breakfast Food

Damion really added to the experience!

Polite and patience with customers. Great service, also very clean. The food was good and fresh too.

Best place for quick lunch....clean place, good staff, food well cooked.....

Arsh was fantastic!

Condiments were not all refreshed. Vinegar bottles 2 out of three were empty Parking: Easy Food : 5/5 |

Fries fire asl, staff is so chill but the seasoning too tuff n left me marved

Came here on Halloween, considering how busy they were, they tried to be as efficient as possible! Love their poutine as well! Will definitely come back!

Amazing service. Damion helped out immensely. I couldn t decide what I wanted and he gave an amazing recommendation. 10/10 best a&w location in Newmarket hands down.

Great service, Ricky is #1!!

Our meals were hot, fresh and delicious.

Good food and great service.

Great Coffee!

Super good!

Arsh was super friendly!

Arsh great service

Arsh was AMAZING very accommodating to our needs at the drive through

Very good experience the person who attend us Ricky was very polite and friendly

Had to repeat myself just ketchup and NO cheese 3 times and still got cheese. Fries were dry and werent fresh. Chicken burger was so bad I couldnt finish it. Normally we like A&W, but everything from this location was subpar. Server was friendly, extra star for that. We were asked to leave a review, here it is.

Very friendly service

The service was quick and easy to order! Arsh was great and patient with my mom and I. Food was also great as well. The restaurant could have been cleaner but overall great place to order

Wheelchair accessibility: I got air on the ramps Food

Damion was very polite, courteous and patient with us and made sure we had a great experience! Thank you so much!

A&W has the best coffee around that isn t from a specialty coffee shop. No comparisons. It may sound crazy, but it was recommended to me and it was solid advice. Eggs and English muffins always taste fresh too. Yonge and Green Lane location in Newmarket ha very friendly staff.

Damon was super fast and friendly! Kid-friendliness: My kids love coming to this location Food : 5/5 |

Damion was extremely polite and cheerful and made my drive thru experience very pleasant! Two thumbs up! Food

Arsh is very helpful and polite

Flies in my drink worker not knowing where anything is, touching my food with bare hands.

The customer service at this location in Newmarket is absolutely first class! I come every morning to get my son, who has autism fries and they make my day a little better every time! Thank you Team!

First time here great food and service. Superior to McDonald s wendy s Harvey s and Burger King

Hardik has been my go to person when ordering. He knows my order by heart. :) I always come here. Fav spot Vegetarian options: Good Dietary restrictions: Good Parking: Plenty of parking Kid-friendliness: Good Wheelchair accessibility: Good

Good service arsh

Foods great but service was extremely long and didnt give me Chipotle sauce, aswell as very high prices

When I have dined in, the food was great with a clean place to sit. However, the drive-thru has been getting worse. Ive even been told I had to dine-in to get an advertised promotion on their windows!

It was so dirty, they never cared about cleansing, really cant eat from this place, Im surprised, this is really in Canada, unfortunately, no one watches and closes such places.

Food was tasty and hot. Staff were friendly. Can t say much about the atmosphere as we went through the drive through.

A&W never disappoints with its classic, delicious burgers and incredibly refreshing root beer. The perfect combo every time. Overall experience is awesome.

Great food , Great service

Poor service due to short staffed. Ran out of sweetener.... Damion who was on the order desk was so nice.....he worked so hard to satisfy everyone even though he was very busy... Service

east or west RICKY is the best. Food

Fast service Good food Jasbir is best Food : 5/5

Ricky, absolutely amazing customer service. Super friendly and professional, wanted everything to be a perfect as possible for me. Food is always fresh and tasty. Really outstanding service!

Always a good experience every time i come in, not to mention how good the food is every time.

Prompt and courteous service

Worst experience at A&W at this location! First no AC the weather was very hot and no AC , tables are dirty! Food was disgusting greasy! The root beer the special mark of A& wasn t cool and no ice there They told some guy to wait in front of the in trance with his car for his food and he won t move I couldn t even walk out because his car blocking the way and they didn t do anything about it! Honestly I use to love A&W but not after today! I am done I have no idea how this business still open

It s unfortunate, I like A & W the franchise but the service going into the restaurant was poor. No one acknowledging walk ins. Drive through is priority in this location.

Special thanks to Arsh:)

Arsh is a wonderful man, he took my order. Very professional and friendly. Thank you !!

Excellent services

Arsh is a nice man with excellent service.

Very clean facility with super friendly and helpful staff. Arsh patiently explained all the coffee options available and suggest a dessert to go with it.

Very nice sweet gesture by Arsh and tasty food thanks

Went to the drive thru after a long day of work and wanted a treat to have on the way home. I ordered two onion rings and two burgers, one for me and the other for my fiancee. I had some onion rings on the way home and they were stale even through I asked for seasoning on the side since the seasoning is never consistent. When I got home, I was really excited to finally have my meal but to my surprise when I took out my mama burger, I noticed something very unusual. I took the burger out of the bag and there it was, a very obvious moldy bun. I instantly felt sick because I had some of the onion rings on the way and if they are okay to serve moldy buns, what is the quality and freshness of the onion rings? I tried calling the location 3 times but no one picked up. This is a pure disappointment on A and W as we love their food! Other locations are not bad, but for some reason this location is horrible when it comes to food quality and freshness. Also, id like to mentioned that one time I went to the drive thru, one of the male workers there with the face piercing asked for a money tip. I spent $30 on two burgers and two onion rings that we can no longer consume. I never make complaints about anything but this was too far.

Customer service is very friendly, Arsh took my order and made it fast. It was delicious

Arsh Was exceptional. Polite and Friendly Parking: Newmarket, Ontario

Damians service was excellent, very polite and knowledgeable. Made sure we were happy as he delivered our food to us. Thank you for the great lunch! Damian should be acknowledged for his excellent customer service. His interaction with us really made our day!

Cleanest A&W Ive ever seen. The workers were super helpful and nice. I always get beyond meat and sometimes its not well cooked in the middle, but this place cooked it perfectly!!!

Great friendly service from Damien.

Place was a mess. Every table had garbage on it or around it. Floors sticky and fill stn not wiped. 4 Indians in the kitchen all working hard maybe they need a few more at this location. Last time I was here a few months ago it was spotless. 50$ for 2 burger combos, a chicken sandwich and small gravy.

Finnaly !! North Newmarket gets A&W!! Yes it is new so better be clean . Food always tastes great !! Their breakfast is always fresh made to order. Coffee tastes great and it is STILL Free Refill! Ice cold drinks without ICE!! Like their new concept !

Great meal friendly staff

Fresh food, and good customer service

Burger was cold and meat was dry, sweat potato fries was hot and fresh. Restaurant clean and welcome.

would probably be really good if their brew bar ever actually worked. i ve come by 3 times in the last 2 weeks and not a single time was the bar working so maybe you guys should just take the bar off the menu if you can t keep it running literally ever, cause it s kind of a waste of our time to advertise those drinks if we can never get them!!

Thank you Ricky for your hospitality and kindness and professionalism. This company is lucky to have you. You are a good man. My boyfriend and I enjoyed our dinner there.

Ricky was the best, he was running around bringing everyone their food. He was very attentive to everyone and working the drive thru at the same time. Kid-friendliness: They were very friendly and clean environment.

Excellent location! Very clean, great service! Damion was very helpful!

My mobile order was ready when I arrived. The food was tasty.

Omg I thought I was at a fancy restaurant or maybe Ive been in the bigger cities most my life but goddam they need a raise with tipping options cause I didnt see it 100/100 for a fast food restaurant

Business hours are until 10pm but they actually close around 9:30pm.

I don t understand how the drive-thru can be this slow. Person ahead of me waited at least 3 minutes before able to order, then when I am sitting there with no one in line ahead of me, I am also asked to wait before ordering? I hit 2 mins waiting and drove away. Poor service lost you this customer.

My boy damian was so good at his job

Damion helped us

Damian was very friendly and efficient with our service.

Damon was very nice and polite

Damon and the lady working in the kitchen were amazing!!! Great service and respectful! Also Great food Food

Damon had very good service. He was also very kind and polite

Great experience and service by Damien

Great drive thru experience - Ricky is a joy !

I accidentally bought a root beer and wanted a float, unfortunately they don t sell floats but they suggested a frozen root beer which was delicious. They only charged me the difference instead of full price. 10/10 Service from this location Food

Ricky is the best drive thru attendant that has ever attended a drive thru. Also he has great taste in cars!

Great location and service but their burger was definitely below average. You could tell the level of attention given by the garnishing quality. They used the worst part of a lettuce. See the image

Very sticky all around , from top to bottom and the food was served cold and it seems the egg was made few hours a go , the susage was very bad and cold we wasted our time and money to start our day.

Very friendly staff and service were amazing. Had spicy burger combo. They had free root beer day. Frosty mugs were served, everything was super delicious and fresh. Will visit this location again for sure.

Their new mango passion fruit drinks are amazing. Tried their new veggie burger that tasted delicious, fresh food was served and fries were hot with appropriately salted. I loved the staff showed care for the guests very helpful.

It s good

Vladimir was so nice and service was great. Food was delicious

Damian was absolutely fantastic. Polite, well mannered and food came out promptly! It was a pleasure to meet him. Great service Parking: 100 spots

Been going here for years with mixed experiences. Past couple times though ive seen a really big step up in service. Damian was my server last visit and he went above and beyond expectations. The food is reasonably priced, place is clean, and there is a much appreciated sustainability effort.

damien the best worker fr promote him

Gentleman behind the counter was so nice! His name is Ricky, he was so welcoming and friendly, made the stay that much better

Super amazing customer service! Ricky was behind the counter and was genuinely so sweet and so kind! He made sure to tell me about the promotions, and made sure I was satisfied before I left. Really appreciated him going the extra mile!

Fast friendly service, burgers made fresh after we ordered, hot & tasty. Staff are very competent at the job, & put out top quality food at typical prices. More specials would make this store a definite stop every trip thru this area. Do stop by & eat.

Thanks to Damion

I would like to thank Damion, He is very frindly and kind. Vegetarian options: Yes Dietary restrictions: Yes Parking: Good Kid-friendliness: Yes Wheelchair accessibility: Yes

Good Service

Ricky was at the window, guy is a complete GEM. Freshest chicken this side of hwy 9.

Okay, today I went to purchase milkshake and I met Damien excellent customer service. If I could give a little bit more stars I would have. Thank you, Damien

Nice place, good food, especially Beyond Meat burgers. Damian was very friendly and polite! Vegetarian options: Beyond Meat Burgers

What a day!! My whole family loved the time spent here at A&W. It was fantastic! Would totally recommend it.

I visit a&w restaurants many times. But this time when i visited, Parminder Kaur dhaliwal was serving the food. The food was fresh. Something i really appreciated about her is her service was very fast.

Good burgers and great root beer. Service during the lockdown was fast and courteous. Onion rings are not great - stick to the fries. Food

Rakesh is very friendly!!

Kid-friendliness: Nice, quiet and peaceful :) Food

Best chai latttes in town.

Vegetarian options: Beyond meat burger is deliciou Food

The whole time spent here was amazing! Thank you to the whole staff! Food

The staff are always friendly. Some days the food is hit or a miss but for the most part is good. But I usually order inside and then sit down at a table to wait for food for takeout. Vegetarian options: Beyond options Wheelchair accessibility: Push button with ramps

Ricky is super friendly and he is the best.

Fantastic experience. It was the best.

Well, we came here as it was suggested by my friend. And I cant regret it. We had a friendly reunion here of college batch mates. Thank you for your Great Service A&W staff!!

Happy to spend time here. I wasnt in a mood to cook dinner and I came here by chance. And it was so good. The staff here is great and the service provided was upto the mark!

Will come here again and also suggest others. Thank you for this sweet memory.

Dietary restrictions: Lots of choices Food

The person at the cash was very nice. We have been to many a&ws but its here that we experienced their ice cold mugs! First time!

Not even open

Always fast and fresh !