Building E11, 200 Green Ln E Unit 3, East Gwillimbury, ON L3Y 7Y4, Canada
Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.
Ordered by Uber eats the chicken wrap and the baklava box. It was so disgusting. I couldn’t even finish it. I do not recommend this place at all.
Wish all the Osmow's were like this. Portions were actually good and the young lady that served us actually listened and cared about our order. Most places just slop everything together and put way too much sauce but skimp on the chicken or fries. Not here.
Sandwich’s barely have any meat and falling apart. Plate of rice and Chicken has nothing on the side not even a little bit of salad as they used to do. The checked is dry and hard. Worst experience, overpriced, never again!
Great food and service, but this location is at the low end of others that I've visited that have a much nicer dine in area. It's clean, so maybe this place is just focuses take-out and DoorDash.
Ordered for philley chicken on the rocks but surprisingly they didn’t add philly sauce at all..even no onion and very less green peppers that were not ever cooked properly. Completely no taste at all.
It’s 9:27pm, store hours say open until 10pm. The employee stated they don’t have any more food left except falafel and then turned the open sign off after we walked out. Why have hours listed if you are not able to stay open or have food ready?
I got the Philly cheesesteak Oz box and it was alright..(A lot of gristle) $20 and I just feel like you should just get the beef shawarma oz box because the “cheese steak” is the shawarma with very little cheese and a couple pieces of green pepper. Like I said it was alright but to me it wasn’t hitting the spot. Overall they’ve been good tho, this is my third time eating there.
Meh is the best way to explain my experience here. Went here to pick up dinner. Did not get any sort of customer service per say, he was there because he had to, kinda attitude. Didn’t have any meat but chicken, so chicken it was. Even tho I stopped by an hour and half before they close all their stoves were off and they were getting ready to close so the chicken was cold. The food was ok but as I said the whole experience was meh…
The food was incredible. I highly recommend this place. Sohail and Abdul were the best.
It was a very clean and very fast service experience. The washroom were cleaned It was my first time trying this place and Mubarak really made it well experience for me as to my good food taste. Food
We had an amazing experience at Osmoz on our first visit. The customer service was exceptional.
Asked for beef on the rock, ended up with chicken dry as hell. Customer service was terrible and rude Do not go to this location, chicken seemed old
They are the best osmows i ve ever been to
Best osmows every w guy
The food was horrible feels like it doesn t have any taste. Chicken was cold as ice didn t like the taste. Food
The food was horrible and it feels like it s not fresh. Chicken was cold as ice not good taste at all.
Highly recommended place.Clean environment and good customer service
Servings are tiny, they cheap out on the sauces and horrible customer service. Worst Osmows location I have been to.
Very good food and friendly staff .
Its sad changing a review after 4 years. This was my favorite place to eat when I was in high school hands down. Over the years portions have gotten smaller (whole chain went downhill when they brought out the Oz box), the veggies always taste stale, my shawarma is always lacking sauce. I understand inflation, but Lazeez hasnt changed their portions (only prices) over the last 4 years. Osmows has lost a loyal customer to lazeez, and Im sure many will take my side.
Great food at Osmows.
Good food and excellent customer service by Sohail and Abdul.
Ordered a beef shawarma wherein the beef was burnt. Ordered a falafel on the rocks and got a falafel shawarma instead. Never coming to this place. Save your money and get a bag of chips instead.
Hey i usually do not put reviews on google but this one i have to because everytime I order from here nothing is right. I putting this review in frustration today because i just ordered from here and received my wrap but instead of the regular wrap i ordered i got the small one and if try to call you guys you never pick up. I mean like now days everything is expensive as it is but we can t even get what we paid for. Really disappointing. You guys are making your customers not to order from your store anymore. Disappointing
Abdul is the best. Good food best test.
Ordered on the phone today. Asked them not to add any sauce other than garlic but give it me on the side. Came home and noticed nothing on the side and also no tahini on the salad and I could hardly see or taste any garlic mayo. In fact I double checked with them did you guys add any sauce . They were loud and said yes. Please guys make sure at the shop before you take home
Good service. I love Osmow s half and half (Rice with chicken and fries)
Excellent service, quality food, always fresh, big portions, great selection of extra sauces.
Always a delicious meal here with friendly staff
counted 7 thick black hairs in my food absolutely disgusted DO NOT eat here
The chicken shawarma wrap was excellent. The fries were unfortunately cold.
Amazing restaurant and amazing food customer is service is 10 on 10.
This location in my personal experience is the worst location of Osmows tried it twice one time for delivery and other time for takeout and both time food was way over cooked and burnt ..complained to the Guy named Mobarak (who I think is the owner) and he refused to admit it even we showed the pics of food and referenced our phone conversation with him .because of his degrading attitude (he literally pointed out on his name tag and said go ahead and complain and you can t do anything) and bad food I will never recommend this place as they have no respect for their customers please spend your money where the business values you as a customer .
Thanks Nav for your amazing service
Great sandwiches, bad sides
Osmows is osmows. What differs is if the food is under or over cooked Food
The worst. Osmow s is one of my top disliked franchises in the world. Terrible food.
This Osmows location is Just OK. I have been to better Osmows before. Staff are friendly and helpful but Portions are on the smaller size.
Lamb sharma is one of the best ...
Very good shawarma in Osmow s Newmarket,
The worst osmows ive been to. Rice is not the same as other locations Meat was cold and werid Honestly ive just moved from Mississauga, and realized the food down here aint the same.
Love the taste and the spice
Bad customer service. Messed up my order. I love the Lamb and rice at Osmows, but the staff needs retraining. Told them this is not a good look for a review; he said, I don t care about Google reviews ! Not good for business.
Absolute trash
makes me cream
Worst Osmows. Never have chicken ready, always take forever to make an order. Go somewhere else.
Bought the 12-in Philly cheese steak combo, the wrap is really well portioned, amazing taste, love the new renovations and amazing friendly staff!
Best osmows Ive been to so far probably the 10th one Ive been to, got a wrap it was hot and tasted great.
Food is always good but service can be mixed, but I think that is dependent on how busy they are. I take out 100% of the time because the location can get busy and have lots of people standing around.
Best
Food Is usually high quality. Had a large peace of cartilage in one of my orders. Kind of put me off. Havent been back since.
Honestly! personal opinion, there is better Sharma places around. The mayonnaise sauce really doesnt work for me. But not everyone has to have the same tastes as I do! So try it and judge for yourself.
Ate here twice now, terrible after wards.
Reviews are accurate- this Osmow s is not up to par with the other locations. Most disappointed by the portion size. We always get the chicken saag when we eat at Osmow s and the one at this location, it was almost half the size. We opened the bread up and it s been folded over itself several times. A couple of pieces of meat and then mostly French fries while charging the same price. So many replies on reviews like mine from management but clearly nothing has been fixed so I d say skip this location if you can.
I ve been to 3 Osmow s locations now. 1st was horrible. A friend convinced me to give another location a try and it was much better. I came across this location while working and this blows the other 2 out of the water! Super friendly service, fresh meat and a chicken shawarma that actually has chicken in it, not just little specs of chicken and loads of veggies. The young woman who made my wrap even got the spice level spot on (I wish I got her name). I m not in this area often, but if I am and I m hungry, I m coming here.
Its clean like a normal Osmos but I got a saj and it was really small. Ive been to like 4 other Osmos and theyre usually twice as big, one location was even bigger. I think the manager might be making the staff make small portions. Dont think Ill be coming back here. The staff were nice though, Ill give another star for that.
My first review of this place said it was great, but I think the management must have changed. What a complete 180 . The food portion just got smaller while price went up, service also changed as it no longer as friendly as before. I don t feel like I am going to spend my hard earned money at this chain anymore.
Had a chicken shawarma box - Lukewarm chicken and rice, limp Greek salad used the accessible washroom while waiting (other one was locked) and discovered (too late) that there was zero toilet paper. When I told the employee, he blankly said oh, though I waited- no apology , no thank you for coming and I accepted my food will not come back
Been to this location several times. The last time I ordered beef on rice and get home to find out they gave me chicken. Tonight we ordered through Uber eats (again from this location) ordered the beef with rice and salad and I find a note inside with sorry no beef it was replaced with chicken. I very well know that when an order comes in on skip or Uber you can mark an item as sold out. At my last check beef was still available on Uber even after I received my order that was replaced with the chicken. Seems like this is an ongoing issue with this location. Don t give people something they don t want without telling them and still taking their money.
Sauceless and dry shawarmas
Great food.
Delisiu food with bad customer service taste bad After ordering, I found out he gut a wrong food and asked him to change it. He had cut the pita open and he said sorry I cant change your order. Very surprised. Even the cook was surprised and looked at me confused from his heavy rude attitude Sorry to see someones investment goes down with such employees
always tastes good and quality customer service
Very good food
This is the best place ever for a veggie shawarma. The staff was super friendly and very helpful with a great service.
Amazing shwarma , best Ive had
Ordered on Uber after 40 minutes the cancelled my order
My wife and I were looking for a place to grab a bite to eat and we were tired of the same old burrito or burger choices. We drove into the plaza on our way home and saw Osmows. I remembered their funny commercials I so told my wife let s try a new place and see what it s about. The young man in the black turban who greeted us was super nice and super friendly. I explained it was my first visit and he took the time to explain the menu, the types of food they have and what s most popular. My wife had the shawarma and I had the chicken and rice bowl. We shared our meals and we both agreed they were delicious. If you re looking for some great food made by really great people, I urge you to give them a try. We did and we loved it. I highly recommend them.
I have called them at least five different times to order 30mins before close and every time they tell me they have no food.left. I used to come once a week with my family and spend over $50. I am done now..
Tasty as always!!!
This location is very big compared to all the locations Ive been to, its spacious, always clean and organized. Also, the employees are very well mannered, hard working and friendly. The food always tastes fresh!
Excellent shawarmas , friendly staff .
This was the best shawarma I had in a long time, great stuff, I 100% recommend this!
What kind of osmows location closes 30 minutes early on National Shawarma day? This one apparently.
I am not sure how the staff was hired at this location but they really give the impression they dont want to be there. The bigger issue however was they run out of food at dinner time on a Saturday. It gets worse because they didnt seem to know which food they ran out of. I asked for chicken and they told me they only had beef which cost more. My friend got the beef as well because he was told the same thing. I got my order but they forgot my friends. When they were reminded of it they informed us they were out of beef and only had chicken. Despite making him pay extra for the beef because 20 minutes ago they had run out of chicken. I would like to think their intention was not to get us to pay more and give us less because they seemed genuinely confused but that is the feeling we walked away with. Food is fine but for the price and service I would go to one of the other shawarma restaurants in the area.
Menu changed for the worse
My son introduced me to shawarma about a year ago and this particular Osmow s delivers the most delicious wraps I ve had. We have tried other shawarma places and nothing compares to this local jem. Love it! Be aware that the spice levels here are high. I m almost always a hot guy but it will melt your mouth here. Scale down your usual heat selection. So good!
Very small portions compared to other osmows, literally got half of what I usually get. Meat was very old, rice undercooked, salad is 90% lettuce, paid 60$ for 3 plates. Wow
Love this place and the staffs.. even though they always busy they are fast and always gets my order right even though I always have large orders with special requests. They the best !
Biggest chicken Saj in the GTA
Good chicken shawarma
This is one of the best food places you can find. Great food with great service. I come here almost daily and will continue as nothing gets old here. All different recipes with all different flavour for you to love! These guys have an amazing staff that gives you there best.
I had shawarma at Osmow s today for the first time in my life and the staff at the Green Lane location were so kind! Super fresh and made quickly too. 100% will be coming back for sure. Thank you guys for a fantastic first shawarma experience!
One of the best Osmows Ive been to. The staff was great and the place was really clean. It may be a little bit of a further drive but well worth it. Ill only be going to this Osmows from now on.
Very clean and fast. Shawarma and falafel were both very good.
Very bad customer service and rude staff also the front door is super heavy and the door openers doesn t work it is so hard to open and close a super heavy door for people who they have problem in the arm and then you treat with a very bad customer service ..
Mubarak was amazing , he actually shaved off the chicken instead of giving us chicken from the warmer. We really appreciate it.
Always yummy. Great service
Ramadan served the food. Both guys were amazing. Nice, friendly, and courteous. Food tastes nice as usual. Great great job guys.
Food is amazing amazing a customer service A1 all the way must try
My family and I always get Osmows from this location. We really enjoy Osmows, and the customer service at this location is wonderful. They always pack our food and keep it ready on time for pick up. Everything is fresh and well prepared.
Just ordered a BEEF Kabob on a pita. The meat wasnt cooked enough and was raw inside. Uggghh. Sure hope I am not sick.
Chicken On The Rocks has become our goto comfort meal!!! great food, Wonderful Chefs, always done right! (Don t forget to ask for sumac !!! )
Great service sensation food
Nice food amazing sauce
This place smells horrible!!
Food is great overall, good quality to price ratio! However, it felt it lacked a little bit of meat compared to some other Osmows. Maybe I just got unlucky.
Always delicious
Always great service.
Best osmows location in the world.
very nice , clean and good customer service
Asked half and half since it is a closing time, he said frying machine is not working. Asked for extra sauce charged 75c, I was at the store two days ago and he charged 40c.
Quick fast service. Always delicious
Always friendly staff, and the food is always incredible.
Good food and friendly service
Great service and the food was amazing
Sometimes online orders are forgotten about until you arrive in store. But the food is delicious.
Pretty good
Best place to eat a Super Shawarma,( great food and great Service) thank you
I don t normally complain but literally everything was bad . The meat was dry, the fries were over cooked , the rice had no flavor or seasoning , Falafel was dense and also over cooked . Even the salad was soggy and tasted strange . Everything looked rushed and slapped together . I ll never order from this place again . Terrible food.
Good food and great service, never disappoints!
Me a my sister go to this location alot. A good restaurant with enjoyable food. They have good vegetarian options. There is a guy there she has, affectionately, dubbed Mr. Heavy Sauce Hands. He makes ordering mild food interesting... Vegetarian options: Falafel and beyond meat options.
Editing my rating. This place is going downhill.
Absolute fire. @gas.q5 approves
Been there 3 times Really tasty and reasonably priced! KeeP IT uP ;)
Great people nice food Thanks
Food was great and customer service was awesome.
Great service great food
Vegetarian options: Falafel was delicious. They also have vegan sauces. Parking: Lots of parking near Osmows. Its in a plaza so it wasnt dedicated parking, but it was easy to find a close spot.
Was filled with spices tasted nothing like beef shawarma and husband that eats everything didn t like the mixed wrap at all, cause of the spices. Also the bread was pretty old
So far the best Osmows location I tried.
Great experience!! Ashmitha made a really tasty shawarma that we came all the way back to grab another one
Weve been here a few times now, they make a really nice shawarma wrap or plate. Big plates or a super sized sandwich will fill most hungry people with plenty left over. Just a fair warning when they say the hot sauce is spicy, believe them. If you are just starting to explore spicy foods l, start at medium and work your way up.
Great place. Nice and clean. And i really recommend everyone who is reading tgis comment you need to try there food.
Used to come here all the time. But came today to find out their giving half the portion size as before and charging the same price. Saying its because of inflation but thats dishonest and inflation affects everybody not just them. Does not give them the right to cheat ppl of half the portion size. I will not be coming back and will not support dishonest business practices.
Ive had the food at a couple of different Osmows and this has been one of the good ones. I had the Chicken Kebab Ozbox. The chicken and rice were good and the vegetables in the salad tasted fresh. Would definitely recommend this location.
I ordered 2 Shawarma beef and It was the worth food I ever had. I told the guy I don t want any spice but it was the hottest food ever.I couldn t even eat my dinner after my first bite! It looks like the guy who prepared my food didn t pay attention to my order.
Parking: Great parking
Got there 9:30, sign says closed at 10. Was told they were already closed and the place was already cleaned up. Not a great way to run a business.
Great experience, friendly staff, good atmosphere, love the food!
Parking: Busy parking lot
Not bad but a far stretch from what Osmows used to be. Quality and taste of chicken has really dropped off.
Great customer service. Nice and quick. Clean bathrooms. Parking: Tight parking but lots.
Amazing service as always!
Good service and food Parking: Lots of parking
great service, great taste. best osmows Ive been
Very good service and taste Service person name Nav
W FOOD GO HEAR ALMOST EVERYDAY ALWAYS SO BUSSIN ONG ONG
Nav is so sweet ! Great customer service
Kid-friendliness: Give Nav and mushark 5$ raise he deserves it he made the best shawarma i ve ever tasted im never walking into a lazeez again because he made such a good shawarma. Best regards Nichentelement CEO -Kimon Intezam
very good chicken on stick
The foods is delicious and good size, the customer service incredible, very good place. Vegetarian options: A lot of options Dietary restrictions: A lots of options Parking: A lots of space to park Kid-friendliness: Ok Wheelchair accessibility: Is ok
Lamb shwarma was Delicious!
Love their shawarma. Very consistent and I get what I expect. I really like the new renovation and branding Osmow s is turning to be a great franchise. Just Recently has been a bit salty Sandwich, so keep an eye on that issue! That s why not 4-5 stars. Otherwise, I ll update it on my next experiences. I like Osmow s
Quite disappointing Osmows.
Tried the lamb shawrma with all the toppings and sauces .....hit the spot :) sticks and rocks next !!
I bought a chicken shawarma wrap yesterday, and it was the spiciest wrap Ive ever had. As if he tripled the spicy sauce and no garlic sauce. Couldnt eat it.