Pizzaville in East York

Amazing pizza and great chef.

The new owners are fantastic.Best Pizza Ive had in a long time. Thank you guys!

The staff was completely rude. Messed up my order put boneless Chicken bites on my pizza instead of the oven roasted chicken that I ordered and they normally gave me. Staff is awful and have no standards. never order from this place. Drove 20 minutes and the guy gave me the wrong order and wanted me to pay for it

Its good vibes in here. The atmosphere is very good for essentially a pizza takeaway place. There is a good amount of seating if you want to sit in and eat as well The food is solid and well priced. I especially like the panzos.

Pizzaville ranks as one of my favourite pizza places. Way better than pizza pizza.

This staff is so great and friendly, I ve had nothing but good experiences over the years of ordering here

No customer service bad place to visit Staff must be change its 85 laird Food

We used to order delivery a lot from this location and it was always fast and good but lately its been so slow. Ive had to call the last two times to check on our order and over 90 minutes for delivery is a bit crazy. The driver didnt even have our food in a hot bag. When it finally arrived they sent the wrong order and then told me if I wanted a refund I had to wait until they came and pick the order back up. Dont recommend

What joke there panzo is the size of a beef pattie at best. 20 bucks on one is a joke they should stop selling this product or stop being so cheap and make it the right way like everyone else does lost my business for good now. Wish I could put a pic up to show what you get .

An extremely thin, burned and/or soggy crust. Such a word pizza . Never recommend anyone to go here.

Vinay gave great service and helped cook even past 11 pm. Amazing hospitality and good pizza!

Worst pizza I have ever had in my life would rather eat frozen pizza then this garbage again asked for well done got raw pepperoni not even cooked over priced these guys could take some lessons from any other pizza place never again !!!

I like their slices, but the pickup special pizzas use discount cheese and they remind me of frozen pizzas. But regular menu and slices are great

The pizza itself tasted very good, but was not even warm upon arrival. This could be at the fault of the driver from skip.

Pizza is great. Just the right thickness on the crust - not too thin, not too thick. Service is good even if staff arent the smiling type.

The decoration is very nice, the cashier boy is very sweet, he takes care of the customers very well.

Definitely the best Pizzaville location . The quality and ingredient portion are better than others . You can tell that the pizza is made with care . One thing that I would like to point out is the bacon was of the highest quality I have ever had on a pizza . The pizza was on par with a gourmet trending Toronto place at half the cost . My highest recommendation.

Never go to this place very bad customer service. better not to go

No taste no service

I literally just got a panzerotti from here half an hour ago. I ordered it fried but just like most businesses these days they don t listen. Now I m eating a very bland baked panzerotti. Please do better and pay attention to what you re customers are actually ordering!

Food

New management is so nice friendly and kindly I love it congratulation

I never seen before this much, beautiful decorations in any pizzastore

Popped in for a rosemary chicken slice and a meat lovers slice. Tasted great. Service was fast and friendly. Parking: Free parking in the plaza. Wheelchair accessibility: Everything is street level, including the bathroom.

You have to visit this location, Lots of improvement after new management:) Food

Great customer service, best quality. Thanks guys Food

Fast delivery, great quality

Outstanding pizza place! The quality of ingredients shines through in every bite, and the crust is a perfect balance of crispiness and chewiness. Impeccable service and a cozy atmosphere complete the overall enjoyable dining experience.

Cashier, friendly was so polite. Everything was so good New management it s so kindly and friendly.

Was superbowl day and what other to eat then pizza and chicken wings plus a pansarrtti my fiance ordered was first time every this place delivery was earlier then expected and the gentleman was very nice

They are a chain pizza joint but on the better end of chain pizza joints. Less greasy than some. Oddly they dont really deliver more than a couple blocks west.

Dough is raw. Staff look flustered and confused. Repeated our order twice and still received the wrong order. Taste of pepperoni is strange. Quality of cheese is cheap and glue, very off putting.

Pizza is always amazing, weve been having their pizza whenever we want for a long time now.

Good

Pizza was avg

Ordered off the Pizzaville app and this is the closest location to us. Usually very satisfied with the service and quality. We ordered two pizzas to go and were told the wait would be an hour. An hour and forty minutes later our order hadnt arrived so I went down to check the lobby of our building. The pizza was there but it was ice cold. Normally someone calls to let us know the order is here. I have my number on file. A bit disappointed.

This is at least the 3rd time when they are doing mistakes with the orders. My husband ask for two panzerotti without tomatoes and you can see in the pic they put tomatoes. Not first time, this is really, really annoying. And when he went, they denied.

3rd time in the row they cant make my pizza well done. To bad I cant pick location when I order online. So I ordered 2 more times just to see but all the same I gotta preheat my Owen to finish cooking. At least you guys should give me some discount to finishing your work....

Missing an ingredient. 1 5 hrs for delivery. pizza warm no longer crispy crust

Pizza is great from our delivery orders BUT unfortunately the tables were ALL dirty when I decide to eat in one day. I was disgusted, Had to leave the place and eat in my car. It wasnt even that busy, one table full.

It made me sick! :( I don t recommend anyone to go here, if I could give it -1 stars I would. The pizza was stale, not cheesy at all. The staff are nice but horrible experience. Will never buy from them again. Sorry.

The panzerotti was small hardly filled and the crust was so thin that it couldnt be picked up without it falling apart. I feel like a got ripped off. You would rather be cheap and lose a repeat customer than serve a great product.

Dont ever come here for the dine in they will treat you like a shitt i recommend going to pizza depot

I place an order at 9:34 and after 2 hours, I did not get my order and no one was responsible for that, neither skip nor pizzaville. I contacted the store several time and no responses!

I always order from there in my opinion best pizza place in Toronto the pizza tastes really good on top of that the dining area is really clean and the staff are really friendly. Will recommend.

Very tasty pizza and panzerotto and great pricing i ordered 2 large 3 toppings and 1 panzo last night from them it came in 30 minutes

This location was once my FAVORITE pizza place. Now, the last 2 orders have made me sick. The quality and speed of service have tanked, and Im sad to say I cant trust them.

great thin crust well done

Great for fresh slices

Good pizza. Crust was very nice. Pretty quick. 20 minutes for a xl 3 topping. Total was 24$.

Asiago Chicken with thin whole wheat crust and spinach is probably the best pizza money can buy! Hot Sopressata is a very close second.

*edit* the cleanliness of this location has changed quite a bit, and the price for a single slice is ridiculous. No longer the best option in the area. Really great experience with this location! The staff are always polite and friendly, the location is clean and I appreciate the precautions taken for protection from Covid. On top of all that, the pizza and wings are both great! This is my go to for pizza in East York. Thanks guys!

They always forget an item on every order

The customer service sucks at this place. I would never order from them again as I said the day I ordered my pizza that it would be my last time in that store. I was there on Sept 21 but the date on my bill is Sept 17. That tells how badly organized this store is. I waited about 10min at the counter before some one came to take my order. Basically I was ignored for 10 mins because the staff saw me waiting at the front counter. I was told my pizza will be ready in about 15mins so I came back 15mins later, after spoke to the lady staff I am picking up I was told my pizza is coming soon. So I waited . A lady was waiting for her pizza before me as well. She probably has waited for a while, plus the 10mins I was there, but her pizza was ready in n a box on top of the oven and nobody called her. She wasted her time waiting but her pizza was sitting on top of the oven all the time she was waiting. When someone finally call her, she was very upset and said they dont know what they are doing. So I kept waiting for another 6mins, and saw customers coming in waiting at the front counter and left the store because mo became to serve them. Finally someone called my pizza and guess what, my pizza was sitting on top the oven all the time while I was waiting.. so I picked my pizza, and wanted to speak to the staff what has happened to me and the other lady. But the attitude I got from that staff is disgusting, the shut up and leave kinda attitude. I called the head office and was told some one from the store will call me and apologize, and I am still waiting for that apology today. I would give it a zero star for customer service. Although the pizza was good, but I will not come back to this store anymore, neither my family and friends .

I heard from this place at least twice a month. They re always late and then the final time that I get mad and I asked for my money back head office tells me that they re going to give you give me a 20% discount very unprofessional. Can t even cut a pizza properly. How the hell is this canadas pizza?

terrible customer service, the man kept lying to me abt everything (said i could get 6 toppings for free then after i pay he said he charged me a 1$ for each topping and charged me more then what i should have been paying he also didn t tell me i could get a a lot bigger of a pizza for the same price and wouldn t refund or give me anything to make up for it then kept giving me attitude when i wasn t giving him any i work in customer service so i know how people should treat people and how to have good customer service which he didn t then gave me a half cooked pizza that was smaller then it should have been.

terrible

Bad. Ordered a party sized pizza and it arrived burnt all over. I ve had frozen pizzas better than this nonsense.

Usually order from the Lawrence location which is usually fantastic, but this time I got a pizza order from here which turned out to be the worse pizza I have ever had. It was burnt , arrived cold and lackluster. Just horrible, expect so much better from pizzaville. Shame. 1/5 Update: ordered again and this time the pizza was on point along with the garlic bits. Now this was the pizzaville I remember. 4/5

One would assume that the poster on the wall is accurate; a ponzo AND A drink is $6.99. However after my final bill I notice it was $10+. I was told by the employee that I was charge both separately. He couldnt do anything about it and recommended I call head office. I called them and they said that they couldnt do anything and call the store. I got the run around. I gave it a 2 star rating not because of the money, I did because of the principle. They should be honoring the ad/ promotion. It basically false advertisement.

Good pizza

Good place nice people and tasty pizza

Amazing pizza and nice sitting area

I ordered one large 3-topping pizza (pepperoni, mushrooms and pineapple) along with a box of 8 chicken wings through Uber Eats. It took about 40 minutes for the food to arrive to my house but they were still hot by the time I got them, which was nice. The pizza tasted good, similar to many other pizza shops in Toronto. The wings werent so great though; they were small, soggy and a bit too salty. In the future, I wouldnt mind buying another pizza from here (but no wings).

Great food and fantastic customer service. Our favorite spot in Leaside.

Well that was bad, I love pizza but this place is one of the worst pizzas ever had, the dough is tasteless, the cheese and the topings are really bad. They really need to improve the quality of the pizzas, asap.

Pizza was delicious

Best pizza in the area. Better than Pizza Pizza, Dominos, Pizzaiolo etc. Perfect every time. Yummy crust and lots of toppings. Very friendly staff!

Clean! Friendly staff! Fast!

Such friendly service and great food! Ill definitely come back again!

Today I visit with my friends around 1.15 , when we were ordering there the person who was taking order too rude. He behaves like that we don t know how to order, I just said two times that I need olives and he said You already told me how many times u gonna tell. We were trying to say that we need extra cheese and he said it already comes with the cheese in sarcastic way. He was behaving like we never ever ate pizza in life (like seriously). If I can give zero stars I will definitely do it and it was middle aged person.

We were in the area and stopped for pizza. We dont have this chain in our area so we wanted to try it. Mel was so sweet and kind. The pizza combinations were great and the pizza were loaded with toppings. The chicken pesto pizza is a must. Crust was wonderful, not too thick and great crunch. Thank you for a great exp. If we ever go back to that area we will be sure to eat there again.

Good customer service and decent pizza.

The place needs a DEEP cleaning. Very dirty .

The pizza was good just not what I ordered. I ordered a Chicken Pesto pizza but they made me a Chicken Asiago pizza. Double check with them when ordering.

Great service. Keep it up! The ambiance was great as well.

So tasty wish it was halal..

Solid pizza, dough is bless and generous toppings.

It was wonderful, delicious and unique

Very average now this location used to be 5 stars not the same anymore

Good taste pizza and friendly cashier

Delivery took 2 hours after the order.

This place makes the best vegan pizza. Thank you Kialas for always being kind and always doing a great job.

I think they are too busy with online orders, so they dont care about walk-in customers. I waited for 5 minutes in front of the cash, not a single Hello. A couple walked in after I did not want to wait any longer, and they left without buying; I did the same thing.

Good as can be

When I initially started going here it was great! Unfortunately I believe there was a change in management and Im not too impressed anymore. But firstly the guy behind the counter making the pizzas does not wear a hairnet. I had ordered two extra large pizzas online a few weeks back and the one pizza which was intended for my children was burnt. I fortunately opened the box while I was still there picking it up and saw that it was burnt. Long story short they offered to make me a new one in 5 minutes but they refuse to credit me for the next time as I was limited time wise. A Previous order was messed up entirely and they offered to saute the vegetables that were missing off my pizza and just added on the top. I let both those situations slide and accepted their solution. The last time I was there which will actually be the last time at the specific store, I had ordered extra large pizzas and 2 chicken wing and garlic knot combos. The chicken wings are cooked darker than they should have been but I didnt have the patients to wait and have them off of me and to make a new one. The garlic knots were disgusting. They were soaked in greese and so hard that you couldnt chew them... They were fried for way too long! When I called to express my concerns about the hairnet and the burnt food to customer service they offered me a $12 discount the next time I shop, which will probably remain there because I dont plan on going back! The two combo packs alone cost $24, offering me a $12 discount is belittling. Customer service representative was not very friendly and did not really care to be on the line listening to complaints. In my opinion they need a new job! Didnt apologize he didnt offer any other type of solution than just through the $12 at me like I was a dog begging for cash. Very disappointed!

Me and my friend are repeat customers at this location and it was good but recently my friend was having issues with the cook behind the counter preparing the pizza and last night we had the same issue with this individual being very rude, hostile and not keeping the station sanitary as the pizza dough fell on his shirt and made pizza with it. We ordered a large pizza and waited for about 1 hour and my friend went in to ask whats taking so long they advised they forgot and asked what we have ordered and we have already paid. We where frustrated and upset as I had a medical condition and took of my mask due to them taking 5min to refund the money and they advised i the customer cannot talk to customer service like this their staff a simple refund or a sorry would of not escalated this issue. Then the person preparing the pizza threatened to call the police if I did not wear my mask as I was leaving after my refund but I had it on the entire time except at the end which they made me wait 5min for the refund and I do not need to wear a mask with a medical condition legaly. Out of respect I wore the mask and took it off after I left the store after the order was placed. This is not a way a business should be talking to their long lasting customers that have been at their business of over 1 year every weekend. I do not recommend this place. Very dirty with no gloves , no hair nets and rude staff towards the one individual preparing the pizzas. The change of management changed everything or poor choice of staff.

I ve been coming to this Pizzaville location for a long time. The owner is always there to welcome customers which is nice. There is always fresh delicious pizza options available.

Good location, great service and best Pizza

Which ever guys worked tonight, the pizza was horrible and they totally messed up the wings! The pizza was made with barely any sauce or cheese, and the artichokes had huge chunks..like cmon, the hard parts of artichoke too, which never happens there. We asked for plain regular wings and got breaded wings barely cooked inside and the oil tasted like they needed to change it, kind of fishy. I love this location and never had a problem with their food till today. I hope those guys can take a bit more pride in the food they make. Sorry, I just had to say something..I was so dissapointed.

Great pizza and staff !!!

A very belated but good review. We have gone to this location every Family Day weekend for years. In Feb 2019 we went with a group of 13 year old girls for my daughters annual birthday Jump at Skyzone followed by Pizzaville Pizza! The owner was fairly new on our last visit and he went out of his way to make it fun. My daughter was invited to make her own special pizza! Everything was delicious as usual. Thank you! (hope to see you Feb 2020!)

Awesome service

Always fresh, friendly, efficient staff...

I had never had Pizzaville before this location and discovered I like their pizza. I work nearby and its a nice little getaway on lunch with free wifi, a Toronto Sun on the table, and CP24 on the TV. Tables are appropriately limited during Covid. Sanitizer supplied at the main counter. Friendly owner who cares about having a regular customer base. Added bonus that this mall has a Tims, Beer Store, etc etc if you need to pop into any other spot while passing through.

Very good pizza and nice service

Best pizza in area! So fresh and great quality.

One of the THE BEST Pizzaville location in GTA!! Its a great team behind the awesome experience everytime you go. My favorite to grab is their classic cheese slice with herbs. To top it up, Customer service is excellent and friendly. SHOUT OUT to ARI, I am not sure if am spelling the name right. But great job my friend, thank you for always smiling and cooking some of the best pizzas. During the pandemic, they are taking all the necessary precautions. I am a regular customer and if you havent had a slice yet, GRAB ONE today!! We NEED to support our local businesses.

fantastic staff and quality authentic pizza

Similar to pizza pizza and other fast food pizza. They do give a good amount of toppings, and cheese.

I love Pizzaville. To be honest though I feel like grabbing a slice is better than and ordering a whole pizza.

Always delicious and lots of tvs. Very friendly staff and franchisee. Discovered this location on ritual and it makes ordering/pick up so much easier.

Good food and nice place

Toppings are so fresh, very clean place and friendly staff, love this place

Very nice pizza love it, hot and fresh

Best pizza I had till now

Excellent pizza, friendly service

I was pleasantly surprised today when I had a pizza here. It was very good. I had the large 5 topping special. I will definetly be back!

The Staff&Managament there was extremely friendly&the pizza was delicious!!!

Best Pizza . Great friendly staff

Love this spot! Owner is super friendly, service is always fast, and I ve never had a bad pizza. Certainly the best chain in the city

The pizza was delicious but what was special about this place is the staff. Karan helped us, was really helpful and kind, and always had a smile on his face. My mom also forgot her phone at the store and Karan was super nice and called home and made sure to save us the phone so we could pick it up. Gestures like these are rare nowadays and trustworthy employees are hard to find. Thank you Karan! Management should be proud!

Fast order but wrong order lol

I loved this place and their pizza is awesome but today I ordered beside the pizza chicken drumsticks and when I got home it was chicken nuggets they gave me. My children and I dont like nuggets; disappointed about it. Other than that all good

Great pizza

They gouge you: they charge $1.00 for using your debit card and a $3.50 service charge. the total bill included the pizza and service charges (15.99 + $1.00 + $3.50), +hst on the total. The bill states that gratuities are not included. After tipping the delivery person, my pizza cost over $26. Not a happy customer!

Pizza is pretty good, the booths here are comfy

Looks like a new place. Has lots of big screens and each booth have a 20 monitors attached to the wall with cable feed. The food was good too.

Best pizzaville. They always have too many gourmet slices ready for quick bite. Their managers kaz is super nice.

good tasty pizza

Pizza is really good. Staff is friendly. The location is only for a quick sit in snack, nothing formal.

If you want high-quality and tasty pizza, then this is the right place.

Great pizza for a chain. Our go to.

This place has pizza that would be an insult.if I tried to describe it. Best, best pizza ever. The owner was soooooo good and helpful. He personally came to the table to explain everything. Food was the best, employees were the best. Wish we could come again here but we are from North Carolina.

Delicious pizza. Good walk in 3 topping special.

Bammm too many gourmet slices to choose from.

Quick service great food

Ive went here for the very first time and I LOVE IT. First of all, the interior of the building is currently under redecoration but its still absolutely incredible compared to other pizza shops such as pizza pizza or pizza nova. Theres t.vs everywhere, a massive one displaying the news and best of all, free WiFi. In terms of customer service, this pizzaville passed with flying colors. The staff was extremely kind and very helpful. The actual pizza is a bit more pricey than places like pizza pizza but its definitely worth it. The pizzas are at a generous size (most of them are larger than the average pizza. For example an average xl pizza is 16 but at pizzaville its 18) and the pizza is delicious. You can really taste the ingredients and for the first time, I actually felt like I ate pizza instead of something artificial. Overall, I give pizzaville a 10/10 and I really dont know why it isnt as large of a business compared to pizza pizza, despite it being better in everyway.

Great, delicious pizza!

The best pizza ever! I wish you many many satisfied customers! The staff/ famille is very kind and forthcoming. Thank you very much for special experience! Aneta from Slovakia. :-)

Worst tomato sauce. Chicken was undercooked. Dipping sauce just taste maionese (regardless te flavour).

Good pizza. Great service and clean place There are places to seat to eat in

My go to place for Deep Fried Panzo!

So when my lady and I go to pizzaville we order a special which pairs a panzerotti with a soda. The price is unbeatable and the flavour is amazing. I think they make one of the best panzos Ive had. To top it off, the staff is super friendly. Good job pizzaville!!!

Really good pizza and excellent customer service. This place is really clean and the food is fresh!

If you are looking for pizza that is burnt everytime this is the place to go...lol horrible!

Great pizza and customer service!

best pizza ever 10/10

I customized my pizza but they made a mistake, finally they ofered me sweet bread for free....

After several years of lukewarm service (often late, often wrong toppings, and often poorly cooked -- im not sure why we kept going back), they decided that the same location would no longer serve our street as it was south of a main road, regardless of the fact that a) our street is maybe south 10 meters of the main road at most, and b) they used to provide service to our area with no issues. We will gladly take our business elsewhere.

The pizza could be good but they always screw our order up every time. Theres ALWAYS 1 topping thats missing. This is the second time now. They should check the order carefully.

Well done does not mean burnt! I brought the pizza home only to find out they burnt the heck out of the pizza! I wonder the person who put the pizza in the box even cared what the customer is getting!

Good pizza. The spices available to put on after were lacking compared to other pizza places. Also the guy forgot to give us our drinks.

very good pizza

Very mediocre pizza.