Bourbon St. Grill in Etobicoke
500 Rexdale Blvd, Etobicoke, ON M9W 6K5, Canada
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I love this place but I went there today for my usual order which is 2 meets 1 rice and 1 veggies. How ever when i opened the food and took my first bite it was not seasoned 0% flavour and the food just take like they put 0 effort in it. The foods always good when i go there so I don't see what happej this time. Now I'm complicating if I should go there again and find a new resturant.
Food is absolutely great and the portions is phenomenal. The staff are really friendly and very welcoming. I always get the beef and the bourbon chicken with mixed veggies combo.
Ordered from ubereats...what a waste of money!@!! Two different orders and everything tasted the same, shrimp in my order was turning...shrimp in other ordrr didn't come with the sauce, honey garlic chicken was spicy. Chicken in both orders was overcooked and stringy. Shrimp in both orders is breaded which is not described on the menu...only conclusion is they fry up a batch of breaded proteins and just add the different sauces. As for the "should not be spicy" honey garlic chicken they must use the same container to toss all the breaded chicken batches...only explanation for flavor crossover. QUANTITY DOES NOT EQUAL QUALITY!!!
I went to Bourbon Street Grill at woodbine mall on Thursday February 22nd 2024 in the evening around 6 pm - 6:30 pm with my family. My boyfriend bought a 2 meat combo, I got just noodles so my boyfriend an I could share the meat and veggie, and got a small Jr. combo for my son, and a drink. My boyfriend ate first, and then I ate. I ate a few bites. I pushed the noodles aside, and the noticed a ROACH, yes a COCKAROCH in our food. the most disgusting thing that has ever happened to me. we all stopped eating immediately, and I brought the food back up to the counter. I told the lady I found a roach in my food and she was so disgusted. Another worker came over and told them I was not going to make a scene, I just wanted all my money back. I waited for about 2 mins, and the manager came to re-fund my money. The older Asian lady said we have to minus the drink. I said Lady I just found a roach in my food, I just want my money back. She looked at me and said, but you got a drink. I had to raise my voice and said " I JUST FOUND A COCKAROACH IN MY FOOD, I WANT ALL MY MONEY BACK". The Manager was apologetic, and said ok no problem, but the lady was so mean. if looks could kill..let me tell you. I just had to file a complaint. They didn't even remove the food that was on display that I bought, they just kept serving it like nothing happened. People can get really sick from this, and they need to be closed down.
Very delicious food. Portion size amazing. Definitely a go to spot when I go to the mall
Nice portion of foods .. the foods are fresh .. but lacked the punch
This place is like a second home to me. The food has always been great and the portions…oh my Lord, the portions are huge! You definitely get your money’s worth, and more! The food always tastes good and the staff offers suggestions to you if you are unsure as to what you’re craving. For me, personally, the 3 selection combo is enough food for 2 meals. Definitely worth a try.
Where do I begin.. I've been coming to Bourbon st. Grill ever since i was a kid and the food is honestly the best! 🤤 the bourbon chicken, rice and mashed potatoes is what I normally order and it is made to perfection every time! The staff is amazing and the food is heaven on earth. I always know when I come here that I will be satisfied. Best place in the food court! Would definitely recommend coming here!!
I like it
Plenty of options. Food is surprisingly good, and fresh, for a mall cafeteria, and portions are huge!
Husband and I and our child all got food poisoning from this establishment. Warning do not eat from here.
My go to in this food court for over 10 years
Takes alot of time, dont know how to talk. They dont consider uber drivers their customers
Bourbon chicken + Thick Noodle
Excellent service and these guys are the best. Nice and friendly staff
The lady helping us today earned you this review and our repeat business!
I ve been to every Bourbon St Grill location and this is definitely the best one! Portions are great, and the food is even better
The best bourbon location by far. Food always warm and so tasty, portions are really good. And the girls at the front are always kind and patient
Got mild food poisoning here. Tummy is hurty
Vegetarian options: Theres vegetable dishes and sides, mainly chicken. I wouldnt recommend if your a strict vegetarian as theres a high chance of cross contamination. Its all next to each other in warmers. I like the bang bang chicken, potatoes and greens with Shanghai noodles with extra hot sauce packs. I usually spend under $20 for 2 veg 1 meat combo. Expect generous portions.
After eating half of it, I realized that it was all fatty meat, so I started to pick it out. It was all fat meat that I couldn t chew. It was so disgusting.
OMG! The food is just awesome.. be it any mest, its cooked to perfection and they refill freshly prepared items so fast... Its more than a decent portion you get and could easily share with someone.
Chicken tasted like fish.
The Greatest Bourbon St. Grill Location. I Have Been Coming Here For Years On Rare Occasions And This Location Never Seems To Disappoint. Great Pricing, Large Portion Sizes And Fresh Food Always. Should A Menu Item Sell Out, The Folks Here Always Make A Fresh Batch No Matter The Time Of Day. Always Giving More Than Expected - These People Know Customer Service And Know How To Keep Their Customers Coming Back - Local Businesses In The Area Can Learn A Thing Or Two From The Team At Bourbon St. Grill - Keep Up The Great Work, A Definite Hidden Gem In North Etobicoke ! Will Be Coming Back Soon ! Hidden Gems (GTAREVIEWS416) 5 Star Rating System Is Based Solely On The Following - 1 Star - OTC Service 1 Star - Total Cost (HST Included) 1 Star - Taste 1 Star - Portion Size 1 Star - Presentation
Very nice service. Good taste
They give a decent portion size and food was hot and fresh though slightly greasy. I like that they give samples to try before deciding what to get.
Great food!
Decent food, decent price also employees are happy to provide a sample so you can see what you like before ordering.
Good food. Friendly staff.
great chicken
Chicken and rice are amazing. Noodles are sort of dry
Love this location. If I call to check if something is left they ll always offer to make it for me.
Pretty good food for the price
While checking out the entire food court this stall had the longest line while others were empty or had just a few customers. I was curious and chose this stall and was amazed at the options and value. Over piled container of perfectly cooked juicy chicken and broccoli for about $7-8 and I couldn t even finish it. What a great value! I ll probably look for this company again whenever I have to eat at a food court again.
Love their Bourbon chicken!
Delicious food - combo 3 with two meat and one veggie hits the spot. Staff is friendly. Price is moderately fair and the portion is healthy.
This place is run by Chinese people so that should give you a good ides that it is mainly Chinese style cooking with a few different spices/flavours thrown in. The bourbon chicken is just OK. They are very friendly and eager to serve. But you can easily get similar type combos at a Chinese place or the Caribbean queen next door.
Food is cold. Portions were big. Shrimp isnt peeled. Overpriced. Id never go back
I bought one combo #3 and it was enough to fill two people! Food was amazing & warm and served in giant portions! Staff is extremely friendly! Definitely recommend this place!
Good place. Will return for sure.
best bourbon st. grill in the gta. food is hot, portion size is big, very friendly too.
