KFC in Etobicoke

Fresh food

Marvelous service

I got amazing and fast service at front counter. The team is so friendly.

Ordered tacos for dinner and the service was fast and food came out great!

Really good fresh food. Excellent service. Good atmosphere.

Amazing service for uber

I got amazing service by the manager at front counter. Thanks to her. She is so gorgeous

Very polite staff and food also good best kfc I ve been too

Amazing customer service by Komal. She is very helpful.

Amazing staff and fresh food served by team. Thanks

Today, i got amazing service from this location. The atmosphere of this location is stunning and customer service is really appreciated.

I love the food that is here,ambiance and service is great. I visit here every week

amazing food and good staff.

Good service and tasty food

The team of this location always serve with great smile on their faces and always get ready to help the customers On Saturday, i got marvellous service during my visit at night. Thanks to the whole team at this location.

Fresh food and friendly staff

Fresh food and awesome service

Fresh everything

Fresh cuisine

Chicken was too fresh and delicious

There was Indian manager called kanchan so disrespectful to the customer .She is yelling at her team member . Embrassing and worst service ever .

Always long wait times and staff is always not at the front counter and they dont even care about that as per their attitude. Thrice i have been there..Same staff and same service.

Restaurant service is very good, the food is delicious

Amazing service

Dont come waste money

food was so fresh and hot

This kfc location needs to step their game up, they take long to take and give orders, they people stale un edible food that would get you sick. PLEASE IMPROVE ON THIS LOCATION AS ITS NOT CHEAP!

Fresh food

Fresh everything

Takes ever to get one sandwitch. Waited almost 30 mins just for one chicken sandwitch. Absolutely insane.

I visited the drive-through around 3 PM to take advantage of the Tuesday special, and the girl taking my order was extremely rude and unprofessional. Im very disappointed with the service at KFC.

Amazing service at front counter

Punjabi Girls always fighting each other nd not come counter i was waiting 5 to 10 mins

Good food and excellent service but it would be good to have some healthier vegan options. Preet dhillon was very friendly and helpful.

I specifically ordered a vegetarian option and they gave me a burrito with beef in it. Whoever orders at this location please double check what you have been served.

The worse experience I had, since i know kfc is this location. Very rude stuff all the stuffs are ready for fighting. Location is renovated and dine-in is also available but the stuff should change all of them.

This is the worst KFC and Taco Bell Ive been to. Ive always been a fan of KFC and Taco Bell but this location somehow makes everything so low quality and improper to the KFC and Taco Bell standards. They even messed up the gravy where it was so bland it clearly didnt have any chicken crackings in it and some other ingredients. I politely brought it up to a staff member and she was very rude and she refused to accept that there was anything wrong, we only make good gravy here so that is not possible Head office needs to really re-evaluate this place undercover.

Fresh food

Staff arguing with every single customer, showing bad attitude. Kid-friendliness: Very rude staff, they are ready for fighting just watching at kids weired. Food : 1/5 |

The Punjabi lady at the front may be manager is so arrogant and Disrespectful.. Visited with my 5 years old son she has no shame screaming at the coworkers and rude behaviour with customers also.. My son asked me that why she was shouting.. such a disgusting & toxic behaviour no customer service at all

Spicy food ordered but received regular food. Parking: Big parking space Kid-friendliness: Kids can eat and play in dine in area

they tried to steal my coupon for free meal and wanted to charge, accused me of not giving them the coupon and then find out that they do have the coupon and then instead of saying sorry, they were very rude with me. The whole staff is liar. Worst experience, never trying KFC anymore.

Great food and staff. Liked the place alot and would surely come again.

Very good service and food

Amazing service

Wrost place for uber delivery driver, i wait there 15 minutes and the lady did not told me that order is not ready and after 15 minutes she told me that i have to wait more 15 minutes and she not communicate properly with uber drivers , never come again for pick up order in this reasturant as

Was good when it was jhatka. Now its all halal - my Punjabi staff do not eat halal.

I dont know who to ask this question, but why is KFC cutting the chicken thighs and breast in two pieces and selling them separate as individual pieces. How dumb do you guys think we are?

The whole staff works really fast. I got fresh food always whenever i visited.

Fresh food

Amazing service! All staff was working so outstanding.

I have been to many KFCs in the GTA area, but this is by far the best one I have ever been to. I have been coming for 2 years and I usually get the spicy chicken and it is always amazing. Most of the staff are usually nice too.

Absolutely disgusting service! Long waiting time and staff are extremely aggressive and rude.

I visit this location very often. The food at this KFC is delicious and the staff is very friendly.

Slow drive thru. Lunch is done by the time you get your food.

I always have to repeat my order two or three times. Food is never ready I have to wait after going through drive thru and either drive thru again or have it taken out to me

We were at TACO BELL in a KFC franchise... staff had trouble with our simple order... my spouse didnt get his second soft taco... didnt think the special Dorito shell was worth the extra cost... however I consumed my limit of regular 5 hard tacos with mild sauce... ONE THING THAT THEY SHOULD BRING BACK IS PINTOS AND CHEESE

After 15 minutes of our pick up time after mobile ordering the KFC, We were greeted and told to wait as they are starting to cook. Another 15 minutes later our order came finally and we asked for hot sauce.. she gave us 2 sachets with 12 piece and large fries and gravy. I did the customer satisfaction survey and got from the store from one of the lady who is not ready to listen and screemed the entire call before hanging up. Ridiculous service, aweful people working in. Boycotting KFC, TACO BELL AND PIZZA HUT FOR LIFE .I will make sure to spread the word about location and people working there.

Happy Happy

Theres a very humble n sweet lady named kanchan She was above n beyond her service Loved it will.come back again just to be served by her Food : 5/5

staff should know how to talk with customer and drivers. no sense no good tone .

I visit here every so often. The staff is kind and diligent with your food

This KFC don t have a tray and no one to clear the trash

Nastiest chicken ever!!!!

Worst location in the entire GTA. Chicken cooked in burnt oil, everything just taste terrible

I come here couple times and they say sry no dark meat only white meat avail.. like this is KFC why cant they cook the chicken. Tell me wait 20mins so much for fast food.

Enjoy Taco bell and KFC together. More choices

I ordered in drive thru and that lady who was taking order was so so so rude. Bad management. Please teach your crew how to talk to a customer. I just wanted to give her the coupon which I wanted to use. She went like you have to give this earlier. How on earth I know that I have to give the coupon earlier. It s not like I go to kfc everyday. Seriously never coming back to this location ever again.

Ordered off Uber and it was literally terrible. Paid 30$ for 4 small pieces of soggy chicken tenders & fries, and a popcorn chicken with fries. We got 4 popcorn chicken in the box. Also never got a refund. Avoid this place

Servers need training. Its service industry. Stop being rude to people paying

I got food poison from eating here, there is a reason why this place has such low ratings. Ive been sick for 4 days. Avoid this place at all cost.

I came in tonight and ordered popcorn chicken for my daughter and 4 pcs chickens for me and I asked can I have 4 thighs but when I got home only 3 pcs thighs and the other one is something else. All my chickens are over cooked and dry and cold.

All The staff at This Kfc is very ultra Super Negative Due to There Lazyness at work. They are Always Disrespectful to all The customers Every one specialy Afternoon Shift ON Tuesday All The Women Staff that Works here They Have no Manners to Talk to Any Customers Because they are so Negative if you are thinking i am Making this up Check and Read the past Reviews from Before i spourt everyone Who has been Treated Negativety. i Request To The Higher Management to get to the Bottom of This problem Because they are treating all the Customers very Disrespectful. Honestly if i was the manager i would Fire everyone ON Tuesday Afternoon Shift Ladies or Transfer them to the other Location some where in the Jungle were people have no Respect for no One. ..

Doesn t even taste like kfc. Gravy is watery and chicken taste like they use their own recipe not KFC

Pretty good location. Mostly good experiences. Sometimes its a little bit slow. But the foods on point which makes the wait worthwhile.

Good

They always old tasting 2 months old tasting food. Every other kfc on the planet makes the food fresh. Plus they gave me a chicken burger when I ordered a plant based one, then tried convincing me for 5 minutes its plant based, they thought he probably doesnt know what chicken tastes like and will never know.

ghusa staff

My suggestion Don t eat from this KFC location their chicken is refried, (very bad for your health)reheated ( it s really bad for your health old food reheated procedure even fast food say NOOOOOOOO and hard there staff needs training lady who is taking order on drive thru horrible service (except lady manager she is the best if she not there I think no one will go there any problem lady manager will fix it I saw that she even gives free extra food to the lady who complained about the old reheated fries )

Wanted a quick bite and my first time to this location. Surprised to see how clean it was. Almost looks newly renovated. Staff was good and the food was consistent with other locations. Good music too... Will be back

Shumila is the worst person i have seen in my life .she i waited 40 minutes for just for fries .she just standing in front of me yelling at people working in the kitchen and drive .even though i asked her to give me my order as it was just ready and sitting on the table .she didnt even try listen me. Never ever going back .

These people just don t understand when you talk I ask for fresh fries they gave me old fries that are cold. I ve been coming to this place since I am 15 years old. This place went to trash. The workers are trash. They need to revamp this whole KFC on Albion Road.

Very bad customer service by the manager no issues with food . No issues with the other staff only the manager does not know how to talk and is very disrespectful . Thinks she is always in the right.

This restaurant is one of the worst restaurants I have ever been to. The manager is rude and yelled at me on the phone after I got cold food. The food was ice cold and tasted raw. They asked me to come back to the store even though I dont drive and I am far away. I recommend you never visit or order from here unless you cold food, bad staff and a headache when it comes to dealing with the staff who obviously dont know how to keep food hot or cook it properly. Go to the one on kipling you will get better food that taste cooked and is gonna make the trip worth it.

45 minutes for chicken?!?!?! How Incompetent are you people? Literally not one person in the restaurant. 45 minutes??? Hore people that WANT to work.

This store manager is very UNPROFFESSIONAL ,went for my resume dropping and the manager of the store took my phone and did a review by herself without MY CONSENT and pretended like she was going to fill a job form to tell me about the job sites. HORRIBLE EXPERIENCE!! VERY UNPROFESSIONAL (SPECIALLY THE MANAGER OF THE STORE)

Very Unproffessional behaviour of the store manager. Have a pathetic experience.

Worst service and really bad food. Please dont visit this KFC untill uless you want to ruin your taste buds. Specially the manager has really bad service skills. Will force you to put a good review.

Worst food I can ever have in my life . Should close this store . Don t try it

Ordered a spicy chicken sandwich but the chicken was undercooked, completely raw and when I told this to the manager, she was not even ready to accept the mistake and apologize. She was talking like its my mistake that I got undercooked chicken . Never ordering from here again .

Very slow service

I love the big crunch sandwich. It was fantastic, now they daily deals on sandwiches. Dont know what the new deals are yet

It had good food plus wireless charging on the tables

best kFC place soo goodd

KFC is the best

Great plant based burgers.

Really slow service, need more staff at this location

Not a busy place . Food was not really hot .

Terrible customer service edit review the customer service is getting better they even answer your phone calls

Lady clerk taking order rude and disrespectful Regards: Amandeep singh jassal Service : 1/5

Went there at 10:39 and they said they were closed. Fully suppose to close at 11PM. This is the second time this has happened. Someone needs to let management know about this.

Very rude staff my order was placed 15 minutes ago and after that time they told me that they have not prepared order and will take another 15 minutes. All this time no greetings no apology and they were very rude I don t know names but 3 punjabi girls were working . Every customer were frustrated with their service Date - September 3 2023 Time 8;30 pm Owner can check cameras too Worst service

This place sucks, the worst workers ever in a restaurant

Went to this location and got 4 kids popcorn chicken. They literally only gave 5 pieces of the popcorn chicken per kids meal. First time ever seeing such a small amount given. Usually it s about 15 per kids meal. Very disappointing.

Drive thru lady was soooo rude, she didnt even give her name when we asked and is always rude to us.

No identification marks for spicy chicken and for fries they were cold and soggy. regular chicken.. even though we were asked to wait out of the drive thru line

I ordered a 14 pieces bucket with four sides 2 large fries and 2 gravy. I specifically indicated drum sticks. I was told that it will be about 15 minutes. After waited for 25 minutes they told me I can get only one gravy because the 2nd one was not properly made which made no sense to me because they usually have it in a warmer. I came home only find my order has no drum sticks. The gravy was white and had no taste and it has only 2/3 of the container. I poured it out to recook at home and found pieces of cardboard in it. The chicken had so much greese that the bucket fell apart when I took it out the bag. This is disgusting for a company like KFC that does not provide proper training to their employees. For the 25 minutes I stood there the employees were talking all the time, no wonder they cannot concentrate to do a good job. This is food that they are serving and they are constantly talking over everything its so gross. The gloves that the staff is wearing they are touching their microphone, nose, collecting payments and everything else and serving food with the same one. This is horrible for a food company like KFC. I wouldnt like to see how they pepair food that consumers have to eat especially in the days of covid.

Absolutely amazing experience. The place is newly renovated. Very clean and organized. Staff was very friendly and knowledgeable and was able to assist us correctly with the order.

The big fat lady needs to learn how to deal and speak to customer

owner of this location should buy a good clock for their employees, they said wait for 5 mins but it took 30 mins.

Ordered Tuesday special with a side of Macaroni. Chicken wasnt the best I have had better at this location.. No napkins, no fork and to fund out Macaroni is 5 days beyond date.. Im assuming no one checks expiry dates and cares for customer service.. I go back to store and complain, cashier went into back room to discuss with manager Im assuming to find out all she did was change the lid with a different date.. Unreal kfc

I m never coming back to this location. My grandma was paying by cash and she needed some help with the change..the cashier was so rude and told her to hurry up. As soon as we got our food, she said here - very rude, I don t know if she was having a bad day, but she shouldn t have treated customers like that.

Absolutely stingy with ketchup packets. I ordered a sizable 20 wings and she gave me only 3 packets of ketchup. When I asked for more, she was reluctant to give them and even checked inside the bag to tell me that I already gave you some. Unacceptable. It is frustrating when what should be a simple request for condiments turns into a negative customer experience due to staff reluctance. Hoping for better service in the future but for now will be taking my business elsewhere.

They were so generous with my order and everything was fresh and tasted so good ! My favourite location!

Worst service here we had to w8 for at least 40 minutes for two meals never going again waste of time the person who was serving the customers is confused and showing a bad attitude

If I could give 0 stars to post my review I would. Today on Christmas day me and family decided we wanted to enjoy ourselves with KFC. We ordered it online and decided to use the pickup method, the website recommend the closest KFC to us, which was this one, that clearly stated that it was open. BUT, when we got there was no one there. The fact that the website had the audacity to say it was open but it really wasnt. AND we paid for the food and left with nothing. Like one of the reviews said, dont come here unless you want to leave empty handed. Very disappointing and this happened all on Christmas day, never ordering from KFC website again.

Not worth it.. The food was extremely oily, not AT ALL fresh, and had to throw away the whole meal... Waste of money!

Lady behind the counter was on the phone while taking our order and rude. They did not have hot sauce. When I got home I noticed there was items missing from our order. Horrible experience.

Get the swagged out fries

Great new look and staff are very friendly. I have eaten here a few times and I have to say some of the best KFC I have had. Store is also very clean.

Very good

Ordered online and got on time for pickup Staffs were friendly and helpful

We was regular costomer of this location from since these location renovated, I feel some change in there costomer service, maybe new management. But I like there costomer service, first they are giving more sauce packets, and making food correct. Lady was same behind the counter. She is polite and nice. Thank you.

My husband and I placed an online order with KFC at 6:15 this evening. The order was to have arrived at 6:50. Well here we are at 8pm and no food, customer service keeps transferring us to the store, we are being told the food was delivered. Now there is a supposed manager calling us back. NOT AT ALL IMPRESSED. I have already proceeded with a refund of the money taken from ouraccount

Very bad service and manager is very rude. This location always gives wrong orders. I placed the order 04/03/22 the time is 21:27:31. This manager don t know how to deal with customers she s unqualified for manager position.

I love the way they cook there chicken now

Not worth it.. The food was extremely hard, cold fries, hard and dry sandwiches NOT fresh at all, and had to throw away the whole meal... Waste of money!

Tacos were fresh and hot!

There was a bone in the two famous chicken sandwich I ordered

This is the absolute worse kfc in the area. Save yourselves and just go to the kfc on kipling. Time and time again this place has given the wrong order or something was just wrong in general. I ve had hair in my food on multiple occasions, missing items and had to go back, I ve watched as the manager or supervisor wiped her nose with her bare hands and touched the bag with my food and still hand it to me like covid isn t still a thing. No matter how many breaks I take from this place every time I come back it s the same old thing. Always check your order before leaving if you don t want to come back. The food standard for this place is unacceptable and I find it hard to believe that the manager(s) at this location take their job seriously because if this was my location I would be fixing the issue after years of complaints. They don t listen to your orders properly, I once ordered a wrap with extra lettuce no tomato, repeated it 3 times and still got a wrap with extra lettuce and EXTRA TOMATO came back a couple weeks later asked for three extra sauce because in the bag and still ended up missing one. This shouldn t be an ongoing problem time and time again, instead of spending money on renovations, spend money on getting better staff and well training them to assure that food safety is being taken seriously. This is the worst kfc in the history of kfc s. Seriously, do better.

Craving for Kentucky fried chicken? Its here. Update. Dine in area renovated! Doesnt look like the old Burger King place that this building was originally! Lol!

Delivery with Uber eats and it s robbery, everything is small!!!!

Ordered two 18 piece buckets. Considering how many pieces of chicken that is, it was adequately prompt. Used the washroom there too. A little small, but clean and functional.

such a bad experience as the lady who is taking order on drive thru was so rude , her reply was so unprofessional , plz train ur staff on how to treat people nicely , so that when someone spent their money , they dont experience that sort of behaviour feel so bad fr the entire day . also the lettuce in the burger was not fresh.so plz try to give people some fresh food.

THIS PLACE DID A GREAT JOB WITH THE RENOVATION THE PLACE LOOKS AMAZING TO BAD THEY HAVE THE SAME HORRIBLE STAFF AND 1 STAR SERVICE ! ! !

This is by far the absolute worst kfc location in Toronto, staff is extremely rude and ignorant and the food is no better, been living in this area for over 25 years and believe me it doesnt get any worse then this if you think Im kidding I dare you to go see for yourself, its amazing how run down this area has become since the boat landed in rexdale . yep its that bad and only getting worse watch and see.

hello, I do not advise everyone who wants to eat at this KFC, their chicken is refried, reheated and hard. The pieces are either cut in half or collected from someone elses leftovers and returned to the fryer. I have bought a bucket of 6 pieces and I have thrown them in the garbage directly.

Worst location. Ordered delivery at 4:36 PM. The store called me at 6:15 PM stating that they lost my order & had to retake it. The employees were giggling & speaking amongst themselves on the phone, I could hear them in the background. I advised them that I should be compensated or refunded for my order. They proceeded to hang up the phone on me. Avoid this location at all costs! Update - Nov 5, 2022 - At Approximately 1:32 PM today a woman from the store (note sure if its the manager or an employee) called to confront me about leaving a negative review and to state that they were in the right from the prior days incident. Again, TERRIBLE customer service. Terrible communication skills, management, everything. DO NOT ORDER FROM HERE.

They close at 12 and this is my second time here at around 11pm/11:15 and they have run out of chicken. Told me that their kitchen was closed and that they wouldn t be dropping any more chicken. It s like a coffee shop saying they aren t brewing any more coffee at night. I m beyond upset. I thought it was a one off situation but for a second time it s actually unreal. I should have gone to another location

I came to this location at 11:07pm on Saturday November 19th. I asked for 2 orders of 4 pc combo and they told me theyre out of chicken. Three questions How are you out of chicken? And what happens for tomorrow when you open for your shift, does it just appear? Or was the staff just too lazy to cook me chicken? Service

Very disappointed with service and KFC website navigation. Placed two dinner orders from kfc app to redeem online exclusive deals. Waited over an hour and the food never showed up. No tracking was provided. Called the store and they were not able to provide tracking. Only mentioned order in progress and cut the call. Called back 20 mins later and still no sign of the food. Called the store back and they said they were going to call the delivery guy. They call me back another 15-20 mins later and says the driver is not picking up. It was 10:30 by then and we placed an hour order at 8:20. I requested to cancel the order and the store manager said this was not possible on her side. I should either come collect the food now or asked of I can come collect the next day?! I refused and called customer service. They said they have to send the cancelation to the store and then I will receive a refund. What kind of store system is this where a cancelation cannot be done? Highly disappointed and still awaiting refund!

Just ordered the BOGO Black Friday bucket deal,which was 2 14pc buckets! Chicken was freshly cooked, so its very hot,but there is way too much grease in the buckets which made all the chicken in the bottom completely soaked and wet! Also I only got about 2 breasts out of 28 pieces!

ordered the kfc bucket bogo via ubereats ~ 28 pce for 26$, overall not bad but the chicken breasts are tiny now

Best service Corporative staff

Great one

No chicken in drive thru at 9 pm

One of the worst service here. No chicken at 9 p.m.

Slow, oooooo, dont go, standard wait time,, 15 + minutes for an order

So i ordered online for pick up... pick up time was 707 pm when i arrived i was told my order was going to be another 25 mins because their cook was on break and they were running short on chicken would not suggest this location to anyone.. Albion & highway 27

Worst customer service

Worst experience ever, extremely rude and hostile delivery man...was so unprofessional screaming in the parking lot at me because i never answered my phone then advised to never order kfc again ....also demanded additional money for waiting refused to give name, then sped off...food came cold ...called customer service to complain and was told that need to contact store after waiting 30 min for someone to answer female advised no manager till sunday..no resolution at all...better off ordering from alternate delivery service...i was under the impression KFC prided them self with impecable customer service i guess i was wrong...smh

Always fresh always good good service

This KFC was okay. Maybe because I drove home it was cold by time I ate it but it was good nonetheless. Try to be specific when telling them how youd like your chicken made. Whether well done or not so well done. But other than that the staff was amazing they were very nice. Would definitely go back just because the staff was nice.

Not what it use to be

Sooo good.

chicken too small by pieces dissapointed

Best KFC in this area that I know of...

Bad service !!! I wouldn t give them even a half star. Girl at the window was very rude. She messed up my order and gave no cutlery in the bag the sandwich was cold and fries were stale would never visit again. Disappointed by the service

Worst store ever. They skip out on items every time and try to lie about. The quality is not even hood anymore. IF YOU CAN TRAVEL TO ANOTHER LOCATION PLEASE DO!

Best service. I don t know why people have given such a low rating for this store. All the ladies working here are always look so passionate for their work and Mama working on reception she is the real gem.I always eat there on Saturday s and Mama always treat me best. I will definitely recommend this place for anyone who is looking to have good snacks for low cost as they always have nice deals going on. I want to give 10 stars, but review permits only 5.

One of the best restaurant in the neighborhood. Great staff and great service always. Best food always. EverySaturdaymylunchspot. Best deals comparable to other food restaurants.

Consistently bad food. Better location at highway 7 and pine valley

Food was ready on time. Staff was friendly with a smile.

Where are you?

No lettuce, no napkins, skimpy portions, doesnt follow instructions, they really cut back on serving sizes. I have no idea. they put sides in dipping sauce containers. you always have to drive around twice to pick up your order, so food is always cold. I grew up here, this is the worst shape Ive seen this place.

Why does this location have the most screw ups I have ever seen for a KFC? Forget part of my chicken order the last time I was here. Before that, they ran out of chicken?? Online ordering seems like a major fail here. I think the Woodbridge location might be a better choice.

One of the worst burgers I ever had is from this location. Ordered plant based burger, patty was way to dry and hard as rock, over cooked. And was filled with oil. They might double dipped the old cooked patty. Never recommend this place.

New Canadians seem to think skimping and giving less for your money, will make them more profit. But making pathetic food isnt profitable. Use some breading / seasoning. Do it the way it is supposed to be done. We come for kfc flavour, not a bland, pathetic excuse for a meal.

I was in a trunk while our food was bought so I wasnt able to enter the store.

Drive-through was kind of slow today I dont think is workers fault its the drivers that are driving through Not having new debit card ready

friendly staff,great Food

When you find a team member who has the time to help you optimize your meal choice, that makes the experience that much more memorable and yes, shes Jamaican!