Wendy's in Etobicoke
1569 The Queensway, Etobicoke, ON M8Z 1T8, Canada
About
At Wendy’s in Etobicoke, ON we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Etobicoke, ON hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals.
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Polite employees made a trip worth having the good burgers here. The burgers in this branch in London were much better than the Toronto Wendy's we had last week.
Partner ordered number 2 and got a chicken sandwich instead of burger. Went back and they gave us a burger that was cold so we let them know. Finally they gave still gave us a wrong burger that we didn't ask for onions or pickles. The staff took a long time to give us 1 combo and it was not even busy. Staff don't know the difference by between a chicken and burger. Staff needs retraining.
There was no parking after the drivethru, sends you straight to the road Daves Single for $4 is a great value And their app is great
Just your typical Wendy's...nothing really stands out from the rest. The SpongeBob collaboration was disappointing...
Honestly the Krabby Patty meal was a big let down. Came here when there were only 4 customers so expected the order to be done right. As mentioned ordered the Krabby Patty meal, before I get into the meal itself I had to get them to remake my order 3 times! First time they didn't put none of the toppings, just a Dave's double with cheese, second time they gave me a Dave's single with only lettuce, tomatoes and secret sauce(no pickles or onions), 3rd time I finally got it done right. Best part was staff arguing the first 2 times that they did it right when I had to pull up the promo to prove my point. Got a large pineapple under the sea frosty which was the highlight if they had put enough of the puree. They only put puree on the top and when I had asked for extra so I can add it myself, the manager tried to charge me instead of realizing that it does need an even amount throughout. If it was busy I'd understand but if there's only 4 customers in the entire restaurant then there's no reason why you should have to remake an order 3 times. Overall I spent $16.00 on a mediocre burger, large fries and a great frosty(if done right) for a Spongebob collab this sucks and I don't recommend this location.
This Wendy’s has a nice, modern interior and it all looks quite cozy. However, either they didn’t turn up the air-conditioning volume or it just wasn’t working well so it felt really warm and humid during our meal. I got a bit sweaty in there and it was finally a relief to step outside where it was much cooler and the air was fresher. I hope the management will look into this and fix the issue for our next visit. The staff here are nice and polite and there is plenty of parking. The food is well prepared and they do a good job here. This is the only Wendy’s where I feel that they don’t really appreciate customers. Hard to pinpoint exactly what it is but that’s what it is.
Normally Wendy's is of of my top 2 favorite fast food chains. Tied with Mary Brown's. But this location was completely out of sour cream for their baked potatoes at dinner time. This is one of the dishes that separates them from competitors. Also their mushroom melt burgers have less than cheese sauce than previous years. Other than that, a nice new location. Plenty of parking available, as well as seats inside. A very open concept build with tons of windows.
This Wendy is surprisingly clean with modern interior design. We dine in on an Wednesday lunch, its quiet with lots of eating spaces, service is fast. I tried the bacon poutine, 8/10 with lots bacon bits and cheese curd Need more gravy to melt the cheese curd and cover fries in the bottom
Amazing fresh food and refreshing drinks! and thanks to Eshiva and Katie for the amzing customer service.
it was poopy. Gave me ice in my drink but I m very allergic to ice!1
Ive been coming here monthly for years but today, just now, I found a hair in my burger while eating it. Ill be finding another location to eat at next time.
Got food poisoning from eating there on October 20th 2024 via the management/staff working at 2pm.
This location is mid. The food isnt as tasty anymore and the fries are never fresh.
Good hospitality and food.
Love the Apple pecan salad
Excellent place to casual dine in very clean and very well designed for sitting and dine or drive through I love to go back to this location in future if I go that way but I strongly recommend this place for family dinner or just take friends to this place for a great meal lots to choose from 5stars.
One of the best wendy s in the town! Their food, service , environment , interior everything is perfect! Just dont go in busy hours ..In busy hours it deserves 3-3.5/5. Still I love this place!
They have self service drinks and the new coke drink machine.
It would be nice being in Canada working at a english speaking business that you would actually know english.. Had to walk out they person taking the order did not understand any english at all
My partner and I go to this specific wendy s for breakfast on most weekends before we start off the day. Nice, clean modern interior and not crazy busy like the tims/wendys. Great service, Always Fast and Fresh. The manager a young gentleman with glasses is very friendly, courteous and a hard, fast worker, he usually serves us and ontop of that remembers us! Which is very rare nowadays
Only downfall of the place: the coke freestyle dispenser almost ALWAYS has a few sold out flavours Otherwise its A GREAT Restaurant. Clean, fast, hot food, tasty!
Food is always good for fast food restaurant. Especially theyre frosty when its on sale
The staff here are very kind and and my food is always made hot and fresh. I appreciate them everytime I come here
Pretty nice for a Wendys
I love the Pecan salad
Definately my favourite franchise
Friendly staff and management
Food was good. Fast in and out service
1 Star each for food and service but bear in mind this is solely based on my one order so far. Ordered a Baconator that had 1 strip of bacon that was super overcooked and looked like a piece of a Fast Food sized strip of Bacon. Went back to ask for a new burger with more bacon and opened the sandwiched and showed them the bacon and they said It has Bacon, what do you want? 3 stars for Atmosphere because its a fast food joint so you cant really go higher or lower for Atmosphere.
2 JBCs have more volume than 1 Dave s singles
Very chill place. Had lunch at around 1pm and most patrons were elderly or construction workers. Food was consistently good. Easily found a place to sit. Spacious parking.
Decent and hot food, easy to access location.
Whoever is working on April 7th 8:51 PM, Manager or employee or whoever picked up the phone when I called and told them my order has been wrong for a few weeks and all i did was ask for him to put in what they have forgotten for the last few months (literally a small gravy and small fry everytime) in the bag, has given me a disgusting hard time.. first, he hung up on me when I asked him to fulfill my last missed order, (he claimed I was abusive and disrespectful when I said wanted my last order.. check the phone MANAGER ) then when I called back to ask his name, he hung up again. I could also hear giggles in the backround & him speaking his language to his employees or coworkers about me losing at least over 260$ added up from when I ordered from this stupid a$$ FAST FOOD PLACE Somebody needs to do better because this is disgusting. Never ever ordering from Wendy s again because of this .
The food used to be good but lately whenever I order a burger and ask for toppings such as onions lettuce the lettuce comes back not looking fresh The onions have a weird taste I order onions from other places all the time with no major taste difference but from this place doesnt taste fresh like they cut it up in the morning havent used it all day and then serving it to customers I ordered two baconators ask for the same toppings and both burgers did not taste fresh at all and for that I will be filing a complaint with the head office and asking for them to send someone there and if nothings done Ill be requesting a food inspector to take a look at that location as it should be always fresh
Horrible service. Messed up our order and wasted our time. We ended up getting a meal from nearby Harveys. NOT GOING BACK
Just had the saddest, thinnest three chicken strips from this location. Together they amounted to maybe one and a half strips for what they usually are or were. Hope this is not going to be the standard for Wendys going forward. Still hungry, wish I had ordered fries!!
This is a nice Wendy s location for dining-in. There is nice seating, and a fireplace so it is cozy. I like the custom soda dispensers here too!
Have always had great service when I come here, with the french fries steaming hot!
Wrong Wrong and wrong
I recommend the cobb salad
Disappointed. Ordered a baked potato and they didnt have sour cream and chives.
Everything was gud
My kid love place! I love drink very good
Had the chicken pecan salad which was fresh and very tasty.
Consistently good fast food. Tried the bacon and egg biscuit. Pretty good. Coffee however isn t up to snuff. It s sort of weak but bitter at the same time. Biscuit was a home run but coffee was a foul ball. Had the $5 breakfast a biscuit with bacon or sausage, egg and cheese and a side of potato wedges. Both were delicious. Coffee seemed to have improved as well. We will order again.
Lacking in service big time.
Worst of the worst and its too bad as it used to be a great location and I drove out of my way because of it. Burger was so greasy I literally couldnt eat it and was to upset to embarrass anyone to bring it back. I guess ketchup no longer comes in the dispenser?..gave me 2 packets, place was tidy but dirty. They used to ask for your name, if youre dinning in/out..ill never come back.
Chilli portions are smaller in Canada than in America
Very well maintained and great decor here compared to any other Wendys Ive been to
Super chili delicious Fanta peach taste
Guy named Anant , is so friendly. He helped me a lot . Love his way of doing his job so nicely. Thank you .
Nice
We especially recommend the CHILLI pot
fast service and nice staff!!
Garbage and chaotic. Large order so I went inside to make sure order was taken properly. They still messed up missing items. Both soda machines out of ice and only few selections left like sprite... dining room was dirty and messy. And condiments stations was also unstocked and dirty/untidy. This place is a disaster blame mgmt and owners for not keeping up standards and quality control.
I like the fries
The one thing Im starting to enjoy is the chili.
Looks clean and well kept
Slow service, waited at the counter for over 7 mins before someone took my order. While the manager took his time training/talking to staff while the restaurant is busy. I recommend prioritize serving the customers first.
Food was good and hot, but really cramped and not very friendly.
Why are you charging $3.35 for an orange juice?
Wendys is a great fast food restaurant however when it comes to food delivery pick up they are not great. Other restaurants such as McDonalds, Starbucks etc have great sanitary packaging.
Tables where dirty, both pop machine s didn t make ice, but food was good, fries where hot, so that s the reason for 3 stars.
First time trying Wendy s and it was great. The only opportunity for improvement is the items were called spicy but they were not at all spicy. Otherwise it was great!
Dave would be sad. It filled my belly.
Everyone is vegetarian that works there and I think all they eat are samosas. So they dont care how your food taste all they can think about is samosas.
Stale food
I am not a Wendys fan
The place is peaceful for an evening I also like the staffs!
We ate here last week, the service wasnt good. We asked for an extra patty for each burger and used a coupon for 2. However, we were denied, but when we went to other locations, our order was fulfilled without any problem. Now we have to pay the extra side each on top of the order. The food wasnt really that tasty compared to other location, it felt rushed. We wont come back here anymore.
The only Wendys Ive been to that has an unbroken track record of getting my order wrong 9 times in a row....and theres always 1 broken soda machine while the other one is out of everything but pibb, diet coke and ice tea.
Decent not the best but ok
The drink machine never works here, for the rest was good
Food was good but half the restaurant was closed off in a way that blocked lining up for the cash register
Great location with great food, staff are friendly . Also fast drive thru service and accurate . One of the better locations in the area.
Good Wendy s! Clean ,friendly staff!
Good
Worst customer service. The cashier was ignorant, and the food was awful.
The service at the drive thru is fast
Went for breakfast. Didnt like the potatoes for breakfast. The sandwich was ok, but not great.
Tried the new cob salad, it was very filling
This location use to be great until the new franchise owner took over. It has been dirty, no repairs get done, no ice in pop machine, freestyle machines have no choices because they wont stock them. Kitchen in view is dirty, screens dont work. Really sad... Corporate really doesnt do much to fix these issues after reaching out more than once. Vote with your wallet is my recommendation.
Went to get food and it was done well and was ready quickly! The service was good. The sitting arrangements is convenient. Would wish for the fountain drink machines to not be broken as it is an inconvenience. Wheelchair accessibility: place is a bit crammed with furniture so may be difficult for wheelchair users to move around.
99 cents frosty is too bestie
The place is dirty. Tables are not cleaned. There was a puddle of water on the floor, at a drain, which they didnt bother to mop up.
Nice friendly Wendy s. With the fancy self serve Coke Machine (not available at drive thru)
i got salmonella from this location! first time being at this location and i had a burger and for the next couple days right after i ve been having food poisoning symptoms. I had a suspicion at first because the chicken seemed off but it looked white/cooked still so i still ate it. Horrible experience
I ordered a chicken sandwich and was asking very politely, but the server or employee responded with a disrespectful tone, telling me to complain elsewhere as they dont care about their job and saying I dont care about Wendys. They disrespected me, and I will never go to Wendys again due to this very disrespectful encounter. Additionally, other customers were also upset with todays staff service, as everyone was using uncivilized ways of talking. It was the worst experience.
Nothing to brag about. The place needs some T.L.C and staff seem overworked due focus on pumping out orders and minimal customer interaction. Order, pay, grab/check food and go. Fast food = fast food Parking: Decent amount of parking spots available Wheelchair accessibility: Accessible for those with wheelchairs for dining in, did not check the washroom for accommodations.
Please ask yours employee to wear mask or any beard protection. I do not have problems in my food but could it be. Thanks
Friendly sellers. Tasty food.
Just a fast food but I love their burgers.
Food was great and service was friendly and expedient. Atmosphere is family friendly and there are accesible entrances and exits.
Wendys is home to the Baconator. So lets Carpe Bacon !
Awful experience at drive through. Ordered a spicy chicken combo with a Coke Zero, got a bacon cheeseburger with a Coke. I don t eat bacon because it s against my religion and I don t drink soft drinks with sugar. This means I couldn t eat the meal. Upon discovering the mistake once I was already in the road, I called the restaurant to promptly report the mistake. After making me wait on hold for 10 minutes, the supervisor tried to convince me this was my fault even though he acknowledged the cashier punched in a bacon cheese burger. The cashier s name was Brady as per the receipt. Brady also had an unpleasant attitude at the drive through window. He wouldn t offer a refund. He did offer me another meal, but I live a far distance from this restaurant so this is terribly inefficient. Dietary restrictions: They will give you bacon even if you ask for chicken.
Sweet meals as always
I just purchased a hamburger combo. Pop is diluted and dosen t taste good. Maybe the machine is out of calibration. Out of courtesy I went back to let them know and they really don t care. Quality control is non existent. Don t waste your time or money.
This location was strange. ther is an isle that you enter from the left, order and then pickup on the right. this is completly diffrent from the format of wendys that I grew up with. There were a number of other visitors that did the same thing. I found it hard to see the menu signs when you were in line 3 people back. The staff were great and the food was exactly as was expected.
They definitely could use an extra staff to.take care of washrooms and cleaning the dining room...
This location has a great atmosphere, friendly staff and good quality food! Ive been coming here for over a decade now and can note that this location is very service oriented!
Sorry to rate low score on this one but everytime we go through the drive in they constantly forget to complete the order and we have to drive back. This has happened about 4 times already.
1st time trying the breakfast, wrap was on the small side, potatoes were not bad, coffee is okay
Good place for Rapides food, a cozy place.
Customer service was great. Place was clean.
Great baconator!
Love the sandwiches. Specially the spicy one. But you definitely need to do something about the awful odor to the right of the order counter..
Really grossed out. The restaurant smelled like cat pee. My fountain pop was flat so I tried another flavour and it taste like mould. I asked an employee to give me a drink from the fountain behind the counter and it was even worse than the first two so I gave up and went without a drink.
Clean location. Friendly staff. Food was good too. Easy to get in and out of. Plenty of parking.
Wendys burgers are always awesome! And I think its because theyre always fresh, never FROZEN! Their poutine is outstanding too. And you can get poutine instead of fries for a small upcharge. Their salads are awesome too. AND this location has the coolest coke machine. It has a screen and you can pick from so many different beverages....way cool! I dont know why ALL Wendys dont have these machines! Lovely location. Nice fireplace too! Except. They refuse to turn the heat on, because the kitchen is too hot. Which does not mean that the restaurant is, because it is FREEZING COLD ALL THE TIME.
Hit the spot for grease and salt.
Drive thru woman claimed she charged me for the wrong order and needed me to pay the difference and proceeded to charge me for an entirely different order will never go back again Wendys has lost my business.
Fast, fresh and delicious.
Typical fast food.
Food was good, tasty delicious. Made on time that I requested. The only thing we ordered online the bag was closed. I didnt check, but no napkins, ketchup, cutlery or anything else . Not even straw for the drinks... other than that, good. Maybe just check or ask for it anyway.
Go to Wendys delivery for sandwiches and burgers. Get extra gravy on the poutine for best results!
Its always slow getting your food
Went to pick up a quick order. The service was quick and friendly. The food we ordered, was fresh and as displayed. The price was reasonable.
