5487 Dundas St W, Etobicoke, ON M9B 1B5, Canada
Serving authentic stone baked pizza and Ontario's favourite panzerotti to Southern Ontario communities since 1963. Order for delivery or take-away by phone, in-store, through our online ordering platform or App. Pizzaville is a Canadian owned and operated franchise chain of pizza restaurants, with 80+ locations and growing. You may remember Pizzaville from their memorable and long-standing 'It Was A Rainy Day In Pizzaville' campaign which garnered much recognition and many marketing accolades. Pizzaville offers a full and diverse menu that includes Gluten-Free Crust Pizza, Vegan Dairy-Free cheese, specialty items like authentic Italian rice balls and specialty toppings like semi-dried sweet cherry tomatoes and hot soppressata.
The older guys that’s there during the week make the best pizza around. Truly delicious
I just got delivery, medium margerita/Hawaiian on thin crust, well done. It's perfect! It's delicious and am so appreciated!
This location is under new management. We ordered twice from here and honestly worst mistake ever. Panzo half the regular size delivered in bbq chicken bags. Next order wrong pizza and missing part of order both times a store credit. We asked for a refund and were told a driver would return to our place with said refund. No one showed up. Shame on this company it was honestly our favourite will not order from Pizzaville againUPDATE. I was sent a response to email pizza ville. Which I did and no response in return. Absolutely done with PIZZAVILLE
Consistently the best pizza I have eaten across the globe! So happy to have had their great pizza locally in the 416 for the past 30 years. Rainy or not it's always a great day in pizzaville.
I just want share my today's experience. Picked up a large 3 toppings pizza thin crust. Ajay was the person who prepared my pizza. I do have to say the crust and the topping on the pizza were extremely well done. Thanks to Ajay for doing just a great job! Cheers.
I love the way they serve customer. They are very freindly. They making great pizza. I definitely recommend to every one. Keep up the great job.
Yummy yummy yummy. We ordered their large 5 topping pizza. Unlike most places they actually put in good portion of toppings and it tastes very good. Great value for money, great tasting food. Would highly recommend. You can customize the toppings as well as cheese which made me even happier. Edit: changing my original rating to two star because in the past couple of months they have deteriorated horribly. Their customer service at Dundas St E is terrible now. Spoke to an Indian Women on the night of Jan 26, 2022 she needs to be retrained on how to behave with customers. I was recommending pizzaville to everyone, not now anymore. This same brunch messed up my order thrice - two times they gave me less number of toppings than what I paid for, and once the pizza they made was inedible. I’m super sad to see how my favourite pizza place deteriorated over time. P.s the photo is from original review when they were amazing
It’s OK! I had the 3 Topping Large pizza walk-in special for $9.99. Good choice of toppings, and I liked that you could add green chilli as a free topping; it added a nice spicy heat. The guys were friendly.
i just tried their soecial large and it was sooo gooood. very freindly staff. thank you Food
I didnt get to go to this place.
Didn t like their pizza at all.
Very delicious pizza in good price.
Ordered custom pizza with bell peppers. Got banana peppers instead . Service in Canada indeed horrible compared to other countries.
Best panzer Ive ever had. Get boccancini cheese in it. Nom nom.
Vegetarian options: Cheese Pizza Food
I loved the taste of pizza. Very friendly staff. Easy to order. Thank you Food
They are making a great panzo. Very clean. Garlic knots is great. Worth to try. Food
Great with kids, fresh ingredientes, nice atmosphere, customer friendly, really recommend it
Amazing food, great customer service, great employees, good environment overall, really recommend it
I love the way they serve customer. They are very freindly. They making great pizza. I definitely recommend to every one. Keep up the great job. Food
Always solid place.
Best pizza chain I know!
YUMMY!!!
Totally worth it
Delicious Pizza
Folks at the store are super cheerful and quick with service. Had a nice time at the store
My daughter and I ordered a walk in special from here close to midnight on New Years Eve. It was our first time ever. We ordered pineapple, bacon and green peppers. When we got home, the pizza had pepperoni, pineapple and peameal bacon, we believe. We were disappointed but it was not worth the drive back. So much for my daughter enjoying it. We ate it but it wasnt what we wanted. When we got home, we went to bed shortly after. The following morning, I woke up with a swollen tongue. Not sure what it could have been but I have to say, nothing I normally eat would give me a reaction like that. Was very disappointed and will not be returning. By looking at their toppings now, they do not have peameal bacon, so what the heck did we eat because it sure wasnt real bacon. Would like to know so I can avoid it in the future as that may be what caused my tongue to swell.
I order online and pick up in store. Order is always ready on time. Pizza tastes great and is made well. Polite staff.
Always on time, Always good, always friendly. My go to pizza in Etobicoke. Plus you get a free large after ordering 6 times online
Came here for the first time Dec 2022 and been back 3 times into Feb 2023. Generous cheese and toppings and they can make a craaazy thin crust pizza that I haven t seen in any other chain pizza place. This is my new go to pizza place
Best pizza place near this area. Fresh ingredients and they also have great panzos. And very freindly staff.
Recently i visit pizzavilla 5487 dundas st W, its so amazing. I tried a medium pizza and it was soo delicious as the topics tastes so fresh. Their baked pazo is also tasty and reminds me the taste of my mother s hands.
Loved the experience. The staff was super nice. Simran, OJ, and Nima are the best to talk to and are super friendly and helpful. It was my first time trying their pizza but it felt like I know them from ages. The pizza was super delicious. I would give a 10/10 and would recommend everyone to pay a visit.
They only had 1 option for the single slice. The staff was not even wearing gloves while they made the food. Didnt look like the safety protocol was followed.
Good price, nice panzorati,
Rude behaviour
Not good customer experience gave us a burn pizza and didnt return the same pizza instead gave the small one
Such a bad service and such a bad guy at front desk don t know how to behave after there mistake . The whole pizza burnt from down side and instead of apology he is showing attitude . Don t recommend someone to visit this place
The worst pizza ever we eat first they give burn pizza extra large and then after that they give medium pizza instead of extra large we talk to him but he not return so thats the worst pizza ever.
Normally love the panzos! Tonight not so much, Undercooked and no sauce. Delivery after 4 pm is horrible over an hour wait multiple times.
I m a loyal customer to Pizzaville now, first time one of my friends told me about their pizzas and since then it has been my favourite yummy buddy! Their service in 5487 Dundas is incredible!
Pizza was burnt. Hard as a stone.
Very low quality of cheese. Dough is pretty bad too. Would not recommend!
Best pizza ever! Lots of toppings and very well made AND excellent customer service. Ill always order my pizzas from here going forward. Well done guys!
A great place to have pizza. Friendly staff that notice you from the moment you enter, and know you if you are there more than once. It feels like a family pizza shop on the block. The pizza is great, the food is always plenty, and not a single shred of remorse when you have it. Try the panzerotti if you have not, it is a true Italian recepie. And you would go back for the panzerotti instead of pizza next time.
Pretty underwhelming pizza!
The most consistent restaurant I have been to. no matter when or how much I order, the food is always served hot, fresh and in a timely manor.
I was very impressed with how fast they made my order on a very busy Friday evening. The food was even better than I expected, especially the Arancini which were delicious! They offer a ton of fresh vegetarian topping options like artichokes, fresh basil, spicy potatoes etc. There was a mistake with my order but i didnt notice until i got to work. I called the shop and they were very apologetic and even offered to deliver me the right pizza to my workplace for free of charge. I used to order from Pizzaiolo in Markland Woods plaza but the owners are extremely rude, slow, don t apologize for mistakes and just generally have a horrible attitude. Ive had multiple issues ordering from the pizzaiolo store even though I ordered a pizza at least 2x a week. This will 100% be my new go to spot & I suggest everyone in the area try it. 10/10.
Waited an hour. No one came. I called customer service and they where on their way. 1.5 hours after order i had to cook at 10 oclock for my son who was waiting for dinner. Never again.
Sent us a pizza with no sauce. Pizzaville customer service is by far the worst customer service I have ever dealt with. No replacement offered, instead told me to go ahead and write your review Do better pizzaville.
Crust was soggy.
Owner is extremely friendly. He took the time to actually make us a couple of fresh slices. This is a great pizza place. Thank you!
Good fresh hot pizza. Loads of toppings and good deals!!
Food is a 10, cheap and great deals. Service was great, the owner was really nice and considerate
Good pizzas , great toppings!
Ordered pizza from this location many times always good until yesterday when wrong pizza came called customer service told them what happened and they told me they would have store rush order Order never came customer service is horrible to deal with got credit for pizza but had to pay for delivery and hst for a pizza that was totally wrong and tossed out this is not right Probably last time I will ever order from them again sad to say
Normally the pizzas are very good however the last order skimped out on the toppings and the cheese. Therefore not much flavour. I contacted customer service the following day and their response was, there s nothing we can do since you didn t call on the day the pizza was ordered. I requested that they at least contact the store to let them know.
Amazing service, amazing food. There was some mix up with our order but they were very accommodating and everything went smoothly. Well always go to this branch.
Ordered here multiple times and its proven quality pizza!
One of the best tasting pizzas I have ever had. I had ordered Spinach and Artichoke pizza with dairy free cheese, and the pizza was amazing! Perfectly cooked, right amount of sauce, toppings, and the dairy free cheese. I ve come across quite a few pizza places which are heavy on the sauce and put less toppings. Pizzaville stands out with just the right amount of all the components on the pizza(for me personally). I liked how the pizza was made and packed neatly with no toppings or cheese falling apart. Great Job!
If you re vegan, do NOT order from Pizzaville. Their vegan option pizza is TOTALLY DISGUSTING and I m guessing their other options are the same. Also, their delivery is so disorganized. Their delivery driver did NOT call me, it was my neighbor who notified me when the pizza reached my house!
Great location. Friendly staff too! You cant go wrong with Pizzaville.
Beautiful looking pizza, which was very tasty, and the Garlic Bread Knots were delicious. The Panzerotti was amazing and we will reorder it again!
Best panzos ever this worker named Navid is the best worker give him a raise
While not a true Napolitano style i think pizzaville is the best american style franchised pizza joint out there. This location is always mega fast too, pickup always says 20-25 mins but theyre always done in 10 or 15 everything. Bonus, theyre located just across from a weed shop called trees!
Always a good choice for pizzas. Size and amount of toppings are perfect. Sometimes the owner also throws in free dessert.
Very tasty pizza Prices are very good
the pizzas were awesome. the service was also very good and the delivery came at time. thanks.
I had been in this restaurant last week so everything was really really excellent. I also ordered my house so delivery guy was really good and smilling. I recommend you to order from this restaurant
The pizza there was amazing the sauce had such a good spice
Great pizza and friendly staff. Especially love the panzerotti!
The owners are extremely kind and hard working, and make awesome thin crust pizzas. Oh and their sausage topping is by far the best I ve had (compared to other pizza places).
the people there are amazing and friendly the pizza quality was very good and I always order pizza from here from my companie and my employees also say to buy from here.
Great location, always my goto for pizza!
Good customer service and really good pizza!
The best pizza you will ever have.
Great crust, great toppings, baked well
Excellent pizza and wings. Loved the Soppersatta pizza. Delivery was right on time, too.
Their pizzas are delicious and delivered right on time. its great being able able the size of the crust, the sauce, the toppings. Also appreciated how cautious they are (because of the Covid 19) when they deliver their pizzas. Great services!
IF YOU WANNA GET INSULTED BY THE STAFF, THIS IS THE PLACE TO BE ! One of the worst experiences I ve ever had , the girl on the counter was extremely rude , I asked her what s the specialty of pizzaville and she told me if you don t know what to get then why are you here... Is that the type of response you give to your customers? I never had pizzaville and after this experience I guess I never even wanna try it !
Friendly staff, pizza is amazing
The best gluten free pizza
The staff are so friendly here! The panzos are awesome.
Great pizza always at good price!
Friendly staff..great panzerotti
Friendly staff and great pizza. Love it. Thanks for great job.
If you have tried real Pizza in Europe then try the thin crust here. Tastes just like pizza should, thin crust, stone baked and lots of topping choices you cant find elsewhere. The people working there are wonderful as well.
Awesome pizza and lots of variety, best pizza in the area staff is very nice and professional, I would say amazing place to try
Great delivery service and excellent pizzas
Its a great place for pizza.
The best pizza ever had! Awesome crust and fresh ingredients. Always prompt and friendly service.
Best pizza place in Etobicoke! Pizza there tastes amazing and the staff is super friendly. Definitely drop by if you are in the area, you wont be disappointed. Make sure to go hungry!
They did the catering for our office event. The food was hot and arrived on time. All the staff were fed and everyone was happy. Thank you for delivering great pizza. I recommend them to everyone.
Absolutely the best place for pizza. Cooked to order which is very important when requesting it the way you want it. Friendly service, clean and great food. Just the best pizza i have had in a very long time.
Great Experience! Custom order. Fresh vegetables and great taste! You will not be disappointed.
Not usually a fan of pizza but needed a quick snack so I made my way here. The service in this location was particularly amazing and the workers were focused on making sure they came across as polite as possible. Fast service that yielded a good product.
Favorite thing here is the panzos and the cinnamon knots.
The staff are all so wonderful and lovely at this location. The Pizza is most delicious!! I recommend this location ..whether you eat in, pick up or get it delivered...its always hot, fresh and delicious!!!
Great pizza
I love there pizza a lot. They make fresh and best pizza . Everyone should make a visit to this place.
It was a very nice experience over here. Staff was so humble and pizzas were very delecious.
I really love the panzos here, i ve been coming for over a year and they re always delicious. The staff is also friendly. Definitely recommend!
Best service
Good taste and the staff is very good and nice...
Clean place and nice people.. I like it
The pizza is just absolutely delicious, and a special place to have my lunch the managers and stuff are also very dedicated the best pizzaville in the city junior hylton
great customer support, awesome team, always fresh and ready, and damn are they quick, im only gonna eat pizza at this location thanksguys
The pizza was fresh and very well made! Loved it :)
Great service and good pizza at a great price!
Great wings!
Very good quality foods. I love how they make my pizzas. The staff are very friendly and professional. I suggest to try them. Its my favorite place in the neighborhood
Good tasting pizza
I love there pizza a lot, they make fresh and best pizza.staff is well professional and mannered.
Kind staff. Very good Pizza. Clean and very comfortable environment.
Thin crust, extra cheese. Youre welcome. Delivery from this place is decent at approx. 40 min. Delivery people are always friendly and a few actually remember who I am - maybe thats a sign I order too much pizza (like thats possible). Ive eaten at the store before and it OK. The 4 stars is only because there have been a couple times when I ordered thin crust and it shows up thick. Other than that its a good place to get pizza and will continue to order from this place.
If u are looking for a decent large pizza for under $16, this is your place! Much better than pizza chains we have in Toronto
The panzerotti I had was delicious. Good price and quality. Very recommendable.
The food is delicious ladies and gentlemen, one of the best pizza places.
5487 DUNDAS ST W DUNDAS ST W & SHORNCLIFFE RD ETOBICOKE Stole my iPhone off my driveway and would not give it back. Police were called but the delivery driver would not return it. Keep your valuables out of sight of these Turkish delivery people. Now I am getting alerts this thief is trying to activate my iphone. Will take care if this.
This is our Go-To pizza place. Their pizza is delicious and is consistently made the way we like it. The staff are friendly and courteous. They also seem to have some of the better pick up specials in the area. Highly Recommended!
Great customer service and staff, tasteful pizza and for sure my favourite location.
Great location! Food is delicious and fresh! Friendly and professional staff. Definitely recommend this location for your go-to pizza place because it s my favourite in this neighborhood!
Very very nice management and staffs. Excellent customer service, they treat their customers as if they are top priority at all times. Very respectful to all patrons. The food is always good, nice and hot, the way I like it. Highly recommend, You will not be disappointed!!!!
Great service, and great owners and managers aswell
Update: since this issue, the store has been very kind to me and my wife. With our newborn, its difficult to get to our buildings front door. The delivery guys somehow find a way in ( we have no working buzzer) and bring us our meal with a smile. The store is absolutely wonderful. Its solely because of the store that Im changing my star review. We have for been waiting for our order since before 7pm Its now 8:30. Customer service says that 1)they mixed up our orders and sent it to someone else. After accepting a free order at 8:30, customer service says that THAT order simply was never made by the store. As repeat customers, let me tell you all that their panzos are absolutely great. But make sure you have a backup cause if youre ordering from this store, you just might starve. Edit: 2 days later, we received a credit for a free meal. Delivery driver Omid came and pleasantly apologized about the mixup. He suggested we order online from now on and I think we may start doing that.
Been coming here periodically since they opened. I echo the sentiments of other reviewers about their excellent treatment of customers. Very good pizza made by good people.
Delicious food! Great staff, quick and professional.
I visited this place severla times and found that pizzaville staff friendly and facility is very clean. I love the taste of pizza whenever I ordered hare
Tasty Pizzas, must try
I guess my expectations for Pizzaville locations may be high due to the location at Keele and Bloor. Comparing the two together, this location cannot compare. Im used to fluffy and crispy pizza dough hand tossed with an abundant amount of toppings. I have to admit this locations delivery is rather quick and I like that alot.
Great pizza, high quality and variety of food and service is fast
Best experience services, excellent food, managers are very welcoming.
Friendly staff, good quality pizza. Try their Bread Knots, it is the best
Great pizza at a good price,
Absolutely the worst pizzaville Ive been to I ordered a large pizza with 6 toppings and realized the more ingredients you order on their pizza the less of each ingredient they put hey pizzaville youre charging me over 2 dollars per ingredient on a large pizza why do you give me half of that ingredient when I add another ONE youre charging full price for toppings BUT giving less of the topping with every topping added ,such ridiculous practices in this day and age never ever ordering from this restaurant again go next door to swiss chalet folks way better deal
The hot sauce that came with my wings said best before MA 2015. There was a chunk of something in it and it tasted like paint thinner. Ive been ordering here for a while but probably never again. Im scared for what will happen to my stomach...
Where do i even start? This is hands down the best pizzaville ive been to. The quality is on point everytime, never disappointed! And 9n top of that the staff are so friendly and accomodating, they do whatever they can to get your order perfect! And they are quick! We recommed to family and friends all the time. Thank you guys so much for the care you put into the food!
Its a very clean environment with friendly and attentive staff. The food was delicious, fresh and on time. I would be ordering from them for all my pizza orders.
The more toppings you get, the amount you get decreases. The pizza had barely any toppings on it yet I ordered 5 toppings.
Awesome staff and delicious pizzas!
Good people ,good service and good people
Pizzaville has a very nice and clean environment. Also the staff working there is very good and hard working.If i talk about food everything is very delicious.Also there service is very good and they make ready everything on time.i just want to say that everyone should go there and try there tasty and clean food. Pizzaville is the best.
Very nice customer service and friendly environment. The pizza got ready on time.
One of my favorite places to get pizza ever. The wings and panzos are great too. Good people and greater service
Best pizza store in town....... love there pizza.. try it, I bet u will come again.
We went there a couple nights before, the staffs were friendly and service was quick.
Best place to dine in. Great staff and pizza.
Good pizza!!!
incredible service and friendly atmosphere. They value time and customers. Food is great as well. our first choice for the Pizza and a Movie night!!!
Best place for pizza. Great people and friendly.
Me and family always have great time in this pizza shop.
It was a wonderful experience qith Pizzavilla. Such a delicious pizza and good customer service with confortable environment. Really like a lot . Just wanna say, continue with your hard work.
I tried everything from pizzaville like their pizza wings and speciallytheir ponzos. Everything is delicious . Overall i want to recommend everybody to come and try their stuff.
This place sucks! Had a driver come late and argued about the time guarantee. He called the owner omon who told him not to give us the pizzas with 3 small children starving and crying. I called the customer service line who was repeatedly telling him to give the pizzas as he was late. He walked into my home uninvited to show me the receipt that read gratuity not included and tried to convince me that it meantno time guarantee Not just into the front door, literally into the dining room. He kept arguing and my husband had to take the pizzas and physically remove him from my property. I have called Pizzaville exclusively for years but will no longer call them due to their unprofessional and downright belligerent attitude. Totally disgraceful for a franchise like this. If you dont want to honor your guarantee then dont advertise it!
Great Pizza, Fabulous Panzos, and Amazing Service! The team here is all about you the customer and Im delighted to have them in the neighbourhood.
The best panzerottis!
Best Pizza in Etobicoke! Great service and very friendly people working there... Thank you guys for amazing Pizza!
Great atmosphere, excellent food and professional staff.
Panzerotti is a great price. Nice size but nothing great. Acceptable
If I could give them no stars I would, food was disgusting made us sick
Amazing pizza and panzerotto amongst other delicious items. The customer service is also excellent!
Absolutely love the pizza. Best fast food pizza I have had in ages!
It been the best and its also been the worst so im on the fence
Excellent pizza, excellent service.
Good and fast service. Pizza came out good. When pizza is good there is no complain. They could do a little more for the environment inside the restaurant but no complains. It is a quick pizza shop.
Great calzones, but service was ok.
If you like Ponzos or Panzerottis youll love Pizzaville. This location has friendly staff and is relatively quick in terms of food production.
Average
Well to start off they dont have half the toppings that they say they have so I would rather just go somewhere else.
Amazing pizza
My go to pizza place
Convenient location for me to get to. Pizza is always well made to order and have had no problems in all the times Ive ordered from here.
Great friendly staff, made a mistake once, pizza came a bit squished up but they dealt with it in a quick friendly professional Manor leaving me still very satisfied! 5 stars .
Fan of Pizza Ville but entry to the store is not the best. Parking in the back and walk to the front of Dundas street to get inside.
The worst service ever. Panzerottos were sent over cold. When we complained the store was going to charge us to resend the order.
Ive been a customer for six years at Pizzaville at this location. There have been times that my food items have come cold. On this last time I asked customer service to ensure that I wasnt being charged for the delivery to resend the order and the owner of that location said that I would have to pay delivery even though it was their mistake. I find there is lack of customer service and loyalty with this particular location. In addition, customer service at Pizzaville didnt do much to assist with this problem. They have lost a loyal customer.