636 Dixon Rd, Etobicoke, ON M9W 1J1, Canada
There's a Burger King® restaurant near you at 636 Dixon Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Etobicoke, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
All I see your worker do is talk to eachother and stand there. Put a straw in my bag or don’t take up jobs that others can have. Work somewhere else If I’m paying 6$ + tax for a poutine can’t you actually put fries in it? Box is half empty.
I must appreciate the dedicated hard worker of Burger King Kiran! I ordered Spicy Jr.Chicken and Chicken Nuggets and both the items were simply amazing. Freshly made and nice customer service. Thanks Kiran!
Great location for fast fresh burger king! I enjoyed a promotional burger on this visit, the Wednesday whopper for Halloween 2024. I usually like to come here on Wednesdays only for their deal on whopper combos. This location had a decently clean washroom. The eating area was spacious but it was Smokey during the lunch rush that day I visited.
I placed a mobile order. Walked over from my hotel that was across the street. Waited 20 minutes at the counter as they skipped over my order. I asked them where my order was. They told me they didn't have it. The guy ignored me first. The general manager ignored me first and then when I finally started to raise my voice he's tried to help me ask me what I got, looked in my order and then screwed it up anyway, never again
Pre-ordered on the app. Showed up for the ready by time at which time they started -making- my food. Got food 13 minutes later. This location was awesome when they first opened (it was brand new) and I have provided reviews in the past to that effect. Now it seems it is being run into the ground by cheap franchise owners. Worker (possibly Manager?!) barely made eye contact, was talking to someone on the phone, and unfriendly. The food was cooked in a hurry and the onion rings were wet and unedible. Very dissapointing but recent reviews are pretty affirming of my experience.
Just recently visited this location of Burger 🍔 King 👑 I was surprised by service and the taste of burger. Everything was great. I ordered a junior burger combo it was on special for 5$ only. The lady which took my order was very nice and she explained me all the deals they had right now. It wasn’t crowded. This location also has a drive through which sometimes is very needed.
I tried the Double Whopper Combo, which includes chips and a drink. Unfortunately, my experience with the beef patties was disappointing; they tasted undercooked rather than well-done, which was a significant issue for me. On the positive side, the chips were crispy and well-seasoned, and the drink was refreshing. The restaurant itself was alright, offering a clean and comfortable dining environment. The rest of the meal and the overall atmosphere were satisfactory.
Ordered 2 meals not just they served me a dip without asking me but they gave me a employee finger blooded badge for free wow such a great experience. You get disease for free. Attaching pictures please see for free. Never to mentioned I called them but they didn’t answered?
Very tasty and good service
Paid for extra dipping sauce, uber dropped meal off, only got one instead of 2. Burger King WILL PAY DEARLY. LOL Food
They have issues with memory, going through the drive thru is tough for this BK. Theyll forget condiments like ketchup and mayonnaise even after asking for both. Getting a drink youd think theyd give you a straw, and youd be wrong on that one too. Asking for no pickles means pickles because theyre either ignorant or lazy.
I went to this place to buy my meal and I couldn t because they don t accept $100 dollar bill to pay my meal.
Good job everyone, far better than McDonald s
Washrooms are always mess and kept locked. No food ready on time Food
Today i visited burger king around 11:23pm. They almost took 20 minutes for giving our order. The staff was unprofessional . They were talking in their language loudly . Literally bad experience.
Its too expensive and nothing extraordinary here, but its good for a quick meal if youre very hungry
I ordered a whopper with a frise It was awful, stale frise I regret it. The only thing was great, was Coca-Cola
Been here many times now. Theres rarely a staff at the front so you are likely to wait. Why not install a few kiosks? Lots of space around.
Again, terrible service, no one attended to me. Seriously, Burger King, pay extra attention to this place. Your customer service is terrible. Do you think that customers deserve to be treated like garbage, when we are the ones who leave the money there so that they can pay their salaries for those who treat customers very badly?
My biggest pet peeve is when you pay a fair amount for a meal and they under portion the fries. The dining area and bathroom were not maintained and they ran out of condiments. Staff are more interested in talking to one another than cleaning and creating a positive experience.
This is the worst Burger King every time I go there it s a problem. Those ladies do not know how to talk to people. I just wasted my lunchtime now I m still hungry. Didn t get my food. All the time is the same thing.
Seriously disgusting the service was.
Its aight......
CLEAN , very delicious food and excellent customer service
Quality service! Especially for a Saturday morning at 630. And fast too! Thanks very much.
Smaller patties for larger prices from a major chain means only stopping in when I have no other options. Stop gouging people. You are not a gourmet burger place.
Fastest Burger King drive through. Never had any problems.
Ambience is neat and clean, decent crowd, quick service, tasty food... Free wifi Food
Experience was good, happy they didnt try to up-charge me and took my order promptly.
Not accepting debit or credit
Drove a friend here I wouldn t eat the food. Not the cleanest place. I don t think it s the best quality of anything to eat, and the staff are so short and blunt. I wouldn t recommend it, and I would never eat there.
The are really rude and disrespectful
In all fairness it was 3:20am. Has to give our order several times, quite a long wait, food was good and correct when we got it.
Love the burgers.. Fast service. Plenty of parking
Best burger always.
props to this place for handling the anime north crowds like pros! appreciate you!
The worst Burger King ever food is disgusting , they never answer phone , this is a shame for Burger King you guys should quit your job !!!
Near my work.
Drive thru attendant only took orders from 1 of 2 lanes, several cars got to order ahead of me
nothing beats BK
Employee serving at front desk was constantly on phone, talking to someone using ear phones. She has zero knowledge of customer service. She doesn t know how to treat a customer.
Will always come here as long as Kajal is managing. She makes the food so good and shes very friendly. Never in my life have I had a better fast food experience.
Excellent
Very rude staff always talking in there own language. I find it disrespectful when its a fast food restaurant and employees are only speak in there language when they shud be speaking in English. And its crazy you spend over 40 bucks ask for 1 sweet and sour and they say extra charge . Ridiculous!!!!
I had a Burger King survey coupon that I presented. The Filipino cashier asked me if I actually DID they survey? I said what do you mean? how other way would I get a free Whopper? Very condescending. If she does not like Burger King policies and Survey methods that were made by Executives and CEOs of Burger King, she should call them and show her dislike for the coupons instead of giving the customers a hard time about it. Secondly, Ive been to this Burger King several occasions and the staff in the back have no consideration for the guests they are loud, having private conversations and laughing about it as if they are at a house party. I heard them arguing over work issues. One time, an Indian girl who was working there was on her cell phone leaving her shift, with her coat on, she put her dirty backpack on the counter where customers are served their food trays and having a private conversation loudly back and forth with one of the other Indian girls that worked there. The staff in the back were loud and laughing. Very low class environment with no consideration for their customers. This manager needs to be fired or reminded about staff management skills.
I had the opportunity to visit this place when I was doing a conference at a local church in Toronto. We had stop at this location for lunch. The food was okay, however the person who was working cash did not have any customer service skills. They would not listen to what I(Customer) was ordering and got confused and even rude. I got a completely different order than what I intended to get in all the end. I really hope the owners of this establishment really care about peoples reviews and take them seriously on how to improve employee customer service skills and make sure they are hearing their customers on what they are saying when they ordering. If not, and they are okay with the negative reviews, then they truly care about profits, and not people at this location. I would recommend eating at Harveys or Subway which are in closer proximately and stay away from this place, unless you are okay with having a negative experience.
I ordered double whopper in the morning around 9am. However, it is not warm. Also, meat is not fresh, so it tastes terrible. Whopper quality is very bad. Worst Burger King whopper that Ive experienced. I will not go this Burger King anymore.
My order wasn t complete
Looks like they doing a feavor to you ... The food is ok, the attitude was not that nice and also when i ask for a tooth stick they say that they didnt have... How can you eat burger and not clean your teeth.. Anyway, thx but bot thx for next time...
Love the bacon king burger with lots of smoked bacon with the flame broiled burger.
I got Stale nuggets and my dippings sauces were missing I ordered a medium iced tea and got a small coca cola i don t understand why its that hard to follow basic orders guys. Thanks alot
Little slow on the service. But once they got going they were good. 24 hour restaurant. Appeared to have full food menu on during breakfast hours.
24 hrs
This Burger King was the worst I have ever been to. I went to the BK to grab breakfast before work because the Tim Hortons was closed and the drive thru Tims was packed. Feeling like I didnt want to wait a half hour for my food that I should make the decision for Burger King. I looked in. There were 2 people waiting for their food and 2 waiting to order, with a few people scattered in seats already eating. Seemed like a good choice. I ordered the 2 breakfast sandwiches for $6, I had to repeat myself 3 times for her to get the order correctly. One on a croissant one on an English muffin. Then I stood back and waited. And waited. And as I waited I watched and looked around. Realizing it was the district manager at the cash who wasnt listening to peoples orders and just saying anything back to them after they said what they wanted. Everyone after me had to say their order at least twice. I noticed the uncleanliness of the restaurant area and then in the kitchen. I was starting to feel uncomfortable with eating here but had no time to waste and was starving. Finally, after waiting 25 min my food was handed to me. I quickly dove into a sandwich. The croissant, it was dry and compact and had the texture of a bun rather than a croissant. It wasnt flaky or buttery at all but still somehow managed to be greasy. The second sandwich was greasy as well and not very tasteful. It was bland and boring. The bacon didnt even really stand out as having a flavor. So disappointed and I will never be visiting this location again. I will never eat breakfast at ANY Burger King in the future.
I placed an order for angry poutine and they gave me just normal fries and they weren t even fried properly and their were nothing on it that was supposed to be in angry poutine.And the girl their she was also so rude and they don t give good customer service.
Definitely taking Burger King a step up. The burger are absolutely delish!! The fries used to be better years ago though
Garbage food and garbage prices
Good service
Entire staff just spoke punjabi and hindi and the girl at counter was alone ... i mean disrespecting her in their language is not funny ... grow up people
Great new location near my work. Has 2 lanes for Drive Thru. Whopper cheese and poutine was done perfectly.!
If you like fast food this is the spot.
Good service, kind girl help me with order
January 15 2023 16:54pm. I was just at Burger King and there was an onion ring in my poutine and I got spoon instead of a fork.
Slowest customer experience ever. Three times in a row so it wasn t just a fluke.
Excellent
Went in tonight for a Angry Whopper and it was probably the best one Ive ever had. It looked just like the poster no joke. The young lady with glasses who took my order was polite and friendly. The store itself and bathrooms were also very clean. The employees seemed to get along and didnt look to be unhappy working. Great job guys.
Great and new place, close from home!
Honestly!!! I dont know how to express my feelings and my thoughts about this location experience. I feel so bad about for these chain fast food restaurants, that it took generations to build and now some of the franchise owners bringing it to its knees to fail. What a waste. Today I went to this location to get some food, and on the side I asked to give an ice cream in a cup so I can take it with me. First if of all i waited for 5 mints waiting at least some one acknowledged me, 5 people serving the pick up orders including the manager, but did not have the a minute to say excuse me we will be with you.Please check out the picture the way I was handed the ice cream. I will never go back to this fast food chain where there is no respect for their customers.
Racist & no manners. Staring at other races up to down when ordering food. Not professional. Speaks hindi with co worker when im still talking and explaining.
What does it take for a restaurant to retain customers? Two things: hygiene and first-class customer service. And this place has the two, clean environment and kind staff. Rock on , everyone
I like this BK. Im vegi, and they know that you can sub (upgrade) to an IMPOSSIBLE Whopper. I appreciate that. That being said... The tables arent usually wiped down. Sigh.
Best burger king ever! Thank you for having the special offer.. If this remains then we your costumers will also remain.. Special thanks to the owner Dietary restrictions accommodated None of the above
New restaurant, great staff, good experience
Worst drive through experience ever. The made me wait in the front of the store for more then 15 mins. Then when I got the order it was wrong. Worst customer service ever. I wanted one fries and one onion rings. They gave me two fries and then when I asked for the onion rings, they took the fries back and gave me the onion rings. I also ordered two jalapeño cheesy bites and they put it in one bag. When I told them I needed it in two separate bags they took it back and just separated the two. They were also questioning me about how many pieces of the bites that I PAID for that I ate. I spent over 25 mins to get my food. NEVER COMING HERE AGIAN !
Came here at midnight since it was supposed to be the only place open in the area. All drive thru locations were blocked off and the dine in area was locked.
I live next to this restaurant and without a doubt the people who work there are very kind and very patient. I am really grateful because all of them have been very kind every time, they attend to your order in the best way and you can certainly tell how excellent they are. the place looks clean, they do their best work . att. All your Mexican friends, who without speaking the language, respect us and do their best to communicate with us. Thank you
Wrapper is a great burger, it is my favorite.
Dry old whooper meet patty.
I personally love BK, but quality of the food and the service at this location is HORRIBLE, Night mare. The girl with the hijab, she doesnt know what she is doing there, she literally gives wrong items to people ( she doesnt even read the receipt which tells her what itmes are supposed to give ). Supervisor there is also very rude and unprofessional.
Nice place
I was very disappointed with my Iced Tea being so watered that it was clear in colour.
You have to use the drive through to get any service at all, and hen they got 1/2 of the order wrong.
Larger and fresher buns here.
I go here to pick chicken nuggets for my daughter and she likes it.
Used drive thru. Order was wrong. Whopper bun was gross
Please just give me an ai to talk to, at least that can understand english in an english speaking country. Or a tablet to put my order in at a drive through. I hate having to play, guess what you might end up with after specifically dictating what i want only for the person to sound muffled and be unable to convey or receive anything on the other side of the headset.
Very dirty place.
Gross breakfast. Got French toast sticks which were floppy and greasy and hash browns which were super salty.
The lady in drive through is really rude.. Even though if it s not busy her behaviour towards customers are really pathetic I am leaving the review only because this happened twice
Super food
Great by day essential when out of your city, missing your kitchen and still have your family to feed
The Indian girl at drive through has bad attitude and rude . She should learn how to deal with customers . Zero customer service skills..
Absolutely disgusting !!! Food is all old and and fries I swear had mold. Stay awayyyyyyyy
My favorite
I came through drive-through on August 3, 2023 at 6:30 PM. I got to come dine and they didn t put the fries and it sounds disappointment so hopefully the management can solve the problem. I got two can dine with the fries with a whopper and I got 211 sandwich I got one when sandwich and another one for free. I had a coupon for it but they didn t add fries and the order. I m very disappointed.
Every time I go to this location I realize that nobody greets you or at least say they will be with you in a second when they see you standing at the counter. Instead they avoid eye contact and when they are finished doing what they were doing then they decide to proceed over and give you service. I have waited up to 4 to 5min before being attended to before. Fries are a hit and miss. Cold some days usually I have to ask for fresh food. Nice new location though. Its kept relatively clean.
I went there first time it was sach very nice experince this place is vry best to eat The store was vry clean and charmimg atmosphere there There was girl name of harpreet.she is hamble and vry polite she guide me vry well i was so pleased to visit there
Friendly staff
They are customer friendly,very happy souls,they serve you with too much passion,they simply go out of their way to make you comfortable especially Navpreet and Kamal and generally the entire team. The most amazing part is Navpreet introduced me to the butter chicken. I love it.!.
Food was not the best at this location
Location is fairly new so far its okay
Cant go wrong with a good ol Whopper. It had been some time since I had been to a Burger King, but this visit reminded me why they have that name
Did not give me my nuggets and made one of the chicken burgers spicy
Burger King is an absolute rockstar! Their customer service skills are off the charts and their burgers are like culinary masterpieces. A solid 5-star review is definitely in order! thanks to napreet for always taking care of my order
Clean restaurant!
Friendly staff, but on a busy Whopper Wednesday they definitely seemed overwhelmed. Took me over 30 minutes to get my combo. Luckily I wasn t on lunch break but there were plenty of people who were and they were all complaining.
The food came fast and hot but the original chicken tasted like fish
Scam artists. Ordered a combo with large fries give a large cup with a small serving in it. What a joke
First time ever coming to this Burger King and I am sad and disappointed. I ordered cheese burgers but unfortunately the meats were almost raw and pink brown instead of dark brown. Tasted like I was eating uncooked meat They were very nice and fast to getting the orders ready, but not so good at making the food. Only ate the buns and cheese instead of the whole thing. :(
Girl in the drive through constantly interrupted me, and when handing me my order just said here and turned away.
I have been coming to this new location at burger King at Dixon and I have ordered 2 combos this the third time they cannot get my order right please I advice you guys too pay more attention and Im not satisfied with this service.
Good as always
I should have given 0 star I ordered a poutine and they served like they serving a dog. Recommend not to go there worst bk ever visited.
Garbage chicken nuggets exp.
Incomplete order and rude staff
Worst service...
Wait 20 min for a whopper and the keychup was tomato jiuce.haha the king is dead
Always something missing or incorrect order. Ive never ordered fries and a coke as my sides yet thats all that I seem to receive probably because its the standard
Horrible service and not the first time! The staff in the drive-thru are rude and unpleasant. Food was completely COLD and GROSS. I have to order without the bun because of a medical issue and they threw it in the container without any care at all. I serve my dog with more consideration! Wont be back ever .. zero stars if it was possible!!!
One of the better locations for sure
very clean space, ordered a small coffee with 2 cream but VERY generous on the cream (looked/tasted like 4 cream)
Stood at the counter for 10 minutes without even being spoken too, had to literally knock on the counter to even be looked at by the 4 employees! Then they all turned away and ignored. I ended up leaving without ordering. Absolutely ridiculous after a long day of flying I just wanted some food. Im all about understanding a busy restaurant but atleast communicate with your customers.
Wasnt very good. Wouldnt recommend as a place to eat burgers.
this location never gets my order right. the first time they forgot to put the hershes pie. so went back today to get it and ordered bacon and cheese whopper and a whopper jr. they never asked what type of cheese he wants for his whopper jr and he doesn t eat the regular cheese and they just assumed he wants that. the burger is smooshed just doesn t look appetizing. never got the sweet and sour sauce and never got the receipt. horrible. never coming back to this location.
THEY FORGOT MY CHICKEN NUGGIES
Very disappointed with the quantity being served. I don t know for what they are charging extra to the customer. When I asked at front counter, the lady told that head office control the portion size. STOP CHARGING EXTRA FOR UPGRADE if you can t serve the right portion. Very sad
Ive been here a couple times since they just opened and they either didnt have what i wanted or the Food was not fresh.(cold) Pop was flat.
My order was quickly delivered and the manager actually gave some valuable information!!! Super satisfied with Rupinder
Crew did a great job considering its a new restaurant and busy.
So excited a Burger King opened up near us. The store was clean and had Burger King paper crowns decorating the tables inside. It was a great touch. The kids in the store seemed to enjoy them. The staff were super friendly and the service was prompt. I felt bad that I accidentally spilled pop on the counter and they quickly handled the situation re-assuring me not to worry about it. The food was delicious. Everyone loves a WHOPPER!
People are nice here and like to chat with customers. Feels good for that. They are just opened so have limit selection right now. Hope they can bring full menu very quick. My favorite spicy chicken nuggets finally not far.
They forgot my whole order. Very disorganized and unprofessional.
Ive seen bills be passed quicker in the parliment than these workers get two sandwiches ready. Very slow service. It took them around 20 mins to get the order ready, it wasnt even busy.
Brand new BK, good so far we will visit again.
I came here to pickup my skip order the front counter lady she is very slow.
Glad they opened a burger king near my work. It was quick service and the staff was friendly.
The food was fresh and hot, the staffs were friendly. My visit was very worth it.
New BK near the airport. Food was fresh and fast (drive-thru). Drive-thru has two lanes actually, which was surprising. Location needs better signage on Dixon Rd., as the location is tucked away from the street. Maybe its a work in progress? Too bad BK jacked up their prices...2 for $9 sandwiches now!? Inflation...bleh.
A nice surprised addition to this area, I frequently go around here to eat or for meetings. I love the fact Burger King is now an option. Please get signs up in the area I will spread word, you folks should too. Staff and food are really good, now when it comes to the drive through, WOW you guys are wonderful! Its very fast and accurate. The lady working on drive through, her name starts with Phr or Pra I should have wrote her name down, she was so polite, fast, accurate and a delight to have her serve me. I will most definitely return here because of her. Your restaurant is clean too I wish I could give it a A++
Its a great location, very nice & friendly staff. Will definitely come back here.
I can say it was the best experience I had . The staff was very friendly and not missing out the food which was too on point . Would love to come again to this place.
Great food fast, great service too. I went there last night, it was my fourth or fifth time there since it opened and each time was great.
Nice & Clean Burger King Whopper was Hot & Fresh And the Ladies working here are Super Nice & Friendly Food : 5/5 |
New place close to my work, so clean, & welcoming. The manager was very helpful with an issue I was having, which she/her staff went beyond customer service. Keep up the great work guys!!
It was 8:00pm the burgerking was empty and I was the only customer at the time , I simply wanted a whopper combo I had to repeat my order to the lady at the microphone 3 times then as I got to the window I had to repeat my order to her another 3 times after asking for a whopper combo 6 times everything was cold , it s like all the employees where having a little party, laughing and screaming plus they also forgot to add a promo that came with every combo p
Nice new looking Burger King! The managers should be having conversations about staff in an office not the dining room. We got to hear about the hole episode that happened between some employees
Food is good, however the service is so slow. I saw a couple ask for their money back and leave because it was so slow.
The do fresh quickly.
Worse I ordered spicy chk jr with 1 slice cheese but didn t any cheese inside the burger as well as my orders arrived very late