Osmow's Shawarma in Etobicoke

My favourite osmosis

Nice customer service

Yum

Wrap was good

good place, food taste good.

The service is fast and the atmosphere is very pleasant and calm even during school hours

Great spot for lunch, has fed me well through my studies! Never lets me down and great staff!

Best place in the town

Good food

I had a great time ordering from this store. Got my order so well prepared.

Its good

Best service ever!! Wish i could come here more often!! Kid-friendliness: Kid friendly Food : 5/5 |

Great food and great service! My go to spot at Humber College!

Best Osmow in entire GTA

My Go To Shawarma Around The Area! GREAT SERVICE

nice place to eat shawarma clean and always fresh

The food was really good and the staff is really good.

I ordered chicken on the sticks but they did not add sauces and salad. When I came home and opened my order, I noticed that they added just chicken and fries. I uploaded the photo of my receipt and my order. It was really disappointing.

best shawarma in city.

Good service

Nice shaawrma

Been coming here since this location is open very friendly service and fresh food I recommend this place to everyone

Nice service and taste

Nice people and good food

great place and nice staff!

Awesome food. Food is very fresh taste wonderful Kid-friendliness: They are very friendly Noise level Very quiet

Good food and services.

Delicious food Great service!

I brought 2 chicken on the rocks today.. And the chicken is stale..it tastes like yesterdays.. Now i need to order from somewhere else.

Overall experience was good

I like that they always prepare the order quickly, everything is very tasty and the staff is incredibly friendly, I want to come back.

One of the better Osmows in my opinion, my wrap had a good portion of chicken and was toasted and hot when I got it. Service was also great.

Good customer service and food

Great

they have the best shawarma poutine and half and half deal for students

Disgusting place ever I went you wait long time they serve the delivery first I asked twice to cook my chicken well done I was standing there watching the chicken wasnt even cooked for delivery orders never ever again.

Best location

Been going here every lunch time. Every time I buy on the rocks - Rice is uncooked. Used to be good food, but not sure what changed.

I had a fantastic experience at Osmows. The staff were incredibly friendly and attentive from the moment I walked in. They made sure to answer all my questions with patience, and I could tell they genuinely cared about providing excellent service.even in closing time, It s refreshing to see a team that prioritizes both speed and quality without compromising on customer care. Definitely coming back for more, knowing I ll be treated with such professionalism and warmth. Osmows falafel wrap is hands down one of the best Ive ever had! The falafel itself was perfectly crispy on the outside, tender on the inside, and packed with flavor. The wrap was loaded with fresh vegetables, and the sauces were the perfect complement zesty, tangy, and not too overpowering. Every bite was bursting with deliciousness. It s clear they use fresh ingredients, and the portion size was generous. If you re looking for a satisfying and flavorful meal, I highly recommend the falafel wrap at Osmows.

Vegetarian options: Falafel is the only vegetarian option as far as I know. Food

This review is for owner only.I paid $13.21 for chicken on rocks.Food is horrible.This is second time it happened and i am sharing review.Rice is overcooked no need to chew,chicken smell bad and tasted stale.I wish i could get refund as i had to throw it in dustbin. If you are reading this review donot waste your hard earned money on this crapy food at this location.At the end you will regret eating. This review is for owner because he is responsible for training the staff, its food think about it,also people pay you, so they can eat. Donot be lazy and get to location if you think i am lying.

Definitely recommend due to my favourite chicken on Rox . Love always to order by walk in or on phone and excellent customer service. Super delicious coming again

Delicious food. Great service!

The food is delicious, and the atmosphere is wonderful. I hope you enjoy your meals there as much as I do.

the restraunt is very maintained and pleasent environment and the staff was also very friendly and no words for food it was very delicious i recommend every one to go there once in a week

Used to be good place but now gave you dry and taste less chicken . Last week I ordered chicken on the rocks and they never add garlic or hot sauce i even pay extra for sauces . My favourite restaurant from last 8 years but not anymore

The food was stale. The chicken on the rocks was disgusting. The rice tasted like rubber and the chicken tastes like they reheated their roasted chicken from yesterday.

My number one go to Osmow s location. Friendly staff, quick service and food portion is a lot compare to other locations. Highly recommended

Experience here is amazing i just came off a free vacation with great customer service and this not only matched it but went through the roof. I love this place and i recommend any Sharmwa lovers to festttttt

Great food and service.!!

Great place to get your favourite shawarma and staff is also very kind.

Good customer service and ambience

Nice customer service and good place easily accessible.

best in quality and service

Great Food, friendly staff. Tried their children sharwa, it was great.

The best shawarma in the city

Good service and people

Very nice service and atmosphere recomended

Fantastic staff great service!

Best chicken rox and love their fries. I feel comfortable during this pandemic visiting this place , they follow all the instructions keep the environment safe for them and customers.

we ordered regular wraps with fries instead of chicken, but they made chicken wraps. after remaking it, girl told us with harsh voice that we should tell rgis before if we dont want chicken. we found it derespectful. this is not a behaviour with your regular customers. we are pure veg. why we will order non veg? i already told the boy taking the order to give wrap with fries. he didnt even gave the correct order even after the remaking. we ordered mild, they made spicy. not at all worthy. as you guys replied that guy repeated us the order!! he never did!! you should accept that your worker was rude!!! and there were no extra fries in the order. who told you about this that they putted extra fries??? i told you he made wrong order even the second time!! we customer just want respect. i said nothing to them if they made or heard the order wrong coz as i was fool enough to not check the order coz i trusted your employee had heard what we want. and if we never said anything to them, then why that girl was rude?

Awesome food

Great place

Good service, good food, lots of space to dine in.

Food was really good and nice service.

This place is one of the best osmow s spots. The service and the food is superb.

Osmows never disappoints! Their shawarma is consistently delicious, with juicy meat, fresh veggies, and a flavorful sauce. Its a great spot for a quick and satisfying meal.

They have one of the best shawarmas ever and the services are amazing

Parking: 2 Food

Worst Service

Very good taste cooking u can see friendly staff clean place and good quality food good for your health I will recommend this restaurant

Great food!

Vegetarian options: Falafel was excellent I love it Parking: There Plaza Big parking lot Recommended dishes Salad, Hot, Half, Chicken Shawarma on Fries Platter Medium Spice, Shawarma, Fries, Chicken Shawarma Parking space Plenty of parking

Chicken on the rocks was very tasty and fresh!

I ordered shawarmas through DoorDash, and my experience was extremely disappointing. The food was not packed properly and arrived cold. One of the shawarmas was made of leftover chicken that was dry, crunchy, tastes and smells burnt and had no sauces. The bread itself was so dry that it caused cuts on my tongue after just a few bites. When I complained to DoorDash, they refunded only $5 as a gesture of goodwill, but I had paid around $55 for the order. We couldnt eat the food and had to reorder a pizza later, resulting in a loss on your account. Its a shame you call yourself an authentic shawarma place. I never understood why the chicken was so hard.

Got a chicken shawarma Ozbox.. half of the box was just filled with green peppers and some rotten tomatoes.. chicken wasn t cooked evenly aswell. Will not go to this location again. Waste of money. Can clearly see the rotten tomatoes the pictures I posted.Was lucky that I saw this after 2-3 bites. Had to throw the whole box.

One of my favorite place to hangout. I love there spiciness of food the most. Beef wrap and half and half are my favorites.

Poor service . The food is not good . Not recommend this place

The food was so good. I really like their service

The food was literally rotten. Sauces were smelling very bad. Seems like there using the same for months. The smell was so bad that i just took one bite and throw almost everything into the bin. Such a bad food. I ordered chicken on the rock s through doordash. The chicken was literally charred black and dry.

Osmows, pretty standard everywhere you go. Got a Chicken on the Rocks like.always. It tasted good going in but my goodness, was not fun coming out. Maybe spice mix was off.

They would deserve a negetive rating for their hell customer service and treating people by judging through the ethnicity. I went to pick up order girl was talking to other person nicely. When it comes to me she avoids me also I called her twice after that she gave me order in rude way like she throwing it out. I mean what s wrong if you talk to someone with a smile? I suggest your staff does need training on customer service and basic ethics.

Yummy food and good service.

Amazing quick service and amazing amount of sauce lol

Fast and quick service Parking: You might have to park in another parking lot not close to the entrance and walk to the store Food : 5/5 |

Excellent client service

Very tasty Vegetarian options: Many options Food : 4/5 |

Out of all locations I ve been to this location has always been the best one for me

Got sick after ordering a chicken shawarma wrap here yesterday. My stomach is still acting up and also why are the shawarmas here so bland? Literally has 0 taste

Chicken poutine was was not good

Great place to get fast food

Great food, big servings and staff was very helpful.

Worst rice cooked here with lumps. The taste is so yucky you can vomit if you eat the chicken on the rocks prepared here!

We love Osmows and this is our favorite location! Food is always on point and best of all, consistent. We have been to other locations that were hit and miss. The staff are very friendly and the service is fast. NO matter how long the line is up (and there is always a line up because its that good!), it moves quickly so youre never waiting long.

Entering the restaurant it is very clean, the service was fast and easy, the food that I bought was great would buy it again the chicken shawarma was perfect and the right amount for the price. Overall, I have no complaints, would recommend it.

Very tasty!

I ve had Shawarma from other Osmow s and this location always has the freshest fries and amazing customer service. It s more open concept in osmows. Vegetarian options: There are vegetarian options.

Everything is good

Drowning in sauce

Every location has the same result Flavorless no seasoning on beats The sauces are not good as well There is no bottle twist on this products. Its just blah blah blah food put together

Great tasting food and good value. Parking: Plaza parking Food : 5/5 |

Love their falafel and Ceasars salad

Love their food. My all time fav take out chicken on the rocks

I ask for hot sauce and they added no sauce on my food. terrible customer service.

Delicious food along with a customer friendly service.

The saj bread was old wrap looked like dog food. No flavour chicken shawarma had no flavour this place is a joke. Not to mention the diarrhea I got. Someone needs to call public health on them.

My mom dad and I had chicken shawarma last night from this store last night and this morning we all have food poisoning, vomiting constantly. It was the only common food we had that day. Somethings wrong with their chicken or garlic sauce, never getting shawarma from this franchise and definitely not from this location.

My daughter likes it.

I wish I could give you 0 star but theres no option. Thats why I give you one star for your food and service.

I almost never write reviews, but when I do, its in hopes the restaurant will make a change. Be better. Went during my work lunch break with a few coworkers. Felt so terrible, because I suggested Osmows, and the food was stale, as soon as I opened the container, I could smell the foul odour of what could only be stale chicken. I am hoping the salad wasn t stale, maybe frozen? I honestly wasnt sure what was going on with that either. It was transparent and yellow-green looking. I was so disappointed. When you consider Osmow s location is everything, this one might keep me from going back ever again or at least for some years i dunno, zero words, why someone would sell stale chicken. Picture attached. Sincerely, traumatized.

I came to the store 20 minutes before closing time. The girl at the front got so upset seeing us. But we understand that everyone is in hurry to go home after a long tiring shift. We ordered chicken on the rocks and a chicken shawarma, rice were too over cooked and mushy, we paid for extra garlic sauce but she put regular. Edit- regarding reply from Osmow s management, I already explained properly in the above msg, how else can I explain my experience to you guys. Stop copy pasting responses and work hard on better management for this location

Serving varies.

Very good

Best osmows location around here

worst osmows in the area! they flip the container while packing every time i buy from them, and all th sauces stick to te top of the container and while eating you get chunks of uncooked chicken and that is worst... believe me

Fantastic taste. But why extra pay for toppings when other shwarma giants r not asking extra money for cucumber.

First of all, I ordered through Doordash and my order took over an hour just to come. My Dasher was literally near the location and then he turned around and was just driving by the area in circles. I called the restaurant to check up to see what was going on with my order and the worker on the phone kept pretending that she couldn t hear what I was saying. I kept yelling through the phone and was repeating the question to her over 6 times. I had to tell her to give the phone to another worker or a manager, in order to get a direct response from her. I ended up calling Doordash and apparently the dude had the wrong address, despite me having a screenshot of the GPS stating that he was near the location. I get my food and it was extremely cold. The rice and fries were extremely saggy and I didn t get my extra garlic sauce that I ordered. To me it looked like my order was in the Dashers car for an extremely long time. I know I m suppose to review this on Doordash instead, however I am also extremely disappointed with how the worker handled everything, and the way my food was delivered to me all saggy and unfresh. I usually have good experiences when I go to or order from Osmows. I think it s just this location that isn t very the best. The Osmows in malton and in front of the lakeshore campus at humber are 10x better. I will stick to just going to these two locations instead. I also want to add that, I only live like a 10-15 min drive from this location. It shouldn t take over an hour to deliver my food.

The food was very good. If you ask for hot (spicy) food then it actually is spicy which i really liked. And the quantity is just so muchhhh. Good visit

Ordered falafel shawarma box. I regret my decision as lettuce was stale, over cooked falafel and spicy even after mentioning mild spicy. If you don t know what crouton is then please don t put any random fried dough. Ceasar salad got no dressing. Feeling disgusted after receiving such a meal.

The best in the west

I have never had Osmows before cause I cant handle spice on my tender belly! But my friend recommended it and said we could choose the spice level so I gaver a try! Glad I did, filled the void perfectly and will be back. The line up at lunch time tells you that the meat was something everyone was after! I added some picked beauties to mine to kick up my flavour, glad I did!

Yummy

I used to be a big fan of their Beyond steak, but the past two weeks have been disappointing. Small portions and cold meat despite my requests. This was my last visit, very disappointed!

Bought Falafel on the Rocks and the rice was full of bad smell and taste. Wasted $20. I will never buy there stuff again. Avoid them

Very less quantity and when asked they were not accepting their mistake. Very bad

Best shawarma in the city

Asked for 3 line of hot sauce but got 5. Tried to eat but it was so spicy also chiken was ok ok .and i had to add m own garlic sauce.

If youre looking for good quality food thats fast, this is a great option. I like their half and half which is half rice and half fries and their chicken is great. The beef isnt as good as the chicken in my opinion because of the cut of meat they use. They have daily specials where you can save a couple of dollars. Its slighty more expensive than your bigger fast food chains but the food quality is better here. Vegetarian options: They do have vegetarian options with salad as a base and falafel as the protein.

This place is the worst of all the osmows locations i have tried.the girls serving the food don t care about.the chicken and rice are cold most of the time and their behaviour is so rude if u complaint back

I love this place. Best shawarma place in area. Customer service is excellent and well maintained place!!

Delicious but expensive. We wanted putine and salad and ended up spending $65

Amazing shawarma. Good amount of chicken

I bought shawarma from this place I will say this is the best one I ate so far