100 McQueen Blvd, Fergus, ON N1M 3T8, Canada
Visited this restaurant on a Sunday evening. A group of 12 people and had the worst experience. The server Breanna was not happy AT ALL! We had to visit the bar to order drinks since our server was no where to be seen. We finally got to order food after waiting for almost an hour. The food came out, everyone’s but one! told the server they’d missed an order, she leaves, come back and says: “ according to my notes and kitchen, there’s no evidence of your order” and no apologies…. As my family eating the food, they all started complaining the food is burnt, asked for the manager and she was already angry before she even came out. Long story short we waited another half an hour for the bills. We couldn’t enjoy a dinner. There are a lot of other nice restaurants in the area, avoid this place and save the headache! Ive been to different locations of Chuck’s but this one is horrible!!!!
Sorry, but it's a no for me. There's a standards bar for dining out and everything was just under what I'd consider "acceptable". 1. Server didn't take our orders correctly even after writing them down (a side no one ordered, the wrong rib rack side, and just an "oh.." when we pointed that out with no apology or offer to get our correct order). 2. No utensils at our table until we asked. 3. Food was borderline cold. You can tell it had been sitting out for a bit. 4. "Honest to Goodness" tax. It's explained on the menu left at the table, but why not just charge what you want and not have a secret little fee on your bill? 5. Just an underwhelming overall experience
Never do pick up!! Wasn’t informed that half price aps doesn’t count past 9 for pickup terrible service and the lady who took our order was very rude and didn’t communicate at all how much our order would be either. And got shortened on the portions Will not be back!!
Food, as always was cooked to perfection and was hot. Our waitress was so friendly and helpful. Drinks were at our table within 10 minutes of us being seated. Great restuarant, great staff, great food... Only complaint is accessible parking us too far from the main door, definitely needs to be moved closer...
Went to the Fergus Chucks Roadhouse to try it out. The food was good the service was not and then at the end we were slapped with an automatic “honest to goodness” tax. When we asked what that was we were told it was a tax on all the food to “keep the prices low”….but they aren’t low because you then have to pay this made up money grab tax. The waitress also seemed extremely annoyed that we had noticed it at all. So the prices on the menu are a lie to trick you into ordering and by the time you know about this tax there is nothing you can do about it. The manager hid in the back and refused to even speak to us, because they are great at their job. We won’t be back. This feels like a very dishonest way to run a business.
This was our first time here and I will not go back. I had the nachos and when they came out they were burnt barley any toppings and I did ask for extra cheese . The overall presentation was sloppy. The server was great she took them back made fresh ones still a bit burnt but ok. The manager was walking around handing food with her hair not pulled back properly even leaning over a table while talking to a customer and her hair was right on the edge of the plate . Definitely will not be going back and I think the health department needs to be called to . I was a server for a long time and this is not acceptable no way no how
So we finally went to Chuck’s in Fergus today to try it out & it wasn’t great. They said their lunch Caesar salad is awesome but it’s really not. It was wet (so all the dressing was pooled and watered down to the bottom of the bowl) salad was gritty with some sand and bacon bits were wet and gummy. I didn’t eat it. They said sorry and that was it. The waitress, service, cleanliness and everything else was fune but the food was not. My lunch date had a very ho-hum Montreal dip sandwich…overall, it was a bust. Prices are good but food is not.
Honestly- this place is so fresh and clean. Have been there twice already and BOTH times, food was good and the service was absolutely EXCELLENT!!! This place is such an amazing addition to Fergus! It is huge, it is modern, they did an amazing job on the reno!! I cannot believe this used to be the BP. Anyway! Welcome to Fergus Chuck's Keep up the great service and work. Thank you Michelle and all the other servers who made my experience fun and made us smile also! Highly recommend--- and remember, you get what you pay for. We have stuck to the appetizers...Wings (which are HUGE and very yummy).... calamari (fishy but also good).... fried pickles- super yummy!.... And again, you cannot go wrong with $4.00 18oz pints??? Seriously who can hate? Will definitely be returning ;-)
Burger overcooked, too noisy
Tastless food, not worth it...
Calamari was plain, no sauce. Corn was tasteless. Steak was missing taste. Mashed potatos tasted like instant potato. Really plain food. Will not return.
Everone enjoyed the food with zero complaints our server was new and didnt really know the menu but that didnt stop us. Our only complaint was we were seated on the bar side by the motorcycle and it was the beginning of November and wasnt too cold out but every time the door opened we got a gust of cold air, they need to use the double door entrance in the winter or have another plan for that.
Came in with a big team and the staff/manager ensured we were well taken care of. Can t beat the menu prices and variety!
First & last time there. I asked for the Buffalo chicken tenders with sweet potatos fries, but I asked for the Buffalo sauce on the side.. get home and I just got regular chicken. Tenders with no Buffalo sauce and come to my surprise that when you order sweet potatos fries THE CUSTOMER is the one to ask for the Chipotle dipping sauce...thats host/waiters job, and it should be an automatic sauce to included when ordering Sweet potato fries. Attention to detail is bad.
Went to chucks last night and was super happy with the service. The owners were out helping the servers wherever they could and came around to ask how we were doing! We will definitely be back as this place is super efficient and organized!
10/10 service and food always amazing
Such a fun, great place. Nice people to chat with at the bar. Food was delicious and fresh. Definitely recommend Fergus Chucks!
Cheeseburger
Best Chucks I ve been to, always a fun time! Spinach dip is amazing every time!! Tash is my fav server, she s so kind and let me ride in her car Food
Everytime we come to this Fergus Chucks location the service is always amazing and very efficient. The prices are cheap, food is tasty and atmosphere is great. Perfect spot to watch a football or hockey game. Highly recommend.
Add 3% to keep the menu prices down? Makes no sense what do ever
Vibe check? Great! Service? Even better! Food
Great place to meet for drinks or take family for dinner.
We went for dinner and the wings that I ordered was so under cook it was gross. When i asked for them to be well done. Then the owner told me thats how they are. What under cooked wow .I will never go to that one ever again.
Last weekend, I visited Chucks Roadhouse and was impressed. Even though it was busy, the service was top-notch, and the wait time was minimal. I had the Buffalo chicken sandwich and fingers both were delicious and well-prepared
Since the Chucks in Fergus opened we have gone about three times and it was always fantastic until today. We decided to go out to dinner this evening for my sons birthday with family because we said how great it was. It has been the worst experience ever. We werent even seated properly. The hostess cleaned our table and came back over and just pointed to our table. So first off we seated our ourselves. Then it took about 15 mins just to figure out who was serving us because we had to ask for ourselves. Then it took like 10 mins or more for drinks to come but they forgot my water which should have been the first drink served. So took about another 5 mins. Did you go to well and pump the water yourself? Our meals took over half an hour to come and we even ordered both my sons meals during our drink order so you can imagine how long that took. A server came over with the wrong order, then when the food was served my meal was still missing and took another 5 mins. The table behind us who was seated while we were already there had been served and out before we even left left. We mentioned the awful service and how we felt our experience was going but all they could comp was a cobbler no one wanted. Blamed it on being busy which it definitely was not. My husband has worked multiple kitchen/restaurant jobs and this by far was not considered a busy night. They gave us complimentary $10 (two $5 coupons) for the next time we come but I dont think we will be going there again. I honestly dont think they will last long with the way service has declined as rapidly as it has.
Tried to go on weekend. Was sat right away but nobody ever came to take our drink order. Nobody even came near our table for over 20 mins or close enough to even try to get anyone s attention. Watched multiple tables who were seated after us get served drinks and even appetizers, so we finally gave up and left.
The service was outstanding, and the food was excellent..
The food was affordable but just okay. I got the 20 oz porterhouse but was only able to consume about 12 ounces due to tough grissel. My vegetable side was a small dish of corn that was from frozen. Serving seasonal veggies is a must. If felt understaffed and the motorcycle that sits in the front door smells like wet rubber.
Everything was great and met or exceeded expectations. Chicken club sandwich was very good. Food : 5/5
A great place, good time to spend, amazing food and excellent service.
Absolutely terrible ownership do not know how to talk or treat there staff such a shame.
Stopped in on Sunday on the way home from a day trip. If we got six different things to eat and everybodys food was absolutely phenomenal It was hot it was quick making we had some french fries and two chicken fingers left for the kids to take to school the next day. I will stop by again the next time Im in town.
We have not had good luck at several Chucks RD, food was terrible at all but the one in Goderich, However, today at Fergus Chucks the food was amazing!! Came out piping hot, was cooked great and very delicious! Well done Chucks Roadhouse of Fergus! We will definately return!
Came in after 9pm . Ordered Nachos and Spinach dip. Nachos were covered in rotten onions . Literally brown and slimy . We told the waitress right away but nothing was offered. We tried to pick them off and ended up eating 1/3 of them before we gave up. Eventually they were taken off the bill but not without us asking and waiting forever for management approval. We could both tell the waitresses hands were tied and there was nothing she could do . This isnt the first bad experience we have had here but it will be our last. Let me be clear. This is an ownership/Management problem .
Ive been to a lot of different Chucks but this one stood out. First thing I noticed was how clean it was. Ive had the same meal at several locations and this one was the best. Service was excellent too.
Good food, service and wait staff. Excellent all round experience.
Do not recommended, we sat for 20 minutes no one even came to take our drink order. We moved to the bar where we were served right away. My daughter ordered steak bites they tasted old hard and deep fryed, we returned them, Steak came extremely under cooked rare. Will not be back and would not recommend going back.
Last weekend my husband and I went to Chucks Fergus for dinner. I ordered steak medium rare. When the steak came out it was overcooked (tiny tiny bit of pink in the middle). I told the server and he said no problem and brought it back to the kitchen. A minute later a woman in street clothes and chewing gum came to my table with it. She did not introduce herself but proceeded to tell me that it was in fact medium rare and I was wrong but she would make the new one rare because thats what I really wanted. When she brought out the new steak it was so rare I couldnt eat it. The server Brody who was lovely, kind and patient was the best part of the meal but I was done after that. Please look into some customer service training for management for the sake of the business and the regular staff. Please dont send a generic autoreply you send everyone else it just confirms the fact you dont really care about your customers.
We went there last night and we got excellent after 9 pm bruschetta and nachos. We got great service and food. Vegetarian options: Nachos and bruschetta
Our server Kelly was amazing! Friendly, and efficient. Food was excellent
Super nice chef who came out to ask of our food and to explain why one of the dishes we ordered was his favourite. Lovely wait staff and really reasonable. Thank you for giving Fergus a wonderful affordable and good restaurant.
Great food and amazing atmosphere, manager Pooja is great and very helpful with great knowledge.
I have steak and lobster cooked perfectly.I was talking to manager the guy is chef so he knows how restaurant works. Big thumbs-up for chucks roadhouse Fergus. Keep the good work
Great food...Great service and cheap beer.
I m a regular at Chuck s and the food is always good, and the servers take good care. Highly recommend. Open late works great.
Great food good service
Chicken was not cooked frozen middle. Yuk!
Food is terrible,service was ok handing out fried fat sandwiches and not giving refunds for horrible food is disrespectful and disgusting This place will never get another penny from me. Know this .. their is a reason why the food is less expensive than other places ( it s not really after the hidden tax and tips ) because it s awful.. Eat at McDonald s instead,at least you get what you ordered.And it comes as no surprise
Its a chucks.
I decided to try Chucks Roadhouse, a new restaurant that opened not long ago in Fergus, Ontario. I went in for lunch today and the food was OK, but I am NEVER going back. Why not, you ask? Looking at the bill, when I got home, I noticed a charge called HONEST TO GOODNESS FEE 3.00%. What is a honest to goodness fee? The bill doesnt explain it and the server didnt mention it. As if that wasnt bad enough, being charged for a ghost fee, the 3% is calculated on the full cost of the meal which includes the HST. What a ripoff! In these difficult times, when we are all struggling to make ends meet due to inflation and non stop price increases, it is an affront to be charged an extra 3%, even more so for pensioners, like myself, who are on a fixed income. Shame Chucks Roadhouse!
My husband and I go out quite often, I hope if you visit this location that you get Kelly as your server! She was friendly, communicated well, quick to clear our table once ready. We had a great first experience at this location!
Went for dinner with my wife and grandmother. It was after 9 so quite empty in a small town. When we walked in we waited 5 minutes to be acknowledged and the manager was at the bar drinking a beer. The server we had was definitely stretched too thinly due to her coming to our table 3 times all night, and other servers questioned where she was. Food was good, until chicken wings came out raw. Definitely has gone down hill since opening Dietary restrictions: Doesn t have gluten free. Parking: Spots are very limited.
I would give the Fergus Chucks location zero stars if I could. We sat there for 1.75 hours and didnt even get served drinks. I understand it was busy and they were short staffed but thats honestly no excuse for not even being able to bring us a glass of water. I had to grab menus for myself and the others we were with. Crayons and a menu for my child and just ended up walking across the road to get food for my 2 year old and left with no food or drinks for myself and the other 5 people we were dining with. This location will not last if this continues.
Ive been here a few times and I really like the place. The food is actually good and the prices are very reasonable. The wait time on the food is fast!! Very fast!! The staff is always friendly, I honestly dont have any complaints. Kid-friendliness: There is a kid menu and its very simple and very good. My son always gets the grilled cheese with chocolate milk.
I wish I could have given them zero star but it s not there the food was okayishhh service was also okayishhh nothing great about it just wondering the new chucks in the Milton has also Indian management is it from the same owner??? Coz they need to improve the fergus one Milton was good tho
I dont even know where to start. Last week my family and I were in for dinner. We ordered 4 different entrees and all were disappointing to say the least. The meat that I received had actually gone rancid, and when I brought this up to the owner who introduced himself as Montz, he was extremely condescending and rude. This wasnt even the worst part, we also watched the way he interacted with his young female staff and were very off put by it. As a business owner myself, this experience was far from exemplary customer service and I would not recommend anybody spend their hard earned money here. Do yourself a favor and avoid at all costs.
I love this place, just what Fergus needed! Great service and food :)
Food was really bad .we got burned fries and wings
Just came to this place for the first time, I m not impressed at all.. first off we order a bruschetta to start and the bruschetta had a wedge of a tomato cut up and place on, so we gave them another shot and ordered it again, this time it looked like a actual bruschetta.. 2nd I ordered the Cajun sandwich, my meat was super cold.. and had to get remade. Brought concerns up with the manager/owner who didn t seem apologetic or anything. I simply said I will not spend my money here. I suggest you guys don t either.. Lastly, upon checking my bill, my wife ordered the Buffalo chicken fingers the waitress asked if she would like Southwest Ranch with it instead and she said yes, but didn t indicate there was a up charge of $1.50. This place just seems like they re trying to scam people for a little pennies here and there. Be aware when eating in this establishment To the owner, you need to know how to talk to customers. Especially ones that bring complaints to better your business to surface
Very nice restaurant prices were reasonable food was cooked well and served fairly quickly.
This is what I was served as fillet mignon .
Horrible service
I recently dined at Chucks Roadhouse and had a mixed experience. The food was good, and our server, Anesha, was very polite and helpful, making sure we had everything we needed and providing excellent service. However, the overall ambience of the restaurant was ruined by the manager. She looked at us in a very rude manner and handed us the menu in a way that felt disrespectful. This manager, who was a lady not wearing the Chucks uniform, should be more mindful of her conduct and treat all customers without discrimination. The 2-star reduction in my rating is solely due to the managers behavior. With better management, this could be a much more enjoyable place to dine.
My recent experience at Chucks Roadhouse was a mixed one. While the food was enjoyable and our server, Anesha, provided exceptional service with her polite and helpful demeanor, the overall dining atmosphere was marred by the behavior of the manager. She approached our table with what seemed like a disrespectful attitude, which negatively affected our dining experience. Her conduct, particularly towards customers, regardless of their background, should be more considerate and professional. I have deducted 2 stars from my rating solely based on this managers behavior. With improved management, Chucks Roadhouse could become a much more pleasant place to dine.
I recently dined at Chucks Roadhouse with six friends around 9:30 PM and had a mixed experience. While the food was good and our server, Anesha, was exceptional in her service, the overall experience was marred by the managers behavior.She had a grumpy demeanor from the start and handed us the menu in a disrespectful way. Her approach significantly detracted from the atmosphere of the restaurant.Despite the excellent service from Anesha, the managers conduct resulted in a 2-star reduction in my rating. Improving the management could make this a much more enjoyable dining spot.
Last day me and my friends went to Chucks Roadhouse for dinner, I had a mixed experience. Unfortunately, the manager destroyed the whole vibe of the restaurant. She gave us an extremely nasty look and rudely presented us the menu. The manager, a female not donning the Chucks costume, ought to improvise her behaviour by being more responsible in serving each client fairly. Positively, Anesha, our server, was incredibly polite and accommodating. She made sure we had everything we needed and provided us with excellent service. There was also wonderful cuisine. With improved management, dining here could be much more enjoyable.
Amazing food and service. Smokehouse burger was to die for cooked to perfection
Great food
I came here with my family and the food was amazing best ever, we got some ribs and some apps and everything was delicious no complaints. Also the Service was amazing and kind and was on top of everything. DEFINITELY COMING BACK!!!
I went in to try the half price appetizers and was pleasantly surprised on the large portions. I had the most amazing waitress who had a great sense of humour, I believe her name was Kelly. If your ever there, make sure to ask for her section. I didnt wait long for anything and she was always checking in to make sure I was enjoying the food and drinks all with a smile and joke here and there. I will be back for sure.
Quality was meh, the owners don t seem very friendly and insist on arguing with customers. Overall not a great experience.
Compared to the Orangeville Chucks (that I would never go back to) the Fergus one is amazing....this place rocks!!
Good food and service!
Amazing service
Great place to go for lunch or dinner. Weve been there several times and have never had an issue. Service is fast, the atmosphere is always great and the food is always really good. I just wish that they had more options on their menu.
New and clean. Friendly staff and good service. Unfortunately the fish and Chips was mediocre. Seemed like frozen food deep fried and warmed up. I have been there before and like their smoked meat sandwich and burgers. Very noisy inside.
Food was terrible and service was terrible. I will never go back to chuck s in fergus. Lettuce was limp and brown, very wet trying to save it longer than necessary. They had ample staff but our server never once came to check our order. My food was wrong and I waited while my wife ate, then left without eating as nobody STILL came to the table.
So glad to have Chucks in Fergus! Been there several times now and the food is always great as well as the service! Awesome value! A+++
Terrible service. Waited 40 minutes for our server to take our food order. Tables around us(also served by the same server) came in after us and had their food. By the time I got a manager to take our order, we had been waiting over an hour. There was no apology from the manager or server. We were not asked if we wanted refills of our drinks, and were generally ignored altogether. That is of course until it was time to pay the bill. They were all over that. The server (who had ignored us) Came to ask three times if we were ready to pay(my son was still eating). If there were negative stars for service, I d be using them.
Managers sit around and do nothing while understaffed lol
Food , people and servers are all fabulous strongly recommend
Wonderful service would come again
Had an inferno burger and fries served by Michelle. Delicious food and great service! And soooo reasonable! Will be back.
Michelle was our bartender and is certainly an asset to Chucks .
Our experience was great right from walking in the door. We were greeted promptly, and chose our seat. Our server Michelle was awesome! We got our drinks, and our appetizer very quickly (we chose the goat cheese dip). We talked to Michelle about our menu choices that she helped with & she had knowledge on all the items, and we ended up choosing 2 steak dinners with a side of mushrooms. Steaks were cooked to perfection (med and med rare) and very tasty. My only complaint with the meal is having to pay extra for mashed potato s & I am not a fan of the vegetable being corn. I prefer a mixed or grilled veg when I am having a steak. Overall our experience was great. Michelle was an amazing waitress and made the experience that much better! A big thing to me in a space is cleanliness and the building as a whole was very clean, washrooms included. We would go back for sure!
I was hoping that chucks will bring some excitement to Fergus and being open late what I was looking for .Service poor,food hit and miss,management sucks l was there last night ordered my food shrimp tempura and Wings the guy sat beside me 14 minutes after me ordered a steak.to my right side was a party of six also ordered after me the owner brought the steak to the gentleman beside me they sarved the party and to make shrimp and wings takes 5 minutes max,so I asked the bartender where is the food she replied shortly so I said at this point to cancell the owner came no you have to pay or take it home at that time she pissed me off I only pay for the win then I will call the police i said go for it the most ignorant management ever gren in this business I allredy called her they ripped me off on hockey night they charged me double the amount I will never go back there there better pubs in town like Off Side,brew house just to name few.They Street you like we dont need you.We will see their empty establishment soon. .
Top notch service, great food and amazing atmosphere. Not the same owner of Arthur, I highly recommended this place for great time for group.
My family and I had to wait to be seated even though the place was almost empty. The waitress was super nice, and the food was okay. However, I m giving this place 3 stars because when they asked if we wanted any condiments besides ketchup, we requested mayonnaise. They brought us a half cup and then charged us for it. I have never paid extra for condiments at other restaurants like this!
Had the pleasure speaking with the owner was a very friendly gentleman very Gracious. The staff was a amazing looked after us right away our server was always asking if we needed anything else and the food was great quality as chucks is. I would recommend and definitely go back. P Kid-friendliness: We had 2 kids with us and our server treated them like adults ask them direct questions and working thru there gibberish to get them exactly with they wanted.
Visited this restaurant yesterday for lunch and had an amazing experience! Our server Jess was so friendly and telling us their beer specials and helping us with the menu, food was amazing and fast! She took great care of us and we will definitely be back to be served by her again! Thanks for a great meal
We were a group of 6 people,we ordered serf and turf our food was hot and cooked up to the mark, The manager checked with us twice Thats a very kind gesture. Its our go to spot now.great vibes,delicious food and welcoming staff.highly recommended.
We were seated, ordered water and garlic bread. Waited 25 minutes for someone to notice we still hadnt ordered our meals. People who arrived after us ordered and finished their meals before we received ours. Other patrons sat for at least 20 minutes before even having their drink order taken. Wait time for the food was half hour, for two burgers and chicken. Service was awful and when we made mention to the person running the restaurant, we got a very curt sorry. None of the kitchen staff wear any kind of hair net, gloves, nothing. We will never eat here again. Total time in the restaurant was an hour and 45 minutes. Most of that was waiting to be served and waiting on the bill. We could have just walked out without paying and no one would have noticed
We were seated and waited over 20 minutes with not one person even acknowledging we were there. The restaurant was not full and serving staff were at times standing talking with the bartender. We left and went to a different restaurant where we had our first drinks and appies in less than 10 minutes. The restaurant chain is good but this location needs to be better organized and train their staff better.
What an awesome place, food and service. Environment clean and open. Definitely recommend! Food : 5/5
We came into Chucks to have some drinks with some friends. When we walk in they mention that there will be a 20-25 minute wait as one of their fryers is down. No big deal, we said we were only here for drinks so the host went to go ask her manager if we could be seated. For some reason they said no and we would still have to wait 20-25 minutes. We left confused and a bit (a lot) annoyed. I didn t realize that having drinks was reliant on a fryer. This was my first time visiting and will definitely be my last.
Great place to go if you are looking for cheap and good drinks and food
Ive been to lots of Chucks and the one in Fergus has been definitely the best. Food always cooked right and quick to the table. Very friendly staff and owners.
Owner uses local companies such as ourselves, so we thought we would return the favor and support him. Staff very friendly and the food was great.
Staff is awesome, friendly and enthusiastic great owners and management! It s an absolutely amazing place
Food was great and service was great! Well done for a Chucks
Stunningly mediocre. Typical pub food. All of our items were overcooked, and we are talking simple pub fare. And perhaps you open up the purse strings and actually put tomatoes on your bruschetta. It s like the line cook is being compensated by how much produce he does use. BIG meh, save your money.
Good food and service. Prices are very reasonable
We had an excellent experience tonight. Dropped in between laundry loads and knew what we wanted and ordered right away. The hostess was pleasent and out waitress Kyla was very sweet, nice, efficient and aware we will kinda on a time line. The food was hot, fresh, and delicious . They even switched the basketball game to the Jays game for us. The energy was great in the whole restaurant. My first experience at this Chucks was definitely great!!!
This was the best Chucks Ive been too. They should invite the owners of other Chucks to see how its done!!
Not worth the time and money. Stay away. Will never go back and will never promote.
Had a great experience a few nights ago. Just opened up here in Fergus. Some growing pains but the place was full, we were seated promptly. The service was great and food was wonderful. Will return for sure. Food
Having to yell to someone beside you because the volume of a hockey game on a TV was so loud that kids had fingers in their ears doesnt make for an enjoyable evening. When asked about it and told theres nothing we can do about it......
Checks Bar is an absolute gem! The ambiance is cozy and inviting, perfect for catching up with friends or enjoying a quiet evening alone. The cocktails are super good, bursting with flavor and creativity. The staff is friendly and knowledgeable, making sure every visit is nothing short of exceptional. I cant wait to return to Checks Bar for another unforgettable experience! It s perfect place for night out.
Trustworthy and excellent food quality define this gem in Fergus. With the best staff ensuring a memorable experience, their cocktails are simply awesome. The vibe here is unparalleled, offering an ambiance that embodies the spirit of the town. A must-visit for anyone seeking top-notch dining with a perfect atmosphere.
Terrible. Very disorganized. Didn t have 40 mins to wait for drink order.
Best atmosphere for the family.
First time visiting this location, you can tell it s a new place with new staff and they are making it work, it can only get better. Good food, good price, good service. Was also nice to see a place pretty busy on a Tuesday evening.
Really enjoyed my ribs and sweet potato fries. The service was really quick and the staff were great ans smiling. The place was packed and still the service was great. Great family restaurant.
The drinks and food were so delicious , amazing environment and great customer service. I will definitely repeat. Must go !!
Attentive staff, awesome food and the best drinks. The vibe i found in chucks was unbeatable. Must visit guys.
great atmosphere but the service really wasn t good .. we were waiting over 20 minutes for drinks and our bills were brought to us and everything was mixed up between both couples it was our first time going and we went for the leafs game and honestly I dont think we will be returning .. not a good first experience
For a new chain establishment, the customer service is poor. Waiting 20min for just drinks before even ordering a meal. Our waiter is showing a lack of experience and effort. Now knowing, This restaurant definitely will NOT be my first choice to go to.
Off to a terrible start. Waited 15+ minutes for someone to come to the table and once the drinks were ordered, we waited 30+ minutes before deciding to leave. Dont waste your time like we wasted ours. Garbage service.
Ambiance was good and staff were helpful
I saw the reviews and decided to visit this place and it s totally worth it. 95% of the reviews are good but i guess other 5% aren t mature enough.
Food quality and service are awesome. Must visit with your family.
Absolutely amazing. Good food, good service. Ample parking. We love coming here. Food
So nice to sit back and enjoy a good meal, served by a smiling attentive server, in a clean, well lit environment. The only problem was... no room for dessert. We will definitely be back. Next time, I will start with dessert. :-)
Dive into a world of flavor at this vibrant Fergus hotspot, offering an array of tantalizing veg options alongside classic favorites like spinach dip, loaded fries, and nachos. Explore the diverse menu while sipping on funtastic drinks, from creative cocktails to refreshing mocktails. With something for everyone, its the perfect spot for a memorable dining experience.
Savor the flavors of the southwest at this esteemed Fergus eatery, where culinary excellence meets trustworthiness. Indulge in a delightful Southwestern salad, followed by succulent lobster tail and perfectly cooked steak. Accompany your meal with a refreshing Caesar drink or a unique cactus mocktail. Impeccable service and a vibrant atmosphere complete the dining experience.
Indulge in culinary perfection at this Fergus eatery, where every dish, from succulent steaks to juicy burgers, delights the palate. Pair your meal with a refreshing Caesar drink or a unique cactus mocktail. Trustworthy service, excellent food quality, and a lively vibe make it a standout choice in town.
In the heart of Fergus lies a haven for food enthusiasts. Trustworthy service, exceptional food quality, and a welcoming staff create an unforgettable dining experience. Indulge in their tantalizing cocktails amidst a lively atmosphere that embodies the essence of the town.
How come all the good reviews are from people who work there? And they comment on the owner not being the same as the Arthur location, because that place is atrocious yet I recognize him from the Arthur location when he tried to make me pay for the frozen bread that was served. Only been here twice and wont go back. Its going to match the Arthur location in no time.
Amazing, clean facility! Fast friendly service, owners are very personable and happy. Have had many meals since opening and enjoy it all! Try a T bon steak or the strawberry pecan salad!!
Food service and atmosphere was great! I had Sydney serve me there and she was absolutely the friendliest person to serve and help me, I will go back again and again!! Parking: Busy restaurant and lots of parking with spot for handicap
Food was amazing! So much better than Arthur. Will definitely be coming back!
Beer was cold and serviced with a smile.
I really wanted to like this place as it had the potential to be a decent go to spot in Fergus. I was very disappointed. Clearly the morale is low. The staff appear to be very unhappy and not working together are a team. The service was terrible. The food was mediocre at best. Very unorganized restaurant. Managers appeared to treat the staff poorly Anyone I mentioned my experience to has indicated that theirs had been similar. Definitely will not be back !
A Mouthwatering Feast at Chucks Road House Bar & Grill in Fergus! Felt like home I recently had the pleasure of dining at Chucks Road House Bar & Grill in Fergus last Friday late night 17 of may with my colleagues , and I must say, it was a feast for the senses! Let me start by raving about their steaks. If youre a steak lover like me, youll be in heaven at Chucks. The steaks are cooked to perfection, tender and juicy with a flavorful char on the outside. I opted for the stake bites, and it was absolutely divine. Each bite melted in my mouth, and the seasoning was just right. It was a truly memorable steak experience. Now, lets talk about their fries. Chucks Road House knows how to do fries justice. They are crispy on the outside and fluffy on the inside, just the way I like them. Whether you prefer shoestring fries, steak-cut fries, or sweet potato fries, they have it all. The portion sizes are generous, and they even offer unlimited fries, so you can indulge to your hearts content. Trust me, you wont be able to resist going back for more. And lets not forget about their wings. Chucks Road House has some of the best wings in town. They are perfectly seasoned and cooked to perfection. Whether you like them hot and spicy or tangy and sweet, they have a variety of flavors to choose from. The wings are crispy on the outside and juicy on the inside, making them an absolute delight to devour. Pair them with a cold beer and youve got yourself a winning combination. In addition to the fantastic food, the service at Chucks Road House was top-notch. The staff was friendly, attentive, and knowledgeable about the menu ( Especially Mr Monts you re awesome thank you for you warm welcome almost felt like home ). They made excellent recommendations and ensured that our dining experience was nothing short of exceptional. The ambiance of the restaurant is casual and welcoming, making it a great place to relax and enjoy a delicious meal with friends or family. In conclusion, Chucks Road House Bar & Grill in Fergus is a must-visit for steak, fries, and wings enthusiasts. The quality of the food, the generous portion sizes, and the friendly service make it a standout dining destination. Whether youre craving a mouthwatering steak, crispy fries, or flavorful wings, Chucks Road House will satisfy your cravings and leave you wanting more. Trust me, you wont be disappointed!
Marie is the hardest working and nicest lady I have ever met :)
Went tonight for first time great service very friendly staff
Was there Tuesday for dinner Had the cheese and bacon burger and frys was amazing good atmosphere
Had a wonderful experience! Service is little slow but will probably improve while time goes on as they are still new Food
Great spot, food was delicious, nice drinks selection as well. Atmosphere was great. Service was superb. Thanks for a great experience, we will be back again!
Excellent food, served by a very pleasant woman.
Raw chicken
It s has most delicious food ever and some people compare this owner to the Arthur owner but they both are different owner n food are different too. Lovely atmosphere and great service
Staff is incredible. Marie behind the bar is Fantastic. Great personality and helpful with menu questions. And on point with refills! Thanks Marie
Came in for a quick bite and a couple drinks! I sat at the bar and was served by Michelle, great service and attention to detail even with the fact that I am extremely picky! Drinks were tasty and food was delicious but I will definitely be back for the service over anything:) Thanks again Michelle!!
The food was great but the service was better. Our bartender Michelle gave us excellent service as she was very talkative and tended to our every need. Overall great experience.
The food was really good and reasonably priced. The bartender Michelle is lovely and took good care of us. Will definitely be back!!
The food was excellent . Location is also great. The staff was very friendly.
Service was good at fergus location. Food was terrible, ordered a t bone steak medium rare. It was very well done , dry, and super thin. Almost burnt. The fries was such a small order. My son got the bacon cheese burger. Bacon was over cooked and hard, burger was dried out and over cooked. I will not be going back
Great place Delicious food Excellent service Food : 5/5
Was in the other night, had Kelly as our server, absolutely a fantastic girl , friendly, help and all smiles. Service and food was fantastic! Definitely worth the visit, will be going back!
Awesome ambiance
I really liked the vibe of the place. The food is super delicious! I would recommend Chucks burger for sure! A definitely go to place!
Every bite was a delightful journey of taste and texture, absolutely superb. Must visit place.
The food is delicious, with options ranging from juicy burgers to fresh salads. The atmosphere is lively and welcoming, and the staff is super friendly. Its a great place to enjoy a meal with friends or family.
Nice place to party, eating out with friends while watching game
I had high expectations for chucks but I was disappointed fast. Salad was soggy with almost 0 dressing, lobster was GROSS, my burger was so incredibly dry, the game was so loud our waitress couldnt hear us when she wasnt too busy chatting with other servers when we needed something, we had to go up to her to get her attention. All in all absolutely terrible experience
I recently dined at Chucks Roadhouse Bar and Grill and was thoroughly impressed with the overall experience. The atmosphere was lively and inviting, with a cozy western theme that added to the charm of the restaurant. The service was top-notch, with friendly and attentive staff who made sure that all of our needs were met throughout the meal. The menu offered a wide variety of options, from juicy steaks to savory burgers, all cooked to perfection. The prices were also very reasonable for the quality of food that was served.
Boston who? Chuck s rocks! Great hot food. Friendly attentive staff at prices no one can beat! Welcome to Fergus Chucks!!!