840 St David St N, Fergus, ON N1M 2W3, Canada
"There's a Burger King® restaurant near you at 285 Queen St East. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Brampton, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years."
I have been to lot of Burger King but this one is amazing and the staff is very helpful and fast. The dining area was so clean. This Burger King is just amazing i will come again all the way from Toronto to just meet the staff again. Once again these guys are amazing.
I tried eating here again because I love Burger King. Never again! A lot of those reviews seem fake. Every time I've come here, staff is rude, food is awful, the whole place is a filthy mess. I purchased a Whopper each time ive been here, its never been a great experience. A tomato should at least cover most of the patty. This is not the first time this has happened. Last time, I went into the restaurant to eat. Asked them politely to at least add another slice of tomato since it was so small (smaller than a pickle), they gave me a new burger with a tomato barely bigger than the first! I understand saving money, but if an item is that small, dont put it on the burger! Or put multiple. At least keep your customers happy! I highly recommend avoiding this restaurant. I hate this place. Never again will I eat here.
Really good burgers. Yes it's fast food but BK just seems to have an edge for great juicy charcoal burgers. And don't forget to try their onion rings.
Sujan served us as we went in to this particular Burger King for the first time. BK has always been our choice of fast food . Five stars to Sujan’s hospitality and customer service.
I don’t usually leave reviews, but ever since this BK opened, it’s been a mess inside. Today I went in to see if anything changed, the floors were slippery for some reason, maybe they used a different cleaning product, but everyone was complaining about how slippery it was.. two staff sitting down were laughing at people, and when a customer went up to tell them that this is a danger, they didn’t say anything and just laughed… whoever is managing this BK needs to get this place in order. Seriously. Also… if the floor is slippery from whatever you folks put down, at least put one of those signs down so people could be cautious?.. Seriously, get your stuff together.
I am vegetarian, every time I order the impossible whopper it is made to order. You have to wait a few minutes for it but totally worth it. Staff is so super friendly. Even apologized for the wait which was not necessary as I was so happy it was made fresh! Fries are delicious when hot. I always ask for hot, fresh salted fries and last time I got it and was soooo good. Today they were luke warm.. my only complaint. In my last order I tried the onion rings which I don’t recommend. Not crispy and flaky and fake tasting. I like a crispy panko type o ring and this was not that. In today’s order, I forgot to ask for any side sauce etc. but was pleasantly surprised that they gave me like 5 or 6 ketchup packets!!! Thank you!!! It was so appreciated!! Overall, being vegetarian, this is an amazing yummy option. And again, the service is amazing!!!
Every time I have visited the Burger King in Fergus, I have been very impressed by everything. The service provided by the friendly staff is outstanding, and on my second visit the staff member recognized me from my first visit at least a month earlier! The food is great, and the coffee is to die for. I usually eat in and do some work on my laptop. There are power outlets at virtually every table, unlike many other fast food restaurants. Seating is comfortable and the place is kept clean. The decor is simple and attractive. This Burger King is definitely my favourite place to hang out in Fergus!
When did customer service and cleanliness stop being important in a fast food environment. I want in to the restaurant because the drive thru always takes way to long. This is the first time I have been inside though I have used the drive through a number of times. After 30 minutes I had to go ask for my order and they had closed the order and I had to re order my order. The chicken sandwich was soggy and the free mozza sticks for the 30 minute wait were hard and cold. But that's not the worst part, they had garbage and food all over the place. This store was brand new a month ago and look like this now. Your serving food, the entire kitchen should be spotless! This will be my last mean here.
Whopper is spectacular
whopper was cold and soggy
I ask for no sugar for a reason and to get that through there tiny brains seem to be hard worst place food takes like eating horse meat would rather eat food off a dirty floor then go here
Love Burger King
Terrible
Had great experience!!
Staff working tonight were fantastic. I was distracted while ordering and I left something behind from my order. They made sure I got it before I got to car. So appreciative. Parking: Construction on lot.
Worst burger king. Gave this location multiple chances. No wonder its never busy.
Very professional and polite staff and food is good.
I noticed that in the beginning when BK first opened fries were hot and fresh. Now they are old and cold. Dissapointed. Update: August 28th They are back to making fresh fries again! Food
Awesome experience, great HOT freshly cooked food, clean and friendly staff Side note really great music Food
Went in late night, was going to get a late night snack but had to go to the bathroom first.... cockroach crawling on the wall in the bathroom... oped against getting food.
Visited Burger King in Fergus, disappointed with this location .. couldn t understand drive thru person had to go inside, drive thru and in store smelt terrible and $35 for 2 combos. Won t be back.
Love new Carolina BBQ Chicken Sandwich
Pretty slow service
Great Place Clean food is fresh.
I like this place
Their cheeseburger was delicious, theyve got some interesting offers, fast & Friendly service & well maintained atmosphere.
Great experience and service was so amazing.
Best food in the town. Buns and chicken tastes soo fresh. @Sagar does amazing job.
Food was fresh and also they are great deals going on .. amazing staff as well!!! Will definitely gonna visit again
Quality of food was top-notch .. i tried there sunmer drink which was really good .. the service was oustanding .. also they have great offers everytime i visit .. highly recommended !!
Fresh food and fast service.
Food is always fresh and delicious. Friendliest staff ever! Keep smilin BK Fergus. You folks do a great job!
Must try their chicken sandwiches and sides. Yummy
Burger King is awesome! Their flame-grilled burgers are so delicious, and dont get me started on those crispy fries. Its definitely a go-to spot for a tasty burger fix! Whats your favorite thing to order there?
Absolutely! Another popular item at Burger King is their Chicken Fries. Theyre like chicken nuggets, but in the shape of fries, making them fun to eat and oh so tasty! Have you tried them before?
I just ate at this Burger King location and I was so impressed at how delicious the food was! I ordered 2 Whopper meal combos (one for me and one for my mom). I added cheese and bacon to both burgers. The employees were so friendly as well! The food was done very quickly. Im so happy with my experience here! Vegetarian options: There is a vegan burger here that can be made vegetarian with the addition of cheese. Its called the Impossible Whopper. Its excellent! Dietary restrictions: You can request vegan meals and vegan options Parking: There is tons of parking here. Kid-friendliness: This restaurant is a great place for kids Wheelchair accessibility: This restaurant is fully accessible
Terrible service and quality of food. Don t bother with the drive-thru as they make you pull out front every single time. Go inside and realize how filthy it is and you ll never be back
Vegetarian options: Veggie burger. Food
Dinning area is obviously not deep cleaned often, if you look in the back you can see the kitchen isnt often cleaned too, last couple time bacon has been not fully cook and cold. One burger will be drowning in sauce the next dry with little to no sauce. Very inconsistent, you go to fast food because its the same every time and that just isnt happening here. Very sad to see all the fake reviews on here. This location was so hyped up and welcomed on that side of town but just dont hold any standards
The food was amazing and all the staffs were really friendly. The overall experience was really good.
For me the service was fast and good cooperative and helping staff the food was served fresh
Burger Kings chicken sandwich is tasty and their service is excellent! The chicken sandwich at Burger King is delicious and their staff was really friendly!! Food
I recently had the pleasure of visiting Burger King Fergus, and I must say, it was a delightful experience from start to finish. As soon as I walked in, I was greeted with a warm atmosphere and friendly smiles from the staff. The flame-grilled burgers were absolutely delicious, cooked to perfection and bursting with flavor. Plus, the attention to cleanliness and quality made me feel right at home. Overall, my visit to Burger King Fergus left me thoroughly impressed, and I cant wait to go back for more!
4 parking spots only
Food is as expected except whoever is in charge of salting the fries. If they worked for the city our roads would be clear all winter!
The best burger king i visit today . If you spend money here they worth your money with the taste . Nice service staff & Manager and total management. Thanks see you soon
Love the friendly staff and quick service at Burger King Fergus, the food was fresh and delicious. I am totally happy with this location and recommend everyone to visit there.
Really impressed by their service. Highly recommend
I like the environment and the food was best among all the kings.
Impressed by the taste and freshness they served. Compared to other Burger King, I went in last 6 months, this place have got the best taste.
I have visited here today. I would recommend this store to everyone since I got a wonderful experience from the store. Food quality is great and the ambience is very pleasant. Manager, Ms Sandhya she was so polite and humble and I have noticed the way she is treating the customers
Everything is perfect
Everything is excellent.... especially whooper ... Kind and helpful people
Everything is perfect and staff is very good
Very good place to visit in Fergus. Staff is very good.
I visited here and I saw the atmosphere is very good and the staff very humble and kind nature I love the food also if I visit Furgus again I will love visit the Burger King again . And thank you for the meal again.
Super quick service. Always really clean. Love the staff.
Excellent Customer Service! Always smiling staffs. Appreciate Sandhya!
Tried new Angry Poutine on my friend s suggestion! It was absolutely delicious! Will be back again!
I recently visited Bergur King and tried crispy chicken sandwich it was awesome.The chicken was perfectly crispy on the outside and juicy on the inside.overall,I was satisfied with my meal and would definitely recommend it to others.
Messed up parts of my order very slightly on multiple occasions; super nice staff always willing to rectify the issue even very shortly after they officially closed their doors for the night. (11:02pm)
Loved it.
Ive ordered here half a dozen times. Theyve only got my order correct once. Theyre frequently missing things or just give me the wrong thing entirely. Ive also witnessed other people having to come back to get their order corrected. I was giving them some time when they were brand new but its been months and they still cant get anything right. Avoid at all costs.
I visited first time & i can say outstanding service of food as well as employees
This location offers a variety of tasty burgers and fast food options. The Whopper is a classic favorite, and their menu provides a good selection for different tastes. The service is usually quick, and the prices are reasonable. Its a reliable choice for a quick and satisfying meal. The staff is courteous and quick.
Normally, the food is good but today the fries were deadly salty. If, it is repeated it will be my last visit and I will not go back. Time will tell.
I ve been here a couple times and both times the chicken fries were dry and overcooked. Drink sizes were mixed up. Sauce wasn t given. The service is terrible. The people working don t even seem to know anything about their own products. Very disappointed with this Burger King.
Food excellent and service also good
Great breakfast! Never mess up my order always fresh and hot!!
Very nice staff, including Sandhya, served us
Loved the angry whopper meal, fast services and clean restaurant.
This is my new favorite location. The staff has been very friendly and helpful. The food is top quality and they never miss my customizations. Overall I think this is the best burger king! Food
Poor food, stale and it was so smelly! Please improve the quality of oil you are using.
it was a good experience. food was tasty and served well.
Amazing food. Good employees too. They were so friendly. Nice and clean environment
Food is so delicious and staffs are very friendly and clean sitting hall Vegetarian options: Veggie whopper Food : 5/5 |
I glad that i choose this location. Staff was friendly and they suggest me some ways in which i can get my food more cheaper. I will definitely come to this location again.
Got a good customer service experience with nice smile
I had a very welcoming experience when I visited Christmas eve with my 2 sons (ages 6 and 1). Our food was so good and still hot. They were so nice and didnt rush us at all, and we took about 45 minutes. After we left I realized they were actually waiting for us to so they could close but I was blown away by the outstanding service and friendly nature of the 2 people who I encountered while there. I highly recommend this burger King location. If youre the owner reading this, I recommend that you give praise to your employees who were working that night, I was very impressed by their positive and caring attitudes. Kid-friendliness: Amazing, gave crowns to my sons
Fast and amazing customer service, I enjoyed the music and the garlic whopper. Will be back here for more.
Fastest drive thru, was in a rush and got my food in no time. Vegetarian options: Impossible was tasty Food : 5/5 |
Food was delicious, super nice people! Great workers. Definitely will be coming more often!
Oh, let me tell you about the sandwiches at Burger King! They have a wide variety of options, from classic cheeseburgers to chicken sandwiches. And their customer service is top-notch too, always friendly and helpful!
Burger Kings vegetarian options are commendable. The veggie burger was flavorful and satisfying. Customer service is top notch.
It was great experience and I will definitely go there again for a burger.
Nice experience at this burger king location especially with manager Mr Sagar . Must recommend
I ordered off Doordash and when it got here my fries were undercooked my burgers bun was wet and moldy the patty was undercooked. The only thing they did right is my drink and its hard to mess that up
Simply enjoying the deals going on here. Friendly and quick customer service. Will be back.
I had eaten crispy chicken sandwich that was awesome. The place was neat and clean. And I recommend everyone this place
The Burger King is new in the town..I visited with my friends..food was delicious, staff is very active and friendly. Will be back here for more
Order made wrong, wrong, wrong!
The best crispy chicken burger..which i had eaten at this location
Yummy, double whopper fries and they have a nice iced tea machine. My go too!! Good food. Thanks.
Food is good but staff a little slow!
Place looks nice, staff is ok, some of them are rude, but the food tastes like wet tree bark
Our food was served Late they don t know what they re doing. I was supposed to get changed back, but they didn t give me any change and I told him I said no. And I asked her Bradley Sunday and I got a blended one and my friend asked for one and she got chocolate sauce instead of caramel. And the brownie is like a rock. In the blended sundae thing was watery.
Amazingg staff! And the owners are sweet! Food
Service- the person who took our order didn t really speak English and was hard to order from. And we had to wait 15 minutes for our order food- pretty good food overall Atmosphere- the place was clean and it looked nice
They make the food horribly they add way to much sauce and the foods cold constantly from my 3 experiences
Overall great experience and and good service and great food quality
*** all 5 star reviews so far are obviously from employees, or family*** Its obvious they just opened, the staff are pretty lost. The onion rings were cold and soggy, absolutely foul. For weeks Ive been trying to order breakfast to try, and they still arent open until 11, even though their menu says 7.
Burgers were horrible. Pops were watered down....took 20 mins in drive thru for us to get the terrible food. Service is terrible
Half the 5 star reviews are clearly from people that work at this location. You can tell by the name! definitely worth the drive to wendys, they actually put bacon on combos that are suppose to have it.
The entrance was full of trash, baloons all over the place popped garbage food. The whole place was filthy. The windows the doors the floors the tables the chairs. I had to wipe our table there was not one table clean or chair or booth. My wipe was black. NO EXCUSE. The drinks area was totally trashed like teenagers came and messed it up. But the worst part is one of the workers walked by and did nothing got himself a drink and sat to eat. The place was empty NO EXCUSE. Lazy. The burgers were soaking wet, the pop was watered down. The condiments were way too much. There was a sanitation bucket on a table just left there for an hour no one moved it. Again a worker sat by it never moved never cleaned a thing. The kitchen was trashed and disorganized things on the floor. The whole place was filthy. This place needs to clean their act up. I will NOT be back again. We were so excited to have a Burger King in Fergus but we won t be returning. It is horrible I feel I need a shower after my experience.
Disappointing experiences would be an understatement. The drive-thru service was slow, taking 20 minutes to get our order, even though there were only two cars ahead of us. To make matters worse, our order was incorrect when we received it, so we had to park and go back into the restaurant to have it fixed. This added another 15 minutes to the process. Unfortunately, even after the second attempt, the order still came out wrong. We had to wait an additional 10 minutes before finally receiving the correct order, but by then the food had become cold. As if that wasnt enough, leaving the parking lot was nearly an impossible challenge because the drive-thru line was blocking the exit for those who had parked near the building. It took us nearly an hour to receive the correct order and escape from the poorly designed drive-thru. Needless to say, I wont be returning to this restaurant
I have been trying to visit the new restaurant for breakfast since it opened. The drive-thru is always blocked off. I decided to go into the dining room. The sign on the door says they open at 7:00 am. I stood at the front counter for almost 5 minutes. Nobody was at the front counter. When I finally peeked my head around the corner into the kitchen, there were two employees that barely acknowledged me. When I asked if they were open they said no. This was at around 9:00 a.m. Why then was the door unlocked for customers to come in? Honestly Im so turned off by the lack of organization to be open and functioning when you are supposed to be, that I likely will never come here nor will I recommend anybody else to. Good luck with your new business if youre not even willing to serve customers.
Good experience-- nice staff, clean and prompt. I wish all the best to a new business in town and good luck to the staff who must be going through a stressful time, working out the Kinks not to mention facing a very critical public. I am appalled by some of the racist comments in several reviews. Im hopeful that its the minority of people in Fergus who share these views. I would challenge all of the negative reviewers to work in this environment for a week and/or try to have empathy and understanding for those on the other side of the counter.
For all the people complaining, it s Burger King. Not a five-star restaurant. Despite all of the complainers, we decided to take a chance and found that the poor reviews did not reflect in our visit. Food was good (again people, it s Burger King) store was clean, service was quick.
Reading the cocky arrogant responses from the owner,like firing and deporting employees.The owner sounds like a douchebag. Looks like the owner deleted all his horrible responses,still a douche!!
My wife and I went to the new Burger King today on St David St North today. We were very impressed by the people that served us and the size of the burgers. The burgers are larger and have much more in them that any others we have been to. The price is better as well which is a bonus. We will definitely be going again!!!
Really friendly staff and good music, nice location with an amazing choice of burgers and great deals. Will be back for more. Vegetarian options: Impossible and a veg burger Kid-friendliness: Offered crowns to all kids
Food is great, but corporate needs to do better. I cant even look at offers let alone the menu online unless I sign it. Really makes me want to be a guest. I have given atmosphere 1 star only because their web page is part of their business. Web page is way to complicated to navigate.
Been here 5 times now. Everytime has been great !
I went first time it took long and the service was super slow.. i went recently 2 times the service was very fast i didnt expect the staff to improve this fast in their service i myself is a very happy customer and for surely will be back.
The staff was friendly and the food was fresh and delicious..best burgers in Fergus
Great experience!
I ve gone here about 5 times since it opened so I m leaving a very justified review. This place hired absolutely no one with any form of intelligence it seems. Drive thru takes 20-30 minutes even if no one else is in it. You try to use app Coupons and they have no idea what to do. After that disaster is sorted; you re then being given cold food, the wrong drink, and then to realize the order is wrong or missing things. Absolutely useless this place is. One of the worst food places I ve ever experienced. Whoppers always charred and over cooked. It s crazy how bad this place is.
Such a good restaurant food is too good and the staff is super cool specially manager named Nirmal, he is very gentle and respectful.
So had coupon for buy one whopper get second one free. No fries nor drink, just the whopper Got to the till, and clerk said it is 14.00. I said coupon is buy one get one free and u charging 14.00, she said yes. I said cancel order. And went to A & W and got 2 teen burger combo with coupon 14.99
Came here 3 times and received the wrong order and the food was cold!!
Staff was friendly, food was very good for fast food and was out very fast. The quality was good and I would definitely go back again. Overall pretty good for fast food!
Food was hot and tasted good would go back again
The drive thru lane is extremely tight. My truck barely made it around the corners and the tires were rubbing on the curbs just to get thru.
Love Burger King
Typical Burger king food. It was good. Some growing pains with a new location and new staff. Understandable. Atmosphere meh. It is clean and all but the music in the background was awful. Would rather have no music than the song list chosen. Not the best family environment with half of the songs have censored out lyrics and some are not censored and should be.
Never had a hot fresh whopper before. This burger king has served me twice hot juicy burgers. Keep up the good work
Super delicious fresh food! The staff was the best.
Good place and the food was fresh.
Good service, friendly staff and clean environment
One of the best place I ve eaten on.. Original Chicken Sandwich is my fav here!
I like the fries with vinegar here. I would also recommend you to try the Garlic Wrap. It s awesome!
Peaceful environment and hospitality was awesome.
Good services . I will visit again.
delicious food with adorable environment and specially Fruitopia was mind blowing i will Definity revisit.
Drive thru is amazing they are very fast and active also good staff surrounding and the food was fresh ..will definitely visit again
First time I came here it took 20 mins wait in the front line I went back the second time hoping for a better experience and my order was a big order too it was ready and i just had to stay for 3 mins for the entire wait time. The improvement was beyond expectations and I will definitely be a happy customer here.
Excellent burger - the best Whopper I have ever had!
Very slow service
Was enjoying my fresh snack with Burger King!
We hoped the growing pains for the new place would be done by now but they are not. Poor communication with person taking our order who did not understand no bun. We received our cold food after 20 minutes in an empty store with no condiments which is apparently part of the no carbs when you ask for the burger without the bun. The order was messed up on what we received and the grainy butterscotch sundae was so bad, it wasn t eaten. Worst onion rings ever. Disorganized and even though staff tried to make it right we won t be customers here again. AVOID this place! Dietary restrictions: No clues about gluten free and didn t understand what it meant.
I have seen cleaner barns. Dried food on the tables, so they look like they havent been cleaned in days. Slow service lead to cold food
never seen more rude customer service. absolutely disgusting how these employees treat customers.
This business is new, so I waited until today to visit. It was busy, because it was the noon hour. The wait was not unreasonable though. Cleanliness was fine, and the staff were pleasant. I had the fish sandwich, and it tasted great. It was a pretty good experience.
Best fast food restaurant in this town. Juicy and yummy burgers ! They have clean and good space to have a perfect family time!
Sandhya suggested me to try Roasted Garlic Wrap. It was awesome. Restaurant is also clean and tidy! I really enjoyed my lunch there! Staff are friendly too!
I tried Spicy Crispy Chicken here. It was really tasty and tempting. I just loved it. I love burger king.
I have a hard time leaving a 1 star review for something like this.. but common.. you couldnt squeeze any vehicle through that ridiculous drive through.. it s so incredibly tight even for smaller vehicles. Parking: You couldn t fit your big toe through that drive-through..
I was so much excited for the burger king in the town. This is my fav go to place whenever i think to relish some burgers and wraps. Spicy chicken wrap and original chicken is my favourite of all. Ambiance of outlet is really good, staff is very active and supportive. Special thanks to the Sandhya, for the suggestion of the burger and wraps.
Amazing food and so much variety they have. If I am talk about drive thru it s I got my order with in minute and also dinning area is so pleasant. Food
I am usually fond of spicy food. Sandhya suggested me to try Ghost Pepper Nuggets with Ghost Pepper Ranch dipping. I fell in love with Ghost Pepper Nuggets!