Wendy's in Fergus

New clean location is nice service is fast food is hot only complaint is the cost

Food was fast and yummy

The food is mediocre, the best thing on my opinion is the baconator. The food there is very filling and will leave you with a full stomach. The fries are very tasty as well the drinks. Service is friendly and are able to give you anything you need. I did find a hair in my fry which is not ideal. I would recommend to anyone looking for a good fast food place. Btw, they really put the fast in fast food

they made my burger before any thing else that i ordered and almost gave my chicken to someone else and the fries took forever and they aren t even good

Clean, friendly, helpful service. Good food!

The register screen is not working again it does not take a rocket scientist to reboot it the order taker does not have your 100% attention she is always looking over while customer is trying to place an order. Can the manager please fix the screen so I can see with my own eyes what my purchases is.

Arrived at 9:40pm and was told they are closed even though it is supposed to be open until 10pm. Other restaurants in the same plaza are all open.

Its a Wendys.

Lettuce on my salad was clearly not fresh . Lots of brown tips. Other than that, food was to be as expected. Quick service but food quality wasnt up to what I was expecting

Well looks like my 15 year old daughter is not getting a job at Wendys Fergus it is 100% India working at this location. Our caucasian children dont stand a chance in Trudeaus Country!!!!!!!! Dont know if your store has new owners or what. But your food has gone way down hill. You cant even get orders right even when no one is in the store or in the drive thru. Probably because you didnt understand me. Even when I went in to get my daughters order fixed 9 of the employees were talking in there own language. Thought this was against policy!!!

Typical Wendys. Friendly service, quick delivery of food. The restaurant was clean. l had a cheeseburger, fries, and vanilla frosty. Its very tasty.

Very fast and real clean place and busy place

Overall this place is good but have been going to this location every week to eat in with the family. And I know it s small but they never have the ketchup in the pump. And then I ask them to change it. ( keep in mind there not busy at all) and then give me 2 or 4 of the ketchup packets for 2 adults and 1 kid!

They are always so fast there, it is obvious that they already have the burgers made ahead of time but I don t mind a little bit soggy bun for the speed. I would love it if they offered all day breakfast so that I can try it

Staff is not very polite and chicken wrap had no sauce, poorly made. Will be going down the road

my beloved hammed burg, I see you, we have no beef (but you sure do) Your sauce creeps into the corners of my mind like a sponge absorbes spilled milk and tears. I miss your green light lettuce and red flag tomato. Tell madam Wendy I love her. (I love you) Yours sincerely, Burger enjoyer, (M, 20)

I forgot to ask for no mayo and they just made me a whole new chicken sandwich I m very happy with this Wendy s I will be coming back again 10/10

We really like Wendys but this location is hit and miss. I dont recommend going here due to the staff not giving a s#@! especially after 9pm they act like you are inconveniencing them. Will get your order wrong on purpose it would seem. Please get some adult supervision at this location. The big ignorant white kid who thinks he is a tough guy might be the problem.

Went through the drive through. Asked for no tomato on my chicken sandwich, but they put it on anyway. Hubby drinks Diet Coke, I drink regular Coke, they mixed up the pushed markings on the lids and gave us the wrong drinks. Food was good and hot, very fresh. Wake up, drive-thru workers.

Wow the Chili was amazing! So filling and flavourful. Burger was not bad, gravy I got on the side was next level. Definitely recommend the chilli.

The restaurant was freezing. I had the duo chicken wraps, and they were very bland. Four or five little chunks of grilled chicken, a couple of pieces of lettuce, a handful of cheddar cheese and some mayo. Needs some spice/salsa. Better luck next time. Food

It s disgusting, really really dirty place so many people and nobody mope the floor, everything stinky and sticky, washrooms worse part, don t recommended at all

Great atmosphere and nice employees. Good food and quality.

Love this place.wendys doesnt disappoint

5 stars, for a Wendys. Its a new build with all the amenities, a patio to eat on, a drink machine with a variety of options. They got my order right and were fast and friendly.

Good

The staff is very friendly! They are always quick and provide excellent service!

Same as any other Wendy s. Fast food. Wait times are longer

I gave it four stars because honestly even though its delicious its Wendys how can you give it more but thanks Dave

Lettuce was disgusting 1 week ago

I don t usually leave reviews, especially for a big company unless i had a terrible experience. My parents and i went through the drive thru on monday, jan 30th (hopefully you can decipher who was working that night and get this review to him). We ordered, normal experience, we paid, just a regular teen working that window with no expression. Then we got to the window to pick up our food and the young man who is as working just made me smile. He was so polite, chipper, sweet, honest to god it brought my faith back into humanity to see a young person taking pride in their job, working with a smile on their face. He told us to park our car and he would bring out the chicken because it would be a few minutes. He brought us our food in nothing but a t-shirt while it was freezing outside, and again was just a ray of sunshine. Young man, i wish i got your name because i really wanted to let you know how much your positivity made my night. My partner and i spoke the whole 10 minute drive home on how happy you made us and how nice it is to receive service like that. Keep on shining!

Always quick and friendly

Clean and bright Parking: Not a lot of spots available with the snow load Food : 4/5 |

Fast and hot .

Cleanliness - to be perfectly honest I didnt know if I was walking into a Wendys or an operating theater (for those who dont know, an operating theater is a place where they perform surgeries) this place was that clean! I made sure not to leave any garbage around...one should not mess with perfection. Service - polite, friendly, and fast... enough said Food - as tasty as any Wendys Ive had... I usually dont leave reviews of fast food places but I couldnt resist in this case. Go eat here, you will enjoy it!

They forget cheese and if you let them know their offer is just to ensure cheese is on next burger. Rhonda are you joking? Comp the burger.

If I could give 0 star I would. Went through the drive through and had to go inside over 3 times because they messed the order. And then failed to give half the food. By the time I got to eat it was stone cold. Will not recommend this spot and should have gone to McDonalds. No straws either for the drinks. Messed up 3 orders. 1 of those 3 orders was messed up 2 times. When going through drive through should not need to return back 3 times.

Usually freshness and quality!!

Worst wendys. Both times I went i I said NO CHEESE WITH MUSTARD IN BAG, I get extra cheese and no mustard BOTH times. Never coming here again the owners need to see who they have working for them.

My spicy chicken burger was raw, and when I went in they showed no interest in giving me a properly cooked sandwich. Cmon guys get it together

Normally I have a great experience at this location. Upon using drive thru today they were a bit pushy on trying to get me to take a different type of chicken sandwich because they didnt have one of two ready. I told them Id wait for it since it was what I ordered.. even though they didnt offer to put one on for me. It was not busy, there was maybe one car behind us. Then after rushing everything out the window to us, we realized upon getting home we were missing part of our order. We do not live in Fergus so did not go back but people shouldnt have to check the bag to ensure they get what they pay for. So I guess from now on before driving away from the window I will be counting everything from now on.

Would give zero but cant

Absolutely mess this morning! The drive through lady was out to lunch also asked an paid to have bacon added but was not added! Definitely worst first experience at trying to get there breakfast for the first time! Not sure Ill try again but Definitely not same location!

Great location. Clean and updated. Tables were great. Drink machine was out but they got that taken care of right away. Good location.

This is generally a pretty great Wendys. I order often and thr food is always hot and the service is great. I dont usually leave reviews for fast food but it deserves it.

I only love the chilly

I order from there a lot and just recently I get some bad vibes while ordering and receiving my food. Theyre mostly kids working there and it doesnt look like there is any adults supervising. While I order and wait for my food these two kids at the cash keep looking at me and chuckling to themselves constantly looking at me and laughing. Eventually I get my food and as soon as I receive it the kid who gives it to me turns around looks at the other kid and they burst out laughing while glancing at me. On my way home I realized there was a good chance they spit or did something shady to my food so I threw it out. Even though I wasted my money Im ok with it because I will never visit this location again. The first kid was white and had crazy curly hair and the other looked of middle Eastern descent. Get some adults working there to oversee these kids. I can only imagine whats happening in the back. And this wasnt the first time its not like its a one off.

The best burgers, very delicious and with fresh meat, there are several combos to choose from, I choose Number 3

We wanted to dine in ,but it was closed. The kid at pay window inform us that we cant have the cold coffee , they thrown it out bc is time to close. So we got our food and left. They also for got to give us forks. Eatinf salad with spoon is not what we had in mind

Great Wendys location

One star Putine has no gravy but killer good cheese sauce no cheese cured s tho

Why is the food always so hot? Ive visited this Wendys multiple times and every single time their food is extremely hot. Even the wrapping. Other than that, once its cooled down, its good.

We stopped at the Wendys in Fergus for lunch. We were hauling a trailer so I went in to order our meal to go. Instead of being given an order number they ask for your name. It was nice to be called by my name to pick up my order. A small personal touch that sets them apart from other fast food establishments. Thanks Wendys You made my day

I have enjoyed Wendys since I was a kid. This location had great service!

Good customer service. They had no issue with specializing my order for me when many places wouldnt have. Clean eating area, quick service. Parking: Lots of free parking

This is my local Wendys. They screw up orders 50% of the time. Check your food before leaving!

First time eating out since May 2021.

Honestly, I wish they would follow directions better. At NO POINT did I ask for a spicy chicken burger but that s what I got I just wanted an Asiago ranch (sub: mayo) and they got the condiment change right but gave me a spicy patty. I couldn t eat it. Otherwise the service was super fast!

Rate this place 5star.

Standard Wendys, no issues

Friendly staff great service this evening from all the staff

Junior Hamburger deluxe great value but its definitely just thrown together

Ive never had a correct order through the drive thru. Its hit it miss eating in. Its not the cleanest. The bathrooms are not clean and the toilet paper was put in sideways so you cant get any unless you can try and rip small pieces off. It seems like they only make a certain number of salads and once they are gone, they are gone. Same with baked potato. By 6 there are usually no more potatoes. Frostys are always close to being liquid. Other Wendys locations have a proper frosty that is cold and thick.

So so delicious

Amazing flavor in the hamburger. Bun so fresh. Staff asked as I was leaving about experience. That was 5 star customer service. Cant wait to get back

I like.Wendys in general. They are all basically the same for quality service and speed. This Wendys is average. No better or no worse than any other.

Worse place!

Sorry for the wait! Proceeds to hand me a bag with half my order, literally.

Efficient service at the driverthrough

Excelente food and service

Good quick burger

Great food and quick service!

Food is as expected... Just make sure the extras are in the bag. Since we have used only the drive thru, there has been a few occasions where a gravy was missed or something like that. So now I look in the bag before I leave.

Oh my goodness! Our server Kaitlyn was so amazing. Our order was perfect even though my wife can be a little difficult and can be very indecisive when it comes to ordering food. Kaitlyn kept her professional attitude. We will be back!

Stopped working at this Wendys back in March. Decided to order something after a month or so away. Got my order and this was my fries. Can t decide if they didn t like me, or genuinely gave me this many fries for a Medium! Lol

Clean, friendly service

Yummy as always! Great iced tea as well.. Thats the good stuff! Fergus, Ont. Good stuff,. Nice Samidges!

Always great

Waited 25 minutes in the drive thru only for my order to be made wrong. When I asked for a reciept apparently there was no reciept paper. Trying to go complain right now but the dine in is locked.

First of all my daughter loves Wendys. Last week when I picked up her favourite meal that totals out at 12.87 I was told it was 15$$ even ( at the drive through ) . When I received the order at the window I also asked for a receipt. The young lady said just a min went to speak with another young lady returned to the window and informed me that the machine was broke and therefore couldnt issue a receipt.

Its been hit or miss at this Wendys location.

Good food. Great prices

Very fast and friendly, but a little pricey

Its a Wendys! Good one too.

So fast and food great! Best Wendys I have ever been too!

Enjoyed the salad options!

Slow drive throw. And person taking order was not listening to or order and kept getting it wrong Parking: Lots of parking Wheelchair accessibility: Easy access

It Wendys

We chose Wendy s because they usually have pretty good quality. Last evening I was quite disappointed. I ordered a classic chicken burger, and a frosty. My sandwich had a twoonie sized thin slice of tomato, and two quarter sized pieces of lettuce. The chicken had to be a few hours old, hard, rubbery, tasteless. It s substandard for sure. I paid over $6.50 for an inedible sandwich. I was the only one in the drive through and there was no one in the restaurant. My suggestion is to make every sandwich as if it s for yourself. There s a lot of competition out there.

Service is good but they always forget something in the order.

Found a large black hair in one of our daughters drinks after she finished all her drink. She was disgusted! Better care needs to be taken at this resturant to ensure proper health standards are met.

Good food, fast service. Its a typical Wendys

Service was excellent, I am not a huge fan of there food though, I was dragged out for lunch. One thing that I would highly recommend is get rid of the process cheese it really doesnt work on your burgers! The French fries are good though. I would probably eat there again in the future because the service is good enough to go back, mind you the cheese thing isnt for me!

Pecan apple salad smells bad tastes great lol

Fresh products, clean , not too busy

Great service from the drive-thru team in Fergus. Esp the young person at the cash window on Aug 9 at 11:40am. Food was tasty.

The cheeseburger did not look like the commercial or the driveway memo board picture. It was awful, tasted old...never going again.

The place was very clean and organized the washrooms were excellent. We ordered takeout and enjoyed our meal at an outdoor table. The food was well prepared as always at Wendys.

Ordered four , 5 piece nuggets to take home to my young siblings, half of them had 3 or 4 nuggets, kids were very disappointed, also ordered 2 spicy chicken wraps and one came with a single piece of chicken.

Worst Wendys around. They lock the doors saying they havent got enough staff to serve people. However they do have the staff. They are just to lazy to clean tables. They only want to serve drive through. I watched them pick and choose who they wanted to serve. They didnt allow customers outside on picnic tables to come back in to get refills, napkins,spoons or to use washroom. Locals tell me they have been playing this game for a while.

Our food was ready quickly, order was correct and food was hot However while eating on the patio we were surprised to find the doors were locked and we couldn t get in. Turns out they were understaffed (6 people working??) and closed the dining room. No signs no indication of why. Multiple people turned away-poor way to run a business

I ve been there a few times since they opened, I have not yet had a bad experience, they get the order right, they use manners and professionalism with customers.

Parking: Good Food

Lovely quiet location with friendly staff. Food was hot and freshly made. Only thing lacking was good WiFi. Tried watching Disney+ and it kept buffering frequently.

Pretty sure our food was ready and waiting long before I pulled up in the drive-thru. Sandwiches were squashed and not hot and the fries were soggy... looked like the food was made the day before. I suspected as much when my complete order was handed to me as soon as I pulled up to the window. This place has really gone downhill since opening. Not recommended.

The service was prompt and friendly. Good burgers and fries.

Great service ! Great Food !

We got everything we ordered, food was very good and hot. Store was clean.

Always good food at this location

Clean, efficient staff and friendly. Washroom open for use with take out. Wrap and fries excellent.

Always consistent with very friendly staff.

Fast, fresh, tasty food.

Small town is always better

I always seem to walk out of this place feeling like I was at a buffet. The food was great and so was the service. It was also refreshing to sit in the clean and cozy dining room.

Need more healthy options

Order a meal using a coupon. I paid for the meal and asked if they wanted the coupon. I was told No I didnt put the coupon on and you have already paid. Overcharged and no attempt made to fix the problem. Extremely dissatisfied. Normally everything is really good at this location, but this was terrible.

Its fast food..not unlike any other fast food joint..it is what it is.

Very consistent good service Friendly Staff.

Value menu great selection...good service

Paid to upsize my fries to large, instead I didnt get any. The drink was only 2/3rds full. The poutines get smaller every time. I only ordered food for 3 people from the drive-thru. I even asked if that was everything when she handed me the bags and she confirmed it was all there. Very disappointed.

EVERY time Ive eaten at the Fergus Wendys, its always amazing service, the burgers have fresh toppings and taste amazing. The French fries are hot and fresh as well. Ive yet to visit another Wendys on their level of greatness.

Sat with 5 cars in drive thru only to find out place closes at 8 .

Usually fast service, always friendly