A&W Canada in Fergus

Amazing staff and very clean store

Yummy and tasteyyy. I loved the food burger .

Sanya is awesome. Excellent customer service and adheres to customer expectations. Great experience.

Always a great meal and they are a great supporter of the community as well!

The coffee has come a long way but the food is way too expensive. You can eat in a sit-down restaurant for the same price.

I was just came before 4 minutes of closing , but still the staff ( Paul and Saniya)has prity good smile on there face and serve me with gratitude as well, food as is always the greatest quality...

We arrived near closing time, we appreciated the friendly service that we recieved tonight. Thank-you. Food was delicious.

Outstanding service and food , I walk-in always to have my teen and coffee and big smile from miss Rubal

No English speaking staff.

I get coffee every day at the drive thru.....they are fast, friendly, and always obliging....very good staff.... no complaints

Slow.

Their was a new really nice worker and she should get a raise

one of the key ingredients to a good burger - is heat. i realize tuesday is a slow day but how much does it cost to heat the patty?

Always have great service when I go to this A&W. The food is great and the staff are always friendly and helpful.

+++A service . employees are always connecting with customers. The all in their own way make one feel welcome and cared for 100% Food

Food was over cooked. Ive never had bad children fingers at A&W before

Had a free fries voucher. I got my free fries and they also gave me a free root beer! A+ experience. Very friendly drive through attendant.

One person serving front counter and the drive thru. 1 cook. Drive thru was priority so fine in waited. Kid-friendliness: No

Serene experience, nice and quite with a great ambience. I m really looking forward for their masala burger to come out.

Cleanest A&W I have ever visited. Employees were cleaning everywhere. I was so impressed that I felt compelled to write a review, something I have never done at a fast food restaurant.

The food is always excellent and fresh at this location. I once had an issue with my order but the manager remedied it to my satisfaction! The workers are all very pleasant, efficient and hardworking. I typically xchoose this spot over other quick breakfast options!

Franchise management went awol with the new franchisees. The level of quality and compliance has been declining, while the price has been increasing.

Everyone there is so friendly, quick service and great food

Fast service very nice people

Brandy went above and beyond what is expected. A+++ service. Super friendly

Friendly and hard-working staff. Very busy night there tonight. Food served hot and delicious. Fries are out of this world !

Great service, friendly and welcoming staff. I enjoyed my affordable Sunday brunch here.

Everything was just okay. Staff could have approached counter customers more quickly or said we will be with you in a moment instead of just staring at you. Food was okay

Im vegetarian and absolutsly love their beyond meat burgers at A&W. Ive been to A&W locations all over KW and Guelph, and by far the Fergus location is my favourite. The staff are so incredibly friendly and kind hearted, its not just the food that makes me smile, but the people too. My order is always made perfectly, with all condiments and napkins included. Ordering food from them through Door Dash is also very easy and convenient. I couldnt reccomend this A&W more for when you just want a nice burger, fries and smoothie, very comforting food :))

Excellent service and food!! Highly suggest this location

Excellent service and food

As a retired couple we often picked up a morning coffee at McDonald s or Tim Horton s .One day we walked by A&W and decided to try something new. The inviting smile and greeting by Brandi and the busy hands in the kitchen of Yashvi and Ruby was our first glimpse of the place we now call our own. The place was spotless, the latte was the best we had tasted, the food was freshly prepared and delivered to our table quickly.After several weeks of the same experience and a dozen other friendly staffers, we knew we had discovered a gem.We know now that is not just the free trade coffee,the tasty food and the cleanliness of the restaurant.What makes the difference are the people behind the counter who greet us every morning with a broad smile and a friendly hello and they respond the same with everyone who walks through the door.It is part of our daily routine and my wife and I look forward to seeing our wonderful second family each day.Mike and Karin

Good food and good service

Clean establishment. Great food. Fast and friendly service. Highly recommend.

Very friendly staff!

Grace Lynn was wonderful & helpful!!had amazing customer service definitely will be back just for that alone!!

Gracelynn was helpful and had amazing and wonderful service!!

Gracelynn was super friendly and energetic, food was good, service was quick. Restaurant was clean, very good experience

Gracelynn and Brandi were very helpful and had amazing customer service!!! The food is amazing and all the staff are extremely friendly

Gracelynn and Brandi was so helpful and I had a wonderful experience great food and great staff

Gracelyn was a really good help I wasnt too sure on what to get but she was really understanding and helpful, what a great part of my day. Brandi also was really outgoing and a great team member

Gracelynn helped me decided on the uncle burger. She was very sweet and patient while i ordered and had issues on my decision. Gave me great service and made my dinning experience one of a kind. Another co-worker named Brandi made the dinning experience 10/10

Food was so fresh and amazing customer service!!

Excellent service especially by Rubal and chanchal Parking: Fergus Food : 5/5 |

Parking: always good Food

A&W in Fergus is the best place for great food, amazing staff and delicious coffee! The restaurant is cleaned and looked after very well. The staff, Branni, Rubal, Yashui, Chanchal, I may have forgotten a few but they truly go above and beyond to make your visit positive, your food hot and they make my day! Thank you Fergus A&W team! Keep up the great work! It is noticed and appreciated!

My husband and I always enjoy coming here. Food always fresh and tasty. Wonderful friendly staff. Clean restaurant. Customers from Belwood Food

nice an pleasant

Staff is friendly and onion rings are made fresh at location, delicious

Good food and service

Food was tasty, and the server was very pleasant. Thanks Rubal!

Excellent service at the Fergus location. We complimented the server on her customer service after watching her serve a few people. Definitely recommend eating here.

I can t count how many times I ve been there but every single time they are friendly and the order is always right. They are very community oriented as well and I am grateful for that. Thank You.

Friendly service. Nice to have food delivered to your table at a Fast Food location. The frosted mugs and reusable containers for fries are also good. Happy to have the Beyond Meat option. But expensive but if you use a coupon you save quite a bit. Vegetarian options: Beyond Meat patties can go on any burger type. Mozza Beyond Meat is tasty.

Love going there. The staff are amazing. My daughter and I go for coffee at least once or twice a week. Weve also made friends there as well. Food

The Fergus A&W is my go to for consistently perfect coffee and amazing customer service. The breakfast is always fresh and made to order. I love the teen burgers too! Rubal and all the staff are always super kind. If you have not visited this location you really should soon!

This is by far the best A&W location! Food and service are a head and shoulders above any A&W I ve been to. Most notably the staff are friendly, professional and respectful. Special thanks to Brandy, Rupul and Kuldeep. These individuals are the primary reason for frequently visiting this location. 10/10 Highly recommend visiting on your way through Fergus.

I ordered a crispy chicken burger with a soft drink that was so fresh and good, and Rubals customer service was also friendly.

Very good service, quick and delicious food

Fergus A&W best fast food in town.

Cool place, the guy who I took my order from, 6ft Indian guy was very nice. I had some trouble reading the board and he helped me. Though I ordered a combo I didnt get the drink but it is what it is

Yummmm get in my belly

Fast, effective, and one of the only places open late in a post-pandemic world that I d eat at nearly midnight. And one of the nicest drive thru servers for so late at night to boot. Good job team!

Brutal food! And $30 for 2 loads of garbage.

Love A&W

Ordered a Papa Burger it didnt have onions on it? Proceeding customer didnt get extra mayonnaise and said they removed the mayonnaise. I also saw her pick something off the burger before she handed it to me?

A very long wait at 11:30. Food was okay, poutine was not hot enough to melt cheese.

First time here, staff was very patient and understanding while my grandmother was trying to decide what she wanted lol. Good food and good coffee.

Food at this location is disgusting

Always good friendly and quick

Food very hot!! Very fresh!! Good service!!

Just your average fast food chain

Takeout was hot and fresh and fast!

The food was great. They got a complicated order, correct!

My daughter and I stopped for takeout breakfast. We had the egg and bacon combo on a muffin. The portion size was large, freshly cooked, hot and delicious. Coffee darn good too.

It was so dry the fries weren t seasoned at all. Maybe it was just a bad night but that was extremely disappointing.

Some of the nice staff has left and the night shift closing staff needs more training. Zero star

Another solid breakfast. Love to use those coupons

Excellent service.

Fergus A&W happens to be one of the best the Canadian chain has to offer! Friendly professional staff, quite-clean dinning room. Unfortunately, the 56 Buddy Burger my Mum ordered was extraordinarily-disappointing excessively-applied burger sauce soaked the toasted bun, making it quite soggy. That said, my 56 Mama Burger was a solid 4.5/5!

I liked it because staff were respectful and the food was cooked properly.

Consistent and friendly service

Had a great meal here with my family on Tuesday. When done well A&W is the best fast food burger restaurant and this location is exemplary! Friendly service, excellent food, and just to prove the adage true the bathroom was extremely clean, well done!

Ordered a teen burger combo, cold sweet potato fries, and teen burger was missing a few toppings as well as relieved 1 half of a piece of bacon. SWIMMING in mayo

This is great food, but A&w is a little expensive for a fast food restaurant. But its product is better than all other . The meat and chicken is superior. Great job.

Fantastic

Ordered a breakfast chicken sandwich got home and it was a regular chicken sandwich with lettuce and tomatoes. Ruined breakfast.

I really like this A&W. The staff are very friendly and bathroom and tables are clean. The food is great and fast service. I would definitely recommend to come to this place for breakfast, lunch, and dinner.

Good as always!

Food poisoning from here.

Pleasant staff and quick service

Only fast food joint in the area open 24hrs

Great burgers for fast food

Food was not that fresh

nice chicken burger

Is there is no dining inside.

Still getting accustomed to lack of condiments due to the pandemic. Staff were very nice and helpful.

Good service and food.

Quick service at drive thru, speaker or mic was garbled so it was hard to understand the repeat back of my order. Tastes like all other A&W, which is a good thing

Made what I ordered. Onion rings were way over cooked. The rest was good.

Stopped last night around 11:30 as the sign said 24hr drive thru. Nope....nobody took our order and so we drove to the window....still nobody! Not impressed as we could clearly see a worker inside on their phone. Wont be going there during evening hours! Dont advertise late night or 24 hr anything if you dont feel like working or making a profit!

Delicious! And very friendly. But, do not order through door dash. If anything is wrong, door dash will do nothing to fix it whatsoever. They used to, but they stopped . Restaurant=good Door dash=bad

Food arrived cold and tasted reheated from the day before, and we got attitude from the manager about it last summer, and on another occassion they put something on my burger that im extremely allergic to almost killing me and was not properly apologetic about it.

Foods not bad but the burgers are never hot.

Stopped in Fergus for a quick bite while returning home. We grabbed to 2 chicken snack wraps and fries to share. Food was good, place very clean and service was fast ans friendly. Bathrooms available and had handicap parking.

Always consistent

Always good Cant beat the uncle berger with bacon and cheese Drive through is usually very fast

Great service. No waiting, not busy drive-thru. Good food. Wow, I cant believe Id have paid $9.00 for an A W Burger.!!!!!

Its ok

Amazing service every single time! The best a&w I have been to by far- order is always correct, food is always hot, staff is friendly!

Best coffee on road and free refill if you stay

Fully oily

This A&W is everything you would expect from a fast food joint. Burger was ok. Fries were ok. The root beer is the absolute best in my opinion. I went through the drive thru and the staff were very friendly. Nice folks and I would eat here again

Dirty washroom. Dirty tray and cutlery. Cold eggs, uncooked sausage. Cold toast, toasted on one side only. They were smart enough to put the toasted side up so they could conceal the untoasted side. Overall gross! AVOID THIS LOCATION.

Painfully slow on a Sunday morning I m not sure if they forgot my order or if it really takes 30mins for 3 hash brown and 3 breakfast wraps? Drive thru was moving much much faster then inside

Yeah it A&W ! Good Root beer

Sweet potato fries served with Chipotle sauce were crispy and delicious. The Fergus location even serves Root Beer in a frosted mug! Service was excellent as well.

Never had their breakfast before and it was great...eggs however I liked them, toast, bacon...yummy

Great little place to eat. Burgers are awesome.

Ordered a teen burger combo with a caremel iced cold brew, regular size and that came to $18.75!!! The coffee was made wrong so I asked them to fix it and she argued with me that it was made properly!!! This was the 4th time I have gotten it and it wasnt sweet and had no cream!!! The fries were cold and mushy and the burger bun was hard and crusty!!! For $18.75 and only me in line I hoped for good quality and pleasant workers, I got neither!!! I am done going to this location!!! Do better A&W!!!

Great food

Fast, friendly. Food consistently good

Took the time to eat in today. Very good service. They actually look like they take pride in the food they serve, unlike some other locations we go to. Very clean store. Will definitely return to this location in the future.

Clean newer location. Good service. Fries were warm, not hot. Washroom toilet paper dispenser empty. Large roll on baby change table.

I highly recommend this particular location and the staff especially Ramam is a pleasure to deal with. You wont be disappointed with the food or the service !

Vegetarian options: My daughter is vegetarian and enjoyed the selections Parking: 10 spaces approximately Kid-friendliness: The food is created in child sized portions Wheelchair accessibility: Flat parking lot .. no stairs to restaurant entrance

Is generally a good Burger

Great service,always clean, hot and fast food. Love the coffee!

Ask for everything fresh and you wont be disappointed.

3/3 messed up orders! pretty sad when there are no customers inside the store and only one other vehicle in the drive through and they completely mess up all three orders! i am very specific with my order as i am allergic/do not like certain items. my burger was completely wrong and had to be taken back. my girlfriends burgers was also incorrect but was able to take items off. when i checked my daughters kids meals it did not have the requested apple slices and wrong dipping sauce. he fires were barely existent and tasted a week old. it was not a good experience and food was just ok

Very friendly staff quick service

If you are after A&W this is a good one. Burgers are fresh and fries are hot. They do a lot of charity events.

Good breakfast

Got the mushroom melt increases again and got food poisoning. Not sure if mushrooms or cheese just did not taste right at all and its nit just this A&W either that this happened Wheelchair accessibility: Yes it was

Very quick and friendly employees. There Onion rings and coffee are best, I ever tried. Also store was cleaned and decorated. Love to visit again. Coffee Lover

Almost forgot drink ,no napkins ,expensive

Had the Sausage egger combo. It needed salt or butter but was pretty good.