135 St David St N, Fergus, ON N1M 2J5, Canada
Ordered eggs Benedict for me and two kids breakfasts. My eggs Benedict came with HARD eggs and I just asked if they could make me a new egg with runny yolk. They refused and told me my eggs were fine (so basically called me a liar) and they would take the food and throw it out INSTEAD of just making a new egg. Crazy. Pancakes were thin and burned. My son’s over easy egg was also hard and not runny at all. The server was LOVELY and I feel bad that she has to work for someone like that.
Owner is terrible.. screams at kids for putting their hood up. Feel bad for the waitresses that work there. You can tell they get embarrassed. Guy has cameras on every table to check for hoods..
Came in for breakfast with my 2 and half year old twins (by myself) the staff were absolutely AMAZING and even gave my boys an extra egg we didn't order just so I could eat my meal ( as I said I would just share with them ) was not expecting that at all :) The waitress was so polite and even talked with my boys. Most certainly will be back to this establishment. The other patrons that were around also talked with my very social twins, I truly love this town 💜 Oh and the food was Delicious!!
We have been hearing about this place forever! Finally got out to give it a try. The food was great just wish they had more breakfast/ brunch options. The staff was so sweet! It was very busy and they ensured to speak to every person to let them know they would be seated asap.
My husband went for breakfast this morning with his friend and these were his comments. ..He enjoyed his breakfast. It was hot and tasty. The server was very nice and friendly. He definitely recommends. 😊
Great restaurant! Large portions and friendly staff and patrons.
The few times I've gotten food from this place have been very good. One of my favourite things from the steak dinner is the salted mushrooms. Very good combo. On occasion I have gotten poutine or just fries and they're always good. It's a nice little place to catch up with a friend.
Had to provide proof of double vaxx, which is fine. Came here with my wife and her brother. We were in the area and were hungry. It was kinda cold-ish on Nov 06, 2021. So I had my hoodie covering my head, which I was informed, that they don't like hoods on customers. Other than that service was good. I ordered the grilled chicken sammich plate, wife ordered teriyaki chicken and veggies and my bro n law order the fish n chips (cod). The teriyaki chicken and veggies was so-so, the sauce was really salty and didn't really taste like actual teriyaki sauce. No complains about the fish n chips. The grilled chicken sandwich wasn't really seasoned. The meal was enjoyable for the most part. It's not easy to find places that offer a grilled chicken sammich on whole wheat bread. So likely to come back. Service : 4/5 Food : 3/5 Return visit : likely yes.
Great breakfast spot
Nice people , I just think they need to update the menu. Revamp it. Add more modern and customizable pancakes. Just an idea.
Food was just okay. Eggs were a little overcooked but the home fries were excellent.
Good food. Attentive waitress. Decent prices.
A Cozy, friendly local restaurant. Serving great food
Best breakfast joint around. Staff are always so incredible. For the people who review saying you can t have tattoos and go here, this is a complete lie. My husband and I both are covered in tattoos (full sleeves, neck tattoos ect.) and we have never felt any other way than an ordinary costumer. They are fast to serve you, extremely friendly and the food .. absolutely my favourite breakfast!!
Great little breakfast place!!
First time dining for breakfast today, had the Saturday special of Egg s Benedict. The food was excellent, much above what s expected from a small town diner. The owner is a really great guy as well! The type of business you want to support.
Coffee was little on strong side but Marley are server was great and friendly . Would ho again
We love this place, we go here whenever we are back in town. The service is fabulous! They serve nice strong coffee too:)
No take out
I found it a little expensive. Potatoes were too salty. A plus they did have peanut butter and raspberry jam.
Decent diner style breakfast. Service was amazing. Food was standard fare but well done and everything was hot. Atmosphere is a little dark and somewhat dated but thats OK - its a diner.
Best Breakfast place! I come from Guelph to go here because it s that good. Owner is so friendly and loves to chat with customers. This family owned restaurant is cozy and makes you feel apart of their own family. Would 100% recommend.
Love this place for a solid breakfast. Service has always been great and food is great!
The owner of this place is rude, arrogant, and has no idea how to deal with people, even children. I saw him yelling at a kid (with the parents present) for wearing his hoodie. The child was between 7-9. The mother handled herself so well, and had a few words with the owner. They ended up leaving (rightfully so), but I couldn t believe how the owner was speaking to someone else s kid. They say support local , I will NEVER go back to this establishment!!! Absolutely appalling!!!
Enjoying a nice little breakfast service was great
Great food , great service!
Awesome friendly service. Best fish n chips ever!
First time here, I heard the have great breakfasts, and they do.
Love meeting up with NY fergus friends. Food is fantastic, waitress is great. Clean and comfy
The owner is a horrible person. Extremely judgemental, discriminates and is rude to employees and customers. Locals know to stay away from Horizons. It s not fine dining, it s mediocre diner food at best.
The owner of the place needs to come back to reality and realize that just because you re a man doesn t mean us women have to listen!! The way you attack people is absolutely disgusting your property your rules right!!! No that s not how it works. This place should be closed!!! I would give zero ratings every day to this place if I could
I love this place!! Such good food and the service is always amazing. I ve been in multiple times and you can tell they have regular customers by the way the owners and servers greet them. Will be happy to go back
This is an old school diner that I tried for breakfast for the first time this past Saturday. It was a hardy serving with eggs, ham, French toast, hash browns and rye toast. It was quite good
Great breakfast!
Owner dipped his fingers in my coffee can t believe it
Owner is a terrible person when my friend had his hood on the back of his head, the owner came put his whole hand in my coffee and took all of our drinks and kicked us out, no warning about the hood rule
Never go back. The owner kick 6 kids out because one had a hoodie on. Not a nice place to go. The service was great and food.
This place is terrible, The servers are nice and the food is ok, but the owner is terrible. He saw my friend with his hood on for half a minute, then he came rudely and dipped his hand in my coffee and burned his hand, he grabbed our drinks and told us to get out, no warning or anything like that.
Best place in town for a quiet relaxing breakfast or lunch.
Pretty good food. Was there when the owner kicked a group of teenage boys out because one put his hood up. I know it says no hoodies on the door, but come on. The poor waitress had to be the one to calm the dining room. She handled it very well. I will not be going back here. I always wear my hood up. I wonder if it was me who put my hood up if hed kick me and my family out.
Stopped in for lunch. BLT and onion rings. Definitely hit the mark!
Awesome aero and food
Best breakfast ever
Excellent service, fresh coffee and the food is really good!
Perfect little family restaurant. My wife and I come every other week for breakfast. Faster than anywhere else in town, but most of all consistent. Weve been turned off one by one by other breakfast places in town. Never let down by Horizon. Dont be fooled by the negative reviews. It was review-bombed by people with manufactured outrage. Best breakfast place for my dollar.
Lots of food for a great price. Very busy but not felt like you had to rush out to make room for more customers. Very friendly patient serving staff.
Food is great, staff are amazing. Its a great little family restaurant I definitely recommend.
Horrible experience! They were unable to accommodate my orange allergy (first time in 12 years I have had an issue). Apparently the cook doesn t know how to wash his/her knives (cuts everything with the same knife) or wash hos cutting board. We let the waitress know that we were leaving and we re then charged $5.99 for 2 coffees that we didn t even drink!!!! Horrible and worst service I have ever experienced! Would not recommend this place to anyone who has food allergies or sensitivities!
Great food. Very friendly.
Absolutely the best! The food is delicious & the staff & the family that own the restaurant are wonderful!! Very busy restaurant and you are always greeted with a smile & its a joy to go there when ever we can!!
The make excellent classic breakfast
Good food and nice waitresses.
Although the food is excellent and the portions are generous, the owner/dictator was, in our case, unreasonable. Our friend joined us after a visit to the dentist. We all had a meal, but she was frozen and couldnt eat so opted to order a plate of fries as she thought she could get them into the one side of her mouth which wasnt frozen. The owner/chef/mr. unreasonable refused to give her an order of fries saying shell share a meal with her table mates. (which she wouldnt have been able to do). The wonderful waitress totally understood, but the dipstick in the kitchen refused her order. She changed it to poutine and he allowed that!!....Go figure!! At the same table, my wife couldnt eat her soup as it was far too salty. (..and my wife likes salt!) Another at the table also couldnt finish the soup for the same reason. She asked if she could substitute something else and was refused because nobody else had complained!! Theyve lost a table full of repeat customers. Wonderful customer service ....(he says VERY sarcastically) !
Amazing
You wont get a better breakfast at such a reasonable price within miles. The waitress is always lovely and the kitchen will cook to order. My go to in Fergus
We, three adults had an early breakfast, I had the special with sausage, my daughter the special with bacon, and son in law the hungry man special. All the food was cooked the way we wanted ,tasty and in large portions. Good coffee too!
Very nice breakfast at a nice price. Nothing to complain about,definately will return. Food
Decent diner for breakfast.
My favourite breakfast place around! Great food, good prices and the staff are always very friendly and offer great service. I recommend this place to all of my out of town friends and make a point of coming almost every weekend.
Great food and love the atmosphere.
I ve been coming here for years and always bring friends and family when I do! The meals are always warm, quick and they give generous portions. We always look forward to coming here! 10/10 recommend!
Horizon has the ultimate eggs Benedict on sundays. We have been going to this family run restaurant. They are so friendly and always happy. We love the service, food is all homemade and the owners and staff actually care. Can t say enough about how much we enjoy Horizon, Staff and the feeling of community. Thank you so much
Absolutely love this place. The breakfast is amazing every time. The staff and owners are absolutely wonderful people
Nice place for breakfast. I had their hot lunch with Turkey- loved it. I appreciate the quality of service.
Good breakfast, nice and quick service.
Friendly staff, good food, clean restaurant!
Great food Good price Good service If in Fergus again, Id go there again Worthy of repeating and referring
Good food Great service Good price
The staff told my 7 year, old who was cold, to take his hoody off. Restaurant rules I was told. He s 7, not a gangster. Won t ever be back.
Good breakfast, small restaurant, good service
Very meh
Great place for breakfast, everything was great and good portion sizes. Nice friendly staff and good coffee. A must stop in and try. Fairly priced, liked it all really.
A great place for breakfast
Great service and breakfast was very good! Would go again.
Excellent food and service. Will definitely be back.
Good food and friendly service. Thanks
Great breakfast place
Food is amazing and has been consistent for 20+ years could do without some of the odd rules imposed by the owner like not being allowed to wear my hood when eating my breakfast hung over but i guess I can compromise for a great meal
Quality food at a good price Kid-friendliness: Family restaurant
Food is good and the servers are good but we waited over an hour for our meals to arrive. Place wasnt even that busy so we were really disappointed.
great breakfast meal. place was busy but that means its good.
GREAT food, GREAT staff... IMHO
Good food good service. Atmosphere is ok
Terrible to children. The rudest service and experience we have ever had. Runner bringing our food out requested our (just turned) three year old not wear the hood on his shirt at the table. It was freezing inside (and out) and we had already coaxed him to take his toque and parka off. Obnoxious bossy and self-righteous staff. They don t deserve to be in the hospitality industry taking care of people.
Delicious food, great service!
Excellent food, exemplary service. I stop here every time I pass through Fergus.
Very friendly, very accommodating, gladly again :)
Great food. Lots of choices. Very clean.
Sat waited 30 minutes for food still no food. They forgot our order.
Such nice people and great food !!! this place !!
Great place for breakfast.
Excellent food, great atmosphere, friendly and courteous staff and affordable prices.
Great breakfast. Quick and friendly. They even had baked beans with breakfast. Nice touch and yummy.
Excellent breakfast. Great service.
Busy location often hopping with quick turn around of guests. Great waitstaff, very attentive and quick to help. Great options with a larger selection from a varied menu, cooked nicely, tasty and good presentation.
Great food, friendly staff, very attentive. Im not sure why so many negative reviews. I love this place.
I had to prove double covid vaccination to enter. Waitress would not disclose staff vaccination status to serve me. I will not go back.
A country style cozy diner sort of place, definitely a casual atmosphere. Food was tasty and the coffee was good and constantly being topped up
Never tried their food, never will. Arrived at their door to get breakfast on the drive home and noticed a sign stating that anyone wearing a hoodie will be refused service. Guess what I was wearing. Funny how Fergus has a sign asking people to shop local. Well, I tried and this is what I got. Turns out the owners also detest tattoos, facial piercings and elderly people who dont have large appetites.
Great spot for family breakfast. Portions are big, food is excellent, and presented nicely. Weve been going for years.
Good little spot to grab a breakfast enroute to shopping in Guelph. Good food. Great prices.
They have cut their menu back substantially since before Covid. Had the bacon and eggs - nothing fancy.
Good for breakfast and lunch
Very friendly family business.
Best place in town for breakfast or lunch. Daily soup is always delicious. Genourus portions and very fair prices. Great family friendly restaurant.
Good food and service
Sunday eggs bennie were terrific! Wait staff always courteous and prompt. Always recommend Horizons!
Service was friendly and prompt. The steak on a bun was the best one in ages. The small order of pork schnitzel was very delicious. The mash potatoes the best Ive had in a restaurant. Lots of cooked and raw veggies. Very generous portion sizes reasonably priced. Would definitely return.
Awesome food and we had a young fella and he was the funniest and best waiter ive ever had
Great little place for breakfast or lunch. Staff is friendly.
I go here every weekend for breakfast. Reasonable prices and good food!! 5 stars if you guys take down that weird sign about not wearing hoodies. Lol
The owner is nice and he makes a mean homemade soup best around and gave us Fanta from his home country and it is AMAZING !!! Better than Fanta from N.A.
Awesome food :)
The home fries are the best in town. Want your self a solid breakfast come here its tasty
Great food, great prices, great service
Great breakfast spot in Fergus. If you like homestyle cooking this is the place for you. For nowadays prices theyre comparable to whats out there. I recommend trying out this place for anytime dining. Then go for a stroll downtown, its just around the corner.
Great food and Excellent Service Marley sets a standard for others in the Service Industry!
Nice place for a breakfast or lunch,
Good food, great service.
Great service and food
My wife and I have enjoyed breakfast in this establishment many times in our 7 years in Fergus. The food is always well-prepared, delicious & hot The quality is high & the portions are generous. In all that time & on every occasion the attitude of restaurant staff has been friendly, efficient & professional. When we think of breakfast out the Horizon is our first choice.
Family run, friendly service, good home style cooking, reasonably priced
Inside isn t anything to write home about but their home fries are DIVINE! Honestly haven t had any better. It s a great place for homestyle food that isn t fancy.
Great breakfast and even better staff!!
My sister n I meet our aunt n cousin here 2 to 3x a yr. Weve been meeting here for yrs. The service and food have always been pretty good. You get a huge amount of food. Service is good. Some of the servers have even remembered us all meeting for lunch! We had our last visit for 2018 just a few weeks ago. We were all very disappointed...all of us..the food was horrible. My beef dip was cold dry n the gravey just gross. I ate my salad! We were all very disappointed and hope it was just a bad day for the cool! But We are thinking we might try n find a new meeting place. Will probably meet in 2019 and see if it was just a bad day for the coo! This server served us for yrs. She was awesome. Then one luncheon.... she was gone.... Does anyone know where she works now? Well go to whatever restaurant!!
Love the horizon. Great family resturant always warm fresh and delicious!
Ordered breakfast and the bacon came back super undercooked. I asked for them to put it back on the grill and they told me they couldnt but that I had to order a side and pay for it, in order to get crispy bacon. Super disappointed! I wanted to like them but that is such a basic request that I cant recommend them.
It was great waiter was amazing enjoyed it
It is always good. We often go for breakfast.
Breakfast taste awful
It was great quaint clean little place and the waitress is a bombshell... Shes great at her job and the food was perfect.. I have eaten here off and on for years...
Great comfort food at a reasonable price. Friendly service, excellent menu with a vast variety of diner-style options. French fries are great as is their wraps. Amazing bacon omelette. Just excellent home cooking in a beautiful setting. Very casual. High quality.
Lovely little diner breakfast spot with reasonable prices. The eggs benedict was delicious.
Breakfast sausage great all good
Poor service for breakfast. 45 minutes before served. Meal not delivered as printed on menu.
Always good food and service.
Best vegetarian omelets
Best kept secret in Fergus, awesome food especially the breakfast specials
Good breakfast spot. Large portions and good prices.
Great service, great experience and Great food!!
Great food and service.
Could leave 0 stars if I could. Don t give a damn if the food is decent for some people. The establishment as a WHOLE is homophobic and it s disgusting. Why turn away business because your morals are disgusting and you have deeply rooted issues? Why the hell does it matter if two people are happy? How the hell does that effect you? I really hope this place goes out of business and more people become aware of this issue. Fergus is my hometown and has a huge place in my heart and we have no room for a business as disgusting as this. Re-evaluate yourselves, you ll feel a lot better when you stop hating people for being themselves. I m half expecting this to get deleted but I hope some people will see this review and decide to go to another business that supports the LGBTQ+ community.
Lovely place for breakfast. We frequent the place about once a month. The food has always been deliciously cooked and the staff have always been friendly and professional.
I was denied entry once due to refusing to put down hood, my hair was a complete disaster and had forgotten my hat. Upon arrival i was asked to remove my hood, I said no thank you (explaining my reason) then was asked to leave if I didnt remove my hood so I gladly left. On another occasion, I went in with my son to get breakfast, I was greeted very rude and abruptly, placing me at the smallest table with my son, no offer of a child booster seat(not like there was room to begin with due to location of my seat)resulting in my 2 year old son having to sit on my lap to eat, then once my food arrived, both plates were bigger than the table I was seated at, my drinks were barely able to fit on the table, making it very hard to feed my son and eat my breakfast also. I dont recommend this restaurant to anyone with tattoos or piercings, as for the treatment youll recieve will be reflected poorly upon your image. If I could rate this a 0 I would.
Great food
Great food and prices
Excellent quality food, homestyle cooking, friendly service! All day breakfast menu, variety of lunch menu dishes
the price was good an breakfast was awesome filling
Great food
Great place to go for meals and serive it awsome there l love there food its so great teasting food bye from Brenda breunig from fergus ontario
Great food, lots of variety, great pricing
Love this place for breakfast. Good portions, good prices, very friendly staff.
Its ok
Great breakfast
People came after me and served before me. And Im alone... How does that make sense?
Great customer service.. great food what more can I say
First time...and will be my last, really bad service.
My wife and I have eaten here several times in the past few years (including today). The service has always been consistently fast and efficient. The staff has been friendly and polite. The food is of good quality and is prepared with care. The entire restaurant (including the washrooms) are clean and well kept. Im struggling to see why some of these other reviewers have had such a bad experience? Theirs is in complete contrast to what we have experienced. Try it out!
Great service. Large portions. Good value. Had the hungry mans breakfast.
If you want a great breakfast, this simply the best place around. Very good wait staff as well. Always fill your order dead on and it comes hot. Try the farmer sausage, very good
Nice restaurant! Fast and friendly staff. Great fries!
Breakfast is always good here and the waitress who served us was very quick and professional.
Its a great restaurant always good food and friendly staff great specials
Good food fast service. Good value for your dollar