Wendy's in Fort Erie

The nice thing about eating at the local Wendys is that you see friends that you havent seen in a while enjoying Wendys too.

Very nice staff. Double JBCs are the best!!

Excellent service, Great staff and best of all ... they know how to make the food they sell! Unlike other franchises who have no buisness in doing so cough cough tim Hortons

Its been a few years since going here. Not impressed by staff or food, frankly. Girl at cash was obviously quite new (didnt have a clue ! )

Window sills have build up of spider webs and bug carcases

Asked for extra onion on burger, did not get. Asked for salt and vinegar for fries, did not get. No napkins. Rotten service

Closed whereas google maps said they were supposed to be open

the manager was completely disrespectful towards my mom in the drive thru and slammed the window in her face when all she wanted was the large fry in her bag and her burger made properly. if ur unhappy working fast food then dont.

Efficient, clean and friendly.

The Fort Erie Wendys is fine. The only thing is they close by 11pm Wendys is great, but I havebto admit the atmosphere is not the most wonderful After all it is an fast food restaurant with primary service as a drive through I did learn that 2 small frostees equal a large, and that a medium frostee is 3 times the price of a small, so only ever order small frostees..

Actual garbage

Just waited 15 minutes at window got home and received wrong order what a disappointment this place has gone down the tubes another fast food place I will boycott

Good ice tea

Tried to get a baked potato for dinner tonight (5:30 pm)and was told there were no potatos left. I ordered something else and while waiting I heard thd staff telling other customers and drive thru patrons there were no potatos. A few of the customers left with out anything. This is not the first time this has happened to me. It seems like a regular occurrence at this location. The management needs to figure out how to have potatos ready at dinner time

Got a baconator this evening, havent had one in awhile.. very dry burger and little to no sauce.

Generally clean restaurant. Love the manager Jesse, he is always willing to fix any orders that were messed up and he is a constant joy to the community. Always a smile. :)

Delicious.

The shrinkflation+inflation is annoying, but thats a general fast food chain problem. Other than that Wendys is a great chain and this is a great location. Mentioned the Coke Zero was empty on the new self-serve machine, and they got me one from the drive-through machine. UPDATE: I visited several times over two weeks and the service level was all over the map. Id say 70% of the time, service sucked to be quite honest. Drink machine empty, no straws, no cutlery. Mentioned it, and half an hour later the drink machine is still empty. Dropped 2 stars from Service because of this.

Hit the spot

Everything you d expect from a fast food restaurant, plus.

Tonya always a pleasure and so nice. And quick service.

I went to get some ice cream and the girl messed up the order so I politely asked if she could fix it and she was so rude and slammed the window in my face. Normally the staff is pretty kind but she was very rude

Great Wendys. Clean and quick

I love it

Its a Wendys. It meets expectations as Wendys.

Not what I expected from a special, shame on you.

The manager definitely needs more training! After getting the wrong order and driving back to Crystal Beach I noticed that I was given the wrong order. I made the 20 minutes drive back and the manager didnt really believe my story, but he gave me the two sandwiches that were missing but offered me no compensation whatsoever, my time, my gas and he could care less. He obviously needs to find a new job! Think about it, why would I waste 40 minutes of my time to make up a story for two sandwiches??? SMH

Very quick service at drive-thru; got the order correct (which other locations seem to have problems with; staff are very friendly

I have never witnessed an employee be so consistently rude to every customer in the store, let alone the manager. She needs a complete attitude change.

I have stopped eating here, just tired of it. But the family loves the food over other fast food burgers. Very consistent, I guess thats why you see me here a lot

Line up was horrible for just three people waiting. And prices have gone up. Small chilli is almost $4.00!!!?

Tasty and fast !

Manager is one of the best at any Wendys i have ever seen. Friendly and engaging.

Zero stars needs to be an option!! Went into what was our favourite fast food restaurant this past Saturday at lunchtime. Ordered a bacon cheddar potato and as my wife was 3/4 of the way through, she noticed legs protruding from the side of the skin. After a closer look and confirmation by myself and another customer, there it was, a large Cockroach baked right into the skin!! Absolutely disgusting and unacceptable by any stretch of the imagination! Needless to say we ll never be back! Check your food closely if you re eating there in the near future, Cockroaches dont live alone! Where there is one, there are many more.

The place was empty, but seemed clean. Food was put together quite sloppily - given that we were the only customers, they could have put a bit more effort into assembly.

Staff is always fast and friendly. The one drive thru guy always makes me smile because he is infectiously happy. I have never had my order wrong. Not once.

First time breakfast . Its good but not a big fan of the fries

Line to order moved quickly. Original counter person went to do something in back of kitchen for customer ahead of me, second staff member opened second til. Order taken and served promptly. Ample parking available. Food taste was good, served hot

Waited in Drive Thru to place my order for at least 10 minutes. Finally got some service and was told my items were not available. Never again Wendys Fort Erie!

It s a little busy around lunchtime, but they are great at making my food quickly! Wendy s is my go-to fast food! They are also the only fast food place with salads.

Atmosphere was great I was in my cars listening to slipper Jam live band out of Fort Erie

Food was amazing, burger well cooked. Frosty was so good. 10/10

Just ordered breakfast for the first time at this location. The lady at the drive threw taking our order was very ignorant. I asked for a medium steeped tea and was told we don t have steeped tea just a tea bag and then she proceeded to say this is not Tim Hortons it s Wendy s. When we got to the window I advised her that I was aware it wasn t Tim Hortons and that it was our first time getting breakfast and that I only asked. She then said over and over again that she was very sorry in a stern voice. Then she said that she says that to customers all the time. I advised her that she should use something different as it came off as offensive and she then said over and over again she was sorry. Then when she was putting the cash in the till she was talking under her breath. She clearly wasn t sorry and we obviously annoyed her. We won t be going to Wendy s again for breakfast. We will take our business elsewhere. We are not little kids that need to be scolded for asking the wrong question.

Super slow. Went for French toast sticks and coffee at the drive through. They didnt even have coffee ready. I waited 15 minutes. I love Wendys food. But they just to slow to be considered fast food

Sadly found a straight brown hair in the Apple Pecan salad. This was the 2nd time! Sad because if I do eat fast food its a salad. I thought the first time was just a coincidence/ mistake so it was super annoying to have this happen again. No one in my home has straight brown hair so it wasnt a mishap.

The rating is for the terrible French Toast sticks. Bland, over cooked, and served with table syrup that was so thick the sticks stood up straight when dipped. Come on Wendys! If you are going to serve one slice of fried bread in Canada for $4.99....better have some real maple syrup!

I only use the drive-thru so atmosphere doesnt apply. They are a bit slow but most of them are

NA to the atmosphere as I went through the drive thru. Love the Baconator and large chocolate Frosty.

Love the hamburger fresh meat the put on buns

It is still possible to quench your hunger for a pittance here, and not too many other places.

Well thought out menu.The staff is very friendly and always smiling .

I ordered large fries through the drive thru and when I opened the bag when I got home there was barely as much as medium fri in the box. Very disappointing

Normally, I find fast food is getting expensive to feed the family, but today, I used mailer coupons. Wow, what a difference. I used the family coupon, 2 adult meals and 2 kids meals for $21. Cant go wrong with this deal, and it was really good food.

Typical fast food. Servers were very good. But food is just fast food.

Drive thru to grab a quick frosty. Not happy. Their flavours have changed

This location always has great staff, and fast service.

Good location

Neat and clean ,tasty food

Waited in line for half hour just to order then waited another 10 minutes had 4 cars ahead of us with no sign of them getting their food the entire time. so ended up leaving 3rd time doing that this summer. Very slow service. Left before getting my food cause wasn t worth the 45 minute wait.

Worst Wendys location in the Niagara region. Drive thru is always an unreasonably long wait and the food orders are always wrong, every time. Might as well make the trip to Welland or Niagara Falls to satisfy your cravings.

When you walk in you can tell it s a Wendy s but I was shocked when I went through the drive through IT WAS WENDY HERSELF I nearly released long pent up white juices when I saw it, let s just say I don t go out much

Customer service from Jesse was A++, food was OK.

They advertise a special that sounds great until you try to order it and find out that you have to have their app. Bait and switch for lunch anyone?

Always friendly service and food is hot. Thank you

Love the BACONATOR

If you like getting the wrong order, multiple times, this is your place. Bon Appétit

They are the friendliest Wendys on the planet!

Good food and free coffee.

It has been a couple of months or so since my last visit. This is also the first time I have visited since the new renovation. The place is nice and clean and the peopl andcthe service are good. Today I had breakfast.... wow!... talk about shrinkflation! The coffee was ok, but the potatoe wedges and the breakfast sandwich... much smaller than during previous visits. I mean visibly much smaller portions. Personally, I find shrinkflation in general, offense. I am seeing it in other places as well. But put it this way... I am taking my breakfast business elsewhere, and I wont be back. I was paying for breakfast, not a little snack.

So I placed an order get to the window they got my fries wrong I wanted chilly cheese when I told the worker she tells me thats not what I ordered with attitude if u dont like your jod get a new one

I love Wendys but the last few visits my order is always messed up here.

Horrible night staff. Had an issue on their end through the wendys app and they jumped around the issue and were rolling their eyes. Not impressed with the customer service. Ive never had an issue like this at any fast food Ive been at before

Food was fresh, tasty and reasonably priced.

Good food. Older location and two sketchy dining room guests who were very loud talking to each other like they wanted everyone else to hear them. Lots of talk about their drugs, etc.! Of course not Wendys fault.

This store is terrible to its staff. Managers need lateral violence Training!

Very good customer service at the drive thru. Pleasant, friendly employees and much better value for your money than another fast food restaurant in the area.

Breakfast is awesome!

Best ones in niagara Local owned and operated hires our locals and kids only and thats awesome

When you order delivery and they miss a frosty, and medium frie as part of a combo, and do nothing to get it out to you. Also last time we ordered we got three combos and only two individual items were correct. Garbage service.

Good location. Salad was decent

Wife said Salad was good

Staff is great, food is good. But do not understand why they close at 11. Fort Erie needs a 24 hour place.

Wound up having an allergic reaction as there was orange in the pomegranate dressing never did I expect orange in it

I like this Wendys.

Drive through slow girl in window cranky. Food was good as it usually is

Its good to have the races back in Fort Erie

Quick service. Decent food. Okay prices. Friendly staff.

Good food

Service was fast and they gave us extra water for our bike ride.

I went through the drive through like usual on my electric scooter which Ive never gotten warned about or told not to go through the drive through previously and today it had the slowest service Ive had from there my entire life going there and a blonde young employee started yelling at me in the drive through infront of all of the employees making a seen saying that I can never do it again and that they arent liable for if I get hit which makes sense if she said it nicely, but do you really have to yell at a lifelong customer for doing something I unknowingly did wrong?

Stopped going here for quite awhile due to constantly cold food. Thought Id try 1 more time after months hoping things had changed but no, burger was cold, unmelted cheese.

Very nice workers here definitely enjoy the food here and very very rare to have your order messed up

The potine is back

Foods always cold coffee was cold and told them about it they said this is not a tim Hortons wow blow my mind

Good hot food

Fast service, clean premise and food was hot.

Understaffed resulting in ridiculous wait times

Food is aways the same , would be nice if it was better for what you pay . A few time iv went there and come home missing something from our order

I use Wendy s as my go to place for lunch for work. Always good good.

People were friendly and efficient. Food was good. Parking: There was enough room to pull my work truck in and not block everyone. Food : 5/5 |

Nothing was marked, made it ridiculous to figure what from what, especially since everything was squashed and NONE of them resembled the pics.... wont EVER order/eat from here again!!

Drinks were wrong but food was good

its ok, but why cant you dine in like Tim Hortons

Very polite staff

Good food

Like McDs but with flavor!

If you can not hear what the customer said at the order point, then please ask what they said at the payment window.

2 can dine for 11.99 Dave Single Cheeseburg coupon. So fresh! Such a good deal!

Very nice staff

The staff here are super accommodating and always make my dads gluten free order right. I appreciate the effort

Best brosted chicken

I like their food, but its annoying when you have to go back every time you order there because your order is wrong. Especially when I order things without meat because I am with a vegetarian, and he starts eating and finds bacon, and other meat hidden in all his food. And I am understanding that mistakes happen, but this ALWAYS happens, and it has not improved over the past 3 years of me going here occasionally. And then I come back, and they dont do even as much as apologize. Instead it feels to me like they are mad at me.

The staff here is great! Amazing service! Thanks for your help and keeping us all hydrated on a super hot day!

It was bussin

Tasted good but felt horrible after

Clean washroom

Going to Tim Hortons

Excellent, speedy service. Very consistent food. Love the frosty. Love the spicy chicken. Fries are great.

Good location messed up my order but fixed it next day no problem. Staff is friendly if in Fort erie this location is a good stop

Solid burger

Sometimes is not cooked enough for me. Fries never seem to be fresh or not cooked enough

It s been a long time since I ate there and it s definitely better than McDonald s

Good food, friendly staff

Good sandwish I love Wendy food

Thank you that you have a very clean bathroom. Very appreciated!

Great food reasonable prices. Always introducing sandwiches and theyre almost always incredible. And thank you for bringing back the vanilla frosty!!!

Lori/Laurie (not sure on the spelling) was the most polite drive-thru attendant I ve ever had the pleasure of dealing with, excellent customer service, very prompt and polite! Thank you so much and hope to see you again!

I like the baconator also theyre out of vanilla frosty dont recommend going for anything else

Good food good price.

Great burgers

Wendys is Wendys, always good food. Make sure to get lots of napkins or eat when youre on your way home, burgers can be messy. Service is fast and accurate. But, if they make a mistake, theyll own up to it. Lots of parking.

Worst service

Always good. As far as fast food goes this is my only go to option. Always ask for your nuggets or straps to be made fresh and tell them you will wait.

Clean, quiet and good food. Must show vaxx records to eat indoors.

Good

First time visiting a Wendys in many years. I was surprised by the quality of food and so blown away by the service. The cashier was unbelievably friendly and patient with us. We had not been to Wendys in a long while so we took our time deciding what to order. Anywhere else, they would have been frustrated with us, but he was so helpful and honestly, hilarious. Most fun Ive had eating in at a fast food establishment in a while. And the staff was diligent and quick with cleaning and sanitizing the entire time we were there.

Hot and quick service. Friendly staff.

Fast service