A&W Canada in Fort Erie

Excellent service from everyone working this weekend!

The service was exceptional. The food was not only delicious but also fresh and served at the perfect temperature. Lovepreet was friendly and provided the best service we have ever experienced at a fast food restaurant.

Great lady at the counter so sweet Parking: Always able to find a perfect spot asap Food : 5/5 |

I recomend everyone to visit this restaurant. Not only for best service but also for friendly staff , environment. I visit three times in a week with my my friends Specially i love the masala veggie Burger of this place.

Excellent service and good food on Sunday morning! Clean restaurant and great atmosphere!

We had the amazing masala veggie burger. It was freshly made and hot and crispy.

A&W Restaurant delivers delicious, high-quality fast food . The customer service is friendly, attentive, and ensures a pleasant dining experience. A reliable choice for great food and welcoming service.

Ordered the mushroom mozzarella burger and sweet potato fries. The fries were good but the burger was not. The cheese was unmelted and the two tiny slices of mushroom were so thin, it looked like they were painted on. There was also no onions. Not at all as illustrated in their ad with mushrooms and onions overflowing the bun. The burger was overdone and very dry. The order was ready in 2 minutes so it could not have been a freshly cooked burger.

Beyond great customer service

Staff was very friendly Food was great Food

Went with many family staff was so nice

Great food and great staff!

The staff here are always kind, patient and accommodating. Unfortunately though, they need to clean the dining room. The floors are littered with food and the flies are terrible! We had to take our food outside to eat. Let me just add, it was not busy. We were the only diners.

Super clean. The food was great and the service as well

We used to really like this location however they have changed the staff & they dont understand or listen. Had to send my eggs back & even the second time they were wrong. What happened to the original staff? Wont be going back. Time to find a new breakfast place.

Everything was good except for the table, we walked in to soda stains and crumbs.

Very friendly service from Grace. Drinks quickly prepared & perfect

Grace was amazing and patient with us even though were mustard people.

Fort erie location is the only we will go to not only is the staff at this location the friendliest the restaurant is always clean and the quality of food is very good and the two ladys that run the front counter barb and Michelle are super hard workers its nice going to a restaurant and the staff treat you like a friend not just another customer these two ladys go above and beyond and I truly feel they need to be recognized

Always our go to A&W location the food is always great the staff Barb & Michelle are awesome thank you for everything every time we visit time and time again! Vegetarian options: Plant-based burgs Dietary restrictions: Diet A&W in a frosty glass mug Parking: Lots of free public parking always available Kid-friendliness: Michelle is starting Halloween picture colouring on display for the the kids

The lady at the counter was super nice. When I produced a coupon for a breakfast sandwich and a latte their latte machine was down. She gave me a dark chocolate flavored frozen cold brew instead and it was awesome!

Awesome. Real food. At a great price with even better service. What a way to start a day.

Place is pretty awesome I cant lie. I was afraid to try it because their whole gimmick is just so old school that I was worried the facade would break down instantly upon entry. But nah they have their cool A&W fountain machine, the food is good and homey tasting, and the staff I just like Mr Rogers level friendly. Then I tried some crispy chicken sandwich thing and it was slamming actually. Fries are great, and their breakfasts are cheap and delicious pancakes hash brown fresh cracked eggs etc. One thing tho, I always liked AW root beer as a kid but if Im being 100% honest, the taste of it doesnt hold up as well for me anymore. Its Aite but other brands are richer. Vegetarian options: They havea bunch of beyond stuff and it tastes legit Dietary restrictions: Vegetarian Kid-friendliness: Yeah definitely Wheelchair accessibility: No bumps no steps

Washrooms were super clean and smelled great. Food was on point and the staff are super friendly. Food : 5/5

Thank you very much for the free kids pack. It was so generous. One thing we noticed was that drive through was served at least 4 times quicker than walk in. Coming in person should mean something.

Best place for breakfast.great service!

Great food and super nice staff!

The food is amazing and the people are so lovely. Service is great and the restaurant is always so clean! Vegetarian options: Beyond burgers Masala burger Potato piri burger

Food was awesome! However there were a lot of fruit flies near the root beer part of the cola dispenser and there were no newspapers available. Vegetarian options: they have a burger with no meat in it! Parking: Lots of parking close to the building! Wheelchair accessibility: 100% wheelchair accessible from the parking lot to the inside of the store.

Very good staff, very good service By kim

Best food service by michelle

Fast service, great price, nice server. Dinned in

CO 2 is not working so all the drinks are flat. Yet no one says anything to the customers. When you talk with staff. Then they pretend like it is the first time they are hear this news. Talk with the mgr they told it is Sunday and can t place a service call. I get it but tell customers what is going DON T make like you just heard about this issue.

The food is very delicious. Waiting the time you do is well worth it, as you will receive quality. Very well done to all the employees who work here.

Nice

I love chicken buddy burger

Good burgers

The food is generally solid for fast food, with decent portion sizes and competitive prices.

VERY slow counter service. More worried about drive thru. Only one person working at borh counter and window...very disappointed

love this place so much, everything was fresh cooked and the root beer came in a frozen mug!!

Great service! Accommodating, and friendly

Vegetarian options: Potato patty burgers are delicious, add hash browns for added flavour. Food

Two ladies working front counter were great!

Every time I go here I have such a warm welcome from Diane. She is so kind, we love going here!

Went to a&w got sweet potatoe fries which is an upcharge with a teen combo and this is what i got. Less then a handful of fries. Dissapointment.

Nummy

Best staff here!

The staffs demeanor and managers response left me feeling disrespected and degraded. Incident Details I ordered two cheese and Eggers with five hash browns. When I received my order, I was missing a hash brown. I went back to the drive-through, the staff initial response was they refused to believe me, insisting they provided five hash browns. I offered to pay for the missing fifth hash brown to resolve the dispute. The staff member then showed remorse and refused to charge me. I declined the complimentary hash brown due to being accused of dishonesty. I called the manager of the restaurant . Upon calling to report the incident, the manager failed to apologize, citing previous incidents of customers lying for free food. I expected the staff to acknowledge their mistake, sincerely apologize and promptly resolve the matter.

Best breakfast ever, all the time. My favorite restaurant. Naturally good food.

A cool fast food spot. The service there is excellent.

A couple of days ago i visited there and a man named gagan dont know he is a team member or a manager but he dont know how to talk to the customer very rude behavior. Worst experience with this restaurant.

This location is clean, the food is fresh and hot and my Server, Grace, was friendly and efficient.

Delicious food, drinks and super service

Very kind service and great food. Everyone in our group of 4 were satisfied Vegetarian options: Great beyond burger. Food : 5/5 |

I honestly would have enjoyed my visit more , had I not been interrupted by a running child, and her father trying to talk with me... he was polite and all, but Im married, and didnt want to engage in conversation with strangers... I probably wont be back,, to family orientated for a chain run business.

Awesome breakfast out on the patio.

Super friendly service! Nice, clean restaurant atmosphere. Great frozen drinks! Kid-friendliness: The staff was very patient & accommodating with our group of 3 kids. Thank you Kim, Grace, Kamna & Lovepreet. Well be back!

Friendliest service ever, meal was piping hot and freshly made, delicious Wheelchair accessibility: Only one spot which was taken Food : 5/5 |

I love this place and the cups

Cant beat the breakfast, delish and fast friendly service.

Ordered a lettuce wrapped mama burger, the lettuce was brown. Patty was so small. Restaurant was not clean, outside was the best option. No one seemed to care.

$24 for a hotdog, poutine and two frozen root beer. Might not be so bad except the poutine was mediocre and tiny. The hot dog was pretty much inedible, worst I have had in 50 years. Seemed like it was 2 days old and then they butterflied it to reheat on the grill. If I wasnt 5 minutes down the road I would have gone in and returned it all for my $ back. I can see why they are never busy, we wont ever be back.

I love the breakfast and quality beef in the burgers. I just cant get around the insanely long wait times. Two cars in front, 5 minute delay at the order speaker. Then they ask you park ahead and wait more after you pay. Today is 25 minutes for a double teen combo at 930 pm. Not acceptable. EDIT: Another mishap today but wanted to improve the rating as the woman at the counter was sympathetic and corrected the problem right away.

Had the egg and cheese breakfast sandwich. Was pretty good and had friendly service

Service was horrible waited over 5 minutes to get asked what my order was

Make sure you get a root beer in a frosted mug and some poutine!

I have never seen this location as dirty as I did this evening. Garbage overflowing....garbage on the floor everywhere...unfriendly staff....and only 1 person appeared to be working...others outside and in the booths. Cause for concern what the kitchen area looks like.

Best food ever!

It seems the food takes a long time but when it arrives it s cold. My burger was warm when I started to eat but cold by the time I finished. It seems cars are being served first while our food sits there to get cold my sweet potato fries were inedible because they were cold. I would have sent them back but did not have enough time to wait for hit ones. Inside customer should take priority

Visited from the U.S. with some friends, last couple of A&W trips have been underwhelming. This is the first time we have gone to this location and it is the best I have been to so far. Our cashier/waitress, Michelle, was super nice and very helpful. I would recommend the beyond burger. Even if you are not vegan/vegetarian it is great. Fries are awesome & root beer is, of course, to die for. 10/10 will be back if ever in the area.

Great breakfast special!

The girls are very nice and polite. The food is very good

Fort Eire location can be slow, took a while for the cashier to notice us then ignores next person in line..

The food was absolutely delicious, and the frozen root beer was simply amazing. It took quite some time to get the food, but that was a small price to pay.

Worst fast food restaurant experience I had. I have never been to a fast food restaurant where even when you are speaking to them and asking them a question they remain silent Toss you your cold food and shut the window with out one peep. It was almost comical. This restaurant needs to close.

Good staff good food, friendly people with happy

We had good breakfast today, April 25 in Fort Erie A&W . Kim is our server and she is so pleasant and helpful with our order. Great job, Kim! Food

Supposed to be fast food but every single time without fail I am told to park and wait 10 plus minutes.

What a friendly and welcoming place! So efficient and good food, fresh and delicious. Barb was so kind and she brought a smile on our faces. Food : 5/5

I really like an and w and the service as you can tell by how many starts I give it and I just think it s a generally a good restaurant or some people say place to eat. Bad news is I don t love the fries but they are good, there is always room for Imporvement. Willem and Alice

Great friendly staff, fast service, clean restaurant.

SLOW! 40 min wait for a buddy burger and a beyond burger!

Good services and good prices too! And we will be back! Food

Vegetarian options: Beyond meat Food

Got a buddy burger with 2 patties and bacon with a combo. The issue I had with the burger is the paddies were basically one full paddy cut in half. Dont plan on getting the same burger.

Very busy..need more booths instead of tall chairs...need more HELP....hate your wooden utensils...crazy idea...please switch back to real silverware!

This location has the best customer service I have ever experienced in a fat food restaurant. In turn you can feel the atmosphere is positive every time I go there. Thank you for your hard work and dedication to serving the Fort Erie community.

Had a great experience when I visit Thursday afternoon! Great food, super fresh! And amazing service from everyone especially Kim and Rajvir! Would come back for lunch anytime!

Service is exceptional! Staff are super friendly, know regulars by name & bring your order to the table. Food is served on real plates, with stainless cutlery & glass cups. Nice! Way better for the environment.

Michelle and Barb were amazing to our family! Breakfast was great!

Far and away the best fast food experience we ve had in my 54 years on this planet. Great food, friendly and professional staff, and clean everything. On Garrison rd. in Fort Erie.

Like coming in with my friend for breakfast

Very nice young lady that served us. Very nice to all the customers.

Not really into reviews but Michelle was super nice and so was the food! Would definitely a place worth coming back for!

Placed a large mobile order and everything was ready really fast! Exceptional customer service! Thank you so much!

Gave me a Lolly pop 10/10

This place checks all the boxes.

The best service Ive ever had, from a fast food restaurant; and for a chain restaurant thats also saying something. Every worker was very friendly. We shared stories about the eclipse (which was minutes away). I left my food to go watch it and when I returned they replaced it all with new hot food! They insisted, Ive never seen such good treatment. They really didnt have to as Im sure it was still warm. Ive always preferred A&W, but this I will never forget. :)

Cleanest, friendliest, freshest A&W Ive ever been to

Typical burger stop. Friendly service

This place is hit or miss. Sometimes it s ok and other times they skimp on the portions. Also why do all the new fast food places in Fort Erie only hire a specific demographic? Weird.

Great place for breakfast

We were here on April 21 at 2.30 pm. The tables were all dirty the womens bathroom was dirty The staff were all hanging about talking in there own language and being I fee insensitive to there english speaking staff making them do all the work

Great for breakfast. Nice crowd.

Love a&w good food always fresh toppings.

This was our second time coming here and the staff were wonderful. The food was delicious.

Good place to eat and relax! Staff is very good and welcoming. Rajvir took my order she is very polite.

Food was great , first time here and food was fresh. Best a and w burger I ve had

I enjoy they brought my breakfast to the table. It feels as if I m in A breakfast restaurant. Parking: Lots of parking

Fantastic friendly service, Michele Barb, Kim and the all the cooking staff, providing excellent customer service, in a clean environment,

Very good service by kamana.

We had a delightful experience through drive thru this morning. Diane provided absolutely phenomenal customer service as she was friendly, polite, paid attention to detail and repeated our order back to make sure it was correct. We did not feel rushed at all, and appreciate the pure kindness that radiated from her personality, making our day a little bit brighter. Thankyou and keep up the great work!

Great service and I love their sweet potato fries.

I was visiting from NY and stopped here to catch a bite to eat. This place has delicious food and such lovely and friendly staff. I would definitely recommend! Wheelchair accessibility: There are chairs with movable chairs making it accessible for someone with a wheelchair. In fact, while I was eating a patron in a wheelchair was able to eat comfortably and that warmed my heart because I am a champion for accessibility.

Rude service ! Served an old tasting burger for over $7 for a burger go somewhere else.

the employees were so friendly and gave my daughter and her friend little rudy bears which made their day!! can t wait to come back again! food was amazing as always! Kid-friendliness: all the employees were soooooo nice to our kids!! :)

Good customer service

Had a great experience when I visited the restaurant Saturday night! Great food, clean place and the customer service from everyone working was great!

Place was filthy dirty.. stuff all over the tables and floor.. couldnt find a clean table to sit at and only 2 other people in the restaurant. Took a long time to get our food, was very disappointing for an A&W franchise. But, our food was good & Hot.. That at least wasnt disappointing! Girl who worked there was too busy talking on her phone to clean any tables off .

Parking: Good parking space Food

I had an amazing experience at this location! My personal favourites are Onion Rings,sweet potato fries and quick quality breakfast. Staff is amazing!

The staff are always so friendly and go out of their way to make your experience a personalized one! Remembering your regular or your name. Always great service and my order is always how I order it!

Fresh food, friendly people. Always satisfy

Always our go to spot for fast food as they have great ingredients! The staff at this location were super friendly today and went out of their way to make sure everything was correct and fresh to order. We will be back!

Hands down best A & W! Food is delicious and the service is outstanding. The lady that served me this morning was so friendly and fast with my order. I will for sure be back ( probably tomorrow!)

Clean location and staff are super nice.

Great service by Kim

Staff is awesome, place is clean and the food is great. Very glad they re in fort Erie !! Thanks Kim :-) Food

Every Leafs game day you can get a Teen Burger for $2 ALL DAY. Has to be ordered through the app. You need to download the app even if youre only going to eat here ONCE. Theres awesome deals, usually half price. Otherwise its pretty pricey for fast food, although EVERYWHERE is now, but to me, theyre far better than the other fast food chains.

30 minutes for a breakfast sandwich. Two orders ahead of me and no one in drive through. Definitely not the place to stop on a road trip. Cars have started coming through the drive thru now and are receiving their orders while we are still waiting for 2 breakfast sandwiches and 2 hash browns

Great breakfast! Yummy food, excellent service and enjoyable place to eat!

Problem with new hash browns for breakfast. Breakfast arrived at my car window and I paid and went and parked in the parking lot. Pics of hashbrown will explain in itself the problem here. Limp, grease saturated, and cold in middle. When I asked if they had been double dunked or something, they had said new hashbrowns. Sorry. Would you like a new or substitute. I declined gracefully. Problem, I think, is grease not hot enough for frozen product, as it is lowering the temperature far too much. They should try 375degrees farinhieght for 3-5min. Dietary restrictions: More gluten-free options for sides. Fruit cup, perhaps brown rice & perhaps orange slices added to your tomato slices. Would present well.

This is the second time I have gotten supper there and both times my food has been cold. The mozzarella cheese slice wasnt even melted on top of burger. The fries were cold and dry. Very dissatisfied!

Good food and Good Dimples!

Nice food

They were amazing! Burger was delicious and it wasn t smushed. I felt like I was eating real ingredients. Highly recommend!

What drink beats an A&W root beer? Nice clean location with friendly staff such as Kamna and Love who were very kind and courteous.

This was my first time in Canada and at an A&W restaurant. I went with my wife and Simran and the crew there were super friendly and polite! I felt like is this even a fast food restaurant??? Great first time experience!!

We came from NY and tried this A&W restaurant for the very first time. Simran took our order and he was super friendly! They ran out of raspberry turnovers which I really wanted ( used to apple at McDonalds) but they were super apologetic about it. They even gave us an additional one for the inconvenience because we had already paid for raspberry. They know how to provide 5 star customer service !

We came to this A&W for our family day dinner and it was delicious! Fast amazing service!!

Service was excellent!!! Kim was awesome!

Dinner was great we came in for family day with our kids and extended family. Service was fantastic and so quick! Delicious meals! Parking: Fort Erie location

Attentive staff produce the A&W menu to a consistent quality level.

I d like to recognize Monica who prepared our food! It was my Aunt s 90th birthday and she requested to go to A&W for a mama burger and onion rings! The staff made my aunt feel very important

Always friendly. Great service!

Ignored as soon as we walked in the door of the empty restaurant, the solo cashier deemed it more important to wipe trays than take our order. Then when our order was taken we were told to sit and she would bring it to us. In that time other obnoxious customers entered which she stayed continually engaged with for the next 10 min, non of the other workers standing around bothered to bring our order out, after 15 min she realized our order was there and stood at the counter calling out our name because she couldnt remember who we were from the 3 other people that were in the restaurant. By then food was cold, every table was dirty to varying degrees with napkins and food scraps all over the floors. Management is non existent here and the employees attitude towards customers is that they are inconvenient. Go somewhere else.

Breakfast arrived quickly. However, the bacon and the sausages were as cold as the tomatoe accompanying them. The server was quick to take it back to the kitchen. To my surprise I received the same plate with the two meats merely reheated! By the time the plate returned, of course the eggs had become cold. I would think the restaurant would order up a completely new breakfast? I received appropriate apologies from the server though. No worries! I will come back as this is my favourite breakfast spot in town.

It was great when it first opened but my last couple trips I observed people working very hard but just not enough employees to get the cleaning done. The manager needs to hire someone just to clean so the others can keep providing that great customer service. Perhaps I just visited when someone called in sick. If it improves my next visit Ill upgrade my rating but for now Ill only recommend the drive through because my last visit every table was dirty and our feet stuck to the floor throughout the restaurant. Not a bad reflection on the employees working that evening though. Those who were working were busting their humps.

Love the teen.. and the only fast food that makes a great lettuce bun

Excellent customer service, great taste of food

Mouthwatering food, great service, hygenic dine in area. And the team out there is so welcoming. #Great experience.

Delicious burgers, polite staff

Very good customer service and delicious food Vegetarian options: Good options for vegetarians Food : 5/5 |

that s so good for everything!

Polite staff and fast service. I m a frequent customer.

We had a great meal today and were served by a very pleasant man named Manpreet. We will definitely be back! Thank you!

Very nice

Mouthwatering food, great service, hygienic dine in area. Monika is so welcoming.

What more can you ask for? I was kindly greeted. Dining room was clean. Ordering was quick and easy. Everything that was supposed to be hot was hot, and everything that was supposed to be cold was cold. Delicious food. A real treat. The lady at the front invited me to sit and then she brought me my drinks and meal like a dining room server. Then a well dressed man who just finished his meal left and he thanked the lady by name. Then when a family of grandparents and two girls left, they thanked her by name. She didnt hear the girls because she was busy but they kept saying Thank you Michelle until she heard them. I nearly cried in public seeing that. Nice place. Kid-friendliness: Familys were happily eating here.

Amazing employees great service the energy is always pleasent an cheerful an never fails to put a smile on a face will definitely be back an spread the word Dietary restrictions: Highly recommend they have tons of variety Parking: Huge parking lot Kid-friendliness: Always make the kids smile Wheelchair accessibility: More than accessible

Amazing food and service super friendly, michelle is a sweetheart

Really tasty breakfast, lots of choices, good coffee, and served to your table. Nice clean and bright restaurant. And an EV charger.

Great breakfast!! And great staff

It was 9:10 on a Thursday evening, we pull up order our food, get to the window to be told they don t accept 100.00 bills. I look around and don t see any signs, I asked when this rule took place? She the Alleged manager states as of right now I said so as of right now you don t accepted 100.00 bills? She said no we just started. Hhmmmmmm convenient isn t? She knows what that means!

Burger tasted like fish. Totally disgusting

From taking our order to delivering it to our table, Michelle made our dining experience awesome. We will recommend this location and return there not only because the quality of food was great, but Michelles customer service was outstanding. Her level of attention to the customer should be held as a standard. Keep up the great work.

Very clean and well organized fast food restaurant. Staffs are very friendly, I had poutine and a burger. Indigents were fresh 100 times much better than other fast food restaurants. Food

Not just me but a few people like 6 Waited 18 minutes in the drive thru no order taken This place thinks they are doing YOU a favor by working there if waiting forever is your thing this is the place to go they dont care how long you wait and all ppl in the drive thru left