Smitty's Family Restaurant - Fort McMurray in Fort McMurray

Under cooked sausages and eggs. When I pointed it out to the server, she informed me that they always get complaints about the sausages. I will not go back there.

Smittys has stepped up their game and remain relevant! Always a great breakfast and this location is no exception.

The service was the best in fort mac veronica is top notch n the chef is extreamly good i had fish n chips n soup best meal also i had in town..

I have been to Smittys twice, and each time Ive been there, the restaurant had no customers. Sorry to say, but the food was mediocre. Normally I like Smittys.

Our server is a young lady named Noor. Shes absolutely wonderful very pleasant very professional pleasure to be around her.

The server was great (noor) the food.was great

I ordered a turkey dinner it was the worse turkey dinner I ever had potatoes was dry had 2 carrots on my plate little gravy had to ask for more and turkey was sliced turkey not real turkey I thought for 20 dollars a plate I would get a good dinner we also ordered fettuccine with meatballs and meatballs were that soft they fell apart other dishes were ok but for a family of 4 to spend over 100 its definitely not worth it

Great place.. great staff yum food

Had great time with my family, lovely staff and great food

Service was great! Its good that the breakfast is available all day.

We sure enjoy the breakfast at Smitty s! The service though, really needs attention! We will return. But please step it up a bit with your service.

Food is great ! Bathrooms are gross!

Friendly staff great service food awesome and its licensed!

Terrible service will never return

Brutal. The last 2 times I ordered from here the food literally went straight into the garbage. Gross.

Food is ok, terrible coffee. Our service was good and nice atmosphere

Big shout out to the staff of Smitty s in Fort McMurray, Alberta!!! We had my husband s 60th birthday celebration there March 20/24 and I couldn t have asked for better staff to deal with! They were professional, very helpful and accommodating. The two ladies that took care of us went out of their way to make sure our party was a success! We used their back room for the celebrations, and although we only had 13 people, it could easily accommodate 25-30. The room was already nicely decorated, but we were able to add our own decorations earlier in the day to add a personal touch for the occasion. The food was exceptional as well! My husband was very happy with it, as were all our friends and family. This was a great experience and I am so glad I chose Smitty s for this memorable occasion. Well done !!!

Food was great, service was great, we had $8.99 off kids birthday dinner because of app.

Good food. Nice to have something that differs from other places.

Had the south west benny. The hollandaise was super weak everything was luke warm. Not all that great for the money. Didnt feel great after eating. Probably wont come back theres a gold standard dinner food in town already Service was great though.

Id rate experience, 10/10 Service and server Noor was excellent. Would definitely revisit. Food : 5/5

Server and host was friendly and efficient. Food was fresh and reasonably priced. Ill..be going back.

Food was decent, had the big country breakfast to try a bit of each meat. Eggs were good, sausage was meh, back bacon was good, bacon was good, toast was great and ham was good. Overall would go again but would just get eggs and bacon meal. Coffee was also nice.

My first visit my food was cold so it was sent back to be heated up, came back cold. Have been here five times assuming that the first bad experience was a one off. Unfortunately my food especially the soup keeps coming out cold. Not sure if the cook(s) have any actual experience but Id venture to say no they dont. The server didnt know what the soup or pie was and never did find out about the pie. She was however professional and friendly hence one star. Its my estimate that this Smittys will close within the year.

Great experience in this restaurant.last Few weeks the Service has improved .. The Quality food was Good .

Christine the best

They can t cook a steak right. The waitress didn t seem to care either. I will never go back.

Great service from Christina, breakfast was great.

Had the Meat Lovers Skillet today and was so fortunate to have Colleen as our server. Colleen has a great personality. She is outgoing, respectful and funny. We look forward to seeing her again soon!

Ive been there a few times and its always been a solid choice for a meal. The food is tasty, the portions are generous, and the prices are reasonable. The staff is friendly and the atmosphere is cozy. Its a great spot for a casual dining experience with friends or family. I definitely recommend giving it a try!

Great food and elaborate service !!! Bacon Eggs Hash Browns was awesome, as its my all time favourite. Should try eatery for a fantastic dining experience.

Food and service was really great.. Thanks for the wonderful experience.. Kudos to the Management team.

Food was tasty

Food was very delicious and service was excellent.

The food was really exquisite and wide range of menu

Our server Navdeep was very attentive, courteous and friendly. Will certainly eat there again and recommend it to friends and family. Wheelchair accessibility: On the ground level close to main door

Smittys has been a solid choice for breakfast and my fav wing Wednesday. Portions are generous, Food is good, price is reasonable, and the staff is friendly. Shout out to Navdeep, she was on the ball last Wednesday. Very tentative, quick and friendly. I appreciate the great service. Thanks again for everything.

Great service. Wonderful staff, always a smile on their faces. I feel welcomed and the food is amazing here. Parking: Close walk to the restaurant, need I say more

Menu has good selection Prices are fair Environment is nice Food : 5/5

Horrible service. Took over an hour for our food to even get started. They focused more on Skip the Dishes than they did on their ACTUAL customers. Not even the radio was a reprieve, it looped the same three damn Christmas songs over and over to the point I have a vendetta against Christmas music now. Do not go here, it s a massive waste of time.

Horrible experience. My friend got beard hair in her food and part of my order was missing. We waited a long time to be served even though the restaurant was almost empty.

Poor service. Foods ok. But over charges us. We ordered 2 strawberry crepe. Barley came with strawberry only the sauce. Paid $44 for 2. Says on the menu $17.99 when asked she just answered yeppppp. Never again.

I ordered the western skillet, it tasted great! Wait time was normal for freshly cooked food. Service was great, even after the servers had to deal with an extremely rude, and impatient skipthedishes driver. Definitely going to be heading back there!

The food was grainy subpar and flavorless, not at all like the smitty s that used to be here.

it could be a one time thing but the washroom toilet seat was dirty, not urine. That was bad! Smaller things were our tea and coffee were not very hot. Our food was plenty, tasty and hot. Had the western omelette. Two of us were very full and took lots home. Staff were very friendly and helpful. Breakfast for two was 49.00. Very good deal.

nice service and nice food. Vegetarian options: need more veg options Food : 5/5 |

I ordered the triple stack pancakes. They were absolutely delicious and the server was amazing. The restaurant was empty but it doesn t get the recognition it deserves. You have to try this place.

I had the pancakes; they were super good

Thank you Navdeep our server for a wonderful breakfast. Food and service was amazing.

Service was ver goog

we waited over 45 minutes for our food and it was cold and the bacon was burnt will never go back. was way too costly for what we got for breakfast

Took a bit of time to get our food, server was nice. Philly Cheese lacked cheese and the fries were medium temp. My burger was very good.

Very friendly staff. One of the best services we experienced. It was very refreshing how many staff came to check in on us or just say hi, that were not our waitress and still tended to any request we asked for.

We made a last minute reservation for a party of 16. A family get-together with out-of-towners etc. The staff were VERY accommodating and went the extra mile exercising patience re our overall size, volume and then topping it off with helping us to take pictures! Food was hot and tasty! Manager was even involved and very thoughtful! A big thank you to everyone who helped on Oct 4th evening!

Good food and friendly staff. Just a bit of a wait

Terrible service had to wait a long time and customers that arrived after me got seated before me . Half my order was missing amd when getting the bill they still try amd charge me for it . I had to wait 10 mins for my server to get the bill and the only reason I got it is because I got up amd asked the other girl. I never got asked if I wanted another drink and was completely ignored by my server. After this experience I will never return much of my time was wasted.

I wish I old give this a lesser rating. we waited an hour with a toddler before leaving without eating. she didnt come to even refill drinks. It just keep getting fuller and fuller and like 2 tables got food. the servers even got in a 4 way argument at the hostess stand. Really bad. do not go!

First time trying smittys since they opened up again and was incredibly disappointed, everyone who ate today has a stomach ache, we had 3 people eating, 2 people had their meals way before the 3rd to the point where the meals were almost done before the last even got their food. And when they did the meal wasn t even close to what they had asked for even though the server wrote it all down. Then the server began to ask if he will just eat the wrong order instead of sending it back, proceeded to not bring the hollandaise, the toast was not toasted and the hash browns on everyones plate was cold and nearly raw in the middle and then extremely burnt on the outside. There also were no coffee refills until we had to track the server down. We received no compensation or compassion for spending so much on the experience to not receive a good one. I really hope they are just trying to get in the groove and that things will get better for them, but from this experience alone we can easily say we all won t be returning. Best of luck in the future.

Just reopened after being gone for years. New furniture, floors, bathrooms, and layout. Kid-friendliness: Kids menu , reasonable prices. Crayons to help keep little ones busy.

Good spot, service received is not what Im reading in the other reviews. Food was great and its a great spot to come with family. Thanks!

Went there for dinner with the family and the service was ok but the experience was not Good. Ordered a meal which I can not have tomatoes made it very clear they gave me my clubhouse and it was soaked in tomatoe juice I told them I couldn t have tomatoes and they brought my sandwich back 15mins later they brought me back my new sandwich which when I looked it was the same soaked bread and it had tomatoe seeds all over the bottom was super upset.. they should care about people s allergies and request more seriously..

Went there mid afternoon when it was dead, ultimate mozza burger, their fries are awesome, burger was thick, service was a little slow, but nothing serious, definitely going back.

Ordered the classic burger and poutine. The poutine only had a few pieces of cheese and they were frozen in the middle. Wasnt going to say anything but then I got half way through the burger and found a long hair in it.

Ordered the apple cinnamon crepes, they were delicious. The Fish and chips and Eggs Benedict were good too. Wonderful service.

the meatball sub smacked i m ngl

I went there service was great and food was delicious enjoyed alot. The ambience of the restaurant is great. Will recommend to everyone. Food : 5/5

Ok, so the server was OK but there was a rush so I totally get if she wasnt in the mood thats fine. I ordered the so-cal Benedict. The English muffin was so HARD, I couldnt even bite into it. My problem was, with the dish being the way it was I tried to cut into it because bitting into would just be messy because I ordered a runny yolk but the English muffin was just tough. For $20 I expected the whole dish to be edible. I ate the toppings only and tried to eat the English muffins after but omg, its just like eating cardboard. For the price, everything just tasted mid, no flavor. The hashbrown didnt have salt so I added some but turns out, the half I was eating wasnt salted and now the other half was too salted lol. I really hope this place doesnt shut down because I would love for them to improve. Theyve got a great menu, just some rebranding needs to happen. The crepes were bomb though.

Lmao, I ordered salt &pepper wings , when I got back to camp and tried them they were plain with about 50 little packages of salt and pepper in the bag ! Lmfao smittys franchise gives the recipes to every restaurant . Smittys has the best wings hands down.... but not in fort Mcmurray.

Osm food and service

Worst service ever.

Went in for breakfast with my boyfriend, service was good- not great got our drinks and order taken fairly quickly. Our food came out decently fast but it was barely lukewarm and did not taste good my any means- complimentary hotel breakfast is better in my opinion. I had to get a gluten free bun as a substitute for toast because they do not offer gluten free bread, I was disappointed when I saw my bun came out hot but soggy from being microwaved and was not toasted. The server was really nice about it though and took it back to have it toasted. Overall service was good but the food was seriously sub par. Both of our stomachs have felt off since and I don t think we will be back.

Waitress was great. Cook couldnt boil water. Worst club sandwich I have ever seen. Save your money.

Waited forever for the food sandwich was dry and had about 10 fries on my plate terrible never again

Wish I could give 0 stars especially how they treat their staff... my family wont be back ever because of it...

The number you have for your business is my home number. Can you please change the number. Bcause im sick of getting your numbers.. Thank you.. If you call that number ill pick up on it. Dumb asss that worker their.

One of the worst breakfast experiences I have ever had, a true comedy of errors. Waited 20 minutes (I actually started a timer) to even get water and coffee, then proceeded to wait another hour for food which when it came out wasnt even the correct order. Horribly slow service, and bad food considering each dish is about $14-17. I would have been far more satisfied with McDonalds because at least I know what Im getting myself into beforehand.

Good breakfast. A bit pricey....but what isnt in Ft Mac?

Took over 45 min to get my cold fries with a single hamburger patty chopped up on top as ground beef... slow service, terrible food quality.

Poor customer service. My coffee mug stank twice in a row.. had to get a tea instead. Food wasnt that great. filthy washrooms.

Breakfast is what they are good at...the service is good!!! But unfortunately thats all I would eat there is BREAKFAST

Foods isnt the greatest

Very loud place. Kids screaming and adults yelling so they can be heard over the kids screaming.

Fast and Friendly service

We went here a few weekends ago and had the buffet and it was exceptional. Constantly stocks with a wonderful selection. Today we went and the buffet was picked clean, only half the trays were being used. Would only reccomend if youre a gambling man.

Extremely overpriced for the food you get. 30 dollars for a coffee and a mediocre breakfast buffet.

Too expensive for its worth. Mediocre to Bad service. Even though there are about 6 waitresses working at a time in that small restaurant, they avoid looking at you, when you need something during your meal. Your waitress is the Only person you can ask of anything when you need to. All the others dont even bother looking at you. Also they are sneaky with the orders and make lots of mistakes. If you are in a group of 4 people or more, prepare for something to go wrong with someones order...or be prepared to pay more than you thought you were gonna pay for your order, because you ordered a side which is not included (and they asked you if u wanted it but didnt mention that they charge you or how much they charge you for it). Additionally many dishes are 2 times in the menu. One is cheaper and doesnt include sides and the other is more expensive but includes sides. You will probably pay the most expensive combination every time. So make sure you know what you are ordering or be prepared for it when you get the check.. In restaurants where the service is good, when the waitors/waitresses take your order, they give you their undevided attention. At Smitties in Fort McMurray, while they are taking your order, they are looking all around all the time and are always in a hurry, probably because each waitress is checking on her other tables. Hense the very poor overall service. Last, the buffet is expensive and of very limited choices. $16+ for eggs, bacon, sausage, bread and sweets. It got two stars because there is one other restaurant in Fort Mac which is worse than this place.