Dairy Queen Grill & Chill in Fort McMurray

255 Eagle Ridge Blvd, Fort McMurray, AB T9K 2Z7, Canada

★★★★☆
(133 reviews)
Categories: Fast food restaurant Ice cream shop

About

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Website
dairyqueen.com
Address
255 Eagle Ridge Blvd, Fort McMurray, AB T9K 2Z7, Canada
Plus Code
QH39+HJ Fort McMurray, Alberta, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
11 AM–10 PM
Monday
10 AM–10 PM
Tuesday
10 AM–2:45 PM
Wednesday
Closed
Thursday
Closed
Friday
10 AM–10 PM
Saturday
11 AM–10 PM

Services

Service options
Outdoor seating Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Photos

Reviews

4.1
★★★★☆
133 reviews

Most Mentioned

ice cream (12) drive thru (9) chicken strips (4) cherry sundae (2) flamethrower (2) coupon (2) words (2)
5 stars
76
4 stars
24
3 stars
14
2 stars
7
1 stars
12
★★★★★
December 4, 2024

First time being here , after moved to Fort Mac. People who were working on (December 3 morning shift) were very welcoming and friendly. Food tastes amazing and service was excellent. Thanks for being nice and welcoming. Keep it up 👍 people like you deserve appreciation in this community. Until we see next time you all take care.

★★★★
September 20, 2024

Its DQ, you can never go wrong! Drive-Thru is always busy, which leaves the dine-in front counter at most if, not always, emtpy. Be patient, and staff here seems to be short-handed during busy hours. Nonetheless great alternative to other fast-food. Try the mushroom swiss! You will not be disappointed.

★★★★★
June 1, 2024

Brought my little girls last night for a treat. The burgers were outstanding, and I love the staff friendliness and professionalism. Keep it up!

★★★★★
April 20, 2024

We celebrated my daughter’s birthday recently and the staff are amazing! We came back and had a meal today with my kids and friends and the staff is consistently doing a great job! Shout out to MARJORIE, she’s friendly, polite, and delivered an exceptional customer service. The ambiance of the restaurant is nice and clean. Will definitely go back again! Thank you for the great service! It’s highly recommended and definitely 5/5!

★★
March 20, 2024

Mint Oreo blizzard has barely any Oreo, barely tastes like mint and it’s not even green, or look as advertised. Definitely not worth the $6 that was paid for this.

★★★★
August 18, 2023

One of the best ice cream store in town. Variety of ice creams, burgers and other snacks are available in the store. Store is very organized with good sitting arrangements. It is neat and clean. Drive through access is also available. There are parking lots including accessible parking in front of the store. Staffs are very helpful and friendly. Highly recommend to try this store.

★★★★★
June 24, 2023

Staff is super friendly, place is super clean and the drive thru is actually tolerable unlike some other places around. Ice cream is always good. There was one time the cheesecake bites in my blizzard were a little burnt but I'm not sure if the staff really has any control over that. It's always great though. Nothing better than a strawberry cheesecake blizzard.

★★★★
September 25, 2022

I like the food. But i wasnt a huge fan of the queso sause tbh. Great customer service. God Bless your heart's. Amen.

★★★★★
April 22, 2024

Dairy Queen really is underrated when it comes to their non ice cream related food like fries. Theyre so delicious Parking: Parking here is usually a nightmare, but its because of the drive through with the other building beside it that makes it horrendous Kid-friendliness: Lots of kids shows play on the tv

★★★★★
April 22, 2024

Always get great service and unbeatable prices.

★★★
Local Guide
March 22, 2024

Clean and nice people working there.

★★★★★
Local Guide
January 22, 2024

Vegetarian options: Veggie poutine with chopped onion and tomato is my favorite Food

★★★
Local Guide
December 22, 2023

Had to wait a bit for my 2 blizzards.

★★★★
Local Guide
December 22, 2023

Been great food / ice cream each visit.

★★★★★
December 22, 2023

Tried their new limited time coffee crisp macchiato blizzard and it was delicious! But strawberry cheesecake is still the best.

★★★
Local Guide
December 22, 2023

bad drive thru, good food!

★★★★★
Local Guide
December 22, 2023

Fast service and good ice cream.

December 22, 2023

VERY slow, got order wrong twice. Avoid at all costs.

★★★★★
Local Guide
December 22, 2023

Slow service

★★★★★
Local Guide
December 22, 2023

Very good service.

★★★★
December 22, 2023

Good food. I love the ice cream here! Dont like the cherry sundae though.

★★★★★
December 22, 2023

Addison served me in the drive through tonight and her customer service was AMAZING!! 10/10. She deserves all the certificates!!!

★★★★★
December 22, 2023

The staff at this location are super nice and amazing, I would give this place 10 stars if I could

December 22, 2023

very rude. missing food and could not help.

December 22, 2023

The drive thru sign looks like it s from a third world country. Lettering all over the place and it only shows maybe 1/4 of the menu. I had to sit in drive thru and look online to decide what I want. When I mentioned this to the drive thru person they clearly didn t understand a word I was saying and just smile & nodded. Then my crispy flamethrower wrap was stale, too much raw cheese and barely and flamethrower sauce. Place is obviously being run by people who don t care and the people working there have not been trained even in the English language. Pathetic

★★★★★
Local Guide
December 22, 2022

This Dairy Queen location really does provide customer service. My mom showed up 2 mins after the store closed early New Years eve. We called the store to let them know we only needed one birthday Ice Cream cake for Jan 1st. They were so sweet and gratiously filled our order so we could celebrate my daughters birthday with her preferred cake . Thank you for taking the extra time. I will definitely be a repeat customer.

★★★★★
Local Guide
December 22, 2022

Awesome food and fast service. They didnt stop taking my order to help the skip the dishes driver even though the guy was being rude and trying to interrupt. Delt with the guy professionally afterwards despite his terrible attitude and impolite words.

★★★★★
Local Guide
December 22, 2022

Hubby loved candy floss cone and milkshake i love skor and cookies n cream blizzard and the cherry sundae

★★★★
December 22, 2022

Dairy Queen rarely disappoints. Unfortunately they were missing the majority of the ingredients needed for their burgers last time I went. Likely a one off, but still not very convenient.

★★★★★
December 22, 2022

They have the best icecream cake

★★★★★
Local Guide
December 22, 2022

Their blizzards are extremely good. Its always hard to pick just one flavor. Ice-cream cakes, sundaes, cones are to die for whether its summer or winter.

★★★
Local Guide
December 22, 2022

Good was ok here but no patience preparing and burger just slapped together sloppy. Ice creams were spot on but the poolside slush was very watery and not slushy at all.

Local Guide
December 22, 2022

Meh, mediocre at best.

★★★★★
Local Guide
December 22, 2022

Can t count how many time I ordered an ice cream cake from DQ and had it skipped to me during my intense pregnancy craving period they always pulled through for me!

★★★★★
Local Guide
December 22, 2022

Everything always tastes great at this location.

★★★★
Local Guide
December 22, 2022

Every time we go here we always get the best food! The service is somewhat slow but its probably because theyre always so busy. The Staff are somewhat friendly.

★★★★★
Local Guide
December 22, 2022

Delicious. Great staff. Friendly service

★★★★★
Local Guide
December 22, 2022

Place always delivers. A great stop especially with coupons. Drive through can get congested. Burgers can be a little bland, the flamethrower (chicken or beef) really give it some zing. Poutine is above average. Chicken finger basket rocks.

December 22, 2022

Rudest customer service, management cannot answer customer questions or request without attitude. Called at 10:30 am to order a custom cake. I specified I have a $5 off coupon that expires the same day so I would like to pay for the cake in advance and they can take as long as they need to get it ready. Was told no issues. Go in at 2 pm and the cashier was the guy that took my cake order, when I proceeded to pay he then went to check with his manager who scuffs and grunts at the request of paying in advance. Sends the cashier back out to apologize because he misunderstood his managers answer while I was on the phone earlier and now cannot pay in advance and that the coupon is not applicable to my sheet cake (only good for 10 or 14 round cakes). Fine, I didn t make any fuss and just said to call me when the cake is ready. Fast forward to a whole week later, I heard nothing from this store. So I call to follow up and explained the situation, person on the phone (the manager) has an attitude immediately and starts saying it s not the store s responsibility to call customers when cakes are finished. I explained that when the person took my order he never asked for a specific time, and that was dismissed. Then she proceeds to ask me a bunch of questions like I was ordering a new cake, so I stop her just to be clear I ve already ordered this cake a week ago and I need to know if it s ready. Ohhhh! You are the person that didn t come pick up your cake. It s been ready a long time and you didn t come pick up. I come into the store for pick up, a lady in front was just finish paying for her custom cake when I heard her say I don t know what s going on but I told her on the phone when I was ordering yesterday that I needed to pick up this cake right now. When I get to the cashier, I see this woman who s clearly the one that answered my phone giving me a glare through the serve window. Piss poor attitude, not at all apologetic about poor communication skills / misunderstanding. I get way better service ordering a cake from Save On the grocery store than at this DQ location whose main business is cake. Guess this shows you how much a person can hate their job. If you are ordering a cake be prepared to talk to someone who sounds like a cranky toddler / clueless and be very clear on what your expectations are when ordering a cake on the phone.

★★★★★
December 22, 2022

This location is top notch. Food AND service. Highly recommend. Best fast food in town. Thank you to all the staff at this location!

★★★★★
Local Guide
December 22, 2021

I love Dairy Queen. Whats not to love? They have delicious burgers, fries, gravy, chili dogs, chicken strips, ice cream, sundaes, ice-cream cakes and blizzards. The chicken strips are AMAZING. They have $7 meals that come with a drink and a sundae. I really appreciate reasonably priced meals. Thank you

★★★★★
December 22, 2021

Great and fast service, food was nice and warm even when I got back home

★★★★
Local Guide
December 22, 2021

It was good, the drive through was pretty slow, but the worker was super friendly.

★★★★★
Local Guide
December 22, 2021

Always quick, efficient, and delicious!

★★★★
Local Guide
December 22, 2021

A new store, which is clean and inviting. Havent had any issues here with the food, everything has been accurate and prepared perfectly. The only reason i removed a star was simply location, as it can get a bit congested at times in that area. Still nice to have a DQ in timberlea!

★★
Local Guide
December 22, 2021

We ordered blizzards and they were soupy , 3/4 full, and not mixed. The mint Oreo blizzard was fluorescent green slime on top of melted vanilla ice cream with a few cookie chunks. Quality has really gone down at DQ :(

★★★★★
Local Guide
December 22, 2021

Craving a banana split! Man did it ever hit the spot

★★★★★
Local Guide
December 22, 2021

Good friendly staff and great service. One of the best DQ, I have been.

★★★
Local Guide
December 22, 2021

A fairly long wait. The staff looked absolutely busy, though. The drive thru had ten cars lined up, and there were six customers waiting inside.

★★★★★
Local Guide
December 22, 2021

Great location speedy service and cold treats. What more could you ask for?

★★★★★
Local Guide
December 22, 2021

Had the strawberry banana smoothie it was delicious

★★★★★
Local Guide
December 22, 2021

Great place, fantastic food and great specials! Cant go wrong

★★★★★
Local Guide
December 22, 2021

Always great to get Sunday evening blizzards to cool down

★★★★★
Local Guide
December 22, 2021

Dairy Queen was a pleasent surprise chicken strips with honey and hot buffalo sauce unreal beautful taste

★★★★★
Local Guide
December 22, 2021

My sons favorite spot, his happy place!

★★★★★
Local Guide
December 22, 2021

Good food and good service.

★★★★★
Local Guide
December 22, 2021

Best ice cream ever

★★★★★
Local Guide
December 22, 2021

Quick and good food along with good price and nice service

★★
Local Guide
December 22, 2021

Customer experience..definitely disappointing..DOES NOT PARTICIPATE IN DQ POINTS? CLAIMS SYSTEM IS TO EXPENSIVE? ever looked at your menu prices?

★★
December 22, 2021

Thickwoods better

★★★★★
December 22, 2021

Fries and food are always fresh at the timberlea location. Drive thru times are good too.

★★★★★
Local Guide
December 22, 2021

Today a random stranger in front of me in the Drive-Thru paid for my order. I thought it was the sweetest thing so I paid for the guy behind me. Staff are always kind it must be rubbing off on the customers LOL. The food was hot fresh and tasted delicious. 10 out of 10 highly recommend

★★★★★
December 22, 2020

What an awesome experience for my 1st time at the new Dairy Queen in Eagle ridge. Needed a birthday cake for a short notice birthday party even though they were closed inside the manager or owner was there to assist me and help me out right on spot and got me out of a jam. If this is any indication of the level of service that you will receive at this location Im so happy to have your store here in Eagle ridge

December 22, 2020

Not open before 7am hard to have coffee or breakfast before going to work to catch the 7am bus to oilsands in the morning

★★★
December 22, 2020

Service was great, food dont know yet, was a single person 4pc chicken with onion rings subbed meal with blizzard at 18.13. First time a treat but Ill pass for future.

December 22, 2020

Placed an order for food online, and only received a portion of the order. No drinks were sent, and one full meal was missed, so one family member had nothing to eat when the food came. Not impressed. Called to speak with someone, but phone just rings busy/cant get through.

★★★★
Local Guide
December 22, 2020

Cant beat dairy queen for ice cream

★★★★
Local Guide
December 22, 2020

Service was quick but server was not wearing mask over thier nose

★★★★★
Local Guide
December 22, 2020

Meh... If you have ever been to a dairy queen, you know what to expect from the food. Service was alright.

★★★
Local Guide
December 22, 2020

The meals seemed overly salty but the dessert was great.

★★★★★
Local Guide
December 22, 2020

They have never missed up an order. The person at the window is very professional and courteous.

★★★★★
Local Guide
December 22, 2020

I love the food and ice cream.

December 22, 2020

Just picked up a peanut buster parfait from eagle ridge location and I received the bottom dust of the peanut container as a topping. Tried calling them to complain and no answer.... I always have issues when I go to get ice cream at this location. Not sure why I keep going back.....

★★★★★
Local Guide
December 22, 2020

Royal Blizzards...

★★★
Local Guide
December 22, 2020

My food was ok but other in my group who ordered chicken strips got chicken pieces. Small chunks not strips. Edit: As you see below I received a response from someone at this DQ location (I think. Could be corporate, who knows??). I thought it was a sincere response until I looked below at other reviews and see that this is just a canned response to my rating. Not good customer service DQ. If we can take the time to genuinely let you know if we had a positive or negative experience, the least you could do is offer a genuine response. Very disappointing!