Dairy Queen Grill & Chill in Fort McMurray
101 Signal Rd #11, Fort McMurray, AB T9H 4N6, Canada
About
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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food was cold and took too long to serve charged more than expected
Always love their burgers and huge fan of the pretzel sticks.
Great restaurant. Great service. Never have had any issues with this place.
Bought 2 blizzards from here, and the last time I checked, they were supposed to tip it or it free. Well, where are my free blizzards. I worked for Dairy Queen for 3 years. I have never seen such poor service. We watched 3 people get their orders before us, we had ordered way before them. What's up with that? Was it because we were white and the people that ordered after us were philippino. Never will we ever come to any Dairy Queen if this is what's going to happen all the time. Oh, and this is not the first time. I'm done with this company.
If I could give zero stars I would. The employees decided to spray cleaning products around me and my husband while we were eating. I’d rather smell my ice cream while trying to enjoy it than smell lemon scented cleaner.
the only one in town to get ice cream cake, Blizzard all the way. And did you noticed how good that writing on the cake was? Yummmy to!
Ordered our food on january 12th 2024 at 9:06pm thru skip. Waited for an hour still no delivery Called DQ thickwood on signal road and the person who answered said the food is already out for delivery.but it shows on the app that the food's still not being picked up by 10:10pm. We have a 4 yr old kid here really excited and waiting for over an hour for nothing. If that person who answered the phone had just been honest that they missed or made a mistake so we could have ordered somewhere else that would have been so much better! This would be the last time we will be ordering from this place. Like these people dont even deserve a single star review.
Fast service and good burgers. I think that onion rings from this restaurant are located in a better place when compared with other franchises in town. Staff is friendly and patient and this place is located in a plaza with good parking lot. Ice cream are so good. I hope they open another place in town, some times (specially in summer) is too busy.
Yummy fast service. My order is always correct
Typical ice-cream place
Food
Little bit expensive, I think Macdonald is way better than that
Always a great place for ice-cream and especially Blizzards. The fast food is pretty good too, when you are in a rush. Food
I purchased a couple of Blizzards for my wife and I and as always they were delicious.
Icecream, food, service all good. no complaints.
Food was decent
Quit putting so much salt on the fries for Gods sake
The chicken burgers are tasty. Great summer location.
Cashier Didnt enter my order correctly . When it was brought out I mentioned the mistake made . They wouldnt take my drink back and make what I had ordered. I had to pay extra to receive the other part of my drink in another cup so that I could mix them together myself in a small cup with no spoon. Disappointing service and inaccurate orders entered .
Good location and service
Good food, friendly service!
Drive throu
I had a terrible experience at Dairy Queen. Not only were my fries soggy and overcooked, but they also contaminated them with chicken, despite my clear request not to. The customer service was equally terrible; they showed a complete lack of care and attention to customer requests. This experience was truly disappointing, and I wont be returning.
Drink machine was broken and filthy, order was wrong, but did a pick-up so didnt notice until we got home. Havent been to this location in awhile and dont plan on returning in the near future.
The food was great. The blizzards had the right amount of cookie inside . Wait time was minimal.
Walked out without my burger after waiting for 9 minutes, and it hadn t even been made yet.
My sons favorite place, for him Oreo Blizzard is just about the best thing ever invented. Awesome customer service!
Washrooms were out of soap and not clean.
Good food
Awesome food
Always a great treat!
Horrible service they are more concerned about skip then customer in the store
Food wasnt as good as I remember it.
I always order for my kids, ice cream birthday cake. Strawberry cheese cake is our number one choice very yummy.
See when you order 4 chicken snack wraps and get 2 out of 4, absolute trash, not even taking the blame for it either, 4 not 2, how does 2 even sound like 4....
The best burgers. When you eat in, burgers come steaming hot and looks just like the picture on the order board...which never happens lol. Great spot.
Kid-friendliness: You can bring ur kids but theres a lot of sharp tables Wheelchair accessibility: The sidewalk is dipped in one place but the doors have a big speed bump so itd be hard
Mmmmmm, blizzard
Nice lil after dinner treat
Never had any issues, best place in town to get my ice cream fix lol
Best service I ever had was from a lady named Randy. I could tell she was smiling under her mask and was so helpful and cheerful. A really great experience.
Fast service good food
Good
Excellent hot fudge shake. Great service.
They will put literally any message you want on an icecream cake. That deserves 5 stars
$5 deal is a great value for a tasty cheeseburger and super hot fries
They switched up the burger patty, I use to LOVE DQ burgers but now......they are average at best. And they roll with Brisk Iced Tea now? Not sure how long that has been going on for but, not as good as classical DQ iced tea.
Food was good and service was good
How about some treats for diabetics. It s a thing you know...diabetic ice cream. I d come in if you served it. Thx
Kids enjoy ice cream
Great meal always hot no matter what I order staff are great
Absolute trash. Only giving1 star because it wouldnt let me do 0. 3 orders in a row missing food and both workers and management call myself and my wife liars. Will not fix or own up a simple mistake. Ridiculous. Do not go here. Do not support a business where the customer is always the liar?
Still in Covid mode. Received good service, food was great, no complaints. Little bit confusing for service line. Figured it out. Thanks.
Its a great family place especially for kids
Yummy but size of seeing is smaller and price higher
Rip off. Its called 7 dollar meal deal and they charge 11 dollars.
The ordering lineup area is confusing and cramped and the workers have issues with english.
My chocolate brownie extreme has 6 toppings and the rest is plain ice cream. I payed to add pecans and this is literally vanimal ice cream with ten toppings. Im upset!!!!!
I would give 5 stars because their food is really good but I dont like cheese on burgers and every single time I order a burger no cheese and it says it on the register when the cashier puts the order through the kitchen staff must not read it because EVERY time it comes with cheese.
Great icecream cakes chicken strips and burgers :) great price
The staff were very friendly today and patient with a very angry customer!
Wish the franchise would offer lactose free ice cream.. My daughter always see her friends eatting the ice cream and gets so upset she cant have anything. I really think there would be a market for it, I personnel know a lot of people who are lactose intolerant.
One of my faves. Love their sundaes!
Awesome service
Good god and service!
Good food minus 1 star for no napkins.
The workers have a problem speaking English they are very unorganized and Ive been there numerous time where my order comes out butchered.
Service as expected! The blizzard keeps us coming back.
Great food friendly people
Nice clean place
Food was quick inexpensive and the service was excellent.
Waited 25 minutes for a burger. Not impressed
Quick and friendly service
Great food
I love their $7 meals...a bacon cheeseburger OR 4 chicken fingers (best Ive had), with fries, drink and a sundae.
Great service..good burgers and orange julias.
Quick service friendly staff.
Great, my kids love it!
Very expensive ok food.
The restaurant is not in a great location which does not allow it to have a drive thru and it is a small place with limited seating. We visited today about 1230 and there was no where to sit down and had to get our food to go instead. The food was ready fast enough but I ordered a number one with no mayo and when we got home it had extra mayo on it so that was a bummer. The chicken strips were good and fries pretty fresh. All in all we will probably go back but not our favorite.
Delicious and cheap
Great icecream and good service.
Great experience. Birthday cake was great and decorated as we asked
Love DQ and this one is fast and the staff is super friendly.
I very like this place
Always a family favourite
Id give 4 stars for the icecream but its hard to screw up icecream. I give 3 stars because they almost always overfill blizzards and they make a mess in your vehicle.
Good ice cream
Went for the Dreamsicle dipped cone but ofcourse they didnt have it available. And they couldnt tell when they were going to or even if. So i got the Summer berry cake cupfection the cake part was nice but the berry were literally frozen solid. Not what i was hoping for.
nice clean restaurant. I see they renovated
Burgers are awesome and obviously the ice cream is good. This one in town though they are usually overwhelmed and will miss something in the order so double check it.
Great ice cream and food. If your lucky there wont be a line up !
Favorite place to go get an ice cream!
Hot seats, cool treats.
I had icecream there about 8 year ago never went back
I am apart of the small minority that fanboys for DQ.. If I order, and pay $9 for a BOX of fries, I expect that to be a BOX FULL OF FRIES. Selling me a $9 box of fries like a bag of chips, 80% air.
Friendly server ok food
Dairy Queen ice cream is just the best. All I need to say :)
Best bang for your fast food buck.
I got exactly what Im used to ordering. Every time.
Good service, but is very busy at certain times of the day.
I took 4 young kids in for a treat and it was awesome, the service was fast and very efficient. It was great!
Bought onion rings they were not even cooked!! Disappointed when I got home.
Best and Only Blizzards on the planet !
$7 meal is great value also ice cream is really good
Watery slushie. Ran out of flavoring half way through and was just left with ice.
Good customer service expect for there to be a crazy line up ALWAYS but they work fast
Love the ice cream and flamethrower condiment
This dairy Queen has gone through many renovations over the years. Its very busy packed with families. Blizzards and cakes are still amazing as always.
Great food!
This visit was very good. Serve was quick, seating area was tidy and clean.
Its a typical Dairy Queen. Need I say more?
Love this place
Ice cream. Cant beat it
Cant go wrong with the $7 meal deal.
Best restaurant in town. Hot food thats delivered to your table for a great price.
Ive always enjoyed our fort McMurray dairy Queen moreso than any other locations. Its good service and a great location.. good blend of old and new DQ. No drive thru is the only complaint I can make.
Nice place to pick up ice cream with the family on a sunny day
Great place to take the boys for a treat! Enough high chairs for the twins.
I have only ever had ice cream here and it is exactly what you would expect from DQ delicious.
The food is very delicious. And hot! But not enough seats... Washroom is really clean and smells like flowers.
Love the ice cream and food is ok :) but staff isnt the best. They always seem grumpy and annoyed. I went there not too long ago and ordered a stay in meal and as we sat down they told us we had to leave because they had to go somewhere... no signs or anything... was very rude.
Delicious!
Bought a group over 25 during a lunch rush they were very acomidating and fast with service i was genuinely impressed
Really good ice cream but always packed. They could use a second location downtown.
great food this time with a bigger dipped cone
Great ice cream as always. Coupons in the mail made it even better.
Service is not good would not recommend I will just get ice cream from the grocery store from now on
Great Excellent service and honest personal
Burgers and blizzards. Dont get much better
Good overall, somewhat slow service.
