KFC in Fort McMurray
8558 Franklin Ave, Fort McMurray, AB T9H 2J4, Canada
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We are currently serving halal food in all our location, come check it out!
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I love the Kfc on Franklin it is the absolute best , food always delicious 😋 and the service is always amazing. The staff are fantastic but the manager he goes above and beyond. So much respect he works along side his employees. If they are busy he is busy , live going there and is now my favorite spot . Great job , great food and fantastic staff .
Ordered Uber Eats delivery from here. Paid the extra for direct delivery - food was cold when it arrived. Wrong beverage was sent, and no condiments that were requested.
Very bad and rude customer service, the girl doesn’t know how to talk nice. I can’t believe how they got the job. The owner needs to take action. Very rude behaviour. Not happy at all. Im not recommending this place to anyone.
Very rude customer service especially the manager. There were no customer and they said they were busy. They could have approach us in a calmly manner to wait. Not the first time. Been happening alot. As well with the other staffs,
Ordered 2 zinger burger box meals. One came with no sauce and the other looked horrible included old discoloured sauce the lettuce was brown... girl on drive-thru was completely ignorant.
🫰It felt like Flash the DC comic character 😯💫💨 prepped my meal in a snap of a finger 🥵🥵💦 Be careful ( washing hands ) the bathroom water 🌊 turns scalding HOT 🔥 In an instance.
This has been the worst experience with KFC I have ever had no one is taking responsibility. I placed $100 order and got it and it tasted and looked like it had been sitting for hours. It was not only cold, but you could tell the chicken was old it was not fresh, neither was the fries $100 is a lot of money to buy old chicken that tasted absolutely gross and no one will replace it. I do not recommend anyone getting chicken from this place because if something bad goes wrong they pretty much find someone else to blame.
Do better! Rotten lettuce is not acceptable to serve! As if you didn’t see it before you put it on the sandwhich 🤦♂️ if you don’t like rotten food then don’t waste your time here. Mary Browns chicken is just up the road 👍
The Service wasnt the best
Great
Use a coupon issued by kfc, but the price is 20% high in this location. Just told me he does not know why.
Worst food quality. Cold chicken and fries. Untoasted bun and soggy patty. Never coming back
Very worst quality. If u want to waste your money come here. Most welcome
Why no potato salads? Never...
Service was friendly and swift. I received exactly what I asked for. I am happy to recommend this restaurant to my friends and family.
Very rude staffs, doesnt allow me to buy tuesday offers, and doesnt want to give us condiments and utensils. Asking something for them makes us feel uncomfortable l. Always visiting there and same service
The best customer service and delicious food .
Not so satisfied with the fried chicken sizes. The cuts became smaller and the fried chicken is a little bit salty now. Sorry guys
Ive had better food there might of been an off night.
no coupon useable in this location, don t come
Chicken was sour or rotten. Then the worker told my husband it was good and to just eat it. Never go there again. Nasty!!
Tell me why did I have cold food I was hungry I need hot nice meal but what I got was cold food am so disappointed
The chicken was so dry and the chicken strip were not edible. This is the second time of experiencing this.
After long day work and dont have time cook we decide to get KFC, the cashier or customer service its sooooo rude !!! They way he stand it just while he waiting for us to discuss (not even more than 1 munite)we even apologize, and when we ask him question he so rude to answer , like he dont care at all we buy or not . The kitchen staff , we still able to bear little but they just chitchat like they dont give a damn about the cust !!! The chicken its self was so tasteless, its look not fresh , the gravy taste like flour , like flour add water and some brown color !!! The poutinne omg!!! They just smash the fries add the package of cheese and tiny gravy !!! If management can see and read this please take some action , as customer we need to feel welcome , and please bring back the quality in food and quality in the staff !!!! Really bad !!!!! Like what a waste of money and time
The absolute worst I ve ever had never again chicken pieces were small and dried out!
Good service, clean, however gravy is bland
Says closed at 11 closed at 9 super disappointed
Best fried chicken in town. Every time ordered or sit in it is perfect and worth the money. Best location. I drive down from thickwood to go here.
Chicken old and greasy, very rude staff.... Tried to have a sandwhich made fresh after receiving a dried up puck. Was told it was made fresh and refused to make me another... Its been 5 years since Ive been there, its going to be another 5 till I come back..... Update: Decided for another try, next to no batter on the chicken and the gravy was very strange and floury...
Great fast
Closes two hours early.
Could be better
I got coupons in my e-mail today for Fathers Day!! How pleasant. I went through the drive-thru at this KFC and I started with the coupon code. The response on the intercom: Uhhh we dont take coupons... The coupon was 2-for-1 sandwhiches. If I ordered the sandwhiches at their menu price it was obviously double the price. No thanks. I will never order take out from anywhere in Fort Mac again. What a deal. LoL!! Good old Fort McMurray restaurants I cant wait to go home where everyone isnt trying to take all of your money.
Every single time Ive ordered here the past 10 years it has been gross disgusting and greasy Its gone downhill since the diner rolls disappeared
KFC is always delicious one of my favorites.
Pulled up some KFC coupons Get to drive thru window And they say Oh we do not participate in the coupon program. . I dont know, last time I checked, the sign out front said KFC. Let me spell that for you - K F C. So, as a KFC franchise, I would think that this business is obligated to participate in any KFC program, Obligated to purchase KFC products, Obligated to do things as KFC would like them done, Obligated to follow KFC rules and regulations. HELLO. Doubtful that they can choose to not participate in any KFC promos. So I will spend my hard earned $$ ELSEWHERE ! Only in Fort McMurray! Their loss.
Do not order from this location restaurant offers a buy one get one promotion yet doesn t honor it. Shítty customer service. Ordered on doordash, called before the driver arrived to advise them the app didn t apply the promo, wouldn t honor it anyways.
Won t except my coupon poor service today
Top of the line as far as KFC gose. Everytime I go here its always fresh always good my order is always right and the staff are amazing. Nice clean location with drive threw.
One of the few fast food places that have been around forever and will be around for a long time
This place s is the worst kfc I have ever been to. The place is so disgusting I wonder if the actually clean the place. My advice is avoiding this place you might get salmonella poisoning.
Good deals on, or was
Great employees at this location and properly prepared food.
Wanted a 5 piece meal, with all white meat, but the only white meat they had to give me was the wing pieces. That didnt impress me. So, I decided to go with 15 crispy hot wings. They are always delicious. The fries and Gravy are also great
Colonel Saunders would be seriously disappointed at the quality of food here. Will never have KFC again....disgusting!! If I could, Id give this place no stars.
Get a double down, best chicken sandwich, hands down
Great service always happy!! Always making conversations
It very quick for service
The staff here are great and super friendly very fast service and super good food
Good food
They never serve fresh food.
In my opinion, the quality of the food has lessened and the price is too high. KFC was once at great option much less so in todays market. Twice a year is about all we buy from them, anymore.
I love KFC!
Clean location. Food was well cooked and packaged. Short wait time and pleasant staff. Only complaint is that youre stop walking in the door...no where near the counter and the cashier is already trying to take your order.
Terrible. The chicken had blood in it. The workers very rude. Im surprised that place is still open
Food was ok, but order was incorrect
Rude staff and not willing to really answer questions. Very expensive. Before they used to give bigger pieces of chicken, but now it is mostly legs and bones. Chicken was not really hot. Will never go there again.
My sons favorite chicken
Hours on google maps said closes at 11pm. Closes at 10pm actually.
Fast and they have fried chicken. I never have to wait to long. Drive thru is a plus.
Love the big crunch!! Spicy!!
Service as expected!
Idk
Clean place, friendly staff. Food was ok.
KFC, pretty consistent location
Fast food!
Chicken was amazing like always.
Better than Mary Bround
Great staff
Super friendly staff and super fast service!
I called this one because it was the first number that came up. I got introduced with KFC and then when I said I would like to place an order for delivery I got asked downtown? And I responded with thickwood. He told me to call the other store. Didnt tell me the timberly phone number, was pretty rude.
So my friend phoned to ask about getting a delivery when they answered the phone and were excessively rude and said in a horrible manner that that store wouldnt deliver to her and to call the other store, never ever would i go here if thats the kind of staff they have!
Always good at KFC but ...i miss that twoonie Tuesday
Alright
Fast food. Same as always
Want to go again
Downtown restaurant They are expensive and they dont honor coupons. Chicken is usually good. The gravy however is terrible! ALWAYS. Its like they dont even put any flavoring in it, just flour water and maybe a bit of salt and pepper. Yuck. The salads are good though :/
Nothing we ordered was correct we had to bring everything back not very good and then got argued with and told we were wrong about our orders bad service not going back anytime soon I remember why I havent went back in a while nothing will change
Great service. And extremely clean.
Not bad at all. Service was quick and the food was hot and fresh.
Its a KFC, food is what you would expect from the franshise.
I really dont want to give a 1star but its the least i could Ordered 5 pc meal it was super greasy and old I couldnt take a bite out of the breast piece i went talked to the manager he started telling me how this is how it should be i was like give me another 5 pc he kept insisting how his food is being served/cooked/stored on timers I asked for my money back gave me back in cash and less of the actual mount i have paid on debit
Service was good, chicken is not dry. Good food but does not take coupons, if that is the case why do I get them from mail.
Clean and efficient KFC location with fast, accurate and friendly service. Well managed and well staffed. Thank you!
I am not a fan of KFC, it is too greasy for me
Standard KFC go to let the grease settle before you can eat the chicken
no coupons excepted cold food
/-grt to kfc ayam zzzzz klah&menag juara1&2 oh welcome kfc Info
Wife just picked up a 20 Piece feast and when I opened the first piece the meat was red raw! We put it in the oven to do the cooking KFC forgot to do! So much for an enjoyable meal of KFC Chicken. Dave Kozlowski
Oh me Kentucky. I love oily sweet pleasure. The Colonel has really stepped his game up with this new extra crispy fowl. The staff are very ugly. Terribly ugly. Just sickening piles of goo.
