8412 Franklin Ave #130, Fort McMurray, AB T9H 2J3, Canada
Fatburger is a Canadian owned and operated restaurant offering custom made premium burgers. Our extensive menu features award winning burgers made from fresh, never frozen Alberta Angus beef, Buffalo's Chicken Wings and Tenders, Poutine, Breakfast, and so much more...
Amazing lettuce wrapped burgers for the gluten free people. We love their king burger with double cheddar with an egg added. The whole staff is amazing and friendly 😀
The food was fresh and fast. I went at the end of the day, and they had no problem serving me.
Order taker was purposely mistaking orders to stealthily drive up the cost of meal, extremely frustrating. What should have been an $18 combo was $29. You don’t notice until after you pay and it seems expensive, when called out after a few min she offers a refund and exchange for what you actually ordered . Happened with the 3 other people that ordered before and after me. Other complaint was the ketchup was definitely not Heinz , someone refilled the container with generic brand and the fryer oil was old, the onion rings were blah. Burger was excellent however
The burger here was so delicious, I loved it so much, it's really a different burger than any other.
Best wings and tenders in town! Hands down! It's up there in quality burgers, but you can get those in Five Guys or somewhere else! But man! Biting into those fresh piping hot 🔥 tenders! Milkshakes are aight, nothing too fancy. Good quiet place to have a bite.
There's so much to say about this place: 1. The staff: any time that I have entered here I have had nothing but the absolute best customer service. The lady that has taken my orders always is cheerful and happy (such a nice lady.) 2. The food: I have to say that this is the best burgers I have had here. And I have had some good ones :) but this is my now go to for burgers! The fries have always been cooked to my perfection and the burgers are sooooo delicious. Fresh and tasty! And the gravy is very good. I am fussy with my gravy and I thoroughly enjoy theirs. 3. Just an overall great place if you're looking for a great burger and fries...imo! Definitely a must try if you haven't done so 😀
so far its always a good experience in Fatburger Fort Mcmurray. My go to is their Chicken Tenders and today i had it with Nacho Fries. Serving is huge i have to take the nacho fries to go!
Really friendly service for fast food place in Fort McMurray. Service time wasn't too long either. The double king burger was really delicious. Ingredients tasted fresh and meat quality is on par. I would have given 5 stars but they didn't take the sticker off the tomatoe slices. Please check next time.
These guys have the best Burgers in town. Its my Burger place
My favorite place in town for a good burger.
Always good food. Have been here lots and normally the service is next level for this type of restaurant.
Get the milkshake its the best!!! The burger is so heavy and filling for the price
Amazing staff and the best burgers in town
Great service. They do a lot of skip/door dash which makes dining in quite pleasant.
Im a huge burger fan and this is my go-to place. Awesone high quality food and amazing staff! Fantastic atmosphere like others described. I really enjoy going there.
Much better value than McDonalds. The chicken strips are exceptional, crispy and fresh.
The staff here is always friendly and helpful. If I get breakfast or a burger, the quality is on point.
Best burger and best staff the best customer service I ever had keep up the good job guys
Expensive for fast food, but the workers treated us like it was a restaurant, and the food was very good. Why go to a restaurant when I can just go here.
I had take out. The burger was delicious and the Shake is the best
Recently brought my daughter here for the first time. She enjoyed every moment including her awesome burger. She really enjoyed the atmosphere and how nice the lady at the cash was when we left. Even with the restaurant busy, she made sure to thank us and have a good evening as we were walking out. Great experience thank you!
Not worth the price, better to eat a restaurant, fast food quality with fine dining pricing
Food is good. It is a bit pricey.
Service was very friendly, the younger lady was constantly cleaning/pushing in chairs and just overall making the place the best in could be. Food was delicious and fresh and served with a smile. Huge portions and bottomless Diet Coke! We enjoyed and for sure will be back next time I m in town.
Very good freshly made burger, also huge portion
Never been to a Fatburger.. Now I am a big fan. Best vegetarian burger ever, even has a fried egg on it. Vegetarian options: They have vegetarian food, and it is great. Dietary restrictions: Good options for everyone. Parking: Lots of parking right out front in Save-On parking lot. Kid-friendliness: Its like a fancy McDonalds, made for kids and adults. Wheelchair accessibility: It is readily accessible.
I am not really impressed with this burger place but we had a gift card so used it.
I had the displeasure of being short changed of part of my lunch order today. Upon calling, an employee put me through to the manager, whos name is Kumar. When I told Kumar my story, and indicating that I was unhappy, Kumar said ok and hung up the phone. Ive supported Fatburger for a long time, and always been reasonably good at tipping. I think thats a thing of the past for me.
Vegetarian options: Tasty food, friendly service. Kid-friendliness: Yes well entertained Food : 5/5 |
The staff is good and the food is consistent.
They care more about skip the dishes orders then customers in the restaurant. Food
Was a go to place but:( sad to say it s changed.
Customer service way down. The restaurant was empty and they tried telling us where to sit. As well there were dirty tables and certain condiments and spices that are usually on the tables were either empty or missing. We had borrowed from the gentleman that came in after us and got the lucky table that had everything at it. This being the case when there were 4 or 5 of the employees sitting in a circle chatting to one another instead of making the restaurant clean and supplies restocked.
I always enjoy my fatburger wherever I go.
Service time was slow but otherwise good
Always love coming here. Great burgers and shakes.
Love the chicken tenders. Burgers are good too
Another triple king burger combo completed
Wings and burgers...its a dump but its still fatbuger
Hands down best burgers in town, made fresh to order. Staff friendly and ensure best experience.
Really enjoy the food love the atmosphere
Good food and fast service.
Had a long day was hoping to get a great meal and I did. Ive eaten Fatburger in many places. This restaurant was as good as all of the other location.
Amazing as always!! Thanks!
Can t complain about this place at all. Good food, service and atmosphere. Favourite place in town. Chicken tenders and Cajun chicken salad my favourite!
Love their milkshake and fries!
The people were great, very friendly and helpful staff. Fast service. Food was good but very expensive for fast food. Kid-friendliness: Lots of choices and accommodating for picky eaters. The lady who took our order was kind and patient. The atmosphere is cool so kids were excited about being there.
Clean place, clean washroom. Burgers and poutine with better taste than before, attention is really friendly.
Best burger and service in town!
They make a great burger. Customer service is awesome. Cant wait to go back.
Food tasted good. Ok portions, but found the burgers very greasy.
Awesome food and service every time
Amazing food!!!
Great burger! A bit expensive for poutines but tasted great
Great service
Employees are kind, the food is great, and its an overall great experience! The only reason why you might need some patience is because they cook it fresh! Theres even a poster that says you cant rush perfection (you certainly cant microwave it either) and that gave me a good chuckle! A meal here was $24, when the Subway next door sells a foot long for the same price. Thats a place I wont go to again! But Fatburger? Oh yeah! I love this place! Kid-friendliness: Theres a toy chest so a kid can grab a little knick knack like a small glider that looks like a WW2 plane. And Ill admit, when I saw the Mitsubishi A6M Zero, I had to! Im a bit of a history nerd
Food was really good way more then you can eat
They have hands down the best milkshakes in Fort McMurray, in my opinion. The bacon cheese burger is very good. That is usually my go-to burger there.
I got in touch with my inner self whilst dinning from this establishment. One would think it was due to the life altering burger cuisine they are billed as. Alas not the case they stock their bathrooms with one ply toilet paper. Decent burger, be sure to tip or get extra curlies in your fries.
Awesome food every time
Always good milkshakes are delicious and burgers are awesome! Very friendly staff!!
Great milkshakes
My first and last time trying fat burger. The only thing tasty about that meal was the canned drink.
The hours are wrong on the website and wasted my time driving down here.
Amazingly delicious, great service and friendly atmosphere.
Good food, but has suffered under the current manager or owner. Was better in the past.
Good service and clean place
No wifi
The food was ok but the restaurant was not clean.
Imagine messing up an order of medium fries to go. Really, just imagine! After sitting for over ten minutes while two other tables of people who ordered after me got their food, I went to the counter to ask if my order was coming. After much discussion behind the counter (in a language I did not understand, which is sorta rude, aint it?), I finally got fed up and asked for a refund. The fellow I was dealing with said, but your fries are sitting right there, and pointed to an order of fries in a basket sitting beside the deep fryer. I said, no, thank you - I am not interested in waiting any longer for fries that have clearly been sitting there for who knows how long. Just the refund will do. At which point the person who had taken my order said something to the man at the counter - again in a language I didnt understand. The man at the counter went into the register and gave me a cash refund of about $4.50. I paid by Visa and had to pay the tip up front - what a fun scam that is, tipping before service... anyway, my tip was excluded from my refund. I didnt say anything about it because I dont much care about the .45 cents I tipped... but rest assured, thats the last .45 cents Fatburger in Fort McMurray will ever get out of me. I am 100% to blame for this, though... turns out this was the third time I have had similar issues. Seems I dont learn my lessons very well.
So we went on 2nd sep Friday n had quite a fair order of about 80 dollars. First things first the staff was so stinky u could smell them from a mile away so a shower would be a great option. Secondly the most horrible part was I ordered chicken mushroom melt n mentioned it to be bacon free yet I got it with bacon I took it back n requested to change as I could not eat it. N to my surprise they took out bacon from same burger with bare fingers n brought it back to our table I was shocked if this was something required I would have done it myself. N manager came to explain that grills r same so it doesn t/shouldn t matter. Like seriously. Won t enter again. This is worst customer service encountered.
ABSOLUTELY DISGUSTING!!! HEALTH AND SAFETY VIOLATIONS. Staff really need to review the Alberta Health & Safety and Handwashing procedures. I had a terrible experience a few days ago. I noticed one of the line cooks working the Grill Station while wearing SLIPPERS? I thought to myself, thats dangerous and gross. A MAJOR ISSUE occurred when said employee sat down for a few minutes break. During his break, he was rubbing his DIRTY and SWEATY FEET while sitting. A few minutes later, he got up and WENT BACK TO THE LINE WITHOUT WASHING HIS HANDS!!! He proceeded to work on his station like nothing happened. WHAT. THE. ****
My boyfriend went in yesterday at 8:15 last night for take out when he got to the door it was locked with customers inside. On the door there was a sign that said closing at 9:00. The employees saw him and another man outside trying to figure out what was going on and didn t nothing but stare at them. Eventually a costumer got up and unlocked the door to let him in and when he got to the counter they told him they were closed. When he told them that the door says 9:00 they just acted like that couldn t comput that. They agreed to make the order and it was really good but I can t support a business with such bad customer service. It was honestly just wild to watch.
Poor service, worse food. Ive eaten at more than a few fat burgers around Canada, usually its pretty good compared to most fast food type places. Get yer burger fix somewhere else.
Food was delicious and fresh, would definitely go again
I never tasted chicken fingers so good in my life I dream about them.
The cashier was very smiley very helpful Big menu Love to try new things!! :) ;)
Mmmmmm
Everything was good.
Yummy good food best
The drink was the grossest I had in a while.
Went to fat burger, had to wait about 10 min for the order to be made, while waiting we observed a lady in the kitchen with her hair only partially tied up. It the wait time we noticed her tuck the hair behind her ear while wearing the gloves to handle food. Pretty sure she should have it all the way up or it should be in a hair net? Also ordered a side ceaser no croutons, got home there were croutons...
YUMMY!
Beautiful
Love Fat Burger! This isnt fast food hamburgers, this is restaurant quality. Also, great breakfast and delicious shakes!
Phoned tonight to get a couple orders to go. Girl on the phone told me there too busy to take my order to phone back later. Never again went to Mr Mikes
Best place in town for burgers and a milkshake. Also, surprisingly good reasonably priced and customizable all day breakfast. Id choose here over many of the other breakfast joints in town.
Great burgers and fries!
I love
On the whole one of the best burger joints across 3 continents we have tried.The meals are filling the milkshakes so really tasty.They serve a good breakfast,everything you would expect from a good burger bar.You can even get a beer with your meal. The service has always been really great ,always with a smile,even when they have been busy.
Bacon Cheese Burger combo with regular drink and fries along with 10 wings was $40. Wings were just your regular hot wings. Burger was a good size. So u be the judge.
Waited 29 minutes for a burger. Just a burger. Had to physically ask them for my sandwich which was prepared but just hanging out on the counter top. Your employees are more concerned about chatting than customers
Its a fatburger.
Okay
Good food! Expensive and Ive gotten the wrong order before but would still go back.
Super happy teamwork going on, great food, just love pineapple/ maple burger.
Wings are great
Making food with masks around their chin or no mask at all during a pandemic,
Found a bone in my chicken tenders and the fries were greasy soaked. Maybe stick to the burgers?
Always just a bit off, Ive tried it 6 times and each time its just tastes a little off... Burger or fries has something.. Off.
Good, but not as good as other Fatburger locations. No strawberry/ lemonade, dirty bathrooms, decent service.
The place is so dirty, it is not even acceptable not sure how the franchise management is ok with that.
Huge burger delicious onion rings Fast service we ate in. Very expensive. Hubby had bacon and cheddar i had hawaiian burger
Cannot eat inside unless proof of poisonous jab. Offered take out while standing inside at counter! Avoid this place selling crazy!
Discrininates and segregates based on medical conditions
The chicken Caesar salad subbed blackened chicken is delicious.
Great
Enjoyed it.
Food is delicious and high quality but the price and deter people from choosing Fatburger over another takeaway burger place such as A&W. The staff was friendly but forgot some items and had to be reminded. Two staff members were needed to take our order due to confusion or lack of training. We will definitely return but it for the food but the service could improve.
Great food good service clean dinning Inn or take out I enjoyed my meal very tasty
Food is good.. service is bad. Cashier was too busy looking at tic tok than take our order. Had to get her attention after standing in front of till for over a minute. While ordering food employee continued to look at her phone.
Was a regular customer but today around 3pm found hair in my wifes burger and also in mine. Never had experienced this before, maybe because I only had enough for the food and left a small tip. Ended up throwing food out. Cant see us ever returning.
So I called in a 400 and made an order because my husband worked until 7 and was going to pick it up on his way home. They lost the order and had no clue what my husband was talking about when he got there. I called and asked them and they not only lost the order but couldnt cook the food before hand they told me which I have never heard of before!!!! Not only did we have to wait but the food was over cooked, and the fries were 1/2 cooked. Worst food I have ever eaten and poor customer service! Wouldnt reccomend. As well when you would call to speak to them I called 4 times and no one answer and when I did the person that answered didnt really even care.
Great place to sit and eat!! Service is awesone great job guys!!
Really good beef!
Always eat here . Good food but this time it was cold
Poor everything.
First class!
Food is always great at fatburger
Food and services was good
GOOD BURGERS
Greesey
Had the XXL, fantastic as always. Best burger in town.
The Milkshakes and Burgers are phenomenal
Best burger place
Bit in to a burger so raw it couldve mood at me
Food is good.
Great place. When are y all opening in Fort mac tho
When are you guys opening up again your website still says closed and cant find you guys on skip anymore its like the only good place to get a burger in town
Best yam fries !
Good food, but on skip they have pop for 2.99 Its a can... a 0.50 can for 2.99 You should at least SAY its a can. Total robbery
The burgers was great. Those guys know what they doing. But, they should pay more attention to cleaning.
Food was great! I tried the beyond meat burger which was surprisingly good. Customer service was excellent. I highly recommend, nice hangout spot and burger joint.
Unbelievable breakfast sandwiches, pancakes, burgers, milkshakes, world class hash browns and exceptional service...all for a reasonable price and served with the smile, obvious joy and enthusiasm of the darling Dolce and her incredible back up staff. Highly recommended.
Good food and lots of it
Servers always have a great attitude. Food is always spot on, little expensive but you dont leave hungry
Great food and fast service. Always can get in and out with time to spare for my lunch break. The old school feel is fun and the staff is polite.
Food excellent and fresh but expensive
Had breakfast here, super cheap! Customer service is AMAZING food was to die for! Very impressed :)
Tables were dirty, the front cashier seemed like we were annoying her when she took our order and actually walked away in the middle of ordering to talk to another person. And the poor bus boy ( or whatever we call them now) was running all over trying to get things in order with no help at all. But on a good note; despite all that they got the order right and the food was awesome.
Great juicy burgers
Huge portions, good food and decent price. Great place for lunch!
Good food.
Good food but a bit dirty in the restaurant...clean it up guys
Food is decent but expensive
Great food,decent prices, clean, good service
Visited my gf in Fort Mac from Pickering,ON for a week and we ate here one morning and the food was great. We both ordered the XXL which we clearly didnt need since its a lot of food. You get huge pancakes with the XXL so if you ordered one XXL and another person just ordered an XL lets say, then youd be able to split the pancakes. Great price for all the food you get and the service was great. Highly recommend eating here
My first time there. It was really good food.
Great Milkshakes!
Pretty great cant complain
The milkshakes are delish!
This was my first time at this location. The food was fantastic. I had the cheeseburger deluxe combo with poutine. I will be sure to visit again and bring my family along. If I had to pick out something it was that it took a long time to get the food and I had to send the fries back because they werent made into a poutine. However, it was worth the wait and it wont stop me from returning.
Im a VEGETARIAN, so I ordered the California Veggie burger and what does Fat Burger do? GIVES ME A BURGER WITH MEAT AND BACON ON IT. And it was to go. Then they dont answer their phone at all. SO NEVER AGAIN!!!