Five Guys in Fort McMurray

Second time old fries in my meal, not good

Really great burgers and service

Great food. Lots of fries. Love the peanuts!!! Priced high.

Worst burger ever Got sick after eating their bacon cheeseburger Will never come back 0/10 Food : 1/5

I would of gotten better service from a monkey.

Not complaining about the taste of the burgers but the Fort Mac Five Guys is definitely ripping people off ...the burger patties are so small that I literally ate the whole burger in 4 bites ....almost 12$ for 4 bites Dietary restrictions: Celiac

Ordered a bacon cheeseburger with fries. I m not a big fry guy but these were awesome fries. Burger was nice and fresh. Highly recommended

Was delicious, but is lacking salt and pepper on the meat while cooking so the patty itself is a little bland(which you dint want when spending that much for a meal) but season it and itd be a 5

Great food and great service. I will he a repeat offender.

Great burgers, hot dogs, and Cajun fries have to be the best fries in the business. The price of the food is expensive but for a treat every once in a while its great. Ask for extra Cajun spice and crank it up a notch!

I had never eaten here before, but Im glad I finally had. The food was by far the best in town, the service, spectacular, friendly always with a smile. Atmosphere not to shabby. Its definitely not the fast food that I dont eat anymore. I will definitely be coming back .

burger is mid, they didn t ask me about any toppings.

Add an option for No Mayo or comments on Skip the Dishes. Your staff don t seem to understand that if I don t check Mayo that I don t want mayo

Delicious, fast service. Highly recommended. The Milk shakes are the bomb!

First time trying it here. It s absolutely delicious! Fries are soooo good and they give you so much! The staff were very kind and friendly I really enjoyed the food and my experience there!

Five Guys! Theyre known for their delicious burgers and fries. The burgers are juicy and flavorful, and you can customize them with a variety of toppings. The fries are crispy and perfectly seasoned. The portions are generous, so you definitely wont leave hungry. Its a great spot for a satisfying and indulgent meal. Give it a try if youre in the mood for some tasty burgers and fries!

Great service and awesome food

I Tried their burger here, it was great and the fries were really cooked when you ordered so its fresh AF. They also serve unexpected amazingly delicious peanuts haha.

Best hamburger in town. The fries are awesome

A little slow with food, but the quality has gotten better from when they opened.

Friendly service, delicious food.

Best costumer service I ve experienced so far! The staff were patient and knowledgeable about their menu, I would definitely return in this branch again Thanks to the amazing workers

The bacon and the patties are cooked together, and there is no option to have the patties cooked separately so for the people who don t eat pork five guys is not an option. And if you ask them, no bacon, they ll tell you OK but they won t tell you that it was cooked with bacon grease.

Delicious! May be a bit pricey, but the quality is good and the portion size (fries and gravy) is huge.

Dont trust any of the blank 5 star reviews on this place. Alot of them are planted comments. Managment has asked staff to review it with 5 stars. Food is not the greatest. Only thing i would consider eating here is a hot dog but half the time the food is already cold because they are usually waiting on fries. If your milshake is coming out watery and bubbly they are serving you milkshakes from a machine that is most likely not working properly.

Nothing special

2 cheese burgers and fries 2 milkshake 60 dollars. What a rip off . Food was cold

Not happy, the service is super slow, it s far a way from fast food restaurant.

Awesome staff! Fries are good! Vegetarian options: Veggies sandwich Kid-friendliness: Drawings Wheelchair accessibility: Perfect

Fast best burgers in Alberta

Absolutely fantastic food and staff. Service has never been anything less than exemplary and welcoming. Food is fantastic and allergies are taken more seriously here than any place Ive visited yet. 10/10 will be recommending to everyone I know.

Love the food its delicious and juicy, the staff are friendly, probably gonna comeback again.

They did ok at first but now everything time I go I get over cooked dry fries. They dont even taste test their batches or time how long they cook their fries. As someone whos cooked many fries and with peanut oil many times, just cause the fries dont look brown doesnt mean they arnt cooked. With peanut oil its very easy to over cook even tho there are no browning marks like you would expect from canola oil or vegetable oil. You would think they would have been properly trained for the job but its a joke over there and over priced at that. Even the burgers can be over cooked and dry at times.

Best burgers. The staff are always friendly and accommodating!

This location is accessible with the cinema. The staff were super friendly and cheerful. They had a lot of skip orders and in house orders but they still manage to give mine before 5 mins. My burger had an amazing flavour and tasted like it came from a mid-high end restaurant. The serving and freshness of fries I got with my order was legit the best fries in town! I had enough fries from a large order for 2 meals. I was really impressed with my experience today!

Good but way too expensive for burgers and fries.

Excellent staff, completely satisfied customer. They went above and beyond. Thank you all

Way over priced for what you get. Then they expect tips on top.

Service was excellent and the burgers and fries are fantastic ... Job well done guys

I had an amazing experience with food here love the chocolate milkshake , best in town and the hot dogs and burgers are good too.

Food was great came quick and workers were pleasant

Milkshake taste really good?! Kid-friendliness: Positive environment

All goods

The food are sooo good. Specially the shake.

All goods Kid-friendliness: All goods

The worst customer service in town. The food was great but they charge too much.

Very clean and the environment is good

Burger was delish, so juicy.

They make the delivery driver waited more than 20 minutes and my food got cold in there

Sunday 23/2023 at 5:30 Skipthedishes sent me for pickup food. I asked if my order is ready? Their manager a Asian lady answered to me why my voice is too high? I said just give the order. She asked me to leave the restaurant. Management here is so bad

I go to five guys quite often in other cities, probably been to five guys 40+ times in the last 7 years and the fries at this location have been awful. The past 4 times I was at this location, terrible. The first time I sent them back and mentioned I knew they were very busy, no rush on the new fries. Thanked them for the new hot fries. The last 3 times cold stale dry fries. The burgers have been good, regular five guys quality which is great **Edit Since the staff has stopped revolving the fries have been more consistent/ better

The staff is great, excellent attitude and attention. Another good detail is that they have on the walls reviews from Canada and Alberta.

Always great service.

Classic 5 guys. Great fries and free peanuts. How could you go wrong? If youve got a peanut allergy, yes you could definitely go wrong, but you get it

Excellent food excellent service. You definitely get what you pay for at a excellent price definitely be back again

Quality ingredients are essential when making a burger. These guys dont slouch in that dept. Friendly staff, great fries and shakes.. and free peanuts!

Meh, expensive not as yummy i thought it should be. The Burger they put everything in without arranging sometimes i bite and no sauce The fries. Way too salty, so make sure to tell them light salt or no salt. If u guys dont like salt. Overall not coming back.

I picked up my burger took it home and ate it immediately. The total time from purchase to starting my meal was under 5 minutes. When I started eating the burger the bun was soggy. Like falling apart soggy. How?Why? P.S. the fries were delicious.

Great food awesome poutine

Good freeze!

Easily the best fast food in town. Bonus star for the peanuts!

Mediocre burger, very salty fries. And expensive.

Good food.staff was friendly

Needs better cheese options, instead of only Kraft singles.

The food quality was good. It is located at Eagle Ridge community in Fort McMurray. It is a nice restaurant if someone wants to eat fast food. Parking: It is located at the mall. It is a shared parking lot with other shops and difficult to find parking in peak hours.

Great Burger and a huge amount of fries , meal was hot good bang for the buck. have been back many times still great

Not really worth the hype. They forgot a whole meal I ordered and when I went back the guy gave me attitude. Perhaps he was having a bad day . Kid-friendliness: Was fine for kids

Service is great, the place is always clean and the food quality is always perfect.

Everything is good here. Service is fast, exceptional value and clean bathrooms with paper towels. Outstanding!

Incredible burgers as you would expect from 5 guys. I like the free peanuts while waiting for your order. Or while you eat, they seem to distract my hell raisers win win really. The poutine is great. I really like the fact you can get extra toppings with no extra charge. Plus you get double the fries small, medium, and large orders I recommend the Cajun seasoned fries. Parking: Lots of parking, many stores at this location.

The staff are super friendly what was I thinking getting a regular hamburger can t fit it in my mouth

The staffs are very accommodating! Definitely best poutine in town!

Easy to order, made to order and very friendly and quick service. No onion rings though

Another gem of five guys, the only downside, is the price. Its a tad expensive but the quality is there

The staff seen I had three kids and brought over some paper and crayons and after pinned their drawings up on the wall. The food was awesome as always.

A go to for burgers and cajun fries Friendly & cheerful staff.

I had the pleasure of trying Five Guys yesterday, and they certainly handled the crowd like champions! The food was served hot and fresh, which made the experience even better. If youre dining with a large group, I would highly recommend giving them a try!

Delicious as always.

Very friendly staff. Great food.

Very good food, fast service, staff are personable specially the girl on the cash register named Trixia, very friendly and great you with a big smile.

Typical fast food cafe style seating with a very pleasant lady, counter service. The fries were perfect and the burger as ordered.

This place has good synergy. The team has a clear communication channel amongst themselves. Its impressive. Food : 5/5

My fiance and I both tried the Bacon Cheeseburger (double patties!) and loved it! I can be a little picky when it comes to dressing burgers, but you get to choose which toppings to add from a list (unlimited and free!). How could I go wrong with a custom burger, tailored to my own nuanced taste? Trick question: I didnt! Especially when the beef is so juicy and flavorful! The spicy cajun fries were also scrumptious and although we ordered a single large fries to share, they packed the container AND the entire bag it sat in (at least double the fries)! We also asked for cups to fill water from the soda fountain and these were given without any issue. While my fiance went to the bathroom after our meal, I read magazine clippings related to Five Guys that were framed all over the walls, which helped me gain a greater insight into the history and cultural impact of the franchise (and kept me from boredom!). All in all, it was a wonderful dining experience and would certainly go again!

Its called cross contamination

First time having Five Guys, and likely last. Fries were over salted, soggy & limp, and for the price of their burgers, you would think it would be real cheddar, not waxy, processed cheese slice.

Great food

Excellent place for burgers,hot dogs, and fries. Milkshakes are also popular.

The food was great. You get to pick whatever toppings you want for no extra cost, except cheese and bacon. When you order fries, you always get a full order and then more on top. Food is really fresh and delicious Parking: Lots of parking

Best burger joint hands down

Great service, speedy and kind workers, amazing quality. They make some of the best milkshakes Ive ever had. And they have abstract toppings! The bulletin boards are always fun to look at. The place is nice and clean, and the workers deserve all the respect. Amazing Kid-friendliness: The atmosphere reminds me of a diner from a 90s sitcom. It has that nice aura

Free peanuts while you wait , staff can be a bit hard to get your order right . Have to make sure you stress any extras or special things to your burger

I eat here regularly. I get the bacon cheese burger, small fries, and a chocolate milkshake to go. The cheeseburger has never been dry and has always been good. I used to order the small fries and they would give you the cup and throw some in the bag. They no longer throw any in the bag and just give you the cup full. I am not sure if this is shrinkflation, but this was one of the tiny threads that I held to justify paying 30$ for a burger meal.

Love how they greet you when you walk in. The whole crew wishes you a good day on your way out

Delivery drivers are treated in a disrespectful manner by the workers, especially the supervisor which is not a respectable place.

Hi i went in there for pickup of my order. The manger lady was extremely rude she told me that i was late and she had to make the order again whereas i was there on time. I told her that you can give me the order she refused me and yelled at me. Very poor service not pleasant at all. Never go there again

The supervisor/manger is extremely rude and negligent towards customers and i saw her behaviour with other delivery drivers was unacceptable. She is yelling at people and her employees as well. Food and rest of the staff is good. She does not deserve to be supervisor position

There is lady , I think her name is mary I mostly see in the evening shift. she behave very rudely with skip driver . She showed ego towards the skip driver. I am very upset about their behaviour .

The foods and service are spectacular Kid-friendliness: They provided paper and crayons for kids Food : 5/5 |

I like the positive vibes of the store, and how organize they prepare the foods.

I think there s a lot of recent false reviews here. Hands down one of the best restaurants in town. Thumbs up for an amazing service

Again, what a fantastic service! Every time my family and I eat at Five Guys, I always receive the best customer service. Even though it always takes a while for us to place our orders, the staff is accommodating and kind. We keep coming here because my hubby loves their freshly made burger and fries. Everyone, keep up the good work.

one of my favourite places to eat. a bit warm and loud inside but that s just because they have so much business. despite being crazy busy they took my order right away and i had my food in under 8 minutes. their food is delicious and they never miss, very jolly and friendly staff.

I am picky about my food, okay. This might very well be the only non-overpriced, non-pretentious burger in town that I thoroughly enjoy. Service is wonderful, staff was very attentive and smiley!

Freshest fries and best service by any five guys s we have been to! Thank you to the considerate staff. We rarely dine in! This location was an excellent shape!

Very friendly crew, i love how they handle their customer, specially their management, they are pretty nice to their guests 10/10

After not being a patron for so long, Five Guys has turned me into a regular customer! The price, portion size and flavor exceed my usual McDonalds, especially the fries! I slept on this place for too long, so glad to be back!! And hey, the most approachable staff I ve ever experienced! Kudos to 5 Guys YMM team!

Burger and fries were delicious. Service was quick and on point.

I tried this establishment the other day and was pleasantly surprised. The food was delicious, milkshakes were one of a kind and the staff was very efficient and diligent. The manager was exceptionally helpful with the questions I had about the menu(I think her name was Marnie)...I wish I could give this restaurant 6 out of 5 stars instead of just 5 :) I will be coming back soon

The staff is super rude. I did order the veg burger once and the bun was overtoasted. I am pure vegetarian and i saw a liitle bit beef pieces on the bun. Seems like the staff didn t want to work properly. Once visited there and saw the worker behaving inappropriately with skip driver and denied giving order to him.

Garbage

I have never seen such a rude staff anywhere, garbage food and the kitchen is jit even clean. When asked about, this manager lady comes out w racist comments. Horrible place

Visited 2-3 times, staff is rude and racist specially Mary. would not recommend coming here never going here again.

Untrained and sometimes racist staff members. Serving inaccurate orders with no respect for your food preferences and wouldn t even apologize when confronted. Cleanliness also doesn t seem to be a priority for the staff. Avoid visiting

All these people from Philippines speak their own language and keep screaming.

I had a fantastic lunch today. In saying that, i believe I asked for a bacon dog, but sadly, I only received and got charged for a dog. Ill be sure to ask for double bacon next time to make up for my bacon intake loss.

Very nice

HYPE

Five Guys

Great Burgers, Shake and Poutine. Friendly staff

Best restaurant in town

Super friendly staffs, very nice looking store. Burgers, fries and milkshakes are just simply the best!!

The best burger joint in town!

I love Five Guys, however there s currently no delivery option to my address in Timberlea this is disappointing & will hopefully change very soon.

I didnt even take a bite of my burger yet and Im giving this place five stars. Two words: plastic straws!!!! Dont know how long this miracle will last but 5 stars for as long as it does.

Had a great meal at a great location. Food was prepared well and delicious. Glad Five Guys opened in Fort McMurray.

It was the first time my son and I ate at this restaurant and it was a big disappointment. It was $53 bucks for 2 bacon burgers fries and flat fountain pop. My kid s burger was messed up and I had to make a burger for him when we got home. The pop was flat actually a total disappointment for the hype that was put up for this burger joint. It was our first and last time going there.

best burger in town

They cant make a mushroom burger to save their lives. Canned mushrooms under cooked onions.40 bucks 2 burgers and fries.over price under deliver.

Cameron Snow love five guy burger and fry he said his bugr wasnt pink

Overpriced bland burgers. I ll stick to Fat Burger.

Food and service was great! Definetly a bit pricey but to be expected.

Barely edible and extremely expensive for what you get taste wise.

Appetizer peanuts are the best!